Scheduler jobs in Wilmington, DE

Job Description Responsibilities The Scheduler - Chat is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner-identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, admins and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE Must be able to type fluently while speaking with callers. Knowledge of medical terminology. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication. Detail-oriented. Ability to multi-task and be organized. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Bi-Lingual Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. The Bi-Lingual Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent. You Will: Displays excellent communication skills and telephone etiquette. Places outgoing calls to schedule patient exams when receiving scripts and electronic orders. Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company. Places calls to referring physicians for patients expressing difficulty with scheduling. Maintains self-control when dealing with difficult patients and or situations. Shows care and compassion for all callers. Maintains good rapport with referring physicians, secretaries and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Properly schedules all procedures. You Are: Knowledge of medical insurance plans. Ability to pre-register and schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication in both languages. To Ensure Success In This Role, You Must Have: Proficiency in using a personal computer and Microsoft Office. Effective organizational skills and attention to detail. Demonstrate a high-level of integrity, confidentiality and business ethics Must be able to type fluently in English while speaking with callers in either language. Knowledge of medical terminology in both languages.

Job Details Experienced Somerdale, NJ Part Time High School $19.00 - $23.00 Hourly None Day Admin - ClericalJob Posting Date(s) 08/04/2025Description AMI is seeking a detail-oriented and proactive individual to join the team as a Vascular Institute (VI) Phone Scheduler. This role involves efficiently arranging patient visits and coordinating communication among healthcare providers, patients, and support staff. The VI Phone Scheduler is also responsible for managing and promptly responding to incoming call volume. The ideal candidate has thorough attention to detail, effective communication abilities, and an unwavering commitment to patient care. Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience. The Vascular Institute Phone Scheduler is responsible for, but not limited to: Communicates with patients via phone to provide appointment details, pre-procedure instructions, and any necessary preparations. Coordinates patient schedules with available appointment times, imaging availability, and provider availability; Maximizes resource efficiency by scheduling appointments to enhance workflow and reduce patient wait times. Coordinates with imaging facilities and other departmental personnel to align imaging studies with interventional appointments, ensuring cohesive patient care management; Serves as the primary point of contact for patients, referring physicians, and healthcare providers regarding scheduling inquiries, appointment changes, and coordination of care; Answers incoming calls from patients, referrers, and other healthcare providers, triaging calls and directing them to the appropriate staff members as needed. Relays messages accurately and promptly to appropriate staff members. Communicates any scheduling conflicts or issues to relevant parties and work to find suitable resolutions; Maintains accurate and up-to-date records of scheduled appointments, cancellations, and rescheduling requests. Enters patient demographic information and appointment details into the electronic medical records systems. Ensures proper documentation of imaging orders and associated scheduling details. Provides assistance and support to patients in navigating the scheduling process, addressing questions or concerns, and ensuring a positive patient experience from scheduling through post-procedure follow-up. Ensures timely and accurate preparation of patient charts, upload physician orders and other relevant documentation into the electronic medical records system promptly and accurately. Ensure that all necessary paperwork is completed and available for review by healthcare providers prior to scheduled appointments. Arranges transportation services for patients requiring assistance with travel to and from appointments. Works collaboratively with providers, technologists, nurses, and administrative staff to coordinate patient care, resolve scheduling conflicts, and address any issues that arise during the scheduling process; and All other duties as assigned. This Part time, 20 hour per week position includes a work schedule of: Monday & Thursday, 7am-5:30pm The position will be based in the AMI Somerdale Vascular Institute office location. Schedules are subject to change based on business needs. Qualifications Candidates must have a high school diploma or equivalent. Prior medical scheduling experience in a medical office or healthcare setting is required. Knowledge and familiarity with medical terminology is a plus. Strong computer skills and working experience within EMR and medical scheduling software are required. Candidates must have exceptional communication skills with the ability to speak clearly effectively with patients and other callers. Candidates must demonstrate strong attention to detail in all aspects of the work and maintain highly organized work processes. The ability to multitask in a high call volume environment is required for success in this position. Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience. EOE

We are seeking an experienced candidate to our homecare team as a Scheduling Coordinator for CHHA and Private Duty Nursing. This position will play a key role in assisting, supporting and improving the effectiveness of our scheduling team. IDEAL CANDIDATE MUST HAVE PRIOR EXPERIENCE IN HOME CARE--NOT AS A CAREGIVER OR CNA --BUT AS PART OF AN IN-OFFICE ADMINISTRATIVE TEAM. We are a company dedicated to providing quality home care services that empower individuals to maintain their independence in the comfort of their own homes. Our compassionate caregivers understand the unique needs of each client, ensuring they receive respectful and personalized care. Full Job Description · ·Responsible for processing referrals and scheduling aides. Act as liaison between current clients and clinicians as it pertains to service issues. Provide office support and act as a resource for team members, medical staff and other professionals. Outreach to caregiver candidates by cold calling, texting, and emailing to identify qualified, caring, compassionate, reliable candidates through various recruiting and sourcing strategies. Work closely with associates in multiple offices & coordinate HR functions across multiple positions. Recruitment: Telephonically screen and schedule video interviews with qualified candidates. Scheduling Payroll verification EDUCATION: · Requires high school diploma or G.E.D. equivalent. Associates degree or college coursework in business preferred. Requirements Experience with Alayacare platform Minimum 1 year experience scheduling CHHA and Private Duty Nursing Requires computer proficiency, the ability to accurately type, and working knowledge of Microsoft Office. Experience with Outlook preferred. Requires strong organization skills, and the ability to adapt rapidly to changing priorities and tasks. Requires strong problem-solving skills in order to organize the flow of work through the office in an effective manner. Requires previous Home Health Care experience or office/administrative support experience, or the completion of a college degree. Skill Requirements Must have HR/ Recruitment experience Benefits Health Insurance Paid Time Off Dental and Vision Insurance

In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. Education High School Diploma or Equivalent Required Associate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Staffing Preferred General Experience managing multilevel hospital based staffing Preferred General Experience in performing administrative duties Preferred General Experience in a unionized environment Preferred Licenses '393480

Could you be our next Registration Scheduling Specialist at [ENTER LOCATION]? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to [ MAX#OF HOURS PER YEAR] hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: [ENTER SHIFT] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 77890 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Job DescriptionDescription: Bilingual Scheduling Coordinator Program: Outpatient Behavioral Health - Latino Treatment Program Schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. Pay Rate: $19.00/hour About COMHAR COMHAR is a trusted leader in providing community-based mental health, substance use, and intellectual disability services in the Philadelphia region. We are dedicated to delivering compassionate, trauma-informed, and culturally responsive care to individuals and families. We are seeking a Bilingual Scheduling Coordinator (Spanish/English) to join our outpatient behavioral health team. This position is essential to ensuring that clients receive timely access to care, that provider schedules run efficiently, and that patients feel supported from the very first point of contact. The Scheduling Coordinator serves as both the organizational hub for appointment management and a welcoming presence for the diverse community we serve. Key Responsibilities Appointment Scheduling & Coordination Manage and optimize daily, weekly, and monthly schedules for psychiatric prescribers, clinicians, and case managers. Proactively anticipate scheduling conflicts and resolve them efficiently. Confirm, reschedule, and follow up on appointments to reduce cancellations and maintain continuity of care. Monitor provider availability and waitlists, adjusting scheduling practices to ensure timely access. Patient Access & Communication Serve as the first point of contact for patients and families, providing assistance in both Spanish and English with empathy and professionalism. Handle high volumes of phone calls, voicemails, and in-person inquiries, ensuring messages are delivered accurately and promptly. Provide patients with clear information about appointments, program expectations, and care coordination steps. Maintain sensitivity and confidentiality when working with individuals experiencing mental health and substance use challenges. Patient Registration & Intake Support Complete and update patient registration, demographic data, and consent forms in the electronic health record (EHR). Guide patients through intake paperwork and assist with literacy or language barriers. Ensure documentation accuracy to support compliance with state, federal, and insurance requirements. Insurance & Eligibility Management Verify insurance coverage, eligibility, and benefit details prior to appointments. Assist patients with navigating insurance requirements, prior authorizations, and financial responsibility. Collaborate with billing staff to address coverage questions or denials. Check-In & Check-Out Duties Welcome patients warmly upon arrival and provide a supportive environment. Collect necessary signatures, and prepare follow-up documentation. Ensure patients leave with clarity on their next steps and upcoming appointments. Team & Administrative Support Partner closely with clinical staff to align scheduling with patient treatment plans. Provide administrative support to enhance efficiency Participate in staff meetings and contribute insights to improve patient access processes. Serve as a liaison between patients and providers, ensuring communication is timely and accurate. Why Join COMHAR? As a Bilingual Scheduling Coordinator, you are more than an administrator-you are a bridge between patients and the care they deserve. By helping families navigate the scheduling process and breaking down barriers to access, you directly support the healing journey of individuals in our community. At COMHAR, you'll join a mission-driven team that values cultural responsiveness, compassion, and a deep commitment to recovery. We believe that each team member plays a vital role in ensuring that every individual feels seen, heard, and supported. Requirements: Qualifications Bilingual fluency in Spanish and English (required). High School Diploma or GED with at least 2 years of scheduling, patient access, or office experience; or an Associate's Degree with relevant administrative experience. Prior experience in healthcare, behavioral health, or community-based programs strongly preferred. Knowledge of insurance verification, authorizations, and behavioral health service delivery is a plus. Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with electronic health records (EHR) preferred. Excellent interpersonal and communication skills with the ability to de-escalate situations and support patients with compassion. Physical Requirements Ability to sit for extended periods while completing scheduling and data entry tasks. Frequent use of computer, telephone, and other office equipment. Occasional walking, standing, or lifting/pushing items up to 25 lbs. Reasonable accommodations available for qualified applicants with disabili

FourStone Partners is an innovative consulting firm specializing in business development, sales outsourcing, and operational support services within the Workers' Compensation industry. We are currently seeing a Radiology Scheduling Coordinator to join our growing team! The Radiology Scheduling Coordinator will schedule appointments for radiology referrals. Prior medical scheduling experience within a provider's office strongly preferred. This is considered an entry level position. Essential Duties: Responds promptly and professionally to all communications Types and enters data into scheduling software Schedules radiology appointments with patients Acquires insurance referrals and pre-authorizations as needed for appointments to be scheduled Obtains necessary paperwork required for payment by the insurance provider including but not limited to obtaining the prescription, any pertinent information from a Primary Care Physician (PCP) or hospital; will follow-up with insurance provider as needed Relays information regarding appointments to staff, medical care providers and family/guardians clearly and professionally Tracks medical appointments to ensure all required and recommended medical follow up appointments and diagnostic imaging are scheduled and completed Tracks documentation of all encounters with medical providers; ensures that the associated documentation reaches the responsible staff and that they are aware of the requested follow up Supports the program to ensure the individual and staff are prepared for individual radiology appointments Obtains consultative, diagnostic, and other clinical reports Performs other work as assigned Ideal Candidate Skills: 1-2 years customer service experience Highly articulate with professional, friendly demeanor Ability to follow workflow instructions Attention to detail and prompt follow up Proficient use of computers including MS Office FourStone Partners recognizes that our greatest assets are our employees. We strive to create a mutually rewarding work environment to ensure employee engagement, recognition, and professional development. Our total rewards package includes a competitive salary, excellent benefits, traditional and Roth 401(k), educational assistance, life insurance, and ongoing rewards and recognition. These programs aim to protect your health, your finances, and ultimately your peace of mind. Come join the Team!

JOB TITLE: Scheduling Coordinator (Full-Time) JOB SUMMARY: The Scheduling Coordinator is responsible for covering any aspect of the business office as necessary. SUPERVISOR: Reports to the Administrator JOB DUTIES AND RESPONSIBILITIES: * Scheduling Surgeries * Patient Billing, Posting Payments, Collections * Chart preparation * Filing * Insurance Verification * Medical Records * Patient Registration REQUIREMENTS: * High School Diploma or Equivalent * Minimum 2 years Medical Office experience * Good verbal and written communication skills * Knowledge of computers with experience in windows-based systems and Microsoft Office * Experience with medical practice billing software necessary * Team player, Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff * Ability to read, write and speak the English language * Detail oriented; Ability to handle frequent interruptions that result in having to re-evaluate priorities * Proficient in medical terminology * Excellent phone etiquette and customer service skills PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! As a Float Phlebotomist, you will have the opportunity to quickly gain a vast amount of experience. You will be working with a variety of patients, team members, and clinics/locations. This unique role will allow you to develop your skills and set you up for opportunities and continuous growth within the organization. If you like variety, this role is perfect for you! Work Schedule: Monday - Friday 8:00am-4:30pm Float Incentive: Additional $1.00/hr plus mileage reimbursement PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Work Location: Wilmington, DE Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required Must have a Valid Driver's License and clean driving record with reliable transportation Must be at least 21 years' old Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.

Full-time Description Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time M-F. Monday, Tuesday, and Wednesday are 9-5, Thursday is 9-8, and Friday is 9-1 Travel Required: Yes Position Summary The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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Job Description Responsibilities The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner-identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, admins and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE Must be able to type fluently while speaking with callers. Must reside within 50 miles of our Newark DE contact center Knowledge of medical terminology. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication. Detail-oriented. Ability to multi-task and be organized. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.

We are seeking an experienced candidate to our homecare team as a Scheduling Coordinator for CHHA and Private Duty Nursing. This position will play a key role in assisting, supporting and improving the effectiveness of our scheduling team. IDEAL CANDIDATE MUST HAVE PRIOR EXPERIENCE IN HOME CARE--NOT AS A CAREGIVER OR CNA --BUT AS PART OF AN IN-OFFICE ADMINISTRATIVE TEAM. We are a company dedicated to providing quality home care services that empower individuals to maintain their independence in the comfort of their own homes. Our compassionate caregivers understand the unique needs of each client, ensuring they receive respectful and personalized care. Full Job Description · ·Responsible for processing referrals and scheduling aides. Act as liaison between current clients and clinicians as it pertains to service issues. Provide office support and act as a resource for team members, medical staff and other professionals. Outreach to caregiver candidates by cold calling, texting, and emailing to identify qualified, caring, compassionate, reliable candidates through various recruiting and sourcing strategies. Work closely with associates in multiple offices & coordinate HR functions across multiple positions. Recruitment: Telephonically screen and schedule video interviews with qualified candidates. Scheduling Payroll verification EDUCATION: · Requires high school diploma or G.E.D. equivalent. Associates degree or college coursework in business preferred. Requirements Experience with Alayacare platform Minimum 1 year experience scheduling CHHA and Private Duty Nursing Requires computer proficiency, the ability to accurately type, and working knowledge of Microsoft Office. Experience with Outlook preferred. Requires strong organization skills, and the ability to adapt rapidly to changing priorities and tasks. Requires strong problem-solving skills in order to organize the flow of work through the office in an effective manner. Requires previous Home Health Care experience or office/administrative support experience, or the completion of a college degree. Skill Requirements Must have HR/ Recruitment experience Benefits Health Insurance Paid Time Off Dental and Vision Insurance

In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. Education High School Diploma or Equivalent Required Associate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Staffing Preferred General Experience managing multilevel hospital based staffing Preferred General Experience in performing administrative duties Preferred General Experience in a unionized environment Preferred Licenses '390377

Could you be our next Registration Scheduling Specialist with Main Line Health? By applying for this position, you can explore ALL Registration Scheduling Specialist opportunities across our Main Line Health locations - including but not limited to: Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) - Concordville, Mirmont Treatment Center, Ellis Preserve, and more. When you apply to this position, you will be considered for openings across multiple sites based on your experience, interests, and operational need. Available Opportunities Across Our Main Line Health Locations: Available shifts: Full-time and Part-time Available schedules: Days, Evenings, Nights Please note: Some locations include weekend shifts based on operational needs Why work as a Registration Scheduling Specialist with Main Line Health? Develop and Grow Your Career! Be one of the many Main Line Health employees who advance their career through our Tuition Reimbursement Program, eligible for up to $6,000 annually based on FTE status/position. Many of our Registration Scheduling Specialists grow into leadership, billing, or clinical roles within the health system. Make an Impact! As one of the first points of contact for new and returning patients, you make the first impression that sets the tone for their entire experience. You'll play an integral role in providing excellent, empathetic customer service by accurately capturing patient data, ensuring a smooth registration or scheduling process, and helping patients understand their services and financial responsibilities. Join the Team! There's a litany of reasons why our registration/scheduling team loves it here, but don't take my word for it. I invite you to check out some of our news, updates, and awards, our multi-year running Great Place to Work certification, and our commitment to diversity, respect, equity, and inclusion (Main Line Health is the top-ranked PA health system in Forbes Magazine's America's Best Employers for Diversity for 2024). Position-Specific Benefits Include: You are eligible for up to 120 hours of paid time off annually (based on FTE status). We also offer several employee discounts to various activities, services, and vendors, as well as free employee parking at all Main Line Health locations. Experience: Required: * 2+ years of customer service experience. * Excellent customer service and computer skills. Preferred: * Minimum of 2 years of registration experience in a medical setting. * Knowledge of medical terminology. * Knowledge of insurance and third-party reimbursement. Education: * High school diploma or GED required. Apply today! Your application will be reviewed, and if selected, you'll be contacted for a one-way video interview or a direct phone screen with a recruiter. Thank you for your time and interest in Main Line Health! Additional Information * Requisition ID: 250000HE * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $18.01 - $27.91 * Job Grade: 205

Full-time Description Bilingual Scheduling Coordinator Program: Outpatient Behavioral Health - Latino Treatment Program Schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. Pay Rate: $19.00/hour About COMHAR COMHAR is a trusted leader in providing community-based mental health, substance use, and intellectual disability services in the Philadelphia region. We are dedicated to delivering compassionate, trauma-informed, and culturally responsive care to individuals and families. We are seeking a Bilingual Scheduling Coordinator (Spanish/English) to join our outpatient behavioral health team. This position is essential to ensuring that clients receive timely access to care, that provider schedules run efficiently, and that patients feel supported from the very first point of contact. The Scheduling Coordinator serves as both the organizational hub for appointment management and a welcoming presence for the diverse community we serve. Key Responsibilities Appointment Scheduling & Coordination Manage and optimize daily, weekly, and monthly schedules for psychiatric prescribers, clinicians, and case managers. Proactively anticipate scheduling conflicts and resolve them efficiently. Confirm, reschedule, and follow up on appointments to reduce cancellations and maintain continuity of care. Monitor provider availability and waitlists, adjusting scheduling practices to ensure timely access. Patient Access & Communication Serve as the first point of contact for patients and families, providing assistance in both Spanish and English with empathy and professionalism. Handle high volumes of phone calls, voicemails, and in-person inquiries, ensuring messages are delivered accurately and promptly. Provide patients with clear information about appointments, program expectations, and care coordination steps. Maintain sensitivity and confidentiality when working with individuals experiencing mental health and substance use challenges. Patient Registration & Intake Support Complete and update patient registration, demographic data, and consent forms in the electronic health record (EHR). Guide patients through intake paperwork and assist with literacy or language barriers. Ensure documentation accuracy to support compliance with state, federal, and insurance requirements. Insurance & Eligibility Management Verify insurance coverage, eligibility, and benefit details prior to appointments. Assist patients with navigating insurance requirements, prior authorizations, and financial responsibility. Collaborate with billing staff to address coverage questions or denials. Check-In & Check-Out Duties Welcome patients warmly upon arrival and provide a supportive environment. Collect necessary signatures, and prepare follow-up documentation. Ensure patients leave with clarity on their next steps and upcoming appointments. Team & Administrative Support Partner closely with clinical staff to align scheduling with patient treatment plans. Provide administrative support to enhance efficiency Participate in staff meetings and contribute insights to improve patient access processes. Serve as a liaison between patients and providers, ensuring communication is timely and accurate. Why Join COMHAR? As a Bilingual Scheduling Coordinator, you are more than an administrator-you are a bridge between patients and the care they deserve. By helping families navigate the scheduling process and breaking down barriers to access, you directly support the healing journey of individuals in our community. At COMHAR, you'll join a mission-driven team that values cultural responsiveness, compassion, and a deep commitment to recovery. We believe that each team member plays a vital role in ensuring that every individual feels seen, heard, and supported. Requirements Qualifications Bilingual fluency in Spanish and English (required). High School Diploma or GED with at least 2 years of scheduling, patient access, or office experience; or an Associate's Degree with relevant administrative experience. Prior experience in healthcare, behavioral health, or community-based programs strongly preferred. Knowledge of insurance verification, authorizations, and behavioral health service delivery is a plus. Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with electronic health records (EHR) preferred. Excellent interpersonal and communication skills with the ability to de-escalate situations and support patients with compassion. Physical Requirements Ability to sit for extended periods while completing scheduling and data entry tasks. Frequent use of computer, telephone, and other office equipment. Occasional walking, standing, or lifting/pushing items up to 25 lbs. Reasonable accommodations available for qualified applicants with disabili

FourStone Partners is an innovative consulting firm specializing in business development, sales outsourcing, and operational support services within the Workers' Compensation industry. Being bilingual is not required, though there may be times when our team communicates with Spanish speakers for whom English is a second language. We are currently seeing a Radiology Scheduling Coordinator to join our growing team! The Radiology Scheduling Coordinator will schedule appointments for radiology referrals. Prior medical scheduling experience within a provider's office strongly preferred. This is considered an entry level position. Essential Duties: Responds promptly and professionally to all communications Types and enters data into scheduling software Schedules radiology appointments with patients Acquires insurance referrals and pre-authorizations as needed for appointments to be scheduled Obtains necessary paperwork required for payment by the insurance provider including but not limited to obtaining the prescription, any pertinent information from a Primary Care Physician (PCP) or hospital; will follow-up with insurance provider as needed Relays information regarding appointments to staff, medical care providers and family/guardians clearly and professionally Tracks medical appointments to ensure all required and recommended medical follow up appointments and diagnostic imaging are scheduled and completed Tracks documentation of all encounters with medical providers; ensures that the associated documentation reaches the responsible staff and that they are aware of the requested follow up Supports the program to ensure the individual and staff are prepared for individual radiology appointments Obtains consultative, diagnostic, and other clinical reports Performs other work as assigned Ideal Candidate Skills: 1-2 years customer service experience Highly articulate with professional, friendly demeanor Ability to follow workflow instructions Attention to detail and prompt follow up Proficient use of computers including MS Office FourStone Partners recognizes that our greatest assets are our employees. We strive to create a mutually rewarding work environment to ensure employee engagement, recognition, and professional development. Our total rewards package includes a competitive salary, excellent benefits, traditional and Roth 401(k), educational assistance, life insurance, and ongoing rewards and recognition. These programs aim to protect your health, your finances, and ultimately your peace of mind. Come join the Team!

Job DescriptionDescription: Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time M-F. Monday, Tuesday, and Wednesday are 9-5, Thursday is 9-8, and Friday is 9-1 Travel Required: Yes Position Summary The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please Complete Survey to be Considered: ************************************** M7SYDhF/102127 Requirements: