Scheduler Jobs in Maumelle, AR

Responsive recruiter Benefits: Retirement plan Health insurance Paid time off We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating services. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about people, connecting clients and caregivers to improve lives. This role requires an individual who is detail-oriented and an expert at managing multiple priorities. RESPONSIBILITIES Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs Assign new clients to caregivers according to scheduling protocols Use web-based scheduling application as the basis for all scheduling Create and maintain schedules for all caregivers Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule Keep a “hot list” of all staff that can be placed immediately or used as backup for all call-off situations Fill open shifts and secure coverage for call-offs or changes in client's needs Maintain ongoing communication with managers, caregivers & clients regarding scheduling and changes Participates in determining hiring needs, as well as helping to train new staff Be on an on-call rotation with other staff Part-time (Fridays, Saturdays, & Sundays) with eventual full-time potential PREFERRED QUALIFICATIONS High school diploma or GED 1-2 yrs patient scheduling experience WellSky or Clear Care software experience Must be well organized & show great attention to detail Proficient with computer use and software applications Multi-tasker and customer service-oriented with a sense of urgency Excellent time management and communication skills Home health experience WHY JOIN THE INDUSTRY? Health insurance benefits available PTO accrual Competitive compensation Compensation: $16.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. An Industry-Leading, Nation-Wide Team At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

As our Clinic Scheduler at CHI St. Vincent North - Arkansas Neuroscience Institute, you will help patients and healthcare providers by coordinating appointments and managing schedules so they can experience a seamless and efficient care process. Every day you will schedule patient appointments, coordinate physician and APN schedules, and manage referral paperwork. You will be expected to accurately gather and verify patient information, process large volume reports, and provide exceptional customer service. To be successful in this role, you must have strong attention to detail, multitasking abilities, excellent communication skills, and reasoning skills to handle scheduling complexities and patient inquiries. CHI St. Vincent North is a 69-bed non-profit facility providing quality healthcare to patients and communities in and around Sherwood, Arkansas. We are part of CommonSpirit Health, operating 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents. If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. **Responsibilities** + Schedule patient appointments and coordinate multiple provider schedules. + Communicate with hospital and clinic staff to ensure timely scheduling of procedures and appointments. + Collect and verify patient insurance information, ensuring all necessary documentation is complete. + Provide excellent customer service while managing phone calls and assisting patients in the clinic. + Ensure scheduling accuracy and handle any issues that arise, escalating to the supervisor if needed. **Qualifications** + High School diploma or equivalent. + 1 year experience in a medical office is preferred. + Strong computer skills, attention to detail, ability to multitask, excellent communication, and customer service. While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, and more! **Pay Range** $15.15 - $20.84 /hour We are an equal opportunity/affirmative action employer.

-NO CALL! * Type: Permanent * Job #1467 We are looking for a permanent CRNA for a FT position starting as soon as credentialed Central Arkansas, around 50 miles from Hot Springs, AR. I have posted some of the details below. If you or anyone you know would like more information, please call/text ************, and/or email *************************. QUICK JOB FACTS: - Start date is negotiable - Cases include ENDO, Ophthalmology, Vascular, Plastics, GYN, General, Ortho, Urology, Oral, ENT, Trauma, and Hearts - CRNAs will be supervised by MDs - Must be proficient in Spinals, Blocks, and Epidurals - Schedule is Monday-Friday 7:30am- 7pm NO CALL - Temporary Privileges available - Offering both W2 and 1099 packages with 8 weeks PTO Please reach out for more information about this opening. If you are looking for something else, let me know, or visit ********************* for a complete list of our permanent and locum positions throughout the country. Matt Frankel Senior Account Manager SCI Anesthesia Services - Athens, GA ********************** ********************* ******************************** ************ Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. **** Include a message to the recruiters. We are uploading your application. It may take a few moments to read your resume. Please wait!

As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do. At Sundt we focus on building long-term prosperity for our clients, communities and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We're driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America. Job Summary The Project Scheduler will provide technical assistance in creating and updating CPM schedules at all phases of each project throughout their duration, from conceptual to close‐out. You will be Sundt Construction's in‐ house scheduling expert, including coordinating the CPM schedule creation and updating tasks directly with the project superintendent. The Project Scheduler produces and delivers various reports from the CPM schedule to the project team and may supervise one or more Project Scheduler assistants. The Project Scheduler position includes 2 steps based on experience in the function which are as follows:- Project Scheduler I - 3‐5 years CPM scheduling experience in similar types of construction.- Project Scheduler, Sr. - 5+ years CPM scheduling experience in similar types of construction. Key Responsibilities 1. Assists in the development of claims by providing analysis of project CPM schedule performance. 2. Assists the Project Superintendent with the incorporation into the CPM schedule the effects form design conflicts and clarifications. 3. Assists the project superintendent with the management of the CPM schedule for the successful execution of the work, including the coordination of the means and methods, manpower, equipment and material resources required to accomplish this goal. 4. Conducts project CPM schedule review meetings at each of proposal, baseline and update phases. 5. Creates the baseline schedule based on logic and sequence information provided by the project superintendent. 6. Develops proposal phase CPM schedules from project information provided by the estimating team and historical database. 7. Produces a final as-built CPM schedule at the completion of each project. 8. Provides reports each month to the general manager indicating the status of the CPM schedule for each project. 9. Regularly updates and maintains the historical CPM schedule database. 10. Revises each project CPM schedule on a weekly basis from reports completed by the project superintendent. Minimum Job Requirements 1. Excellent communication, organizational and supervisory skills are essential. 2. Five years or more of CPM scheduling experience in similar types of construction. 3. Four year construction management or engineering degree or equivalent combinations of technical training and/or related experience. 4. Proficient use of all Microsoft Office Suite programs. 5. Thorough knowledge of all aspects of construction (technology, equipment, and methods), scheduling systems, negotiations, engineering and cost control schedules. Note: Job Description is subject to change at any time and may include other duties as assigned. Physical Requirements 1. Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.) 2. May reach above shoulder heights and below the waist on a frequent basis 3. May stoop, kneel, or bend, on an occasional basis 4. May use telephone, computer system, email, or other electronic devices on a limited basis to communicate with internal and external customers or vendors 5. Must be able to comply with all safety standards and procedures 6. Occasionally will climb stairs, ladders, etc. 7. Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis 8. Will interact with people frequently during a shift/work day 9. Will lift, push or pull objects on an occasional basis 10. Will sit, stand or walk short distances for up to the entire duration of a shift/work day. Safety Level Safety-Sensitive Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials. Equal Opportunity Employer Statement: Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (including pregnancy), sexual orientation, gender identity, color, age, disability, national origin, covered veteran status, genetic information; or any other classification protected by applicable Federal, state, or local laws. Benefit list: Market Competitive Salary (paid weekly) Bonus Eligibility based on company, group, and individual performance Employee Stock Ownership Plan & 401K Industry Leading Health Coverage Starting Your First Day Flexible Time Off (FTO) Medical, Health Savings, and Wellness credits Flexible Spending Accounts Employee Assistance Program Workplace Wellness Programs Mental Health Program Life and Disability Insurance Employee-Owner Perks Educational Assistance Sundt Foundation - Charitable Employee-Owner's program

Expand Show Other Jobs Job Saved Amazing PM&R Opportunity in Central Arkansas Veterans Affairs, Veterans Health Administration Details **Posted:** 25-Nov-24 **Type:** Full Time **Categories:** Physicians/Surgeons **Sector:** Hospital, Public and Private **Internal Number:** 99 The Central Arkansas Veterans Healthcare System (CAVHS) is seeking a dedicated and compassionate Physiatrist to join our Physical Medicine and Rehabilitation (PM&R) Department. At CAVHS, we are committed to providing exceptional care to our nation's heroes. Our PM&R Department plays a vital role in helping veterans achieve the best possible quality of life through comprehensive rehabilitation services. **Opportunity Highlights:** * Location: Little Rock, Arkansas * Potential starting base salary range: $266,000 - $290,000 * Daily work schedule: (Full-Time) Monday-Friday, 8:00am-4:30pm * Recruitment or relocation incentives may be available for highly skilled physicians. * Education debt reduction of up to $200K. **Qualifications and Duties:** We are looking for someone with excellent general physiatrist evaluation and management skills as well as a great collaborator with the other 10 physiatrists in our practice group. The ideal candidate will be interested and experienced in general outpatient neurorehabilitation including peripheral joint injections, trigger point injections, electromyography, and botulinum toxin injection. The duties will also include directing coordinated referrals for Physical and Occupational therapy, Chiropractic care, and complementary and alternative treatment modalities. Additional specialized areas are available for candidates with expertise in inpatient rehabilitation, TBI clinics, and pain management. Specialty training, fellowship completion, or additional board certifications are desired. **Benefits:** * Competitive salary and performance-based incentives. * Generous federal benefits package including health, dental, vision, and life insurance. * Access to the Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP) with employer matching. * Continuing Medical Education (CME) opportunities and reimbursement. * Malpractice coverage with tail insurance provided. * Work-life balance with generous paid time off, including vacation, sick leave, and federal holidays. Little Rock, the capital of Arkansas, offers a blend of Southern charm and modern amenities. The city boasts a vibrant cultural scene, excellent schools, beautiful parks, and a cost of living that allows for an outstanding quality of life! Don't miss the chance to join our team and serve those who have served us! #WorkAtVA Please email a copy of your current CV to me to schedule a time to discuss this exciting opportunity! About The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery. *******************************************************************************************

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/11/2025 Type of Position: Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. At UAMS we value Diversity, Equity and Inclusion. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | CORE PA Float Department's Website: Summary of Job Duties:The IP Patient Representative facilitates comprehensive patient data collection, timely and accurate billing, and prompt collections of payment for services rendered facilitating scheduling coordination and conflicts. This position is responsible for completing benefit verification and prior authorizations for services. The position will be responsible for processing pre-certifications and developing and implementing denial avoidance plans. Conducts authorizations and pre-certifications tracks pre-authorizations, and maintains referrals. Qualifications: Minimum Qualifications: High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling OR Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling OR Bachelor's Degree Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds. Well-developed decision-making skills are required. Must maintain confidentiality and HIPAA compliance. Highly motivated and self-directed individual to establish plans of action. Highly proficient in computer and keyboard skills. Knowledge of medical terminology required Preferred Qualifications: Experience working with EPIC system Experience working in a healthcare environment Additional Information: Responsibilities: Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals. Enters benefit and authorization information into EPIC. Peer to Peer submissions & works closely with clinical counterparts to collect requested information. Conducts insurance verification and benefits explanation by running eligibility on patients. Responsible for various maintenance reports i.e. bogies, work denials, open encounters, laser arc reports, canceled clinic reports, etc. Counsels patients on any & all related financial information i.e. hospital discounts & reviewing Medicaid screening. Works appropriate registration and billing work queues. Responsible for reconciliation/management of change fund. Responsible for reconciliation of daily deposit & batch POS dollars. Monitors patient balances using the matric payment method. This position is also responsible for the pre-counsel of patients regarding the payment expectation for service. Obtains & coordinates completion of out of network waivers. Pre-registration of patients as needed. Assists other teams as needed. Other duties as assigned. Physical Requirements Constant Activities: Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking Frequent Activities: Standing, Walking Occasional Activities: Crouching, Kneeling, Lifting, Pushing, Pulling Salary Information: Commensurate with education and experience Required Documents to Apply: Proof of Veteran Status, Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible:Yes

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Qualifications Education Requirements High school education or equivalent Experience Requirements Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements Exceptional organizational, customer service, communication, and decision making skills required. Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Location: Little Rock, Arkansas Remote Job: Remote Job: No widget: Full time Category: Administrative and Support Services undefined: CenterWell Home Health Job ID: R-358530 **Description** ****Become a part of our caring community and help us put health first**** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. * Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. * Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. * Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. * Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. * Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. * Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. * Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. * Verifies visit paper notes in scheduling console as needed. * Assists with internal transfer of patients between branch offices. * If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. * If clinical, may be required to perform patient visits and / or participate in on-call rotation. ****Use your skills to make an impact**** Required Experience/Skills: * Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. * Must have at least 1 year of home health experience. * Prior packet review / QI experience preferred. * Coding certification is preferred. * Must possess a valid state driver's license and automobile liability insurance. * Must be currently licensed in the State of employment, if applicable. **Scheduled Weekly Hours** 40**Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.**** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Request an Accommodation If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************** for assistance. Employment Fraud Notice Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. 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**Summary**We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! * employee wellness programs * flexibility for true work-life balance * holidays & paid time off * continuing education & career growth opportunities * company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! **Responsibilities**The **Scheduling Specialist** is responsible for managing patient referrals and visit schedules. * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. **Education and Experience** **Education Requirements** * High school education or equivalent **Experience Requirements** * Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. **Skill Requirements** * Exceptional organizational, customer service, communication, and decision making skills required. * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits **Company Overview** LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic. ***Elite Home Health*** a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: ***It's all about helping people.*** **Transcript** Here at LHC group, we're known for a culture of caring, belonging and trust. That's the kind of work environment that builds meaningful connections. Care is not just what we do care is who we are as people. It is our mission and our passion and careers at LHC group are grounded in the quality of care we provide and how we provide it. If I could describe LHC with one word, it would be compassion. Compassion means you walk in their shoes, you have the ability to feel their pain. But once you're in home health care, I think just your whole personality and outlook changes because home health care is so special and I think it's so special because we're going inside patients homes and providing a service and a and a need really to them inside the conference of their own home. You know, some people, some of our patients have nobody. So whenever you leave out that house and you've admitted him and you just see in that one time, the compassion and the care that you've given him that makes like a world of difference, bring your passion for care to LHC group, you'll receive our commitment to quality and respect for what you do and find fulfillment in your work every step of the way.

Responsible for daily function of the scheduling office and assisting with patient needs, in the office and on the phone. HOURS Monday-Friday 7:45AM-4:30PM ESSENTIAL DUTIES AND RESPONSIBILITIES * Greet patients in polite, prompt & helpful manner. Provide necessary instructions and direction. * Update patient information, provide any necessary forms needing completion, obtain medical records, updated insurance information, schedule/cancel/reschedule patients, etc. * Answer phones in pleasant manner and accommodate patient needs, record messages for physicians and nurses & revise patient schedules * Schedule radiology and/or procedures, as directed. * Prepare appointment schedules to provide physicians with accurate list of patient workload. * Request historical medical records from referring provider or primary care physician as needed for treatment of the patient. Which include but are not limited to lab work, past radiology reports, consult notes, surgical notes, office visit summaries etc. * Use effectively the current operating system for Electronic Medical Records including appointment management and use of system for scheduling properly * Maintain adequate level of office supplies * Address questions in regards patient appointments * Maintain patient confidentiality and compliance with HIPAA laws and regulations * Manage daily tasks and clinical inbox * Answer and respond to referrals and voicemails * Perform any other related duties as required or assigned. Requirements EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience or training. Or equivalent combination of education and experience. ADDITIONAL INFORMATION Experience: Minimum of 6 months of related experience, preferably in a healthcare setting. Knowledge of EMR/EHR systems and Microsoft Outlook. Familiarity with scheduling appointments and working within a call queue preferred.

Pay Range: $16.91 - $28.20 The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: * Minimally one year healthcare field. Physician office preferred. * Patient/Customer focused. * Attention to detail with strong ability to multitask. * Excellent interpersonal skills. * Strong communication skills with a wide variety of personalities. Core Capabilities: * Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. * Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. * Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. * Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. * Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. * Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. * Computer Skills: * Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #AONA

FULL-TIME ENTRY LEVEL Shift: Sunday to Thursday 8:00 AM to 4:30 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the Emergency Room Department. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Document the results of the screening in the onsite tracking tool and hospital computer system. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Bilingual in English and Spanish preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Medical screenings and vaccinations are required for this position. Working on holidays or odd hours may be required at times. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Firstsource Solutions USA, LLC #IND-MA

Full-time Description Scheduler ***Medical experience required. Surgery Scheduling and Coding a plus! I. Job Summary / Job Purpose Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician. II. Key Responsibilities Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests Collect insurance information and patient personal data. May collect fees such as co-pays / co-insurance. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Integrity, Innovation, Respect, and Service at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of EngageMED. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Excellent customer service skills. Ability to work both independently and as a team. Clear and effective communication skills. Ability to multi-task. Familiar with Microsoft Office software. Possess a strong work ethic and a high level of professionalism. Demonstrate positive professional customer service in all patient, staff, and visitor contacts. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. Experience (required and preferred): Medical experience required. Surgery scheduling and Coding a plus VI. Disclaimers This job description reflects EngageMED's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Part time Department: CC017116 Access Primary Care ClinicSummary:Shifts Available: Mon- Fri 4PM- 8PM, 5PM-9 PM or Sat-Sun 7:15A-7:15PM, 8:15AM- 8:15PM Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Additional Information:Required Education:High school diploma or general education degree (GED) Recommended Education:Associate's degree or equivalent from two-year college program or technical school or nursing diploma, Bachelor's degree from four-year college or university, Certificate from college program or technical school Required Work Experience:Recommended Work Experience:Administrative Support - Direct_Epic experience, Related Field - 1 year of experience Required Certifications:Recommended Certifications:Description 1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Qualifications * High School Diploma or equivalent. * Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred * Two (2) years in a Healthcare setting, preferred. * Aggression management training within 90 days of hire Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.

PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Little Rock AFB. Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $17.20 + $4.93 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills. PQC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In addition to federal law requirements, PQC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #AONA

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! * employee wellness programs * flexibility for true work-life balance * holidays & paid time off * continuing education & career growth opportunities * company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Education and Experience Education Requirements * High school education or equivalent Experience Requirements * Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements * Exceptional organizational, customer service, communication, and decision making skills required. * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Company OverviewLHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic. Elite Home Health a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.