Scheduler jobs in Montana - 212 jobs

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth. POSITION OVERVIEW: Schedules appointments for patients by telephone or in person in a timely and efficient manner. Greets and directs patients, salespeople, and visitors. Reviews and updates eligibility, phones, and completes full registration. Obtains copies of insurance cards and driver's license. Obtains referrals and authorizations. Collects all copayments at Time of Service. If patient does not have a copayment, a TOS amount will be collected at each visit. Refers patient to the Business office for all past due or pop up accounts. Appropriately post payments to the correct system and uses the correct credit card machine. Works HOLD claims by assigned location on daily basis. Actively participates in quality improvement for department efficiency. Receives direction from: Supervisor/Coordinator. This is an on-site position. Remote opportunities for this role are unavailable. EDUCATION: High school diploma or equivalent. 1.5 years related experience and/or training required; or equivalent combination of education and experience EXPERIENCE: Insurance knowledge LICENSE/CERTIFICATIONS: Valid driver's license when driving any vehicle for work-related reasons. KNOWLEDGE/SKILLS/ABILITIES: Medical Terminology helpful Basic telephone and computer skills Excellent customer service skills Ability to prioritize and keep work organized in a hectic work environment, with patient care always being the priority NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Drug Screening Health and Immunizations Screening ABOUT US: In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties. Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology. ABOUT GREAT FALLS: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

EXHIBITB MEDICAL SUPPORT ASSISTANT SERVICES SPECIFIC TASKS. Duties include, but are not limited to, the following: I. Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor. 2. Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately. 3. Coordinates and authorizes Veteran care with community providers that the VA does not supply or cannot supply timely. 4. Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes. 5. Personnel shall notify their contracting supervisor when automated systems are not performing as needed. 6. Validates and update patient demographic information. 7. When records are received, the incumbent will ensure that all necessary health/administrative information are processed to be integrated into Computerized Patient Record System (CPRS) and the Veterans Health Information Systems and Technology Architecture (VISTA). 8. Properly processes community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) systems and/or other systems as needed. 9. Screens/receives phone calls in a courteous and timely manner. 10. Responds to telephone inquiries regarding delivery of services. 11. Daily computer use of Microsoft office products to include Excel, Word, Outlook & Microsoft Teams. 12. Perform appointment scheduling, tracking, pre- and post- appointments contacts as required. 13. Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians fellows, residents. 14. Other duties as assigned.

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com Job Description This position is contigent on contract award. This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below: International SOS Government Medical Services, Inc. is looking for an individual to provide administrative and clerical support to ensure efficient operations of healthcare services, including patient scheduling, records management, and communication with medical staff. They play a crucial role in facilitating smooth patient care and enhancing the overall effectiveness of the medical facility. Key Responsibilities: Responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures, and VHA Directive 1232, Consult Management. Represent the VA in a positive, proactive demeanor. Work with Lead Scheduler to achieve all patient communications are completed on time and appropriately. Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply timely. Communicate with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes. Notify their contracting supervisor when automated systems are not performing as needed. Validate and update patient demographic information. Ensure that all necessary health and administrative information are processed to be integrated into Computerized Patient Record System (CPRS) and the Veterans Health Information Systems and Technology Architecture (VistA). Properly process community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) systems and other systems as needed. Screen phone calls in a courteous and timely manner. Respond to telephone inquiries regarding delivery of services. Utilize Microsoft office products to include Excel, Word, Outlook & Microsoft Teams. Perform appointment scheduling, tracking, pre- and post- appointments contacts as required. Performs quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents. Consistently responds to internal and external customer requests for assistance in a courteous, professional, cooperative, and helpful manner. Answers the phone within 5 rings and follows appropriate telephone etiquette. Listen attentively to questions and confirm understanding by restating to the caller. Collect adequate information before transferring a call to nurse, provider, or social worker. Have general knowledge of use and check in of all patients via VetLink. Actively listen to feedback, patient concerns and self-resolve patient complaints or co-worker concerns in a tactful, professional manner. Understand the role and responsibilities of others in the team, participate in team huddles. Utilize professional, constructive, and open communication with supervisor and other employees. Demonstrate the ability to adjust to change and work under pressure in a professional pleasant manner. Manage and complete assigned work, provide input on work progress and impediments, work collaboratively and maintains efficient workflow. Receive review, prepare, and ensure correct punctuation, spelling, grammar, format, styles and oversee the incoming and outgoing correspondence. Update patient demographics, to include phone number, address, next of kin, emergency contact and insurance capture. Have proficiency use of personal computer, Outlook, Teams, VISTA, CPRS, Lync, VetLink, and Consult Tracking Management (CTM). Retrieve and respond to voicemail within 48 business hours. Open and close clinics daily. Update no-shows within 24 hours of appointment. Monitor incoming and outgoing faxes and mail, in accordance with HIPPA standards. Provide support to patient aligned care team. Have general oversight of the VA Point of Service VetLink. Report malfunctions to Lead MSA or supervisor. Have knowledge of VA software such as CPRS, VISTA, CTM, VetLink, HSRM, PPMS, and other Computer software such as Microsoft Word, Excel, Outlook, and Microsoft Office Suite. Responsible for workflow, completion, and hand-offs of assigned work. Review and use data from reports used to collaborate with team members for patient appointments and communicate scheduling issues to their supervisor. Follow scheduling practices, ensure Veterans are scheduled within the VA guidelines. Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria that govern service and ensure that requirements are in place and are compliant as evidenced by both internal and external reviews. Demonstrate participation and knowledge in the facility's Compliance and Business Integrity Program to prevent violations of the law as well as maintaining high ethical standards. Have knowledge of safety and fire protection, Emergency Code Awareness such as Code Blue, Code Silver and SDS policies and procedures. Ensure all patients are identified with appropriate two patient identifiers, per policy. Maintain computer and IT security. Accept full responsibility for all transactions under their badge, access and verify codes. Use access security codes only in the performance of official duties. Protect electronic and printed files containing sensitive information. Protect information from unauthorized release, loss, alteration, or deletion, following applicable regulations and instructions in the computer access agreement. Complete all mandatory required training per VAMC policy. Be aware of all laws, regulations, policies, and procedures relating to Privacy, Confidentiality and HIPPA and complies with all standards. Maintain zero breaches of privacy or confidentiality. Complete all performance standards within VA guidelines. Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. Qualifications Basic Requirements/Certifications: Must be able to type at least 50 words a minute. Have basic medical terminology knowledge. Knowledge of Microsoft office products to include Excel, Word, Outlook & Microsoft Teams. Education Required: High School (HS) or General Equivalency Diploma (GED). Physical Requirements: Work is normally performed in a typical interior/office work environment. Work involves sitting and standing for prolonged periods of time. May require bending, stooping and lifting up to 15 lbs. Other Special Qualifications: Must be able to read, write, and speak English to effectively communicate. US Citizen or Permanent Resident Card is required. Pass/possess VA Public Trust Clearance. Additional information required for final submission: Resume Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data. Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws. International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

Assist Maintenance Supervisor in the operation of the Maintenance Department work order management system. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Generate preventative maintenance work orders, maintain equipment history files, and print reports as required. Update and maintain equipment files in form of blueprints, schematic diagrams, and technical manuals. Communicate by telephone, email and in person to maintain effective working relationship with company personnel and technical assistance representatives. Plan and Schedule Maintenance: Develop and manage maintenance schedules for equipment and facilities, ensuring timely completion of tasks and alignment with production requirements. Coordinate activities: Prioritize work orders and support maintenance teams to ensure efficient task execution. Resource Management: Ensure that maintenance technicians have the necessary tools and parts to complete their tasks. Communication: Maintain open lines of communication with staff, management, and external contractors regarding scheduling changes and maintenance updates. Performance Monitoring: Analyze maintenance performance metrics utilizing current computer maintenance management software (CMMS) to identify areas for improvement and implement strategies to enhance productivity. SAFETY POLICIES AND PRACTICES The employee performing this job must be knowledgeable of and follow the company's safety policies and procedures. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A.A.) from a two-year college or technical school; or three years related experience in the areas of plant equipment and repair. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to work with mathematical concepts such as statistics. COMPUTER APPLICATION SKILLS Microsoft Office and experience with an ERP system preferred. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee Ability to work under extreme pressure and handle highly confrontational situations Frequently required to sit and use hands and fingers to operate a computer keyboard, mouse, and telephone. Occasionally required to stoop, crouch, stand; walk; and reach with hands and arms to inspect repaired or damaged equipment Talk or hear on the phone to receive and convey information to and from production personnel, vendors and management. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee Occasionally exposed to fumes and/or airborne particles of copper or zinc dust, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Clerk is also responsible for scheduling patient appointments and provides daily appointment reminder calls. Schedule: 0.9FTE (36 hours) Sun, Mon, &Tues 6am-6pm or 6pm-6am Compensation: $20.00/hr +DOE Robust Benefits Package Shift Differentials ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information. Schedules appointments timely and makes appointment call back reminders according to policy. Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments. Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers. Documents admission, discharge and patient status change information using the electronic computer system. Scans Insurance and Medical Record Information into the Electronic Medical Record. The flexibility to work in multiple areas throughout the facility. QUALIFICATIONS (Required): High school diploma or equivalent. Computer skills. Knowledge of Microsoft office products. Excellent communication and customer service skills. Must be able to treat all information as confidential. ADDITIONAL DESIRABLE QUALIFICATIONS: One-year customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine work day Well-groomed, tactful, professional, patient, pleasant and customer focused.

You. You bring your body, mind, heart and spirit to your work as a Patient Access Associate - Registration Specialist. Your compassion is tangible: whether your patient is 18 or 85, they feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support. You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters . You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. Holy Rosary Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 25-bed acute care hospital, residential living community and clinic provide eastern Montana with comprehensive services in one beautiful location. We are fully dedicated to providing care aligned with community needs, and are proud to treat the poor, the vulnerable, our community and each other. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day As a Patient Access Associate - Registration Specialist, you need to know how to: As a Patient Registration Clerk you know that every day is different, which is why you need to know how to: Register patients. Confirm, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enters data into registration system immediately upon system availability. Obtain and explains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screes for and processes non-covered services and waiver of liability (ABN) through automated screening at time of service. Inform self-pay patients of liability due, prepayment requirements and coordinates screening of alternate funding sources if applicable. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations. Collect patient payments and provides accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms. Document patient account notes for all interactions/transactions. Maintain departmental and/or individual work queues and reports as required. Explain/answer patient billing inquiries and interprets statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system. Your experience We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent Minimum of 1 year previous experience in the hospitality or service industry is preferred Strong organizational skills and attention to detail Your next move Now that you know more about being a Patient Access Associate - Registration Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Part-time/Miles City) MILES CITY CLINIC - 120.6755 (BILLINGS CLINIC MILES CITY) req11158 Shift: Day Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs throughout Billings Clinic. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, ordering laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. May float to other areas within the clinic to include nursing units, rehabilitations services, etc. to assist with patient flow. Essential Job Functions REGISTRATION & SCHEDULING * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Also collect deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordination of communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purposes. * Performs patient check out/procedure scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat, coffee bar is stocked and ready during business hours and monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Responsible for pre-review of charge tickets for completeness including passport provider information, referring information, performing provider information, diagnosis and CPT codes. Coordinates with nursing and provider staff to resolve missing or incomplete information for charge entry and coding processes. Performs charge entry primarily at month-end to ensure timely capture of revenue. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. CALL CENTER RESPONSIBILITIES * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined question format. Articulates pages in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding Billings Clinic services and program offerings and physician specialty information. HEALTH INFORMATION MANAGEMENT (HIM) RESPONSIBILITIES * Perform duties of HIM Specialist I to include but not limited to phones, filing, scanning, chart pulls and chart files, and mail. * a) Answer telephone and is responsible for responding to a variety of requests to include but not limited to: accurately fill requests; requests for patient charts; and other information as may be needed. Responds to requests for patient charts in a timely manner by pulling and sending the chart to the appropriate requestor. * b) Performs chart pulls for next day appointments. Review each morning to ensure any appointments that have been added on are accounted for. Distribute files to the appropriate nursing areas for the day's appointments. * c) Retrieves patient charts at end of day. * d) Greets and assists customers arriving in the department with requests for protected health information. Obtains needed authorizations. Copies medical record after authorization has been reviewed for validity. Also assists physician customers by providing medical records for chart completion or other needs. Provide requestors with information regarding the status of their request for patient information. * d) Scans documents into the Cerner information system for services performed outside the clinic (e.g., non-Billings Clinic hospitals, laboratory, radiology, physician notes, etc.) in order to provide a complete medical record to meet patient care needs. GENERAL DUTIES * Provides basic back up support and assistance for the Technical Assistant and/or Manager. May perform a variety of clerical and administrative support tasks to include but not limited to: copying, filing, assisting with set up for lunches, meeting agendas, minutes, etc. * Utilizes performance improvement principles to assess and improve quality. * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High School diploma or GED equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred Experience * Customer service experience Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Billings, MT, with a Monday-Friday schedule from Monday-Friday; 8:00am-4:30pm or 8:00am-5:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

Manages front office operations and patient registration at the Miyo Center, ensuring efficient service delivery, accurate records, and a welcoming environment for patients, youth, and families. Oversee patient registration, scheduling, and front desk operations. Maintain accurate records and ensure confidentiality. Coordinate communication between staff, departments, and programs. Support administrative needs for youth and wellness services. Supervise front office workflow and customer service. MINIMUM QUALIFICATIONS High school diploma or GED. Experience in office administration, reception, or patient registration. Strong communication and organizational skills. Disclaimer This employment announcement does not contain a comprehensive description of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with necessity. Applicants with credentials that do not meet the minimum qualification for this position will not be considered. Rocky Boy Health Center Human Resources disclaims responsibility for ensuring the completion of application packages, considering only those applications received in proper and completed form before the 4:00 PM closing date for the advertised position. This employment announcement is subject to change depending on budget availability and organizational priorities. Employment offers are contingent upon the satisfactory completion of a background check and pre-employment drug test, with successful applicants being subject to a 60-day probationary period. Notice to Recruiting Agencies and Third-Party Vendors Rocky Boy Health Center does not accept unsolicited resumes, proposals, or candidate submissions from recruiting agencies or third-party vendors. We are not seeking new recruiting or placement services for any positions at this time. Any unsolicited submissions will be considered property of Rocky Boy Health Center, and we will not be responsible for any associated fees. Powered by JazzHR mB37PJmeqN

Job DescriptionSalary: $15.32-$21.45 DOE Cabinet Peaks Medical Center is seeking a team-oriented Prior Authorization Specialist to work in the Business Office! Reporting to the Director of Revenue Cycle, this position is responsible for obtaining prior authorizations and pre-certifications for procedures and medications, coordinating the scheduling and re-scheduling with outpatient departments and patients. Major Job Duties & Responsibilities Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements. Request, track and obtain prior authorization from insurance carriers within time allotted for medical and services. Contacts patients to gather demographic and insurance information as needed, and updates patient information within the EMR as necessary. Demonstrate and apply knowledge of medical terminology, high proficiency of general medical procedures including HIPAA regulations. Works closely with other departments to gather the clinical information required by the payer to authorize services. Maintains accurate records of authorizations within the EMR. Identifies patients who will need to receive Medicare Advance Beneficiary Notices of Noncoverage (ABNs) as well as other Commercial notices similar to the ABN. Works with business office staff to support appeal efforts for authorization-related denials. Complies with HIPAA regulations, as well as the organization's policies and procedures regarding patient privacy and confidentiality. Maintains professional ton at all times when communicating with patients, payer representatives and fellow coworkers. Performs other clerical duties assigned by Administration or Supervisor. Adheres to the PROMISE standards and follows the AIDET practice. Skills, Knowledge, & Abilities Strong communications skills both verbal and written. Professional Customer Services skills and pleasant and courteous demeanor. Knowledge of insurances. Ability to follow directions. Ability to follow Federal/ State and hospital policy and guidelines. Requires good judgement, tact, diplomacy, and ability to problem solve. Requires effective customer relation skills both internal and external. Strong organizational skills, including the ability to write and interpret notes. Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines. Schedule As per the needs of the department. Educational Requirements High School Diploma or equivalent education. Experience Previous experience in medical setting preferred. Benefits Package Available. Full Time benefits package includes medical, dental, vision, long-term disability (LTD), and life & accidental death and dismemberment (AD&D) insurance for you and your eligible family members, plus a 403(b) retirement plan with employer match. Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Billings, MT.Shift: Thursday - Saturday, 7:30am - 8:00pm Why Touchstone? We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission-dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Duties & Responsibilities: Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Requirements: 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Verification preferred Ability to Handle Heavy Patient Volume Strong Customer Service and Computer Skills Ability to Multi-Task About Us: Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment. The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. #TMIAPSR

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures. Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Excel Physical Therapy is a premier, therapist-owned outpatient orthopedic and sports clinic with locations in Bozeman and Manhattan, Montana. Since 2001, our practice has been grounded in the values of specialization, collaboration, customer service, and excellence in patient care. Our team is composed of the most qualified and motivated physical therapists and support staff, creating a workplace focused on growth, teamwork, and exceptional care. We are proud to have been named “Best Physical Therapy” in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards three years running. Bozeman is consistently ranked as one of the top small cities to live in-thanks to its balance of vibrant community life and unmatched access to outdoor recreation in every season. Learn more about our practice at excelptmt.com. Job Description Excel Physical Therapy is seeking a warm, organized, and service-minded Front Office Coordinator to join our Bozeman team. As the first point of contact for patients, visitors, and callers, you'll set the tone for an exceptional clinic experience. This role is perfect for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in accuracy, communication, and teamwork. Your ability to multitask and keep daily operations running smoothly will play a key part in our clinic's success and reputation. Job Duties: Job Duties Warmly greet patients and deliver outstanding customer service Coordinate patient care from initial evaluation through discharge Answer and direct phone calls Manage electronic scheduling with accuracy and efficiency Perform data entry and maintain clean, organized records Verify insurance benefits and obtain required information Maintain patient charts and EMRs in compliance with clinic standards Collect, post, and deposit patient payments Assist with faxing, filing, and other administrative tasks as assigned Qualifications High school diploma or equivalent Strong customer service orientation Ability to work well independently and as part of a team Professional, polished appearance and demeanor Excellent verbal and written communication skills Strong attention to detail and ability to multitask in a busy environment Additional Information All your information will be kept confidential according to EEO guidelines. Benefits Package includes: Competitive hourly wage Bonus Rewards Program Medical, Dental, Vision, and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Generous PTO package 6 Paid Holidays 401(k) matching Employee Assistance Program Employee discount plans Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog) The anticipated base salary for this position is $20.00 an hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Description: JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements: QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products

Full-time Description JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products

Full-time Description Summit Oral Surgery is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. Website: Summit Oral Surgery Why Join Us? Relaxed, supportive team atmosphere Responsibilites: Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor's time and maximizing patient convenience. Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow. Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for. Register new patients and update existing patient demographics, collecting detailed personal and financial information. Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff. Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible. Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times. Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors. Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication. Oversee the timely processing of mail and any other administrative tasks that support the office's day-to-day operations. Requirements Qualifications: High School Graduate or GED required. 1-3 years of experience in a dental office or medical office setting preferred Experience with practice management software and scheduling systems is preferred. Exceptional communication and interpersonal skills with a strong focus on customer service. Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Join our team and be part of a practice dedicated to excellence in SPECIALTY care. If you're ready to take your career to the next level, apply today! Salary Description 20-25

Job Title: Front Office Coordinator In office: 5 days a week, 7:30-4:00pm MT, 30 min lunch : Greater Good Health is a community of healthcare providers, operators, and builders whose mission is to address health disparities and reimagine senior healthcare. To do this, we partner with payers to bring value-based primary care to underserved communities and work alongside risk-bearing organizations to develop innovative, value-based clinical programs - all designed exclusively for older adults and their unique healthcare needs. Grounded in our mission and core values, we are building a better, simpler healthcare experience for the patients we serve and the providers who care for them. While providing more access to care, we understand that Nurse Practitioners need optimal work-life alignment to provide the best care for the greater good. GGH's goal is to support the modern-day healthcare professional to live fully in both their professional and personal lives. If this vision resonates with you, we hope you consider bringing your passion, your energy, your curiosity to Greater Good Health. What will you do as Front Office Coordinator? The Front Office Coordinator is an integral part of the primary care clinic team, serving as the face of Greater Good Health to delight patients as they walk through the door. Reporting directly to the Clinic Administrator, this role is responsible for delivering an excellent clinic experience by listening, engaging, and assisting each patient and guest every day from registration to departure. In addition to community outreach, you will host and coordinate events (in-the clinic) to engage potential patient and increase awareness of GGH's services. With a positive demeanor, the Front Office Coordinator provides exceptional customer service to patients throughout their visit with Greater Good Health to deliver a first-class experience. Culture & Community Welcomes all and cares empathetically for patients and team members. Acts as a central point of contact welcoming patients and prospects and ensuring they have an optimal experience from the moment they walk in the door. Listen and observe the needs of each patient to ensure they are supported throughout their visit - your main goal is to provide an excellent patient experience to retain and acquire new patients Day-to-Day Responsibilities Greets and welcomes all patients and related individuals to appropriate locations while maintaining excellent customer service Triages walk-in patients and emergencies as per established policies and procedures. Coordinates front office responsibilities by assisting patients with check-in or check-out. Supports patient registration per protocols and updates patient information within the electronic health record; protects patient's rights by maintaining confidentiality of personal and financial information. Reviews and verifies patient coverage of insurance or other agencies and identifies the patient's responsibility. Collects co-pays/deductibles prior to patient being seen per protocol. Informs patients of any outstanding balancing and collects balance, and issues receipt or statement per established protocol. Educates patients on available clinic services and assists patients with patient portal enrollment or other online tools. Connects new patients to the Patient Liaison as a patient resource. Supports the review of schedule templates to ensure patients are scheduled correctly for the day/week. Reviews the patient schedule to ensure patients are in the correct status and are up to date. Schedules or reschedules patient appointments for existing patients. Conducts pre-visit reminder calls and follows-up with patients for “no-show” appointments for established patients. Performs outbound administrative follow-up calls as needed. Triages incoming calls and routes them to the appropriate team member. Opens and closes the office as needed. Basic housekeeping to ensure all check-in, vestibule, coat room, and other communal spaces are clean, stocked and maintained. Complete administrative duties varying from making copies, scanning, and uploading documents, collecting billing information, mail management - sorting or collecting postal mail, directing vendor deliveries and shipments around the clinic, and managing faxes. Promotes and supports a premier teammate experience Participate in team meetings and clinic huddles to review patient/provider schedules and plan for the day/week ahead. Communicates and escalates any issues to the clinic administrator. Attends in-clinic and community events to help with registration. Cross-functional collaboration with all team members to complete ad-hoc projects. Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores. Demonstrates or Provides effective communication with the team throughout the team. Act as the primary host for all community room events in- & out- of the clinic. Responsibilities may include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed. What will make you successful at Greater Good Health? Abilities and values Drive Impact. Strong focus and commitment to building relationships, supporting people, and creating value for patients. Influence. Strong communication and collaboration with patients, care teams, and clinic management. Conviction. We work hard and we're having a blast doing it. We know the work we're doing is changing healthcare dramatically for the better, and we know we're the team that can make it happen. Community. You make Greater Good Health the best place to work for others around you. You live our core values. Experience and Qualifications High School Diploma or GED equivalent 3+ years of office administration experience Healthcare experience is preferred, but not required Customer service experience (Preferred) Healthcare organization experience is a plus Experience with Electronic Health Record (EHR) (preferred) Valid Montana driver's license (preferred) Physical Demands 4-5 hours a day, sitting at a desk in the clinic and using a keyboard 3-4 hours a day, standing and walking in order to help patients with the door, orient or help patients navigate the clinic As needed, collecting the mail which may include lifting light packages of under 15 pounds. As needed, light re-arrangement of furniture in patient areas and watering plants. On an exception basis, occasionally for events, light set up duties, such as hanging banners and placing flyers and other collateral in centralized locations. Ability to coordinate events and manage logistics, from setup to breakdown. Comfortable with physical labor, including the ability to lift up to 50 pounds Perks and Benefits: Competitive Compensation Package: We offer a competitive compensation package Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more! Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!

Excel Physical Therapy is a premier, therapist-owned outpatient orthopedic and sports clinic with locations in Bozeman and Manhattan, Montana. Since 2001, our practice has been grounded in the values of specialization, collaboration, customer service, and excellence in patient care. Our team is composed of the most qualified and motivated physical therapists and support staff, creating a workplace focused on growth, teamwork, and exceptional care. We are proud to have been named “Best Physical Therapy” in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards three years running. Bozeman is consistently ranked as one of the top small cities to live in-thanks to its balance of vibrant community life and unmatched access to outdoor recreation in every season. Learn more about our practice at excelptmt.com . Job Description Excel Physical Therapy is seeking a warm, organized, and service-minded Front Office Coordinator to join our Bozeman team. As the first point of contact for patients, visitors, and callers, you'll set the tone for an exceptional clinic experience. This role is perfect for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in accuracy, communication, and teamwork. Your ability to multitask and keep daily operations running smoothly will play a key part in our clinic's success and reputation. Job Duties: Job Duties Warmly greet patients and deliver outstanding customer service Coordinate patient care from initial evaluation through discharge Answer and direct phone calls Manage electronic scheduling with accuracy and efficiency Perform data entry and maintain clean, organized records Verify insurance benefits and obtain required information Maintain patient charts and EMRs in compliance with clinic standards Collect, post, and deposit patient payments Assist with faxing, filing, and other administrative tasks as assigned Qualifications High school diploma or equivalent Strong customer service orientation Ability to work well independently and as part of a team Professional, polished appearance and demeanor Excellent verbal and written communication skills Strong attention to detail and ability to multitask in a busy environment Additional Information All your information will be kept confidential according to EEO guidelines. Benefits Package includes: Competitive hourly wage Bonus Rewards Program Medical, Dental, Vision, and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Generous PTO package 6 Paid Holidays 401(k) matching Employee Assistance Program Employee discount plans Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog) The anticipated base salary for this position is $20.00 an hour . Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.