Scheduler jobs in Minnetonka, MN - 535 jobs

St. Anthony is looking to hire a Staffing Scheduler to join our team! Responsibilities: Develop, maintain and coordinate master client/employee schedule to fill shifts as needed Manage and maintain client schedule by filling open shifts, coordinating schedules to increase or decrease the amount of necessary staffing Manage and maintain employee schedules, Including changing shifts/employees immediately to ensure clients are staffed appropriately. Update and maintain system to reflect holidays, vacations, home visits, appointments and natural supports that will replace clients. Communicate regularly with staff (nurses, HR and service coordination) regarding staff assignments and issues Scheduler will assure all shifts are filled to meet client requirements. Keep phone list updated, and current staff information updated in system Communicate on a daily basis with all schedulers regarding open shifts, and LHCSA staff including HR, LPN and RN's to keep continuity of client care. Ensure staff and clients are aware of schedules on a weekly basis Provide reports to supervisors when requested Responsible for scheduling on-call duties including working a rotating schedule. Nights, evenings and weekends required on rotation Qualifications: High School diploma required. Associate's degree in business or other related field preferred, and 2 years of experience or four years of experience scheduling. Proficient in computer applications. Effective and positive communication with all levels of staff Looking forward to talking with you! #LLAd1 View all jobs at this company

Park Nicollet is looking to hire a Medical Receptionist to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Schedule: x8 8-hour shifts in a 2 week pay period. Rotating weekends and holidays. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Some medical background preferred. Strong verbal and written communication skills Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Job DescriptionCONSTRUCTION SCHEDULERIn this position, you will be responsible for developing, implementing, and maintaining the schedule processes and various software systems to meet Ross Group's scheduling and planning needs while satisfying contract and customer requirements. In this role you will… Upon contract award, create a project schedule template in the appropriate software platform for the project team to build a schedule. During the bidding process, create a project schedule template in the appropriate software platform for the project team to build a Proposal schedule if required. Perform initial computer and user set up of new employees to allow for the use of the required schedule software platform. Maintain the resource list associated with Ross Group project server. Ensure the project team has the appropriate training and software to develop the schedule. Review the proposal, preliminary and initial schedules for compliance with RG requirements and contract requirements. Advise and assist Operations if changes are needed. Ensure all schedules are properly cost and resource loaded. Maintain baseline schedule for each project. Interface with Operations to discuss impact of work and resolution of problems. Contribute to the development of working schedules for Estimating, prior to proposal date, which sufficiently illustrate the sequence of work activities and contract time. Assist Marketing in reviewing proposal schedules as needed. Assist Operations with creation of the necessary schedule software program files for preliminary, initial, and pay application schedules, in accordance with Ross Group standards and contract requirements. Assist Operations with the control and management of in progress project schedules. Serve as technical advisor for any schedule process or software related problems. Assist Project Managers in creating short-term schedules or fragnets, monitor such schedules to determine impact on master schedule, and help in formulating actions to correct scheduling problems. Manage and evaluate current schedule performance. Provide information and advice as needed on the content, modification, or presentation of project schedules. Identify scheduling software training needs among employees and provide training when necessary; remain current on the advancements in scheduling software. Be responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity. Encourage the professional growth of each project team through ongoing training program development and open dialog with team members. Maintain scheduling reports to track the progress of all active projects and be able to present this information in bi-weekly Scheduling meetings. As the ideal candidate you… Have previous schedule management experience. Have working knowledge of Primavera and Microsoft Project. Demonstrate the ability to plan, organize and communicate with internal and external customers/ stakeholders. Have proven successful project history. (Cost, Customer Service, Quality, Safety and Schedule) Work as employment necessitates. Must be able to legally work in the United States Expectations in this role include… Dependability in meeting attendance guidelines and taking responsibility for actions. Taking independent actions and calculated risks while asking for help when needed. Exhibiting appropriate level of job knowledge based on years of relative work experience and uses resources effectively. Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process. Working well in group problem solving situations. Identifying problems, gather and analyze information skillfully and make appropriate recommendations. Communicating effectively and professionally both verbally and in written documents. Prioritizing and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with projects. Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work. Effectively managing staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing employee issues when warranted and providing appropriate training and mentoring. You are physically able to… Operate a computer, telephone and other commonly used business-related items. Handle rapidly changing priorities to accomplish project goals. Attend and participate in meetings. Travel for short periods of time with sufficient notice. Status: Exempt Reports to: CEO Powered by JazzHR vc TAw5babd

Job Description Pay Range: $60.00 - $80.00/hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with a guaranteed paycheck. Our platform allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals have worked nearly 200,000 shifts since our launch in 2019 and proved that GoTu is the #1 app for dental hygienists. WHY CHOOSE GoTu? Workers compensation and malpractice insurance Full control over when/where you work and how much you charge for your services No time commitments mean you can have the flexibility to build the career you want on your terms Easy and streamlined employee onboarding process Guaranteed weekly pay means you'll never have to chase down another check after your shift or have your hours reduced Cancellation protection up to 4 days prior to your shift with guaranteed pay Flexible paycheck options that include direct deposit or physical check We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating the patient's oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. GoTu DENTAL HYGIENIST JOB REQUIREMENTS Active registered dental hygienist license in MN Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice All employees will receive a paycheck every Friday for hours worked between Monday and Sunday of the preceding week. It is the policy of GoTu not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Job DescriptionNorthwest Eye Clinic is one of the premiere eye care practices in the nation. We believe in One Team, All In. Clinic Scheduler Northwest Eye Clinic is now hiring for a Clinic Scheduler within our Patient Access department. The Clinic Scheduler is responsible for scheduling and registering all clinic appointments. Northwest Eye Clinic offers advancement opportunities and on-the-job training. At Northwest Eye Clinic, we promote and encourage growth. Location/Schedule: This position will work Monday-Friday, between 7:30am-5:00pm. The location for this position is the Northwest Eye Clinic Minneapolis clinic. ResponsibilitiesEssential Duties and Responsibilities: Obtain and enter accurate patient demographics, including insurance information Schedule and reschedule of clinic appointments accurately as needed Complete patient registration via phone at the time of scheduling Adhere to call metrics and meet expected quality call recording standards and guidelines Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments Receive and complete all tasks sent through Electronic Health Records Monitor referrals for consultation requests and contact patients back in a timely manner to schedule the requested appointments Monitor Vital Interactions reminder calls and coordinate recalls Monitor practice voicemail and respond to messages in a timely manner Complete Referring Doctor Requests (RDRs) Other duties as assigned Required SkillsEducation and Experience: High school education with one-two years related experience and/or training or equivalent combination of education and experience with a high focus on customer service, insurance plans, and medical background. Ophthalmology experience a plus. Northwest Eye Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a casual position based at our Vadnais Heights Campus. Availability to pick up shifts: Monday - Friday with variable start times (5:30 am - 8:00 pm). Must be flexible to float to other Summit locations as needed (Blaine, Forest Lake). * Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. * Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes * Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient * Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. * Assist with rescheduling patients when providers schedules change * Responsible for ensuring the patient lobby is accessible, neat and orderly * Performs various administrative duties and other duties, as needed and assigned * Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.77 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Why M Physicians? Regardless of role, we recognize that every member of our team is vital! The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. Our Fairview Southdale Cardiology Clinic and Fairview Ridges Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients! What you will do as a Complex Scheduler: Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns) Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: Appointments, labs, imaging are prioritized and sequenced appropriately, patient has followed through on their labs, imaging, and appointments, medical records (results, office notes, etc) are received on time and available to the provider/care team Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. Review and respond to patient messages sent to the Epic in-box or through MyChart. What you will need: Highschool diploma or GED Two years' experience, in a healthcare setting/practice: Completing scheduling and registration of appointments Templating schedules in Epic Providing administrative medical support Using basic medical terminology This position will be hybrid with Edina as the main site and floating to Burnsville once per week/as needed** Location: 6405 France Ave S. Edina, MN 55435 Hours: 1.0 FTE, 40 hours week Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! Compensation: 21.20 - 30.74 USD Hourly At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

RATE OF PAY: $20.00 TO $23.00 PER HOUR DEPENDING ON EXPERIENCE Centurion is proud to be the provider of medical services to the Minnesota Department of Corrections. We are currently seeking a PRN/Per Diem Scheduler to join the team at our Regional Office located in Roseville, Minnesota. The Scheduler is responsible for performing clerical, administrative, and scheduling duties accurately and efficiently to support program, to include scheduling outpatient, inpatient, and patient requests as they are needed in the medical department. Additional duties include generating various productivity reports as needed. Qualifications Qualifications High school diploma or GED equivalent required Experience with medical scheduling required Must have experience with medical terminology Good communication and organizational skills, professional phone etiquette, and accurate typing skills Demonstrated computer proficiency in Microsoft Office required Working knowledge of spreadsheets and database programs preferred Ability to obtain a security clearance, to include drug screen and criminal background check Schedule: PRN/Per Diem as Needed Monday through Friday; 8:00am to 4:30pm indmhm

Schedule: 4, 10 Hour Shifts, No Weekends Responsibilities: Schedules surgical procedures, diagnostic tests, therapy services and other medical appointments timely and accurately. May obtain related documentation (e.g., patient information, insurance coverage). Coordinates scheduling with other departments and facilities. Ensures optimal utilization of patient facilities to successfully support patient care. Maintains a variety of related records, code charges, etc. and performs related clerical & administrative duties. Ensures timely receipt of written orders and verifies that orders meet compliance guidelines as a quality assurance measure. May by responsible for charge audit functions for the department. Qualifications: • High school diploma or equivalent required. • Medical office experience preferred. • Knowledge of insurance verification preferred. • Knowledge of Cerner scheduling preferred. • Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses. • Requires basic computer skills. • Scheduling experience preferred.

Join our dynamic team at Minnesota Urology, Plymouth MN, as a Full-Time Appointment Scheduler! This onsite role offers the perfect opportunity to enhance your career while making a meaningful impact on patients' lives. You'll be the first point of contact for clients, ensuring smooth scheduling processes that elevate customer experience. At MNU we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too! With a minimum starting pay of $18.80 per hour up to $23.50 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication. Collaborate closely with a supportive team focused on problem-solving and empathy, fostering a professional environment that truly cares about its clients. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Short Term Disability, Long Term Disability, and Uniform reimbursement. Take the next step in your career journey where your contributions matter, and help us maintain our commitment to customer-centric care! What does a Appointment Scheduler do? As a Full-Time Appointment Scheduler at Minnesota Urology P.A., you will play a crucial role in efficiently and effectively scheduling patients for a range of vital services, including office visits, laboratory tests, and radiology appointments. Serving as the key liaison between patients, clinics, and hospitals, you will ensure seamless communication and coordination, enhancing the overall patient experience. Your organizational skills will be critical in managing appointment logistics, helping to streamline operations and contribute to our mission of providing exceptional customer-centric care. Join us in making a positive difference in the lives of our patients while working in a professional and supportive environment. What we're looking for in a Appointment Scheduler To excel as a Full-Time Appointment Scheduler at Minnesota Urology, you will need a solid foundation in both technical and interpersonal skills. A high school diploma or GED is required, along with a minimum of two years of appointment scheduling experience, preferably in a medical office setting. Proficiency in medical terminology is essential to facilitate effective communication with patients and healthcare providers. Familiarity with insurance processes is preferred, as this knowledge will help you navigate patient inquiries and scheduling efficiently. While experience with current EMR systems is advantageous, we are willing to provide training for the right candidate. Exceptional organizational abilities, attention to detail, and strong communication skills will be vital in ensuring a smooth and empathetic patient experience in our customer-focused environment. Knowledge and skills required for the position are: * High school diploma/GED * Minimum two years of appointment scheduling preferably in a medical office environment. Medical terminology knowledge required * Experience with insurances preferred. Experience or knowledge of current EMR systems preferred but will train. Join us! Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck! Minnesota Urology does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.

Mortenson is currently seeking a Senior Planning & Scheduling Specialist to join our headquarter team who will be responsible for evaluating and supporting implementation of new planning technologies, supporting training programs, and maintaining current scheduling tools in collaboration with internal teams. This role leads the development of visual analytics and automation processes while ensuring effective data management and integration. Strong knowledge of construction scheduling, analytical problem-solving, and cross-functional collaboration are essential. This is an ideal role for a planning and scheduling expert who wants to pivot their hands-on experience into a support role where they can focus on process, technology and analytics to influence planning and scheduling efficiencies across the company. Location: Minnesota- Golden Valley Headquarters preferred OR any regional office Travel: Up to 20% of the time RESPONSIBILITIES Evaluate new tools and technology and support company-wide implementation as necessary Develop and propose plans for piloting and testing new tools, document testing procedures and propose steps forward in partnership with Operating Group planners and schedulers. Support the implementation and advancement of Mortenson's Planning and Scheduling training program Support the maintenance and upgrades of current Planning and Scheduling technology Test tools and support version upgrades in collaboration with ITS Coordinate the Planning and Scheduling visual analytics development efforts working closely with internal partners, providing support for: Visual analytics development Data set capture, transfer and normalization Establishing automation across the process Effectively work and build relationships with those of diverse backgrounds and organizational levels All other duties as assigned QUALIFICATIONS Bachelor's degree in Construction Management, Engineering or equivalent field preferred Minimum 5 years of related experience Commercial construction industry experience preferred Experience working with Power BI or Asta Powerproject is preferred Thorough knowledge of scheduling concepts, principles, practices and company software Thorough knowledge of standard construction practices and project sequencing Proven ability to exercise creativity and mature judgment in anticipating and solving complex problems Basic knowledge of project management, buyout and contracts. Working knowledge of 4D visual planning methodologies Innovator - passionate about new technologies, processes and methodologies Basic knowledge of cost and resource loaded schedules Ability to work in a cross-functional, collaborative, team based environment Excellent analytical and problem-solving skills with initiative to seek innovative solutions Results oriented to ensure delivery of appropriate products and services in an accurate, complete and timely fashion Active listening skills and effective communication including an openness to diverse input and feedback Ability to travel up to 20% A few benefits offered include: (for Non-Craft & Non-Union Craft working 25+ hours / week) Medical and prescription drug plans that includes no additional cost vision coverage Dental plan 401k retirement plan with a generous Mortenson match Paid time off, holidays, and other paid leaves Employer paid Life, AD&D, and disability insurance No-Cost mental health tool and concierge with extensive work-life resources Tuition reimbursement Adoption Assistance Gym Membership Discount Program The base pay range for this role is $104,600 - $156,900. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL - 5%, Seattle, WA, and Portland, OR - 10%, Washington, D.C. - 12.5 Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity. #LI-GL1 #LI-hybrid Please make note: Visa sponsorship is not offered for this position. Our postings are typically open a minimum of 5 days and an average of 44 days. ABOUT MORTENSON As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let's Redefine Possible Equal Employment Opportunity Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category. Other Items to Note Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement. Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws. Orders and maintains office supplies per company policy. Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy. Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner. Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required. Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date. Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN. Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed. Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required. Follows proper procedure for maintaining the cleanliness of the treatment and office areas. Completes weekly sanitation of all equipment as directed by the TCN. Represents the companies of TMC in a professional manner. Promotes a positive work environment and follows company core values. Develops and promotes working relationships with all company and facility staff. Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN. Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy. Assist with answering phones and taking messages as necessary. Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read. Completes DAR and timesheet daily. Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director. Other duties as assigned. Skills, Knowledge and Expertise High School Diploma or GED. Demonstrate computer proficiency. Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred. Ability to successfully complete company Tech Coordinator training and testing. Ability to demonstrate customer service and soft skills. Ability to follow TMC Values and Mission Statement. Excellent organizational skills. - Excellent communication and interpersonal skills. Ability to multi-task, prioritize and meet deadlines within a teamwork environment. Ability to identify, communicate and resolve issues and concerns as needed. Maintain confidentiality. Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits New Grad Tuition Reimbursement Available! Flexible Scheduling. CEU and State Licensure Reimbursements. 13 Days of PTO and 6 Paid Holidays. Plus one free Floating Holiday every year! Internal Growth and Leadership Opportunities. Mental Wellbeing Support Program. Health, Dental, and Vision. Retirement benefits (including 401k company match).

MES is looking for a Medical Scheduling Coordinator to join our team onsite! The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged. This is a Monday to Friday, 8:30-5:00pm schedule, located in our Edina office (onsite). ESSENTIAL JOB FUNCTIONS: Schedule examinations through the system database. Schedule and confirm appointment dates and times with physicians' offices. Communicate with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Confirm receipt of records for record review referrals. Prepare and send exam notification letters daily. Communicate with physicians, clients and or examinees. Submit client invoice and/or issues to accounting if charges are incurred. Ensure prompt pre-payment for services issued when required. Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Respond to requests for report status and/or information. Provide support to other offices as needed. Arrange lodging and or transportation for out-of-town examinees. Process mail, deliveries and shipments as needed. Participate in various educational and or training activities as required. Perform other duties as assigned. Qualifications Education and/or Experience High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred. QUALIFICATIONS Ability to consistently handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to type a minimum of 35 W.P.M. Ability to follow instructions and respond to upper managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. ABOUT US: MES Solutions, a respected pioneer of the independent medical examination (IME) and peer review services industry, is setting the standard for independent review services nationwide. We handle evaluations for a variety of property and casualty insurers, self-insureds and third-party administrator's business lines such as: automotive, disability, liability, group health, long-term care, FMLA and workers' compensation. IME and Peer Review services play an important role in evaluating the appropriateness, medical necessity, cost, as well as certification of requests for care. IME services and Peer Review services are provided by MES Solutions, accredited by URAC for CORE Organizational Quality, and MES Peer Review Services, a URAC accredited Comprehensive Independent Review Organization, respectively. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Colon & Rectal Scheduler to join our team. In this role, you will provide exceptional customer service to patients while scheduling office visits, procedures, and surgeries. You will play a key role in creating a positive patient experience and supporting the overall success of our practice. Hourly Range: $20.00 - $23.00, based on years of relevant experience. Responsibilities: Schedule Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians Obtain prior-authorizations from insurance companies for pending surgeries Maintain the Colon & Rectal registry and patient follow-up systems Contact patients to confirm outpatient procedure appointments for assigned providers Communicate with patients and outpatient facility contacts Answer incoming phone calls and follow up on voicemail messages Complete prep instructions, prepare mailings, and send prep materials as requested Provide back up support to Front Desk and Scheduling Departments as needed Comply with policies and procedures to maintain a safe work environment and adhere to OSHA standards Performs other related duties as assigned Requirement & Skills: High school diploma or equivalent Minimum of 1-2 years of medical appointment scheduling experience (surgery scheduling preferred) Experience with insurance processes, including prior authorizations preferred Excellent oral and written communication skills Strong attention to details, critical thinking, and problem-solving abilities Demonstrated initiative, organization, and sound judgement Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Job DescriptionDescription: Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Audiology and Allergy & Asthma. Your role as a Medical Appointment Scheduler will allow you to serve the community, simplify healthcare, and help to provide creative solutions to ensure a world class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills and expand your knowledge in healthcare! RESPONSIBILITIES Responsible for answering phone calls and scheduling all physician and provider appointments accurately and efficiently Responsible for a friendly greeting and beginning the registration process Responsible for routing calls to the appropriate person when necessary Obtain and enter current demographic and insurance information accurately and update as necessary Responsible for rescheduling appointments when a physician schedule changes as well as maintaining efficient and accurate provider schedules Communication with interpreter services and accompany appointments Manage schedules to adjust when necessary Other duties as assigned Requirements: BASIC QUALIFICATIONS High School Diploma or equivalent 1 year customer service or reception experience Must be located in Minnesota or Wisconsin Valid Driver's License PREFERRED QUALIFICATIONS Experience in a medical office environment Knowledge of electronic medical records systems Additional Information While this role offers remote opportunities, onsite work at our Administrative office in Woodbury, MN is required during onboarding. Midwest Culture Here at Midwest ENT, we are committed to respecting every person, acting with integrity, and owning our outlook. We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based. We take responsibility for reinforcing the strength, health, and safety of the communities in which we work and live. Mentorship & Career Growth Our team is dedicated to supporting and empowering new team members. Our team has a wide range of experience levels and tenures. We are focused on building an environment that supports knowledge sharing and mentorship. Work/Life Balance Our team puts a high value on work-life balance. We believe finding the right balance between your personal and professional life is important. We offer a Monday-Friday schedule. Our business hours are from 8am-5pm. We also provide paid holidays and PTO on an accrual basis. All employees are also provided a paid personal health day. Midwest offers flexibility with full-time or part-time employment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates, and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility. FTE 0.7 (56 hours per-two weeks) Days/Two-week rotational schedule 6:00 am to 2:30 pm Week 1-Wednesday and Thursday Week 2-Monday, Tuesday, Friday, Saturday and Sunday Responsibilities * Interview patients to obtain and document accurate patient demographic and insurance information in the medical record. * Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment. * Perform check-in process including collection of co-pays, signatures on forms, scanning insurance cards and/or IDs and provide patient with any notices according to regulatory requirements. Support price transparency through patient education and collection on estimated financial responsibilities and refer patient to financial assistance/counseling resources as appropriate * Manage daily worklists and/or work queues and resolve assigned tasks in a timely, accurate, and efficient manner. Assist in training and mentoring new and existing staff. * Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect. Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance. * Prepare and communicate/deliver notices of non-coverage to patients (ex: HINN, ABN, waiver, Medicare lifetime reserve days). * Follow up with payers on active authorized referral requests to verify determination or payer step in determination process. * Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties. Required Qualifications * 2 years combination of customer service, other position in healthcare revenue cycle or experience in an equivalent level 1 position * Demonstrate the ability to perform accurately and efficiently in EPIC, Microsoft Office Suite, and other computer programs. * Patient collections experience in a medical setting. * Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. * Ability to work independently and in a team environment. Preferred Qualifications * Post-Secondary Education * Experience being a subject matter expert and demonstrated willingness to support team questions. Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Looking to work with the best patients, doctors, and co-workers ever? Look no further. Dental Kidds is a fast-paced, exciting, and fun place to work. We provide the highest level of dental care to our young patients while creating a supportive work environment that promotes professional, personal, and financial growth. Dental Kidds leads the industry with state-of-the-art equipment, beautifully themed clinics, and the top 10% of teams in the United States. In addition to a fun place to work, we offer competitive compensation and multiple benefits. The Scheduling Coordinator represents the practice in all facets of patient services, which may include, but are not limited to: greeting patients, answering the telephone, scheduling appointments, maintaining patient records, submitting insurance claims, and coordinating patient flow. Greet visitors and patients entering the practice and alert appropriate staff of patient arrivals Answer telephone, route calls, provide information, and take messages in accordance with practice procedures Schedule and adjust patient appointments to maximize patient care and reach practice profit targets. Manage the daily, weekly, and monthly calendar to meet the practice production and collection goals Establish, maintain, and keep patient files and records up to date (i.e., address, phone number, insurance information, etc.) Communicate with patients regarding financial options. Reconcile financial records by receiving and recording patient payments Collect patient payments Collect referrals (from specialties - orthodontics, oral surgery, endodontics), scan into charts, and give to Office Leads Uses a computer or fax to transmit information or documents when requested Keep the front desk and reception areas clean Perform necessary duties associated with checking patients in and out Verify insurance eligibility, coverage tables (which include active coverage, deductibles, yearly maximum, breakdowns, and frequencies), and enter this into the proper area in Open Dental Call patients the day before to remind them of a scheduled appointment time, or monitor the automatic communication system and maintain accuracy Adhere to all safety and health regulations Monitor the schedule regularly, adjust the schedule as necessary, and reschedule patients as needed Keep staff and doctor informed of scheduling problems, issues, or concerns Register new patients, provide necessary paperwork (welcome letter, HIPAA documents), and ensure all required documents are completed by the patient Knowledge/Skills/Abilities: Knowledge of appointment coordinator procedures Knowledge of English composition, grammar, spelling, and punctuation Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software) Ability to maintain composure and professionalism when exposed to stressful situations Ability to engender trust from the doctors, co-workers, and patients Maintain confidence with the patient regarding the abilities of the doctor(s) and staff Ability to work cooperatively with management, staff, and patients Ability to prioritize, organize, and complete tasks in a timely and independent manner Ability to accept constructive criticism Ability to understand and follow written and verbal instructions Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality Ability to communicate and express thoughts and ideas competently Ability to quickly grasp relevant concepts regarding duties and responsibilities Ability to greet visitors professionally and courteously Education Experience: High school diploma or equivalent Scheduling and dental knowledge preferred Special Requirements/Certifications/Licenses: None required Physical and Environmental Requirements: May be required to lift up to 40 lbs Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position) Vision: close vision, depth perception, and the ability to adjust focus Hearing: able to satisfactorily communicate with patients, doctors, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorily equivalent method of communication Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or to operate equipment May be required to administer first aid or CPR Occasional exposure to toxic or caustic chemicals and radiation Exposure to moderate noise levels Exposure to hectic, fast-paced, high-anxiety environments Additional or different duties may be assigned occasionally at the employer's discretion.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients Position Summary As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic. Responsibilities An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Answer inbound calls promptly and in a polite, professional manner. * Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services. * Obtain and enter accurate demographic information into organization's EHR. * Verify insurance and provide information regarding Minnesota Community Care discount program. * Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to a supervisor or triage nurse. * Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients. * Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions. * Actively participates and works positively, flexibly and cooperatively in a patient care team within and across departments to accomplish the goals of the organization. * Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public. * Knows, understands and adheres to organizational policy related to the patient's rights for confidential care. * Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate. * Other duties as assigned. Qualifications * High School or GED required. * Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology. Knowledge, Skills and Abilities: * Spanish/English or Hmong/English bilingual required. * Ability to establish and maintain effective working relationships with patients, co-workers and the public. * Ability to communicate effectively verbally and in writing with a variety of people. * Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier, fax, and other equipment as necessary. * Knowledge of medical terminology helpful. * Ability to handle confidential and sensitive information. * Ability to handle a "call center" environment: work quickly and multi-task. * Ability to exercise good judgment to handle calls appropriately. \ * Ability to have a flexible schedule, per department needs. Working Conditions and Physical Demands: While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Affirmative Action/EEO Statement Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.