Type: Temp to Permanent (Full-Time)
Shift: Days
Hours: 8:30 AM - 4:30 PM or 9am-5pm
The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications.
The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards.
Responsibilities:
Process initial and recredentialing applications for physicians and allied health professional.
On a monthly basis, track expiring licensure and send reminder notices to practitioners.
Collect and verify background information for practitioners using primary and secondary sources by querying various websites.
Enter and maintain practitioner information in Credentialing database, as appropriate
Maintain confidential credentials files and electronic medical staff databases.
Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members.
Provide support during Managed Care, Joint Commission and DOH audits
Additional tasks, as applicable
Requirements:
3-5 years' experience in Medical staff Services and/or Credentialing
CPCS Certification preferred
High School diploma or Equivalency required
B.S. Preferred
Excellent written and verbal communication skills
Excellent technical skills
Excellent interpersonal skills
$35k-44k yearly est. 3d ago
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Associate Patient Care Coordinator
Unitedhealth Group 4.6
Scheduler job in Mount Kisco, NY
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together. **
**Optum** has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. The **Associate Patient Care Coordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
**Schedule:** A 40-hour work week Monday through Friday from 9:00 am to 5:30 pm. Rotating Saturdays from 8:30 am to 1:00pm. The schedule to be determined by the supervisor upon hire.
**Location:** 90 South Bedford Road, Floor One, Mount Kisco, NY **10549**
**Primary Responsibilities:**
+ Obtain accurate and updated patient information, such as name, address, insurance information
+ Perform insurance verification on the date of service
+ Obtain patient signatures for required documents
+ File, Fax and maintain medical records,
+ Confirms and schedule appointments
+ Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
+ Answering incoming and outgoing telephone calls promptly and courteously
+ Follow the Payment Security policy and procedures according to Optum Medical guidelines
+ Perform referral documentation promptly
+ Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
+ Adhere to the standards identified via Sparq regarding Optum Employee Policies
+ Work cohesively with fellow employees to achieve specific team goals
+ Comfortable working in high pace environment
+ Assure the continuity of care through scheduling and tracking systems
+ Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
+ Comply with administrative policies to ensure quality of care
+ Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
+ All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
+ Crosstrain and help in other locations if needed
+ Performs other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
+ 1+ years of customer service or healthcare related experience
+ Ability to maintain work tasks in an efficient manner
**Preferred Qualifications:**
+ 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
+ Experience working with an electronic health record (EPIC)
+ Knowledge of Medical terms
+ Bilingual Spanish and English
**Soft Skills:**
+ Ability to work independently and maintain good judgment and accountability
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
$16-27.7 hourly 2d ago
Credentialing Specialist - Temporary (Part-Time)
Flexstaff Careers 4.0
Scheduler job in Syosset, NY
FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required.
Pay Rate: $25/hr
Job Description
Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file.
Responsibilities
• Obtains source verification of credentials in accordance with prevailing policies and procedures.
• Tracks responses and follows-up on items not received within established cycle periods.
• Reviews completed files with management in accordance with established schedules.
• Maintains credential records.
• Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services.
•Adheres to operating policies and procedures including delivery of completed work and use of resources.
•Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information.
• Informs management regarding the status of departmental operations and provider credentialing issues of concern.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Qualifications
• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
$25 hourly 5d ago
Patient Registration Representative
Pride Health 4.3
Scheduler job in Cortlandt, NY
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $21-$23/Hr.
Job Description:
M-F 8a-4p or 9a-5p based on dept needs. 22 wk assignment. Bilingual Spanish speaking preferred but not required. EPIC exp. HS diploma/GED (required). Some college (preferred). 1 yr clerical exp (required; 5+ yrs strongly preferred). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred). Telephone, customer service, oral & written communication, keyboard, computer skills (required).
Education
High school/GED
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.
$21-23 hourly 5d ago
Patient Care Coordinator
JECT
Scheduler job in Rye Brook, NY
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well.
Description
We are looking for an Aesthetic Patient Care Coordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location.
JECT's Core Values
Specialized:
JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized:
JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.
Welcoming:
At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.
Collaborative:
As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Expectations
Ability to multi-task in a fast-paced environment, whilst still being attentive to clients
Ability to take the lead on a conversation and initiate a consultative approach
Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client
Existing knowledge of medical aesthetic services highly advantageous
Must be willing to work a flexible schedule including some evenings and weekends
Qualifications
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Compensation & Benefits
Competitive compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
$20k-45k yearly est. 1d ago
Home Care Scheduler
Prestige Companion and Homemakers
Scheduler job in Southbury, CT
←Back to all jobs at Prestige Companion and Homemakers, LLC HOME CARE SCHEDULER
Prestige is seeking a home-care scheduler.
The Scheduler is responsible to coordinate and maintain scheduling for our clients and staff.
RESPONSIBILITIES include but not limited to:
1. Understands and adheres to established agency policies and procedures.
2. Creates and maintains staff schedules.
3. Match caregivers to the right clients.
4. Provides staffing for sick leave, vacation, long term leave, etc
5. Schedules client appointments/visits according to care plans and staff availability.
6. Enters scheduling data into database.
7. Contacts care providers/managers and clients regarding day-to-day changes.
8. Discerns client services required as outlined in agreements, urgent requests and care plans.
9. Enters staff and client information into database. (including callouts and other requests)
10. Maintains staff and client database (e.g. client admission, client hospital admission and discharge).
11. Complete client reports.
12. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
QUALIFICATIONS:
1. H.S. Diploma or GED(minimum).
2. Prior HOME CARE SCHEDULING experience A MUST.
3. Computer skills including but not limited to MS Office, MS Excel and Scheduling program.
4. Experience with healthcare software such as Clearcare and Sandata
5. Basic medical terminology.
6. Interpersonal, organizational and communication skills.
7. Ability to carry out directions, read and write.
8. Maturity and ability to deal effectively with the demands of the job.
9. Proactive in all decision making and a team player
10. Must have a good understanding of seniors/elderly.
WORKING ENVIRONMENT:
Works indoors in office, primarily.
JOB RELATIONSHIPS:
1. Supervised by: Administrator
RISK EXPOSURE:
Low risk
LIFTING REQUIREMENTS:
Ability to perform the following tasks if necessary:
ï‚· Ability to participate in physical activity.
ï‚· Ability to work for extended period of time while sitting, standing and/or being involved in physical activity.
ï‚· Moderate lifting.
ï‚· Ability to do moderate bending, lifting and standing on a regular basis.
Please send resume for Immediate Consideration.
Job Type: Full-time
Please visit our careers page to see more job opportunities.
$37k-74k yearly est. 60d+ ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Scheduler job in Westport, CT
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 14d ago
PTA - IHOP - North/Central/South
Rvnahealth 3.7
Scheduler job in Ridgefield, CT
RVNAhealth is looking for a compassionate, skilled, and licensed Physical Therapy Assistant (PTA) to join our team and provide high-quality, In-Home Outpatient (IHOP) services to patients in Fairfield County.
Territory includes towns of Danbury, Newtown, Bethel, Ridgefield, Wilton, Weston, Redding, Norwalk and Stamford.
As an In-Home Outpatient PTA, you'll work under the supervision of a licensed Physical Therapist, supporting individuals through their recovery journey by helping them regain strength, mobility, and independence.
What You'll Do
Provide therapeutic exercises and treatments based on the physical therapist's plan of care
Deliver hands-on care including gait training, strengthening, mobility exercises, and adaptive equipment use
Monitor and document patient progress, communicating regularly with the supervising PT
Adjust treatments (with PT approval) based on changes in patient status
Participate in team meetings, case conferences, and care planning discussions
Maintain accurate, timely clinical documentation using electronic tools
Deliver care with empathy, professionalism, and a focus on positive outcomes
Manage a productive caseload and travel locally to patient homes
What You Bring
Associate degree from an accredited Physical Therapist Assistant program
Current Connecticut PTA license in good standing
2+ years of clinical experience preferred (home health experience a plus)
Strong communication and collaboration skills
Reliable vehicle and valid driver's license - ability to travel daily in Fairfield County
Comfort using tablets and completing electronic documentation
Why Join RVNAhealth?
Work one-on-one with patients in a meaningful, home-based setting
Supportive and collaborative rehab and clinical team
Competitive compensation and mileage reimbursement
Ongoing training and professional development
Be part of a non-profit mission that's been serving the community for over 100 years
Benefits of Working at RVNAhealth RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:
Competitive compensation
Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
Paid time off
Personal Wellness Days
A supportive and employee-centric culture
Comprehensive orientation
Ongoing educational, training and certification opportunities
Wellness programs
Compensation: The pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.
RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
It will be a condition of employment at RVNAhealth to submit to a pre-employment physical/drug screen and background check, which may include the following: fingerprinting, verification of employment, paraprofessional certifications, designations or licenses, and educational background.
$38k-45k yearly est. 60d+ ago
Healthcare Scheduler
Stony Brook Community Medical, PC 3.2
Scheduler job in Setauket-East Setauket, NY
The Scheduler is an avital administrative role within our medical office. The candidate is responsible for preparing and maintaining all aspects of the medical providers and APP schedules. The candidate will create and maintain the diagnostic review schedule for the providers. This candidate will ensure the distribution of the schedule adheres to the practice guidelines for all providers including overnight call and weekend coverage distribution.
Key Responsibilities:
Prepare Physician and APP schedule according to the formula of the practice.
Enter the information into the various schedule programs
Update the physician appointment schedules
Update and communicate changes efficiently and effectively
Input the diagnostic reviews and ensure no conflicts
Ensure distribution of the schedule in all areas of the practice
Serve as a liaison between the providers and other staff members
Support general office operations.
Essential Job Functions:
Organizational Skills: Managing complex schedules across multiple providers and departments requires excellent organizational skill. Must be able to prioritize tasks to avoid errors.
Communication Skills: Effective communication with the medical staff is crucial for efficient operations.
Attention to Detail: Accuracy in data entry, scheduling and adhering to the practice guidelines is vital to in a healthcare setting.
Technology Proficiency:
Comfort and experience using scheduling software, EHR systems, general software, privacy laws.
$25k-32k yearly est. 24d ago
Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required
Stonybrooku
Scheduler job in Stony Brook, NY
Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations.
Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients.
Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits.
Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer.
Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics.
Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care.
Ensure patient appointments and treatments and tests to not fall through the cracks.
Ensure patient compliance with appointments and test to ensure continued treatment.
Identifies and facilitates patients with financial needs to Financial Navigation team.
Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients.
Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled.
Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care.
Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues.
Prepares reports on trends for no shows and cancellations.
Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms.
Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team.
Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation.
Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center.
Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center.
Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center.
Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center.
Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary.
Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate.
Provide in-service training for users.
Maintains the day to day operation of Cerner performance workflow.
Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required.
All other duties as assigned.
The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support.
The selected candidate will be offered a temporary appointment.
Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees.
A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave.
A temporary appointment is one that may be terminated at any time.
QualificationsRequired: Bachelor's degree.
At least 4 years of face to face patient and physician customer service related to healthcare.
Experience with Microsoft Office applications.
Problem solving skills.
Excellent verbal and written communication skills.
Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services.
Experience working with Tableau.
Experience working with Cerner.
Bilingual in Spanish and English.
Please Note: Verification of degree (e.
g.
, diploma or official transcript) is required for this role.
Upload of documentation must be included with your application for consideration.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions may be subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital
$58.3k-70.2k yearly Auto-Apply 1d ago
Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required
Sbhu
Scheduler job in Stony Brook, NY
Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations.
Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients.
Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits.
Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer.
Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics.
Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care.
Ensure patient appointments and treatments and tests to not fall through the cracks.
Ensure patient compliance with appointments and test to ensure continued treatment.
Identifies and facilitates patients with financial needs to Financial Navigation team.
Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients.
Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled.
Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care.
Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues.
Prepares reports on trends for no shows and cancellations.
Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms.
Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team.
Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation.
Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center.
Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center.
Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center.
Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center.
Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary.
Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate.
Provide in-service training for users.
Maintains the day to day operation of Cerner performance workflow.
Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required.
All other duties as assigned.
The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support.
The selected candidate will be offered a temporary appointment.
Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees.
A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave.
A temporary appointment is one that may be terminated at any time.
QualificationsRequired: Bachelor's degree.
At least 4 years of face to face patient and physician customer service related to healthcare.
Experience with Microsoft Office applications.
Problem solving skills.
Excellent verbal and written communication skills.
Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services.
Experience working with Tableau.
Experience working with Cerner.
Bilingual in Spanish and English.
Please Note: Verification of degree (e.
g.
, diploma or official transcript) is required for this role.
Upload of documentation must be included with your application for consideration.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions may be subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital
$58.3k-70.2k yearly Auto-Apply 1d ago
Centralized Scheduler
Noor Staffing Group
Scheduler job in Mount Kisco, NY
Noor Staffing is hiring Centralized Scheduler- Make a Difference Every Day with Noor Staffing Group
Are you a compassionate and skilled Medical Assistant looking to be part of a dynamic healthcare team? A leading medical facility in Mount Kisco is searching for a dedicated Centralized Scheduler
Key Responsibilities:
Scheduling: Accurately schedule patient appointments, procedures, and surgeries based on provider availability, patient needs, and departmental protocols.
Utilize electronic health record (EHR) systems and scheduling software to manage appointments and maintain accurate records.
Coordinate schedules for multiple departments and resources, ensuring efficient utilization.
Handle incoming and outgoing calls to facilitate patient needs and answer inquiries related to scheduling.
Patient Information: Obtain and verify patient information, including insurance details and medical history, for scheduling purposes.
Update patient information in the EHR system accurately and efficiently.
Communicate with patients regarding appointment details, including confirmations, cancellations, and changes.
Customer Service: Provide excellent customer service to patients and staff, addressing inquiries and resolving issues related to scheduling.
Maintain a professional and courteous demeanor in all interactions.
Follow practice protocols regarding approval for exceptions/add-ons.
Administrative Tasks: Maintain accurate and organized records of patient appointments and schedules.
Prepare reports and documentation as needed.
Follow established protocols for scheduling and the collection of financial information.
Direct patients to the patient portal to update or complete necessary patient forms.
Address patient portal tasks according to practice protocols.
Other Duties: May assist with other administrative tasks as needed.
May act as a clinical resource for clerical staff.
Shift: Monday to Friday | 8:00 AM - 5:30 PM
Why Apply?
$21 per hour - Competitive pay!
Consistent Schedule - Monday to Friday, 8:00 AM - 5:30 PM
Work with top healthcare professionals in a fast-paced, rewarding environment
Locations available - Mt Kisco
Who Can Apply?
High School Diploma or GED required
Administrative Certification OR relevant experience
BLS Certification (or willingness to obtain within 90 days of hire)
Ability to work in a fast-paced healthcare environment
Experience with EHR (Epic preferred) is a plus!
Bilingual is an advantage
Ready to take the next step in your medical setting career? Apply today!
$21 hourly 60d+ ago
Scheduling Coordinator
Affirmed Home Care
Scheduler job in Garden City, NY
Scheduling Coordinator - Garden City, NY
Affirmed Home Care is a premier concierge, private-pay home care agency dedicated to providing exceptional, personalized care to our clients. We are committed to supporting both our clients and their families by delivering high-quality services in the comfort of their homes. We are currently seeking a reliable, detail-oriented, and motivated Scheduling Coordinator to join our Garden City, New York office.
Position Overview:
The Scheduling Coordinator plays a key role in ensuring the smooth and efficient delivery of home care services. This position is responsible for coordinating caregiver schedules, responding to scheduling needs, and proactively resolving challenges while maintaining the highest standards of client care. The ideal candidate is organized, communicative, and comfortable working in a fast-paced healthcare environment.
Salary: $60,000-$70,000 annually, commensurate with experience
Key Responsibilities:
Coordinate and assign HHAs, LPNs and RNs to client visits based on client needs and caregiver availability
Maintain accurate and up-to-date schedules within the scheduling system
Manage schedule changes, requests, and urgent coverage needs in a timely manner
Serve as the main point of contact for caregivers regarding scheduling questions and updates
Communicate schedule changes clearly and promptly to caregivers and clients
Identify and resolve scheduling conflicts in collaboration with senior scheduling staff or management
Ensure accurate documentation of caregiver assignments and client schedules
Provide ongoing support to caregivers and clients with scheduling-related inquiries
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree preferred
1-2 years of scheduling or coordination experience, preferably in home care or a healthcare setting
Experience with scheduling software and strong proficiency in Microsoft Office
Why Join Affirmed Home Care?
Competitive Salary: Compensation negotiable based on experience
Paid Time Off: Generous PTO to support work-life balance
Comprehensive Benefits: Medical, dental, and vision coverage
401(k) Retirement Plan: With company match
Career Growth: Opportunities for professional development and advancement
Supportive Culture: A collaborative, compassionate team committed to excellence
Affirmed Home Care is an equal opportunity employer and welcomes all qualified applicants to apply.
$60k-70k yearly Auto-Apply 21d ago
Scheduling Coordinator / Admin - HVAC
Cogent Talent Solutions
Scheduler job in Bridgeport, CT
Job DescriptionThe Scheduling Coordinator/Admin is the operational center of the service department. This role manages technician scheduling, ensures efficient routing, and oversees all administrative components of service work-from job completion verification to invoice readiness. The ideal candidate is organized, proactive, and able to coordinate across technicians, customers, and office leadership in a fast-paced HVAC environment. This position directly affects technician productivity, revenue flow, and customer satisfaction.Key Responsibilities
Service Scheduling & Dispatch--Create, manage, and adjust daily schedules for service technicians to maximize productivity and minimize drive-time.--Optimize routing in real time based on job priority, location, emergencies, and technician skill levels.--Monitor technician progress throughout the day to maintain schedule accuracy.--Work closely with the Service Manager to:o Ensure daily schedule readinesso Communicate job priorities and technician assignmentso Resolve logistical or documentation issues--Participate in weekly service meetings to review performance and upcoming workload.--Coordinate with customers regarding appointment times, delays, and follow-up visits. Technician Support --Verify that all completed jobs are properly documented in Service Titan, including: o Job completion status o Photos, notes, recommendations o Time entries o Proper labor and materials recorded--Ensure technicians submit accurate and complete job tickets.--Confirm that invoices are created correctly and ready for customer delivery.--Follow up on incomplete documentation and resolve discrepancies before jobs are closed. Work Order & Invoicing Preparation --Generate return visits, follow-up work orders, and maintenance recommendations based on technician feedback.--Track open work orders to ensure nothing is missed or left unbilled. Service Department Reporting & KPI Tracking Work with Service Manager to track key technician productivity metrics such as: o Jobs completed per day o Average ticket size o First-time-completion rate o Drive-time efficiency--Report technician KPI results weekly to management.--Identify recurring scheduling bottlenecks and recommend improvements. Office Administration --Maintain organized digital and physical records for service calls, invoices, and customer accounts.--Assist with basic office duties such as phones, email responses, and data entry.--Support owner, service manager, and technicians with administrative tasks as needed.--Coordinate with the office manager or bookkeeper regarding invoice status and collections support.
Qualifications: • Associate or bachelor's degree in business or related field preferred.• Working knowledge of QuickBooks• General Accounting Skills• Proficient in scheduling software (Service Titan preferred)• Proficient with Microsoft Office Suite.• Ability to work effectively in a deadline-driven, multi-priority environment• Exhibit consistent usage of effective time management skills and appropriate resource management • Provides others with timely and organized information and reports• Able to take direction and independently work on projects assigned and consults with appropriate individuals as needed.• Strong organizational skills• Attention to detail and relays information that is sufficiently detailed.• Strong written and verbal communication skills
Benefits include health, dental, and vision insurance. Supplemental insurance options. 401k. PTO and holidays.
#ZR
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$36k-57k yearly est. 4d ago
Scheduling Coordinator
Angels On Call Homecare
Scheduler job in Peekskill, NY
Angels on Call is a premier licensed home care service agency located in Upper Westchester County, NY and looking for an experienced scheduling coordinator. This position requires a candidate that is extremely detail-oriented, self-motivated, could multi-task, has excellent customer service skills and can work in a fast-paced environment.
DUTIES:
Coordinate and manage the schedules of employees (caregivers).
Develop relationships and interact with clients and caregivers on a daily basis.
Participate in the recruiting, orientation and management of caregivers.
Provide superior customer service and compassion for new clients and their families.
Develop a working knowledge of company policies & procedures, services provided.
REQUIREMENTS:
Work from our main office location in Peekskill, Monday-Friday (9a-5p)
One night/week afterhours on-call **additional compensation**
One weekend/month afterhours on-call **additional compensation**
BENEFITS:
Accrue PTO
401K matching up to 4%
Health Benefits
Job Type: Full-time
Salary:
$25.00 per hour to $30.00 per hour, to start based on experience.
Experience:
Relevant: 1or 2 year (Preferred)
Scheduling: 1 year in home care coordination or/ 2 years in coordination/staffing role
Work Location: Peekskill, New York 10566
Work Remotely: No
Work Location: In person
$25-30 hourly 18d ago
Medical Scheduler
Classic Westchester
Scheduler job in Harrison, NY
Essential Duties and Responsibilities: (including but not limited to the following)
Channels all incoming calls, routes calls to appropriate department and/or person. Announces calls to physicians and executive staff.
Takes messages and processes them accordingly.
Knows physicians and staff schedules for all offices.
Has general information regarding insurance, schedule, procedures, and services provided by the Group.
Keeps log of physician telephone numbers, cell phones and pager numbers.
Responsible for taking consults called in by the hospital, physicians or service and relaying them to physicians requested.
Handles emergencies according to specified procedure.
Turns over calls to the answering service as per instructed.
Keeps answering service advised to covering physicians, physician telephone pagers and telephone numbers.
Confirms physicians' daily appointments, checking information and updating when possible.
Maintains information and confidentiality.
Performs related work as required.
Performance Requirements:
Adheres to all Medical Group's policies and procedures including OSHA and HIPAA guidelines.
Knowledge of business office procedures.
Knowledge of Call Manager software and communication procedures.
Skill in operating a communications system.
Ability to read, understand and follow oral and written instructions.
Ability to speak clearly and concisely with a pleasant telephone voice.
Ability to handle stressful situations.
Ability to establish and maintain effective working relationships with patients, physicians, staff and the public.
Typical Physical Demands:
Work requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.
Requires the use of office equipment, such as computer terminals, telephones and copiers.
Typical Working Conditions:
Work is performed in reception area.
Involves frequent contact with patients, physicians, and staff.
Work may be stressful at times, interaction with others is constant and interruptive
Contact involves dealing with sick people.
Qualifications:
Superior customer service skills
PC proficiency with Microsoft Office and Outlook
Self-starter with the ability to work independently
Education:
High School diploma or equivalent/GED
$30k-38k yearly est. 5d ago
Central Scheduling Specialist, 12pm to 8:30 weekdays, 9:00am to 5:30pm weekends
Griffin Health Services Corporation 4.0
Scheduler job in Derby, CT
Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments.
Main Function:
The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital's computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service.
Key Responsibilities:
Schedule patient appointments into the hospital computer system in accordance with physician office requests
Accurately collect and enter patient demographic and procedural information
Provide excellent customer service to patients, providers, and internal departments
Verify and confirm appointments with appropriate documentation
Collaborate with other departments to resolve scheduling issues or conflicts
Maintain confidentiality in accordance with HIPAA and hospital policies
Qualifications:
Education: High school diploma required; some college coursework preferred
Experience:
Minimum one year of previous office experience required
Prior experience in a medical setting preferred
Proficiency in computer use required
Experience with MediTech and appointment scheduling software preferred
Knowledge of medical terminology required
Why Join Griffin Health?
At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day.
Apply Today!
$36k-43k yearly est. 9d ago
Dental Front Office Coordinator
Select Dental Management 3.6
Scheduler job in Garden City, NY
We're Hiring: FT Dental Front Office Coordinator in Garden City!
*Dental office
experience required
Advanced DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Monday, Tuesday, Thursday 8:45AM - 6:00PM, Friday 7:45AM - 3:00PM, and Saturday 7:45AM - 2:00PM.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office insurance experience required.
Eaglesoft experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior dental front desk experience in dental office required.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
$33k-41k yearly est. Auto-Apply 27d ago
Patient Services Account Coordinator - Onsite
Compugroup Medical 4.0
Scheduler job in East Meadow, NY
Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Customer and Patient Support (Bilingual - English/Spanish)
Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone.
Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism.
Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership.
Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting.
Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support.
Your Qualification:
Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages.
Minimum of one year's experience in healthcare settings and working with Practice Management systems.
Must be available between the hours of 7AM - 5PM EST.
Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment.
Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting.
Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
$46k-63k yearly est. Auto-Apply 21d ago
Pre-Registration Specialist
Fair Haven Community Health Care 4.0
Scheduler job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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The average scheduler in Norwalk, CT earns between $27,000 and $101,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Norwalk, CT
$53,000
What are the biggest employers of Schedulers in Norwalk, CT?
The biggest employers of Schedulers in Norwalk, CT are: