Scheduler jobs in New Hampshire - 227 jobs

Bristol Infrastructure Designs Services, LLC is hiring Construction Scheduler to help support the Navy Mission at the Portsmouth Navy Shipyard in Kittery, ME The scheduler will provide assistance and technical guidance to engineers/architects exercising construction oversight and design management of capital improvements projects. Scope of projects typically is of a complex nature ranging from comprehensive repairs to unique, multi-million-dollar state-of-the-art construction. It is typical for the Scheduler to have some level of engagement with inter-related construction projects associated with a high-visibility Program Initiatives. Project delivery methods include both design-bid/build or design build. Major Responsibilities and Required Knowledge or Skills Ability to manage multiple priorities and, when requested, independently develop and provide technical recommendations/ solutions regarding scheduling issues and time impacts on complex problems encountered during the administration of the construction contracts. Routinely communicate and coordinate with other technical and non-technical Navy personnel within the Facilities Engineering Command (FEC) and the various Field Offices. Reviewing scope of individual projects and propose reasonable construction durations to be included in the RFP or solicitation. Participate in Technical Evaluation Teams (TET) as necessary when selection factors involve the submission of a proposed contractor schedule. The Schedule Analyst shall review and provide recommendations to the TET Chair. Providing assistance to Field offices to determine if contractor is on schedule. Review of Baseline Schedules and monthly contractor updates to determine validity and conformance to contract requirements. Assist in validation of impacts to the approved construction schedule. The Scheduler must review the contractor's TIA proposal and help develop the Government's position regarding delays and/or liability. Provide analysis on how the contractor can recover, if at all, from current delays to meet the contract completion date. Develop, maintain, and provide scheduling training to each field office and respective personnel covering basic understanding of network analysis schedules, critical path method, time impact analysis, baseline, progress, and as- built schedule reviews, guide specifications requirements, and software usage. Provide guidance and training to Design staff in the proper editing and use of the scheduling guide specification for incorporation into contract date. Participate in the NAVFAC Sponsored Scheduling Working Group to address lessons learned, proposed software changes or upgrades, and training requirements. Support development of schedule software templates with NAVFAC required settings that can be used by contractors in creating baseline schedules. Provide input to revise/improve Unified Facilities Guide Specifications based upon Industry standards and needs of the field. Assist in the process of Integrated Change Control by reviewing change requests and providing input on change approval/denial to Project Managers and/or a Change Control Board (CCB) Document and manage change requests to project deliverables, project documents, and project management plans Performs cost-benefit analysis and other cost and schedule impact analysis in order to guide change request decisions Maintain change control logs identifying reason codes as well as cost and schedule impacts. Analyze logs regularly to proactively assist Project Managers and/or CCB to minimize and manage program change control. Minimum Education/Experience A minimum of 7 years of construction scheduling experience utilizing Primavera P6. Experience in preparing or analyzing Time-Impact-Analysis as it relates to time extension requests or claims. Ability to evaluate Contractor's baseline schedules and monthly updates. Experience performing integrated change control on large, complex projects. Registration as a Planning and Scheduling Professional (PSP) is desirable. Registration as a Certified Change Management Professional (CCMP) or similar certification is preferred. Physical Demands The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Mobility: Must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions. • Hearing: Must be able to hear audible safety alarms. • Visual Acuity: Must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading. • Lifting: Must be able to exert up to 20 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Benefits Excellent salary and benefit package to include: paid time off, paid holidays, comprehensive health insurance plan including medical, dental, and vision, life insurance, long term disability insurance; 401(k) plan with employer match.

SITECH Northeast, a sister company of Milton CAT, is seeking a highly organized and customer-focused Operations Scheduler to join our growing team. This role is critical to ensure the smooth coordination of service calls and installations across our territory, which includes ME, NH, VT, RI, MA, and Upstate NY. This position plays a key role in optimizing technician utilization, minimizing service delays, and enhancing customer satisfaction. If you're detail-oriented, thrive in a fast-paced environment, and enjoy balancing logistics with customer service, we want to hear from you. Location: This position is based on-site at our Londonderry, NH location. Hours: Monday - Friday 7:00am - 5:00pm with 1-Hour Lunch Pay Range: $26.50-$31.50 per hour depending on experience Benefits Include: Paid Time Off + 8 company-paid holidays Medical, Dental, and Vision insurance options for employee and family Disability & Life Insurance packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1+ year of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Manage the schedule board and assign technicians to service calls and installations. Balance labor across service and installation work based on territory needs. Monitor and resolve scheduling conflicts to maintain short lead times. Serve as the primary contact for technicians regarding scheduling and timing during working hours. Ensure all service calls and schedulable installs are booked promptly. Work closely with Sales Coordinators and customers to ensure accurate scheduling and service expectations. Provide cross-coverage for Process Coordinator role during vacations or peak workload periods. Communicate with customers to gather necessary details, including purchase order or COD information. Process credit card payments when applicable. Handle the majority of customer and internal calls related to scheduling. Monitor CSR closure readiness, with the expectation of closing CSR's within 10 days. Monitor technician productivity and CSR closure rates to meet service delivery goals. Qualifications High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem-solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast-paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT/SITECH or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT/SITECH is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT/SITECH is a Drug-Free workplace.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Bristol Infrastructure Designs Services, LLC is hiring Construction Scheduler to help support the Navy Mission at the Portsmouth Navy Shipyard in Kittery, ME The scheduler will provide assistance and technical guidance to engineers/architects exercising construction oversight and design management of capital improvements projects. Scope of projects typically is of a complex nature ranging from comprehensive repairs to unique, multi-million-dollar state-of-the-art construction. It is typical for the Scheduler to have some level of engagement with inter-related construction projects associated with a high-visibility Program Initiatives. Project delivery methods include both design-bid/build or design build. Major Responsibilities and Required Knowledge or Skills Ability to manage multiple priorities and, when requested, independently develop and provide technical recommendations/ solutions regarding scheduling issues and time impacts on complex problems encountered during the administration of the construction contracts. Routinely communicate and coordinate with other technical and non-technical Navy personnel within the Facilities Engineering Command (FEC) and the various Field Offices. Reviewing scope of individual projects and propose reasonable construction durations to be included in the RFP or solicitation. Participate in Technical Evaluation Teams (TET) as necessary when selection factors involve the submission of a proposed contractor schedule. The Schedule Analyst shall review and provide recommendations to the TET Chair. Providing assistance to Field offices to determine if contractor is on schedule. Review of Baseline Schedules and monthly contractor updates to determine validity and conformance to contract requirements. Assist in validation of impacts to the approved construction schedule. The Scheduler must review the contractor's TIA proposal and help develop the Government's position regarding delays and/or liability. Provide analysis on how the contractor can recover, if at all, from current delays to meet the contract completion date. Develop, maintain, and provide scheduling training to each field office and respective personnel covering basic understanding of network analysis schedules, critical path method, time impact analysis, baseline, progress, and as- built schedule reviews, guide specifications requirements, and software usage. Provide guidance and training to Design staff in the proper editing and use of the scheduling guide specification for incorporation into contract date. Participate in the NAVFAC Sponsored Scheduling Working Group to address lessons learned, proposed software changes or upgrades, and training requirements. Support development of schedule software templates with NAVFAC required settings that can be used by contractors in creating baseline schedules. Provide input to revise/improve Unified Facilities Guide Specifications based upon Industry standards and needs of the field. Assist in the process of Integrated Change Control by reviewing change requests and providing input on change approval/denial to Project Managers and/or a Change Control Board (CCB) Document and manage change requests to project deliverables, project documents, and project management plans Performs cost-benefit analysis and other cost and schedule impact analysis in order to guide change request decisions Maintain change control logs identifying reason codes as well as cost and schedule impacts. Analyze logs regularly to proactively assist Project Managers and/or CCB to minimize and manage program change control. Minimum Education/Experience A minimum of 7 years of construction scheduling experience utilizing Primavera P6. Experience in preparing or analyzing Time-Impact-Analysis as it relates to time extension requests or claims. Ability to evaluate Contractor's baseline schedules and monthly updates. Experience performing integrated change control on large, complex projects. Registration as a Planning and Scheduling Professional (PSP) is desirable. Registration as a Certified Change Management Professional (CCMP) or similar certification is preferred. Physical Demands The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Mobility: Must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions. • Hearing: Must be able to hear audible safety alarms. • Visual Acuity: Must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading. • Lifting: Must be able to exert up to 20 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Benefits Excellent salary and benefit package to include: paid time off, paid holidays, comprehensive health insurance plan including medical, dental, and vision, life insurance, long term disability insurance; 401(k) plan with employer match.

Schedules patients for pre and post procedure testing, including ancillaries, ambulatory appointments, and other required appointments determined by the providers. Use effective communication skills in patient interactions both in person and on the phone to include: ability to accurately include instructions to patients regarding preparations for testing/procedures and location of facility/doctor's office if not in the main clinic facility, communicate any special needs and requirements for the surgery or procedure to OR personnel, monitor and respond to all incoming phone calls, messages and emails from patients, providers, product vendors, colleagues and other customers. Work with billing/coding staff and provide any necessary documentation needed to obtain prior insurance authorizations and pre-certifications for lab testing, physician appointments and surgical procedures. Notifies Clinic Administration concerning changes in patient insurance or authorization status prior to date of surgery. Minimum of High School diploma, 3-5 years' experience in healthcare within surgical services scheduling preferred. * Area of Interest:Administrative/Clerical; * Pay Range:$18.28 - $28.33; * Work Status:Monday through Friday 8am-5pm, with 1 variable remote day a week; * Employment Type:Full-time 40 hours/week; * Job ID:16476 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Hello! Here at BA Sciences we have an amazing employee referral program. We encourage all of our employees to refer great workers, like themselves, to join our team! There are two ways to move forward with this process depending on if you are a BA employee or not. Please follow the instructions carefully: 1. If you are a current BA employee referring a friend: Please submit your friends name, where they are located, contact info, resume, salary expectations, any other helpful information. Please select your source type as "Employee Referral" At the bottom of the application, place your name in the text box, answering "Who referred you to this position?" (You can also send them a link to this Employee Referral" post, where they can apply themselves!) 2. If you are not a current BA employee, but are interested in working with us: Please submit your application as you normally would to this posting Please select your source type as "Employee Referral" At the bottom of the application, place your friend/colleague's name in the text box, answering "Who referred you to this position?" We look forward to speaking with you further about your interest in BA Sciences!

Under the supervision and direction of the departments' supervisors, this position competently performs all duties associated with accurate scheduling of procedures. Will function as a back up receptionist when needed. Responsible for providing customer service excellence and complying with hospital and department policies and procedures. Uses McKesson patient scheduling for proper recording of patient exams/procedures. Performs all duties associated with accurately scheduling procedures for DIS as outlined by department management. Works collaboratively with Receptionist. Works closely with all entities to ensure seamless and transparent patient care. Answer scheduling phones, schedules appointments, provides patient exam prep information and obtains all necessary information to schedule a given procedure. Communicates with stakeholders according to departments' needs and preferences. Coordinates scheduling for multiple procedures. Ensures complete and accurate information/documentation for scheduled exams, i.e. prior authorization information. Monitors and prioritizes daily scheduling queue and incoming faxed orders to ensure timely scheduling. Maintain current list of back office lines. Maintain current instructions for all procedures, all modalities. Coordinate with referring providers and ancillary services for invasive procedures, i.e. prostate, liver, thyroid biopsies, egd's, and barium swallow w/ speech pathologist. Coordinate additional services when needed - hoyer lift for nursing home patients, or additional time needed for exams Maintain accurate scheduling of late night and double day ultrasounds. Assist with obtaining corrected orders when issues of exam/diagnosis mismatch. Monitors appointment availability per modality and communicates with department leaders any evolving concerns as needed. Provides notification to all appropriate stakeholders of rescheduled or cancelled exams with short notice. Relays incoming messages in a timely manner to appropriate individuals as well as timely response to voicemail messages on scheduling line. Participates as an integral member of the DIS team. Responsible for patient safety, dignity and general well being while in the reception/waiting area. Responsible for the care and cleaning of equipment used within job. Adheres and complies with all departmental and hospital policies and procedures. Perform other duties as requested by the DIS management team. REPORTS TO: Manager/Clinical Supervisor of Diagnostic Imaging Services SUPERVISES: None INTERNAL AND EXTERNAL CONTACTS: Patients, families, providers and all other LRH employees. QUALIFICATIONS: Experience/Specialized Skills: Must have a working knowledge of medical terminology Must understand all facets of scheduling procedures Must be able to proficiently use a computer and related software Must have good organizational skills and prioritizing skills. Must be able to work alone and as part of a team. Must be able to follow directions and operate competently during stressful situations Must be able to produce quality work in a reasonable time frame Must have skills related to attention to detail Required Education/Course(s)/Training: High school diploma or equivalent. Preferred Certification/Registration: N/A. PHYSICAL DEMANDS: See Physical Demands analysis worksheet WORK ENVIRONMENT: Works inside a clean, well-lighted and ventilated area. Subject to exposure to disagreeable odors, noise and trauma situations. May be exposed to communicable diseases. Works under emergent/stressful situations and may be required to deal with concerned/ agitated patients and personnel.

Under the supervision of practice management, the Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. The Specialty Practice Scheduler must obtain diagnostic testing/procedure prior-authorization with payers and ensure all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. Also performs a variety of clerical and data management functions in support of referral coordination, phone management, and other duties supporting patient care, as required. Education High School degree or General Educational Development equivalency required. Must pass annual registration competency exam. Certification, Registration & Licensure None required. Experience Strong communication and interpersonal skills are required. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred. Familiarity with medical terminology preferred. Minimum of one year as a CHMG Patient Care Coordinator preferred. Demonstrated customer service experience preferred. Responsibilities 1. Greets patients in person and on the phone in a cordial, professional, and compassionate manner. 2. Facilitates patient care between specialty, primary, and ancillary services (e.g., lab, radiology). 3. Spends at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. 4. Obtains diagnostic testing/procedure prior-authorization with payers. 5. Ensures all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. 6. Completes appropriate diagnostic testing/procedure questionnaires. 7. Educates patient on diagnostic study/procedure preparation. 8. Aids communication and coordination among clinicians by ensuring the availability of notes and information regarding procedures, diagnostic testing, and appointments. 9. Communicates with outside offices, facilities and hospital departments to help facilitate care and services (CH and outside referrals). 10. Researches incomplete or incorrect orders. 11. Prioritizes work appropriately, attending to tasks while serving patients at the window. 12. May support other administrative functions in the practice as needed. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Environmental Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

This is a Full-Time Traveling Orthodontic Scheduling Coordinator. This role travels to the following locations: Manchester, Rochester, Concord, Derry, South Nashua, and Nashua. Salary range is $23-$26 an hour. The Scheduling Coordinator will work with the marketing and operations teams to successfully book new and existing patient appointments through outbound and inbound call management, email, chat and other communication channels. The Coordinator will take responsibility for working with the individual practices to develop best practices and maximize the results from new patient and patient reactivation marketing efforts. Responsibilities Schedule appointments for patients through both inbound and outbound calling. Answer phones, make calls, send emails, follow-up on requests, utilize online chat, and work with the individual practices to schedule new appointment requests. Be comfortable with individual doctor and practice scheduling protocols, insurances, general and specialty services, offers and pricing to create an exceptional patient experience and “first impression” with new patients. Work with practices to improve the booking rates for online appointment requests. When time permits, take on specific challenges like filling out hygiene schedules or recapturing missed appointments. Look for new ways to drive business results. Work with Director to set goals and track results for all call center activities. Help practices in situations where patient appointments need to be rescheduled due to doctor availability or facility crisis. Work with the marketing team to build a patient base for newly-built practices. Coordinate schedules with clinical and management staff at new location. Help with other reasonably related duties as assigned by Director. Qualifications Minimum two years of experience in telemarketing, customer service and/or related clinical environment. Dental experience strongly preferred. Working knowledge of medical or dental terminology and insurance. Experience with QDW or another Dental Practice Management software a plus. Proven ability to handle confidential and sensitive information. (HIPAA) Strong communication and phone skills. Good customer service skills Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Proven ability to handle a "call center" environment: work quickly and multi-task. Good judgment to handle calls appropriately and deal with challenging patients and doctors. High School or GED required. Associate's Degree or related healthcare certification preferred. We can recommend jobs specifically for you! Click here to get started.

We are dedicated to providing high-quality orthodontic care to patients of all ages and are committed to providing a comfortable and inviting atmosphere for every patient. Are you hard-working, like to multi-task, interested in growing and are genuinely kind-hearted? Are you looking for your forever work home where you can be proud of the results and care? Only apply if you want to connect with like-minded team members, receive amazing benefits and learn from the best doctors. No experience required. We will train! What Sets Us Apart At All Star Smiles Orthodontics, we are focused on delivering exceptional care to our patients. We are looking for a friendly, energetic professional, who is curious to learn and flexible to assist their team members. Previous dental knowledge is encouraged but not required. We will train the individual who is not afraid to learn. Our ideal applicant must be reliable, hard-working, motivated, have the ability to multi-task, work well in a team environment, and be committed to the core values of the office. A Scheduling Coordinator is responsible for being upbeat, solutions-oriented, have exceptional customer service skills, and possess great communication skills in person, on the phone, and for email/text response. We offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. Work-Life Balance: Enjoy a four-day workweek, 9-hour shift, no evenings or weekends! How You'll Make an Impact Manage the Schedule with Precision: Greet and check in patients, fill open appointment slots, handle scheduling challenges with professionalism, and ensure a productive daily flow. Deliver Outstanding Patient Service: Welcome new patients, answer calls with care, and follow up on missed or emergency appointments. Coordinate Daily Operations: Prepare morning meeting reports, facilitate staff huddles, and communicate with clinical and financial teams to ensure seamless patient care. Support Administrative Tasks: Process payments, send records, manage mail, maintain organized files, and keep the reception area clean and inviting. Maintain Scheduling Systems: Monitor appointment confirmations, update patient statuses, and manage recall and retention systems to keep patients engaged and on track. Handle Special Communications: Respond to inquiries from referral dentists, second-opinion callers, and new patient inquiries with professionalism and warmth. Keep the Office Stocked & Organized: Order supplies, maintain the coffee and drink bar, and ensure the front desk is fully equipped for daily operations. Be a Team Player: Participate in staff meetings, take notes, assist with miscellaneous tasks, and foster a culture of trust, respect, and cooperation across the team. The Teammate We're Looking For High school diploma or equivalent At least two years related experience preferred. Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with All Star Smiles! We thank all applicants, but only those selected for an interview will be contacted. #CAD

Job DescriptionDescription: Full-time (40 hrs/week), Medical Scheduler position available with regional medical oncology practice, NH Oncology-Hematology. We are looking for a caring and highly motivated front office scheduler for our Manchester location to perform front office reception work, including: checking-out patients, scheduling appointments, booking outside testing, and other medical office duties. At least one year of medical office experience is required along with working knowledge of computerized scheduling systems. Covid vaccination is required for this role. Requirements: EXPERIENCE/EDUCATION High school diploma or GED required. Minimum of one to two years of experience in a customer service environment required. At least one year of medical office experience is required. Working knowledge of hospital/medical practice management/registration and patient scheduling systems. Strong understanding of Microsoft Office product suite.

Join Our Team as a Central Scheduler at Cottage Hospital! Are you highly organized and ready to make a meaningful impact behind the scenes in patient care? Cottage Hospital is seeking a reliable and detail-oriented Central Scheduler to join our team. In this critical role, you'll help ensure smooth operations by coordinating staff schedules across several key hospital departments-including Med/Surg, ICU, ED, and our Ray of Hope geriatric psych unit. If you thrive in a fast-paced healthcare environment and enjoy being the person who keeps things running smoothly, we want to hear from you! Job Summary: The Central Scheduler is responsible for managing and coordinating nursing and Licensed Nursing Assistant (LNA) schedules across the Medical/Surgical Unit, Intensive Care Unit, Emergency Department, and the Ray of Hope Geriatric Psychiatric Unit. This role plays a key part in maintaining safe staffing levels, responding to call-outs, and working collaboratively with department directors to ensure smooth, uninterrupted patient care. Key Responsibilities: Coordinate staff schedules for multiple clinical units including Med/Surg, ICU, ED, and Ray of Hope. Ensure each shift is properly staffed according to the hospital's staffing matrix and guidelines. Input and maintain accurate scheduling records in UKG (or other scheduling platforms). Monitor performance management alerts for call-outs, tardiness, and attendance issues. Document all staffing call-outs and report as required. Work closely with department directors to resolve staffing shortages and coordinate coverage. Maintain an up-to-date list of required float staff and manage float rotation assignments.

Benefits: 401(k) matching Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Patient Service Benefits Coordinator needed for full-time position offering 90% employer paid health insurance, 4wks PTO + Holidays, 401K w/match, generous tuition reimbursement and more. This is a great opportunity for those looking to be part of a collaborative team environment, to do meaningful work in their community and be part of an organization that offers careers as well as excellent work/life balance. Position Overview: As a Patient Service Benefits Coordinator you'll work closely with the Medical Billing team, Clinical Staff and Patients to ensure they receive the care needed and maximize benefit reimbursement. Specific tasks will include processing insurance verifications and prior-authorizations, coordination of benefits with treatment plans, assisting patients with applications for benefits, working directly with commercial and government payers on insurance matters, and other administrative tasks in support of the department. Desired Qualifications: · Prior experience working with Benefits/Health Insurance · Strong administrative and customer service skills · Computer skills: MS Office Suite, Electronic Medical Records, Medical Billing and Insurance Portals a plus · Ability to work in-office M-F first shift Compensation: $17.00 - $22.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.

The Surgical Scheduling Coordinator is tasked with scheduling Mohs surgeries, updating the pathology log, contacting patients with benign and malignant results, addressing phone notes and patient inquiries, and providing pre- and post-operative education related to Mohs surgical procedures. This role requires promoting a friendly and efficient environment for patients, staff, and dermatologists. Additionally, the coordinator will check patients in and out, collect copayments, and manage visit balances. Responsibilities + Serve as the primary contact for surgical patients and, under the supervision of a physician, assess patient needs for advice or care. + Communicate with patients in a thorough, professional, and compassionate manner to educate them about their dermatological conditions. + Schedule patient appointments following standard procedures and appointment templates. + Document patient medical records, including medications and allergies, ensuring completeness and accuracy. + Complete surgical consent forms, lab orders, and patient forms promptly. + Maintain patient logs such as biopsy and laboratory test logs. + Assist patients with EHR patient portal registration. + Continually learn and explain new and existing dermatological conditions. + Perform all other job-related duties as assigned. Essential Skills + Familiarity with medical terminology + Typing proficiency + Excellent customer service skills + Experience with Electronic Medical Records (EMR) + Proficiency with NextGen and EMA + Basic medical knowledge + Patient care experience Additional Skills & Qualifications + 1-2 years of recent experience in a medical office in a similar capacity is preferred. + Previous dermatology scheduling experience is a plus. + Experience with NextGen, EMA, or Phreesia is a plus. + Ambulatory surgical scheduling experience is a plus. + Comfortable with inbound and outbound phone work, including calling patients with results. + Willingness to travel to other clinic locations as needed. + Proficiency with Microsoft Word, Excel, and PowerPoint. + Ability to work independently and as part of a team. + Strong organizational skills. + Professional conduct and confidentiality in all matters. Work Environment This role is situated in a specialty medical practice and requires being onsite five days a week, Monday through Friday, from 7:45 am to 5:00 pm. Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Feb 10, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Job Description ABOUT OUR CLIENT: MP's Client a 25-bed, non-profit community hospital designated as a Critical Access Hospital. The hospital endeavors to offer the best of two worlds - the warmth and friendliness of a small town and the technical expertise of modern medicine. Located in Wolfeboro, NH, they provide primary care, diagnostic testing and specialty services in the region. They provide medical services to the region's year-round population of 30,000 residents and approximately 120,000 seasonal residents and visitors who come from all over the world to enjoy the Eastern Lakes Region and the communities of: Alton, Brookfield, Effingham, Freedom, Madison, Moultonborough, New Durham, Ossipee, Sanbornville, Sandwich, Tamworth, Tuftonboro, Wolfeboro and surrounding towns. The hospital and professional medical staff have a reputation for excellence in primary care, inpatient and outpatient surgery, medical imaging and diagnostics, gynecology, orthopedics, pediatrics, physical therapy, cardiac and occupational rehabilitation and emergency services. At the Hospital, they are part of the community they serve. They know that they can only achieve the vision by working collaboratively with the community to provide the care the community needs in a coordinated, seamless way. WHAT YOU WILL DO: Under the immediate supervision of the Manager of Patient Access, is responsible for ensuring a positive patient experience while working at Huggins Hospital Provider Practices, or centralized services in support of the Practices. These two primary core functions with their associated responsibilities will be rotated as per a schedule designed to foster optimal cross coverage. Position Function and Duties: Scheduling & Appointment Integrity: Responsible for scheduling, interviewing and pre-registering all patients utilizing Huggins Hospital Provider Services. Answers all calls in in dedicated Provider Practice relating to scheduling an appointments. Possesses the knowledge necessary to properly introduce and share the bios of Providers at each Practice; the operational hours and geographic location of each practice; and assist the patient with their appointment needs in a way that upholds the access to Huggins that each patient deserves. Ensures the patients flow through the scheduling and registration systems as quickly and efficiently as possible. Schedules patient in Allscripts according to the patient's needs at time of call, aligning appointment selection type. Registration Integrity & Check in: Enters the appropriate demographic and insurance information into the Allscripts and Evident computer system to facilitate patient care and appropriate billing procedures. Complete MSP for all Medicare patients and will document all necessary components within the patient chart. Ensure that the Best Practice is reviewed regularly and processes are followed consistently as outlined. Office Duties: Maintains all office machinery, placing service calls when necessary. Maintains a clean/safe office environment. Keeps office neat, clean, organized and free of clutter. Other administrative duties as assigned. Floating and cross coverage across all Huggins Hospital Practices. Communication: Ensures excellent patient service at all times. Provides patient with all necessary information related to the scheduled appointment being mindful to ask if patient will require mobility or communication assistance. Accepts and returns patient calls using appropriate telephone etiquette. Ensure the patient's confidentiality is always maintained. Answer the telephone, file, pre-load, and perform chart preparation and record retrieval as needed. Provide the patient with appropriate educational materials related to the exam/appointment. Prepares the patient verbally for the recommended use of the Follow My Health Portal and Health Grid functionality. Utilizes the Allscripts EMR to appropriately document within the patient chart for provider correspondence related to the appointment and/or needs of the patient. Appropriately communicates with providers and office, any questions or concerns related to the patient's service. Answers telephone promptly and politely while identifying the department and person speaking. necessary and performing simple banking. Able to answer basic billing inquiries and directs patient to the appropriate staff to address problems and establish payment plans. Organizational Expectations: Attendance is an essential job function; an employee comes to work daily, on time, and completes scheduled shift HPIAA: facilitates maintaining patient confidentiality Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments. Safety: Practices workplace safety daily Employee Engagement: Actively participates in all hospital Service Excellence initiatives and trainings Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes Completes all required annual education on or before the due date Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers Ability to effectively manage considerable mental stress Ability to express or exchange ideas by means of the spoken word Ability to receive detailed information through oral communication WHAT YOU NEED: High School Diploma or Equivalent Prior experience in healthcare related institution and demonstrated computer skills preferred. Excellent interpersonal communication skills, and ability to be very detailed oriented. ADDITIONAL INFORMATION: Full-time, direct hire position with benefits! Great culture, non-profit health system Compensation: $18.25-$21/hour

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Full Time - Day Shift - Great Benefits Package! Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Does this position require Patient Care? No Qualifications Full Time - Day Shift - Great Benefits Package! Knowledge, Skills and Abilities - Knowledge of medical terminology and insurance verification procedures preferred. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent communication and interpersonal skills. - Strong attention to detail and problem-solving abilities. - Basic computer proficiency. Essential Functions: -Greet patients in a professional and friendly manner -Collect and verify patient demographic and insurance information, as well as enter information into systems -Schedule appointments and confirm patient information -Explain insurance and billing policies/procedures to patients -Process payments and provide receipts -Obtain pre-authorization for procedures as needed -Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Under the supervision of practice management and the team lead, the Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. The Specialty Practice Scheduler must obtains diagnostic testing/procedure prior-authorization with payers and ensure all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. Also performs a variety of clerical and data management functions in support of referral coordination, phone management, and other duties supporting patient care, as required. Education High School degree or General Educational Development equivalency required. Must pass annual registration competency exam. Certification, Registration & Licensure None required. Experience Strong communication and interpersonal skills are required. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred. Familiarity with medical terminology preferred. Minimum of one year as a CHMG Patient Care Coordinator preferred. Demonstrated customer service experience preferred. Responsibilities 1. Greets patients in person and on the phone in a cordial, professional, and compassionate manner. 2. Facilitates patient care between specialty, primary, and ancillary services (e.g., lab, radiology). 3. Spends at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. 4. Obtains diagnostic testing/procedure prior-authorization with payers. 5. Ensures all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. 6. Completes appropriate diagnostic testing/procedure questionnaires. 7. Educates patient on diagnostic study/procedure preparation. 8. Aids communication and coordination among clinicians by ensuring the availability of notes and information regarding procedures, diagnostic testing, and appointments. 9. Communicates with outside offices, facilities and hospital departments to help facilitate care and services (CH and outside referrals). 10. Researches incomplete or incorrect orders. 11. Prioritizes work appropriately, attending to tasks while serving patients at the window. 12. May support other administrative functions in the practice as needed. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Environmental Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.

Description: Hours: Mon to Friday, 830am to 5pm SUMMARY: The Practice Coordinator is responsible for supporting administrative duties for the practice in the outpatient setting, with communication and information dissemination, liaison and coordinating duties related to outpatient and inpatient support of NHOH or our collaborating institution patients. Responsibilities include greeting patients, scheduling, confirming appointments, and completing clerical work. These positions include support of new patients, follow up and in-clinic support and play a critical role in ensuring patient and family safety, comfort, and continuity of care at NHOH and our collaborating institutions. The Mission, Vision and Core Values of the New Hampshire Oncology Hematology, PA (NHOH) are incorporated into all areas of practice. Job family functions vary and may range in autonomy and complexity based on position level. Essential functions of this family may include: Providing administrative support and coordination for all aspects of patient care for both new and/or established patients Providing administrative support and coordination for a clinical practice and patient care consisting of physicians, midlevel providers, nurses, medical assistants, lab staff, and research staff. Scheduling appointments following guidelines that support safe clinical practice, patient comfort, continuity of care for complex visits, and a high standard of timely communication and rescheduling as necessary Appropriately arranging resources to support the highest standard of follow-up patient visits ESSENTIAL DUTIES & RESPONSIBILITIES - Level 1 and Level 2: A. Administrative Support of Practice Supports patient flow by appropriately directing patients and family members and managing the waiting areas. Provides customer service to colleagues and other staff members on the use of specific systems as well as on-site and off-site processes. Monitors the lobby area for neatness and cleanliness and ensures that appropriate assistance is given to the patients and family members. Phone Receptionist coverage to include: Answer telephone; triage calls and directs/transfers calls to correct extension/location; transition telephones to and from answering service; retrieves messages from the answering service and triages appropriately; facilitates pages to providers; initiates appointment reminder calls and follow-up on failed reminders. See complete Phone Receptionist job description for details. Recognize emergencies and appropriately responds using standard operating procedures and critical thinking skills. B. Patient Check-In Prepare for patients' arrival next day, including printing any appt slips, wristbands, etc….. Greet patients; verbally verify all demographic and insurances information and updates patient information in practice management system appropriately. Collects insurance cards and scans them into the system; arrives patient in system; provides patient wristband and any other required documents. Collect co payment or coinsurance, document payment in system, generate receipt Refer patients to financial counselor as appropriate. Direct patient to the appropriate waiting area Handles walk-in patients & late patients as appropriate following required process for each situation. C. Patient check-out Schedule follow up appointments for exam and infusion services; coordinates ancillary appointments (lab, imaging, radiation oncology, etc) using EMR or other systems as appropriate. Assist in scheduling other ancillary appointments/referrals, including but not limited to: imaging, lab, radiation oncology. This requires contacting local hospital departments or other providers and sending order/requisition and patient clinical information. Obtain same day insurance authorizations for STAT testing Facilitate all authorizations for radiology or specialty testing as needed either in-house or for those handled by outside agencies Schedule all inpatient treatments, transfusions, ambulatory center treatments as needed at local hospitals. D. Ancillary scheduling/reconciliation Reschedule appointments, as may be requested by the patient or provider. Schedule second opinion consults, ensuring all necessary information (imaging, pathology, medical records) are sent to physician. Reconcile any pending provider appointments, checking for lab result updates and rescheduling appointments as needed. Review and follow-up on any pending unscheduled, cancelled, no-show or other appts as well as confirming all referred activities to an outside provider/agency have been scheduled. E. End of day functions Reconcile daily payments; places cash, checks, and receipts in designated secure location; prepares cash and checks for deposit. Ensure paperwork and other forms are properly prepared for appointments scheduled the following day. Review and reconcile pending in-boxes for any outstanding orders, authorizations, and appointments to be scheduled. Print daily schedule/appointment forms and distributes to providers and other staff. May run clinic reports such as next day appt lists or other work lists under the direction of the office manager. F. Order supplies/shipments Maintain adequate supply of necessary paper forms and office supplies. Receive shipments for practice and places supplies and stock items in the proper storage area. Process order for office supplies in the unit under the direction of the Office Manager. ESSENTIAL DUTIES & RESPONSIBILITIES -Level 2 Only A. Additional Front Office/Scheduling Support Managing the R/S VM line, including taking action on all messages to reschedule patients. Working on MD reschedules related to time off needs. Assisting with urgent R/S needs related to provider call-outs. Special projects as requested by Admin team to support front office. Running and managing the following scheduling reports in both systems to ensure testing is scheduled per orders and patient appointments are rescheduled and followed up on. Unscheduled Report, Radiology Report, No-show/Cancellation Report. Remote and in-person front office support for both sites; supplementing a site with scheduling assistance on high-volume days. Assisting with new hire training under the direction of Leadership. KNOWLEDGE & SKILLS: Excellent customer service and communication skills, both written and verbal. Self starter with strong team player and leadership abilities. Strong analytical skills, problem solving skills, attention to details, ability to balance multiple tasks. Ability to be organized in a fast-paced environment, prioritize and meet pre-determined deadlines. WORKING CONDITIONS: Practice Coordinator tasks require sitting, walking, bending, reaching and lifting. Most tasks require mobility and a broad range of hand, arm and shoulder motion. Data-entry tasks require wrist, hand and finger dexterity. The work requires accuracy and continuous mental and visual attention as well as the ability to work quickly and efficiently. Frequent interruptions require the ability to stay focused and return to uncompleted tasks. Written information must be legible. Telephone contacts with external healthcare providers requires the ability to listen and respond in a professional manner, make necessary notations about the call and follow-through with appropriate NHOH doctor or staff. The ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job. In addition to those essential duties previously described, all tasks require organizational skills, accuracy and frequent mental and visual attention. Good hearing and vision is required, including accuracy in reading hand-written medical information. This role is located in the clinic and office setting with possible exposure to infectious diseases through airborne transmission or contact with blood or body fluids. Work is performed in a clean and neat medical office/treatment environment. Workstations, appropriate equipment and supplies are provided for ease in performing tasks. Employees are responsible for maintaining their work area in a clean, neat, safe and orderly condition. Employees are responsible for wearing any Personal Protective Equipment that may be required in performing tasks that involve exposure to chemicals, blood or bodily fluids. The employee must be able to perform the duties and responsibilities of the position without posing a direct threat to his or her health and safety, or the health and safety of other individuals in the workplace. Requirements: EXPERIENCE/EDUCATION Certification preferred, high school diploma or GED required. Minimum of one to two years of experience in a customer service environment required, with medical front office preferred. Knowledge of managed care policies and medical terminology preferred. Working knowledge of hospital/professional services billing systems and patient scheduling systems. Strong understanding of Microsoft Office product suite.

The Surgical Scheduling Coordinator is tasked with scheduling Mohs surgeries, updating the pathology log, contacting patients with benign and malignant results, addressing phone notes and patient inquiries, and providing pre- and post-operative education related to Mohs surgical procedures. This role requires promoting a friendly and efficient environment for patients, staff, and dermatologists. Additionally, the coordinator will check patients in and out, collect copayments, and manage visit balances. Responsibilities * Serve as the primary contact for surgical patients and, under the supervision of a physician, assess patient needs for advice or care. * Communicate with patients in a thorough, professional, and compassionate manner to educate them about their dermatological conditions. * Schedule patient appointments following standard procedures and appointment templates. * Document patient medical records, including medications and allergies, ensuring completeness and accuracy. * Complete surgical consent forms, lab orders, and patient forms promptly. * Maintain patient logs such as biopsy and laboratory test logs. * Assist patients with EHR patient portal registration. * Continually learn and explain new and existing dermatological conditions. * Perform all other job-related duties as assigned. Essential Skills * Familiarity with medical terminology * Typing proficiency * Excellent customer service skills * Experience with Electronic Medical Records (EMR) * Proficiency with NextGen and EMA * Basic medical knowledge * Patient care experience Additional Skills & Qualifications * 1-2 years of recent experience in a medical office in a similar capacity is preferred. * Previous dermatology scheduling experience is a plus. * Experience with NextGen, EMA, or Phreesia is a plus. * Ambulatory surgical scheduling experience is a plus. * Comfortable with inbound and outbound phone work, including calling patients with results. * Willingness to travel to other clinic locations as needed. * Proficiency with Microsoft Word, Excel, and PowerPoint. * Ability to work independently and as part of a team. * Strong organizational skills. * Professional conduct and confidentiality in all matters. Work Environment This role is situated in a specialty medical practice and requires being onsite five days a week, Monday through Friday, from 7:45 am to 5:00 pm. Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Feb 10, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.