We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$16.5-23.6 hourly 5d ago
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Patient Service Representative
Chicago Family Health Center 4.1
Scheduler job in Chicago, IL
Job Title: Patient Service Representative Schedule: Monday - Friday 8:00am - 5:30pm, Weekend Rotation We are seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions. Additionally, the PSR will also verify insurance, handle complaints, troubleshoot potential customer issues, and provide basic customer service functions in achieving high performance standards.
Responsibilities:
- Greet patients and visitors in a professional and courteous manner
- Register patients by verifying demographic and insurance information
- Schedule appointments and maintain appointment calendars
- Answer incoming calls and direct them to the appropriate department or staff member
- Verify insurance eligibility and coverage
- Collect co-payments and outstanding balances
- Handle patient complaints and resolve issues in a timely and professional manner
- Maintain patient confidentiality and privacy
- Perform basic administrative duties such as filing, faxing, and scanning documents
- Adhere to all HIPAA regulations and guidelines
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical office or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficient in Microsoft Office and electronic medical records (EMR) systems
- Knowledge of medical terminology and insurance billing preferred
- Ability to work independently and as part of a team
We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a motivated individual with a passion for customer service and patient care, we encourage you to submit your application for consideration.
Chicago Family Health Centers offers benefits to all its full-time employees:
BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |
Requirements
Education and Experience
High School diploma or its equivalent, Associate Degree preferred.
Medical office assistant experience with a minimum of 1 to 2 years' experience.
Certification and/or experience in billing, and coding preferred.
Medical terminology, and automated office experience preferred.
Computer literacy required.
Good communication and organizational skills.
Knowledge/Skills/Abilities
Demonstrated ability to collaborate effectively in a team setting.
Ability to maintain effective and professional relationships with patients and other members of the care team.
Comfort working in a medical setting as part of a multi-disciplinary team.
Ability to multitask and prioritize tasks effectively.
Strong communication and interpersonal skills.
Experience in working with a diverse population base preferred.
Ability to appropriately handle confrontation and conflict.
Ability to work independently and to seek consultation as necessary.
Ability to follow organization and departmental processes and procedures.
Ability to work in a high stress/fast paced/high work volume environment.
$34k-39k yearly est. 5d ago
Patient Experience & Front Office Coordinator
American Dental Associates Ltd. 4.7
Scheduler job in Chicago, IL
Full-Time | Modern Healthcare Practice | Growth Opportunity This is not a traditional front desk role. We're looking for a Patient Experience & Front Office Coordinator-someone polished, confident, and organized who enjoys being the connector between people, systems, and care. If you like fast-paced days, clear structure, and having real responsibility, this role is designed for you.
Dental experience is not required. We provide training. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.
What You'll Be Doing
Creating a smooth, professional experience from the first phone call to check-out
Managing a busy phone line and scheduling appointments efficiently
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments with confidence and professionalism
Keeping patient information accurate across multiple systems
Working closely with clinical and leadership teams to keep the day running smoothly
Who This Role Is Great For
Strong communicators who are comfortable on the phone and in person
People who enjoy computer-based, detail-oriented work
Problem-solvers who take ownership and think ahead
Professionals who aren't intimidated by numbers, insurance, or money conversations
Candidates looking for a long-term, growth-focused role
Why People Stay in This Role
Structured training and clear expectations
Modern systems and organized workflows
A team environment that values accountability and professionalism
Opportunity to grow within a multi-location healthcare organization
Benefits Include (waiting period applies)
Paid Time Off + Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you're confident, organized, and ready for a role that blends people skills with real responsibility, we'd love to meet you.
$30k-39k yearly est. 5d ago
Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Scheduler job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 3d ago
Patient Coordinator
Arch Dental
Scheduler job in Chicago, IL
Chicago Oral Surgery & Implant Center is seeking 3 Patient Coordinators to join our dynamic team at our off-site hub office on Hubbard Street! The ideal candidates are friendly, dependable, and thrive in a fast-paced, patient-focused environment. If you're looking for a role where you can make a real impact on patient experiences while supporting a top-tier surgical team, we'd love to hear from you!
Benefits for the Patient Coordinator:
Health Insurance
Dental Insurance
Vision Insurance
401(k)/IRA retirement plan
PTO
Paid Holidays
CE credit reimbursement
Training on-site
Schedule for the Patient Coordinator:
Monday - Friday: 8AM - 5PM
Saturday: 8AM - 1PM
*Team is to be at the office 30 minutes prior to start time.
Responsibilities and Requirements of the Patient Coordinator:
At least 2 years of patient coordinator experience required
Answer phones and address inquiries from patients, ensuring excellent customer service.Schedule appointments and maintain the appointment calendar using the patient management software. Communicate effectively with patients to confirm and remind them of their appointments
Assist with the coordination of patient records and paperwork. Ensure all patient information is accurate and up to date with recent treatments and procedures
Maintain a clean and organized front office area
Strong organizational and multitasking skills
Ability to work well with a team and possess a positive, friendly personality
$27k-37k yearly est. 1d ago
Patient Access Coordinator
Colorado Center for Reproductive Medicine 3.5
Scheduler job in Chicago, IL
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: Chicago, IL
Department: Administrative
Work Schedule: Monday - Friday (8am - 4:30pm); Rotating weekends. Hours subject to change based on business needs and needs of patients.
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do:The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing "New Patient" paperwork, two days prior to their appointment.
Mail patient information and education materials.
Monitor faxes and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$32k-37k yearly est. 5d ago
Finite Scheduler
Treehouse Foods, Inc. 4.7
Scheduler job in Oak Brook, IL
**Employee Type:** Full time **Job Type:** Supply Chain Planning **Job Posting Title:** Finite Scheduler **About Us** **:** TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- **Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together.** We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
**What You G** **ain** **:**
+ Competitive compensation and benefits program with no waiting period - you're eligible from your first day!
+ 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
+ Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
+ Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way.
+ An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
+ Access to our wellness and employee assistance programs.
**Job Description:**
**_About the Role:_**
As a Finite Scheduler, you'll play an important role supporting our operations, based out of our corporate office in Oak Brook, IL. You will be responsible for developing a balanced production schedule that supports execution while aligning supply chain and operational requirements.
**_You'll add value to this role by performing various functions including, but not limited to:_**
+ Translates weekly item level master schedule into daily, line / shift level schedule aligning business priorities with plant / operational efficiencies.
+ Adjust and optimize production schedules as needed due to incoming materials or near-term customer orders that differ from the agreed SIOP/IBP plan.
+ Work closely with the integrated planning and plant operations team to ensure proper coverage and accurate schedules
+ Daily communication with Master Scheduler and operations regarding production schedule and any potential changes, keeping changes to a minimum.
+ Utilize appropriate systems to drive efficiency continuously, improve productivity, and optimize scheduling.
+ Ensure successful execution by utilizing effective planning processes, system set-up, and communication with the cross functional teams (New products, customer promotional / merchandising events).
+ Set-up and maintain systems to facilitate efficient inventory management, customer service, and operational metrics.
+ Work cross-functionally with material planners, warehouse, quality, and maintenance to ensure alignment and meet company objectives.
+ Attend the Daily Production Communication meeting to understand daily changes and help with issue resolution
**_Important Details_** **_:_**
+ This is a full-time, first-shift hybrid role based in our Oak Brook, IL office.
+ The anticipated compensation for this position ranges from $61,900 to $92,900 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.
**_You'll fit right in if you have:_**
+ Bachelor's degree in Business, Supply Chain, Finance, Statistics, Operations Research, or related field is preferred.
+ Minimum 2 years supply chain, production scheduling, demand planning, or operations experience.
+ Strong computer skills including knowledge and understanding of Microsoft Office, Power BI and SAP/ERP are preferred. Including the ability to access reports and data to utilize the information and make effective analytical decisions.
+ Possess ability to deal professionally and effectively with all levels of personnel. Ability to effectively present information with various departments and employees.
+ Ability to organize and prioritize tasks to meet deadlines. Strong analytical skills with the ability to communicate clearly verbally and in written form.
+ Strong organizational/time management skills.
+ Self-motivated with strong multitasking, analytical thinking, problem solving and leadership skills.
**Your TreeHouse Foods Career is Just a Click Away!**
Click on the "Apply" button or go directly to ****************************** to let us know you're ready to join our team!
_At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time"._ _TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact_ _disability-accommodations@treehousefoods.com_
TreeHouse Use Only: #IND1
TreeHouse Foods is a private label food and beverage leader focused on customer brands and custom products. When customers partner with TreeHouse they can expect access to an industry-leading portfolio, strategic vision, on-trend innovation and insights, world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service.
Our strategy is to be the leading supplier of private label food and beverage products by providing the best balance of quality and cost to our customers. We engage with retail grocery, food away from home, and industrial and export customers, including most of the leading grocery retailers and foodservice operators in the United States and Canada. Our portfolio includes a variety of shelf-stable, refrigerated, and snack products.
Customers can expect comprehensive flavor profiles including natural, organic, and preservative-free ingredients in many categories and packaging formats. TreeHouse Foods is best known for food and beverages produced by our two largest businesses Bay Valley Foods, LLC (including E.D. Smith and Sturm Foods) and TreeHouse Private Brands. With more than 10,000 employees in over 26 plants across the United States and Canada, TreeHouse Foods is based in Oak Brook, Illinois.
**Recruitment Fraud Alert**
We want to ensure your career journey with TreeHouse Foods is safe and secure. Scammers may attempt to impersonate our company by sending fake job offers, interview, and sensitive document requests. If you receive an email claiming to be from us, always verify the sender's email address-it should match our official company domain (@treehousefoods.com) exactly. We will _never_ ask for payment, financial, or personal information and documents as part of our interview process. If you suspect fraudulent activity, please contact us directly by visiting the Contact page on our website (****************************************************** . Stay vigilant to protect yourself from recruitment scams.
**Disability Assistance and EEO Considerations:** At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time." TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com
**To all recruitment agencies:** TreeHouse Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Treehouse Foods employees, or any company location(s). TreeHouse Foods is not responsible for any fees related to unsolicited resumes/CVs.
$61.9k-92.9k yearly 5d ago
Registration Specialist II
Elgin Community College 4.0
Scheduler job in Elgin, IL
About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
Monday through Friday - some evening hours required.
Rate of Pay:
This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
Medical, Dental, Vision Insurance
Life and Long-Term Disability Insurance
Flexible Spending Account (FSA, DCA, Commuter)
Retirement Plans (Pension, 457b, 403b)
Time Off with Pay
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)
Sick Banks
FLSA Status:
Non-Exempt
Grant Funded:
No
Job Summary:
An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager.
Required Knowledge:
1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience.
2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
3. Considerable skill in problem solving and analytical deduction.
4. Considerable skills in verbal and written communication.
5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds.
7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs.
Desired Knowledge, Skills & Abilities:
Associates degree or 60 hours of college credit preferred.
Essential Duties:
1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc.
2. Orient new staff in the registration department of processes to ensure consistent services
3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites.
4. Assist and resolve issues for students registering in person on online.
5. Verify student records and process any necessary changes to ensure accuracy.
6. Enter incoming transcript information into database.
7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking.
8. Determine residency for tuition costs and monitor address changes for residency status.
9. Complete enrollment verifications
10. Maintains required training, licensure and/or certifications
11. Maintains confidentiality of privileged information and adheres to applicable privacy laws
12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
14. Adheres to department guidelines for attendance and punctuality
Other Duties:
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Perform other job-related duties as assigned which pertain to the job description.
Physical Demands:
Light (up to 25 lbs occasionally or 10 lbs frequently)
Visual Acuity:
Close visual acuity (e.g. computer, assembly)
Work Environment:
Moderate noise
Environmental Conditions:
Typical office or administrative
Current SSECCA Union Member Information:
The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
$36.5k-48.7k yearly 60d+ ago
Scheduler
Us Tech Solutions 4.4
Scheduler job in Oakbrook Terrace, IL
+ As related customer equipment, facilities, or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. + Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
+ Functions with some autonomy but guided by established policies or review of end results.
+ The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Working Model** : 2-3 days in office per week, remote when not in office
**Working Hours** : 8am - 5pm, Monday - Friday
**Travel** : 10-15%, domestic
**Why we come to work:**
+ In Project Controls, our goal is to ensure the right rigor around schedule and cost management processes to deliver projects on-time and within budget.
+ With focus and rigor around tools, processes, operating rhythm, and people, here you shall have the opportunity to learn, contribute, and excel in one of the best Project controls functions in the industry.
+ Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.
**Mission**
**Responsibilities and Accountabilities**
**Overall:**
+ Builds tender integrated schedules and cost estimates
+ Build project schedule and project budgeting in cost and schedule tools
+ Ensures compliance to the Global Standard process for Project Controls
+ Support PM to align project budgets to as sold in appropriate systems
+ Maintain project schedule and cost forecast throughout project
+ Analyse schedule and cost trends and provide forecasted cost and schedules to project team
+ Maintain a register of potential schedule and cost risks
+ Maintain a register of actual and committed costs
+ Checks and controls cost movements, compares with current scope and progress as well as with previous forecast. Also Compares with productivity factors and validates accuracy of estimates
+ Communicates schedule and cost status/forecasts/risk to functional cost owners and drives/supports risk mitigation
+ Provides internal and external project reporting of project status
+ Collaborate with 3rd parties on project cost and schedules
+ Presents all financial data in a transparent way, attends project and management review to present cost status
+ Provides change order calculations to ensure schedule and cost estimates are accurate
+ Updates changes in appropriate systems to ensure costs are aligned to the current situation
+ Aligns with Finance Controller to ensure reconciliation takes place between approved project financial data and books.
+ Support project close out and claims
+ Provide support to tenders
+ Oversee the planning function on the project
+ Ensure quality of the project controlling reporting.
+ Ensure accuracy of cost budgets, actuals, and forecasting
+ Ensure collaboration with functional cost owners to find strategies to reduce cost
+ Ensure alignment to established standards (WBS, process, procedures, tools usage)
+ Ensure efficiency and effectives of the project cost control team where applicable.
**Quality & Lean:**
+ Comply with Quality Procedures, work instructions and Processes at GSI level and Project Controls Function
+ Report or resolve any non-conformances and process in a timely manner
+ Identify areas of opportunity for standardization / optimization and where possible participate in a Kaizen or similar lean event to implement any identified improvements
**EHS**
+ Demonstrate commitment to safety through participation in formal and informal discussions
+ Adhere to all safe working procedures in accordance with instructions
+ Ensure safety work instructions are complied
+ Participate in the resolution of safety issues.
+ Initiate actions to improve health and safety where needed
**Performance Measurement**
+ Schedule quality
+ Cost forecasting quality
+ Schedule forecast quality
+ Cost and schedule performance of project
+ Timeliness of reporting
**Qualifications & Experience:**
**Required Qualifications:**
+ Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Job Family Group(s)/Function(s))
+ Deep domain knowledge of planning and use of Primavera
+ Strong oral and written communication skills
**Desired Knowledge & Experience**
+ 5+ years planning large turnkey projects
+ 2+ projects providing cost controlling on large turnkey projects
+ Lead planner on 2+ turnkey projects
+ Knowledge of cost control function on large complex turnkey projects
+ Knowledge of forensic analysis on large complex turnkey projects
+ Demonstrated ability to analyze and resolve problems
+ Established project management skills
**Planning skills** :
+ Identifying the key stakeholders from who to get inputs. Explain/exemplify how some would start the planning process; (proactivity)
+ Clearly identify/understand the scope of work by reading the contract and also pushing the PM/CM to help and prepare contract summary. Push on every function leader to decompose the scope and agree on the schedule; (proactivity/leadership)
+ Able to translate the project scope of work, restrictions, constraints, assumptions into a schedule. Needs to know how to operate schedule tools, how to create schedule links, task types, WBS; (technical skills)
+ Able to clearly identify critical paths 1,2,3. Able to leverage the tool to report all variances in the project tasks, how to utilize different baselines and explain the purposes for using it - compare contractual baseline, target baseline, last month plan, forecast dates; (technical skills/autonomy to define own rhythm)
+ Able to set/explain a project planning rhythm - what kind of tasks would perform? frequency? who is involved? (proactivity/leadership)
+ Able to explain impacts of schedule management on contractual discussions - capture customer delays, internal delays, forensic analysis... (technical/proactivity/leadership)
+ Knowledge & Experience on Planning Tools - MS Project, P6
**Cost skills:**
+ Familiar with project costs management
+ Able to explain how costs are structured (type of costs, how they are grouped/categorized/reported)
+ Able to explain how costs are tracked (how as sold is identified, which tools are used (SAP), how costs are reported, how variances are tracked and reported, any customized template)
+ How invoices are tracked (what's the involvement in the process).
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$39k-47k yearly est. 39d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Scheduler job in Naperville, IL
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Senior Scheduler
Layton Construction Company 4.8
Scheduler job in Chicago, IL
L.F. Driscoll, part of the STO Building Group, is looking to hire an experienced scheduler that will focus on a large mission critical project in Hammond, IN. The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion.
Responsibilities
Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule
Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting.
Develop an understanding of project scopes and contracts.
Communicates with Owner to assure customer satisfaction or implements corrective action when needed
Provide scheduling analysis for delays and impacts to identify and mitigate project risk.
Ensures that project teams are aware of and properly responds to risks relative to schedule and delay
Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules
Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc.
Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation
Conducts monthly schedule project audits
Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field
Supports a positive and inclusive work environment
Qualifications
EXPERIENCE/EDUCATION
Bachelor's degree in Construction, Engineering, Architecture, or related field
3-8 years relevant experience
Or equivalent combination of education and experience
Understanding of Earned Value Management System
Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office
Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP
Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance.
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program]
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
EEO Statement:
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at
stobuildinggroup.com
.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
.
$64k-82k yearly est. Auto-Apply 12d ago
Senior S&OP Production Scheduling Lead
Ingersoll Rand 4.8
Scheduler job in Lincolnshire, IL
Job Description
Job Title: Senior S&OP Production Scheduling Lead
Join a mission built on momentum
At Ingersoll Rand, we pair 160+ years of technology leadership with a founder's mindset. Our innovations in flow creation and life sciences power productivity and sustainability across life sciences, food & beverage, clean energy, industrial manufacturing, and infrastructure. With 80+ brands and a global footprint, we operate with ownership, curiosity, and speed.
Your impact
Own the decision of what we build and when. You will synchronize supply and demand, safeguard on-time delivery, and shrink past-due revenue by orchestrating a master schedule that connects S&OP intent to factory reality across multiple sites. You'll architect capacity strategies, uplift data integrity in ERP/MRP, and drive continuous improvement that accelerates flow and trims inventory.
Key outcomes
Master schedule consistently aligned with forecasts and S&OP, spanning sites/product lines.
Order promise confidence through rigorous checks of labor/machine capacity, materials, and design readiness.
Forward-looking capacity plans and reports with risks made visible and actionable.
Flawless execution via accurate work orders, BOMs, planning parameters, and lifecycle updates in ERP/MRP.
Improved performance against KPIs: on-time start/completion/delivery, lead-time adherence, aging orders, labor/material variances.
Root causes identified and eliminated through Lean/Kaizen and best-practice finite/constraint-based scheduling.
Integrated NPI launches with coordinated, cross-functional readiness.
Supply plans synchronized with demand through tight collaboration with Purchasing.
Data-driven visibility using Power BI, SQL, and ERP reporting; KPIs established and reviewed monthly to mitigate risk.
Qualifications
Must be able to work on government contracts directly or access shared data resources
7+ years in Supply Chain or Production Planning/Scheduling
Bachelor's degree
ERP/MRP mastery (SAP, Oracle, or equivalent)
Multi-site/global planning experience preferred
End-to-end understanding of manufacturing data flow, from design to shipment
Ability to lead and collaborate across functions and levels
Analytical strength, problem-solving rigor, and continuous learning orientation
Proven results delivering and sustaining process improvements
Knowledge of different business models and how they shape planning/execution
Preferred
APICS CPIM or CSCP
Degree in Business Administration, Operations Management, or a related field
Background in regulated, lot-controlled, or clean room operations
Experience with Lean and Visual Factory tools
Work arrangement
Fully site based
Compensation
The pay range for this role is $70,000 - $90,000k. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
$52k-85k yearly est. 7d ago
Medical Central Scheduling Specialist
Qualderm Partners 3.9
Scheduler job in Chicago, IL
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly Auto-Apply 60d+ ago
Medical Scheduler
Fyzical Therapy and Balance Centers 3.7
Scheduler job in Bolingbrook, IL
Job Description
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Medical Receptionist opening that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Medical Receptionist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of continuous learning and career growth opportunities under a practice leader who is fully invested in you. As our Medical Receptionist, you will enjoy the easy flow of a supportive team that succeeds together.
Start down your exciting career path today by applying for this job opening!
Responsibilities
Handle patient scheduling, appointments, multi-phone line to answer any questions from potential or current patients
Collect new patient intake information; track all clinic referrals
Disseminate information to patients; act as a go-between for patients and physicians
Fax/ send reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
H.S. graduate or GED certificate
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude/ demeanor, good work ethic, integrity and empathetic towards people that are in pain
$25k-32k yearly est. 22d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Scheduler job in Chicago, IL
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 3d ago
Appointment Scheduler
McGrath Honda Elgin
Scheduler job in Elgin, IL
McGrath Honda of Elgin
Elgin, IL.
Scheduling Coordinator - Service Department
We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.
Essential Duties: (other duties may be assigned)
Deliver high levels of customer service
Understanding of new software
Track and evaluate progress through reports
Create and maintain customer account database
Data reporting and analysis of customer service history
Maintaining high volume of inbound customer traffic flow
Professional follow up
Create service appointments both over the phone & in person
$29k-37k yearly est. Auto-Apply 60d+ ago
Lead Scheduling Coordinator
Brookdale 4.0
Scheduler job in Vernon Hills, IL
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or General Education Degree (GED) required. A minimum of 1-2 years related experience. One year experience working with older adults or in a related healthcare setting preferred. One year supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
None
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers.
Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents.
Ensures that community and corporate policies are disseminated and followed by all associates.
Provides Personalized Living services as needed and within professional and state guidelines.
Coordinates alternative resources for associates and families.
Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
Markets programs to any appropriate audience.
Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner.
Completes administrative reports as necessary and submits to manager.
Ensures complete and correct billing information is provided to the Director.
Assists staff with training/orientation. Encourages teamwork through cooperative interactions.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$28k-38k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist (71862)
Light On Anxiety Treatment Centers
Scheduler job in Arlington Heights, IL
Who We Are:
Light On Anxiety Treatment Centers is a specialty practice that was founded in 2012 to provide state of the art, cutting edge treatments for anxiety, OCD and related conditions. Light On Anxiety's mission is to provide accessible, practical, empirically supported Cognitive Behavioral Therapy (CBT) based treatment to help clients move past anxiety, OCD and related disorders as rapidly as possible. Light On Anxiety strives to exceed client expectations and is committed to providing excellence in customer service at each step of the anxiety treatment process. We pride ourselves in working collaboratively and providing treatment that is compassionate, personalized and action-oriented.
Job Description:
The Care Manager will provide excellence in scheduling operations, address client and clinician concerns in a timely and professional manner, and maintain a welcoming office space.
Responsibilities:
Working with the Director of Practice Management, serve as site lead for office space, including ensuring general cleanliness and upkeep, maintaining inventory, communicating site-specific matters to on-site staff and managing maintenance and service requests.
Provide superior client service demonstrating responsiveness and sensitivity to client needs with urgency to resolve any patient dissatisfaction in accordance with organizational values, policies and procedures, government regulations, and standards.
Answer incoming customer calls, emails and chat inquiries regarding scheduling, billing and service questions and general client concerns.
Schedule patient appointments in conjunction with clinical profile and patient convenience.
Reschedule and follow-up with patients who missed scheduled appointments, and confirm patient appointments.
Monitor clinicians' schedules daily to ensure optimal patient scheduling based on time and location preferences.
Assist patients in providing required registration information, including demographic, insurance and clinical data, as necessary.
Support clinical staff and clients by collecting assessment measures at regularly scheduled intervals.
Update client information in the customer service database during and after each interaction.
Collect and audit departmental data on a weekly basis to investigate and assess current processes and areas for improvement.
Support LOA's clinicians through thorough and timely communication and assistance with any questions.
Handle confidential information consistent with Federal HIPAA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality
Ensure problem resolution and corrective action for long-term solution, coordinating such efforts across departments.
Other duties as assigned
Schedule:
Full-time position (40 hours/week)
5 day schedule, Tuesday-Saturday
Hours: 9am-6pm
What We Offer:
We provide our full-time employees with a comprehensive benefits package, including:
Highly competitive salary commensurate with experience
Paid Time Off and paid company-observed holidays
Health, dental and vision insurance
Retirement plan with company match
Dependent Care and Commuter FSAs
Health Savings Account
Short-Term Disability
Company sponsored Basic Life / AD&D
Company laptop, ongoing technical support and technology stipend
Great opportunities for consultation, collaboration and growth
Qualifications
Requirements:
Bachelor's degree preferred
Must be able to work at the front desk, handling reception duties and providing professional first-point-of-contact service.
May occasionally require bending, reaching, or carrying light items during office setup or events.
“Patient first” attitude and ability to consistently provide 5-star service
Strong interpersonal skills; an effective communicator who conveys information in a manner that meets client needs
Energetic, empathetic, enthusiastic and organized individual, who thrives in a team-based environment.
Outstanding problem-solving skills, including the ability manage competing demands and respond quickly to shifting priorities
High degree of initiative and follow through; drive to actively seek out new projects, institute change and create a fun, rewarding and professional work environment
Exemplary attention to detail and the ability to deliver high-quality results with minimal supervision
Ability to lift up to 20 pounds occasionally (e.g., moving office supplies, small equipment, or boxes).
Ability to sit, stand, and move between offices throughout the workday.
Come join a team that promotes innovation, growth, and destigmatizing anxiety treatment!
$32k-44k yearly est. 15d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Scheduler job in Chicago, IL
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 31d ago
Appointment Scheduler
McGrath Honda Elgin
Scheduler job in Elgin, IL
Job Description
McGrath Honda of Elgin
Elgin, IL.
Scheduling Coordinator - Service Department
We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.
Essential Duties: (other duties may be assigned)
Deliver high levels of customer service
Understanding of new software
Track and evaluate progress through reports
Create and maintain customer account database
Data reporting and analysis of customer service history
Maintaining high volume of inbound customer traffic flow
Professional follow up
Create service appointments both over the phone & in person
The average scheduler in Oak Lawn, IL earns between $28,000 and $86,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Oak Lawn, IL
$50,000
What are the biggest employers of Schedulers in Oak Lawn, IL?
The biggest employers of Schedulers in Oak Lawn, IL are: