Credentialing Specialist I Provider Enrollment
Scheduler job in Norfolk, VA
City/State Norfolk, VA Work Shift First (Days) Sentara Health is hiring a Payor Enrollment Credentialing Specialist I for the Provider Credentialing Department. This is a Full-time, 40 hours per week Day shift position Mon-Fri between the hours of 7:00am-5:00pm.
The position is located in VA or could be remote - work from home is available only in these states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming
Responsible for ensuring that healthcare professionals and providers meet the necessary qualifications and comply with all regulatory and accreditation standards. This role involves gathering and verifying a variety of documents and information, coordinating with healthcare providers, and maintaining accurate and up-to-date credentialing files.
Education
High School Diploma
Certification/Licensure
CPCS - Certified Provider Credentialing Specialist (Preferred)
Experience
Requires thorough knowledge of managed care provider credentialing/re-credentialing principles, methods, regulations, and procedures normally acquired through a minimum of 1 year of directly related experience. Acceptable areas demonstrating experience would be direct work experience with organizations such as a CVO, MCO, HMO or Hospital Based Credentialing (MSO).
Keywords: Talroo-Health Plan, Monster, LinkedIn, Credential Stream, excel, data analysis, accounts receivable, Epic, revenue cycle, billing, provider not enrolled denials, appeals, onboarding, MPI, CAQH, CVO, MCO, HMO or Hospital Based Credentialing (MSO).
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Scheduler
Scheduler job in Norfolk, VA
We have a wonderful opportunity for a Planner in Norfolk, VA with one of our Clients in the Ship Repair Industry. QUALIFICATIONS:
Typically has a BA/BS in a related field, or AA/AS plus two (2) years' directly related experience, or six (6) years' directly related experience.
Must be familiar with working in a navy ship repair environment.
Working knowledge of Microsoft Office products.
Possess expert ability to effectively communicate with other disciplines or groups and resolve planning conflicts.
Must possess the ability to read drawings, blueprints, standard items, and specifications of work items.
Have a working Knowledge of Navy Maintenance Database (NMD) Planning and Execution Modules.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop (prepare/write/revise), issue and distribute assigned planning documents, procedures and work items in accordance with all applicable instructions, directives and procedures.
Conduct ship-checks as required.
Create NMD availabilities and Work Specification Items.
Integrate, review, and validate planning process with primary parties and government affiliations on a weekly basis to ensure compliance.
Prepare advanced planning reports for dissemination to the government for processing.
Conduct meetings to inform key personnel of planning updates.
Work closely with Estimators and Schedulers to ensure all information is represented appropriately to produce an integrated planning schedule.
Hours:
7am-4pm
Pay:
$30.00-$36.00/hr based on experience
#ISS
Mission Scheduler
Scheduler job in Chesapeake, VA
Job Description
Kalman & Company Inc. is seeking a CBR IPE Mission Scheduler to support our Navy client in Chesapeake, VA. An Active Secret Security Clearance is required to be eligible for this opportunity.
This position will be responsible for coordinating CBR IPE fit testing and sizing (FT&S) as well as ON/OFFLOAD delivery dates with the customer.
The coordinator will be required to conduct briefings to the customer's leadership to explain the necessary requirements.
The coordinator will be responsible for accuracy of FT&S data.
Experience with scheduling and coordinating individual fit testing and sizing operations is preferred.
The successful candidate will maintain good rapport with the client at all times, follow all safety and conduct rules, and comply with company policies.
Local, CONUS and OCONUS travel will be required.
Applicants must have exceptional communication, interpersonal, problem-solving, analytical, and organizational skills.
Applicants must be able to work well alone and as part of a team.
Required Education/Qualifications:
An Active Secret Security Clearance and the ability to maintain that clearance with 6-month re-verification.
US Citizenship is required.
Familiarity with Microsoft Office products is required.
Excellent written and verbal communication skills.
Primavera P6 Lead Scheduler
Scheduler job in Portsmouth, VA
TITLE: Primavera (P6) Lead Scheduler
FLSA STATUS: Exempt
DEPT/DIV: Planning/Scheduling Dept
REPORTS TO: TBD
FT / PT STATUS: Full Time
IMIA is a Maritime Preservation and Structural repair services company. The Primavera (P6) Lead Scheduler will develop, maintain, and manage detailed project schedules for the shipbuilding and repair program using Primavera P6 Software. This role supports proactive planning, resource allocation, and schedule tracking, critical to the successful delivery of naval vessels or construction within budget and timeline constraints.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop, update, and maintain baseline and detailed project schedules for complex Navy or commercial ship maintenance and construction projects involving multiple subcontractors and interdisciplinary teams.
Load and allocate resources, including budget labor hours within Primavera P6 to produce resource-loaded schedules.
Work with production on Track project progress and update schedules to reflect actual performance schedule variances and impacts due to delays or changes.
Analyze schedule data to identify critical path, bottlenecks, and risks, providing recommendations to project managers and stakeholders to mitigate schedule impacts
Coordinate schedule interfaces and dependencies between various departments.
Facilitate schedule review meetings and present schedule information to cross-functional teams and leadership.
Provide system reporting as requested by end users and senior leadership
Continuously gain awareness and understanding of the ship repair Scheduling essentials, and the operations that lead to successful project execution.
SUPERVISORY RESPONSIBILITY
None
KNOWLEDGE, SKILLS, AND ABILITIES
Minimum 3-5 years of experience actively managing complex project schedules with Primavera P6, preferably in Naval Shipbuilding or heavy industrial environments.
Deep understanding of project scheduling fundamentals, including critical path method, resource leveling, and earned value management.
Comfortable working in physically demanding shipyard environments.
Must have experience using Microsoft Office 365 Suite of applications, including Word, PowerPoint, Excel, and Outlook
Position requires excellent time management, technical, verbal and written communication skills
Ability to collaborate across a multi-functional team
Ability to work with partners and vendors
Strong analytical and problem solving skills with meticulous attention to detail.
Self-starter with the ability to manage multiple schedules at one time
EDUCATION AND EXPERIENCE
Incumbent must have demonstrated experience and familiarity, and be technically sound in operating and supporting the Primavera P6 Project Management tool
Primavera P6 Proffessional Certification or equivalent training, other project management course work or certificates and computer science training.
WORKING CONDITIONS
Work primarily performed in office environment. May be required to conduct shipyard on-site visits to survey ongoing operations and may be required to conduct on-site training in shipyard environment to internal customers.
EQUIPMENT USED
Computer, telephone, scanner, Microsoft Office products, and other IT Software systems.
REASONABLE ACCOMMODATIONS
May be made to enable qualified individuals with disabilities to preform essential job functions.
Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching, paid local travel!
Scheduler job in Chesapeake, VA
Company: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical Coordinator Department: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Chesapeake and requires travel to Virginia Beach, Portsmouth, and training in Norfolk. We pay mileage!
SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
* Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
* Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver.
* Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
* Counsel patients for Physician Fee and Eye Surgery Center.
* Follow up on and collect surgery payments.
* Other duties as assigned.
QUALIFICATIONS
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
* Commitment to work over 40 hours to meet the needs of the business
* Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
* High School diploma or GED equivalent is required
* Experience in financial counseling is preferred
* Experience working with insurance is preferred
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyScheduling Coordinator
Scheduler job in Norfolk, VA
***This is an onsite opportunity****
What you will do Under direct supervision of the Market Resource Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
How you will do it
Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technician to the appropriate customer and service need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily
Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits - on time
Parts ordering/PO creation support
Start-up support
Customer PO confirmation
WIP Management
Auto SR quotes
Reconcile exceptions (SIR and AP)
Attend weekly planning/scheduling meeting
Service + rewards
Assist with monitoring of time and expense reporting submission
Review and correct unassociated time for timesheets for technicians
Other duties and administrative activities as assigned.
What we look for
Required
High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.
Preferred
Associates degree preferred
Experience and/or basic project accounting or costing principals is desired
HIRING HOURLY RANGE: $25-$34 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplyPart-Time Event Staff Extra Income Flex Schedule
Scheduler job in Virginia Beach, VA
Overview
Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Job Description
***HIRING NOW FOR EVENT STAFF! Multiple openings. Weekly Pay - No experience needed! Flexibility to schedule at your personal availability!***
Need extra income on your own schedule? We've got you covered.
· $15/hr.
· Flexible shifts - evenings & weekends available
· Located in Norfolk VA
Perfect side job for students, parents, or anyone looking to boost their income!
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.
Assists in all aspects of event day preparation and execution.
Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years of age or older.
Must have a high school diploma (or equivalent).
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.
Be professional, articulate and able to use good independent judgment and discretion.
Must be able to work overtime as needed.
Outstanding verbal and written communication skills required.
PERKS AND BENEFITS:
Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2025-1488863
Medical Telephone Scheduler
Scheduler job in Virginia Beach, VA
Job DescriptionDescription:
WHO WE ARE
The Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who are committed to doing their best. We've built a team that others can be proud to be a part of and this is how we consistently maintain high employee morale and due to our continuous growth.
WHAT YOU WILL DO
The Medical Telephone Scheduler will work directly under the supervision of the Patient Access Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care.
You will also:
Assists patients by determining needs, scheduling or canceling appointments, or referring to the correct staff person
Codes information and enters it into files and databases; reviews to ensure accuracy and completeness
Responds to inquiries on policies and procedures and/or refer the questioner to the correct staff person
We'd love to hear from you if you have:
High school diploma or equivalent required
2 years of medical office scheduling experience
Prior experience as a Medical Telephone Scheduler
Knowledge of computers and database/word processing software
Knowledge of standard office procedures and equipment
Excellent communications skills
Ability to work with a wide range of patients
Knowledge of EPIC and Allscripts, a plus
WHAT WE OFFER
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
EQUAL OPPORTUNITY EMPLOYER
The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Requirements:
Surgery Scheduler - No weekends, paid local travel, full benefits!
Scheduler job in Chesapeake, VA
Job DescriptionCompany: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical CoordinatorDepartment: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Chesapeake and requires travel to Virginia Beach, Portsmouth, and training in Norfolk. We pay mileage!
SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver.
Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
Counsel patients for Physician Fee and Eye Surgery Center.
Follow up on and collect surgery payments.
Other duties as assigned.
QUALIFICATIONS
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Ability to interact with all levels of employees in a courteous, professional manner at all times
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Commitment to work over 40 hours to meet the needs of the business
Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
High School diploma or GED equivalent is required
Experience in financial counseling is preferred
Experience working with insurance is preferred
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Service Representative
Scheduler job in Newport News, VA
Job Details 43-01-Newport News - Newport News, VA 43-00-Williamsburg - Williamsburg, VADescription
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
Surgery Scheduler
Scheduler job in Virginia Beach, VA
Job DescriptionDescription:
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health.
Job Overview
We are looking for a skilled Surgery Scheduler to join our team, responsible for efficiently coordinating surgical procedures, from scheduling surgery dates with hospitals to ensure all necessary pre-operative requirements are met. This role involves proactive communication with patients, collaboration with the Benefit/Auth Team, and meticulous documentation in electronic medical records, demonstrating a commitment to maintaining accurate schedules and providing excellent patient care.
Duties and Responsibilities
Phones:
Answers telephone within 3 rings in a courteous and friendly manner, directing the caller to the appropriate person or completing the request made by the caller
Checks individual and group voicemail boxes hourly
Returns calls on the same day
Leaves no voice messages in the mailbox at the end of the day
Coordinates Surgery:
Schedule surgery date with the hospital
Update Qgenda with the surgery
Work with the Benefit/Auth Team to inform patients of surgical estimates, deposits and obtain insurance authorizations
Makes sure H&Ps, labs, cultures, diagnostic testing and medical clearances are obtained and up to date and that the results are available for review prior to the surgery date
Ensure timely scanning of pre-op orders, consents, etc. into the patient EMR.
Schedule pre-op office visit per physician protocols
Schedule post-op office appointment
Call patients 7 days in advance of their surgery to confirm surgery date/time and verify that they have not taken blood thinners
Other:
Assist patients with signing of consents, explaining orders and any other patient instructions at the time of the hospital work-up visit
Informs manager and physician of any potential scheduling conflicts or patient complaints/concerns
Weekly verify surgery in Office Tracker with the hospital scheduling offices to maximize provider's surgery time
Notify the Administrative Manager if a surgery has been cancelled and a provider is able to work back into the office
Admits patient directly to the hospital when needed
Submit FMLA, disability, work notes and other papers for patients when needed.
Greet patients in a professional and courteous manner
Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc
Accurately maintains the office schedule and calendars. Verifies that Athena, Qgenda and other scheduling tools match
Maintain the provider's electronic calendar
Assist in the training of new employees as needed
Scan surgery papers into current EMR system
Perform other duties as requested
Requirements:
High School Graduate or equivalent
1-3 years related surgery scheduling experience and/or secretarial experience
Strong oral and written communication skills for corresponding with physicians, patients and fellow employees
Must be able to communicate effectively with individuals at all levels
Demonstrate the ability to maintain stable performance under stressful conditions
Must be able to multi-task
Proficient in typing (65 wpm). Proficient in Microsoft Office Software to include e-mail software
Proficient in Athena, Connect Care and Epic
Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
Registration Coordinator
Scheduler job in Virginia Beach, VA
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
Maintain the registration desk, answer phone lines, and schedule appointments
Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
Coordinate with billing office on collections and balancing payments.
Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
Must be able to multi-task with a strong sense of responsibility and initiative
Strong written and verbal communication and interpersonal skills
Exceptional customer service skills and focus
Must be comfortable assessing situations and resolving or escalating as required
Able to establish/maintain effective working relationships with patients, staff payers and team members
Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
High school diploma or equivalent
One year of relevant office experience; Medical office experience preferred
Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
This organization participates in E-Verify. Esta organizacion participa en E-Verify.
Medical Receptionist
Scheduler job in Virginia Beach, VA
Benefits: * 401(k) * Competitive salary * Paid time off Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
* High School graduate or equivalent.
* Previous medical clerical experience preferred.
* Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.
* Clear and articulate phone mannerisms.
Compensation: $15.00 - $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Services Coordinator Home Health - Full-time
Scheduler job in Virginia Beach, VA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyClinician II - Registration Specialist
Scheduler job in Chesapeake, VA
Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system.
Work Schedule
Monday - Friday Hours: 8:00am to 4:30pm
Patient Services Coordinator/Receptionist
Scheduler job in Williamsburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyMission Scheduler
Scheduler job in Chesapeake, VA
Kalman & Company Inc. is seeking a CBR IPE Mission Scheduler to support our Navy client in Chesapeake, VA. An Active Secret Security Clearance is required to be eligible for this opportunity.
This position will be responsible for coordinating CBR IPE fit testing and sizing (FT&S) as well as ON/OFFLOAD delivery dates with the customer.
The coordinator will be required to conduct briefings to the customer s leadership to explain the necessary requirements.
The coordinator will be responsible for accuracy of FT&S data.
Experience with scheduling and coordinating individual fit testing and sizing operations is preferred.
The successful candidate will maintain good rapport with the client at all times, follow all safety and conduct rules, and comply with company policies.
Local, CONUS and OCONUS travel will be required.
Applicants must have exceptional communication, interpersonal, problem-solving, analytical, and organizational skills.
Applicants must be able to work well alone and as part of a team.
Required Education/Qualifications:
An Active Secret Security Clearance and the ability to maintain that clearance with 6-month re-verification.
US Citizenship is required.
Familiarity with Microsoft Office products is required.
Excellent written and verbal communication skills.
Medical Receptionist
Scheduler job in Virginia Beach, VA
Benefits:
401(k)
Competitive salary
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent.
Previous medical clerical experience preferred.
Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.
Clear and articulate phone mannerisms.
Compensation: $15.00 - $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient Care Representative
Scheduler job in Virginia Beach, VA
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Overview
We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.
General Duties and Responsibilities:
Greeting patients and checking them in
Answering phones
Scheduling appointments
Verifying of insurance
Strong written and oral communication skills
Critical thinking skills
Understanding medical terminology
Ability to operate basic office equipment and other general office duties as assigned
Ability and willingness to cross train throughout the department
Requirements
1-3 years of recent clerical and administrative experience in a medical setting
Excellent Customer Service Skills
High School Diploma or GED required
Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
Patient Experience Specialist I
Scheduler job in Williamsburg, VA
Full-time Description
The Atlantic Vision Partners Way
At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through:
· On-Site Training
· Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee,
· Paid Certified Accreditations, and
· Unmatched resources like in-house tools to help serve our patients.
Come where you can flourish!
Your Mission
We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy.
What You'll Do
· Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously
· Register patients and verify patients' records are up-to-date and accurate
· Verify personal and insurance information for services and procedures
· Schedule appointments and procedures
· Reschedule missed appointments and cancellations
· Process medical record requests
· Collect and process payments from patients
· Conduct daily reconciliation of cash reports and monies collected
· Complete other functions as requested by management
Requirements
What You Bring
· Strong communication, outgoing, and positive interpersonal skills
· Healthcare and service industry experience preferred
· Empathetic personality with attention to patient's needs
· Strong organizational skills with attention to detail; ability to prioritize tasks
· Ability to work as a team member and uphold organizational standards and values
· Demonstrated computer literacy REQUIRED
· Excellent judgment, dependability, and diligence
· Demonstrated high ethical standards and integrity
· Demonstrated accuracy and thoroughness; monitors own work to ensure quality
· Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy
· Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed
· Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect
· High School diploma or GED, associate degree preferred
· Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
Benefits & Perks
We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get:
· No nights or weekends = work/life balance
· Paid uniforms
· Paid vacation and holidays (+ two floating holidays)
· Tuition reimbursement opportunities
· Referral bonus opportunities
· Discount on designer eyewear
· Paid certified accreditation program
Physical Requirements:
· Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
· Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
· Must be able to be stationary for prolonged periods of time.
Cognitive Requirements:
· Executes tasks independently.
· Learns and memorizes tasks.
· Maintains concentration/focus on tasks.
· Performs task in a demanding environment requiring multi-task and prioritize work.
· Must be comfortable working and interacting with large groups of people daily.
Compliance training and testing is required annually and as needed.
Ready to Join Our Team?
Apply Now!
Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.