Scheduler jobs in West Virginia - 151 jobs

Scheduler / Payroll Coordinator The Scheduler /Payroll Coordinator is responsible for accurately maintaining the nursing department's master schedule and daily work schedules using the scheduling system and is responsible for processing payroll accurately and timely for all employees. Basic Responsibilities · This position ensures appropriate staffing levels by reviewing time-off requests, tracking attendance, reporting excessive absenteeism, and implementing creative staffing strategies to minimize the use of supplemental staffing agencies. This position maintains required documentation, orients agency staff, reviews agency billing for accuracy, prepares daily staffing reports for the Director of Nursing Services, and adjusts staffing levels as directed · This position prepares and processes the biweekly payroll, communicates payroll information clearly and timely, and resolves payroll-related inquiries or discrepancies. The successful candidate must maintains confidentiality, ensures employees receive accurate and current payroll information, and complies with all applicable policies, procedures, laws and regulations. · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. · Duties, responsibilities and activities may change at any time with or without notice Education Experience Licensure Certification: · Associate degree preferred but not required · Minimum of one year experience with scheduling or payroll preferred · Experience scheduling multiple employees is a plus · Experience with payroll, bookkeeping or accounting is a plus Skills/Abilities: · Excellent written and verbal communication (in English) and people skill required. · Strong organizational and multitasking abilities · Problem solving and conflict resolution · Attention to detail and accuracy · Adaptability and Time Management · Ability to follow established policy and procedures · Ability to make independent decisions when circumstances warrant Knowledge: · Proficient in Microsoft Office (Excel, Word, Outlook) Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will operate/activate/use/prepare/inspect/place/detect/position objects, tools, or controls. The employee will frequently communicate/express oneself/exchange/observe/assess/detect information relative to this position. The employee is required to maintain a stationary position/move/position self in response to job tasks. The employee must be able to cope with the mental and emotional stress of the position. Supervisory Responsibilities This position does not have supervisory duties. View all jobs at this company

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Your experience matters Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler - Advanced Surgery, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Scheduler within the Advanced Surgery department, who excels in this role will schedule patient testing/procedures/admissions, obtains pre-cert/authorization numbers and enters in the registration system, obtains and enters accurate insurance information and answers incoming patient phone calls. Additional duties include: Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits. Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents. Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services, appropriate testing is performed; time is available; staff are available for testing or procedures. Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System. Ensures consistency between scheduling module and admissions module, for patients being admitted for services. Schedule: This is a Full Time, Benefited position. The work schedule for this role is Monday - Friday, 8am-4:30pm. Occasional overtime may be available. What we're looking for Qualified applicants must have completed High School diploma or equivalent as a requirement or at least 3 years of direct medical scheduling experience may be substituted for the required education. Additional requirements include: Medical office and terminology experience preferred. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Organizational and time management skills. Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner. Computer experience required Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Raleigh General Hospital People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Job DescriptionDescriptionAs a Front Desk/Surgery Scheduler you will play a key role on our Surgery Counselor and Front Desk Team, providing education and guidance throughout the patient's experience. You will schedule patients for surgery, appointments, collect payments, and ensure all appropriate paperwork is completed. What you will be doing Counsel patients for all surgeries Verify medical insurance for surgery and injections Discuss benefits and costs of non-covered benefits with patients Complete consent form and other necessary forms for surgery Send proper paperwork to appropriate surgical facility or hospital Inform patient of any pre-admission testing, what is expected day of surgery, answer any pre-surgical questions and inform of follow-up care Type up medical history and physical forms Other duties as assigned What you know Required High school diploma or GED Excellent written and verbal communication Strong multi-tasking and computer skills Desired Knowledge of ICD coding and medical terminology Experience with Misys computer system Familiar with the anatomy of the eye What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more. SCH is looking for a Patient Access Specialist for our Phone Room in the Martinsburg, WV location. Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Phone Room is primarily responsible to ensure proper answering and direction of all incoming calls for the department in a friendly and professional manner and manage urgent or emergency telephone situations efficiently. Employee will be involved with several aspects of the practice including patient contact, scheduling, clerical duties, and business functions. Role & Responsibilities: Answering incoming calls in a professional and courteous manner. Accurately scheduling patient appointments and managing provider schedules. Updating the EHR (Electronic Health Record) as needed and advised. Follow HIPAA Guidelines Provide information on referrals. Enter refill requests. Patient Portal Requests Work with Well Child and Annual GYN reports to fill SCH schedules and keep patient current on preventive care, enter data information into chart for reminder calls. Data entry of call service messages Return calls to patients with information from providers Other duties as assigned. Essential Skills and Education Requirements: Possess good listening and communication skills High school diploma or the equivalent Office skills including word processing, data entry, and recordkeeping principles Excellent time management and organizational skills Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts. Previous knowledge of healthcare systems is preferred. Possess the ability to handle a multi-line phone. Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations. Ability to exhibit a personal commitment to the mission of SCH and to provide a high-quality experience to all. Delivers high levels of our core values (respect, empathy, specificity, and genuineness), and demonstrates a compassionate and caring attitude to patients, clients, staff and visitors. Spanish speaking is a plus.

Job Description Join a well-established practice with a wide variety of general surgical pathology & multiple subspecialties. Additional training and fellowship training are a plus, but not required. Must have excellent clinical/communication skills & demonstrate commitment to serving a socioeconomically and culturally diverse patient population. Compensation includes a generous salary, incentives, retirement, relo/vaca/CME, benefits, malpractice & much more. Servicing over 100K residents, hospital offers 24-hour ER services, ICU, cardiac care, surgery, cancer care & a behavioral health center. Enjoy a supportive administrative team & easy access to Charleston & surrounding communities. For more details on this position & others we have, email us at ************************** or call ************.

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more. SCH is looking for a Patient Access Specialist for our Phone Room in the Martinsburg, WV location. Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Phone Room is primarily responsible to ensure proper answering and direction of all incoming calls for the department in a friendly and professional manner and manage urgent or emergency telephone situations efficiently. Employee will be involved with several aspects of the practice including patient contact, scheduling, clerical duties, and business functions. Role & Responsibilities: * Answering incoming calls in a professional and courteous manner. * Accurately scheduling patient appointments and managing provider schedules. * Updating the EHR (Electronic Health Record) as needed and advised. * Follow HIPAA Guidelines * Provide information on referrals. * Enter refill requests. * Patient Portal Requests * Work with Well Child and Annual GYN reports to fill SCH schedules and keep patient current on preventive care, enter data information into chart for reminder calls. * Data entry of call service messages * Return calls to patients with information from providers * Other duties as assigned. Essential Skills and Education Requirements: * Possess good listening and communication skills * High school diploma or the equivalent * Office skills including word processing, data entry, and recordkeeping principles * Excellent time management and organizational skills * Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts. * Previous knowledge of healthcare systems is preferred. * Possess the ability to handle a multi-line phone. * Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations. * Ability to exhibit a personal commitment to the mission of SCH and to provide a high-quality experience to all. Delivers high levels of our core values (respect, empathy, specificity, and genuineness), and demonstrates a compassionate and caring attitude to patients, clients, staff and visitors. * Spanish speaking is a plus.

Our Company Adoration Home Health and Hospice The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services. Responsibilities • Schedule patient assessment visits, including Oasis visits, in a timely manner. • Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards. • Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity. • Reschedule missed visits within the current week or escalate to Clinical Manager. • Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed. • Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager. • Monitor hospitalized patients and ensure appropriate team follow-up. • Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits). • Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff. • Run applicable reports and take appropriate workflow actions. • Assist with patient transfers between care centers and/or Hospice services. • Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs. • Perform referral and intake duties in absence of Intake Coordinator. • Obtain and document verbal orders for patients in accordance with licensure requirements. Qualifications Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required Minimum 1 year administrative experience in a healthcare setting Scheduling experience in healthcare is preferred Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN) About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.

Hours: Monday - Friday 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures. 2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations. 3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations. 4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. 5. Prepares armband for patient identification. 6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers). 7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork. 8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed. 9. Schedules, reschedules, or cancels patients in accordance with hospital workflows. 10. Checks for order completeness and validate order against scheduled service. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sitting and/or standing for extended periods of time. 5. Reading and comprehension ability. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis. SKILLS AND ABILITIES: 1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: PCH Princeton Community Hospital Cost Center: 8666 PCH Internal Medicine Mercer Medical Group Bluefield Address: 510 Cherry StreetBluefieldWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * The Patient Access Coordinator Level 2 is responsible for performing advanced registration, scheduling, and insurance verification tasks. This role involves managing more complex patient interactions, scheduling appointments, and resolving registration and billing inquiries while maintaining a high level of customer service. Essential Functions * Perform patient registration, verifying demographic and insurance information accurately * Schedule diagnostic tests and procedures, coordinating with other departments as needed * Review physician orders for completeness and compliance with hospital guidelines * Obtain and explain insurance benefits and coverage to patients * Collect payments, including co-pays, co-insurance, and deductibles, and provide financial counseling as needed * Maintain a passing QA score and meet collection goals as set by the department * Cross-train in other areas within Patient Access to provide coverage during staffing shortages * Respond to complex patient inquiries and resolve registration and billing issues effectively Knowledge/Skills/Abilities/Expectations * Intermediate knowledge of insurance verification and scheduling processes * Strong problem-solving and conflict resolution skills * Ability to handle complex patient interactions in a professional manner * Excellent verbal and written communication skills * Proficiency in Microsoft Office and electronic medical record systems Qualifications Education * High School Diploma or GED required * Coursework in healthcare administration or related field preferred Licenses/Certifications * None required Experience * Minimum of 1 year of experience in registration, scheduling, or billing in a healthcare setting

Rivers Health is seeking a Provider Based Registration Specialist to be Responsible for completing the technical component registrations and medical record abstracting for all Provider Base visits. ESSENTIAL JOB FUNCTIONS: The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time. Compiles pre-registration Provider Base registration report. Registers all technical component registrations. Completes abstracting on completed registrations. Reports any errors to the Manager of Patient Financial Services. Other duties assigned by the Manager of Patient Financial Services. Demonstrates excellence in customer service skills. Fosters an atmosphere of teamwork and collaboration. Complies with Corporate and Departmental Policies and Procedures. Complies with Personnel employee Handbook.

MHHS Description: Minnie Hamilton Health System (MHHS) is a Federally Qualified Health Center (FQHC) that owns and operates a Critical Access Hospital with 18 Acute Care/Swing Beds, 24 Long Term Care (Nursing Home) Beds, a Level IV Trauma Emergency Department, Rural Health Clinic, Primary Care practices, Transport Services, and a Dental practice, serving nearly 20,000 residents in central WV. Job Duties: Maintains a positive and professional atmosphere for patients and MHHS personnel. Demonstrates interpersonal skills necessary in order to interact effectively with patients and MHHS personnel. Registers Clinic and Outpatient patients obtaining necessary information and signatures for consent from the patient/parent/legal guardian. Communicate clearly and concisely, orally and in writing. Work independently to accomplish assigned work in a timely manner. Communicate with staff and the public, both in person and over the telephone in a tactful manner and under difficult situations. Process incoming calls and directs in a courteous manner Other duties as assigned. Specific Requirements: Must have computer knowledge. Must be able to multi-task. Must be able to work all shifts and holidays. Opportunity offers the following: Competitive salary. Excellent benefit package including: health, dental, vision, life insurance, 401k, paid time off. MHHS is an equal opportunity provider, and employer. Submit application/resume mailing to: Minnie Hamilton Health System Attn: Human Resources Department 186 Hospital Drive Grantsville, WV 26147

JOB DESCRIPTION: The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities of the office assistant are: • Register new patients. • Collect co-payments or balances on out-standing accounts. • Input insurance information • Scan a photo id and insurance card(s). • Check patients in and notify the nurse/provider that the patient is here and ready to be taken back. • Check patients out. • Answer all phone calls that come into your line. • Make follow up appointments per the provider's instructions. • Help the provider in any way he/she might ask of you. • Be ready to type letters or send faxes for the provider or nurse if asked. • If in an office that uses paper charts, you will be required to help file charts and pull them for the next day. • Take messages for other staff members and provider if the patient or person does not want to leave a voice message and make sure they are delivered to the correct person. • Send the task to the correct person that it should be sent to. • Call the next day's patients before you leave if you are in an office that doesn't have an automated calling system to remind patients of their appointments. • If you have to file charts, make sure the provider has finished all charting before you file the chart away. QUALIFICATIONS: Must have at least a High School Diploma or G.E.D. Working knowledge of how a medical office runs. At least one year of experience working in the medical field would be preferred but not required. CPR Certified preferred. 2+ years experience in a dental setting Our Mission Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served , employees, and families. CORE VALUES: Moral, Ethical and Behavioral Guidelines Family: OVP Health Care is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health Care we also believe that our coworkers, our persons served and our community are family. That means we will always treat you like family, no matter what health struggle you're facing. Quality: In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served . Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible. Community: At OVP Health Care, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health Care employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve. Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health Care. We treat our coworkers, our persons served and our communities with honesty, truest and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward. EEO Statement OVP Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OVP Health Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers ,leaves of absence, compensation and training. OVP Health Care expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper inference with the ability of OVP Health Care employees to perform their job duties may result in discipline up to and including discharge.

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

**Become a part of our caring community and help us put health first** The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Your experience matters Raleigh General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registrar, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Registrar who excels in this role will execute receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Gathers all pertinent account information and verifies insurance coverage. Additional job duties include: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record numbers. Distributes and explains forms, documents, and handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. Schedule: This Registrar position is a PRN (as needed), non benefited position. This position will be in the Emergency Department and will work 10 hour shifts. Shift variety is available including rotating weekends and night shifts, which include a shift differential. What we're looking for Qualified applicants will have completed a High school diploma or equivalent or 3 years of directly related experience may be substituted for the required education. Additional requirements include: Previous computer experience required. Requires critical thinking skills, decisive judgment, strong customer service skills and the ability to work with minimal supervision. Must be able to work in a high volume, stressful environment. Knowledge of medical terminology and Billing or collection experience strongly preferred Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Raleigh General Hospital People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Beckley, WV is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes. Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

JOB DESCRIPTION: The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities of the office assistant are: • Register new patients. • Collect co-payments or balances on out-standing accounts. • Input insurance information • Scan a photo id and insurance card(s). • Check patients in and notify the nurse/provider that the patient is here and ready to be taken back. • Check patients out. • Answer all phone calls that come into your line. • Make follow up appointments per the provider's instructions. • Help the provider in any way he/she might ask of you. • Be ready to type letters or send faxes for the provider or nurse if asked. • If in an office that uses paper charts, you will be required to help file charts and pull them for the next day. • Take messages for other staff members and provider if the patient or person does not want to leave a voice message and make sure they are delivered to the correct person. • Send the task to the correct person that it should be sent to. • Call the next day's patients before you leave if you are in an office that doesn't have an automated calling system to remind patients of their appointments. • If you have to file charts, make sure the provider has finished all charting before you file the chart away. QUALIFICATIONS: Must have at least a High School Diploma or G.E.D. Working knowledge of how a medical office runs. At least one year of experience working in the medical field would be preferred but not required. CPR Certified preferred. 2+ years experience in a dental setting Our Mission Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served , employees, and families. CORE VALUES: Moral, Ethical and Behavioral Guidelines Family: OVP Health Care is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health Care we also believe that our coworkers, our persons served and our community are family. That means we will always treat you like family, no matter what health struggle you're facing. Quality: In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served . Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible. Community: At OVP Health Care, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health Care employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve. Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health Care. We treat our coworkers, our persons served and our communities with honesty, truest and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward. EEO Statement OVP Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OVP Health Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers ,leaves of absence, compensation and training. OVP Health Care expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper inference with the ability of OVP Health Care employees to perform their job duties may result in discipline up to and including discharge.