Patient Services Associate
Scheduler job in Bellevue, WA
Responsibilities
The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.
Handle high volume incoming calls.
Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
To assist the physicians and/or administrators in all business and patient care responsibilities.
Coordinates office communication flow.
Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.
Greet, direct and assist large numbers of visitors and refers visitors to various areas.
Ensure all patient demographic and insurance information.
Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc... as necessary.
Review patient intake information to verify insurance coverage.
Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.
Responsible for scheduling new and follow up appointments including patient testing.
Acts in a non‐directive, non‐judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.
Brings new ideas, positive attitude and lots of energy.
Responsible for maintaining and recording patient schedule.
Identify and collect co‐pays, deductibles and other payments.
Reconcile patient payments on a daily basis received to cash box and receipt journal.
Prepare billing sheets.
Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc
Direct billing inquiries to appropriate Regional Office.
Ensure the clinical staff submits all outpatient billing sheets daily.
Maintains patient confidentiality.
Qualifications
High School diploma or equivalent required.
Three years recent experience in a related position in a medical office experience preferred.
Ability to prioritize jobs duties and meet deadlines.
Ability to effectively work on many tasks at one time.
Have superior customer service and verbal and written communication skills.
Strong computer knowledge; experience preferred.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.
Must be able to work cooperatively in a team environment.
Ability to handle stressful situations.
Excellent organizational, time management, and attention to detail capabilities.
Must be able to travel to satellite office during the week. Mileage is reimbursable.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
The expected pay for the position ranges from $17.55 ‐ $30.77 per hour. The actual pay range will be computed based on years of relevant experience.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Patient Care Coordinator
Scheduler job in Port Orchard, WA
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Peninsula Psychological Center Counseling Center of Washington, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Silverdale WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.
We work to increase accessibility to private behavioral healthcare, making it affordable and convenient. We strive to provide relief and healing, in therapeutic and convenient settings, facilitated by compassionate and competent counselors.
As a Patient Care Coordinator , you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. You will greet patients entering the center to check in and assist them with checking out at the end of their visit.
Schedule: A 40-hour work week, Monday through Friday 8:30 am to 5:00 pm PST. Schedule will be determined by supervisor upon hire. (may change due to business needs)
Location : Silverdale, WA
Primary Responsibilities:
Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person
Ensure all locations are welcoming and adhere to brand guidelines
Assist patients with the check-in and check-out process; review each patient's chart prior to appointment and ensure consents and insurance verification are complete
Collect and upload insurance cards and identification and perform insurance verification on the date of service
Assist with onboarding new patients, help patient's access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete
Obtain patient signatures for required documents
Answer incoming calls and return voicemails timely, respond to patient questions and triage incoming requests to appropriate departments
Assist in updating and/or schedule existing patient appointments and internal referrals with providers
Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees
Ensure patient inquiries are addressed quickly, including resolving patient insurance eligibility issues
Monitor clinician/admin/OBC inbox and respond accordingly and take necessary steps
Schedule client appointments
Collaborate with Patient Access Center
Assist management of provider onboarding & offboarding
Support provider ticket & claims completion
Scan mail, order supplies, report building & maintenance needs, provide access to technicians/vendors, and assist local staff using business equipment
Secure patient information and maintain patient confidentiality
Follow HIPAA regulations
Meet or exceed the performance measures established by the Practice Management Dept.
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances dues, and maintaining medical records
1+ years of experience working with Microsoft Office (Teams, Outlook, Word, Excel)
Preferred Qualifications:
Experience taking inbound and outbound calls
Knowledge of EMR
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Paint Scheduler: 1st shift; Monday-Friday 7am-3:30pm
Scheduler job in Auburn, WA
Skills Inc., One of Washington State's largest aerospace suppliers offers world-class, competitively-priced products and services which exceed customer's requirements for rigorous standards and excellence. We are a fully integrated, self-funded non-profit with a social mission to train, employ and serve persons with disabilities and our community.
JOB SUMMARY
As part of our recent growth, we are seeking an experienced Paint Scheduler to join our team. The ideal candidate will improve the efficiency of painters by ordering jobs in the most effective manner as well as by proper setup and preparation of aerospace parts and paperwork.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Perform set-up for painting; fill out and maintain paperwork; coordinate work flow with painters; and perform other paint shop responsibilities.
* Count parts prior to processing; check for missed processes.
* Utilize production work orders, documents, drawings, specifications, and written or oral instructions to perform tasks necessary to meet production requirements.
* Detect and report defective equipment, materials, and faulty operations to supervisor.
* Maintain written and Visual Manufacturing records.
* Handle hazardous materials safely - add waste to containers, transfer waste to accumulation bins and label containers.
* Mixing paint, managing the mixing room.
* Wear required Personal Protective Equipment (PPE) effectively. This includes maintaining the area of the face where the respirator seals as clean and hair free.
* Filling out appropriate paperwork for paint work orders.
* Managing paint shop supplies.
* Prepare primer for topcoat by sanding.
* Develop constructive and cooperative working relationships with others and maintain them over time.
* Maintain a clean and organized work area.
* Identify opportunities for process improvement and increased efficiency.
* Follow work rules and standard safety regulations at all times.
* Maintain safe working practice's and ensure area is clean and free of any possible unsafe situations.
* Mix paint for painters and touch up paint.
PREFERRED QUALIFICATIONS
* Skilled in basic computer functions in a Windows environment and basic literacy in MS Office.
* Knowledge of and ability to apply basic mathematical skills to the work environment.
* Excellent interpersonal and communication skills, team oriented and ability to deal with a wide variety of personalities and communication styles.
* Ability to define problems, collect data, establish facts and draw valid conclusions.
* Skill in prioritizing and managing a fast-paced work environment.
LANGUAGE SKILLS
* Ability to read, write, communicate and/or follow written and verbal instructions in English.
* Ability to communicate in English through voice, or American Sign Language or adaptive technology.
CONFIDENTIALITY
The responsibilities of this position may require an individual to access and hold in confidence certain information. This means that information and/or documentation acquired about employees, suppliers, customers, business practices, and all other related information remains confidential.
PREFERRED EDUCATION/EXPERIENCE
* High School degree or equivalent.
* At least three to five (3-5) years in positions requiring attention to detail and scheduling.
ITAR - US PERSON STATUS
Due to Skills Inc.'s participation in the defense industry, International Traffic in Arms Regulations (ITAR) requires that access to sensitive information and material pertaining to defense and military related technologies may only be accessed, viewed or shared by US Persons as defined by law.
A "US Person" can be a US citizen; a lawful permanent legal resident or an individual who has been admitted as a refugee or asylee.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Constant standing and walking throughout the workday.
* Ability to lift or move 25 lbs constantly and up to 40 lbs occasionally.
* Occasional sitting at a workstation.
* Frequently grasp and utilize fine manipulation.
* Constant exposure to indoor manufacturing environment.
* Frequent exposure to moderate noise.
* Frequent exposure to chemicals and fumes.
* Frequent interaction with liquid, aerated and solid dangerous waste.
* Frequently wear eye protection and occasionally wear gloves and/or face masks (Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required). If Paint Helper is required to wear a respirator during the course of their job, they must be clean-shaven daily.
Definitions:
Constant (5-8 hrs. /shift)
Frequent (2-5 hrs. /shift)
Occasional (Up to 2 hrs. /shift)
SHIFT ASSIGNMENT
1st shift; Monday-Friday 7am-3:30pm
TOTAL REWARDS SUMMARY
At Skills Inc., our most important partnership is the one we share with our employees. We are dedicated to supporting the health and well-being of our employees and their dependents, which is why we offer a comprehensive and valuable benefits package that includes medical, dental, vision, life and AD&D insurance, paid time off and a 401(k) savings plan to eligible employees.
SALARY DESCRIPTION
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Skills Inc. is a self-supporting Social Enterprise and is organized as a 501 (c) (3) non-profit. We have four lines of business; Aerospace Manufacturing, Aerospace Finishing, Technical Services, and Business Solutions, that operate in 2 locations. Skills Inc. employs over 250 people and our social mission is to train, employ and serve persons with disabilities. We accomplish our mission three ways: direct hire, vocational programs and services, and as a resource to the community.
Salary Range: $17.00 - $25.00
BENEFITS SUMMARY:
* Paid Vacation*
* Paid Sick
* 401(k) with a percentage company-match contribution*
* Paid holidays*- prorated based on shift
* Medical, dental, vision and life insurance*
* Employee Assistance Plan
EEO and ADA STATEMENT
Skills Inc. is committed to cultivating a culture of diversity, equity, and inclusion. We invite employees, participants in our services, vendors, and customers to bring their authentic selves to every interaction. We strive to represent the communities in which we serve. We aspire to see and value people across the spectrums of age, ability, gender, race, sexual orientation, perspectives, and other visible and invisible differences. Skills Inc. embraces equitable practices at the center of our daily work and believe our organization is stronger for it. Skills Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. New responsibilities, activities and duties may be modified or added at any time by a member of the management team.
1st shift; Monday-Friday 7am-3:30pm
Clinic Scheduler
Scheduler job in Auburn, WA
Clinic Scheduler - Electrophysiology & Device
Cardiac Study Center/ Pulse Heart Institute, Auburn, WA
Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients.
Pulse offers a variety of career opportunities throughout our clinic locations. If you're interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging).
Environment and Shift details:
This role is full-time, 40 hours/ week, 8:30 am - 4:30 pm Monday - Friday-closed weekends and holidays.
This role will require occasional floating between: Auburn, Puyallup, Bonney Lake, Tacoma, Gig Harbor.
Required Qualifications:
One year of experience with EMR system.
Two years of clerical or scheduling experience is preferred but not required.
Scheduling experience is preferred but not required.
Clinic Scheduler Position Summary
This position focuses on efficiently scheduling and coordinating adult patients for electrophysiology and device outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, ensuring smooth patient flow, obtaining the necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff.
At Cardiac Study Center/ Pulse Heart Institute, the Scheduler plays a vital role in our cardiology team's success, focusing on the meticulous organization and coordination of heart failure outpatient services. This pivotal position ensures the seamless scheduling of patient appointments across various departments, enhancing the overall patient experience and operational efficiency. By managing insurance verifications, patient communications, and clerical support, the Scheduler is key to maintaining a smooth and effective patient care environment, contributing significantly to our commitment to high-quality cardiac care.
Clinic Scheduler Responsibilities
Schedule and coordinate patient appointments for heart failure services, ensuring smooth integration with various clinical departments.
Facilitate patient communication for reminders and follow-ups, enhancing the patient experience and clinic efficiency.
Oversee insurance verification and authorization to ensure compliance and patient readiness for services.
Provide comprehensive clerical support, including documentation management and data entry, to support clinic operations.
Contribute to clinic success by upholding core values, engaging in continuous learning, and adapting to evolving healthcare practices.
Cardiac Study Center/ Pulse Heart Institute - Your new work home
Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions.
Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Our dedication to sustainable healthcare practices also reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve.
Pay and Benefit Expectations
Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $21.31 and the pay scale is $21.31 - $38.57 USD. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, certification(s), and/or education.
Requisition ID: 0100Q
Work Scheduler
Scheduler job in Silverdale, WA
Type: Non-Exempt
Work Schedule: Full-time
Compensation: $38.00 - $38.00/hour
Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.
Full-Time benefits of a Work Scheduler at Tessera include:
Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
$11.41/hour Health and Welfare Benefit
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees
Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.
Tessera is seeking a detail-oriented Work Scheduler to support facilities maintenance operations. This role is responsible for maintaining accurate records of work activities, priorities, and completion of timelines while providing essential reporting on production and resource usage. The Work Scheduler ensures efficiency and accountability by compiling data, preparing work schedules, and coordinating with supervisors and management to align workloads with operational requirements.
Typical duties include but are not limited to:
Collect all data for accurate shop operations.
Develops the daily, weekly and monthly Preventative Maintenance (PM) and Corrective Maintenance (CM) schedules for management concurrence.
Reviews shop scheduling with Supervisors & Leads to include Plumbing and Roads/Grounds and General Maintenance divisions.
Adjusts Work Order status, priorities and estimated completion dates with management concurrence.
Monitors/updates work progress and status through scheduling database.
Provides scheduling of training and physicals to maintain valid licensing for personnel and conformance with contractual and legal requirements.
Verify all data entries by checks and balances with T/A, Attendance Summary, and Hour verification sheets and ensure consistency of information between records.
Maintain warranty database and compile required reports.
Maintain accurate service records and contact customers for service appointments.
Portable handheld electronic devices shall be used, where applicable, in the performance of daily duties for purposes including but not limited to documenting work, timekeeping, and ordering materials
Verify and monitor production reports for accuracy.
Provide written cost estimates for submission as required.
Verify all facilities maintenance reports prior to billing.
Research, initiate, draft, and complete pre-printed service packets for all equipment serviced.
Maintain a neat appearance and shall wear appropriate clothing for the performance of the work being performed.
Provide professional customer service to companies and customers on the status of various PM and CM work orders.
Qualifications:
Highschool Diploma/GED is required.
Minimum 3 years' experience in planning/work control.
Proficient in MAXIMO, filing, report generating and all administrative tasks to assist in Contract administration
Physical Requirements:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.
Must be able to lift and/or move up to 20 pounds.
May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
Must have the perseverance to work effectively under pressure for extended periods of time.
Requirements:
A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: ****************************
Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.
*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Please visit this website for more information: ****************************
Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”
To Apply: Visit our website at *************** to complete an application.
Current Employees: need to log into their Workday to apply through the
Jobs Hub
. Please reach out to your Recruiter if you need assistance.
Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.
Individuals with disabilities are encouraged to apply.
Tessera is here to help you with the recruitment process.
If you require an accommodation or support, please contact us at
************** ext. 349, or email **********************.
Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled -
Tessera participates in E-Verify
Auto-ApplyWork Scheduler
Scheduler job in Silverdale, WA
Summary/General Description Of Job: Incumbent plans and develops weekly work schedules, multi-workweek schedules, and long-term schedules. Essential Duties & Job Functions: Tracks and expedites work, coordinating project resources as necessary to assure contractual completion time requirements are met.
Prepares and processes material request forms.
Ensures all required materials are on hand before releasing work for accomplishment.
Coordinates closely with the customer and the other scheduling groups to identify and establish job requirements, assign priorities, coordinate access, establish work schedules, and report work progress.
Plans and schedules work to minimize equipment downtime and customer inconvenience.
Develops and implements measurement, reporting and control systems to improve planning and scheduling effectiveness.
Provides ongoing status reports to management on work-load/backlog trends, work completion times, labor utilization, shop performance, and work order status.
Monitors/updates work progress and status through scheduling database.
Provides scheduling of training and physicals to maintain valid licensing for personnel and conformance with contractual and legal requirements.
Performs other related duties as assigned.
May perform work in other classifications when incidental work is necessary to the accomplishment of the work assignment. Significant work in another job classification may be required if accompanied by any wage adjustments applicable.
Accountable For:
The proper use of tools and/or equipment needed to be successful in the performance of duties for the Work Scheduler position.
Completing all mandated training requirements per government and management directives.
Timely and cost effective performance of duties.
Timely completion and accuracy of all departmental work.
Dealing with a variety of people in a professional, courteous manner in diversified situations.
Adherence to established company safety policies and good industrial and office safety practices.
Compliance with company Standard Operating Procedures and Personnel policies and procedures.
Having the ability to work well under pressure.
Job Requirements (Education, Experience, Professional Associations):
Mandatory
High school education or equivalent.
Five (5) years' experience scheduling for maintenance activities or the equivalent experience in one or more trades.
Relevant administrative experience, education or training may be substituted on a year-for-year basis.
Minimum one (1) year computer experience utilizing a Windows system.
Four (4) years Excel or similar software experience highly desired.
Experience working with MAXIMO database or comparable computer systems highly desirable
Valid state driver's license with acceptable driving record.
Ability to successfully pass any background checks and/or drug testing required on the contract.
U.S. Citizenship.
Preferred
Experience with facilities and a preventive maintenance system is highly desirable.
Four (4) years Excel or similar software experience highly desired.
Experience working with MAXIMO database or comparable computer systems highly desirable.
Rate of Pay: $38.00/hour (Union position)
Competitive pay and top-shelf benefits package supporting our national defense. Our facilities team serves a diverse range of high-value national strategic missions.
Benefits package with United Steelworkers which can exceed $10/hour, includes:
* Paid vacation. Two weeks at one year, grows to three weeks after five years and four weeks after ten years.
* Personal Leave 1 hour of paid Personal/Sick leave for every thirty (30) hours worked.
* Pension and 401K
* Medical and dental insurance
* 11 Paid Holidays
Patient Access Representative I or II - Call Center
Scheduler job in Renton, WA
Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
* Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling.
* Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures.
* Perform patient pre-registration including accessing and updating patient information as indicated
* Perform data entry and appointment confirmation.
* Maintain schedule accuracy for maximum patient flow.
* Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff.
* Maintain effective communication with back office staff and providers in all of the health centers as needed.
Must have's you'll need to be successful:
* High school diploma or equivalent required.
If you know about the following it's a plus:
* Associates or technical degree/certificate preferred. Bachelor's degree desired.
* One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred.
* Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired.
* Intermediate level of Word, and Outlook required as well as other related scheduling software.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Medical, Dental, and Vision for employees and their families/dependents
* HSA, FSA plans
* Life Insurance, AD&D and Disability Coverage
* Employee Assistance Program
* Wellness Program
* PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
* Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
* 8 holidays and 3 floating holidays
* Compassion Time Away up to 40 hours
* Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
* Retirement Plan with Employer Match
* Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
* Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
* Development and Growth Opportunities
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Primavera P6 Lead Scheduler
Scheduler job in Bremerton, WA
TITLE: Primavera (P6) Lead Scheduler
FLSA STATUS: Exempt
PAY RANGE: $80,000.00-$115,000.00 Annually DOE
DEPT/DIV: Planning/Scheduling Dept
REPORTS TO: TBD
FT / PT STATUS: Full Time
IMIA is a Maritime Preservation and Structural repair services company. The Primavera (P6) Lead Scheduler will develop, maintain, and manage detailed project schedules for the shipbuilding and repair program using Primavera P6 Software. This role supports proactive planning, resource allocation, and schedule tracking, critical to the successful delivery of naval vessels or construction within budget and timeline constraints.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop, update, and maintain baseline and detailed project schedules for complex Navy or commercial ship maintenance and construction projects involving multiple subcontractors and interdisciplinary teams.
Load and allocate resources, including budget labor hours within Primavera P6 to produce resource-loaded schedules.
Work with production on Track project progress and update schedules to reflect actual performance schedule variances and impacts due to delays or changes.
Analyze schedule data to identify critical path, bottlenecks, and risks, providing recommendations to project managers and stakeholders to mitigate schedule impacts
Coordinate schedule interfaces and dependencies between various departments.
Facilitate schedule review meetings and present schedule information to cross-functional teams and leadership.
Provide system reporting as requested by end users and senior leadership
Continuously gain awareness and understanding of the ship repair Scheduling essentials, and the operations that lead to successful project execution.
SUPERVISORY RESPONSIBILITY
None
KNOWLEDGE, SKILLS, AND ABILITIES
Minimum 3-5 years of experience actively managing complex project schedules with Primavera P6, preferably in Naval Shipbuilding or heavy industrial environments.
Deep understanding of project scheduling fundamentals, including critical path method, resource leveling, and earned value management.
Comfortable working in physically demanding shipyard environments.
Must have experience using Microsoft Office 365 Suite of applications, including Word, PowerPoint, Excel, and Outlook
Position requires excellent time management, technical, verbal and written communication skills
Ability to collaborate across a multi-functional team
Ability to work with partners and vendors
Strong analytical and problem solving skills with meticulous attention to detail.
Self-starter with the ability to manage multiple schedules at one time
EDUCATION AND EXPERIENCE
Incumbent must have demonstrated experience and familiarity, and be technically sound in operating and supporting the Primavera P6 Project Management tool
Primavera P6 Proffessional Certification or equivalent training, other project management course work or certificates and computer science training.
WORKING CONDITIONS
Work primarily performed in office environment. May be required to conduct shipyard on-site visits to survey ongoing operations and may be required to conduct on-site training in shipyard environment to internal customers.
EQUIPMENT USED
Computer, telephone, scanner, Microsoft Office products, and other IT Software systems.
REASONABLE ACCOMMODATIONS
May be made to enable qualified individuals with disabilities to preform essential job functions.
Integrated Planning and Scheduling Specialist
Scheduler job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
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Auto-ApplyStaffing Scheduler - Martha & Mary
Scheduler job in Poulsbo, WA
Staffing Scheduler - Part Time
Martha and Mary Health Services is seeking a dedicated, friendly, organized and driven Staffing Scheduler to support our nursing & care team. We offer competitive pay and a supportive environment, where we become friends and family. Martha & Mary provides quality care and services to those in need of long-term care and short-term care. Come be a part of one of Kitsap County's largest not-for profit employers and embrace the opportunity to make a positive difference in someone's life every day!
General Description
The Staffing Scheduler will work with the team to ensure adequate numbers of nursing and care staff are scheduled on each shift, will manage timecard processing, support compliance with policies and procedures outlined by Martha & Mary and Washington State Labor Laws.
Wage is from $17.50/hr. up to $18.97/hr. based off years of applicable experience as determined by HR and the hiring manager
Schedule: Part Time 3x a week
Week 1: Sunday, Monday, Thursday
Week 2: Weds, Friday, Saturday
Duties and responsibilities may include:
Administrative tasks as related to the Nursing staff
Coordinate, update, and manage schedules for nursing staff, including assigning shifts, handling shift changes, and ensuring adequate coverage
Update and maintain calendars in various programs for the facility
Communicate professionally with staff to facilitate efficient shift coverages
Administer staff orientation and ensure that paperwork is returned timely
Organize and maintain documentation as presented by staff
Document and track staff attendance and coordinate with managers
Plan, prepare and find solutions for staffing call outs
Answer phone calls, texts, and emails professionally and effectively with stellar communication skills.
General
Ability to understand, implement, and follow policies and procedures
Understanding and support of the Martha & Mary mission, vision and values
Understanding of and ability to deal with confidential information with discretion
Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours, including weekends and other shifts when able .
Maintaining perspective and a sense of humor, responding positively to rapidly changing demands
Ability to establish professional rapport with staff
Handling people and situations with understanding, diplomacy and tact
Setting priorities and handling multiple tasks to deadline
Working cooperatively in a team environment
Problem solving and ability to handle unexpected/unpredictable circumstances
Works positively to find solutions to the problems that are identified within the organization
Attention to detail
Highly organized
Initiative
Must be able to work weekends on a rotating basis.
Required Qualifications:
Education: High School Diploma or equivalent
Experience: Experience in customer service and/or long-term care/ healthcare preferred
Knowledge, Skills, and Abilities:
Eagerness to learn new skills and systems and meet people
Ability to plan and coordinate schedules
Ability to read and interpret practice standards, procedures and government standards and regulations
Good communication skills
Basic computer experience (Microsoft applications, etc.)
Basic mathematical skill
Excellent problem-solving skills
Benefits:
Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary.
Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law
50% discount on on-site child care services while working
Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options.
Career advancement opportunities across multiple sites and departments
403(b) Retirement Savings Plan is available immediately upon hire
5 Paid Holidays
Employee Assistance and Counseling for life's challenges outside of the workplace
Cell phone, Health Club and Auto service discounts
And much more
Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. Employment is contingent upon satisfactory background and reference checks.
Martha & Mary is an Equal Opportunity Employer.
Auto-ApplySalesforce Field Service Management & Scheduling - Solution Lead - FSM
Scheduler job in Seattle, WA
Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery.
Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows.
The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases.
This position is remote.
Essential Duties and Responsibilities:
- Establish and maintain web application architecture framework(s).
- Facilitate the creation of architecture in collaboration with Agile scrum development teams.
- Ensure architecture aligns with client enterprise architecture and leverages existing architecture components.
- Mentor and transition architectural knowledge to scrum teams.
- Develop a process for architecture creation, integration, and review.
- Identify when architectural spikes are needed, and provide enough design for proof of concept.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations.
- Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions.
- Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies.
- Design and implement appointment booking flows, mobile workflows, and field service technician experiences.
- Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft).
- Support mobile user enablement, including offline capabilities and technician productivity tools.
- Provide technical leadership to project teams, including developers, admins, and business analysts.
- Conduct solution reviews, demos, and training sessions for clients and internal teams.
- Ensure compliance with security, data privacy, and accessibility standards.
- Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler.
- Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery).
- Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies.
- Experience with mobile field service apps and technician workflows.
- Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud.
- Experience integrating FSM with external systems and portals.
- Excellent communication and stakeholder management skills
- Salesforce Certified Field Service Consultant
- Salesforce Certified Administrator
Preferred Skills and Qualifications:
- Public sector or healthcare domain experience.
- Experience with Amazon Connect, Genesys, or other contact center platforms.
- Familiarity with scheduling for group events, mobile assessments, or provider coordination.
- Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools.
- Salesforce Certified Platform App Builder (preferred)
- Salesforce Certified Service Cloud Consultant (preferred)
#techjobs #veterans Page
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
135,000.00
Maximum Salary
$
165,000.00
Easy ApplyPatient Scheduler
Scheduler job in Kent, WA
Schedule : Mon-Fri, Day shift The Patient Scheduler is an office-based, non-clinical position responsible for scheduling appointments and dispatching transportation to ensure Providence ElderPlace participants are transported to and from scheduled medical appointments.
Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.
Benefits and perks:
+ Competitive pay (including holiday pay & shift pay differentials)
+ Best-in-class benefits - full medical, dental and vision coverage from your first day
+ 401(k) plan with employer matching & complementary retirement planner
+ Generous paid time off for vacation, sick days and holidays
+ Mileage reimbursement for roles traveling to patient homes
+ Tuition reimbursement & student loan forgiveness programs
+ Wellness & mental health assistance programs
+ Back-up child & elder care to help with care disruptions for your family
+ Voluntary benefits, like pet, auto and home insurance, and more!
Required Qualifications:
+ Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request.
Preferred Qualifications:
+ Associate's Degree English, Business administration, Communications, or related field. Or equivalent educ/experience.
+ 2 years Dispatching transportation and/or scheduling medical appointments.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
Requsition ID: 403717
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3303 PACE WA ALDER SQUARE
Address: WA Kent 1404 Central Ave S
Work Location: Providence Elderplace Alder-Kent
Workplace Type: On-site
Pay Range: $21.05 - $31.54
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyPatient Services Representative
Scheduler job in Kirkland, WA
Shift: Monday-Friday 1:30pm-10:00pm
Compensation: The salary range is $21.24- 29.99/hour. The salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Evergreen Radia is looking for a PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday - Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc.
Come join a great team dedicated to quality imaging and excellent patient care.
Benefits:
A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Educational Assistance
Service bonus
Discretionary annual performance-based bonus
Position Summary:
Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
Qualifications and Requirements
High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
COVID Requirements
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.
About Radia Evergreen Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDTLC
Auto-ApplyScheduling Coordinator
Scheduler job in Tacoma, WA
Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.
We are WAGI
Washington Gastroenterology is seeking an experienced full-time Scheduling Coordinator for our Central Scheduling Office. This team primarily works remotely from home supporting our patients, clinics and endoscopy centers (must be Washington based).
Primary Responsibilities
Answers the telephone, distributes incoming referrals, schedules the patient appointments with attention to detail to ensure accuracy
Follow Standards & Expectations Guidelines and Scheduling Protocol
Provides detailed explanation of the patient's responsibility to prepare for their upcoming appointment
Obtains and verifies patient demographic and financial information and enters this in the scheduling system
Schedules follow-up appointments, outpatient procedures, tests, and makes referrals to physicians as necessary
Assists Operator as needed
Participate in team activities and meetings including suggestions for process improvements, identifying concerns and suggestions, etc.
Verify patient insurance coverage and follow up on benefits/authorizations
Other tasks as assigned
Qualifications
High school graduate or GED required
Basic MS Office skills required (Word, Excel, Outlook)
Minimum of one (1) year experience in a customer-service environment required
Knowledge of medical terminology preferred
Must be able to maintain confidentiality of personal information
Ability to operate a computer, fax machine, and multi-line phone
Ability to learn and utilize health management information software
Ability and efficiency in typing and utilizing various software programs including Microsoft Office Programs
This team works primarily remote from home with training conducted onsite in Tacoma, WA. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location:
Minimum internet connection requirements and surge protection in your home
A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation
As a healthcare organization, the candidate must be fully vaccinated against COVID-19. WAGI will consider requests for religious or medical accommodation exemptions from this requirement as allowed under the Mandate at the time of conditional Job Offer through Human Resources. Your vaccination status is confidential information not to be shared with the Hiring Manager
Physical Activities and Requirements
Prolonged periods of sitting and performing administrative duties including the use of computers
Ability to bend, twist, stoop, and reach
Able to lift and carry supplies and equipment as needed (up to 25 pounds)
Compensation and Benefits
Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance. In addition employees are able to enroll in our company's 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.
All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.
WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule.
This is an Hourly position and the anticipated Compensation range is $17.00-$21.00. The hired applicant is also eligible for annual discretionary bonuses.
5/8's
Mon-Fri
40
Auto-ApplyScheduling Coordinator (Full Time / Days)
Scheduler job in Bellevue, WA
Welcome to a medical center where you're the center of attention.
Pay range:
-
Hourly$27.98 - $41.97
Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician's offices and insurance carriers. Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross-trained to offer coverage for front desk reception and registration per department need.
Full Time / Day Shift
Qualifications:
High school diploma or equivalent required
Minimum of two years experience in a clinical or hospital scheduling environment preferred.
Advanced knowledge of medical terminology preferred
Basic Microsoft software (Excel, Word) applications and utilization required
Specific experience with Epic systems preferred
Excellent organizational skills necessary
Ability to effectively read, write and speak the English language required
Strong analytical and problem solving skills necessary
Exceptional interpersonal skills; able to deal effectively with diverse personalities
Knowledge of hospital computer systems required
Knowledge of terminal digit filing systems required
Why join Overlake?
We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.
Local, visible leaders who care about you.
A values-based work environment.
Medical insurance premiums as low as $0 per month.
Many Overlake services covered at 100%.
Tuition reimbursement up to $10,000 per year.
Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
Pre-tax and Roth after tax retirement savings plans.
An expanded Employee Assistance Program.
A caregiver support program to help with everything from childcare to eldercare.
Free parking and Orca transit passes.
If this sounds like an environment where you'll thrive, we'd love to hear from you.
How much will this job pay?
Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************
Auto-ApplyRegistration Specialist - Carol Milgard Breast Center
Scheduler job in Tacoma, WA
This position is the first impression of our site. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks.
Location: Tacoma, WA - Learn more about us at the Carol Milgard Breast Center by touring our website - *****************************************
Schedule: This will be a 0.8 FTE - 32 hour per week role
* Monday: 4:30PM - 8:30PM
* Tuesday: 4:30PM - 8:30PM
* Wednesday: 4:30PM - 8:30PM
* Saturday: 6:45AM - 5:30PM
* Sunday: 6:45AM - 5:30PM
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
* Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
* 401(k): 3% automatic employer contribution + 3% match
* Annual pay increases
* Full benefits: Medical, dental, vision, life, disability, mental wellness
For more detailed benefits synopsis visit tranow.com/about/careers
Our Mission
To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual.
In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.
To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances.
Our Vision
Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as:
* The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients
* The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff
* A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment
* A community resource for education and outreach
* A model for effective and efficient use of philanthropic resources
Essential Job Functions:
* Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
* Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
* Collect account payments.
* Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
* Responsible for document scanning and navigating the RIS system.
* Check work email daily.
* Follow the HIPAA privacy and security policies and procedures.
* Perform other related work as required.
Qualifications:
Education/Work Experience
* High School Diploma or GED equivalency required.
* Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
* Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
* Working knowledge of CPT codes and the RIS system.
* Use proper phone etiquette and correct grammar.
* Ability to demonstrate effective customer service skills.
* Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
* Communicate professionally with other medical facilities, patients, and customers.
* Ability to provide geographical directions to all outpatient locations.
* Must possess excellent verbal communication skills; good organization skills.
* Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
* Ability to manage multiple tasks and carry out instructions effectively.
Licensure/Certifications
Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Registration Specialist - Carol Milgard Breast Center
Scheduler job in Tacoma, WA
This position is the first impression of our site. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks.
Location: Tacoma, WA - Learn more about us at the Carol Milgard Breast Center by touring our website - *****************************************
Schedule: This will be a 0.8 FTE - 32 hour per week role
Monday: 4:30PM - 8:30PM
Tuesday: 4:30PM - 8:30PM
Wednesday: 4:30PM - 8:30PM
Saturday: 6:45AM - 5:30PM
Sunday: 6:45AM - 5:30PM
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
401(k): 3% automatic employer contribution + 3% match
Annual pay increases
Full benefits: Medical, dental, vision, life, disability, mental wellness
For more detailed benefits synopsis visit tranow.com/about/careers
Our Mission
To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual.
In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.
To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances.
Our Vision
Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as:
The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients
The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff
A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment
A community resource for education and outreach
A model for effective and efficient use of philanthropic resources
Essential Job Functions:
Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
Collect account payments.
Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
Responsible for document scanning and navigating the RIS system.
Check work email daily.
Follow the HIPAA privacy and security policies and procedures.
Perform other related work as required.
Qualifications:
Education/Work Experience
High School Diploma or GED equivalency required.
Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
Working knowledge of CPT codes and the RIS system.
Use proper phone etiquette and correct grammar.
Ability to demonstrate effective customer service skills.
Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
Communicate professionally with other medical facilities, patients, and customers.
Ability to provide geographical directions to all outpatient locations.
Must possess excellent verbal communication skills; good organization skills.
Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
Ability to manage multiple tasks and carry out instructions effectively.
Licensure/Certifications
Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Auto-ApplyPatient Access Rep
Scheduler job in Tacoma, WA
Job Summary and Responsibilities Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Ear Nose and Throat Associates Clinic in Tacoma, WA. Supportive team with excellent growth opportunities. Team based work environment. No evenings, weekends or major holidays. Opportunity for growth in a multispecialty clinic.
Job Summary:
This job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient's medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patient's referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients' insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Essential Duties:
* Registers and/or checks patients in/out.
* Handles and reconciles payments.
* Continually monitor and reconcile issues prior to patient visit.
* Processes referral orders and/or pre-authorizations.
* Coordinates appointments and ancillary services.
* Responds to patient questions regarding routine billing and insurance matter Coordinates patient instructional/education activities.
Job Requirements
Education/Work Experience:
* One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Schedule Coordinator
Scheduler job in Auburn, WA
Guardian is rapidly expanding and needs a highly motivated self-starter to join our CSR team. The Schedule Coordinator serves as the first impression of the company, where over 30% of our clients are repeat and referrals and have more than 2,000 positive reviews on Google. The Schedule Coordinator will be responsible for strategically scheduling opportunities for our Sales team, which requires attention to detail and the ability to communicate with a diverse clientele effectively. The ideal candidate will be passionate about customer service, an exceptional multitasker, have excellent verbal and communication skills, exercise good decision making and will thrive in a team environment.
KEY RESPONSIBILITIES
Schedule and convert a high volume of incoming calls to sales opportunities.
Respond timely to a high volume of web-based leads from assigned platforms (e.g., Yelp, Angie's List, etc.) to convert into sales appointments.
Scheduling and maintaining a complex calendar, setting up multiple types of appointments, and managing a dynamic schedule in accordance with sales requirements.
Maintain a high level of inbound and outbound calls to achieve daily, weekly and monthly department goals
Effective management of daily schedules for estimation department for same-day openings, reschedules and cancelations
Utilize strategic thinking in conjunction with Guardian-provided sales training to achieve highest close rate when scheduling appointments .
Maintain effective, professional and timely communications with customers and internal departments regarding processes and procedures, short-term and long-term schedules, project issues and installation status.
Work within industry specific software, Service Titan to coordinate account activities internally.
Investigate, respond to, and resolve customer and internal questions or concerns with a sense of urgency.
Requirements
1+ years of Scheduling experience in roofing, plumbing, HVAC, or a similar industry.
3+ years of experience with phone-based Customer Service.
Previous experience with inside sales or lead scheduling is highly preferred.
Experience handling up to 150 inbound/outbound phone calls.
Experience utilizing a CRM program.
Experience working with homeowners is highly desired.
Must be highly organized and possess the ability to multitask.
Experience with problem resolution.
Competent, outgoing, and possesses the ability to talk to clients with confidence and ease.
Flexible and have the ability to adapt in an often rapidly changing work environment.
A good understanding of construction principles, methods, and techniques.
Team player with excellent communication skills, a strong work ethic, and enthusiasm for a collaborative team environment.
Proficient in Microsoft Office Applications.
Dependable and able to show up to work on time.
Self-motivated, honest, and friendly. Someone who truly cares about people and making clients happy.
Bilingual in English and Spanish strongly preferred
LOCATION AND SHIFT
This is an on-site position reporting to Guardian's office in Auburn, WA.
Monday - Friday 9:30 am-6:00 pm
WHAT WE OFFER YOU
Highly competitive pay of $26.00 - $30.00/hour PLUS a monthly incentive program up to $1,000.00
401K
Company cell phone and laptop.
The extras:
$1,500 Employee referral bonus.
Pet-friendly office environment.
Employee appreciation events.
Company swag.
Excellent company culture, we celebrate the big and small wins as a team!
WHO WE ARE
Founded in 2005, Guardian Operations (“Guardian”) provides repair/replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound. Guardian is one of the best small businesses on the West Coast, and the Guardian brand is synonymous with exceptional service and integrity in all areas.
Guardian employs over 130 people, and 100% of Guardian's work is focused on repair and replacement (i.e., no new construction). The company has increased gross revenue by roughly 60% over the past five (5) years as a direct result of (a) an outstanding local reputation and (b) fielding an exceptionally strong, long-tenured team. With the support of Skylight, management intends to double the company's size over the next five (5) years.
**Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play. **
Schedule Coordinator
Scheduler job in Auburn, WA
Job DescriptionDescription:
Guardian is rapidly expanding and needs a highly motivated self-starter to join our CSR team. The Schedule Coordinator serves as the first impression of the company, where over 30% of our clients are repeat and referrals and have more than 2,000 positive reviews on Google. The Schedule Coordinator will be responsible for strategically scheduling opportunities for our Sales team, which requires attention to detail and the ability to communicate with a diverse clientele effectively. The ideal candidate will be passionate about customer service, an exceptional multitasker, have excellent verbal and communication skills, exercise good decision making and will thrive in a team environment.
KEY RESPONSIBILITIES
Schedule and convert a high volume of incoming calls to sales opportunities.
Respond timely to a high volume of web-based leads from assigned platforms (e.g., Yelp, Angie's List, etc.) to convert into sales appointments.
Scheduling and maintaining a complex calendar, setting up multiple types of appointments, and managing a dynamic schedule in accordance with sales requirements.
Maintain a high level of inbound and outbound calls to achieve daily, weekly and monthly department goals
Effective management of daily schedules for estimation department for same-day openings, reschedules and cancelations
Utilize strategic thinking in conjunction with Guardian-provided sales training to achieve highest close rate when scheduling appointments .
Maintain effective, professional and timely communications with customers and internal departments regarding processes and procedures, short-term and long-term schedules, project issues and installation status.
Work within industry specific software, Service Titan to coordinate account activities internally.
Investigate, respond to, and resolve customer and internal questions or concerns with a sense of urgency.
Requirements:
1+ years of Scheduling experience in roofing, plumbing, HVAC, or a similar industry.
3+ years of experience with phone-based Customer Service.
Previous experience with inside sales or lead scheduling is highly preferred.
Experience handling up to 150 inbound/outbound phone calls.
Experience utilizing a CRM program.
Experience working with homeowners is highly desired.
Must be highly organized and possess the ability to multitask.
Experience with problem resolution.
Competent, outgoing, and possesses the ability to talk to clients with confidence and ease.
Flexible and have the ability to adapt in an often rapidly changing work environment.
A good understanding of construction principles, methods, and techniques.
Team player with excellent communication skills, a strong work ethic, and enthusiasm for a collaborative team environment.
Proficient in Microsoft Office Applications.
Dependable and able to show up to work on time.
Self-motivated, honest, and friendly. Someone who truly cares about people and making clients happy.
Bilingual in English and Spanish strongly preferred
LOCATION AND SHIFT
This is an on-site position reporting to Guardian's office in Auburn, WA.
Monday - Friday 9:30 am-6:00 pm
WHAT WE OFFER YOU
Highly competitive pay of $26.00 - $30.00/hour PLUS a monthly incentive program up to $1,000.00
401K
Company cell phone and laptop.
The extras:
$1,500 Employee referral bonus.
Pet-friendly office environment.
Employee appreciation events.
Company swag.
Excellent company culture, we celebrate the big and small wins as a team!
WHO WE ARE
Founded in 2005, Guardian Operations (“Guardian”) provides repair/replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound. Guardian is one of the best small businesses on the West Coast, and the Guardian brand is synonymous with exceptional service and integrity in all areas.
Guardian employs over 130 people, and 100% of Guardian's work is focused on repair and replacement (i.e., no new construction). The company has increased gross revenue by roughly 60% over the past five (5) years as a direct result of (a) an outstanding local reputation and (b) fielding an exceptionally strong, long-tenured team. With the support of Skylight, management intends to double the company's size over the next five (5) years.
**Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play. **