Senior Scheduler
Scheduler job in Fort Lauderdale, FL
This company is an excellent and highly successful developer/builder in South Florida with an impressive track record, amazing culture, and truly great story. They are looking to add an experienced Senior Scheduler to their team in house. This person will be integral in building and maintaining schedules while interacting with the operations team.
The ideal candidate could come from the general contracting arena, or the consulting side of the industry. They need to have a solid background and understanding of both construction and scheduling, as well as a firm grasp of P6 and how to best utilize the program.
The company does over $300M annually and both build and develop commercial, office, high-rise residential, multifamily, industrial, automotive, and public projects. The majority of their work being for long-term clients doing primarily negotiated work.
Requirements:
Minimum 7 years' experience working in the construction industry
PSP certification preferred
Must have at least 5 years' experience with P6
Experience developing pre-construction schedules from limited information
This is truly an exceptional opportunity for the right person, and they will not be disappointed with the quality of the people or the business environment.
Front Desk Coordinator RN - Operating Room
Scheduler job in Fort Lauderdale, FL
*Employment Type:* Full time *Shift:* Day Shift *Description:* A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.
Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
• We are committed to providing compassionate and holistic person-centered care.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching
Summary
Job Summary:
• Demonstrates a knowledge of management and clinical skills essential to the smooth and efficient operation of the Robotic and General specialty services.
• Supervises RNs, Surgical Technicians, Clinical Assistants and ancillary staff in the performance of their daily duties in the surgical suite.
• Maintains equipment and instrumentation within specialty area.
• Maintains constant communication with the Anesthesiologist of the day and Assistant Nurse Manager to expedite turnover times and ensure on-time starts.
• Functions as Charge Nurse when needed.
• Makes assessment of daily schedules as it relates to adequate staff and equipment.
• Continuously plans actions necessary to maintain the smooth flow of schedule, making allowances of emergency procedures or problems that may impede the movement of the procedures.
• Maintains communication with the Anesthesiologist of the day and respective surgeons of delays or situations that might impact their schedule.
• Evaluates procedures continually to ensure that the entire surgical suite runs smoothly.
This is a FT position on day shift (6:45A-3:15P) with benefits. Please visit our Career Center Home Page for more about our benefits.
• Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities
• Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday*Job Requirements:*
*Education:*
* Graduate of an accredited (ACEN/CCNE) school of professional nursing is required.
* Bachelor Degree is required or must enroll in a BSN program within six months of employment
*Experience & Skills:*
* Three (3) to five (5) years of operating room experience is required.
* DaVinci Robotic experience required.
* Excellent interpersonal and verbal and written communication skills are necessary.
*Licensure/Certification:*
* Registered Professional Nurse in the State of Florida
* BLS through AHA
* ACLS
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Patient Engagement Specialist - 245836
Scheduler job in West Palm Beach, FL
Patient Engagement Specialist
Recruitment & Outreach
Respond to incoming patient inquiries generated through marketing efforts, referrals, and internal databases.
Conduct initial pre-screening calls to determine eligibility and schedule qualified candidates for on-site screening visits.
Stay current on all active study protocols to accurately inform and guide prospective participants.
Record pre-screening outcomes in the CTMS and maintain thorough, up-to-date recruitment logs.
Assist with outreach initiatives-including community events and provider partnerships-to broaden recruitment pipelines.
Engagement & Retention
Act as the primary liaison for participants from the initial inquiry through completion of the study.
Deliver consistent and proactive communication (phone, text, email) to minimize no-shows and participant drop-off.
Support participants with logistics such as appointment reminders, transportation coordination, and follow-up scheduling.
Work closely with CRCs and investigators to address participant questions quickly and ensure adherence to study timelines.
Database & Metrics Management
Monitor key recruitment metrics, including inquiry response rates, show rates, and screen-fail trends.
Maintain organized documentation of recruitment activities and outcomes for reporting purposes.
Provide weekly performance updates, highlighting challenges and offering recommendations for improvement.
Collaboration & Continuous Improvement
Partner with marketing and site leadership to refine recruitment strategies using current data and performance insights.
Identify trends in participant interest, feedback, and eligibility barriers to support feasibility assessments.
Participate in team trainings and meetings to stay aligned with site objectives and process improvements.
Scheduling Specialist
Scheduler job in Boynton Beach, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 8:30am-5:00pm Monday-Friday, Rotating Saturdays 8am-2pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Property Visit Scheduler - No Sales Required
Scheduler job in Lake Worth, FL
Job Description
Property Visit Scheduler
Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved!
About The Role: • Walk into neighborhoods and find old windows or storm damaged roofing.
• Talk to homeowners and help them set up appointments for FREE estimates (no selling)
Qualifications:
• Outgoing personality
• Strong communication skills
• Driven to achieve goals
Compensation:
• $50,000 to $75,000 Annually (Salary, Commission & Bonus)
• 5-day work schedule (No Weekends!)
• Full training provided
• Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
#hc210788
Scheduler - Pharmacy Operations
Scheduler job in Fort Lauderdale, FL
About Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.
About the Role
The Scheduler will be responsible for creating and maintaining detailed work schedules across departments, ensuring optimal staffing based on performance metrics, order volume, and operational priorities. This role requires a strategic thinker with a strong background in scheduling complex, multi-department workflows - preferably in healthcare, manufacturing, or pharmacy operations. The ideal candidate will proactively adjust schedules based on real-time changes, such as time-off requests or workload fluctuations, and collaborate closely with department leads to ensure operational efficiency.
Key Responsibilities
Develop, implement, and manage daily and weekly schedules for all operational departments: PV1, Fulfillment, PV2, Shipping, Warehouse, Inventory, and Compounding.
Use operational metrics (volume forecasts, turnaround times, labor capacity, etc.) to guide scheduling decisions.
Coordinate with department supervisors to adjust schedules based on staff availability, absences, or time-off requests.
Maintain and update workforce data, shift coverage, and performance trends.
Monitor schedule adherence and identify areas for improvement.
Prepare and present scheduling and productivity reports to management.
Support operational planning for peak periods and special projects.
Optimize staffing models to improve efficiency and reduce labor waste.
Maintain compliance with all internal policies and regulatory standards.
Qualifications
Minimum 10 years of professional scheduling experience - preferably in pharmacy operations, healthcare, manufacturing.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Workspace. Experience using scheduling or workforce management is a plus.
Excellent analytical and organizational skills.
Strong communication and collaboration skills across multiple departments.
Ability to manage time-sensitive data and make data-driven decisions quickly.
Exceptional attention to detail and accuracy.
Proven ability to handle confidential information responsibly.
Preferred Skills
Experience with pharmacy workflows and understanding of operational KPIs.
Ability to design and automate reports and scheduling templates
100% on site in Davie, FL
Pay Range$50,000-$52,000 USD
Benefits:
401(k) with up to 4% matching
Medical, dental, vision and life insurance
Paid time off
Paid public holidays
At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Auto-ApplyScheduler
Scheduler job in Fort Lauderdale, FL
DPR is currently looking for a Project Scheduler. Scheduling will be of commercial projects within our core markets: Healthcare, Advanced Technology, Life Sciences, Higher Education and Corporate Office. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following:
Ability to grow capacity of team members on planning & scheduling best practices.
Ability to motivate and build trust amongst project teams during planning sessions.
Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones.
Develop contract (baseline) schedule and maintain contract schedule updates with project teams.
Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning.
Support Resource loading, Crew logic, Cost loading, & Variance report as required.
Coordinate with and include subcontractor schedule input and perspectives when applicable.
Ability to integrate the schedule and BIM model using 4D tools is a plus.
Provide risk management input on key schedule milestones.
Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis.
Create variance reports, graphics, and narratives to highlight issues or conflicts.
Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work.
Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment based construction tools.
Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution.
Experience with Smartsheet is a plus.
Qualifications
We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:
3+ years of experience as a Scheduler, preferably within DPR's Core Market projects.
Bachelor's degree in Construction Management, Engineering, or related field; or equivalent field experience.
Oracle Primavera P6 experience.
A strong work ethic and a “can-do” attitude.
Effective problem-solving skills.
A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines.
This position is salaried.
#LI-MS1
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
Auto-ApplyInstallations & Service Scheduler
Scheduler job in Stuart, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES: * Collaborate with field operations and sales teams to meet deadlines for installing CO2 tanks and beer equipment. * Independently prioritize tasks and create soft and hard schedules for pending services and installations, while confirming all scheduled installations.
* Prepare daily and weekly reports on completed and rescheduled installations.
* Respond to emails and safety-related service cases within a one-hour timeframe.
* Handle a minimum of 50-75 inbound or outbound calls per day, including field-related inquiries.
* Provide customers with daily updates on estimated time of arrival for scheduled services.
* Possess basic troubleshooting knowledge of all NuCO2 equipment.
* Responsible for dispatching calls to technicians daily to ensure all scheduled work is completed on time.
QUALIFICATIONS:
* Must be able to provide clear instructions and direction to Installation Technicians.
* Ability to multitask effectively in a fast-paced call center environment.
* Capable of working independently with minimal supervision.
* Demonstrates strong teamwork and excellent interpersonal skills.
* Effective problem-solving skills with keen attention to detail.
* Strong oral communication and active listening abilities.
* Requires successful training of CO2 tanks and their operation.
* Must understand and follow established safety guidelines.
EDUCATION AND TRAINING:
High school diploma or general education degree (GED).
EXPERIENCE:
* Two-years customer service experience in a call center environment preferably in retail, airline, food service, or service delivery industry.
* Experience using Outlook, Excel, and Word.
* This position can be remote or onsite in Stuart, FL.
NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-DNI
Patient Access Scheduler, Center for Hematology & Oncology, FT, 8:30A-5P
Scheduler job in Boca Raton, FL
Patient Access Scheduler, Center for Hematology & Oncology, FT, 8:30A-5P-152814Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description
The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. Exceeds departmental KPIs. Maintains a positive attitude, is self motivated, and encourages others. Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines. Understanding of insurance contracts and scheduling guidelines/protocols, Microsoft Office products and knowledge of EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole.
Minimum Required Experience:
Job Non-Clinical and Administrative Customer ServicePrimary Location Boca RatonOrganization Boca Raton Regional HospitalSchedule Full-time Job Posting Aug 28, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets
Auto-ApplySenior Scheduler
Scheduler job in Fort Lauderdale, FL
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
Vertex is seeking a Senior Scheduler with 5+ years of experience in CPM Scheduling and/or construction field experience to join our team.
This is an interesting and rewarding position working with our senior staff and interfacing with clients, developing and maintaining project schedules using Primavera P6 and reporting progress and any potential issues to the client. Additional tasks include analysis of construction claims issues, schedule delay analysis, and assistance with the preparation of expert reports and graphics.
Work closely with the Client Project Team to develop, maintain and manage multiple project schedules; to include periodic tracking and status updates
Reviewing project documents including drawings and specifications
Assist in the creation of comprehensive schedules, utilizing Critical Path Methodology (CPM), resource and cost loading as necessary
Review critical path, cost loading, schedule content, use of relationships and lag, constraints and milestones
Construction claims analysis including as-built schedule preparation, schedule analysis, document review and organization, key issue analysis, graphic exhibits and input to expert reports
Qualifications
BS in Engineering, Building Construction, Technology or Science related field preferred
Detailed understanding of CPM (Critical Path Method) concepts
Proficiency with Primavera P6 required
Strong computer skills, including Microsoft Office applications
Excellent quantitative, analytical, and communication skills
Field construction experience is a must
Committed to quality, integrity and an ability to work both independently and with teams
Travel as required to fulfill position and project responsibilities
Able to communicate effectively (written and verbal) with superiors, co-workers, clients, and subcontractors
Ability to work in a consultant setting - tracking your time and monitoring activities against a budget
Must be able to perform complex tasks and handle multiple priorities and can perform exceptionally under tight deadlines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected].
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Central Scheduler
Scheduler job in Wellington, FL
About the Role We are seeking a detail-oriented and customer-focused Radiology Scheduler to join our Centralized Scheduling Department. This role is critical in ensuring smooth patient scheduling and registration processes within our Radiology Unit. You will interact with patients, families, physicians, and hospital departments to provide exceptional service and accurate information.
Schedule: Onsite | Monday-Friday, 8:00 AM - 5:00 PM
Key Responsibilities
+ Greet, collect, and process incoming patient information in compliance with hospital policies and regulations.
+ Gather demographic and insurance details to verify reimbursement and maintain accurate records.
+ Coordinate with hospital administration, ancillary departments, and physician offices to ensure timely and appropriate services.
+ Perform scheduling for radiology procedures and obtain necessary authorizations.
+ Recognize signs and symptoms of stroke and initiate stroke alert protocols.
+ Complete patient registration for Emergency Department arrivals and assign temporary IDs as needed.
+ Willingness to cross-train and float to other areas (Admitting, Business Office, ER) when required.
Qualifications
+ High School Diploma or GED preferred
+ Minimum of 2 years in an acute care or related environment preferred
+ Excellent verbal and written communication skills
+ Strong organizational skills and attention to detail
+ Ability to work collaboratively and adapt to changing priorities
+ 1-2 years of experience in a clinical or acute care facility
+ Medical scheduling and insurance authorizations
+ Strong customer service skills
+ Familiarity with radiology procedures
+ Knowledge of medical terminology and clinical practices
Apply today to make a meaningful impact in patient care and experience!
Job Type & Location
This is a Contract to Hire position based out of Wellington, FL.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wellington,FL.
Application Deadline
This position is anticipated to close on Dec 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Practice Coordinator
Scheduler job in Boca Raton, FL
Experienced Practice Coordinator
Our thriving Interventional Pain Management and Ortho Spine practice is looking for an experienced Practice Coordinator who can take over the duties involved with coordinating patient care. Were looking for a professional who puts the patient first! The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service, takes initiative, and has that "go-getter" attitude. There are advancement opportunities for the successful applicant. We offer competitive pay and excellent benefits.
The Practice Coordinator will need to meet the following credentials:
Excellent Customer Service! Must wear a smile!
Must be professional, mature and reliable
Must have strong written and verbal communication skills
Must be a multi-tasker, able to work at a fast pace with accuracy
Must be a quick learner who can work independently and be a part of the team
Check in experience required. Insurance knowledge, ECW and Phreesia helpful.
Bilingual in Spanish preferred but not required
Basic job description but are not limited to the following:
Greeting patients
Obtaining current insurance and identification
Collecting copays and past due balance
Obtain completed paperwork depending on appointment type
Chart preparation and scanning old records
Upload imaging to Paxera system
Confirming referrals prior to appts
Scheduling patients
Additional responsibilities cross-trained in Check out will also be a part of your role.
Send orders for imaging, physical therapy, etc
obtain injection consents when scheduling
Answer incoming calls and route appropriately
Register and schedule new patients
Fill out appropriate forms based on appointment type and send to the appropriate team member
End of day closing
Job Type: Full-time
Benefits:
401(k) with 401(k) matching
Dental and Vision insurance
Health insurance
Life insurance
Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Requirement: Medical office or facility setting experience in the Medical Field
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
Requirements:
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)
Work Location: In person
PI**********d0-31181-39226441
Bilingual Medical Scheduler (Spanish)
Scheduler job in Port Saint Lucie, FL
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Bi-Lingual Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
The Bi-Lingual Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent.
You Will:
Displays excellent communication skills and telephone etiquette.
Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company.
Places calls to referring physicians for patients expressing difficulty with scheduling.
Maintains self-control when dealing with difficult patients and or situations.
Shows care and compassion for all callers.
Maintains good rapport with referring physicians, secretaries and clinical site staff.
Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Updates account information at the point of scheduling.
Properly schedules all procedures.
You Are:
Knowledge of medical insurance plans.
Ability to pre-register and schedule patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provides clear written and verbal communication in both languages.
To Ensure Success In This Role, You Must Have:
Proficiency in using a personal computer and Microsoft Office.
Effective organizational skills and attention to detail.
Demonstrate a high-level of integrity, confidentiality and business ethics
Must be able to type fluently in English while speaking with callers in either language.
Knowledge of medical terminology in both languages.
#NCEC
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Bilingual Appointment Scheduler (Eng/Spa)
Scheduler job in Fort Lauderdale, FL
Job Description: As a Bilingual Appointment Scheduler, you will be responsible for managing patient appointments, ensuring smooth communication between English and Spanish-speaking patients, and providing administrative support to the medical team. Your role is essential in maintaining efficient office operations and delivering excellent patient care.
Key Responsibilities:
Appointment Scheduling: Coordinate and schedule patient appointments, follow-ups, and consultations, ensuring that the office calendar is accurately maintained and efficiently managed.
Patient Communication: Serve as the primary point of contact for patients, handling phone calls, emails, and in-person inquiries in both English and Spanish.
Patient Intake: Assist with patient check-ins, verifying insurance information, updating patient records, and ensuring that all necessary documentation is completed prior to appointments.
Reminder Calls: Conduct appointment reminder calls and send confirmation messages to reduce no-show rates and ensure patients are informed about their appointments.
Coordination: Work closely with team member to manage appointment availability, reschedule appointments when necessary, and ensure that the office workflow is optimized.
Administrative Support: Perform general administrative duties such as filing, faxing, and managing correspondence to support the office's day-to-day operations.
Patient Satisfaction: Address patient concerns, answer questions, and provide information about office policies, procedures, and services to enhance the patient experience.
Skills and Qualifications:
Bilingual Proficiency: Fluent in both English and Spanish, with strong verbal and written communication skills in both languages.
Customer Service: Excellent customer service skills with a patient-focused attitude and the ability to handle sensitive situations with empathy and professionalism.
Organizational Skills: Strong organizational skills with the ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Medical Knowledge: Basic understanding of medical terminology and office procedures is preferred.
Technology Skills: Proficiency in using office software, electronic medical records (EMR) systems, and scheduling tools.
Attention to Detail: High level of accuracy in managing patient information, scheduling, and documentation.
Team Collaboration: Ability to work effectively with medical staff, patients, and other administrative personnel in a collaborative team environment.
Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach
Scheduler job in Boynton Beach, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
**Work Schedule:** Monday-Friday 7am-330pm rotating Saturdays
**Work Location:** 1634 S. federal hwy Boynton Beach, FL
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** .
_PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._
**Job Responsibilities:**
+ Observe and report any performance, compliance or staffing related issues to supervisors
+ Manage and monitor patient flow, wait times, inventory levels and information logs
+ Monitor monthly productivity reports and report any deviations as necessary
+ Address any customer service related issues in a prompt and respectful manner
+ Promote team work, cohesiveness and effective communication among coworkers
+ Perform blood collections by venipuncture and capillary techniques for all age groups
+ Collect specimens for drug screens, paternity tests, alcohol tests etc.
+ Perform data entry of patient information in an accurate and timely manner
+ Process billing information and collect payments when required
+ Prepare all collected specimens for testing and analysis
+ Administrative and clerical duties as necessary
+ Travel to additional sites when needed
**Job Requirements:**
+ High school diploma or equivalent
+ Minimum 1 year of experience as a phlebotomist
+ Prior experience is a leadership position is a plus
+ Phlebotomy certification from an accredited agency is preferred
+ In depth knowledge of phlebotomy duties, responsibilities and techniques
+ Proven track record in providing exceptional customer service
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortable working under minimal supervision
+ Reliable transportation and clean driving record if applicable
+ Flexibility to work overtime as needed
+ Able to pass a standardized color blindness test
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
Receptionist Medical Clerk
Scheduler job in Fort Lauderdale, FL
The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES * Route client/patients to the appropriate areas within the agency. * Answer phones, check and return voice messages in a timely manner.
* Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls).
* Responsible for follow-ups with no show/cancellation appointments.
* Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR)
* Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate).
* Ensure photo ID and insurance cards are scanned for all patients.
* Ensure that all consent forms are signed and scanned into electronic health records.
* Check patients out at the end of their appointment and provide follow-up appointment details.
* Provide a Clinical Visit Summary to all patients.
* Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit.
* Print and provide information for referrals issued by providers.
* Ensure patient documentation is completed and recorded in the agency database.
* Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity.
* Respond to correspondence and tasks in a timely manner via patient portal.
* Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required.
* Ensure external 3rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR.
* Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area.
* Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully
Fiscal Duties:
* Collect co-payments, deductibles, and balances at time of check-in.
* Assist supervisor in following up on denials and/or pending claims with 3rd party payors.
* Address and problem-solve patient billing issues when presented.
Quality Assurance/Compliance:
* Ensure online training is current as required.
* Ensure that medical operations fully comply with agency and HIPAA requirements.
* Participate in agency developmental activities as required.
* Other duties as assigned.
Culture of Service: 3 C's
Compassion
* Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
* Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Competency
* Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Commitment
* Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
* Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for external contacts is constant and critical.
Physical Requirements
This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting.
Other
Participates in health center developmental activities as requested.
Other duties as assigned.
Installations & Service Scheduler
Scheduler job in Stuart, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collaborate with field operations and sales teams to meet deadlines for installing CO2 tanks and beer equipment.
Independently prioritize tasks and create soft and hard schedules for pending services and installations, while confirming all scheduled installations.
Prepare daily and weekly reports on completed and rescheduled installations.
Respond to emails and safety-related service cases within a one-hour timeframe.
Handle a minimum of 50-75 inbound or outbound calls per day, including field-related inquiries.
Provide customers with daily updates on estimated time of arrival for scheduled services.
Possess basic troubleshooting knowledge of all NuCO2 equipment.
Responsible for dispatching calls to technicians daily to ensure all scheduled work is completed on time.
QUALIFICATIONS:
Must be able to provide clear instructions and direction to Installation Technicians.
Ability to multitask effectively in a fast-paced call center environment.
Capable of working independently with minimal supervision.
Demonstrates strong teamwork and excellent interpersonal skills.
Effective problem-solving skills with keen attention to detail.
Strong oral communication and active listening abilities.
Requires successful training of CO2 tanks and their operation.
Must understand and follow established safety guidelines.
EDUCATION AND TRAINING:
High school diploma or general education degree (GED).
EXPERIENCE:
Two-years customer service experience in a call center environment preferably in retail, airline, food service, or service delivery industry.
Experience using Outlook, Excel, and Word.
This position can be remote or onsite in Stuart, FL.
NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-DNI
Pain Management Surgical Coordinator
Scheduler job in West Palm Beach, FL
Florida Spine Associates looking for a meticulous and detail-oriented Surgical Coordinator specliaizing in Pain Managemnet to be responsible for administrative and clerical tasks. The responsibilities include coordinating patients for outpatient procedures/surgery at the respective location, providing a one on one experience to ensure patient comfortability, request and obtain medical clearance or evaluations as requested by the physician, coordinate with facilities and vendors, request and obtain authorization for procedure/surgery, track all procedures ordered, performed, and cancelled, confirming all items are in place prior to the procedure/surgery. The Surgical Coordinator will also upload and file all paperwork including finalized operative report associated with the surgery into the EHR.
To be a successful Surgical Coordinator, you should be compassionate, organized, detail-oriented and meticulous. You should have excellent typing and computer skills, as well as strong communication and customer service skills.
Responsibilities:
Answering telephones and emails as well as common questions about surgical scheduling appropriately and timely.
Have thorough knowledge of participating plans and out of network benefits for surgery.
Inputting all information in the EHR system in a timely manner.
Maintaining an organized system to insure all procedures/surgeries are tracked.
Obtaining medical records from other facilities, office, and hospitals for pre op.
Sending out requested medical records according to HIPPA guidelines.
Requirements:
Minimum of 3 years experience with surgical coordinating preferrably in pain management or spine.
Experience with E-Clinicals preferred.
Excellent computer, telephone, and typing skills.
Strong customer service and communication skills.
Strong organizational and multitasking skills.
Familiarity with medical terminology, medical records, and medical coding.
PI38b0f53f59d6-31181-39227171
Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach
Scheduler job in Boynton Beach, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7am-330pm rotating Saturdays
Work Location: 1634 S. federal hwy Boynton Beach, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyReceptionist Medical Clerk
Scheduler job in Fort Lauderdale, FL
The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception.
JOB RESPONSIBILITIES
Route client/patients to the appropriate areas within the agency.
Answer phones, check and return voice messages in a timely manner.
Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls).
Responsible for follow-ups with no show/cancellation appointments.
Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR)
Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate).
Ensure photo ID and insurance cards are scanned for all patients.
Ensure that all consent forms are signed and scanned into electronic health records.
Check patients out at the end of their appointment and provide follow-up appointment details.
Provide a Clinical Visit Summary to all patients.
Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit.
Print and provide information for referrals issued by providers.
Ensure patient documentation is completed and recorded in the agency database.
Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity.
Respond to correspondence and tasks in a timely manner via patient portal.
Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required.
Ensure external 3
rd
party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR.
Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area.
Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully
Fiscal Duties:
Collect co-payments, deductibles, and balances at time of check-in.
Assist supervisor in following up on denials and/or pending claims with 3rd party payors.
Address and problem-solve patient billing issues when presented.
Quality Assurance/Compliance:
Ensure online training is current as required.
Ensure that medical operations fully comply with agency and HIPAA requirements.
Participate in agency developmental activities as required.
Other duties as assigned.
Culture of Service: 3 C's
Compassion
• Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
• Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Competency
• Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Commitment
• Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
• Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for external contacts is constant and critical.
Physical Requirements
This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting.
Other
Participates in health center developmental activities as requested.
Other duties as assigned.