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Scheduler jobs in Murfreesboro, TN

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  • Lead Patient Services Representative

    Radiology Partners 4.3company rating

    Scheduler job in Murfreesboro, TN

    Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we're here to Transform Radiology. What We Offer: Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Here's why you should join the RP / Premier Radiology team: * Community presence: 20+ clinics across Nashville * Flexible work environment, work/home life balance * Competitive compensation and benefits * Leading the pack in the development of AI tools and technology resources * Opportunities for professional development Premier Radiology is seeking a talented, patient-focused individual to join or growing team as a Lead Patient Services Representative. The Lead Patient Service Representative will oversee the daily operations of the front desk division. This person will assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system. Desired Professional Skills And Experience * Minimum of two years of work experience, preferably within a medical office setting * Solid understanding of Medical Terminology * Knowledge of clinical policies including safety, privacy, and HIPAA regulations * Positive attitude and patient-focused mindset Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
    $28k-33k yearly est. 13d ago
  • Test and Surgery Scheduling Specialist

    Columbia 4.6company rating

    Scheduler job in Columbia, TN

    Full-time Description This position is a full-time, permanent non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN. Responsibilities Coordinate and schedule tests and procedures, follow-up appointments as designated by physicians Interact with patients' physicians and other staff both with the Clinic and at outside facilities providing accurate timely and responsive information Ensure efficient telephone communication Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system Notifies the physician regarding patient cancelation or reschedules Requirements Understanding of CPT and ICD-10 coding Knowledge of administrative and clerical procedures experience with an EHR or NextGen is a plus Strong organizational and interpersonal skills Understanding medical terminology Benefits Competitive pay Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing Paid Time Off (which increases with years of service) Paid Holidays TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.
    $26k-30k yearly est. 12d ago
  • Scheduler

    Iris Medical Group 4.5company rating

    Scheduler job in Brentwood, TN

    IRIS Medical Group - Scheduling Coordinator Iris Medical Group (IMG) is a physician owned medical company providing in-home healthcare services. We deliver affordable, efficient, and compassionate care to patients in the comfort of their own home. We truly believe that our talented employees make all the difference in our success. If you think the open position is right for you, we encourage you to apply! We are growing and need the right team to support wonderful patient experience...amazing customer service is our motivator! POSITION SUMMARY- In Office The ideal Iris Medical Group Office Assistant will provide patients with administrative support depending on their scheduling needs. This role will be located in Brentwood, TN. Candidates with hospital intake and out patient scheduling experience would be amazing at this role! ESSENTIAL FUNCTIONS Perform diversified and confidential administrative duties for leadership, office staff, and contracted employees as assigned. Calendar Planning: Assists with scheduling patients. Make calendaring decisions based on priority and business needs using sound judgment. Advise of last-minute scheduling changes and communicate via e-mail, telephone and/or text message, when appropriate. Coordinate marketing initiatives and community outreach with external partners. Responsibilities Manage patient intake and scheduling, utilizing Athenahealth and other EHR systems. Maintain accurate medical records and ensure compliance with HIPAA regulations. Handle multi-line phone systems to address inquiries and coordinate appointments. Collaborate with healthcare providers to optimize patient flow and scheduling efficiency. Utilize Scheduling Software tools to document and communicate patient information effectively. QUALIFICATIONS/COMPETENCIES Must know Athena EHR* 2 years minimum use of Athena Candidate should be a self starter and have a minimum of 1-2+ years of experience in an medical office setting or Hospital setting. Collaborative team player. Ability to represent the company using excellent verbal and written communication skills. Expert skills with critical Microsoft tools, including, Word, Excel, PowerPoint, Outlook and its calendar functions Professional demeanor with excellent verbal and written communication skills High degree of integrity and accountability to deliver strong, high-quality outcomes and deliverables. Ability to work independently and maintain confidential information in a highly professional manner. Ability to have a high-level of accuracy and detail-oriented. Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset required. Proactively anticipates the needs of the team - always thinking ahead. Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Dependent health insurance coverage Employee discount Free flu shots Free health screenings Free parking Health insurance On-the-job training Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training Vision insurance Medical Specialty: Primary Care Schedule: 8 hour shift Monday to Friday No weekends People with a criminal record are encouraged to apply Work Location: In person
    $20-25 hourly 31d ago
  • Patient Coordinator

    Associates In Pediatric Therapy LLC 3.3company rating

    Scheduler job in Murfreesboro, TN

    Job DescriptionDescription: Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Associates in Pediatric Therapy offers: Health, Dental, and Vision Insurance 100% Company Provided Life Insurance Disability Insurance Paid Time Off 401(K) Match Opportunities for Advancement Yearly company retreats and events And so much more! What You'll Do: Greet patients and families, collect applicable payments, tidy waiting area as needed Maintain smooth patient flow Ensure all patient documents are transferred to patients' electronic chart Schedule new and existing patient therapy appointments Verify benefits, document in EMR system, report findings to parent/guardian and therapist Ensure new authorizations are submitted timely and accurately Process incoming and outgoing mail Accurately maintain petty cash fund Maintain adequate supplies for the facility Requirements: What we are looking for: Prior medical office experience - including scheduling patients and insurance verification Experience with a EMR system Ability to work until 6 pm as needed Excellent time management and multi-tasking skills See why we are proud to work at APT: Watch the Video: **************************** More info available at: ********************************* Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
    $27k-32k yearly est. 11d ago
  • Floating Recruiter/Scheduling Coordinator

    Charis Hearts Inc.

    Scheduler job in Murfreesboro, TN

    Description: About Charis Hearts, Inc. Charis Hearts Inc. is a rapidly growing, non-medical in-home care provider serving communities across Tennessee. We are committed to delivering compassionate, high-quality care while supporting our caregivers and staff with strong systems, training, and leadership. As we continue to expand, we are seeking a Floating Recruiter / Scheduling Coordinator to support multiple regions and ensure operational continuity. ________________________________________ Position Summary The Floating Recruiter / Scheduling Coordinator is responsible for providing recruiting, onboarding, scheduling, and operational support across multiple Charis Hearts regions. This role serves as a flexible coverage position to support staffing needs, maintain continuity of care, and ensure compliance with TennCare CHOICES and Managed Care Organization (MCO) requirements. This position requires strong organizational skills, the ability to work independently, and a high level of professionalism when interacting with caregivers, clients, families, MCO representatives, and internal staff. ________________________________________ Essential Duties and Responsibilities Recruitment & Hiring Actively recruit caregivers through multiple sourcing methods. Conduct caregiver interviews and coordinate hiring decisions. Complete onboarding tasks including documentation, orientation coordination, and training requirements. Ensure all caregiver files are complete, accurate, and compliant prior to start of care. Provide recruiting coverage for assigned regions as staffing needs fluctuate. Scheduling & Staffing Build and maintain caregiver schedules in EVV system. Schedule client visits according to care plans, authorizations, and caregiver availability. Communicate schedule changes, call-outs, and coverage needs to caregivers and clients. Address urgent staffing gaps and assist with coverage resolution. Maintain continuity of care during staff shortages or high-volume periods. Compliance & EVV Ensure compliance with TennCare CHOICES, MCO, and company policies. Enter new referrals, client data, and documentation into EVV system. Maintain accurate staff and client records across internal and external platforms. Monitor EVV scheduling accuracy and assist with corrections as needed. Payroll & Timekeeping Support Review and verify caregiver time and attendance records. Assist with payroll preparation and submission per internal timelines. Identify and escalate discrepancies related to time, scheduling, or documentation. Administrative & Operational Support Perform general office duties including phone coverage, document processing, filing, and data entry. Maintain professional communication with caregivers, clients, families, MCO Care Coordinators, and internal departments. Follow all established policies, procedures, and confidentiality requirements. Provide floating operational coverage across regions as assigned. Requirements: Qualifications Education & Experience High school diploma or equivalent required. 1-3 years of experience in healthcare recruiting, scheduling, or coordination preferred. Experience in home care, personal care services, or healthcare operations strongly preferred. Knowledge & Skills Working knowledge of TennCare CHOICES and MCOs (BlueCare, Amerigroup, UnitedHealthcare) preferred. Strong organizational and time management skills. Excellent written and verbal communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in Microsoft Office (Word, Excel, Outlook). Ability to quickly learn and navigate EVV, scheduling, and HR systems. Self-motivated, adaptable, and team-oriented. Other Requirements Must pass a background check. Ability to work independently with minimal supervision. Willingness to travel between offices and regions as needed. ________________________________________ Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Occasional lifting of up to 15 pounds. Ability to work in an office environment with frequent phone and computer use. ________________________________________ Work Environment Fast-paced healthcare office environment. Regular interaction with caregivers, clients, families, and healthcare partners. Exposure to confidential and sensitive information requiring strict discretion. ________________________________________ Disclaimer This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice to meet the needs of the organization. #INDCH
    $29k-40k yearly est. 12d ago
  • Therapy Patient Services Specialist

    Tennessee Orthopaedic Alliance 4.1company rating

    Scheduler job in Murfreesboro, TN

    Full-time Description Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. There are a number of reasons why TOA is an employer of choice; here are a few of them: Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state! Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life. Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions. The Therapy Patient Services Specialist is the friendly and helpful face of TOA - generally, the first person who interacts with our patients and their families as they arrive to their therapy appointments. The Therapy Patient Services Specialist sets the tone for a great patient visit by professionally and compassionately attending to the patients as they arrive for their appointment at TOA. Demonstrate exceptional customer service and patient focus to make each encounter as positive as possible Work closely with clinical colleagues and administrative team mates to develop a cohesive, high performing team Verify patient demographic information upon arrival Update and change insurance information as appropriate Scan insurance cards and drivers licenses Enter referrals into the computer and link it to the appropriate case Collect co-payments, coinsurance's, deductibles, and balances Prep daily clinics for upcoming appointments and print related documents Create a record of the appointment, or an encounter and print Ensure that all documentation is entered accurately and swiftly Schedule follow-up appointments as necessary Requirements High school diploma or equivalent is required. At least one year medical office administration experience is preferred, with demonstrated success understanding some experience in an orthopaedic office a plus Knowledge of healthcare insurance Knowledge of administrative and clerical procedures, including experience with computer systems. Experience with an EHR or NextGen is a plus The ability to multi-task and maintain flexibility - including flexibility in work schedules to adjust to necessary clinic hours An energetic and enthusiastic pace at work, with the ability to swiftly and accurately manage the flow of patients through the clinic, without any diminishing focus on patient care Dependability, with a reliance on the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers
    $27k-34k yearly est. 50d ago
  • Medical Assistant Scheduler

    The Surgical Clinic 4.4company rating

    Scheduler job in Smyrna, TN

    The Surgical Clinic (TSC) is Middle Tennessee's premier multi-specialty surgical practice, dedicated to utilizing the latest medical technology while prioritizing patient care, convenience, and satisfaction. With over 40 surgeons, our patient-focused clinics are conveniently located, providing access to advanced surgical procedures close to home. Why Join Us? At The Surgical Clinic (TSC), we believe that our people are the heart of our success. As Middle Tennessee's premier multi-specialty surgical practice, we are committed to fostering a supportive, collaborative, and innovative workplace where every team member can thrive. Job Description: The Surgical Clinic (TSC) is a group of private practice surgeons representing many specialties of surgical practice to develop patient-focused, conveniently located places to give patients access to needed surgical procedures close to home. Since its founding in 1997, The Surgical Clinic has continued to attract talented surgeons, becoming one of Middle Tennessee's most respected practices. TSC specializes in bariatric surgery, breast surgery, general surgery, plastic surgery, podiatry, surgical oncology surgery, vascular & endovascular surgery, and veins. In addition, TSC has established several Vascular Procedure Centers, TSC prosthetics, and accredited ultrasound labs. POSITION SUMMARY The Medical Assistant Scheduler is a dynamic, cross-trained team member who provides support across multiple roles, including surgery scheduling, patient Services, and medical assisting responsibilities. This position ensures seamless clinic operations by adapting to various roles based on daily staffing needs and patient volume. The ideal candidate is highly organized, detail-oriented, and patient-focused, with strong communication and multitasking skills. ESSENTIAL FUNCTIONS: Coordinate and schedule surgeries, pre-operative testing, and post-operative appointments. Obtain prior authorizations and verify insurance coverage for surgical procedures. Serve as the liaison between patients, providers, surgery centers, and insurance companies. Ensure all surgical documentation is complete and submitted in a timely manner. Provide detailed pre-op instructions to patients and answer questions regarding procedures. Room patients and document medical history accurately in the EMR system. Assist providers with minor in-office procedures and examinations. Prepare exam rooms and ensure cleanliness and proper stocking of medical supplies. Administer medications or injections as directed by providers (if certified). Support providers with documentation and follow-up orders as needed. Greet patients in a courteous and professional manner. Check patients in and out, collect co-pays, verify insurance, and update patient records. Schedule follow-up appointments and manage provider calendars. Answer multi-line phones and route calls or messages appropriately. QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent required. Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting . Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred. One year of previous experience in a scheduling position in a healthcare setting is preferred. Strong knowledge of medical terminology and surgical procedures. Proficient in EMR systems (preferably eCW) and Microsoft Office. Ability to multitask and prioritize in a fast-paced environment. Excellent communication and interpersonal skills. PHYSICIAL REQUIREMENTS: Ability to sit, stand, and walk for extended periods. Frequent use of hands, reaching, and handling. Occasional lifting of up to 25 pounds.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist PRN

    American Family Care, Inc. 3.8company rating

    Scheduler job in Mount Juliet, TN

    Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (PRN / Part-time - 2 to 3 shifts per week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. We invest in your training so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Part-time with flexible shifts (some evenings/weekends) * Requirements: * High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus * Current CPR or Basic Life Support (BLS) certification is required for this role. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 1d ago
  • Patient Service Coordinator - Call Center

    Neuhaus Foot and Ankle

    Scheduler job in Smyrna, TN

    Job DescriptionDo you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Quickly and accurately handles incoming calls providing patients with a exceptional patient experience Ensures seamless scheduling for patients across multiple clinics and providers within our organization Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution Ability to route calls or messages to the appropriate staff/clinic Understands and complies with Provider Scheduling Templates Update patient information into EMR system Follows policies and procedures Qualifications are: Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred Experience working in a podiatric or orthopedic practice is a plus An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner Enjoys working in a team-based environment with active collaboration Must be an effective communicator with excellent grammar and interpersonal skills Strong written communication skills with success in providing notes, updates, and written communications via computer systems Experience working in an EMR is preferred, eClinical Works software is a plus Demonstrated experience as a motivated and dedicated team member with a stable work history We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Powered by JazzHR 7M2ED9i2qI
    $27k-37k yearly est. 30d ago
  • Patient Experience Coordinator I

    Sees Management 4.5company rating

    Scheduler job in Franklin, TN

    ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. KEY RESPONSIBILITIES: Patient Care Coordination Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.) Ensure smooth patient registration by performing all needed pre-registration tasks. Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely. Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic. Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations. Ensure 20/20 Patient Experience by: Anticipating patient's registration and billing needs, Anticipating patient's needs, such as water, snacks, etc. Providing consistent customer care Feedback Collection & Patient Advocacy Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary. Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity. Ensure smooth patient registration by demonstrating competent data entry accuracy. Collaboration & Administrative Support Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans. Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care. Other Responsibilities Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Strong attention to detail, ensuring accurate record-keeping and documentation. Participate in all required training and employee engagement activities. Proficient with Microsoft Office Suite or related software Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Analytical mind- capable of out-of-the-box thinking to solve problems. Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS:? Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.?? Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.? Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.? Aligning job responsibilities and projects with the company's goal and mission.? Pro-active measures in daily work that anticipates problems and develops solutions.? Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.? Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.? Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance.??? Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time. COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. BENEFITS & PERKS:? Generous PTO allowance Holiday Pay Health, Dental & Vision? Life Insurance Short-term disability Long-term disability 401k with discretionary match? Uniform Allowance (clinic only) Professional Development We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
    $28k-37k yearly est. 60d+ ago
  • PRN Patient Access Representative

    Cottonwood Springs

    Scheduler job in Carthage, TN

    Schedule: PRN shifts vary Your experience matters Highpoint Health - Riverview with Ascension Saint Thomas, is part of Lifepoint Health is a part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a PRN Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A PRN Patient Access Representative who excels in this role: Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate. Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up. Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility. Calls patient to make them aware of up-front payment responsibility. Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient. Ensures that all actions are thoroughly documented on all patient accounts. Assists self-pay patients with up-front financial payments. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. Checks supplies and stocks supplies as needed. Serves as back-up for other functional areas. What we're looking for An ideal candidate for this position will have critical thinking skills, exercise decisive judgment, and be able to work with minimal supervision. High school diploma or equivalent is required. Computer experience is required. Billing or collection experience is preferred. Knowledge of medical terminology is strongly preferred. Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator. More about Highpoint Health - Riverview with Ascension Saint Thomas, formerly Riverview Regional Medical Center, Carthage General Hospital, and Smith County Memorial Hospital, offers high quality healthcare to residents of Smith and surrounding counties. Dr. Frank T. Rutherford built Carthage General Hospital in 1966, and Smith County Memorial Hospital opened in 1952. Highpoint Health System acquired both hospitals in February 2004. More than 80 physicians and mid-level providers are on the medical staff. Highpoint Health - Riverview provides general medical and surgical care, 24-hour emergency services, skilled nursing, psychiatric services and geriatric care. EEOC Statement “Highpoint Health - Riverview with Ascension Saint Thomas, is part of Lifepoint Health is an Equal Opportunity Employer. Highpoint Health - Riverview with Ascension Saint Thomas, is part of Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $25k-32k yearly est. Auto-Apply 1d ago
  • Patient Services Specialist

    American Oncology Network

    Scheduler job in Franklin, TN

    Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs. #AONA
    $28k-34k yearly est. Auto-Apply 9d ago
  • Medical Receptionist

    Revida Recovery Centers

    Scheduler job in Tullahoma, TN

    Full-time Description Purpose: The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
    $24k-30k yearly est. 60d+ ago
  • Patient Services Specialist

    RHC Group Management LLC

    Scheduler job in Hendersonville, TN

    Job Description About Revere Medical: At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, and answering patients' questions. Scheduling patient appointments Collect co-payments from patients at check-in Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (Athena a plus) Unlock your Benefit Bundle! Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly. Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance. Need flexibility? Our Vacation Exchange Program has you covered. And that's just the beginning-much more awaits! Why Revere Medical: Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
    $28k-34k yearly est. 29d ago
  • Patient Services Specialist

    Revere Medical

    Scheduler job in Hendersonville, TN

    At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: * Provides exceptionally friendly customer service to every patient. * Manages the office phone system: answering calls, transferring calls, and answering patients' questions. * Scheduling patient appointments * Collect co-payments from patients at check-in * Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. * Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment. * Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. Requirements: * Strong customer service skills and communication expected. * High School Diploma or equivalent required. * One to three years as a medical secretary preferred. * Experience with EMR strongly preferred. (Athena a plus) Unlock your Benefit Bundle! Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly. Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance. Need flexibility? Our Vacation Exchange Program has you covered. And that's just the beginning-much more awaits! Why Revere Medical: Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
    $28k-34k yearly est. 1d ago
  • Dental Front Office Coordinator

    Star Dental Partners

    Scheduler job in Brentwood, TN

    Wesley Dentistry is now hiring a Dental Office Administrator in Brentwood, TN! We are seeking a Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals. Schedule: Monday - Thursday 7:00 am - 4:30 pm Some Fridays 7:00 am - 12:00 pm To learn more about this practice, visit: ******************************* Full-Time (FT) Employees are eligible for: Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid $25k Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional employment benefits include: Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program (EAP) for all employees and their household 401K Responsibilities Must take initiative and understand how to prioritize their duties Accounting for patients and making sure that relations are maintained Organizing and helping with sending claims and aging claims Answers incoming calls to include new patients and emergencies Appointment scheduling Patient and insurance payments Requesting records Patient follow ups Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals Qualifications High school diploma 2 or more years dental front office experience required Computer proficiency and ability to learn new programs Exemplary customer service and interpersonal skills Positive attitude and professional demeanor Outstanding verbal and written communication skills Strong multi-tasking and organizational skills Ability to collaborate with a team Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $21k-29k yearly est. Auto-Apply 10d ago
  • Medical Receptionist (Gallatin, TN)

    Mhctn

    Scheduler job in Gallatin, TN

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Medical Receptionist (Gallatin, TN) Schedule: Monday-Friday, 8:00 AM - 4:30 PM (onsite) JOB SUMMARY: This position is responsible for the coordination of scheduling appointments for consumers and Medical Operations. Assist with administrative support to Medical Operations staff. RESPONSIBILITIES: Maintain and coordinate scheduling of new and return appointments for consumers with physicians and nursing staff. Assure a system of communication of these appointments to appropriate staff. Schedule transportation for return appointments when necessary via assisting consumers in communicating with internal and external transportation companies. Answer phones promptly and courteously, retrieving messages when needed. Assume responsibility for the maintenance of professional calendars and schedules of Medical Operations. Prepare and distribute daily appointment schedules to physicians, nurses and appropriate staff. Ensure that consumers are checked. Leave no consumer waiting for an extended period of time without checking on them. Present and maintain friendly customer service attitude. Provide administrative support to Medical Operations staff as coordinated through the Clinic Administration Team to include faxing, filing and distributing the mail. Keep the lobby, kitchen area and desk area neat and clear of boxes and other clutter. Assist with insurance verification, scanning insurance cards, verifying coverage, and reporting any errors. Collect co-pays and makes change. Performs other duties as assigned. REQUIREMENTS: High school diploma or general education degree (GED) Previous health care administrative experience preferred Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Customer Service/Approachability Skills • Builds appropriate rapport with consumers and teammates • Maintains friendly customer service attitude • Is pleasant and gracious • Ability to listen well and with interest Communication • Able to communicate with diverse others • Notifies supervisor of concerns, issues or ideas Dependability • Schedules PTO in advance • Completes tasks necessary as assigned Time Management/Organization • Schedules appointments correctly and quickly • Maintains efficient front desk flow • Able to prioritize • Able to multi-task Team Oriented • Assists other AA's with front desk responsibilities as needed • Assists MHC clinic and other departments as needed • Flexible to changes BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $24k-30k yearly est. Auto-Apply 3d ago
  • Patient Service Coordinator - Call Center

    Neuhaus Foot and Ankle

    Scheduler job in Smyrna, TN

    Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Quickly and accurately handles incoming calls providing patients with a exceptional patient experience Ensures seamless scheduling for patients across multiple clinics and providers within our organization Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution Ability to route calls or messages to the appropriate staff/clinic Understands and complies with Provider Scheduling Templates Update patient information into EMR system Follows policies and procedures Qualifications are: Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred Experience working in a podiatric or orthopedic practice is a plus An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner Enjoys working in a team-based environment with active collaboration Must be an effective communicator with excellent grammar and interpersonal skills Strong written communication skills with success in providing notes, updates, and written communications via computer systems Experience working in an EMR is preferred, eClinical Works software is a plus Demonstrated experience as a motivated and dedicated team member with a stable work history We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Revida Recovery Centers LLC

    Scheduler job in Tullahoma, TN

    Description: Purpose: The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements: Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
    $24k-30k yearly est. 17d ago
  • Patient Services Specialist

    Revere Medical

    Scheduler job in Mount Juliet, TN

    At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: * Provides exceptionally friendly customer service to every patient. * Manages the office phone system: answering calls, transferring calls, answers patients' questions. * Scheduling patient appointments * Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. * Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. * Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: * Strong customer service skills and communication expected. * High School Diploma or equivalent required. * One to three years as a medical secretary preferred. * Experience with EMR strongly preferred. (eClinicalWorks a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
    $28k-34k yearly est. 5d ago

Learn more about scheduler jobs

How much does a scheduler earn in Murfreesboro, TN?

The average scheduler in Murfreesboro, TN earns between $19,000 and $56,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Murfreesboro, TN

$33,000

What are the biggest employers of Schedulers in Murfreesboro, TN?

The biggest employers of Schedulers in Murfreesboro, TN are:
  1. Proud Moments ABA
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