Choose your schedule - Earn At Least $1685 For Your First 124 Trips, Guaranteed.
Uber 4.9
Scheduler job in Avon Lake, OH
Earn at least $1685 driving with Uber when you complete your first 124 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 124 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1685*-if not more-when you complete 124 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$26k-36k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Staff Scheduler
Newvista Behavioral Health 4.3
Scheduler job in Euclid, OH
Job Address:
20611 Euclid Ave Cleveland, OH 44117
Job Title: Scheduler
Facility Type: Residential Detox & Substance Use Disorder Treatment
The Role
The Staffing Scheduler is a critical operational role responsible for creating, maintaining, and adjusting staff schedules to ensure safe, compliant, and fully staffed operations within a residential detox and substance use disorder treatment setting. This position works closely with leadership, clinical teams, and support staff to ensure appropriate coverage across all shifts.
Key Responsibilities
Develop and maintain accurate schedules for clinical, nursing, and support staff
Ensure staffing levels meet regulatory, licensure, and acuity requirements
Manage schedule changes related to call-offs, PTO, leaves, and shift swaps
Coordinate coverage for open shifts, including overtime and per diem staff as needed
Communicate schedule updates clearly and promptly to staff and leadership
Track attendance, overtime, and staffing patterns to support operational planning
Collaborate with department leaders to forecast staffing needs
Maintain confidentiality and professionalism when handling personnel information
Ensure schedules are accurately documented in scheduling and timekeeping systems
Qualifications
Education & Experience
High school diploma required; associate or bachelor's degree preferred
Prior experience in healthcare scheduling, staffing coordination, or workforce management preferred
Experience in behavioral health or substance use treatment strongly preferred
RequirementsMust be 21 years of age or older
Strong organizational and time-management skills
Ability to manage multiple schedules in a fast-paced, 24/7 environment
Excellent communication and problem-solving abilities
Proficiency with scheduling software and basic computer applications
Who We Are
Ethan's Crossing is dedicated to inspiring hope and delivering holistic care to individuals affected by substance use and behavioral health disorders. We provide a safe, healing environment where compassionate professionals work together to support recovery, stability, and long-term wellness.
Ethan's Story
Ethan's Crossing is inspired by the life of Ethan, a young man whose struggles with depression and addiction deeply impacted those who loved him. His story drives our mission to provide comprehensive, compassionate care and a supportive system for individuals and families navigating the recovery journey.
At Ethan's Crossing Cleveland, every role-including staffing support-directly contributes to our ability to deliver quality care and uphold our mission.
Perks at Work
Healthcare Benefits
Medical plans with prescription coverage (3 plan options)
Flexible Spending Accounts (FSA)
Dependent Care Spending Accounts
Health Savings Account (HSA) with company match
Dental plans (2 options)
Vision plan
Life insurance options
Accidental insurance coverage
Work-Life Balance & Financial Wellness
Paid Time Off (PTO) + Paid Holidays
Employee Assistance Program (EAP)
401(k) with company match
Education & Growth
Up to $15,000 in Tuition Reimbursement
Student Loan Forgiveness Programs
Leadership Development Opportunities
Approved HRSA Site
Approved STAR-LRP Site
$33k-69k yearly est. Auto-Apply 8d ago
Field Service Scheduler
Layerzero Power Systems, Inc.
Scheduler job in Aurora, OH
LOCATED IN AURORA, OHIO***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Field Service Scheduler
The Customer Scheduler is responsible for coordinating service appointments, installations, and maintenance visits with customers and internal teams. This role ensures efficient resource allocation, timely and proactive communication, and alignment between customer expectations and field service capabilities.
Key Responsibilities:
• Schedule field service visits, installations, and preventive maintenance based on customer needs and technician availability.
• Proactively communicate appointment details, updates, and changes to customers and internal stakeholders.
• Forecasting of workload and long term planning/scheduling
• Balance Utilization of all field service technicians within scope
• Partner with other schedulers to share resources as needed
• Maintain accurate records in scheduling systems and ensure alignment with service contracts and SLAs.
• Order and coordinate delivery of necessary parts and replacement parts under warranty
• Coordinate with Field Service, Engineering, and Logistics teams to optimize technician routes and maximize technician time onsite.
• Monitor schedule adherence and proactively resolve conflicts or delays.
• Track and report scheduling metrics such as utilization, on-time service rate, reschedule frequency, and customer satisfaction.
• Support escalation management by prioritizing urgent service requests and coordinating rapid response.
Requirements
Qualifications:
• Associate's degree or equivalent experience in business, logistics, or operations.
• 2+ years of experience in scheduling, dispatch, or customer service-preferably in a technical or field service environment.
• Strong organizational and communication skills.
• Proficiency in scheduling software, CRM systems, and Microsoft Office.
• Ability to manage multiple priorities and adapt to changing demands.
Performance Indicators:
• On-time service delivery rate
• Customer satisfaction scores related to scheduling
• Long term proactive planning
• Reduction in reschedules and missed appointments
• Technician utilization and route efficiency
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $85K-$95K Annually based on Skills & Experience
$85k-95k yearly 53d ago
ED Registration FT36 11a-1130p rotating 3 week schedule
Wooster Community Hospital 3.7
Scheduler job in Wooster, OH
Job Description
ED Registration Clerk
______________________________________________________________________________
Main Function:
Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital ED.
Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen in the ED.
Answering phone calls from various departments to complete customer check in or admissions.
Offer assistance to customers in need to create a supportive experience.
Assist team members with registration functions to support the team and customers.
Must Have Requirements:
Computer and other applications, Meditech computer system and or Registration experience.
Demonstrated effective oral communication skills including good telephone and email etiquette.
Ability to work under high volume and stressful situations within the ER setting
Must be organized and able to multi-task
Preferred Attributes:
High School Diploma or GED
Medical Terminology or Medical Office related Experience
Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Candidates must have the ability to regularly stand, walk and push WOW (Workstation on Wheel) around the ED areas while performing mobile registration in the patient(s) room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to adapt to any emergency circumstances with customers and remain professional.
Performance Special Requirements:
Must be able to perform all duties of registration areas
Ability to explain benefits of insurance including co-payments in accordance to Point of Service collection policy and documentation of account
Must have good communication skills oral, written and listening to patients
Flexible and long hours are sometimes required due to patient volume and department needs
Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided
Follows appropriate Service Standards
Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance
Performs other duties as requested by Director or Managers of Patient Access
Customer Service
Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families
Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems
Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible.
Promote hospital services; including Senior Partners; Health and Wellness programs
Managing up other areas
Understand Wooster Community Hospital core mission, vision, and values
Follows all departmental and hospital policy and procedures located in Policy Stat
11a-1130p rotating 3 week schedule
36 hrs per week.
$27k-58k yearly est. 26d ago
Nuclear Scheduler
Vistra 4.8
Scheduler job in Perry, OH
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Responsibilities of a Nuclear Scheduler include scoping, scheduling of equipment, materials, and resources, and resource levelization, in the most efficient and cost-effective manner within assigned organizations and systems. This role may also include duties which focus on prioritization of work activities based on equipment impact and coordination of scheduling of activities to minimize the plant risk, out of-service time for critical equipment, in an efficiently and cost-effective manner for the station.
The Nuclear Scheduler will also perform ancillary duties in addition to normal scheduling duties, including multi-discipline scheduling, as well as lead responsibilities for on-line and/or outage schedules, major projects, and forced outage/unit trips
Job Description
Key Accountabilities
Ensure schedules for on-line and/or outages are developed in accordance with Vistra Nuclear requirements and standards.
Provide scheduling support for site work groups as assigned. May include any site organization or vendor that have activities that need to be coordinated through an integrated schedule
Prioritize and schedule the scope of work, materials, and man-hours for all work weeks, forced and planned outages as assigned.
Coordinate and schedule operations and maintenance activities to minimize equipment/system out of service time and/or Technical Specification Action Conditions.
Coordinate and schedule operations and maintenance activities to minimize plant risk.
Interface with other work groups to identify and collect necessary information in support of schedule development and quality.
Communicate the schedule with the station through Work Management meetings and/or any other communication tools to ensure a successful schedule
Education, Experience, & Skill Requirements
High school diploma or equivalent
Ten years of power plant experience which includes scheduling and familiarity with job planning requirements, highly desired.
Demonstrated knowledge in Power Plant operations and maintenance, including clearance and tagging process and Probabilistic Risk Assessment (PRA) and/or Outage Risk Assessment.
Full understanding of the INPO Work Control Process for on-line and/or outages.
Proficient computer skills in scheduling tools, work order development tools, and Microsoft Office.
Key Metrics
Safety Excellence
Quality Assurance
Schedule Compliance
Cost Optimization
**Final Job Level and Pay will be determined based on experience and skills**
Job Family
Plant Operations
Company
Vistra Nuclear Operations Company
Locations
Perry, OhioOhio
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
$34k-70k yearly est. Auto-Apply 29d ago
Surgical Scheduler
Midwest Vision Partners
Scheduler job in Brecksville, OH
Job DescriptionDescription As a Surgical Counselor you will provide exceptional care for our patients by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally explains the physician's diagnosis, the surgical procedure and the expected results to each surgical patient and, as appropriate, to their families through verbal instruction, brochures, pamphlets and video. The Surgical Counselor handles all surgery scheduling process and advise patients on financial obligations which may include the establishment of payment plans.
Schedule
What you will be doing
Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area
Travel with the physician to all locations, including referring physician offices
Educate patients on the newest technologies and advancements in the field of cataract surgery
Obtain any prior approvals or authorizations needed from insurance companies
Schedule all patient surgeries and pre-operative and post-operative appointments, including appointments with the patient's primary care physician, optometrist and surgery center
Prepare and organize surgery charts and mailing any necessary paperwork
Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care
Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns
Verify medical benefits for surgery and injections
Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient
Complete consent and other necessary forms for surgery
Interface with Billing Department as needed
Relay all surgical booking forms and charts to the surgery center in a timely manner
Maintain a professional relationship with referring physicians from neighboring communities
Perform other duties as assigned
What you know Required
High school diploma or GED
Demonstrated customer service skills
Excellent written and verbal communication skills
Desired
Previous ophthalmology or healthcare experience
Highly motivated, detail-oriented and organized
Able to multi-task and meet deadlines
Willing to travel to multiple, local offices
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$31k-59k yearly est. 24d ago
Nursing Scheduler
Legacy Health Services 4.6
Scheduler job in Parma, OH
Nursing Scheduler - LPN or STNA Required Join Our Team!Are you an organized problem-solver with a passion for healthcare? We're looking for a Scheduler to keep our long-term care team running smoothly. If you're an LPN or STNA with scheduling experience, this is your chance to make a real impact on resident care and staff satisfaction.
What You'll Do:
Create and manage staff schedules for optimal coverage.
Ensure compliance with staffing ratios and state regulations.
Communicate schedule changes quickly and professionally.
Work closely with department leaders to meet staffing needs.
What We're Looking For:
Current LPN or STNA certification (required).
1+ year scheduling experience in healthcare or long-term care.
Strong organizational and communication skills.
Comfortable with scheduling software and Microsoft Office.
Why You'll Love It Here:
Competitive pay and benefits (health, dental, vision).
Paid time off and retirement plan options.
Supportive team environment.
Opportunities for growth and advancement.
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND7
$30k-35k yearly est. 15d ago
Load Scheduler
ARE Accessories LLC 4.3
Scheduler job in Massillon, OH
Job DescriptionRealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 5,000+ associates operate from 72 facilities across four continents.
When you join our team, we offer competitive pay and benefits, an opportunity to build your career, and the chance to be part of our growing company. We have a great team of employees, and we want you to join us in being part of the exciting future!
Job Summary
The Load Schedulerschedules and oversees all loads to our dealers and also shuttles to the Sparks, NV distribution center. The main responsibilities include managing the load set-up for deliveries; completing load diagrams by analyzing finished product data, delivery dates and strategizing finished product grouping for shipment and managing the availability of trailers. This is an onsite position at our ARE in Massillon, OH.
Primary Responsibilities:
Manage and schedule finished product for delivery
Analyze and strategize product completion and schedule loads for product delivery to our dealers and completes the load diagrams with the focus on reducing costs by maximizing driver route efficiency.
Schedule shuttles to Nevada Distribution Center.
Monitor loads and collaborate with transportation team to determine trailer availability.
Order entry for fiberglass fleet orders.
Track how many units shipped.
Education and Experience:
High school diploma or GED.
3+ years of experience in scheduling finished product in a manufacturing environment.
Proficient in Microsoft Office Suite
Experience using ERP system (IFS preferred).
Basic math skills.
Pay and Benefits:
A.R.E. offers competitive pay, and the opportunity for increases.
Paid every week.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
$40k-60k yearly est. 11d ago
Delivery Scheduler
Cabinetworks Group
Scheduler job in Middlefield, OH
Responsible for contacting consumers and customers to set up deliveries, coordinating production schedules, developing truck routes, and general customer service.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Contact consumers and customers via outbound calls, texts, and e-mails to establish a production date for the plant and a delivery date for the customer/consumer.
Plan transportation routes to set locations based on geographic efficiencies.
Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules.
Establish production dates for add-ons and expedited orders.
Coordinate with dispatchers to establish truck routes on returns from customers/consumers.
ESSENTIAL QUALIFICATIONS AND SKILLS:
High School diploma or GED.
3 years of customer service experience.
Proficient computer skills required including Microsoft Office Suite.
Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
Excellent problem-solving, critical thinking and decision-making skills.
Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
Excellent verbal and written communication skills with the ability to interact with external customers.
PREFERRED QUALIFICATIONS AND SKILLS:
Associate or bachelor's degree in a related field.
Delivery operations experience.
Microsoft programs
ShiftFull or Part TimeFull time
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster:
English & Spanish
E-verify Right to Work Poster: English, Spanish
$32k-60k yearly est. Auto-Apply 38d ago
Load Scheduler
All Realtruck Career
Scheduler job in Massillon, OH
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 5,000+ associates operate from 72 facilities across four continents.
When you join our team, we offer competitive pay and benefits, an opportunity to build your career, and the chance to be part of our growing company. We have a great team of employees, and we want you to join us in being part of the exciting future!
Job Summary
The Load Schedulerschedules and oversees all loads to our dealers and also shuttles to the Sparks, NV distribution center. The main responsibilities include managing the load set-up for deliveries; completing load diagrams by analyzing finished product data, delivery dates and strategizing finished product grouping for shipment and managing the availability of trailers. This is an onsite position at our ARE in Massillon, OH.
Primary Responsibilities:
Manage and schedule finished product for delivery
Analyze and strategize product completion and schedule loads for product delivery to our dealers and completes the load diagrams with the focus on reducing costs by maximizing driver route efficiency.
Schedule shuttles to Nevada Distribution Center.
Monitor loads and collaborate with transportation team to determine trailer availability.
Order entry for fiberglass fleet orders.
Track how many units shipped.
Education and Experience:
High school diploma or GED.
3+ years of experience in scheduling finished product in a manufacturing environment.
Proficient in Microsoft Office Suite
Experience using ERP system (IFS preferred).
Basic math skills.
Pay and Benefits:
A.R.E. offers competitive pay, and the opportunity for increases.
Paid every week.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
$31k-58k yearly est. 10d ago
Nuclear Scheduler
TXU Energy Services Co 4.1
Scheduler job in Perry, OH
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Responsibilities of a Nuclear Scheduler include scoping, scheduling of equipment, materials, and resources, and resource levelization, in the most efficient and cost-effective manner within assigned organizations and systems. This role may also include duties which focus on prioritization of work activities based on equipment impact and coordination of scheduling of activities to minimize the plant risk, out of-service time for critical equipment, in an efficiently and cost-effective manner for the station.
The Nuclear Scheduler will also perform ancillary duties in addition to normal scheduling duties, including multi-discipline scheduling, as well as lead responsibilities for on-line and/or outage schedules, major projects, and forced outage/unit trips
Job Description
Key Accountabilities
Ensure schedules for on-line and/or outages are developed in accordance with Vistra Nuclear requirements and standards.
Provide scheduling support for site work groups as assigned. May include any site organization or vendor that have activities that need to be coordinated through an integrated schedule
Prioritize and schedule the scope of work, materials, and man-hours for all work weeks, forced and planned outages as assigned.
Coordinate and schedule operations and maintenance activities to minimize equipment/system out of service time and/or Technical Specification Action Conditions.
Coordinate and schedule operations and maintenance activities to minimize plant risk.
Interface with other work groups to identify and collect necessary information in support of schedule development and quality.
Communicate the schedule with the station through Work Management meetings and/or any other communication tools to ensure a successful schedule
Education, Experience, & Skill Requirements
High school diploma or equivalent
Ten years of power plant experience which includes scheduling and familiarity with job planning requirements, highly desired.
Demonstrated knowledge in Power Plant operations and maintenance, including clearance and tagging process and Probabilistic Risk Assessment (PRA) and/or Outage Risk Assessment.
Full understanding of the INPO Work Control Process for on-line and/or outages.
Proficient computer skills in scheduling tools, work order development tools, and Microsoft Office.
Key Metrics
Safety Excellence
Quality Assurance
Schedule Compliance
Cost Optimization
**Final Job Level and Pay will be determined based on experience and skills**
Job Family
Plant Operations
Company
Vistra Nuclear Operations Company
Locations
Perry, OhioOhio
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
$31k-40k yearly est. Auto-Apply 29d ago
Centralized Staff Scheduler / Call Off Specialist
Communicare 4.6
Scheduler job in Strongsville, OH
Job Address:
18840 Falling Water Road Strongsville, OH 44136
CommuniCare Health Services, a leading Healthcare provider with over 130 facilities in 6 states, is currently recruiting a Centralized Nursing Staff Scheduler / Call Off Specialist to support with staffing coordination at Northwestern Healthcare Center and Berea Alzheimer's Care Center located in Berea, OH and Falling Water Healthcare Center located in Strongsville, OH .
Schedule: Monday - Friday, 8am-5pm. No on-call requirements.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High school graduate or G. E. D. equivalent
Prior staff scheduling experience required
On Shift/Kronos experience is a huge plus
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
$29k-33k yearly est. Auto-Apply 9d ago
Scheduling Coordinator
Mindlance 4.6
Scheduler job in Cleveland, OH
Business : Scheduling Coordinator II Division : Pharma/Healthcare Pay : Negotiable Contract : 12 Months Work Schedule : Monday - Friday 8:00am - 5:00pm, 40 hours Qualifications This Human Resources position is responsible for managing the logistics of the interview process for all locations and practices across the U.S.
Responsibilities
·
Serve as liaison between the Recruiter and Hiring Manager for candidate processing
·
Using Outlook calendar, coordinate interview dates and times for identified interview team with the candidate's availability
·
Communicate with candidates regarding availability for office interviews
·
Schedule concise interview times with identified interview team members, including specific time, location, position, and candidate's name
·
Troubleshoot when scheduling conflicts arise
·
Compose candidate communications providing specific details in connection with upcoming interviews
·
Using Outlook calendar, schedule pre-interview strategy discussion and debrief discussion with interview team and others as necessary
·
Prepare internal transfer letters and distribute relevant data to appropriate parties.
·
Meet all deadlines
·
Maintain Scheduling Center workflow spreadsheets for self
·
Update Daily Log for project management tracking on timely basis
·
Assist other Scheduling Center team members as necessary
·
Track and obtain expense receipts for candidate expenses and ensure timely processing
·
Work on special projects as required
Qualifications
·
Working knowledge of Microsoft Word, Excel and Outlook
·
Willingness and ability to work independently and on a team
·
Must be accustomed to a fast paced, high volume environment with deadlines and last minute requests
·
Project management skills
·
Self-starter and quick learner
·
Ability to prioritize requests and duties
·
Excellent communication skills, both verbal and written
·
Must be responsive to requests, either by phone, voicemail or email in a timely and efficient manner
·
Must be detail oriented
·
Ability to multitask
·
Work well under pressure
·
Must be flexible and have the ability to readily adapt to change
If you are available and interested then please reply me with your “
Chronological Resume”
and call me on
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*****************
$33k-41k yearly est. 19h ago
Appointment and Field Service Scheduler
Silco Fire & Security
Scheduler job in Cleveland, OH
Job Title: Appointment and Field Service Scheduler Location: Cleveland. OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future. Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference. Position Overview: Silco Fire & Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery. Responsibilities: Scheduling & Dispatching
Efficiently manage incoming service requests via phone, email, and digital platforms.
Schedule and dispatch technicians based on skills, availability, location, and customer needs.
Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays.
Coordinate with field technicians to optimize scheduling and minimize travel time.
Customer Communication
Serve as the primary point of contact for scheduling inquiries, updates, and changes.
Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations.
Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction.
Data Management & Reporting
Maintain accurate records of service appointments and customer interactions in the scheduling system.
Leverage new systems and software to streamline scheduling, dispatching, and communication processes.
Generate reports and analyze scheduling data to identify trends and opportunities for process improvement.
Monitor service schedules and prioritize appointments and customer interactions in the scheduling system
Customer Experience
Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process.
Gather and track customer feedback on the scheduling and service experience and identify areas for improvement.
Collaborate with cross-functional teams to address customer concerns and resolve issues promptly.
Administrative & Team Support
Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates.
Support the development of customer service policies, scheduling procedures, and best practices.
Qualifications:
Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred.
High School Diploma or equivalent
Strong problem-solving skills with the ability to think critically in fast-paced situations.
Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset.
Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes.
Team player with the ability to work independently and collaboratively.
Benefits: In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.
$26k-36k yearly est. 33d ago
Appointment Scheduler
Gunton Corporation
Scheduler job in Cleveland, OH
Full-time Description
The Appointment Scheduler plays a critical role on our replacement sales team, acting as the first point of contact between homeowners and our in-home sales professionals. This is not a passive call-center role, it's a sales-driven position for someone who enjoys conversations, competition, and turning interest into action.
Based in our Bedford Heights headquarters, you'll work with warm leads, build rapport with homeowners, overcome objections, and book high-quality appointments that fuel our sales pipeline. If you thrive on goals, metrics, and wins- and enjoy being part of a team that closes big- this role is for you.
What You'll Do
Handle a high volume of outbound calls with homeowners who have already expressed interest in Pella Windows & Doors
Qualify leads by uncovering customer needs, timelines, and decision-making readiness
Confidently schedule in-home appointments for our sales representatives, setting them up for successful closes
Re-engage and follow up with past or stalled leads to maximize appointment opportunities
Overcome objections related to scheduling, timing, or hesitation by educating and reassuring customers
Create urgency and excitement around the appointment; selling the value of the consultation, not just the product
Accurately maintain appointment schedules, call notes, and customer details in our system
Deliver a high level of professionalism and customer service on every interaction
Consistently meet or exceed daily, weekly, and monthly call and appointment goals
Who You Are
This role is ideal for someone who:
Enjoys talking to people and influencing decisions
Is motivated by goals, performance metrics, and wins
Can think on their feet and pivot conversations in real time
Understands that objections are opportunities and not roadblocks
Brings energy, confidence, and a positive attitude to every call
Thrives in a fast-paced, high-accountability environment
Preferred Qualifications
Previous experience in high call-volume environments (inside sales, appointment setting, call centers, canvassing follow-up, etc.)
Proven ability to deliver excellent customer service with a sales-first mindset
Strong communication skills and professional phone presence
Ability to multitask, stay organized, and work efficiently under pressure
Comfortable working toward daily and monthly performance goals
What We Offer
Industry Leading Brand
Base Salary + Incentives
Paid Vacation
Insurance (Health, Vision, Dental, Life)
Flexible Spending Account
401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
$26k-36k yearly est. 39d ago
Financial Aid and Registration Specialist
Stark State College 3.9
Scheduler job in North Canton, OH
Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m.
Location: Main Campus, North Canton.
Pay: $37,808 to $49,151 commensurate with experience.
Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.
You'll be a great fit if:
You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success.
Typical Responsibilities Include:
* Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting.
* Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives.
* Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform.
* Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology.
* Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs.
To view the full job description, click here.
To be Considered You'll Need:
Associate degree required.
Two (2) years of experience in a fast-paced office/administrative environment required.
Preferred Qualifications (although not required):
Business or accounting fields preferred.
Two (2) years of experience in financial aid environment or higher education preferred, although not required.
Click Here to View Outstanding Benefits You Can Expect From Stark State College:
Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program
The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you.
We love meeting stellar candidates, so please don't hesitate to apply.
$37.8k-49.2k yearly 11d ago
DRIVER/SCHEDULER FOR APPOINTMENTS
PACS
Scheduler job in Willoughby, OH
Assists residents with loading and unloading from facility approved vehicles. Ensures the safe transportation of residents to scheduled medical appointments or other approved activities, resident outings, etc. Maintains the interior and exterior of facility vehicles to promote safe and comfortable transport for the residents and project a positive image in the community.
Monitors vehicle maintenance logs and delivers vehicle for regularly scheduled maintenance such as oil changes, tire rotations, etc.
All other duties as assigned Must be flexible with work time (in the event a resident appointment or activity runs late Must have training and be able to return demonstrate safe clinical based transfer techniques for: Ingress Egress of Mobile Patients with Van Transfer of patients into and out of Wheelchair Properly securing WC bound residents into bays in Vans Must be able to lift transfer and mobilize patient weights of up to 70 pounds by self in confined areas inside Van.
Must be able to make complex decisions involving highly dependent patient base.
Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Minimum of a High School Diploma or a GED Minimum - 25 years old Must have a valid DL Must be familiar with GPS and local driving area.
No Traffic Crimes in the last 7 years.
DUI, DWS, Reckless Driving, No Traffic Felonies Multiple DUI, or DWS, Leaving Scene with Injuries, Assault with Vehicle Not more than 2 moving violations in 3 years Not more than one accident in 3 years Pass a drug screen and background check Language Skills Ability to read, write and understand job related instructions and manuals Ability to effectively present information and respond to questions from managers, coworkers, and residents.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products.
Must have successfully completed CNA training and maintain all CE to maintain certification.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 75 pounds.
computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
$26k-36k yearly est. Auto-Apply 19d ago
Scheduling Coordinator
Senior Helpers of Portage/Geauga
Scheduler job in Aurora, OH
Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Portage/Geauga is the company for you.
Our Scheduling Coordinator/Caregiver will be a vital team member in the daily operations of our company and will ensure that our clients receive the care they need from our care-giving team.
Enjoy Our Job Benefits:
Profit Sharing Plan
Varied Discount Programs
Medical, Dental, Vision Benefits
Mileage Reimbursement
On-Call Pay when performing on-call duties
Why Work for Senior Helpers?
Great Place to Work Certified-91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging
Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony
Primary Responsibilities
(including, but not limited to):
Has a regular communication process with Caregivers and clients, including site visits as needed.
Manages workload based on goals, initiative, and prioritization.
Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains an appropriate gross profit margin for each case.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies, and/or “call-outs” arise. The company schedule must be completed 7 days before all scheduled shifts.
Communicate timely any caregiver changes and updates to the schedules ahead of the scheduled time, and with the client/family, as necessary.
Track and record all scheduling changes in the company software.
Accept on-call duty, averaging 1-2 weeks per month, and as directed by the Care Team Manager and Client Services Director.
Communicate and provide input to the Care Team Manager, CEO, and Client Services Director on hiring needs on a regular basis.
May assist in keeping caregiver files up to date, including tracking expiration of any licensing, insurance, etc. in computer software. Collects new documents as directed and notifies the Owner/CEO when new documents cannot be obtained.
Audit time cards regularly to ensure hours match scheduled hours.
Demonstrate an ability to identify and solve problems; use initiative and good judgment to reach quality decisions.
Coordinate shift back-fill activities in the event of caregiver tardiness or absence.
Act as a point of contact with the client's family regarding schedules.
Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
Confirms that clients and their families are satisfied with the Senior Helpers' services and reports findings to the Client Services Director.
Works in conjunction with the team in resolving complaints, incidents, and injuries.
Answer incoming phone calls to the office to ensure a 100% call answer rate and 100% client satisfaction.
Introduce Caregivers to Clients when the Client Service Director or Care Team Manager is unavailable.
Visits clients as directed by the Client Service Director.
As time permits, reach out to aging referrals with a goal of booking an assessment 20% of the time.
Participates in Marketing events, as needed.
Other duties as assigned.
Qualifications
Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
Must have excellent phone skills and follow-up skills with prospects, clients and client families.
Proactive problem prevention and issue resolution leadership ability.
Minimum of six months' experience in a care-giving role.
Customer Service or Industry experience preferred.
An associate's Degree and one year of related work experience are highly preferred.
Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
Ability to learn other software programs quickly.
Strong verbal communication skills, especially using the telephone.
Ability to work independently and as part of a team.
Ability to communicate with the owners after hours and on weekends as needed.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news
$31k-48k yearly est. Auto-Apply 60d+ ago
ED Registration 11a-1130p PT24 - Rotating 3 week schedule
Wooster Community Hospital 3.7
Scheduler job in Wooster, OH
Job Description
About the Role:
The ED Registration role is pivotal in ensuring a smooth and efficient patient intake process within the Emergency Department of a healthcare facility. This position is responsible for accurately collecting and verifying patient information, insurance details, and medical history to facilitate timely and effective care delivery. The role requires close collaboration with clinical staff to prioritize patient flow and maintain compliance with healthcare regulations and privacy standards. By managing patient registration with precision and empathy, the ED Registration professional directly contributes to the overall patient experience and operational efficiency of the emergency services. Ultimately, this role supports the healthcare team in delivering urgent care by ensuring that all administrative processes are completed promptly and accurately.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in patient registration or a similar administrative role within a healthcare setting.
Basic knowledge of medical terminology and healthcare insurance processes.
Proficiency with electronic health record (EHR) systems and standard office software.
Strong communication and interpersonal skills.
Preferred Qualifications:
Experience working specifically in an Emergency Department or urgent care environment.
Familiarity with HIPAA regulations and healthcare compliance standards.
Responsibilities:
Register patients arriving at the Emergency Department, ensuring all required demographic and insurance information is accurately collected.
Verify patient insurance eligibility and benefits to facilitate billing and authorization processes.
Maintain patient confidentiality and comply with HIPAA regulations during all interactions and data handling.
Coordinate with clinical staff to prioritize patient registration based on the urgency of medical needs.
Update and maintain electronic health records (EHR) with accurate patient information and registration details.
Respond to patient inquiries and provide clear information regarding registration procedures and required documentation.
Assist in resolving registration discrepancies and follow up on incomplete or missing patient information.
Support the Emergency Department team by managing patient flow and minimizing wait times through efficient registration processes.
Skills:
The skills required for this role are applied daily to ensure accurate and efficient patient registration, which is critical to the Emergency Department's operations. Strong communication skills enable the ED Registration professional to interact compassionately and clearly with patients under stress, while technical proficiency with EHR systems ensures that patient data is entered correctly and securely. Knowledge of insurance verification processes helps in quickly determining patient coverage, reducing delays in care. Attention to detail is essential to avoid errors that could impact billing or treatment. Preferred skills such as bilingual communication and advanced software knowledge further enhance the ability to serve diverse patient populations and streamline administrative workflows.
11a-1130p
2- 12 hour shifts a week, 48 hours a pay.
$27k-58k yearly est. 9d ago
Appointment and Field Service Scheduler
Silco Fire & Security
Scheduler job in Akron, OH
Job Title: Appointment and Field Service Scheduler Location: Akron, OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future. Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference. Position Overview: Silco Fire & Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery. Responsibilities: Scheduling & Dispatching
Efficiently manage incoming service requests via phone, email, and digital platforms.
Schedule and dispatch technicians based on skills, availability, location, and customer needs.
Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays.
Coordinate with field technicians to optimize scheduling and minimize travel time.
Customer Communication
Serve as the primary point of contact for scheduling inquiries, updates, and changes.
Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations.
Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction.
Data Management & Reporting
Maintain accurate records of service appointments and customer interactions in the scheduling system.
Leverage new systems and software to streamline scheduling, dispatching, and communication processes.
Generate reports and analyze scheduling data to identify trends and opportunities for process improvement.
Monitor service schedules and prioritize appointments and customer interactions in the scheduling system
Customer Experience
Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process.
Gather and track customer feedback on the scheduling and service experience and identify areas for improvement.
Collaborate with cross-functional teams to address customer concerns and resolve issues promptly.
Administrative & Team Support
Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates.
Support the development of customer service policies, scheduling procedures, and best practices.
Qualifications:
Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred.
High School Diploma or equivalent
Strong problem-solving skills with the ability to think critically in fast-paced situations.
Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset.
Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes.
Team player with the ability to work independently and collaboratively.
Benefits: In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.
The average scheduler in Parma, OH earns between $24,000 and $78,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Parma, OH
$43,000
What are the biggest employers of Schedulers in Parma, OH?
The biggest employers of Schedulers in Parma, OH are: