Scheduler, Valuations
Scheduler job in Moon, PA
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate is a highly motivated individual, driven by competition, yet customer service oriented. A Scheduler's role is unique in that it requires high levels of both production and customer service. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
* Review and assess appraisal order needs
* Perform call center responsibilities, such as making and taking high volume phone calls to and from access contacts such consumers, realtors and property managers
* Coordinate scheduling appraisal appointments within ServiceLink's operating system, and engaging real estate appraisers as needed
* Meet and exceed daily production goals and quality requirements
* Support all operational teams
WHO YOU ARE
You possess …
* Exceptional customer service skills
* A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
* The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
* Excellent verbal and written communication skills.
Responsibilities
* Assess order requirements, client and vendor needs
* Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress
* Follow escalation processes as directed
* Confirm appointment completion via phone and/or email with appraisers and access contacts
* Troubleshoot through complex engagements and provide feedback to appropriate parties
* Communicate process expectations via phone and email with access contacts and vendors
* Monitor team email folder
* Adhere to all company policies and procedures
* Meet minimum production goals and quality requirements
* Be proficient in ServiceLink operating systems and internal search engines
* Perform all other duties as assigned
Qualifications
* High School diploma or equivalent preferred
* Detail oriented, efficient and organized
* Exceptional customer service skills
* Some proficiency in Microsoft Outlook and Excel
* Ability and willingness to work a flexible schedule, to include overtime, evenings, and/or weekends as needed
Responsibilities · Assess order requirements, client and vendor needs · Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress · Follow escalation processes as directed · Confirm appointment completion via phone and/or email with appraisers and access contacts · Troubleshoot through complex engagements and provide feedback to appropriate parties · Communicate process expectations via phone and email with access contacts and vendors · Monitor team email folder · Adhere to all company policies and procedures · Meet minimum production goals and quality requirements · Be proficient in ServiceLink operating systems and internal search engines · Perform all other duties as assigned
Auto-ApplyLogistics Scheduler II
Scheduler job in Moon, PA
Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Logistics Scheduler II
Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday - Friday 9:00-5:00
The Logistics Scheduler II is an intermediate level position within the Logistics department with specific focus on 3rd party manufactured materials, order fulfillment and execution level responsibilities. The Logistics Scheduler II will be responsible for developing the S&OP plans for specified materials to meet sales demand. The Logistics Scheduler II will develop and maintain affiliate and vendor(s) purchase orders and their production and shipment schedules. The Logistics Scheduler II will monitor actual production, manage inventory replenishment, stock levels, master data accuracy and order fulfillment process to meet customer demand.
Duties and Responsibilities (not limited to)
* Manage the Target Stock and Safety stock levels for assigned materials and working capital targets
* Participate in the annual physical inventory at Logistics facilities
* Assist in identification of slow-moving inventory and Block stock materials
* Execute action plans to reduce the identified materials and record and maintain records as required
* Develop monthly S&OP plans for assigned carbon materials
* Identify potential vendor capacity/demand imbalance and report through the S&OP process
* Maintain key internal interfaces with Procurement, Sales Directors, TSR and Product Management to obtain current demand information and manage demand and vendor capacity changes
* Develop and execute vendor requisitions/purchase orders by effectively utilizing data from the Monthly S&OP Plans, SAP MRP outputs, Sales Forecast and Historical data
* Interface with Procurement for vendor changes and demand allocation across established vendors
* Monitor purchase order status to demand requirements and maintain accurate dates in SAP
* Manage unconfirmed sales order process for assigned materials
* Develop order fulfillment plan and ensure execution
* Provide prompt feedback to sales / customer service any effects to customer demand
* Effectively utilize the SAP system with specific focus with MRP and Shipment functions and other interfacing planning modules that impact demand/sourcing planning, order fulfillment and inventory accuracy
* Ensure SAP MRP data fields and purchase order data records are accurate, and associated transactions are executed timely
* Support the various Logistics department functions to ensure efficient and effective work processes
* Execute special projects / task as assigned
Qualifications
* A bachelor's degree from a 4-year college or university is required, Logistics/Supply Chain Management or equivalent
* 2-3 years of Planning and Scheduling experience using SAP and Excel-based systems is required
* Experience in core logistics operations - transportation, warehousing, & order fulfillment - is preferred
More about Calgon Carbon, A Kuraray Company
We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications.
Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron.
Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
Salesforce Field Service Management & Scheduling - Solution Lead - FSM
Scheduler job in Pittsburgh, PA
Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery.
Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows.
The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases.
This position is remote.
Essential Duties and Responsibilities:
- Establish and maintain web application architecture framework(s).
- Facilitate the creation of architecture in collaboration with Agile scrum development teams.
- Ensure architecture aligns with client enterprise architecture and leverages existing architecture components.
- Mentor and transition architectural knowledge to scrum teams.
- Develop a process for architecture creation, integration, and review.
- Identify when architectural spikes are needed, and provide enough design for proof of concept.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations.
- Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions.
- Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies.
- Design and implement appointment booking flows, mobile workflows, and field service technician experiences.
- Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft).
- Support mobile user enablement, including offline capabilities and technician productivity tools.
- Provide technical leadership to project teams, including developers, admins, and business analysts.
- Conduct solution reviews, demos, and training sessions for clients and internal teams.
- Ensure compliance with security, data privacy, and accessibility standards.
- Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler.
- Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery).
- Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies.
- Experience with mobile field service apps and technician workflows.
- Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud.
- Experience integrating FSM with external systems and portals.
- Excellent communication and stakeholder management skills
- Salesforce Certified Field Service Consultant
- Salesforce Certified Administrator
Preferred Skills and Qualifications:
- Public sector or healthcare domain experience.
- Experience with Amazon Connect, Genesys, or other contact center platforms.
- Familiarity with scheduling for group events, mobile assessments, or provider coordination.
- Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools.
- Salesforce Certified Platform App Builder (preferred)
- Salesforce Certified Service Cloud Consultant (preferred)
#techjobs #veterans Page
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
135,000.00
Maximum Salary
$
165,000.00
Easy ApplyScheduling Specialist, Associate
Scheduler job in Pittsburgh, PA
Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of the Quantum One Building in the South Side of Pittsburgh and is work from home after training.
In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information.
We also offer a monthly incentive program, which is based off performance and 3 months of employment.
If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today!
Responsibilities:
* Answer multi-line telephone system while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect telephone calls and take messages, when appropriate, interacting with the staff and leadership of other departments when necessary.
* Review, verify and enter the patient's demographic, financial, and insurance information to ensure data integrity. Enter or update information in the appropriate system(s) accurately, verify and revise existing information on patients that have not been interviewed within the past 30 days.
* Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, registration (directions, parking information, and required preparation for appointment), billing, claims, and various patient related inquiries.
* Complete forms, upload, scan, or fax documents as required for patient appointment. Follow up on any incomplete or inaccessible information to assure a completed record. Obtain, verify, and correct registration information of new and existing patients. Mail new patient packets prior to scheduled appointment and handle medicine refill requests.
* Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient.
* Document all actions taken on a patient account.
* Identify and take action to address patient concerns by utilizing effective decision-making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician's office to meet the patient's needs.
* HS Diploma or equivalent
* 1-year general customer service experience
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
SCHEDULER, HEART CENTER
Scheduler job in Greensburg, PA
Cardiovascular Services scheduler efficiently and accurately performs clerical functions related to the scheduling of procedural cases performed in the Heart Center. Essential Job Functions * Schedules patient procedures in designated Heart Center locations (Cath, Hybrid OR, EP Lab, CTA).
* Answers calls quickly and professionally.
* Receives, files, and distributes electronic intake.
* Ensures/ assigns quick surgery account with correct date of service prior to placing onto Heart Center schedule.
* Schedules procedures appropriately using tools available.
* Correct identification of patient, procedure, laterality, and physician. (EX: wrong name or DOB, similar names).
* Contacts Heart Center team to address special circumstances for schedule.
* Verifies procedural schedule day prior to date of service. To include as applicable: procedure, laterality, anesthesia type, and physician.
* Ensures communication with all customers.
* Communicates with departments for add-on cases and cancellations for the same/ next business day.
* Communicates with physician offices concerning scheduling issues.
* Maintains a good working relationship with both the department and other departments including physician offices.
* Interacts professionally with physician/physician office and all members of the health care team.
* Takes responsibility for asking for assistance when required.
* Informs supervisor, Manager, or Director of problematic situations and demonstrates ability to support recommendations.
* Registration of patients that present for invasive procedures and noninvasive testing at Heart Center.
* Create accounts for patients transferred from other facilities into the Heart Center.
* Format charts for outpatients and transfers from other facilities.
* Organizes retrieval and copy completion for Medical Record requests for Heart Center.
* Other duties as assigned.
Specialty Functions
* Contribute to the delivery of direct and indirect patient care by the following;
* Works with anesthesia department for coordination of offsite anesthesia required procedures.
* Assists verification staff with providing patient information (intake form) when needed.
* Acts a resource for physician's office with questions related to the Heart Center schedule.
Required Qualifications
* High School Diploma or GED, or Higher Level of Education.
* Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
* Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications
* Medical Terminology
* OR experience; RN or Surgical Technician.
License, Certification & Clearances
* Act 34-PA Criminal Record Check from the PA State Police system
Supervisory Responsibilities
* This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
* Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
* Travel may be expected locally between Independence Health locations.
Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
X
Extreme Cold
X
Heights
X
Confined Spaces
x
Extreme Noise(>85dB)
X
Mechanical Hazards
X
Use of Vibrating Tools
X
Operates Vehicle
X
Operates Heavy Equipment
X
Use of Lifting/Transfer Devices
X
Rotates All Shifts
X
8 Hours Shifts
X
x
10-12 Hours Shifts
x
X
On-Call
X
Overtime(+8/hrs/shift; 40/hr/wk)
x
X
Travel Between Sites
x
X
Direct Patient Care
x
Respirator Protective Equipment
X
Eye Protection
X
Head Protection (hard hat)
X
Hearing Protection
X
Hand Protection
X
Feet, Toe Protection
X
Body Protection
X
Latex Exposure
x
x
X
Solvent Exposure
X
Paint (direct use) Exposure
X
Dust (sanding) Exposure
X
Ethylene Oxide Exposure
X
Cytotoxic (Chemo) Exposure
X
Blood/Body Fluid Exposure
X
Chemicals (direct use) Exposure
x
Mist Exposure
X
Wax Stripper (direct use)
X
Non-Ionizing Radiation Exposure
X
Ionizing Radiation Exposure
X
Laser Exposure
X
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
x
Sitting
X
x
Walking
x
X
Climbing Stairs
x
X
Climbing Ladders
X
Standing
x
X
Kneeling
x
Squatting (Crouching)
x
x
Twisting/Turning
x
x
Keyboard/Computer Operation
X
x
Gross Grasp
x
x
Fine Finger Manipulation
X
x
Hand/Arm Coordination
x
x
Pushing/Pulling(lbs. of force)
x
Carry
x
Transfer/Push/Pull Patients
X
Seeing Near w/Acuity
X
x
Feeling (Sensation)
x
Color Vision
x
x
Hearing Clearly
X
x
Pulling/Pushing Objects Overhead
x
Reaching Above Shoulder Level
x
Reaching Forward
x
x
Lifting Floor to Knuckle
x
Lifting Seat Pan to Knuckle
x
Lifting Knuckle to Shoulder
x
Lifting Shoulder to Overhead
x
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Appointment Scheduler
Scheduler job in McKeesport, PA
Looking for a fun place to work where you can actually enjoy your day and feel appreciated? Keystone Basement Systems is hiring a Customer Care Specialist (Appointment Scheduler) to join our in-office team!
We're a group of hardworking, no-drama people who believe work should be productive and fun. We grab lunch together, we laugh a lot - and we get our work done. (If that sounds like your kind of place, keep reading.)
What You'll Be Doing:
Answering incoming customer calls
Scheduling appointments for sales and service
Updating customer records and notes
Following up with customers to make sure they're taken care of
Supporting the team wherever needed
What We're Looking For:
Someone who's friendly, reliable, and upbeat
Great with phones and talking to people
Comfortable with computers and basic apps
Ready to work in-person (this is not a remote position)
What We Offer:
Laid-back but professional team environment (no micromanaging)
Paid training and all the tools you need
Health, dental, vision insurance
401(k) with company match
Paid time off
Real opportunities to grow with us
$16-$18/hr DOE
Hours:
Monday-Friday, 9:00AM-5:00PM
Rotating Saturdays, 9:00AM-1:00PM
Full-time, 40-44 hours/week
We've been around for over 20 years, hold an A+ BBB rating, and have 1,000+ 5-star Google reviews - but what really matters is how we work: with respect, teamwork, and a little bit of fun.
Sound good? Apply now - we'd love to meet you!
Auto-ApplyInsurance Verification Representative
Scheduler job in Pittsburgh, PA
i
s an American company which operates as the second-largest pharmacy store chain in the United States.
Treatment of complex, chronic, and/or rare conditions
High cost, often exceeding $10,000, with some costing more than $100,000 annually
Availability through exclusive, restricted, or limited distribution
Special storage, handling, and/or administration requirements
Ongoing monitoring for safety and/or efficacy
Risk Evaluation Mitigation Strategy
Job Description
Responsible for verifying patient eligibility, coordinating benefits, claims and determining patient coverage/responsibility for services including, but not limited to primarily major medical insurance benefits verification, complex insurance plan verification and high volume PBM plans. Also responsible
for the coordination of benefits investigation and partnering with patient assistance programs.
Essential Functions:
Utilizes all available resources to obtain and enter insurance coverage information for ordered services into patient's file.
Verifies patient insurance coverage of medications, administration supplies and related pharmacy services.
Facilitates and completes the Prior Authorization process with insurance companies and practitioner offices.
Completes a full Medical Verification for all medications, administration supplies and related pharmacy services.
Notifies patients, physicians, practitioners and/or clinics of any financial responsibility of services provided and requested services that are not provided by the facility.
Facilitates pharmacy and/or major medical claims with insurance companies and practitioner offices and investigates and facilitates prior authorization any other insurance rejections.
Provides notification of urgent orders to the Senior level or Group Supervisor and communicates with other departments when an urgent need for filling a prescription or delivery is necessary; Places outbound calls to patients or physicians offices to obtain additional information needed to process the script or to notify of delay in processing script.
Manages inbound calls on the Insurance line from patients, clients, physicians, practitioners and clinics regarding inquiries about services provided, financial responsibility and insurance coverage.
Qualifications
High School Diploma/GED
1 year insurance verification and/or pharmacy technician experience OR at least 6 months specialty pharmacy experience.
Understanding of claims processes
Understanding the authorization process is a must.
At least 1 year experience in obtaining prior authorizations from a pharmacy benefit or medical billing experience
Needs to have an understanding of Commercial Insurance, Medicare and Medicaid - Please make sure this is on the resume
Strong Data Entry Skills
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets)
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions)
Additional Information
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Monday through Friday 8am-5pm
Inpatient Registration Coordinator
Scheduler job in Aliquippa, PA
Gateway Rehab has a great opportunity for an Inpatient Registration Coordinator at our Center Township, PA location. In this role, you will provide clerical support to the inpatient team. This position requires consistent evening hours, with the occasional holiday and weekend coverage.
Responsibilities
Completes administrative requirements with individuals entering residential care.
Completes patient consents thoroughly and accurately.
Maintains the patient bed board and ensures accurate data entry for all patient level of care changes, including discharges/transfers.
Tracks and ensures compliance with PA WITS to report data to SCAs (Single County Authorities).
Collaborates with multiple departments (security, nursing, clinical evaluators, therapy, and respective management) to ensure patient-centered care.
Required Knowledge and Skills
Data entry skills.
Strong verbal communication skills.
Excellent oral and written communication skills preferred.
Strong computer skills preferred.
Ability to work on a team, as well as independently given the situation.
Requirements
High school diploma or GED
Preferred Requirements
Some college
Additional Requirements:
A valid driver's license and favorable driving record required.
Pass PA Criminal History Record Check.
Obtain PA Childline and FBI clearances.
Pass Drug Screen.
TB Test
Work Conditions
Office-based
Substance Use Disorder Center
GRC IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
Gateway Rehab proudly offers competitive wages and benefit packages, along with career advancement opportunities. Join us today!
Patient Access Specialist/Front Desk (PRN/Casual Day Shift)
Scheduler job in Pittsburgh, PA
About Us
HIGHLIGHTS: Patient Access Specialist/Front Office
SHIFT: Day Shift (7A-7P)
JOB TYPE: PRN/Casual
FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient)
JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested on day one of eligibility), Paid Employee Referrals! FREE Parking!
LOCATION: Harmar: 2501 Freeport Rd., Pittsburgh, PA 15238
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.
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Auto-ApplyMedical Clerk
Scheduler job in Aliquippa, PA
Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking a Medical Clerk to join our team, at the program in Coraopolis, PA.
Position Details
We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff.
Earn $18.00 per hour with the selection of the Enhanced Pay option.
Position Details
We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff.
Key Responsibilities:
Greet patients and assist with check-in/check-out procedures
Maintain and update patient medical records and files
Schedule and confirm patient appointments
Answer phones and direct calls to appropriate personnel
Process insurance forms and billing information
Ensure confidentiality and compliance with HIPAA regulations
Perform general office duties such as data entry, filing, scanning, and faxing
Assist medical staff with administrative tasks as needed
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - ****************************************
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Staff Coordinator/Scheduling Coordinator
Scheduler job in Charleroi, PA
The Staff Coordinator is responsible for maintaining compliance, daily operations, and achieving goals set forth by the home care agency.
Organizational Relationship
The Staff Coordinator reports to the Branch Director.
Receives referrals and inquiries.
Identifies needs of consumer and schedules appropriate personnel.
Schedules and coordinates day-to-day activities of private duty field staff.
Recruits, interviews, screens, and tests all applicants; makes initial hiring decision.
Photocopies all licenses and appropriate identification of new employees.
Verifies valid licenses and background checks with appropriate licensing body.
Provides orientation of paraprofessional employees.
Manages, distributes and maintains documentation in employee and consumer files for compliance.
Provides pertinent documentation to the Branch Director and RN Supervisor (where applicable) on employee performance, positive and negative.
Conducts annual personnel evaluations of direct caregivers.
Reports pertinent consumer and employee information at the office staff meetings.
Responds promptly and courteously to all consumers' and employees' calls.
Communicates continually with employees, service coordinators, governing bodies and consumers to evaluate service, including required reporting.
Works “on-call” on an as-needed basis for scheduling substitutions and new cases during the hours the office is closed.
Approves time slips to coordinate with Kan-Time check ins and check outs, compiles and processes for payroll.
Records missed shift reports, as required.
Notifies RN Supervisor of new open assessments or performs open assessments, as needed.
Enters all info into consumer file in Kan-Time after open assessment.
Serves as liaison between direct caregivers and the RN Supervisor, as needed.
20. Performs billing, receivable, authorizations and account functions, as required.
21. Performs other duties as assigned by Branch Director.
Requirements:
Qualifications:
Must be a high school graduate and at least 20 years old. Must possess effective communications skills, be flexible and have the ability to guide others. Must have computer experience. Previous supervisory or management experience is preferred.
AGREED TO: ACCEPTED BY:
_________________________________ ________________________________
Employee Administrator
______________________________Date ____________________________Date
Staff Coordinator/Scheduling Coordinator
Scheduler job in Charleroi, PA
The Staff Coordinator is responsible for maintaining compliance, daily operations, and achieving goals set forth by the home care agency.
Organizational Relationship
The Staff Coordinator reports to the Branch Director.
Receives referrals and inquiries.
Identifies needs of consumer and schedules appropriate personnel.
Schedules and coordinates day-to-day activities of private duty field staff.
Recruits, interviews, screens, and tests all applicants; makes initial hiring decision.
Photocopies all licenses and appropriate identification of new employees.
Verifies valid licenses and background checks with appropriate licensing body.
Provides orientation of paraprofessional employees.
Manages, distributes and maintains documentation in employee and consumer files for compliance.
Provides pertinent documentation to the Branch Director and RN Supervisor (where applicable) on employee performance, positive and negative.
Conducts annual personnel evaluations of direct caregivers.
Reports pertinent consumer and employee information at the office staff meetings.
Responds promptly and courteously to all consumers' and employees' calls.
Communicates continually with employees, service coordinators, governing bodies and consumers to evaluate service, including required reporting.
Works “on-call” on an as-needed basis for scheduling substitutions and new cases during the hours the office is closed.
Approves time slips to coordinate with Kan-Time check ins and check outs, compiles and processes for payroll.
Records missed shift reports, as required.
Notifies RN Supervisor of new open assessments or performs open assessments, as needed.
Enters all info into consumer file in Kan-Time after open assessment.
Serves as liaison between direct caregivers and the RN Supervisor, as needed.
20. Performs billing, receivable, authorizations and account functions, as required.
21. Performs other duties as assigned by Branch Director.
Requirements
Qualifications:
Must be a high school graduate and at least 20 years old. Must possess effective communications skills, be flexible and have the ability to guide others. Must have computer experience. Previous supervisory or management experience is preferred.
AGREED TO: ACCEPTED BY:
_________________________________ ________________________________
Employee Administrator
______________________________Date ____________________________Date
Registration Specialist/Secret
Scheduler job in Bridgeville, PA
Job Details Main Office - Bridgeville, PADescription
Chartiers Center is a private, non-profit corporation funded by state, county, third party insurances and private funds. Services include intake, referral, outpatient therapy, psychiatric assessment, service coordination, substance abuse treatment, training and social rehabilitative services, crisis intervention, partial hospitalization, community outreach, day, and recreational services for adults with intellectual disabilities, homeless outreach, and housing program.
As a Part-Time Front Desk/Registration Specialist with Chartiers Center at our Bridgeville Office. Responsibilities include:
Phone Support
Checking in clients for appointments
Processing co-pays for visits (credit cards and cash payments)
Ensuring drivers license and insurance cards are scanned into the system.
Uploading new consumer photos to the system
Evening shifts require closing the front desk station and locking the building.
Valued skills: Active Listening, multitasking, problem solving, ability to maintain confidentiality and calmness in stressful situations. Previous experience in medical setting or social service agency a plus.
Hours would vary and could be anytime from Mon-Thursday 8:00 AM - 7:30 PM and Friday 8:00 AM-5:00 PM
At Chartiers Center we offer the following benefits:
Competitive Hourly Rate
Monday-Friday- Daylight/Evenings
Medical, Dental and Vision
Short- and Long-Term Disability
Retirement Plan
8 Paid Holidays
Generous PTO (Pro-Rated Paid Time Off)
Tuition Reimbursement
Positive and fulfilling work environment!
Minimum Qualifications:
High School Diploma or Equivalent
One (1) year related experience
Diversity and Inclusion- Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures and experiences. Not just because it's the right thing to do, but because it makes Chartiers Center stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together. EOE
Scheduler, Valuations
Scheduler job in Moon, PA
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate is a highly motivated individual, driven by competition, yet customer service oriented. A Scheduler's role is unique in that it requires high levels of both production and customer service. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Review and assess appraisal order needs
· Perform call center responsibilities, such as making and taking high volume phone calls to and from access contacts such consumers, realtors and property managers
· Coordinate scheduling appraisal appointments within ServiceLink's operating system, and engaging real estate appraisers as needed
· Meet and exceed daily production goals and quality requirements
· Support all operational teams
WHO YOU ARE
You possess …
· Exceptional customer service skills
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
· Excellent verbal and written communication skills.
Responsibilities
· Assess order requirements, client and vendor needs
· Ensure company's performance commitment to client(s) is met by monitoring and prioritizing work-in-progress
· Follow escalation processes as directed
· Confirm appointment completion via phone and/or email with appraisers and access contacts
· Troubleshoot through complex engagements and provide feedback to appropriate parties
· Communicate process expectations via phone and email with access contacts and vendors
· Monitor team email folder
· Adhere to all company policies and procedures
· Meet minimum production goals and quality requirements
· Be proficient in ServiceLink operating systems and internal search engines
· Perform all other duties as assigned
Qualifications
· High School diploma or equivalent preferred
· Detail oriented, efficient and organized
· Exceptional customer service skills
· Some proficiency in Microsoft Outlook and Excel
· Ability and willingness to work a flexible schedule, to include overtime, evenings, and/or weekends as needed
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Auto-ApplyScheduling Coordinator- Cardiac Surgery, Oakland
Scheduler job in Pittsburgh, PA
University of Pittsburgh Physicians is hiring a full-time Scheduling Coordinator to assist the Department of Cardiac Surgery at UPMC Presbyterian Hospital. This position is a Monday-Friday, daylight position. Purpose: Schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. Maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.
Responsibilities:
* Request assistance from nurses, medics, APPs and/or MD, if there is a question of severity of illness or symptoms.
* Answer incoming calls in a timely and efficient manner.
* Back up medical records technician in creating, maintain and retrieve patient records.
* Oversee the preparation and coordination of all correspondence related to private patients, research patients and referring physicians.
* Restate patient appointment details and collect appropriate pre-visit information, as needed.
* Enter information into the EPIC or EMR system.
* Respond to requests for general information and screens incoming calls referring them to appropriate individuals.
* Generate form letter to patients.
* Instruct patient or family member/significant other concerning available services and programs for financial assistance and pertinent general patient information.
* Schedule all new and returning patients with appropriate physicians or teams.
* Function as intermediary and receptionist in the office of the Manager to include greeting visiting physicians, patients, representatives of pharmaceutical companies and equipment manufacturers.
* Responsible for ordering and managing office supplies inventory.
* Responsible for scheduling of patients.
* Provide coverage in absence of department secretaries.
* Courteously respond and follow up with physician request in scheduling.
* Provide statistical data to physicians when requested.
* Maintain both self and work area in a manner consistent with a professional environment.
* Schedule patient appointments utilizing automated scheduling system and provides back up in entering orders into the clinical support system.
* Ensure the security, safekeeping and timely return of all records which are retrieved and provided to requesters for review.
* Greet patients and others, answer telephone calls and deliver messages to the staff.
* Assist the Manager in supervision and coordination of the activities of the secretarial staff of the department.
* Maintain a positive attitude characterized by caring, concern and support for patients, visitors, medical staff and co-workers. Demonstrate, on a consistent basis, the behaviors which comprise The Basics of Service Excellence.
* Schedule all return patient appointments and extraneous testing upon discharge from the outpatient department.
* Demonstrate thorough knowledge of the programs and services of the UPMC Health
* Type correspondence, memoranda, reports, forms, etc. for the staff when necessary.
* Complete appropriate forms, consistent with insurance requirements and follows up on any incomplete or inaccessible information to assure a completed record.
* Act as a reference for any patient questions, handles when possible and follows up to assure that each patient inquiry has been satisfied.
* Promote the use of those services to consumers.
* Assure that the release of information is handled following the laws of confidentiality.
* Observe both Health System and departmental policies and procedures.
* Schedule all evaluations in a timely and efficient manner.
* Appropriately interact with nurses, medics, physicians and other office support.
* Assure phone contact with patients and referring physician/office regarding essential follow up in a timely and professional manner.
* Gather and record demographic, financial and insurance information on each patient/family member/guarantor during the initial intake interview which may take place either in person or over the phone.
* Some functions may also be delegated to other secretaries as deemed necessary.
* Provide assistance to all patients and families.
* System and the ability to access those services.
* Photocopy correspondence and documents as requested.
* Provide clinic scheduled when requested by physician or clinic staff.
* B.A. degree and 1 year of experience in a related fiscal/admission/registration function; or 2 years of college, business school education, or medical secretary training and 1-2 years of experience; or equivalent combination of education and experience required.
* Knowledge of third-party health care coverage and familiarity with medical terminology are required, including an understanding of Blue Cross, Medicare, Medical Assistance and commercial insurance coverage for hospitalization and outpatient service.
* Excellent written and verbal communication skills are required. Experience in guest relations is preferred. Experience with computer-based systems preferred. Must function well under stressful conditions.
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Medical Clerk
Scheduler job in Coraopolis, PA
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center.
Position Overview
This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization.
Key Responsibilities:
Schedule medical appointments for assigned individuals.
Coordinate with Nursing Supervisors regarding medical chart management.
Process daily mail and prepare large mailings.
Update and maintain Policy and Procedure manuals.
Organize and manage office files, including mailing medical charts to families.
Order and maintain supplies for the nursing office, as needed.
Answer and direct calls within the medical suite.
Collaborate with direct service professionals and other departments across the company.
Perform additional clerical or administrative duties as assigned.
Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
DailyPay
Work/Life Balance
Flexible Schedules
Cell Phone Discount Plans
Employee Referral Bonuses
Tuition Reimbursement
Care.com Membership
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Staff Coordinator- Scheduling Coordinator
Scheduler job in Charleroi, PA
The Staff Coordinator is responsible for maintaining compliance, daily operations, and achieving goals set forth by the home care agency.
Organizational Relationship
The Staff Coordinator reports to the Branch Director.
Receives referrals and inquiries.
Identifies needs of consumer and schedules appropriate personnel.
Schedules and coordinates day-to-day activities of private duty field staff.
Recruits, interviews, screens, and tests all applicants; makes initial hiring decision.
Photocopies all licenses and appropriate identification of new employees.
Verifies valid licenses and background checks with appropriate licensing body.
Provides orientation of paraprofessional employees.
Manages, distributes and maintains documentation in employee and consumer files for compliance.
Provides pertinent documentation to the Branch Director and RN Supervisor (where applicable) on employee performance, positive and negative.
Conducts annual personnel evaluations of direct caregivers.
Reports pertinent consumer and employee information at the office staff meetings.
Responds promptly and courteously to all consumers' and employees' calls.
Communicates continually with employees, service coordinators, governing bodies and consumers to evaluate service, including required reporting.
Works “on-call” on an as-needed basis for scheduling substitutions and new cases during the hours the office is closed.
Approves time slips to coordinate with Kan-Time check ins and check outs, compiles and processes for payroll.
Records missed shift reports, as required.
Notifies RN Supervisor of new open assessments or performs open assessments, as needed.
Enters all info into consumer file in Kan-Time after open assessment.
Serves as liaison between direct caregivers and the RN Supervisor, as needed.
20. Performs billing, receivable, authorizations and account functions, as required.
21. Performs other duties as assigned by Branch Director.
Requirements
Qualifications:
Must be a high school graduate and at least 20 years old. Must possess effective communications skills, be flexible and have the ability to guide others. Must have computer experience. Previous supervisory or management experience is preferred.
AGREED TO: ACCEPTED BY:
_________________________________ ________________________________
Employee Administrator
______________________________Date ____________________________Date
Patient Access Specialist/Front Office (PRN/Day Shift)
Scheduler job in Greensburg, PA
About Us
HIGHLIGHTS: Patient Access Specialist/Front Office
SHIFT: Days
JOB TYPE: PRN/Casual
FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient)
JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE of eligibility!), Paid Employee Referrals! FREE Parking!
LOCATION: Hempfield: 6321 Route 30, Greensburg, PA 15601
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.
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Auto-ApplyNationalLink Scheduler
Scheduler job in Moon, PA
Scheduler is responsible for identifying, locating and scheduling signing agents associated with the closing management industry nationwide, following the selection and assignment process based upon company established standards determined by Senior Management.
Please note - this is a HYBRID role. All candidates should be reasonable commuting distance to Moon Township, PA.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Review Work In Progress (WIP) to ensure timely completion of scheduling requests
Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis
Locate and contract approved signing agents to secure their services, including verifying fees
Continuously monitor and renegotiate signing agent fees and attempt to reduce costs
Explain company policies and procedures to signing agents
Confirm closing appointments with signing agents, borrowers & clients
Respond to email and phone calls promptly during normal business hours
Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures
Attend and participate in team meetings
All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
Education: High School diploma or equivalent
Work Experience: Prior work experience within real estate industry and/or in vendor management preferred
Knowledge base: Basic understanding of real estate titles and closing procedures preferred
Communication: Able to communicate professionally both verbally and through email with vendors, borrowers, clients and within the organization
General Skills: Proven customer service skills, strong attention to detail and ability to multi-task in a fast-paced environment; ability to prioritize in order to meet deadlines
Computer skills: Basic knowledge of personal computer operation; typing and data entry skills; must be able to type 30-35 wpm with 95% accuracy, familiarity with Microsoft Office (Outlook, Word, Excel)
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Auto-ApplyPatient Engagement Coordinator Women's Health Service Line
Scheduler job in Pittsburgh, PA
UPMC Magee-Womens Hospital is seeking a Full Time Patient Engagement Coordinator to support Women's Health Service Line! This position will work daylight hours Monday through Friday. There is hybrid flexibility with this role! Hours are subject to change based on business needs.
This role is grant funded.
The Patient Engagement Coordinator will plan and execute activities including enhancing patient communication, improving patient flow, identifying barriers and addressing patient experience issues. This person will coordinate care between departments to ease flow and remove barriers to timely care.
Responsibilities:
* Provide patients with pre and postoperative instruction according to service specific guidelines. Act as liaison between patient and referring physicians.
* Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases fo
* Ensure that informed consents are signed. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
* Work directly with department to troubleshoot procedural and operations issues.
* Ensure all billing and insurance information is current and accurate. Obtain pre-certification and/or referral prior to the date of the procedure.
* Bachelor's degree or equivalent experience in healthcare administration, business development, communication or equivalent education required.
* Three to five years experience in healthcare, marketing, customer service preferred.
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran