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Scheduler jobs in Spokane, WA - 39 jobs

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  • Medical Receptionist - Full Time

    Yakima Valley Farm Workers Clinic 4.1company rating

    Scheduler job in Spokane, WA

    Join our team as a Medical Receptionist at Unify Community Health at Northeast Community Center in Spokane, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Answers the phone, transfers calls and takes messages as needed for the clinic. Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients. Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer. Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments. Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed. Reviews and responds to patients' questions in person, via phone, and patient portal systems. May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports. Reviews cash box receipts and reconciles cash box daily. Qualifications High School Diploma or General Education Diploma (GED). One year's experience as a Receptionist in a clinic preferred. Bilingual (English/Spanish) preferred at level 9. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to interact with patients, Providers and staff in a professional manner. Ability to deliver outstanding customer service. Basic knowledge of medical terminology desired. Basic knowledge of healthcare billing insurance desired. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
    $18.2-22.3 hourly 1d ago
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  • Clinic Scheduler

    Cardiac Study Center

    Scheduler job in Spokane, WA

    Clinic Scheduler - General Cardiology Cardiac Study Center/ Pulse Heart Institute, Spokane, WA Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients. Pulse offers a variety of career opportunities throughout our clinic locations. If you're interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging) Environment and Shift details: This role is full-time, 40 hours/ week, 8-hour Monday - Friday-closed weekends and holidays. Required Qualifications: One year of experience with EMR system. Two years of clerical or scheduling experience is preferred but not required. Scheduling experience is preferred but not required. Clinic Scheduler Position Summary This position focuses on efficiently scheduling and coordinating adult patients for electrophysiology and device outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, ensuring smooth patient flow, obtaining the necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff. At Cardiac Study Center/ Pulse Heart Institute, the Scheduler plays a vital role in our cardiology team's success, focusing on the meticulous organization and coordination of heart failure outpatient services. This pivotal position ensures the seamless scheduling of patient appointments across various departments, enhancing the overall patient experience and operational efficiency. By managing insurance verifications, patient communications, and clerical support, the Scheduler is key to maintaining a smooth and effective patient care environment, contributing significantly to our commitment to high-quality cardiac care. Clinic Scheduler Responsibilities Schedule and coordinate patient appointments for heart failure services, ensuring smooth integration with various clinical departments. Facilitate patient communication for reminders and follow-ups, enhancing the patient experience and clinic efficiency. Oversee insurance verification and authorization to ensure compliance and patient readiness for services. Provide comprehensive clerical support, including documentation management and data entry, to support clinic operations. Contribute to clinic success by upholding core values, engaging in continuous learning, and adapting to evolving healthcare practices. Cardiac Study Center/ Pulse Heart Institute - Your new work home Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions. Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Our dedication to sustainable healthcare practices also reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve. Pay and Benefit Expectations Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $19.39 and the pay scale is $19.39- $35.12 USD. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, certification(s), and/or education. Requisition ID: Pending
    $19.4-35.1 hourly Auto-Apply 31d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Scheduler job in Spokane, WA

    Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27
    $41k-48k yearly est. 6d ago
  • Patient Scheduler - PACE

    Providence 3.6company rating

    Scheduler job in Spokane, WA

    Schedule: Monday-Friday, Day shift The Patient Scheduler is an office-based, non-clinical position responsible for scheduling appointments and dispatching transportation to ensure Providence PACE participants are transported to and from scheduled medical appointments. Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives. Required Qualifications: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. Preferred Qualifications: Associate's Degree in English, Business administration, Communications, or related field or equivalent educ/experience 2 years Dispatching transportation and/or scheduling medical appointments Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
    $35k-60k yearly est. Auto-Apply 4d ago
  • Patient Scheduler - PACE

    Providence Health & Services 4.2company rating

    Scheduler job in Spokane, WA

    Schedule: Monday-Friday, Day shift The Patient Scheduler is an office-based, non-clinical position responsible for scheduling appointments and dispatching transportation to ensure Providence PACE participants are transported to and from scheduled medical appointments. Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives. Required Qualifications: + Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. Preferred Qualifications: + Associate's Degree in English, Business administration, Communications, or related field or equivalent educ/experience + 2 years Dispatching transportation and/or scheduling medical appointments Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint. HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 409859 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3303 PACE WA SPOKANE Address: WA Spokane 6018 N Astor St Work Location: Elderplace Spokane Workplace Type: On-site Pay Range: $17.97 - $26.92 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $18-26.9 hourly Auto-Apply 3d ago
  • Family Access Coordinator

    Community-Minded Enterprises

    Scheduler job in Spokane, WA

    Job DescriptionSalary: $23.65 to $31.78 per hour Join us in an exciting new role as Family Access Coordinator to expand PreK access and support CME's mission! As one of six regional staff, you'll help create and implement a statewide enrollment plan from our Child Care Aware (CCA) of Washington offices. You'll ensure families can make informed choices about inclusive PreK programs that meet their needs. Be part of a dynamic team making a real impact! What you will be doing: You will work collaboratively with five other regional Family Access Coordinators across the state with support from the Child Care Aware of Washington Coordinating office to: Create a shared statewide process to develop a statewide coordinated recruitment and enrollment system. Build strong working relationships with community partners and parents to inform the building of a system that supports the identified needs of families. Recommend the structure of the system, clarifying what roles should be centrally located and what should be locally delivered. Clarify the roles of key partners (Licensed Child Care, ESDs, School Districts, Community Based Organizations who serve Children, etc.) to ensure an inclusive plan and system. Develop an implementation work plan that clarifies CCA of WA system roles, responsibilities, and other partners and reflects the initial three years of development. Develop an ongoing and clear communications process that informs communities and partners about the progress of this work. Essential Job Responsibilities: Work in close partnership and meet regularly with the five other regions and coordinating office Family Access Program Coordinators, the CCA of WA statewide Family Center, and the Department of Children, Youth, and Families CRE team to ensure that high-quality services are equitably delivered statewide while being flexible to meet local needs. Build partnerships with Educational Service districts, school districts, and elementary school principals in the region and develop a deep and ongoing understanding of Transition to Kindergarten opportunities available to families. Work in partnership with CCA of WA Family Center specialists to inform regional resource updating in the Family Center database, regional family need trends, and community tabling opportunities. Maintain a knowledge base of innovative best practices and related research that may inform family service implementation, communities of practice, and CRE data practices. Represent the CCA of Washington system in meetings locally, regionally, and statewide. Use data and family voice to produce compelling reports and stories about our work and impacts. Present to external stakeholders on program initiatives and deliverables as requested. Maintain effective regional oversight of contract terms and conditions, meet data and reporting requirements, administer appropriate customer service feedback, and ensure ongoing quality assurance and program goals monitoring. Other duties as assigned. Requirements: Education/Experience: AA degree in early childhood education, education, child development, public administration, or human service field and 3-5 years of related work experience. BA in fields previously mentioned and 3 years of experience preferred. A combination of experience, education, and/or professional development in delivering effective support for families with community-based partners, stakeholders, and customers. Experience with outcomes-based direct services and data-informed decisions. Certificates and Licenses: Current Washington State Drivers License and access to a reliable car with liability insurance. Computer Skills: Experience using and evaluating resource or benefits databases for clients, navigating complex systems to find information for families, and/or connecting families with child care options. Ability to identify and learn current platforms and applications that families use to stay connected to issues that are important to them. Strong proficiency with Microsoft Office suite and with database searches such as SalesForce; ability to use technology to research family resources; and comfortable learning new platforms, software, and apps. Communication and Interpersonal Skills Strong group facilitation skills, both in person and virtually. Demonstrated ability to build effective collaborative working relationships with stakeholders and external partner organizations. Ability to work with people of all racial, ethnic, and socioeconomic backgrounds. Preferred: Fluent dual/multi-language speaker and writer Non-profit, family-based experience in early learning and child care. Communication and engagement skills with families and caregivers of young children Familiarity with early childhood education or with issues impacting children birth to 8, their families, and child care providers/caregivers. Why Join Us? Make an Impact:Your work will drive real change in communities across the state. Collaborate with Passionate People:Join a team of dedicated individuals committed to our mission. Grow Your Career:Enjoy opportunities for professional development and growth. Competitive Pay and Benefits:Enjoy competitive pay ($23.65 to $31.78 per hour). We offer a comprehensive package that includes health, vision, dental, and life insurance, as well as retirement plans and paid time off. Join us in making a difference!Send your cover letter and resume today and take the next step in your journey as a Family Access Coordinator. CME is proud to be an equal opportunity workplace and encourages women, persons of color, and those with disabilities to apply. We actively celebrate diversity and are committed to creating an inclusive environment. CME is an E-Verify employer.
    $23.7-31.8 hourly 3d ago
  • Patient Service Representative I

    Spokane Urology PS

    Scheduler job in Spokane, WA

    Job DescriptionDescription: The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $34k-40k yearly est. 16d ago
  • Referral Coordinator

    Maximus 4.3company rating

    Scheduler job in Spokane, WA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours). As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options. 1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing: • A professional service and excellent customer service • Compassionate communication with excellent enquiry skills • Effective triage and assessment of needs, preferences, and goal(s) • Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience. • Efficient and accurate data capture 2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required) • Management of the referral inbox • Participant invitation to the virtual care platform to encourage self-led journey's • Participant record creation for those who choose not to undertake the self-led journey. 3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including: • Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires • Capture of any accessibility considerations and adaptations required to support the participant with a successful journey • Sensitive capture of any vulnerabilities and safeguarding concerns • Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options •Delivery of brief intervention and advice in line with government guidelines. 4.Proactive caseload management for those participants unassigned to an intervention. • Responsive engagement with participants via telephone, text, email and via our virtual care platform • Accurate capture of activities and engagement to drive successful onboarding to interventions • Dashboard management of referral numbers and participant journeys 5. Work in line with business and contract performance requirements including: • Implementing Standard Operating Procedures (SOP) • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required. Qualifications & Experience Essential: • Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment • Experience of caseload management demonstrated via the use of a Case Management System • Experience of supporting vulnerable individuals through a change process • Experience of using IT systems, including Microsoft Office • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace • Experience of dealing with different customer needs/ concerns and remaining calm under pressure • Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme. • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard Individual Competencies Essential: • A strong understanding of the social determinants of health • A strong understanding of population-based approaches including segmentation and risk stratification • A strong understanding of behaviour change principles and methodology. • Demonstration of key skills including: • Motivational interviewing • Conversation frames and techniques • Patient activation • Empathy and compassion • Genuine desire and commitment to improve the quality of the lives of families • A personable, non-judgmental, sensitive approach to communicating with the public • IT literate especially working knowledge of Microsoft Office • Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team • Excellent data processing and data management system skills • Confident, self-motivated, passionate, flexible, and adaptable • Attention to detail. • Ability to reflect and appraise own performance and that of others • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable: • Seeks self-improvement EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 14,742.00 Maximum Salary £ 14,742.00
    $31k-45k yearly est. 4d ago
  • Patient Appointment Coordinator | Full-Time|

    Heritage Health 3.9company rating

    Scheduler job in Coeur dAlene, ID

    Heritage Health is seeking a full-time (1.0 FTE) Patient Appointment Coordinator to join our team in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. What You'll Love About Working Here: Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities. Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued. Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home. Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners. Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future. Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents. Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one. Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most. Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence. Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection. Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more. Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support. Serves as patients' first telephone point of contact for making appointments with Heritage Health's medical programs. Uses patient specific information to accurately determine the nature of an appointment request and independently schedule and confirm patient appointments. Requires discretion, courtesy, and the ability to direct the conversation to keep a busy multi-line telephone system moving. Schedule: Requirements High School Graduate or equivalent. Previous experience in customer service, scheduling, or office settings with multi-phone line systems is required. Medical office experience preferred. One year of prior medical assistant experience is preferred Your Essential Duties: Schedules patients' appointments appropriately according to clinic protocols; handles majority of telephone requests for appointment in the medical department. Schedules appointment using current Practice Management System. Reviews appointment date, time, location, and provider name with patient for accuracy. Reviews list of materials for patient to bring to appointment when necessary (insurance cards, forms, etc.) Performs initial telephone screening of patients and directs urgent phone calls to triage nurse as needed per protocol. Calls patients to confirm next day's appointments. Reschedules appointments as needed. Supports physician and other health-care provider requests. Attends staff meetings and training seminars as required. Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team. Regular and predictable attendance is an essential function of this position. Performs miscellaneous job-related duties as assigned Your Success Factors Excellent communication skills - oral and written. Ability to interact effectively with staff and patients. Computer skills - Windows based software experience. Familiar with operating multi-line phone system. Innovation: much of the work is routine, however, may occasionally be involved in projects requiring new ideas or approaches. Provides feedback on daily issues and participate in short-term planning with other team members. Regular and dependable attendance is essential to the position. Knowledge of medical terminology. Ability to handle confidential information. Exercise independent judgement and discretion. Have a pleasant and courteous telephone manner. Ability to handle frequent interruptions and deal effectively and calmly in stressful situations. Respect and empathy for the diversity of the clients and staff of the clinic. Ability to interact positively with fellow staff members. Job Overview Working Conditions: Work is normally performed in a typical interior, office work environment in an administrative building. Telecommuting or working remotely may be an option once productivity and quality requirements have been met. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind. Physical/Mental Requirements: Prolonged periods of sitting and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $17.72 to $25.22 an hour
    $17.7-25.2 hourly 5d ago
  • Registration Coordinator

    North Idaho Dermatology 3.9company rating

    Scheduler job in Post Falls, ID

    North Idaho Dermatology is looking for an individual with a passion for the medical field and a love of skincare to join our registration team in Post Falls! We are recruiting to fill one part-time Medical Registration Coordinator vacancy in our Post Falls, Idaho location. Hours range between 7:30 a.m. - 4:30 p.m. or 8:00 a.m. - 5:00 p.m. We offer paid time off, medical, dental, and vision benefits if working hours requirements are met, as well as 401(k) matching contributions up to 4%. Not only that, but employees also receive discounts on medical-grade spa products and cosmetic services, such as Botox, CoolSculpting, facials, and much more! If this interests you, apply today! See below for details related to the position requirements. DESCRIPTIVE SUMMARY The Registration Coordinator typically works at the front desk of our medical office and provides assistance to our patients and other visitors. ESSENTIAL FUNCTIONS Greet patients with a smile and a positive attitude. Check-in/check-out all patients for North Idaho Dermatology by obtaining accurate and up-to-date demographic and insurance information at each patient visit. Answer telephone promptly and in a polite and professional manner, redirecting calls if needed. Collect co-payments from all patients, as required. Assist with insurance verification of new patients and established patients with new insurance. Schedules appointments and makes reminder appointment calls. Maintain an accurate cash box, including end-of-day balancing. Keep waiting area clean and neat at all times. Cross train in other departments as needed. Must exercise the utmost diplomacy and tact to provide excellent customer service for patients. Practices confidentially and privacy protocols in accordance with the practice policies and HIPAA requirements. Adhere to all practice policies on safety and security. Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork). Willingness to travel to other North Idaho Dermatology offices as needed. Other duties as assigned (post registration. faxes, EMA scans). COMPETENCIES Flexibility Communication Proficiency Collaboration Skills Customer/Client Focus Technical Capacity POSITION REQUIREMENTS (REQUIRED & PREFERRED) High school or GED (1) year of clinical front desk experience Ability to demonstrate excellent customer service General understanding of HIPAA guidelines Proficiency in computer software use, including Word, Excel, and Google docs Ten Key experience preferred Dermatology experience preferred SUPERVISORY RESPONSIBILITY No direct reports PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are the representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; eye-hand coordinator; stoop; talk or hear. The employee must occasionally lift/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: General office setting. Constant contact with individuals from any backgrounds; minimum exposure to communicable diseases. Noise level in the work environment is usually moderate.
    $34k-41k yearly est. Auto-Apply 4d ago
  • Patient Registrar (Prn) - Urgent Care Post Falls

    Surgery Partners Careers 4.6company rating

    Scheduler job in Post Falls, ID

    Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
    $29k-35k yearly est. 16d ago
  • Inquiry and Referral Coordinator

    Idaho Youth Ranch 3.3company rating

    Scheduler job in Coeur dAlene, ID

    Part-time Description The Idaho Youth Ranch is one of the oldest non-profit agencies in the state of Idaho. Our mission: We unite for Idaho's youth by providing accessible programs and services that nurture hope, healing, and resilience. Why unite with us? Because we are better together! Our team members enjoy a workplace where Relationships are the foundation, where we are all Committed to the same mission, where Growth is always possible, where we are treated with and show Compassion, where trust guides us to Transparency, and above all, where Joy sustains us. What do we offer? In addition to contributing to our awesome mission, working at IYR has many advantages! Affordable medical and dental care, other voluntary benefits offerings, a 401(k) match, paid time off, an employee discount on purchases at our thrift stores, and working in a caring and compassionate environment just to name a few. How will you impact our mission? Every position at Idaho Youth Ranch contributes to the success of our mission. As an Inquiry & Referral Coordinator for the Treasure Valley Youth and Family Services office, you can proudly tell your family and friends that you help nurture hope, healing, and resilience in Idaho's youth by providing clerical, administrative and operational support for the program. Must Haves: Be at least 21 years old Possess a High School diploma or equivalent Strong communication, outreach and organizational skills Ability to develop good working relationships with clients, community and contract agencies Must have a valid, state-issued driver's license or obtain one within 15 days of hire Preferred: One year experience providing outreach and/or intake and referral activity Experience with clinical data entry Our Inquiry & Referral Coordinator: Responds to inquiries and referrals Leads weekly census meeting Completes assessments to determine program eligibility and fit Manages a database of inquiries and referrals, generates reports as needed and when scheduled As a 501(c)(3) Non-Profit, the Idaho Youth Ranch is a qualifying employer for the Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on qualifying loans under specific conditions. Speak with your loan provider for more information. This position an onsite position and is located in Idaho and candidates must be within a reasonable distance to our locations in either Boise or Coeur d'Alene. The Idaho Youth Ranch is an equal opportunity employer. Salary Description $17.70 - $ 22.13
    $30k-35k yearly est. 60d+ ago
  • Patient Care Coordinator

    Orthopedic Surgery and Sports 3.7company rating

    Scheduler job in Coeur dAlene, ID

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required. Compensation: $18.00 - $21.00 per hour Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.
    $18-21 hourly Auto-Apply 16d ago
  • 2026 Summer Camp - Camp Registration Coordinator

    Salvation Army USA 4.0company rating

    Scheduler job in Loon Lake, WA

    2026 SUMMER CAMP SEASON RUNS JUNE 8, 2026 - JULY 31, 2026 MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination. SCOPE OF POSITION: Working out at Camp Gifford, the Summer Camp Coordinator will recruit and register campers, process payments, provide regular updates, in order to fill camps to capacity. EDUCATION AND WORK EXPERIENCE: * High School Graduate or equivalent * Experience in a clerical field is preferred * Experience working with the public and passing along information in an accurate manner KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Knowledge of Microsoft Office programs is required, including: the ability to run queries, sort data, move information between programs and maintain organized computer files * Learn and utilize the CAMP software system * Must have excellent customer services skills * Must have good oral and written communication skills * Must have ability to work with a minimum of supervision ESSENTIAL DUTIES: * Input camper data into CAMP software. Sort, query, and create reports as needed on a daily and weekly basis. * Answer telephone in a friendly and helpful manner to maintain Camp Gifford's professional reputation. Help manage the flow of information by doing the following: * Help meet the needs all callers to the best of your ability * Take clear, concise and proper messages as necessary * Periodically check voice mail for messages * Prepare arrival and departure list of campers as well as pertinent release forms for travel to and from camp * Manage opening and closing day procedures at the Corps * Develop and implement recruiting strategies to fill all available camper spots * Supervise the registration process so that applications are complete and properly entered in the CAMP software system * Be willing to learn Salvation Army procedure and protocol in the handling of camp business matters * Keep the office neat, clean, and orderly PHYSICAL REQUIREMENTS: * Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis * Grasp, push, pull objects, and reach overhead * Operate a telephone and computer * Lift up to 25 lbs. * Understand verbal and written information * Sweep, clean, and perform other janitorial tasks as needed Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
    $37k-46k yearly est. Auto-Apply 9d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Scheduler job in Spokane, WA

    Job Description Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27 Job Posted by ApplicantPro
    $41k-48k yearly est. 6d ago
  • Patient Service Representative

    Cardiac Study Center

    Scheduler job in Spokane, WA

    Front Desk - Patient Service Representative Spokane, WA Full-Time | In-Office | Monday-Friday (Closed weekends/holidays) $20.24 - $36.66 per hour About Us Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first. Job Summary We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience. Responsibilities Greet patients, visitors, and guests professionally Verify and update patient demographics and insurance information Register new patients who have not pre-registered Coordinate with insurance specialists for referrals as needed Collect and balance co-payments and daily ledgers Prepare next-day appointment schedules Request clinic supply orders when needed Support other front office team members as available Close and secure the clinic at the end of the workday Other administrative tasks as assigned Qualifications Required: High school diploma or GED 1-3 years of experience in a healthcare or front desk role Strong communication and customer service skills Basic math skills and attention to detail Ability to multitask in a fast-paced environment Willingness to occasionally travel between clinic sites Preferred: Experience in a medical office or cardiology setting Knowledge of EMR systems Knowledge of Microsoft Office Benefits Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education) Medical, dental, and vision insurance Paid time off and paid holidays 401(k) with employer match Opportunities for internal growth and development Work Location 910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position. Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.
    $20.2-36.7 hourly Auto-Apply 3d ago
  • Patient Service Representative I

    Spokane Urology PS

    Scheduler job in Spokane Valley, WA

    Full-time Description The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2% Salary Description 18-23.40
    $34k-40k yearly est. 15d ago
  • Inquiry and Referral Coordinator

    Idaho Youth Ranch 3.3company rating

    Scheduler job in Coeur dAlene, ID

    Job DescriptionDescription: The Idaho Youth Ranch is one of the oldest non-profit agencies in the state of Idaho. Our mission: We unite for Idaho's youth by providing accessible programs and services that nurture hope, healing, and resilience. Why unite with us? Because we are better together! Our team members enjoy a workplace where Relationships are the foundation, where we are all Committed to the same mission, where Growth is always possible, where we are treated with and show Compassion, where trust guides us to Transparency, and above all, where Joy sustains us. What do we offer? In addition to contributing to our awesome mission, working at IYR has many advantages! Affordable medical and dental care, other voluntary benefits offerings, a 401(k) match, paid time off, an employee discount on purchases at our thrift stores, and working in a caring and compassionate environment just to name a few. How will you impact our mission? Every position at Idaho Youth Ranch contributes to the success of our mission. As an Inquiry & Referral Coordinator for the Treasure Valley Youth and Family Services office, you can proudly tell your family and friends that you help nurture hope, healing, and resilience in Idaho's youth by providing clerical, administrative and operational support for the program. Must Haves: Be at least 21 years old Possess a High School diploma or equivalent Strong communication, outreach and organizational skills Ability to develop good working relationships with clients, community and contract agencies Must have a valid, state-issued driver's license or obtain one within 15 days of hire Preferred: One year experience providing outreach and/or intake and referral activity Experience with clinical data entry Our Inquiry & Referral Coordinator: Responds to inquiries and referrals Leads weekly census meeting Completes assessments to determine program eligibility and fit Manages a database of inquiries and referrals, generates reports as needed and when scheduled As a 501(c)(3) Non-Profit, the Idaho Youth Ranch is a qualifying employer for the Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on qualifying loans under specific conditions. Speak with your loan provider for more information. This position an onsite position and is located in Idaho and candidates must be within a reasonable distance to our locations in either Boise or Coeur d'Alene. The Idaho Youth Ranch is an equal opportunity employer. Requirements:
    $30k-35k yearly est. 11d ago
  • Patient Services Specialist

    Providence Health & Services 4.2company rating

    Scheduler job in Spokane, WA

    This posting is for multiple openings of a Patient Services Specialist at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA. We offer multiple shifts for full-time, part-time, and/or on-call/per diem opportunities. Patient Services Specialist - Patient Access Department at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + H.S. Diploma or GED + 1 year of customer service or healthcare registration experience Preferred Qualifications: + Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework + Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) + Registrar or third party payor experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 408260 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Job Shift: Multiple shifts available Career Track: Admin Support Department: 3040 PATIENT ACCESS WA SHMC SPOKANE MAIN TOWER MAIN Address: WA Spokane 101 W 8th Ave Work Location: Sacred Heart Medical Center-Spokane Workplace Type: On-site Pay Range: $20.59 - $29.30 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $20.6-29.3 hourly Auto-Apply 13d ago
  • Patient Registrar (Prn) - Urgent Care Cda

    Surgery Partners Careers 4.6company rating

    Scheduler job in Coeur dAlene, ID

    Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
    $29k-35k yearly est. 16d ago

Learn more about scheduler jobs

How much does a scheduler earn in Spokane, WA?

The average scheduler in Spokane, WA earns between $26,000 and $58,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Spokane, WA

$39,000

What are the biggest employers of Schedulers in Spokane, WA?

The biggest employers of Schedulers in Spokane, WA are:
  1. providencephotonics
  2. Providence Health & Services
  3. Cardiac Study Center
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