Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Representative II
Patient Access Representative II
Location: Evanston, IL
Full-time
Hours: Monday ? Friday, 12:30pm - 9pm
Rotating Holidays
Required Travel: N/A
Job Summary:
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
? Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
? Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
? Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations
What you will need:
? Education: Education: High school diploma or equivalent required; college degree preferred
? Certification: N/A
? Experience: Experience: One-year customer service experience in a healthcare or health insurance related field required
? Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred
Benefits (For full time or part time positions):
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.9-28.8 hourly 1d ago
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Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Scheduler job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 4d ago
Patient Service Representative
Connect Search, LLC 4.1
Scheduler job in Warrenville, IL
Job Title: Patient Service Representative
Type: Full-Time Contract to Hire
Schedule: Monday - Friday and Rotating weekends
Pay Range: $19-20/hr
Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k).
Connect Search LLC has partnered with a major health system in the Chicagoland area and is seeking dedicated Patient Service Representatives. These roles are vital to ensuring a seamless patient registration process and delivering top-notch customer service.
Job Responsibilities
Greet and check in patients upon arrival.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance coverage and process billing information.
Collect copays, outstanding balances, and process payments.
Maintain and update patient records in the electronic health system (EPIC).
Answer phone calls, respond to inquiries, and provide general assistance.
Coordinate referrals and pre-authorizations with insurance providers.
Assist with patient registration, consent forms, and documentation.
Communicate with healthcare providers to facilitate patient care.
Ensure HIPAA compliance and maintain patient confidentiality.
Required Skills & Qualifications
Strong customer service and communication skills.
Experience with medical office procedures and insurance verification.
Proficiency in using scheduling and electronic medical records (EPIC) software.
Ability to multitask and work in a fast-paced environment.
Knowledge of HIPAA regulations and medical terminology.
High school diploma or equivalent; some roles may require healthcare-related certification.
$19-20 hourly 23h ago
Trading Application Support Front Office
Quanteam-North America (Rainbow Partners Group
Scheduler job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
$29k-37k yearly est. 1d ago
Finite Scheduler
Treehouse Foods 4.7
Scheduler job in Oak Lawn, IL
Employee Type: Full time Job Type: Supply Chain Planning Job Posting Title: Finite Scheduler About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
* Competitive compensation and benefits program with no waiting period - you're eligible from your first day!
* 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
* Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
* Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way.
* An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
* Access to our wellness and employee assistance programs.
Job Description:
About the Role:
As a Finite Scheduler, you'll play an important role supporting our operations, based out of our corporate office in Oak Brook, IL. You will be responsible for developing a balanced production schedule that supports execution while aligning supply chain and operational requirements.
You'll add value to this role by performing various functions including, but not limited to:
* Translates weekly item level master schedule into daily, line / shift level schedule aligning business priorities with plant / operational efficiencies.
* Adjust and optimize production schedules as needed due to incoming materials or near-term customer orders that differ from the agreed SIOP/IBP plan.
* Work closely with the integrated planning and plant operations team to ensure proper coverage and accurate schedules
* Daily communication with Master Scheduler and operations regarding production schedule and any potential changes, keeping changes to a minimum.
* Utilize appropriate systems to drive efficiency continuously, improve productivity, and optimize scheduling.
* Ensure successful execution by utilizing effective planning processes, system set-up, and communication with the cross functional teams (New products, customer promotional / merchandising events).
* Set-up and maintain systems to facilitate efficient inventory management, customer service, and operational metrics.
* Work cross-functionally with material planners, warehouse, quality, and maintenance to ensure alignment and meet company objectives.
* Attend the Daily Production Communication meeting to understand daily changes and help with issue resolution
Important Details:
* This is a full-time, first-shift hybrid role based in our Oak Brook, IL office.
* The anticipated compensation for this position ranges from $61,900 to $92,900 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.
You'll fit right in if you have:
* Bachelor's degree in Business, Supply Chain, Finance, Statistics, Operations Research, or related field is preferred.
* Minimum 2 years supply chain, production scheduling, demand planning, or operations experience.
* Strong computer skills including knowledge and understanding of Microsoft Office, Power BI and SAP/ERP are preferred. Including the ability to access reports and data to utilize the information and make effective analytical decisions.
* Possess ability to deal professionally and effectively with all levels of personnel. Ability to effectively present information with various departments and employees.
* Ability to organize and prioritize tasks to meet deadlines. Strong analytical skills with the ability to communicate clearly verbally and in written form.
* Strong organizational/time management skills.
* Self-motivated with strong multitasking, analytical thinking, problem solving and leadership skills.
Your TreeHouse Foods Career is Just a Click Away!
Click on the "Apply" button or go directly to ****************************** to let us know you're ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com
TreeHouse Use Only: #IND1
$61.9k-92.9k yearly Auto-Apply 1d ago
Scheduler
Us Tech Solutions 4.4
Scheduler job in Oakbrook Terrace, IL
+ As related customer equipment, facilities, or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. + Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
+ Functions with some autonomy but guided by established policies or review of end results.
+ The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Working Model** : 2-3 days in office per week, remote when not in office
**Working Hours** : 8am - 5pm, Monday - Friday
**Travel** : 10-15%, domestic
**Why we come to work:**
+ In Project Controls, our goal is to ensure the right rigor around schedule and cost management processes to deliver projects on-time and within budget.
+ With focus and rigor around tools, processes, operating rhythm, and people, here you shall have the opportunity to learn, contribute, and excel in one of the best Project controls functions in the industry.
+ Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.
**Mission**
**Responsibilities and Accountabilities**
**Overall:**
+ Builds tender integrated schedules and cost estimates
+ Build project schedule and project budgeting in cost and schedule tools
+ Ensures compliance to the Global Standard process for Project Controls
+ Support PM to align project budgets to as sold in appropriate systems
+ Maintain project schedule and cost forecast throughout project
+ Analyse schedule and cost trends and provide forecasted cost and schedules to project team
+ Maintain a register of potential schedule and cost risks
+ Maintain a register of actual and committed costs
+ Checks and controls cost movements, compares with current scope and progress as well as with previous forecast. Also Compares with productivity factors and validates accuracy of estimates
+ Communicates schedule and cost status/forecasts/risk to functional cost owners and drives/supports risk mitigation
+ Provides internal and external project reporting of project status
+ Collaborate with 3rd parties on project cost and schedules
+ Presents all financial data in a transparent way, attends project and management review to present cost status
+ Provides change order calculations to ensure schedule and cost estimates are accurate
+ Updates changes in appropriate systems to ensure costs are aligned to the current situation
+ Aligns with Finance Controller to ensure reconciliation takes place between approved project financial data and books.
+ Support project close out and claims
+ Provide support to tenders
+ Oversee the planning function on the project
+ Ensure quality of the project controlling reporting.
+ Ensure accuracy of cost budgets, actuals, and forecasting
+ Ensure collaboration with functional cost owners to find strategies to reduce cost
+ Ensure alignment to established standards (WBS, process, procedures, tools usage)
+ Ensure efficiency and effectives of the project cost control team where applicable.
**Quality & Lean:**
+ Comply with Quality Procedures, work instructions and Processes at GSI level and Project Controls Function
+ Report or resolve any non-conformances and process in a timely manner
+ Identify areas of opportunity for standardization / optimization and where possible participate in a Kaizen or similar lean event to implement any identified improvements
**EHS**
+ Demonstrate commitment to safety through participation in formal and informal discussions
+ Adhere to all safe working procedures in accordance with instructions
+ Ensure safety work instructions are complied
+ Participate in the resolution of safety issues.
+ Initiate actions to improve health and safety where needed
**Performance Measurement**
+ Schedule quality
+ Cost forecasting quality
+ Schedule forecast quality
+ Cost and schedule performance of project
+ Timeliness of reporting
**Qualifications & Experience:**
**Required Qualifications:**
+ Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Job Family Group(s)/Function(s))
+ Deep domain knowledge of planning and use of Primavera
+ Strong oral and written communication skills
**Desired Knowledge & Experience**
+ 5+ years planning large turnkey projects
+ 2+ projects providing cost controlling on large turnkey projects
+ Lead planner on 2+ turnkey projects
+ Knowledge of cost control function on large complex turnkey projects
+ Knowledge of forensic analysis on large complex turnkey projects
+ Demonstrated ability to analyze and resolve problems
+ Established project management skills
**Planning skills** :
+ Identifying the key stakeholders from who to get inputs. Explain/exemplify how some would start the planning process; (proactivity)
+ Clearly identify/understand the scope of work by reading the contract and also pushing the PM/CM to help and prepare contract summary. Push on every function leader to decompose the scope and agree on the schedule; (proactivity/leadership)
+ Able to translate the project scope of work, restrictions, constraints, assumptions into a schedule. Needs to know how to operate schedule tools, how to create schedule links, task types, WBS; (technical skills)
+ Able to clearly identify critical paths 1,2,3. Able to leverage the tool to report all variances in the project tasks, how to utilize different baselines and explain the purposes for using it - compare contractual baseline, target baseline, last month plan, forecast dates; (technical skills/autonomy to define own rhythm)
+ Able to set/explain a project planning rhythm - what kind of tasks would perform? frequency? who is involved? (proactivity/leadership)
+ Able to explain impacts of schedule management on contractual discussions - capture customer delays, internal delays, forensic analysis... (technical/proactivity/leadership)
+ Knowledge & Experience on Planning Tools - MS Project, P6
**Cost skills:**
+ Familiar with project costs management
+ Able to explain how costs are structured (type of costs, how they are grouped/categorized/reported)
+ Able to explain how costs are tracked (how as sold is identified, which tools are used (SAP), how costs are reported, how variances are tracked and reported, any customized template)
+ How invoices are tracked (what's the involvement in the process).
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$39k-47k yearly est. 35d ago
Scheduler
Layton Construction Company 4.8
Scheduler job in Chicago, IL
L.F. Driscoll, part of the STO Building Group, is looking to hire an experienced scheduler that will focus on both mission critical projects. The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion.
Responsibilities
Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule
Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting.
Develop an understanding of project scopes and contracts.
Communicates with Owner to assure customer satisfaction or implements corrective action when needed
Provide scheduling analysis for delays and impacts to identify and mitigate project risk.
Ensures that project teams are aware of and properly responds to risks relative to schedule and delay
Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules
Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc.
Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation
Conducts monthly schedule project audits
Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field
Supports a positive and inclusive work environment
Qualifications
EXPERIENCE/EDUCATION
Bachelor's degree in Construction, Engineering, Architecture, or related field
3-8 years relevant experience
Or equivalent combination of education and experience
Understanding of Earned Value Management System
Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office
Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP
Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance.
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program]
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
EEO Statement:
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at
stobuildinggroup.com
.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
.
$59k-77k yearly est. Auto-Apply 6d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Scheduler job in Naperville, IL
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Senior S&OP Production Scheduling Lead
Ingersoll Rand 4.8
Scheduler job in Lincolnshire, IL
Job Description
Job Title: Senior S&OP Production Scheduling Lead
Join a mission built on momentum
At Ingersoll Rand, we pair 160+ years of technology leadership with a founder's mindset. Our innovations in flow creation and life sciences power productivity and sustainability across life sciences, food & beverage, clean energy, industrial manufacturing, and infrastructure. With 80+ brands and a global footprint, we operate with ownership, curiosity, and speed.
Your impact
Own the decision of what we build and when. You will synchronize supply and demand, safeguard on-time delivery, and shrink past-due revenue by orchestrating a master schedule that connects S&OP intent to factory reality across multiple sites. You'll architect capacity strategies, uplift data integrity in ERP/MRP, and drive continuous improvement that accelerates flow and trims inventory.
Key outcomes
Master schedule consistently aligned with forecasts and S&OP, spanning sites/product lines.
Order promise confidence through rigorous checks of labor/machine capacity, materials, and design readiness.
Forward-looking capacity plans and reports with risks made visible and actionable.
Flawless execution via accurate work orders, BOMs, planning parameters, and lifecycle updates in ERP/MRP.
Improved performance against KPIs: on-time start/completion/delivery, lead-time adherence, aging orders, labor/material variances.
Root causes identified and eliminated through Lean/Kaizen and best-practice finite/constraint-based scheduling.
Integrated NPI launches with coordinated, cross-functional readiness.
Supply plans synchronized with demand through tight collaboration with Purchasing.
Data-driven visibility using Power BI, SQL, and ERP reporting; KPIs established and reviewed monthly to mitigate risk.
Qualifications
Must be able to work on government contracts directly or access shared data resources
7+ years in Supply Chain or Production Planning/Scheduling
Bachelor's degree
ERP/MRP mastery (SAP, Oracle, or equivalent)
Multi-site/global planning experience preferred
End-to-end understanding of manufacturing data flow, from design to shipment
Ability to lead and collaborate across functions and levels
Analytical strength, problem-solving rigor, and continuous learning orientation
Proven results delivering and sustaining process improvements
Knowledge of different business models and how they shape planning/execution
Preferred
APICS CPIM or CSCP
Degree in Business Administration, Operations Management, or a related field
Background in regulated, lot-controlled, or clean room operations
Experience with Lean and Visual Factory tools
Work arrangement
Fully site based
Compensation
The pay range for this role is $70,000 - $90,000k. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
$52k-85k yearly est. 3d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Medicine 4.3
Scheduler job in Chicago, IL
is $24.47 - $33.03 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
* Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
* Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
* Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
* Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
* Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
* Establish and maintain effective working relationships with physicians, nursing, staff, and management.
* Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
* Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
* Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
* Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
* Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
* Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
* Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
* Effectively communicates information with other departments, staff, management and physicians.
* Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
* Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
* Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
* Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
* Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
* Accurately completes operating room assignments/on-call assignments for the required staff.
* Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
* Screens all phone call requests for patient information and refers to appropriate staff.
* Enters facility work orders and supply order when required by assigned department.
* Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
* Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
* Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
* Patient Tracking System - checks patients in and enters next days cases into system
* Registration forms:
* Patient Information Complete
* Hospital Consent
* Advance Directives
* Medicaid
* Medicare
* HIPAA/Privacy
* Communicate patient/family information to ASU and OR staff
* Provide assistance/directions to volunteers
* Ensure patient charts are together for the next day
* Order unit supplies
* Maintain waiting room area/coffee & vending machine area - supplies for visitors
* Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
* Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
* Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
* Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
* Maintains and updates triage list
* Enters broken equipment into data base for repair and ensures broken pagers are replaced
* Facilitates communication between OR / Pre & Post-op / CSS departments
* Receives and directs calls from physician offices and patients
* Other unit communication coordination functions as needed
Customer Service Functions:
* Visitor & Vendor coordination
* Maintain Visitor/Vendor Sign in & out book
* Ensure all Visitor/Vendors have badges
* Confirm access approvals in place according to policies
* Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
* Coordinate scrub attire/lockers as needed
* Maintain access approval paperwork for Vendors / Visitors
* Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
* Family and significant others
* Give directions as needed to lounge/cafeterias, etc.
* Convey messages to nursing staff/CCs as needed
* Other Departments:
* Assist Hospital Transportation staff in checking off / picking up specimens
* Offer assistance/directions to others
* Other customer service functions as needed
Administrative Support:
* Orders unit supplies
* Assists manager and ORSCs with scheduling of conference room, meetings
* Maintains locker data base
* Support nursing staff scheduling using hospital dedicated scheduling system
* Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
* Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
* High school diploma or equivalent.
* 3-5 years of relevant surgery scheduling or related work experience.
* Knowledge/certification completion of medical and scheduling terminology.
* Basic personal computer knowledge.
Preferred:
* College level experience.
* Previous hospital and team work group experience.
* Customer Service experience.
* EPIC Intraop scheduling experience.
* Strong organizational skills, and proficiency with computers, and business office equipment.
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$24.5-33 hourly 60d+ ago
Scheduling Specialist (71862)
Light On Anxiety Treatment Centers
Scheduler job in Arlington Heights, IL
Who We Are:
Light On Anxiety Treatment Centers is a specialty practice that was founded in 2012 to provide state of the art, cutting edge treatments for anxiety, OCD and related conditions. Light On Anxiety's mission is to provide accessible, practical, empirically supported Cognitive Behavioral Therapy (CBT) based treatment to help clients move past anxiety, OCD and related disorders as rapidly as possible. Light On Anxiety strives to exceed client expectations and is committed to providing excellence in customer service at each step of the anxiety treatment process. We pride ourselves in working collaboratively and providing treatment that is compassionate, personalized and action-oriented.
Job Description:
The Care Manager will provide excellence in scheduling operations, address client and clinician concerns in a timely and professional manner, and maintain a welcoming office space.
Responsibilities:
Working with the Director of Practice Management, serve as site lead for office space, including ensuring general cleanliness and upkeep, maintaining inventory, communicating site-specific matters to on-site staff and managing maintenance and service requests.
Provide superior client service demonstrating responsiveness and sensitivity to client needs with urgency to resolve any patient dissatisfaction in accordance with organizational values, policies and procedures, government regulations, and standards.
Answer incoming customer calls, emails and chat inquiries regarding scheduling, billing and service questions and general client concerns.
Schedule patient appointments in conjunction with clinical profile and patient convenience.
Reschedule and follow-up with patients who missed scheduled appointments, and confirm patient appointments.
Monitor clinicians' schedules daily to ensure optimal patient scheduling based on time and location preferences.
Assist patients in providing required registration information, including demographic, insurance and clinical data, as necessary.
Support clinical staff and clients by collecting assessment measures at regularly scheduled intervals.
Update client information in the customer service database during and after each interaction.
Collect and audit departmental data on a weekly basis to investigate and assess current processes and areas for improvement.
Support LOA's clinicians through thorough and timely communication and assistance with any questions.
Handle confidential information consistent with Federal HIPAA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality
Ensure problem resolution and corrective action for long-term solution, coordinating such efforts across departments.
Other duties as assigned
Schedule:
Full-time position (40 hours/week)
5 day schedule, Tuesday-Saturday
Hours: 9am-6pm
What We Offer:
We provide our full-time employees with a comprehensive benefits package, including:
Highly competitive salary commensurate with experience
Paid Time Off and paid company-observed holidays
Health, dental and vision insurance
Retirement plan with company match
Dependent Care and Commuter FSAs
Health Savings Account
Short-Term Disability
Company sponsored Basic Life / AD&D
Company laptop, ongoing technical support and technology stipend
Great opportunities for consultation, collaboration and growth
Qualifications
Requirements:
Bachelor's degree preferred
Must be able to work at the front desk, handling reception duties and providing professional first-point-of-contact service.
May occasionally require bending, reaching, or carrying light items during office setup or events.
“Patient first” attitude and ability to consistently provide 5-star service
Strong interpersonal skills; an effective communicator who conveys information in a manner that meets client needs
Energetic, empathetic, enthusiastic and organized individual, who thrives in a team-based environment.
Outstanding problem-solving skills, including the ability manage competing demands and respond quickly to shifting priorities
High degree of initiative and follow through; drive to actively seek out new projects, institute change and create a fun, rewarding and professional work environment
Exemplary attention to detail and the ability to deliver high-quality results with minimal supervision
Ability to lift up to 20 pounds occasionally (e.g., moving office supplies, small equipment, or boxes).
Ability to sit, stand, and move between offices throughout the workday.
Come join a team that promotes innovation, growth, and destigmatizing anxiety treatment!
$32k-44k yearly est. 11d ago
Medical Central Scheduling Specialist
Qualderm Partners 3.9
Scheduler job in Chicago, IL
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly Auto-Apply 60d+ ago
Appointment Scheduler
McGrath Honda Elgin
Scheduler job in Elgin, IL
Job Description
McGrath Honda of Elgin
Elgin, IL.
Scheduling Coordinator - Service Department
We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.
Essential Duties: (other duties may be assigned)
Deliver high levels of customer service
Understanding of new software
Track and evaluate progress through reports
Create and maintain customer account database
Data reporting and analysis of customer service history
Maintaining high volume of inbound customer traffic flow
Professional follow up
Create service appointments both over the phone & in person
$29k-37k yearly est. 27d ago
Registration Specialist
WVU Medicine 4.1
Scheduler job in Highland Park, IL
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent.
2. State criminal background check and Federal (if applicable), as for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Prepares armband for patient identification.
6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
9. Schedules, reschedules, or cancels patients in accordance with hospital workflows.
10. Checks for order completeness and validate order against scheduled service.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.
SKILLS AND ABILITIES:
1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
6. Excellent written and verbal communication skills and the ability to understand written and verbal communication.
7. Basic knowledge of medical terminology.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
8801 UHA Ambulatory Registration
Address:
10 Highland Park DriveUniontownPennsylvania
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$29k-34k yearly est. Auto-Apply 13d ago
Patient Access Rep - Days
Endeavor Health 3.9
Scheduler job in Addison, IL
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Representative
Location: Addison
Part Time
Hours: Week 1 M, W, F 7-1:00p, Saturday 6:30-3:30 Week 2 Sunday 8-4, T, TH 7-1P
What you will need:
Education:
High School diploma or GED
Associate degree in business or healthcare (Preferred)
License:
A valid driver?s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Experience & Skills (Preferred):
Manual dexterity to operate various office machines
Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills
What you will do:
Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.
Benefits (full-time or part-time positions):
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.9-28.8 hourly 1d ago
Finite Scheduler
Treehouse Foods 4.7
Scheduler job in Oak Brook, IL
Employee Type:
Full time
Job Type:
Supply Chain Planning
Job Posting Title:
Finite Scheduler
About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
Competitive compensation and benefits program with no waiting period - you're eligible from your first day!
401(k) program with 5% employer match and 100% vesting as soon as you enroll.
Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
Access to our wellness and employee assistance programs.
Job Description:
About the Role:
As a Finite Scheduler, you'll play an important role supporting our operations, based out of our corporate office in Oak Brook, IL. You will be responsible for developing a balanced production schedule that supports execution while aligning supply chain and operational requirements.
You'll add value to this role by performing various functions including, but not limited to:
Translates weekly item level master schedule into daily, line / shift level schedule aligning business priorities with plant / operational efficiencies.
Adjust and optimize production schedules as needed due to incoming materials or near-term customer orders that differ from the agreed SIOP/IBP plan.
Work closely with the integrated planning and plant operations team to ensure proper coverage and accurate schedules
Daily communication with Master Scheduler and operations regarding production schedule and any potential changes, keeping changes to a minimum.
Utilize appropriate systems to drive efficiency continuously, improve productivity, and optimize scheduling.
Ensure successful execution by utilizing effective planning processes, system set-up, and communication with the cross functional teams (New products, customer promotional / merchandising events).
Set-up and maintain systems to facilitate efficient inventory management, customer service, and operational metrics.
Work cross-functionally with material planners, warehouse, quality, and maintenance to ensure alignment and meet company objectives.
Attend the Daily Production Communication meeting to understand daily changes and help with issue resolution
Important Details
:
This is a full-time, first-shift hybrid role based in our Oak Brook, IL office.
The anticipated compensation for this position ranges from $61,900 to $92,900 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.
You'll fit right in if you have:
Bachelor's degree in Business, Supply Chain, Finance, Statistics, Operations Research, or related field is preferred.
Minimum 2 years supply chain, production scheduling, demand planning, or operations experience.
Strong computer skills including knowledge and understanding of Microsoft Office, Power BI and SAP/ERP are preferred. Including the ability to access reports and data to utilize the information and make effective analytical decisions.
Possess ability to deal professionally and effectively with all levels of personnel. Ability to effectively present information with various departments and employees.
Ability to organize and prioritize tasks to meet deadlines. Strong analytical skills with the ability to communicate clearly verbally and in written form.
Strong organizational/time management skills.
Self-motivated with strong multitasking, analytical thinking, problem solving and leadership skills.
Your TreeHouse Foods Career is Just a Click Away!
Click on the “Apply” button or go directly to ****************************** to let us know you're ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight - One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com
TreeHouse Use Only: #IND1
$61.9k-92.9k yearly Auto-Apply 2d ago
Appointment Scheduler
McGrath Honda Elgin
Scheduler job in Elgin, IL
McGrath Honda of Elgin
Elgin, IL.
Scheduling Coordinator - Service Department
We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.
Essential Duties: (other duties may be assigned)
Deliver high levels of customer service
Understanding of new software
Track and evaluate progress through reports
Create and maintain customer account database
Data reporting and analysis of customer service history
Maintaining high volume of inbound customer traffic flow
Professional follow up
Create service appointments both over the phone & in person
$29k-37k yearly est. Auto-Apply 60d+ ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Scheduler job in Chicago, IL
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 27d ago
Patient Service Representative & Insurance Verifier - Per Diem - Rehab Services
Endeavor Health 3.9
Scheduler job in Warrenville, IL
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Service Rep/Insurance Verification
Floating Outpatient Locations: Elmhurst Center for Health site, Addison, Lombard, and 429 York Rd, Elmhurst
Per Diem/PRN
Hours: As needed for PTO coverage at floating locations
Weekends: Required to work every Saturday from 7:30am to 11:30am.
What you will do:
Under general supervision and according to established policies and procedures, responsible for providing pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collecting, analyzing and recording demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screening for third-party eligibility and entering medical necessity coding to ensure accurate payment is secured. Ensuring the needs of patients and their families are met and that they understand the hospital?s revenue cycle expectations, including resolution of personal liabilities through various payment options. Contacting third party payers for verification of benefits and satisfaction of pre-certification requirement for services. Coordinating with physician offices on financial, coding, surgical scheduling processes, coordination of insurance benefits. Ensuring compliance with payer requirements and correctness of registration.
What you will need:
Education: High School Diploma or GED
Experience:
One year of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
Knowledge of health insurances, medical terminology and anatomy.
Strong data entry and keyboarding skills.
Knowledge of Microsoft Office Suite.
Unique or Preferred Skills: Bilingual skills
Benefits (For full time or part time positions):
Premium pay such as shift, on call, holiday and more based on an employee?s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.9-28.8 hourly 1d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Scheduler job in Chicago, IL
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
The average scheduler in Skokie, IL earns between $29,000 and $87,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Skokie, IL
$50,000
What are the biggest employers of Schedulers in Skokie, IL?
The biggest employers of Schedulers in Skokie, IL are: