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Scheduler jobs in Shreveport, LA

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  • Salesforce Field Service Management & Scheduling - Solution Lead - FSM

    Maximus 4.3company rating

    Scheduler job in Shreveport, LA

    Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00
    $33k-64k yearly est. Easy Apply 6d ago
  • Medical Receptionist

    Centerwell

    Scheduler job in Shreveport, LA

    Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities: Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone. Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules. Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit. Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information. Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials. Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $38k-45.8k yearly Auto-Apply 60d+ ago
  • Classified Special Ed Moderate/Severe Classroom and/or Additional Support/Child Specific for Medical Needs- Youree Drive

    Caddo Parish Public Schools 3.6company rating

    Scheduler job in Shreveport, LA

    Caddo Parish Schools Job Description Job Title: Paraprofessional-Moderate/Severe Classroom and/or Additional Support/Child Specific for Medical Needs Grade: D DOT Code: 099327010 Department: Department of Exceptional Children Prepared By: Dr. Shelia Lockett Prepared Date: December 11, 2018 Approved By: Keith Burton Approved Date: February 12, 2019 Revised Date: Summary Performs the following tasks in classrooms to assist teaching staff of elementary or secondary schools by performing the following duties: Essential Duties and Responsibilities Essential duties and responsibilities include the following. Other duties may be assigned. Performs non-complex and complex health procedures, implements Individual Health Plans as applicable, attends necessary health training as prescribed by board policy and state law. Implementation of health procedures may include, but are not limited to: lifting and positioning, diapering, feeding/tube feeding, tracheostomy care, medication administration and other procedures as determined by the student's Individual Health Plan. Assist and implement the instructional plan as developed with the classroom teacher as it pertains to the Core Curriculum. Monitors and adjusts the instructional plan based on student needs. Conveys knowledge that is accurate and current. Implements strategies and accommodations as developed with the classroom teacher as it pertains to the student's Individual Education Program. Maintains a log as documentation of supporting students within the inclusive, resource and self-contained classrooms as well as moderate and severe self-contained classrooms. Maintains medical log/data as documentation of required health procedures per the student's Individual Education Program. Follows a set daily schedule providing instructional support to students with disabilities within the inclusive, resource and self-contained classrooms as well as moderate/severe self-contained classrooms to include, but not limited to cognitive, gross/fine motor and adaptive behavior skills, vocational skills, social and leisure skills, physical development and fitness. Assists in the routine supervision of study areas, cafeterias, halls, playgrounds, instructional field trips and bus loading areas by being aware of the environment and potential hazards of each child's actions when applicable for students with disabilities. Performs routine sanitation duties to ensure a clean/sterile environment (e.g., clean dishes, tables, toys, therapy equipment, etc.). Implements strategies that reinforce positive student behavior. Works closely with the classroom teacher to implement positive behavior supports and Behavior Plans as applicable. Interaction with student misbehavior shall be appropriate and respectful. Handle with Care training required as applicable. Assists students in using computer applications and related assistive technology. Assists designated instructional service providers (i.e. Physical Therapist) with physical development activities when applicable. Attend workshops and trainings as required by the district. Maintains confidentiality of student information and progress as it relates to the Family Educational Rights and Privacy Act. Performs other related duties as required or assigned as it relates to supporting students with disabilities, teachers/administrative staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Must have earned a high school diploma or its equivalent and must meet one of the additional requirements below: * Pass the teacher/paraprofessional assessment test with a score of 450 or higher * Associate degree or higher (official transcripts are required) * 48 hours of college with six hours of Math and nine hours of English (official transcripts are required) Language Skills Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students and parents. Ability to effectively present information in one-on-one and small group situations to students. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk. The employee is required to walk, sit, reach with hands and arms, stoop, kneel and crouch. The employee must be able to assist in lifting and positioning students. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Collaboration with instructional staff is required to implement effective instructional programs. Professional Conduct Employee acknowledges that he/she is required to maintain high standards of professional conduct. Breach of said professional conduct includes, but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary of CPSB policy, unlawful activities or any other conduct which is seriously prejudicial to the school system. The employee acknowledges that confidentially is required as it relates to the Family Educational Rights and Privacy Act. Chain of Supervision Principal, teacher, designated certified personnel Terms of Employment 170 days Employee Name: __________________________________________ SSN: _____-_____-_____ Employee Signature: _______________________________________ Date: _________________
    $28k-35k yearly est. 19d ago
  • Medical Assistant Scheduler - ENT Clinic

    Ochsner LSU Health System 4.5company rating

    Scheduler job in Shreveport, LA

    This job schedules and provides supervision of scheduling all patients for surgery using the Epic Optime and community hospital work flows. Maintains knowledge about Surgeon's blocks and schedules patients appropriately based on surgeon, case length, and day of week. Maintains knowledge about time and staffing constraints when scheduling cases, ensures timely submission of accurate and complete payroll data for the department, coordinates surgical billing by verifying the accuracy of supply and personnel charges, corrects over and under charges and electronically transmits the daily surgery charges. Accurately enters highly technical surgical terminology, interacts with all levels of personnel including staff physicians, surgery managers, clinic schedulers, etc. and provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Education Required - High School Diploma or equivalent Required - Completion of a formal training program (Medical Assistant Program) Work Experience Required - 5 years scheduling and clinical experience Preferred - Experience wiht surgery scheduling, in am ambulatory care setting Certifications Required - Basic Life Support (BLS) from the American Heart Association Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows-style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Analytical skills. Ability to and experience functioning independently, handling multiple tasks and prioritizing workload, working efficiently under pressure, and maintaining strict confidentiality. Ability to and experience taking vital signs. Knowledge of medical terminology. Good organizational skills. Ability to work flexible schedule, such as nights, evenings, weekends, holidays, extended shifts, etc. Job Duties Expertly schedules patients using Epic Optime and community hospital workflows. Supports Provider/Physician throughout the patient encounter completing all appropriate medical/legal documentation. Assists in the daily operation of the department Trains and educates scheduling staff and other medical assistants. Provides excellent customer service by returning and documenting telephone calls with patients. Adapts to change in a positive, constructive manner. Participates in activities for professional development and maintains required clinical knowledge, technical skills, training and credentials. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized. Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity. Must be able to stand for prolonged periods of time. Must be able to sit for prolonged periods of time. Must be able to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.”
    $27k-30k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator - University Veterinary Hospital

    Suveto-100477861710314

    Scheduler job in Shreveport, LA

    At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life. We are looking for a full-time Patient Care Coordinator to join our team! Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. This is a Full-Time position. Duties and Responsibilities: Scheduling appointments for multiple doctors and boarding facility Answering phones on a multi-line system and directing them appropriately Admitting patients into the hospital Providing client education Maintaining a professional environment Upholding company Core Values Loving on pets Other duties as assigned Knowledge, Skills & Abilities: Able to handle a fast-paced work environment High school diploma or equivalent. One year of client service experience is preferred Has basic knowledge of computers Able to maintain professionalism and provide top of the line customer service Has experience answering a multi-line phone system LOVES pets Is a motivated learner (the medical field is ever changing) Understands the importance of teamwork Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life Previous experience in the vet field and Ezyvet Software experience is a plus but not required! Benefits: Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization. University Veterinary Hospital , part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $23k-34k yearly est. 19h ago
  • Patient Care Coordinator - University Veterinary Hospital

    Pennvet

    Scheduler job in Shreveport, LA

    At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life. We are looking for a full-time Patient Care Coordinator to join our team! Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. This is a Full-Time position. Duties and Responsibilities: Scheduling appointments for multiple doctors and boarding facility Answering phones on a multi-line system and directing them appropriately Admitting patients into the hospital Providing client education Maintaining a professional environment Upholding company Core Values Loving on pets Other duties as assigned Knowledge, Skills & Abilities: Able to handle a fast-paced work environment High school diploma or equivalent. One year of client service experience is preferred Has basic knowledge of computers Able to maintain professionalism and provide top of the line customer service Has experience answering a multi-line phone system LOVES pets Is a motivated learner (the medical field is ever changing) Understands the importance of teamwork Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life Previous experience in the vet field and Ezyvet Software experience is a plus but not required! Benefits: Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization. University Veterinary Hospital , part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $23k-34k yearly est. 19h ago
  • Patient Access Representative-Scheduling-Full Time

    Christus Health 4.6company rating

    Scheduler job in Shreveport, LA

    Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $25k-28k yearly est. 22d ago
  • Records and Registration Coordinator - Degree Certification

    Southern University System 3.7company rating

    Scheduler job in Shreveport, LA

    Careers at SUSLA The Records and Registration Coordinator - Degree Certification is responsible the holistic graduation certification process and athletic eligibility. PRIMARY RESPONSIBILITIES * Responsible for the holistic graduation certification process to include disseminating graduation-related information to the campus community, processing graduation applications, resolving discrepancies, notifying vested parties of candidates' graduation status, awarding/posting degrees, completing statistical reports, mailing diplomas tostudents who did not participate in commencement, etc. * Supervision and management of graduation certification process and related services. * Assists the University Registrar and Assistant Director of Records and Registration in theinterpretation and application of academic rules and regulations in regards to degreeaudit and graduation. * Ensure graduation-related supplies available for each commencement exercise. * Assists with graduation practice and the distribution of degrees during commencement. * Assists the Registrar with monitoring catalog changes. * Identifies students who have submitted applications for graduation and post degree from students who have completed graduation requirements. * Identifies prospective graduates during the end of term process of each semester. * Coordinates the annual Graduation Fair. * Develops degree plans as requested and/or required. * Coordinates and prepares for the issuing of diplomas and covers to all students, and to students who did not participate in commencement ceremonies. * Maintains the master database of prospective graduates each semester. * Verifies diplomas to ensure accuracy prior to distribution. * Coordinates and prepares current and accumulated graduation count summary to Registrar. * Coordinates and provides advising and graduation support to faculty, staff, and students. * Prepares the annual Commencement Guide for students, faculty, staff and students. * Serves as primary contact for National Junior College Athletic Association (NJCAA) and interprets and applies NJCAA rules while working with NJCAA Clearinghouse, coaching staff, and Athletic Director for NJCAA Compliance. * Reviews eligibility requirements, curriculum requirements, calculates initial and continuing eligibility, verifies grades and tracks satisfactory academic progress for student athletes. * Responsible for general office duties to include screening calls, assisting walk-in traffic, the registration process, commencement and other office activities, to include, but not limited to, new student file completion, schedules, official and unofficial transcripts, drops/adds, overloads, withdrawals, grade changes and student data update requests. * Answers office telephone giving customers general information and routes calls to appropriate office. * Checks forms and materials for completeness, correctness and the presence of necessary information. * Ensures the integrity, accuracy and security of all academic records of current and former students. * Establishes, maintains and updates student records in accordance with policies of AACRAO, FERPA, University Catalog, Board of Regents and Board of Supervisors (e.g., grades, registration, data, maintaining transcripts, mid-term verification, IPEDS, National Student Clearinghouse, etc.) * Updates office policies and procedures related to areas of responsibility. * Counsels and advises students, faculty and staff on academic matters. * Interprets and enforces policies of the University, Board of Regents, Board of Supervisors, and ensures adherence to FERPA regulations. * Assists with verifying the accuracy of new student files received from the Unit of Admissions and Recruitment each semester. * Performs other job related duties as assigned. REQUIRED EDUCATION AND EXPERIENCE * Associate's degree and three years of general office work experience, preferably in higher education. Additional work experience may be substituted for college on a year-for-year basis. * Must possess strong interpersonal, oral and written communication skills. * Excellent organization, planning and prioritization skills are essential. * Demonstrated understanding of the application of technology to deliver records and registration services. Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.). * A proven record in working successfully with diverse populations. * Ability to collaborate effectively with university departments and cross-functional teams. * Must have a profound interest in working with young adults, positive attitude, ability to plan and adapt to change, customer service oriented, highly motivated, goal oriented, attentive to detail, well organized, and able to manage multiple priorities and work well under pressure. * Evening and weekend work and some travel are required. PREFERRED QUALIFICATIONS * Familiar with the Ellucian (Banner) Student Information System is preferred. TYPE: Full-time COMPENSATION: $30,000-35,000 APPLICATION DEADLINE: Review of applications begins November 24, 2025 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.
    $30k-35k yearly 60d+ ago
  • Access Representative

    Willis-Knighton Health System 4.4company rating

    Scheduler job in Shreveport, LA

    In most healthcare facilities, the Access Department or Admitting Department is considered the "Face" of the hospital. If you are a people person and have good communication skills, the admitting department at Willis Knighton is the place for you to continue developing and nurturing those skills. As the first department most patients encounter, you will be playing a key role in the patient's overall experience at our facility, and setting the tone for our organization's mission statement " to continuously improve the health and well-being of the people we serve." Training will consist of a week of observation at one of the WK facilities, a week of training on insurance, policy, & the process' of the admitting department, and a week of hands-on training with a preceptor. Once you settle in, you have the option of taking the NAHAM test, which will nationally certify you as an Access Associate. As an employee, your job will be to register each patient in a timely manner, recording their demographic and insurance information while providing the utmost in customer service and satisfaction. You must be familiar with a computer, good at typing, and have a high school degree or equivalent. Most of all, you must possess the ambition and drive to make yourself and your organization better.
    $23k-26k yearly est. 60d+ ago
  • Medical Insurance Biller

    Minden Medical Center

    Scheduler job in Minden, LA

    Job Description Minden Medical Center of Minden, LA is seeking to hire a new employee to provide exceptional patient care at our hospital. Medical Insurance Biller for Minden Physician Practices - Full Time Position Qualifications/ Requirements: Minimum of two years medical office experience, with one year billing experience to include ICD-10 coding required. Good communication and organizational skills required. We offer our a competitive salary and great benefits. Our benefits include health, vision, dental, a 401k plan, life insurance, short and long-term disability, prescription, health flexible spending, and dependent care flexible spending. If this sounds like the opportunity for you, apply today! ABOUT MINDEN MEDICAL CENTER Minden Medical Center planted its roots in 1926 with a strong commitment to quality healthcare. Because of that commitment, it has blossomed into an acute care hospital serving a population of more than 70,000. We offer a wide range of services, including orthopedics and sports medicine, cardiology, emergency service, ambulatory surgery, pediatrics, OB/GYN, laboratory, diagnostic x-ray, cardiopulmonary, nuclear medicine, CT scanning, MRI, oncology, and a full range of rehab services with physical, speech, and occupational therapy. We strive to provide excellent care to the patients we serve and to create a work environment that supports and encourages employees to learn, grow, and reach their highest potential. Here at MMC, we believe our employees are our most valuable assets. That is why we offer competitive compensation and a generous benefits package. Come join our team and help us make our community healthier! ARE YOU READY TO JOIN OUR Minden Medical Center Family? If you are interested and feel that you would be right for this position at our hospital, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Job Posted by ApplicantPro
    $29k-35k yearly est. 13d ago
  • Referral Specialist II - Paragon Healthcare

    Elevance Health

    Scheduler job in Atlanta, TX

    A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. Referral Specialist II - Paragon Healthcare Schedule: Monday - Friday; 9:00am - 6:00pm Central Hybrid: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Referral Specialist II is responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals. How you will make an impact: Acts as a first level SME, ability beyond intake calls that include working on production oriented work, may include physician assisting and/or special projects. Acts as liaison between hospital, health plans, physicians, patients, vendors and other referral sources. Reviews complex referrals for completeness and follows up for additional information if necessary. Assigns referrals to staff as appropriate. Verifies insurance coverage and obtains authorizations if needed from insurance plans. Contacts physician offices as needed to obtain demographic information or related data. Enters referrals, documents communications and actions in system. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. Performs other duties as assigned. Minimum Requirements: Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center in a healthcare environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Knowledge of medical terminology, plan specific guidelines; ICD-9 and CPT coding preferred. Benefit verification and authorization HIGHLY preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-35k yearly est. Auto-Apply 5d ago
  • Patient Coordinator

    Aspen Dental 4.0company rating

    Scheduler job in Bossier City, LA

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full Time **Salary:** $16 - $18 / hour **At Aspen Dental, we put** **You First. We** **offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuous Learning through TAG U **How You'll Make** **a Difference** As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. + Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards + Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection + Balance nightly deposits and credit card processing + Additional tasks as assigned by the Manager **Preferred Qualifications** + High school diploma or equivalent + Strong communication and interpersonal skills with an ethical mindset + High regard for time management + Organized and detail oriented Additional Job Description _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
    $16-18 hourly 60d+ ago
  • Family referral Coordinator

    Maximus 4.3company rating

    Scheduler job in Shreveport, LA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00
    $28k-35k yearly est. 1d ago
  • Classified Special Ed Moderate/Severe Classroom and/or Additional Support/Child Specific for Medical Needs- Captain Shreve (3 Positions)

    Caddo Parish Public Schools 3.6company rating

    Scheduler job in Shreveport, LA

    Caddo Parish Schools Job Description Job Title: Paraprofessional-Moderate/Severe Classroom and/or Additional Support/Child Specific for Medical Needs Grade: D DOT Code: 099327010 Department: Department of Exceptional Children Prepared By: Dr. Shelia Lockett Prepared Date: December 11, 2018 Approved By: Keith Burton Approved Date: February 12, 2019 Revised Date: Summary Performs the following tasks in classrooms to assist teaching staff of elementary or secondary schools by performing the following duties: Essential Duties and Responsibilities Essential duties and responsibilities include the following. Other duties may be assigned. Performs non-complex and complex health procedures, implements Individual Health Plans as applicable, attends necessary health training as prescribed by board policy and state law. Implementation of health procedures may include, but are not limited to: lifting and positioning, diapering, feeding/tube feeding, tracheostomy care, medication administration and other procedures as determined by the student's Individual Health Plan. Assist and implement the instructional plan as developed with the classroom teacher as it pertains to the Core Curriculum. Monitors and adjusts the instructional plan based on student needs. Conveys knowledge that is accurate and current. Implements strategies and accommodations as developed with the classroom teacher as it pertains to the student's Individual Education Program. Maintains a log as documentation of supporting students within the inclusive, resource and self-contained classrooms as well as moderate and severe self-contained classrooms. Maintains medical log/data as documentation of required health procedures per the student's Individual Education Program. Follows a set daily schedule providing instructional support to students with disabilities within the inclusive, resource and self-contained classrooms as well as moderate/severe self-contained classrooms to include, but not limited to cognitive, gross/fine motor and adaptive behavior skills, vocational skills, social and leisure skills, physical development and fitness. Assists in the routine supervision of study areas, cafeterias, halls, playgrounds, instructional field trips and bus loading areas by being aware of the environment and potential hazards of each child's actions when applicable for students with disabilities. Performs routine sanitation duties to ensure a clean/sterile environment (e.g., clean dishes, tables, toys, therapy equipment, etc.). Implements strategies that reinforce positive student behavior. Works closely with the classroom teacher to implement positive behavior supports and Behavior Plans as applicable. Interaction with student misbehavior shall be appropriate and respectful. Handle with Care training required as applicable. Assists students in using computer applications and related assistive technology. Assists designated instructional service providers (i.e. Physical Therapist) with physical development activities when applicable. Attend workshops and trainings as required by the district. Maintains confidentiality of student information and progress as it relates to the Family Educational Rights and Privacy Act. Performs other related duties as required or assigned as it relates to supporting students with disabilities, teachers/administrative staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Must have earned a high school diploma or its equivalent and must meet one of the additional requirements below: * Pass the teacher/paraprofessional assessment test with a score of 450 or higher * Associate degree or higher (official transcripts are required) * 48 hours of college with six hours of Math and nine hours of English (official transcripts are required) Language Skills Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students and parents. Ability to effectively present information in one-on-one and small group situations to students. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk. The employee is required to walk, sit, reach with hands and arms, stoop, kneel and crouch. The employee must be able to assist in lifting and positioning students. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Collaboration with instructional staff is required to implement effective instructional programs. Professional Conduct Employee acknowledges that he/she is required to maintain high standards of professional conduct. Breach of said professional conduct includes, but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary of CPSB policy, unlawful activities or any other conduct which is seriously prejudicial to the school system. The employee acknowledges that confidentially is required as it relates to the Family Educational Rights and Privacy Act. Chain of Supervision Principal, teacher, designated certified personnel Terms of Employment 170 days Employee Name: __________________________________________ SSN: _____-_____-_____ Employee Signature: _______________________________________ Date: _________________
    $28k-35k yearly est. 60d+ ago
  • Patient Access Representative-Phys Med Therapy Multi-Full Time

    Christus Health 4.6company rating

    Scheduler job in Shreveport, LA

    Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 4 Days - 10 Hours Work Type: Full Time
    $25k-28k yearly est. 14d ago
  • Access Representative

    Willis-Knighton Health System 4.4company rating

    Scheduler job in Shreveport, LA

    The Access Department or Admitting Department is considered the "Face" of the hospital. If you are a people person and have good communication skills, the admitting department at Willis-Knighton is the place for you to continue developing and nurturing those skills. As the first department most patients encounter, you will be playing a key role in the patient's overall experience at our facility, and setting the tone for our organization's mission statement "to continuously improve the health and well-being of the people we serve." Training will consist of in-depth training either by a manager or preceptor. Once you settle in, you have the option of taking the NAHAM test, which will nationally certify you as an Access Associate. As an employee, your job will be to register each patient in a timely manner, recording their demographic and insurance information while providing the utmost in customer service and satisfaction. You must be familiar with a computer, good at typing, and have a high school degree or equivalent. Most of all, you must possess the ambition and drive to make yourself and your organization better.
    $23k-26k yearly est. 9d ago
  • Front Desk Coordinator: Dental Hygiene

    Southern University System 3.7company rating

    Scheduler job in Shreveport, LA

    Careers at SUSLA The Front Desk Coordinator plays a crucial role in creating a positive experience for patients, visitors, and students within a dental school clinic by providing excellent customer service and maintaining an organized environment. This position is essential for smooth clinic operations and supporting both patient care and the educational setting. PRIMARY RESPONSIBILITIES * Patient Interaction: Greet individuals, manage check-in and check-out, and ensure accurate patient information is collected and updated. * Scheduling and Appointment Management: Schedule, confirm, and manage appointments for patients, optimizing the schedules of faculty and students. * Communication: Handle phone calls and inquiries, provide information about services, insurance, and billing, and relay messages. * Patient Records and Information Management: Maintain accurate patient records in compliance with HIPAA, including inputting new information and updating existing records. Organize both paper and electronic files. * Billing and Insurance: Verify insurance, explain benefits, process claims, and manage patient payments. Reconcile daily cash reports. * Office Administration and Support: Maintain the reception area, manage supplies, handle mail, assist faculty and students, and coordinate with clinic staff to ensure smooth patient flow. * Patient Referrals: Manage and organize referrals to specialists. * Policy and Procedure Compliance: Adhere to established policies and procedures, including those for infection control, safety, and patient privacy (HIPAA). * Collaboration and Teamwork: Work effectively with all clinic staff to provide a seamless patient experience. MINIMUM QUALIFICATIONS * Education: High School Diploma or GED. * Experience: At least one year of experience as an administrative assistant or equivalent. * Communication Skills: Excellent verbal and written communication skills with the ability to listen and explain information clearly. * Customer Service Skills: Strong customer service skills focusing on patient interaction, building rapport, handling inquiries, and resolving concerns with empathy and patience. * Technical Skills: Proficiency with dental practice management software and Microsoft Office Suite, accurate typing skills, and experience with office equipment. * Organizational Skills: Strong attention to detail and organizational skills to manage appointments, records, tasks, and inventory, while balancing multiple priorities in a fast-paced environment. * Professionalism: Maintain a professional appearance and demeanor, remaining calm under pressure. * Knowledge: Working knowledge of dental procedures, terminology, insurance policies, and billing practices (Medicaid/insurance billing preferred). PREFERRED QUALIFICATIONS * Associate Degree from an accredited college or university * Two or more years as an as an administrative assistant or equivalent TYPE: Full-time APPLICATION DEADLINE: Review of applications begins November 24, 2025 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.
    $26k-30k yearly est. 40d ago
  • Medical Office Receptionist

    Minden Medical Center

    Scheduler job in Minden, LA

    Job Description Join Minden Medical Center as a Full Time Medical Office Receptionist and play a critical role in shaping patient experiences. You will be the first point of contact for patients, allowing you to make a meaningful impact on their healthcare journey. Your empathetic approach will contribute to our commitment to customer-centricity, ensuring patients feel valued and cared for. This role is perfect for problem solvers who thrive in a fast-paced environment, with opportunities to innovate and enhance our operational efficiency. By joining our dynamic and high-performing team, you will have the chance to be part of a forward-thinking organization dedicated to excellence and integrity in healthcare. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Competitive Salary. If you are ready to elevate your career in a role where your contributions matter, apply today to be part of Minden's commitment to quality patient care. What's your day like? As a new Medical Office Receptionist at Minden Physician Practices, your role will be essential to our daily operations and patient experience. You will greet patients with warmth and professionalism, manage appointment schedules, and handle incoming calls with empathy, creating a welcoming atmosphere. Your strong organizational skills will be crucial as you maintain accurate patient records and ensure all necessary paperwork is efficiently processed. Collaborating closely with healthcare providers and support staff, you will coordinate patient care and facilitate seamless office operations. Additionally, you will address patient inquiries, providing informed and knowledgeable responses about our services. With a Monday through Friday schedule, you'll enjoy a consistent routine while actively contributing to our high-performance culture. Prepare to thrive in a forward-thinking environment where your efforts truly make a difference in healthcare delivery! What we're looking for in a Medical Office Receptionist To succeed as a Medical Office Receptionist at Minden Physician Practices, you will need a diverse skill set that prioritizes effective communication and organization. Strong interpersonal skills are essential; your ability to greet patients warmly and handle inquiries with empathy will foster a positive experience. Attention to detail is crucial for maintaining patient records and ensuring all paperwork is completed accurately. Effective time management skills will help you juggle multiple tasks, from scheduling appointments to managing phone calls, while maintaining a calm and professional demeanor. Problem-solving abilities will enable you to address patient concerns promptly and efficiently. Additionally, a proactive approach to teamwork will enhance your collaboration with healthcare providers and support staff, ensuring streamlined office operations. Embracing a customer-centric mindset and demonstrating integrity will resonate with our commitment to excellence in patient care. Connect with our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Job Posted by ApplicantPro
    $22k-28k yearly est. 8d ago
  • Patient Access Representative-Admitting-PRN

    Christus Health 4.6company rating

    Scheduler job in Bossier City, LA

    Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: PRN Work Type: Per Diem As Needed
    $25k-28k yearly est. 34d ago
  • Medical Office Receptionist

    Minden Medical Center

    Scheduler job in Minden, LA

    Job Description Are you ready to make a difference in the healthcare community? Join Minden Medical Center as a Full-Time Medical Office Receptionist in Minden, LA! This onsite position offers you the chance to be at the heart of patient care, where your empathetic nature and problem-solving skills will shine. Engage directly with patients and healthcare professionals in a dynamic, high-performance environment that is both energetic and forward-thinking. Your role will be pivotal in creating a welcoming atmosphere, while you play a vital part in ensuring that operations run smoothly and efficiently. Experience personal and professional growth as you contribute to our commitment to excellence and innovation. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Apply now and become an essential part of our mission to provide exceptional customer-centric care in a collaborative and professional setting! What's your day like? As a new Medical Office Receptionist at Minden Physician Practices, your day-to-day responsibilities will be vital to our operation. You can expect to greet patients warmly, manage appointment schedules, and handle incoming calls with professionalism and empathy. Your strong organizational skills will come into play as you maintain patient records and ensure that all necessary paperwork is completed accurately. On a typical day, you will collaborate closely with healthcare providers and support staff to coordinate patient care and facilitate smooth office operations. You will also be responsible for addressing patient inquiries and providing knowledgeable information about our services. Your work schedule will be Monday through Friday, allowing you to enjoy a consistent routine while contributing to our high-performance culture. Prepare to embrace a forward-thinking environment where your contributions will make a meaningful impact! Requirements for this Medical Office Receptionist Minden Physician Practices job To thrive as a Medical Office Receptionist at Minden Physician Practices, you'll need a combination of essential skills that align with our core values. One year clerical/administrative experiiene required with medical office or hosptial experiecec preferred. Exceptional communication skills are vital, as you'll interact with patients, healthcare providers, and team members daily. Your empathetic approach will help create a comforting environment for patients seeking care. Strong organizational abilities are necessary to efficiently manage appointments and maintain accurate patient records. A customer-centric mindset will enable you to address inquiries and resolve issues promptly, ensuring a positive experience for everyone who walks through our doors. Moreover, problem-solving skills will empower you to navigate challenges that arise in a fast-paced healthcare setting. Being able to adapt quickly to change and exhibit attention to detail will further enhance your effectiveness in this role. With high energy and professionalism, you'll contribute to our commitment to excellence and safety in patient care. Make your move We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen! Job Posted by ApplicantPro
    $22k-28k yearly est. 16d ago

Learn more about scheduler jobs

How much does a scheduler earn in Shreveport, LA?

The average scheduler in Shreveport, LA earns between $23,000 and $66,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Shreveport, LA

$39,000
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