What We Do:
SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.
With a growing client base and an expanding range of services, SMK is seeking a Senior Construction Scheduler to join our team in the Greater Boston Area.
Company Culture:
SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues' voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK's culture alongside us.
Opportunities for Growth:
SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.
Why SMK
SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.
We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.
At SMK, you're not just filling a role, you're joining a group of professionals who respect each other's expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.
The Role:
SMK is seeking a seasoned Senior Construction Scheduler to support and lead scheduling efforts for complex infrastructure and heavy civil design and construction projects, which may include transportation, rail, facilities, multi-modal, and large highway programs. The successful candidate will bring advanced Critical Path Method (CPM) scheduling expertise, deep hands-on experience with Primavera P6, and a proven ability to develop schedules and analyze, manage, and communicate schedule risks, constraints, and construction sequencing.
Ideal Candidate
The ideal candidate is someone who enjoys being trusted to take ownership of their work and is comfortable operating without heavy oversight. They are naturally curious, ask the right questions early, and think several steps ahead when developing or reviewing schedules.
They have the confidence to challenge assumptions, respectfully and constructively, and are comfortable explaining schedule logic, risks, and impacts to both technical and non-technical audiences. Rather than simply updating schedules, they focus on understanding
why
activities move,
where
risk is accumulating, and
how
decisions affect the overall program.
The ideal candidate values clarity, accuracy, and professionalism in written communication and takes pride in producing narratives and analyses that stand up to scrutiny. They are organized, pragmatic, and calm under pressure, with the judgment to prioritize what truly matters when multiple deadlines compete.
Finally, the ideal candidate is someone who appreciates working in a small, close-knit team. They are generous with their knowledge, supportive of colleagues, and motivated by contributing to a respectful, collaborative environment where people genuinely enjoy working together.
Key Responsibilities:
In this role, you will be responsible for a variety of tasks, including:
Develop, maintain, and manage cost and resource-loaded CPM schedules using Primavera P6 and other scheduling tools.
Prepare, update, and maintain design and Contract Time Determination schedules in accordance with contract requirements, client procedures, and industry best practices.
Review designer and contractor schedule submittals, including baseline and re-baseline schedules, monthly updates, Time Impact Analyses, acceleration schedules, and recovery plans, for contractual and technical compliance.
Perform independent time-impact analyses and review contractor requests for time extensions and delay-related submissions.
Analyze schedule progress, critical paths, float consumption, and forecasted completion; identify at-risk activities and recommend mitigation strategies.
Conduct site visits to active heavy civil construction projects to verify progress, document conditions, and perform or review schedule updates.
Perform “what-if” schedule scenarios to assess impacts to milestones and overall project delivery.
Prepare clear, well-documented technical reports, narratives, charts, and graphics summarizing schedule analyses and findings.
Provide quality review of schedule-related reports prepared by others.
Attend and participate in client progress and scheduling meetings; confidently present schedule updates, analyses, and recommendations.
Coordinate closely with project managers, designers, contractors, and internal teams to resolve schedule issues and support effective project delivery.
Support the maintenance and updating of SMK's company-wide project and program schedules.
Key Attributes:
Exceptional written, verbal, and organizational skills.
Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
Ability to work independently while also collaborating effectively within a team.
Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
Professional judgment and confidence to step into client-facing discussions.
Flexibility with work location within Eastern Massachusetts.
Willingness to step outside the core role to assist with periodic Project Management tasks as needed.
Qualifications:
A minimum of 6+ years of active civil (heavy) construction scheduling experience (transportation experience preferred), including:
Developing and updating Contract Time Determination schedules with narrative reports.
Reviewing and analyzing baseline schedules and monthly progress update schedules developed by others.
Required proficiency in:
Primavera P6
Microsoft Excel, Word, and Outlook
Experience with:
Microsoft PowerPoint
Bluebeam
Valid driver's license and access to a personal vehicle
Authorization to work in the United States
Additional Employment Information:
Full-time salaried position.
Annual starting salary of $130,000 to $175,000, dependent on experience.
Paid Time Off.
Eleven days of holiday pay.
Generous retirement plan contribution.
Paid office parking.
Cell phone allowance.
Medical and dental insurance.
Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
Primary work location is office-based, with occasional site visits throughout New England.
Note to Applicants
This is a senior-level role requiring significant experience in Civil (Heavy) Construction scheduling, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.
Equal Employment Opportunity Statement:
SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.
$130k-175k yearly 4d ago
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MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Scheduler job in Needham, MA
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
#J-18808-Ljbffr
$32k-40k yearly est. 2d ago
Patient Access Representative
Pride Health 4.3
Scheduler job in Boston, MA
This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state.
Duration: 13 weeks
Shift: Days (7:30 AM-4:00 PM (8-hour shift)
Position Overview:
In this role, you will manage a high volume of inbound calls while delivering professional and efficient patient support. Responsibilities include scheduling appointments, verifying patient information, coordinating referrals, and ensuring accurate documentation across systems.
Key Responsibilities:
Answer, screen, and process high call volumes using approved scripts and triage guidelines
Schedule appointments using centralized scheduling systems and software applications
Determine appropriate appointment type, provider, and urgency using independent judgment
Verify and update patient demographic and payer information
Obtain and document required referrals for scheduled visits
Inform patients of visit preparation, required documentation, and diagnostic protocols
Coordinate scheduling for office visits, diagnostic tests, and procedures
Triage urgent calls and forward accurate messages to providers and staff
Resolve scheduling issues and respond to provider email requests professionally
Seeking a Full-Time OB/GYN physicianto work for an established OB/Midwifery group in a coastal community 40 miles from Boston.
Hospital-employed model
Join five doctors, eight midwives, four NPs, and one PA
Excellent reputation
Obstetric volume has doubled and the group is growing
Performed approximately 900 deliveries per year
Physicians take call 1:6
Experienced midwives take the first call including triage of both the Labor and Delivery unit as well as the office
About the practice:
Three state-of-the-art offices
All deliveries and surgeries are performed at a 170-bed non-profit acute care Hospital
Anesthesia provides 24-hour in-house coverage
Neonatology provides 24-hour coverage of births and level 1B nursery
MFM provides consultation day and night and is available to see patients
GYN oncology is available on-site bi-monthly to perform outpatient consultation
MIGS/Urogyn is available at all times
About the benefits:
Excellent compensation in line with the market
A full array of benefits
Health, dental, vision, and more offered
CME with stipend
Malpractice
Disability
401k retirement plan
Generous paid time off
About the location:
Highly desirable suburban area with top-rated schools located 40 miles from Boston. The town offers a historic downtown, lively nightlife, seafood, elegant fine dining, boutiques, and shopping malls. The seaside offers beaches, boating, and fishing. Hiking and biking trails throughout the town. Easy access to Cape Cod and the Islands.
JV-5
$44k-108k yearly est. 12d ago
Unit Coordinator
Hebrew Seniorlife 4.1
Scheduler job in Dedham, MA
Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center.
II. Position Responsibilities:
Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity.
Maintain confidentiality of patient and unit information.
Prioritize work, and provide prompt, efficient service.
Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen patient's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction.
Prepare correspondence and reports. Order supplies in a cost-effective manner. Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes.
Transport patients to clinic and other designated areas within the Center, as requested.
Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines, and oversee and assist with monthly MDS process.
Coordinate appointments for patients, unit meetings, and other unit activities.
Maintain and keep current unit records, reports, and bulletin boards.
Transcribe doctor's orders for patient appointments. Working with a licensed nurse, check the monthly computer printouts of medication and treatment sheets.
Participate in the scheduling process in conjunction with the Director of Nursing.
Label all equipment used for patient care.
Assist with staffing and enter electronic time sheets/time changes.
Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills.
Adhere to established departmental policies, procedures, and objectives.
Participate in educational programs, unit meetings, and quality improvement programs.
Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
Perform other related duties as required or directed.
III. Qualifications
High School or equivalent plus post high school specialized training.
Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology.
Previous secretarial experience desired.
Successful completion of HRC orientation and competency tool.
Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs.
Remote Type
Salary Range:
$41,555.00 - $58,178.00
$41.6k-58.2k yearly 22h ago
Access Activations Representative
Granite Telecommunications 4.7
Scheduler job in Quincy, MA
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking detail oriented, highly motivated professionals with 1-2 years' experience in the data/networking field. This role consists of working with carriers, technicians, and customers alike to activate a multitude of different internet access circuit types and completing their turn up through to completion. In doing so, this individual will act as the technical liaison between all parties to navigate the routers and equipment configurations to troubleshoot as needed for success.
Duties and Responsibilities:
Use internal systems to run through activation queue
Assist technicians and customers over the phone
Troubleshoot when an unsuccessful event occurs
Update router configurations
Work with carriers to ensure proper circuit order builds
Collaborate with internal workflow specialists to ensure a high level of visibility and efficiency in personal day-to-day operations
Required Qualifications:
Proficient in Microsoft Office suite
Ability to work independently and make judgement calls to resolve issues
Strong organizational skills
Excellent multitasking ability
Technical background or desire to grow in technical field
Demonstrative critical thinking and analytical problem-solving skills
Availability to work overtime if required
Solid work ethic
Strong sense of urgency
Preferred Qualifications:
Ability to refine and improve personal technical capabilities in enterprise networking, mobility, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
1-2 years in a technical support related role, or equivalent experience
Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
Prior public trust P2 security clearance
Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
Experience with coding and automation platforms such as Python, Javascript or similar
#LI-JH1
$37k-44k yearly est. 2d ago
Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Scheduler job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 5d ago
Medical Staff Coordinator
NLB Services 4.3
Scheduler job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
$51k-76k yearly est. 3d ago
Centralized Scheduler-Rehab
Southcoast Health System 4.2
Scheduler job in Fall River, MA
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Centralized Scheduler-Rehab
Hours: Per Diem
Shift: Day shift with every other weekend and holiday rotation; 10:00am - 6:30pm
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities Position reports to the Operations Team Leader of Rehab Services. Perform a variety of duties to secure optimal revenue for all services performed at Southcoast Health Rehab Services. Duties consist of entering orders, scheduling, cancelling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times. Qualifications
Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
Duties require knowledge of medical terminology.
Proficient keyboarding skills are essential.
Must possess strong reasoning and critical thinking skills.
Proficient in use of software applications such as e-mail, Word, Excel, EHR.
Exceptional customer service skills are required.
Over three years of related medical office work experience is preferred. Associates degree preferred.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range USD $17.86 - USD $28.06 /Hr.
$17.9-28.1 hourly Auto-Apply 60d+ ago
Central Scheduler
EPBH Emma Pendleton Bradley Hospital
Scheduler job in Massachusetts
SUMMARY: The Scheduler assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: KEY RESPONSIBILITIES Accurately takes bookings for outpatient services. Chooses the correct test (s) and gathers all necessary patient information from the source, requesting the booking. Processes cancellations and rescheduling quickly and accurately. Records MD orders received, comparing written orders with the test booked and immediately resolves any discrepancies Responds quickly to any booking problems identified by patient, clinical areas, and/or MD offices. Completes patient pre-registrations for last minute bookings. Provides accurate and timely answers to all inquiries, whether from patients, MD offices, or other hospital areas. Management of Time and Resources Completes work assignments within an acceptable time frame. Uses time and resources to the best possible advantage for successful completion of job responsibilities. Develops and maintains efficient working relationships. Is reliable in respect to attendance. Is Reliable in respect to punctuality. Recognizes the importance of team efforts and partners with others to achieve positive outcomes. Quality Is part of a team effort to ensure quality services. Offers creative solutions or alternatives to issues or concerns. Produces quality results. Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed. MINIMUM QUALIFICATIONS: REQUIRED QUALIFICATIONS Previous experience in scheduling or a related field such as registration. Medical terminology knowledge. Keyboard/Data entry experience. Is cooperative in interactions, treating customers with courtesy, respect and compassion. Is patient when responding to questions and answers questions appropriately. Responds to requests in a timely manner. Handles interruptions in a skillful way. Maintains a professional appearance and demeanor. Strives to prevent/resolve customer concerns to the customer's satisfaction. Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training). Attends and participates in staff meetings and inservices and/or reviews documentation as required. Assists in the orientation of others and actively participates in mentoring. Performs analytical and decision making functions with minimal supervision. Recognizes and seeks assistance/consultation when appropriate. Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues. Possesses awareness of programs/services provided by Hospital and where they are located.
Pay Range:
$17.99-$26.23
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
795 Middle Street - 795 Middle Street Fall River, Massachusetts 02721
Work Type:
M-F 8a-430p
Work Shift:
Day
Driving Required:
No
Union:
1199 Seiu United Healthcare Workers East
$18-26.2 hourly Auto-Apply 4d ago
Appointment Scheduler-Call Center
Ophthalmic Consultants of Boston 3.4
Scheduler job in Plymouth, MA
Job Description
Now Hiring: Scheduling Specialists - Ophthalmic Consultants of Boston Looking to start a career in healthcare? Join Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that's making a real difference in patients' lives.
No prior healthcare experience? No problem. We offer a structured training program to help you succeed and grow in your role.
In This Role, You'll:
Answer and make calls to schedule or reschedule patient appointments
Collect accurate patient and insurance information
Provide compassionate, professional service to every caller
Work in a supportive, team-oriented environment
What We Offer:
Health & Dental Insurance - eligible Day 1
Paid time off & holidays
401(k) with company contribution
Company-paid Life & Long-Term Disability insurance
Employee discounts & more!
Training and mentorship to help you build a career in healthcare
Schedule: Monday-Friday, 8:00 AM-4:30 PM (onsite, hybrid possibility after training)
If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we'd love to have you on our team.
To find out more about OCB, please visit our website at ****************** OCB is an Equal Opportunity Employer.
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$44k-52k yearly est. 6d ago
Surgical Scheduler I- Ophthalmology
Children's Hospital Boston 4.6
Scheduler job in Boston, MA
Under direct supervision and following established policies and procedures, coordinates the scheduling of inpatient and ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures. Works with nursing, surgical, and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites. May coordinate surgical cases for multiple surgeons at multiple locations.
Key responsibilities
* Schedules inpatient and ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures. Prepares complete daily surgical schedules, including special equipment requirements and incorporating radiology and other non-surgical use of operating room facilities. Communicates with surgeons, secretarial staff, and admissions personnel to obtain needed information, coordinate and confirm schedules and identify special requirements for procedures.
* Notifies all referring physicians of upcoming procedures and surgeries. Identifies additional OR time for surgeon separate and apart from block time as needed.
* Records and compiles scheduling information on hospital and departmental computer systems. Reviews and verifies accuracy of basic patient information.
* Prints and distributes schedules to designated areas of the program.
* Identifies and communicates critical information, such as surgeon and physician availability, and special supply and equipment requests, to nursing and other appropriate staff, as necessary.
* Works with nursing, surgical, and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites.
* Responds to requests for routine information or assistance from patients/parents, visitors, and hospital staff, referring inquiries requiring clinical or management judgment to appropriate personnel. Requests clarification of assigned tasks or instructions from supervisor as necessary.
* Schedules any consults needed prior to the surgery as requested, i.e. cardiac clearance.
* Monitors Epic for insurance authorization for the procedures.
* Brings high priority issues to supervisor's attention, and provides updates to supervisor in the follow-up and/or resolution of these, and/or related issues.
Minimum qualifications
Education:
* A high school level of education, bachelor's degree preferred
Experience:
* 1 year healthcare admin experience
* Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
* Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Schedule: Monday- Friday 8:30a-5pm. This role is primarily onsite 5 days a week with the possibility for some hybrid flexibility after training. May require occasional travel to satellite offices.
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$39k-62k yearly est. 4d ago
Scheduling Specialist
Radiology Partners 4.3
Scheduler job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working a varied shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$27k-31k yearly est. 2d ago
Clinical Scheduling Specialist
Dana-Farber Cancer Institute 4.6
Scheduler job in Boston, MA
Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests.
The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:**
+ Schedules and reschedules appointments for patients in the Jimmy Fund Clinic.
+ Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital.
+ Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care.
+ Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines
+ Triages scheduling phone calls for disease group and covering disease groups if applicable.
+ Serves as a liaison between patient/family/provider.
+ Possesses a level of independence requiring knowledge of multiple disease specific programs.
+ Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
+ Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority.
+ Performs other administrative duties and tasks as requested by Manager/Supervisor.
+ Able to quickly comprehend and implement new concepts or modifications to processes.
+ Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels.
+ Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.
+ Participates in training new team members as requested.
+ May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:**
+ High school diploma required
+ A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Ability to function as an integral member of a team
+ Excellent communication, organizational, time management, and customer service skills
+ Strong attention to detail
+ Ability to multi-task and problem solve on the spot
+ Excellent phone etiquette
+ Demonstrated ability to carry out complex scheduling as required
+ Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
+ PC proficiency
+ Ability to work productively in a remote environment
+ Knowledge of medical terminology preferred
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
$45.5k-54.4k yearly 2d ago
Central Scheduler
Cape Cod Orthopedics and Sports Medicine
Scheduler job in Barnstable Town, MA
Seeking full-time, experienced individual to provide administrative support to providers. Primary duties include managing incoming referrals, answering telephones and scheduling appointments. Looking for a strong team player who must be well organized, able to multi-task, work independently, have a pleasant and positive attitude and great communication skills. Registers patient & ensures demographic data is entered accurately.
Key Duties:
Monitor the incoming referral inbox and process new referrals
Verify whether patients already exist in the system and create new charts when need
Verify accuracy of demographic and insurance information and update when needed
Scan referral documents into patient records and assign to the appropriate scheduler
Answer general incoming phone calls and triage to the correct staff member in a professional and timely manner
Support staff with general administrative tasks as needed.
Role requires strong attention to detail, organizational skills, and the ability to communicate effectively in a fast-paced environment
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Job Type: Full-time
Medical Specialty:
Orthopedics
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
$33k-42k yearly est. 2d ago
Centralized Patient Scheduler (Spanish Speaking) - Waltham, MA
Boston IVF 4.3
Scheduler job in Waltham, MA
Job Description
Boston IVF | IVIRMA North America is currently seeking a Centralized Patient Scheduler. This is an on-site full-time position Monday - Friday 9:00am-5:00pm EST at our Waltham location
Job Purpose: The Centralized Patient Scheduler is responsible for performing patient care duties, including but not limited to scheduling new/returning consults and managing/following up new patient inquiries.
Essential Functions and Accountabilities:
Accept phone calls and online inquiries from potential patients. Close the call by appropriately registering and scheduling new and returning patient appointments. Promote Boston IVF. Knowledgeable on the most current and accurate information regarding the doctors and practices for both patients and staff.
Assists patients with general inquiries about Boston IVF, our physicians, insurance questions and our reproductive medicine services. Converts those calls to new patient appointments.
Resolves problems by clarifying issues; researches and explores answers and alternative solutions
Escalates medical complaints/questions to the appropriate medical professional.
Provides timely response to patients' inquiries by telephone and/or web-based leads consistent with service and quality standards.
Documents all communication according to standard operating procedures. Provides notification of any urgent requests, complaints or compliments to the appropriate party or system.
Provides availability and schedules appointments within established guidelines. Follows new patient scheduling “scripts” when handling different types of new patient/returning patient appointments.
Updates patient information in the CRM database by entering required information. Remains informed regarding all Boston IVF marketing/advertising campaigns and the role of the Patient Liaison in accepting related inquiries by telephone and e-mail.
Collaborates with the clinic's patient services and admin team to ensure schedules are appropriately booked with qualified patients.
Academic Training:
High school diploma or equivalent -
required
Studies level:
High School Diploma or equivalent (GED)
Position Requirements/Experience:
Prior experience with Salesforce is preferred
Bi-lingual in Spanish is required***
1-2 years of experience in a multi-physician specialty practice -
preferred
Prior customer service experience required
Knowledge of customer service principles and practices
Knowledge of administration and clerical processes.
Technical Skills:
Excellent computer skills inclusive of Microsoft Office and Salesforce with prior experience in medical scheduling software
Knowledge of office procedure and office machines (i.e., computers, faxes, copiers, etc.)
Knowledge of medical terminology
Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: ************************ & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 9:00am-5:00pm
$32k-38k yearly est. 4d ago
Scheduling Coordinator
Guardian Angel Senior Services 3.7
Scheduler job in Gloucester, MA
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8:30am-5pm
Location: Gloucester. May have to travel to Lynnfield during training period.
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time Monday-Friday 8:30am-5pm
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
$32k-41k yearly est. Auto-Apply 60d+ ago
BDC Service Appointment Scheduler
Nucar Southern New England
Scheduler job in Norwood, MA
Job Description
Call Center Customer Service Specialist wanted
This is a great opportunity to be part of a winning team that will reward you for your passion! Nucar Toyota of Norwood, is looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone.
Requirements:
Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls.
Excellent telephone skills are an absolute must for this position.
A proven history of inside sales, internet marketing and / or scheduling service appointments.
The ability to instantly build rapport with clients.
Superb communications skills, both verbal and written.
Superb customer service skills with the proven ability to resolve customer service issues.
The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
Basic computer knowledge including Google Docs and efficient typing and writing skills.
Strong organizational expertise and an attention to detail.
Must be able to work flexible hours and days, including some weekends.
We Offer:
Great opportunity to join a proactive, customer focused company.
Awesome income potential which consists of a base salary + performance bonuses (Earn up to $42K / Year).
Excellent benefits package, including Medical, Dental, Vision, 401(K) with company contributions and Paid Vacations.
World class training and development program and much more!
Nucar is an Equal Opportunity Employer
Job Posted by ApplicantPro
$42k yearly 16d ago
Registrar and Scheduling Specialist
Woburn Public Schools 3.4
Scheduler job in Woburn, MA
Woburn Public Schools Registrar and Scheduling Specialist The Registrar and Scheduling Specialist oversees all aspects of student enrollment, academic records management, scheduling, grading, transcripts, and state data reporting. This position ensures the accuracy and integrity of student information in PowerSchool, compliance with DESE and district reporting requirements, and coordination of all school scheduling processes. The Registrar plays a critical role in maintaining accurate academic data, supporting school counselors and administrators, and ensuring smooth scheduling and reporting operations.
Report To: Director of School Counseling and WMHS Principal
Work Year: 12-month position
Work Schedule: 7:00 AM to 3:00 PM (Summer hours may vary at the discretion of the Superintendent of Schools.)
Salary: $75,000 - $90,000, depending on qualifications and experience.
Prerequisite training and Experience:
* Associate or bachelor's degree preferred.
* Minimum of three years of experience in student data management, scheduling, or registrar functions (PowerSchool experience required).
* Strong understanding of DESE state reporting requirements (SIMS/SCS).
* Excellent organizational skills and attention to detail.
* Ability to manage multiple priorities under deadlines.
* High level of proficiency with data systems, spreadsheets, and student information management.
* Strong communication and collaboration skills.
* Ability to maintain confidentiality and comply with FERPA regulations.
Essential Duties and Responsibilities:
Scheduling
* Build and maintain the Master Schedule for Woburn Memorial High School in collaboration with the Principal and Director of School Counseling.
* Co-chair the Scheduling Team, coordinating meetings, timelines, and communication with department heads, counselors, and administration.
* Manage course request collection, section balancing, and scheduling adjustments in PowerSchool.
* Oversee schedule changes during the summer and school year to ensure accurate student and teacher schedules.
* Coordinate with the Director of School Counseling to ensure counselor assignments and homerooms are aligned with the Master Schedule.
* Troubleshoot scheduling conflicts and assist with PowerScheduler setup and rollover processes.
Grades, GPA, and Transcripts
* Oversee grade reporting cycles, ensuring teachers import grades prior to storing.
* Store grades, generate report cards, and post to portals.
* Prepare honor rolls and distribute to staff and local media.
* Manage GPA and class rank calculations for seniors and juniors; upload results to Naviance and PowerSchool.
* Enter historical grades, credit transfers, summer and night school grades, and grade changes as submitted by staff.
* Maintain official transcripts and historical academic records for all students.
SIMS/SCS and State Reporting
* Resolve data errors related to demographics, CRS courses, graduation status, and post-graduation plans.
* Complete end-of-year data updates for graduates and non-graduates.
* Assist in preparing data for DESE Civil Rights and other required state/federal reports.
Records Requests & Verification
* Process transcript requests for students, alumni, colleges, and third parties.
* Complete verification forms for the Social Security Administration, military, RMV, and courts.
* Handle education verification requests.
* Maintain an archive of transcripts and cumulative records according to state retention laws.
Graduation Data Management
* Update PowerSchool with final graduation statuses, MCAS completion, and diploma distinctions.
* Collaborate with the School Counseling Administrative Assistant and the Director of School Counseling to finalize honor distinctions.
* Generate senior data for diploma ordering, graduation programs, and post-graduation reporting.
* Coordinate the destruction of records per the state record retention schedule.
* Other duties as assigned by the Director of School Counseling or WMHS Principal
Evaluation:
* Performance will be evaluated annually by the Director of School Counseling and WMHS Principal in accordance with district policies and procedures.
Other Duties:
* Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education
$32k-38k yearly est. 20d ago
PRN Scheduling Specialist
Radiology Partners 4.3
Scheduler job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned