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Senior Construction Scheduler
SMK Services, Inc. 4.1
Scheduler job in Belmont, MA
What We Do: SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services. With a growing client base and an expanding range of services, SMK is seeking a Senior Construction Scheduler to join our team in the Greater Boston Area. Company Culture: SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues' voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK's culture alongside us. Opportunities for Growth: SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations. Why SMK SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued. We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team. At SMK, you're not just filling a role, you're joining a group of professionals who respect each other's expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably. The Role: SMK is seeking a seasoned Senior Construction Scheduler to support and lead scheduling efforts for complex infrastructure and heavy civil design and construction projects, which may include transportation, rail, facilities, multi-modal, and large highway programs. The successful candidate will bring advanced Critical Path Method (CPM) scheduling expertise, deep hands-on experience with Primavera P6, and a proven ability to develop schedules and analyze, manage, and communicate schedule risks, constraints, and construction sequencing. Ideal Candidate The ideal candidate is someone who enjoys being trusted to take ownership of their work and is comfortable operating without heavy oversight. They are naturally curious, ask the right questions early, and think several steps ahead when developing or reviewing schedules. They have the confidence to challenge assumptions, respectfully and constructively, and are comfortable explaining schedule logic, risks, and impacts to both technical and non-technical audiences. Rather than simply updating schedules, they focus on understanding why activities move, where risk is accumulating, and how decisions affect the overall program. The ideal candidate values clarity, accuracy, and professionalism in written communication and takes pride in producing narratives and analyses that stand up to scrutiny. They are organized, pragmatic, and calm under pressure, with the judgment to prioritize what truly matters when multiple deadlines compete. Finally, the ideal candidate is someone who appreciates working in a small, close-knit team. They are generous with their knowledge, supportive of colleagues, and motivated by contributing to a respectful, collaborative environment where people genuinely enjoy working together. Key Responsibilities: In this role, you will be responsible for a variety of tasks, including: Develop, maintain, and manage cost and resource-loaded CPM schedules using Primavera P6 and other scheduling tools. Prepare, update, and maintain design and Contract Time Determination schedules in accordance with contract requirements, client procedures, and industry best practices. Review designer and contractor schedule submittals, including baseline and re-baseline schedules, monthly updates, Time Impact Analyses, acceleration schedules, and recovery plans, for contractual and technical compliance. Perform independent time-impact analyses and review contractor requests for time extensions and delay-related submissions. Analyze schedule progress, critical paths, float consumption, and forecasted completion; identify at-risk activities and recommend mitigation strategies. Conduct site visits to active heavy civil construction projects to verify progress, document conditions, and perform or review schedule updates. Perform “what-if” schedule scenarios to assess impacts to milestones and overall project delivery. Prepare clear, well-documented technical reports, narratives, charts, and graphics summarizing schedule analyses and findings. Provide quality review of schedule-related reports prepared by others. Attend and participate in client progress and scheduling meetings; confidently present schedule updates, analyses, and recommendations. Coordinate closely with project managers, designers, contractors, and internal teams to resolve schedule issues and support effective project delivery. Support the maintenance and updating of SMK's company-wide project and program schedules. Key Attributes: Exceptional written, verbal, and organizational skills. Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives. Ability to work independently while also collaborating effectively within a team. Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods. Professional judgment and confidence to step into client-facing discussions. Flexibility with work location within Eastern Massachusetts. Willingness to step outside the core role to assist with periodic Project Management tasks as needed. Qualifications: A minimum of 6+ years of active civil (heavy) construction scheduling experience (transportation experience preferred), including: Developing and updating Contract Time Determination schedules with narrative reports. Reviewing and analyzing baseline schedules and monthly progress update schedules developed by others. Required proficiency in: Primavera P6 Microsoft Excel, Word, and Outlook Experience with: Microsoft PowerPoint Bluebeam Valid driver's license and access to a personal vehicle Authorization to work in the United States Additional Employment Information: Full-time salaried position. Annual starting salary of $130,000 to $175,000, dependent on experience. Paid Time Off. Eleven days of holiday pay. Generous retirement plan contribution. Paid office parking. Cell phone allowance. Medical and dental insurance. Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level. Primary work location is office-based, with occasional site visits throughout New England. Note to Applicants This is a senior-level role requiring significant experience in Civil (Heavy) Construction scheduling, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time. Equal Employment Opportunity Statement: SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.
$130k-175k yearly 3d ago

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MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Scheduler job in Needham, MA
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr
$32k-40k yearly est. 1d ago
Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Scheduler job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as a productive member of a team. Compensation and Benefits: Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Medical benefits per company policy 401k plan per company policy Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 4d ago
Patient Scheduler (47823)
Access Sports Medicine & Orthopaedics 3.4
Scheduler job in Exeter, NH
The Call Center Operator is focused of patient centered care by performing a variety of clerical services to support departmental operations. These services include, but are not limited to, scheduling, registration, and receptionist activities with a primary focus on process improvement and patient satisfaction. Essential Functions include but are not limited to: Is accountable for the daily administrative/clerical functions. Ability to schedule appointments from referrals received via fax, online, or ATC referrals for athletes. Ability to notify patients of upcoming appointments by completing reminder calls Assist with triage messaging Knowledgeable on the switchboard to be able to cross cover Fosters positive first impression by ensuring excellent customer service and phone etiquette Demonstrates proficiency in the use of computer and other office equipment Good interpersonal skills in establishing effective working relations with staff. Ability to effectively train new staff members. Handling & protecting patient information. Promotes internal and external customer satisfaction. Builds and promotes a culture of service excellence and continuous improvement. Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy. Perform all other duties as assigned. Qualifications Education & Qualifications: Required: High School graduate or equivalent Preferred: Customer service experience or call center experience
$33k-40k yearly est. 3d ago
Radiology Scheduler- Call Center
Massachusetts Eye and Ear Infirmary 4.4
Scheduler job in Boston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday to Friday 9:30 am to 6:00 pm previous customer service work experience, specifically in a contact/call center environment knowledge of medical terminology Job Summary Summary: Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is no face-to-face interaction with patients or other customers. Essential Functions: Functions as the face of enterprise to initiate and coordinate registration and scheduling for new patient appointments. -Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment. -Answers telephone, triages call, takes accurate and detailed messages using professional and courteous customer service techniques. -Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. -Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. -Completely and accurately transcribes call, referral and scheduling information in multiple systems. -Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians -Maintains confidentiality and privacy consistent with HIPAA guidelines. Qualifications Education High School Diploma or Equivalent required Experience customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred Knowledge, Skills and Abilities - Excellent customer service skills. - Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. - Strong communication, interpersonal and team skills. - Ability to exercise judgment in dealing with sensitive, confidential information. - Detail-oriented with the ability to enter information accurately on paper and into electronic systems. - Ability to handle a high volume of calls and work in a fast-paced environment. - Requires ability to translate the request of the patient or referring office into the appropriate action - appointment scheduling or cancelling, message to the provider, update insurance or demographic information - using the tools and protocols available. - Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) call center experience preferred Medical terminology required Remote Type Onsite Work Location 1620 Tremont Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 2d ago
P6 Scheduler
Bristol Alliance of Companies 4.5
Scheduler job in Portsmouth, NH
Bristol Infrastructure Designs Services, LLC is hiring Construction Scheduler to help support the Navy Mission at the Portsmouth Navy Shipyard in Kittery, ME The scheduler will provide assistance and technical guidance to engineers/architects exercising construction oversight and design management of capital improvements projects. Scope of projects typically is of a complex nature ranging from comprehensive repairs to unique, multi-million-dollar state-of-the-art construction. It is typical for the Scheduler to have some level of engagement with inter-related construction projects associated with a high-visibility Program Initiatives. Project delivery methods include both design-bid/build or design build. Major Responsibilities and Required Knowledge or Skills Ability to manage multiple priorities and, when requested, independently develop and provide technical recommendations/ solutions regarding scheduling issues and time impacts on complex problems encountered during the administration of the construction contracts. Routinely communicate and coordinate with other technical and non-technical Navy personnel within the Facilities Engineering Command (FEC) and the various Field Offices. Reviewing scope of individual projects and propose reasonable construction durations to be included in the RFP or solicitation. Participate in Technical Evaluation Teams (TET) as necessary when selection factors involve the submission of a proposed contractor schedule. The Schedule Analyst shall review and provide recommendations to the TET Chair. Providing assistance to Field offices to determine if contractor is on schedule. Review of Baseline Schedules and monthly contractor updates to determine validity and conformance to contract requirements. Assist in validation of impacts to the approved construction schedule. The Scheduler must review the contractor's TIA proposal and help develop the Government's position regarding delays and/or liability. Provide analysis on how the contractor can recover, if at all, from current delays to meet the contract completion date. Develop, maintain, and provide scheduling training to each field office and respective personnel covering basic understanding of network analysis schedules, critical path method, time impact analysis, baseline, progress, and as- built schedule reviews, guide specifications requirements, and software usage. Provide guidance and training to Design staff in the proper editing and use of the scheduling guide specification for incorporation into contract date. Participate in the NAVFAC Sponsored Scheduling Working Group to address lessons learned, proposed software changes or upgrades, and training requirements. Support development of schedule software templates with NAVFAC required settings that can be used by contractors in creating baseline schedules. Provide input to revise/improve Unified Facilities Guide Specifications based upon Industry standards and needs of the field. Assist in the process of Integrated Change Control by reviewing change requests and providing input on change approval/denial to Project Managers and/or a Change Control Board (CCB) Document and manage change requests to project deliverables, project documents, and project management plans Performs cost-benefit analysis and other cost and schedule impact analysis in order to guide change request decisions Maintain change control logs identifying reason codes as well as cost and schedule impacts. Analyze logs regularly to proactively assist Project Managers and/or CCB to minimize and manage program change control. Minimum Education/Experience A minimum of 7 years of construction scheduling experience utilizing Primavera P6. Experience in preparing or analyzing Time-Impact-Analysis as it relates to time extension requests or claims. Ability to evaluate Contractor's baseline schedules and monthly updates. Experience performing integrated change control on large, complex projects. Registration as a Planning and Scheduling Professional (PSP) is desirable. Registration as a Certified Change Management Professional (CCMP) or similar certification is preferred. Physical Demands The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Mobility: Must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions. • Hearing: Must be able to hear audible safety alarms. • Visual Acuity: Must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading. • Lifting: Must be able to exert up to 20 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Benefits Excellent salary and benefit package to include: paid time off, paid holidays, comprehensive health insurance plan including medical, dental, and vision, life insurance, long term disability insurance; 401(k) plan with employer match.
$37k-83k yearly est. 60d+ ago
PRN Scheduling Specialist
Radiology Partners 4.3
Scheduler job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
$27k-31k yearly est. 1d ago
Scheduler- Call Center
Brigham and Women's Hospital 4.6
Scheduler job in Boston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday to Friday 9:30 am to 6:00 pm previous customer service work experience, specifically in a contact/call center environment knowledge of medical terminology Job Summary Summary: Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is no face-to-face interaction with patients or other customers. Essential Functions: Functions as the face of enterprise to initiate and coordinate registration and scheduling for new patient appointments. * Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment. * Answers telephone, triages call, takes accurate and detailed messages using professional and courteous customer service techniques. * Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. * Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. * Completely and accurately transcribes call, referral and scheduling information in multiple systems. * Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians * Maintains confidentiality and privacy consistent with HIPAA guidelines. Qualifications Education High School Diploma or Equivalent required Experience customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred Knowledge, Skills and Abilities * Excellent customer service skills. * Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. * Strong communication, interpersonal and team skills. * Ability to exercise judgment in dealing with sensitive, confidential information. * Detail-oriented with the ability to enter information accurately on paper and into electronic systems. * Ability to handle a high volume of calls and work in a fast-paced environment. * Requires ability to translate the request of the patient or referring office into the appropriate action - appointment scheduling or cancelling, message to the provider, update insurance or demographic information - using the tools and protocols available. * Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) call center experience preferred Medical terminology required Remote Type Onsite Work Location 1620 Tremont Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 14d ago
Protocol Scheduler I
Dana-Farber Cancer Institute 4.6
Scheduler job in Boston, MA
The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling and protocol guidelines + Responsible for scheduling clinical trial or treatment plan formal protocol required tests and procedures, adhering to protocol schemas and for creating patient specific protocol calendars and flow sheets/templates + Completes and submits all required documentation to determine clearance, eligibility and verification documentation as required by specified regulations + Obtains detailed clinical information face-to-face, by telephone or electronically + May provide basic information regarding the need for insurance referral(s) + Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority + Performs independent patient and outside provider call triaging and assists in directing patient flow + Serves as a liaison between patient/family/provider + Resolves issues directly or ensures appropriate management of call by others + Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills + May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials + Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly + Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated + Participates in training for new hires + Prepares, open, and close provider schedules and handles daily schedule changes + Conduct slide submission as needed + Other duties and responsibilities as assigned **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to multi-task and function as an integral member of the team + Excellent verbal and written communication skills required + Excellent computer, customer service, problem solving, and organizational skills required **MINIMUM JOB QUALIFICATIONS:** The position strongly prefers a bachelor's degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, interacts with the adult patient population. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00
$45.5k-54.4k yearly 6d ago
Scheduler Coordinator for Home Care Office
Guardian Angel Senior Services 3.7
Scheduler job in Braintree Town, MA
Basic FunctionTo support caregiver and company needs. Process scheduling requests, provide telephone support, and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail. Responsibilities Schedule caregivers with clients and communicate changes and updates to all necessary parties. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. Enter new Clients in Generations as needed. Provide assistance to team members as needed and respond urgently to last minute call outs. Coordinate communication with caregivers among team members. Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed Act as liaison between clients, direct care workers and management. Manage and grow assigned Client Accounts and participate in Quality Improvement. Work with management to ensure compliance with all company policies and procedures. Problem solving and direct escalated issues to management To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. Maintain and update employee attendance records as needed. Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager. Participate in On-call rotation weekly and Weekends Cover shifts with clients when needed. Double check schedule accuracy for payroll and billing by deadlines. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice 4. Experience as CNA/HHA a plus! Skills Oral Communication Skills Written Communication Skills Technical Communication Customer Relations Customer Service Filing MS Office Organization Planning Professionalism Reading Skills Time Management Typing Skills Education/TrainingMust have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. Experience Prior home care experience required. Prior administrative experience preferred. Compensation is $22-$25/hour with 40 hours Monday-Friday and occasional on call for set amount depending on day/time. Located in downtown Braintree.
$22-25 hourly Auto-Apply 18d ago
Senior Scheduler - Construction
Turner & Townsend 4.8
Scheduler job in Boston, MA
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world Job Description Turner & Townsend is seeking an experienced Senior Scheduler to join our team to support scheduling as a project controls function on a large-scale project. The ideal individual will have a proven track record of successfully delivering construction project control services. Responsibilities: * Develop, monitor and update owners' Project Integrated Master Schedule (IMS). * Establish the schedule management program and deliverables to be used on large scale capital programs. * Interface with project stakeholders as trusted advisors to provide guidance and recommendations for the project. * Prepare baseline schedules and schedule basis documents for approval by project teams. * Conduct schedule of resource loading and leveling. * Consolidate contractors schedule to incorporate into IMS. * Assess impacts on the critical path and near-critical activities and report to the project team. * Monitor schedule deviations and variances and assist in the development of alternative methods for corrective action. * Apply EVM methodology to measure project progress. * Review schedules with project team members on a regular basis to ensure that accurate and timely data is incorporated into the schedule. * Prepare and provide schedule progress reports, trending charts, and schedule analysis on a periodic basis. * Maintain record of scope changes, trends and variances that potentially affect schedule performance. * Assure the credibility of the information contained in the schedule. * Maintain liaison with clients and other consultants at all projects stages. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction. * Minimum 5-7 years of applicable experience. * Direct experience working on teams within a complex matrix environment. * Expertise using Primavera P6. * Excellent communication skills. Additional Information Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan, please email recruitment ****************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at ************ or recruitment ****************. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. * On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-ES1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn
$74k-112k yearly est. 34d ago
Scheduling Specialist, Ambulatory Contact Center
Mass General Brigham
Scheduler job in Somerville, MA
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary About Us Mass General Brigham is a passionate, welcoming community where brilliant minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. A wide range of clinical and non-clinical employment opportunities exist at our member hospitals and at our other health care and research organizations. Find the job in our dynamically growing, integrated network that's right for you. The Opportunity Mass General Brigham is seeking full-time Scheduling Specialists to support Neurology, Orthopedics, and Cardiovascular patients and providers. This is an inbound and outbound contact center position where you will be responsible for receiving and making phone calls for the purpose of scheduling or rescheduling specialty appointments for multiple entities; There is no face-to-face interaction with patients or other customers, 90% of your time is spent on the phones. Responsibilities include handling 100-200 phone calls per day, addressing online requests, and completing patient registration to schedule or reschedule appointments. Our goal is to ensure that patients, providers, and other customers receive timely, efficient, and high-quality service. In this role, you get the opportunity to directly impact patient experience and help us drive healthcare forward! Qualifications Education and Skills for Success High School Diploma or equivalent required Associates degree preferred Tech-savvy and comfortable with high volume workloads Organized and detail oriented Ability to read and follow standard operating procedures Ability to multi-task through various programs (using multiple monitors) and problem-solve Exceptional strong customer service background Strong knowledge of Microsoft products Experience Medical office, health care or other relevant experience required Prior customer service work experience, specifically in a contact/call center environment preferred Computer skills, including demonstrated ability to effectively use Microsoft Outlook, Excel and general data entry concepts and search functionality required Epic or other cloud-based electronic health record (EHR) systems experience desired Working Conditions and Required Shifts Monday Through Friday 40 hours per week Training is 8a-430p ET, required for the first 2-4 weeks Shifts will be determined by business needs, new hires must be open to all Ortho center is open 8a - 5p. Shifts Available; 8a-4:30p, 8:30a-5pm Cardiology & Neuro; open 8a-5:30p, Shifts Available; 8a-4:30p, 8:30a-5pm or 9a-530pm Remote role requires Stable, Secure, Quiet, compliant workstation with ethernet connection Employees must be open to all shifts for business need Additional Job Details (if applicable) Working Agreement & Remote Policy All employees must be able to connect via ethernet cable to home router/modem to access web based secure programs to complete duties compliantly with MGB provided programs and equipment. Must have HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others, quiet and secure), MGB provided equipment required for use. Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 60d+ ago
Registrar and Scheduling Specialist
Woburn Public Schools 3.4
Scheduler job in Woburn, MA
Woburn Public Schools Registrar and Scheduling Specialist The Registrar and Scheduling Specialist oversees all aspects of student enrollment, academic records management, scheduling, grading, transcripts, and state data reporting. This position ensures the accuracy and integrity of student information in PowerSchool, compliance with DESE and district reporting requirements, and coordination of all school scheduling processes. The Registrar plays a critical role in maintaining accurate academic data, supporting school counselors and administrators, and ensuring smooth scheduling and reporting operations. Report To: Director of School Counseling and WMHS Principal Work Year: 12-month position Work Schedule: 7:00 AM to 3:00 PM (Summer hours may vary at the discretion of the Superintendent of Schools.) Salary: $75,000 - $90,000, depending on qualifications and experience. Prerequisite training and Experience: * Associate or bachelor's degree preferred. * Minimum of three years of experience in student data management, scheduling, or registrar functions (PowerSchool experience required). * Strong understanding of DESE state reporting requirements (SIMS/SCS). * Excellent organizational skills and attention to detail. * Ability to manage multiple priorities under deadlines. * High level of proficiency with data systems, spreadsheets, and student information management. * Strong communication and collaboration skills. * Ability to maintain confidentiality and comply with FERPA regulations. Essential Duties and Responsibilities: Scheduling * Build and maintain the Master Schedule for Woburn Memorial High School in collaboration with the Principal and Director of School Counseling. * Co-chair the Scheduling Team, coordinating meetings, timelines, and communication with department heads, counselors, and administration. * Manage course request collection, section balancing, and scheduling adjustments in PowerSchool. * Oversee schedule changes during the summer and school year to ensure accurate student and teacher schedules. * Coordinate with the Director of School Counseling to ensure counselor assignments and homerooms are aligned with the Master Schedule. * Troubleshoot scheduling conflicts and assist with PowerScheduler setup and rollover processes. Grades, GPA, and Transcripts * Oversee grade reporting cycles, ensuring teachers import grades prior to storing. * Store grades, generate report cards, and post to portals. * Prepare honor rolls and distribute to staff and local media. * Manage GPA and class rank calculations for seniors and juniors; upload results to Naviance and PowerSchool. * Enter historical grades, credit transfers, summer and night school grades, and grade changes as submitted by staff. * Maintain official transcripts and historical academic records for all students. SIMS/SCS and State Reporting * Resolve data errors related to demographics, CRS courses, graduation status, and post-graduation plans. * Complete end-of-year data updates for graduates and non-graduates. * Assist in preparing data for DESE Civil Rights and other required state/federal reports. Records Requests & Verification * Process transcript requests for students, alumni, colleges, and third parties. * Complete verification forms for the Social Security Administration, military, RMV, and courts. * Handle education verification requests. * Maintain an archive of transcripts and cumulative records according to state retention laws. Graduation Data Management * Update PowerSchool with final graduation statuses, MCAS completion, and diploma distinctions. * Collaborate with the School Counseling Administrative Assistant and the Director of School Counseling to finalize honor distinctions. * Generate senior data for diploma ordering, graduation programs, and post-graduation reporting. * Coordinate the destruction of records per the state record retention schedule. * Other duties as assigned by the Director of School Counseling or WMHS Principal Evaluation: * Performance will be evaluated annually by the Director of School Counseling and WMHS Principal in accordance with district policies and procedures. Other Duties: * Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education
$32k-38k yearly est. 14d ago
BDC Service Appointment Scheduler
Nucar Southern New England
Scheduler job in Norwood, MA
Job Description Call Center Customer Service Specialist wanted This is a great opportunity to be part of a winning team that will reward you for your passion! Nucar Toyota of Norwood, is looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Requirements: Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls. Excellent telephone skills are an absolute must for this position. A proven history of inside sales, internet marketing and / or scheduling service appointments. The ability to instantly build rapport with clients. Superb communications skills, both verbal and written. Superb customer service skills with the proven ability to resolve customer service issues. The ability to meet or exceed all department Key Performance Indicators that measure overall performance. Basic computer knowledge including Google Docs and efficient typing and writing skills. Strong organizational expertise and an attention to detail. Must be able to work flexible hours and days, including some weekends. We Offer: Great opportunity to join a proactive, customer focused company. Awesome income potential which consists of a base salary + performance bonuses (Earn up to $42K / Year). Excellent benefits package, including Medical, Dental, Vision, 401(K) with company contributions and Paid Vacations. World class training and development program and much more! Nucar is an Equal Opportunity Employer Job Posted by ApplicantPro
$42k yearly 11d ago
Pre-Access Central Scheduler PRN
Intermountain Health 3.9
Scheduler job in Boston, MA
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
$33k-37k yearly est. 54d ago
Dental Practice Front Office Coordinator.
Pearl Dental Centr PC 4.0
Scheduler job in Pepperell, MA
Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details. Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1. Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections. Treatment plan presentation experience is preferred. Knowledge of Eaglesoft software is a plus. Experience in Dental Field is REQUIRED Job Location: Pepperell, MA Salary: negotiable, based on the experience. Please send us a cover letter and your resume today! We look forward to hearing from you!
$34k-44k yearly est. 12d ago
Scheduling Specialist
Radiology Partners 4.3
Scheduler job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
$27k-31k yearly est. 1d ago
Scheduler- Call Center
Brigham and Women's Hospital 4.6
Scheduler job in Boston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday to Friday 9:30 am to 6:00 pm previous customer service work experience, specifically in a contact/call center environment knowledge of medical terminology Job Summary Summary: Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is no face-to-face interaction with patients or other customers. Essential Functions: Functions as the face of enterprise to initiate and coordinate registration and scheduling for new patient appointments. * Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment. * Answers telephone, triages call, takes accurate and detailed messages using professional and courteous customer service techniques. * Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. * Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. * Completely and accurately transcribes call, referral and scheduling information in multiple systems. * Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians * Maintains confidentiality and privacy consistent with HIPAA guidelines. Qualifications Education High School Diploma or Equivalent required Experience customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred Knowledge, Skills and Abilities * Excellent customer service skills. * Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. * Strong communication, interpersonal and team skills. * Ability to exercise judgment in dealing with sensitive, confidential information. * Detail-oriented with the ability to enter information accurately on paper and into electronic systems. * Ability to handle a high volume of calls and work in a fast-paced environment. * Requires ability to translate the request of the patient or referring office into the appropriate action - appointment scheduling or cancelling, message to the provider, update insurance or demographic information - using the tools and protocols available. * Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) call center experience preferred Medical terminology required Remote Type Onsite Work Location 1620 Tremont Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 14d ago
Protocol Scheduler
Dana-Farber Cancer Institute 4.6
Scheduler job in Foxborough, MA
The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. There is mandatory onsite training for 6 months before a hybrid schedule will begin. Training will take place at the Foxborough and Milford satellite locations. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Responsible for effective and efficient scheduling of clinical trial or protocol patients and/or transplant donors for clinical services and other resources, including but not limited to exam and infusion clinics, donor services, donor network centers, apheresis facilities, cellular product laboratory processing, financial counselor support, care coordination, social work, nutrition, and other professional support services, operating room facilities, nursing support, admission to the hospital and associated beds; + As all patients or donors served by this job family shall be considered high risk or falling under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in clinical trials and patient treatment plans that fall under specified regulatory controls; + Responsible for scheduling clinical trial or treatment plan formal protocol required tests and procedures, adhering to protocol schemas and for creating patient specific protocol calendars and flow sheets/templates; + Completes and submits all required documentation to determine clearance, eligibility and verification documentation as required by specified regulations; + Orders and ensures or carries out the shipping and tracking of lab tests or samples as required; + Carries out or supports patient education in person and/or by telephone, involving effective communication of complex steps of the protocol for care; + Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned patient population to achieve patient safety, flow and resource utilization goals of the organization and sponsoring agencies; + Responsible for ensuring filing or reporting of certain documentation, including patient records, protocol records, quality control and quality assurance reports and the proper and timely posting of updates to the clinical scheduling systems and special databases as needed; + May lead or participate in the development of new scheduling systems or processes Unique to Cellular Therapies Track + Participates in routine case review meetings to represent patients and/or donors managed; + Maintains proficiency in operating multiple clinical information systems applications. Unique to Clinical Research Track + Responsible for identifying and utilizing the correct billing scheme when scheduling donor testing and procedures; + Participates in disease program clinical research meetings; + Participates in the collection, maintenance, and reporting of data for internal and/or external data repositories as required. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to multi-task and function as an integral member of the team + Excellent verbal and written communication skills required + Excellent computer, customer service, problem solving, and organizational skills required **MINIMUM JOB QUALIFICATIONS:** The position strongly prefers a bachelor's degree in health administration or a related field, along with up to 1 year of experience in healthcare or customer service. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, interacts with the adult patient population. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00
$45.5k-54.4k yearly 13d ago
Homecare Scheduling Coordinator-Downtown Braintree
Guardian Angel Senior Services 3.7
Scheduler job in Quincy, MA
Job DescriptionBasic FunctionTo support caregiver and company needs. Process scheduling requests, provide telephone support, and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail. Responsibilities Schedule caregivers with clients and communicate changes and updates to all necessary parties. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. Enter new Clients in Generations as needed. Provide assistance to team members as needed and respond urgently to last minute call outs. Coordinate communication with caregivers among team members. Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed Act as liaison between clients, direct care workers and management. Manage and grow assigned Client Accounts and participate in Quality Improvement. Work with management to ensure compliance with all company policies and procedures. Problem solving and direct escalated issues to management To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. Maintain and update employee attendance records as needed. Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager. Participate in On-call rotation weekly and Weekends Cover shifts with clients when needed. Double check schedule accuracy for payroll and billing by deadlines. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice 4. Experience as CNA/HHA a plus! Skills Oral Communication Skills Written Communication Skills Technical Communication Customer Relations Customer Service Filing MS Office Organization Planning Professionalism Reading Skills Time Management Typing Skills Education/TrainingMust have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. Experience Prior home care experience required. Prior administrative experience preferred. Compensation is $22-$25/hour with 40 hours Monday-Friday and occasional on call for set amount depending on day/time. Located in downtown Braintree. Powered by JazzHR JJXyNj9KkZ
$22-25 hourly 19d ago

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How much does a scheduler earn in Peabody, MA?

The average scheduler in Peabody, MA earns between $28,000 and $107,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Peabody, MA

$55,000

$28,00010%

$55,000Median

$107,00090%

What are the biggest employers of Schedulers in Peabody, MA?

The biggest employers of Schedulers in Peabody, MA are:

Beth Israel Lahey Health
Clear View Window Cleaning

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Learn more about scheduler jobs

How much does a scheduler earn in Peabody, MA?

What are the biggest employers of Schedulers in Peabody, MA?