Scheduler jobs in Norwalk, CT - 614 jobs

FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required. Pay Rate: $25/hr Job Description Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file. Responsibilities • Obtains source verification of credentials in accordance with prevailing policies and procedures. • Tracks responses and follows-up on items not received within established cycle periods. • Reviews completed files with management in accordance with established schedules. • Maintains credential records. • Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services. •Adheres to operating policies and procedures including delivery of completed work and use of resources. •Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information. • Informs management regarding the status of departmental operations and provider credentialing issues of concern. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Qualifications • High School Diploma or equivalent required. • 1-3 years of relevant experience, required.

Please find below the : Job Title : Patient Registrar Duration : 6+ months (Possibility for extension) Pay Rate : $21-$23/Hr. Job Description: M-F 8a-4p or 9a-5p based on dept needs. 22 wk assignment. Bilingual Spanish speaking preferred but not required. EPIC exp. HS diploma/GED (required). Some college (preferred). 1 yr clerical exp (required; 5+ yrs strongly preferred). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred). Telephone, customer service, oral & written communication, keyboard, computer skills (required). Education High school/GED Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well. Description We are looking for an Aesthetic Patient Care Coordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location. JECT's Core Values Specialized: JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field. Personalized: JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals. Welcoming: At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands. Collaborative: As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level. Key Responsibilities Manage and respond to incoming client communications via phone, text message, and email Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities Answer all questions regarding costs and services (deferring to a provider if necessary) Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed Resolve client questions and issues with the utmost care and attention to detail Share customer feedback and information with other team members and managers to continuously evolve the client experience Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person Nurture relationships and facilitate client reach outs proactively and on a regular basis Deliver personalized service while meeting quality and productivity standards Ensure confidentiality of sensitive information, HIPAA Radiate the JECT mission and team goals, including KPIs and OKR Expectations Ability to multi-task in a fast-paced environment, whilst still being attentive to clients Ability to take the lead on a conversation and initiate a consultative approach Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client Existing knowledge of medical aesthetic services highly advantageous Must be willing to work a flexible schedule including some evenings and weekends Qualifications Associates degree preferred 1-2 years of sales experience Experience in medical aesthetics or similar industry highly advantageous Compensation & Benefits Competitive compensation Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation & Sick) Training & Development Generous employee discounts on JECT services and products

**Welcome to Northeast Radiology an Akumin Company!** As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us! The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Bilingual Spanish speaking strongly preferred** **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + **Bilingual in Spanish is a plus.** **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Pay rate range is $18 - $20 per hour **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** **The pay rate is $18-23/hr.** Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

←Back to all jobs at Prestige Companion and Homemakers, LLC HOME CARE SCHEDULER Prestige is seeking a home-care scheduler. The Scheduler is responsible to coordinate and maintain scheduling for our clients and staff. RESPONSIBILITIES include but not limited to: 1. Understands and adheres to established agency policies and procedures. 2. Creates and maintains staff schedules. 3. Match caregivers to the right clients. 4. Provides staffing for sick leave, vacation, long term leave, etc 5. Schedules client appointments/visits according to care plans and staff availability. 6. Enters scheduling data into database. 7. Contacts care providers/managers and clients regarding day-to-day changes. 8. Discerns client services required as outlined in agreements, urgent requests and care plans. 9. Enters staff and client information into database. (including callouts and other requests) 10. Maintains staff and client database (e.g. client admission, client hospital admission and discharge). 11. Complete client reports. 12. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services. QUALIFICATIONS: 1. H.S. Diploma or GED(minimum). 2. Prior HOME CARE SCHEDULING experience A MUST. 3. Computer skills including but not limited to MS Office, MS Excel and Scheduling program. 4. Experience with healthcare software such as Clearcare and Sandata 5. Basic medical terminology. 6. Interpersonal, organizational and communication skills. 7. Ability to carry out directions, read and write. 8. Maturity and ability to deal effectively with the demands of the job. 9. Proactive in all decision making and a team player 10. Must have a good understanding of seniors/elderly. WORKING ENVIRONMENT: Works indoors in office, primarily. JOB RELATIONSHIPS: 1. Supervised by: Administrator RISK EXPOSURE: Low risk LIFTING REQUIREMENTS: Ability to perform the following tasks if necessary: ï‚· Ability to participate in physical activity. ï‚· Ability to work for extended period of time while sitting, standing and/or being involved in physical activity. ï‚· Moderate lifting. ï‚· Ability to do moderate bending, lifting and standing on a regular basis. Please send resume for Immediate Consideration. Job Type: Full-time Please visit our careers page to see more job opportunities.

Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture: Understanding how a single decision can influence multiple outcomes down the line Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.

RVNAhealth is looking for a compassionate, skilled, and licensed Physical Therapy Assistant (PTA) to join our team and provide high-quality, In-Home Outpatient (IHOP) services to patients in Fairfield County. Territory includes towns of Danbury, Newtown, Bethel, Ridgefield, Wilton, Weston, Redding, Norwalk and Stamford. As an In-Home Outpatient PTA, you'll work under the supervision of a licensed Physical Therapist, supporting individuals through their recovery journey by helping them regain strength, mobility, and independence. What You'll Do Provide therapeutic exercises and treatments based on the physical therapist's plan of care Deliver hands-on care including gait training, strengthening, mobility exercises, and adaptive equipment use Monitor and document patient progress, communicating regularly with the supervising PT Adjust treatments (with PT approval) based on changes in patient status Participate in team meetings, case conferences, and care planning discussions Maintain accurate, timely clinical documentation using electronic tools Deliver care with empathy, professionalism, and a focus on positive outcomes Manage a productive caseload and travel locally to patient homes What You Bring Associate degree from an accredited Physical Therapist Assistant program Current Connecticut PTA license in good standing 2+ years of clinical experience preferred (home health experience a plus) Strong communication and collaboration skills Reliable vehicle and valid driver's license - ability to travel daily in Fairfield County Comfort using tablets and completing electronic documentation Why Join RVNAhealth? Work one-on-one with patients in a meaningful, home-based setting Supportive and collaborative rehab and clinical team Competitive compensation and mileage reimbursement Ongoing training and professional development Be part of a non-profit mission that's been serving the community for over 100 years Benefits of Working at RVNAhealth RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer: Competitive compensation Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans Paid time off Personal Wellness Days A supportive and employee-centric culture Comprehensive orientation Ongoing educational, training and certification opportunities Wellness programs Compensation: The pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications. RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. It will be a condition of employment at RVNAhealth to submit to a pre-employment physical/drug screen and background check, which may include the following: fingerprinting, verification of employment, paraprofessional certifications, designations or licenses, and educational background.

The Scheduler is an avital administrative role within our medical office. The candidate is responsible for preparing and maintaining all aspects of the medical providers and APP schedules. The candidate will create and maintain the diagnostic review schedule for the providers. This candidate will ensure the distribution of the schedule adheres to the practice guidelines for all providers including overnight call and weekend coverage distribution. Key Responsibilities: Prepare Physician and APP schedule according to the formula of the practice. Enter the information into the various schedule programs Update the physician appointment schedules Update and communicate changes efficiently and effectively Input the diagnostic reviews and ensure no conflicts Ensure distribution of the schedule in all areas of the practice Serve as a liaison between the providers and other staff members Support general office operations. Essential Job Functions: Organizational Skills: Managing complex schedules across multiple providers and departments requires excellent organizational skill. Must be able to prioritize tasks to avoid errors. Communication Skills: Effective communication with the medical staff is crucial for efficient operations. Attention to Detail: Accuracy in data entry, scheduling and adhering to the practice guidelines is vital to in a healthcare setting. Technology Proficiency: Comfort and experience using scheduling software, EHR systems, general software, privacy laws.

Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations. Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients. Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits. Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer. Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics. Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care. Ensure patient appointments and treatments and tests to not fall through the cracks. Ensure patient compliance with appointments and test to ensure continued treatment. Identifies and facilitates patients with financial needs to Financial Navigation team. Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients. Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled. Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care. Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues. Prepares reports on trends for no shows and cancellations. Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms. Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team. Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation. Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center. Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center. Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center. Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center. Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary. Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate. Provide in-service training for users. Maintains the day to day operation of Cerner performance workflow. Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required. All other duties as assigned. The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support. The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time. QualificationsRequired: Bachelor's degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem solving skills. Excellent verbal and written communication skills. Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services. Experience working with Tableau. Experience working with Cerner. Bilingual in Spanish and English. Please Note: Verification of degree (e. g. , diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital

Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required At Stony Brook Medicine, the Oncology Scheduling Coordinator in the Cancer Center functions in a role encompassing coordination of complex cancer patient visits, treatments and procedures, discharges, under the direction of the Senior Manager of Operations. Duties of the Oncology Scheduling Coordinator - Cancer Center may include but are not limited to the following:Coordinates high volume, high patient accuity discharges, including complex, interdependent scheduling of multiple appointments across multi-specialties for procedures, treatments, diagnostics and MD visits for cancer patients. Coordinates hospital, ambulatory multi-day treatments, pre and post treatment diagnostics and lab tests to align with inpatient or outpatient treatments and visits. Special attention to detailed coordination of high volume, multiple appointments within specified periods to align with treatment plans over several months or longer. Educates patients on necessary instructions for tests, order of sequential and parallel appointments across the cancer continuum, including coordinating care across surgical, medical and other oncology specialties (Medical Oncology and Hematology, Surgical Oncology, Gyn Oncology, thoracic surgery, for example) as well as multi-day ambulatory chemotherapy treatment calendars, pre and post-treatment testing and labs and diagnostics. Frequent rescheduling and re-coordination of numerous interdependent complex appointments due to the accuity of cancer patients in treatment who need treatment breaks or delays or have changes in treatment plans during the course of treatment, causing treatments to be frequently changed or held due to patient side effects of care. Ensure patient appointments and treatments and tests to not fall through the cracks. Ensure patient compliance with appointments and test to ensure continued treatment. Identifies and facilitates patients with financial needs to Financial Navigation team. Discharges patients and schedules follow-up clinic appointments for patients in Cerner/EWS; schedules testing appointments for patients in Cerner or outside on behalf of the patient; gives patients necessary instructions for their ordered test(s); advise patients on the need for authorization/pre-certification; copies scripts that are given to patients. Performs end of day and monthly reconciliation to ensure that all required treatments and appointments have been scheduled. Provides MD and care team with end of day reconciliation of outstanding requirements for documentation of ordered tests and treatments to ensure that patients coming in for future appointments have all the necessary documentation and orders in place so financial and clinical processes can take place and not delay patient care. Monitors and follows-up on "no show" patients to identify and escalate patient compliance issues. Prepares reports on trends for no shows and cancellations. Identifies potential billing and insurance issues: Has patients complete all of the appropriate forms. Responsible to ensure that all necessary information is provided to the Cancer Center Treatment/ Procedure Authorization Team. Ensures that the patient completes all necessary paperwork; provides appropriate insurance documentation. Provides cross coverage for Patient Flow Coordinators and is bi-directionally versed in fulfilling that role within the cancer center. Communicate daily with Financial Navigation staff, authorization team, Patient Flow Coordinator as well as all cancer center staff to facilitate smooth flow of patient discharge and overall smooth operations of the center. Maintains calm, friendly and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the center. Creates spreadsheets and reports as related to various reconciliation and operational issues, as required to support increased volume and future growth of the Cancer Center. Support administrative functions related to obtaining orders from physicians and responding to inquiries as necessary. Greet patients and answer telephones in assigned area and assist callers and direct calls, as appropriate. Provide in-service training for users. Maintains the day to day operation of Cerner performance workflow. Provides coverage for Patient Flow Coordinators in the Cancer Center and is back up for other cancer center sites, as required. All other duties as assigned. The selected candidate will be scheduled to train Mondays through Fridays and will then be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/support. The selected candidate will be offered a temporary appointment. Temporary appointments ordinarily shall be given only when an employee's initial appointment in the University is made to a position vacated by a professional employee who is serving a probationary appointment pursuant to Title C, section 5, or Title D, section §6 of the SUNY Policies of the Board of Trustees. A temporary appointment is also appropriate whenever a position has been vacated by an employee on approved leave. A temporary appointment is one that may be terminated at any time. QualificationsRequired: Bachelor's degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem solving skills. Excellent verbal and written communication skills. Preferred: Experience in cancer or cancer related outpatient or ambulatory health care services. Experience working with Tableau. Experience working with Cerner. Bilingual in Spanish and English. Please Note: Verification of degree (e. g. , diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre-employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Anticipated Pay Range:The salary range (or hiring range) for this position is $54,344 - $66,244 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504160Official Job Title: TH Staff Assistant IJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Cancer CenterSchedule: Full-time Shift :Day Shift Shift Hours: 9:30 AM - 6:00 PM (Weekdays) - 8:00 AM - 4:30 PM (Saturdays) Pass Days: Sun, VariablePosting Start Date: Jan 5, 2026Posting End Date: Feb 5, 2026, 4:59:00 AMSalary:$58,344 - $70,244 / TotalSalary Grade:SL2SBU Area:Stony Brook University Hospital

Noor Staffing is hiring Centralized Scheduler- Make a Difference Every Day with Noor Staffing Group Are you a compassionate and skilled Medical Assistant looking to be part of a dynamic healthcare team? A leading medical facility in Mount Kisco is searching for a dedicated Centralized Scheduler Key Responsibilities: Scheduling: Accurately schedule patient appointments, procedures, and surgeries based on provider availability, patient needs, and departmental protocols. Utilize electronic health record (EHR) systems and scheduling software to manage appointments and maintain accurate records. Coordinate schedules for multiple departments and resources, ensuring efficient utilization. Handle incoming and outgoing calls to facilitate patient needs and answer inquiries related to scheduling. Patient Information: Obtain and verify patient information, including insurance details and medical history, for scheduling purposes. Update patient information in the EHR system accurately and efficiently. Communicate with patients regarding appointment details, including confirmations, cancellations, and changes. Customer Service: Provide excellent customer service to patients and staff, addressing inquiries and resolving issues related to scheduling. Maintain a professional and courteous demeanor in all interactions. Follow practice protocols regarding approval for exceptions/add-ons. Administrative Tasks: Maintain accurate and organized records of patient appointments and schedules. Prepare reports and documentation as needed. Follow established protocols for scheduling and the collection of financial information. Direct patients to the patient portal to update or complete necessary patient forms. Address patient portal tasks according to practice protocols. Other Duties: May assist with other administrative tasks as needed. May act as a clinical resource for clerical staff. Shift: Monday to Friday | 8:00 AM - 5:30 PM Why Apply? $21 per hour - Competitive pay! Consistent Schedule - Monday to Friday, 8:00 AM - 5:30 PM Work with top healthcare professionals in a fast-paced, rewarding environment Locations available - Mt Kisco Who Can Apply? High School Diploma or GED required Administrative Certification OR relevant experience BLS Certification (or willingness to obtain within 90 days of hire) Ability to work in a fast-paced healthcare environment Experience with EHR (Epic preferred) is a plus! Bilingual is an advantage Ready to take the next step in your medical setting career? Apply today!

Job DescriptionScheduling Coordinator - Garden City, NY Affirmed Home Care is a premier concierge, private-pay home care agency dedicated to providing exceptional, personalized care to our clients. We are committed to supporting both our clients and their families by delivering high-quality services in the comfort of their homes. We are currently seeking a reliable, detail-oriented, and motivated Scheduling Coordinator to join our Garden City, New York office. Position Overview: The Scheduling Coordinator plays a key role in ensuring the smooth and efficient delivery of home care services. This position is responsible for coordinating caregiver schedules, responding to scheduling needs, and proactively resolving challenges while maintaining the highest standards of client care. The ideal candidate is organized, communicative, and comfortable working in a fast-paced healthcare environment. Salary: $60,000-$70,000 annually, commensurate with experience Key Responsibilities: Coordinate and assign HHAs, LPNs and RNs to client visits based on client needs and caregiver availability Maintain accurate and up-to-date schedules within the scheduling system Manage schedule changes, requests, and urgent coverage needs in a timely manner Serve as the main point of contact for caregivers regarding scheduling questions and updates Communicate schedule changes clearly and promptly to caregivers and clients Identify and resolve scheduling conflicts in collaboration with senior scheduling staff or management Ensure accurate documentation of caregiver assignments and client schedules Provide ongoing support to caregivers and clients with scheduling-related inquiries Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree preferred 1-2 years of scheduling or coordination experience, preferably in home care or a healthcare setting Experience with scheduling software and strong proficiency in Microsoft Office Why Join Affirmed Home Care? Competitive Salary: Compensation negotiable based on experience Paid Time Off: Generous PTO to support work-life balance Comprehensive Benefits: Medical, dental, and vision coverage 401(k) Retirement Plan: With company match Career Growth: Opportunities for professional development and advancement Supportive Culture: A collaborative, compassionate team committed to excellence Affirmed Home Care is an equal opportunity employer and welcomes all qualified applicants to apply. Powered by JazzHR 1SIQwBpcjF

The Scheduling Coordinator/Admin is the operational center of the service department. This role manages technician scheduling, ensures efficient routing, and oversees all administrative components of service work-from job completion verification to invoice readiness. The ideal candidate is organized, proactive, and able to coordinate across technicians, customers, and office leadership in a fast-paced HVAC environment. This position directly affects technician productivity, revenue flow, and customer satisfaction.Benefits include health, dental, and vision insurance. Supplemental insurance options. 401k. PTO and holidays. #ZR

Essential Duties and Responsibilities: (including but not limited to the following) Channels all incoming calls, routes calls to appropriate department and/or person. Announces calls to physicians and executive staff. Takes messages and processes them accordingly. Knows physicians and staff schedules for all offices. Has general information regarding insurance, schedule, procedures, and services provided by the Group. Keeps log of physician telephone numbers, cell phones and pager numbers. Responsible for taking consults called in by the hospital, physicians or service and relaying them to physicians requested. Handles emergencies according to specified procedure. Turns over calls to the answering service as per instructed. Keeps answering service advised to covering physicians, physician telephone pagers and telephone numbers. Confirms physicians' daily appointments, checking information and updating when possible. Maintains information and confidentiality. Performs related work as required. Performance Requirements: Adheres to all Medical Group's policies and procedures including OSHA and HIPAA guidelines. Knowledge of business office procedures. Knowledge of Call Manager software and communication procedures. Skill in operating a communications system. Ability to read, understand and follow oral and written instructions. Ability to speak clearly and concisely with a pleasant telephone voice. Ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, physicians, staff and the public. Typical Physical Demands: Work requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires the use of office equipment, such as computer terminals, telephones and copiers. Typical Working Conditions: Work is performed in reception area. Involves frequent contact with patients, physicians, and staff. Work may be stressful at times, interaction with others is constant and interruptive Contact involves dealing with sick people. Qualifications: Superior customer service skills PC proficiency with Microsoft Office and Outlook Self-starter with the ability to work independently Education: High School diploma or equivalent/GED

Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments. Main Function: The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital's computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service. Key Responsibilities: Schedule patient appointments into the hospital computer system in accordance with physician office requests Accurately collect and enter patient demographic and procedural information Provide excellent customer service to patients, providers, and internal departments Verify and confirm appointments with appropriate documentation Collaborate with other departments to resolve scheduling issues or conflicts Maintain confidentiality in accordance with HIPAA and hospital policies Qualifications: Education: High school diploma required; some college coursework preferred Experience: Minimum one year of previous office experience required Prior experience in a medical setting preferred Proficiency in computer use required Experience with MediTech and appointment scheduling software preferred Knowledge of medical terminology required Why Join Griffin Health? At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day. Apply Today!

We're Hiring: FT Dental Front Office Coordinator in Garden City! *Dental office experience required Advanced DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Schedule: Monday, Tuesday, Thursday 8:45AM - 6:00PM, Friday 7:45AM - 3:00PM, and Saturday 7:45AM - 2:00PM. Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. Schedule and confirm patient appointments to maximize the provider schedules. Present treatment plans and financial responsibilities effectively to patients. Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. Maintain a positive and professional image, both individually and within the workspace. Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. Other assigned duties and responsibilities per management. Required Skills/Abilities Dental office insurance experience required. Eaglesoft experience strongly preferred. Excellent oral and written communication skills. Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. Facility with Microsoft Office and dental practice management software. Positively contribute to a respectful and collaborative working environment with coworkers. Facilitate patient comfort, care, and satisfaction consistently. Willingness to advance skills through continuing education opportunities. Present to work during scheduled shifts. Education and Experience High School Degree. Prior dental front desk experience in dental office required. People management or staff/ project coordination experience. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionSalary: Hourly based on experience Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture:Understanding how a single decision can influence multiple outcomes down the line Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.