We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Area Schedule Lead, Leased will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for the Leased portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting/escalation, and ensure that schedule change management is effective and expedient. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.
**Required Skills:**
Area Schedule Lead, Leased Data Centers Responsibilities:
1. Responsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause/commentary with Cross-functional partners
2. Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and Leased Program management meetings
3. Accountable for all aspects of vendor and Contractor schedule management
4. Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery
5. Responsible for application of commercial entitlement for contractor Extensions Of Time (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance
6. Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required
7. Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects
8. Approximately 25-50% travel to other Data Center sites and Meta Offices
**Minimum Qualifications:**
Minimum Qualifications:
9. 10+ years of Planning, Scheduling, Construction Management, or Related field experience
10. Bachelor's degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience
11. Subject Matter Expert in Primavera P6 and/or other scheduling related methodologies and software
12. Experience developing/managing an Owner's planning/scheduling program
13. Experience with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications
14. Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills
15. Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders
16. Experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics
17. Experience partnering with cross-functional teams to influence strategic direction
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance
19. Experience negotiating schedule changes or complex construction claims
20. Successful development and implementation of scheduling or project controls strategies in a large organization
21. Familiar with complex networking systems and electrical infrastructure
22. Experience managing a team of Contingent Worker Schedulers
**Public Compensation:**
$150,000/year to $209,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$150k-209k yearly 27d ago
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Diagnostic Imaging Scheduler
Casper Medical Imaging
Scheduler job in Wyoming
The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers.
We practice PATIENT with our peers and all individuals we come in contact with within our scope.
Professional | Accountable | Timely | Intentional | Navigate | Thank You
Basic Benefits (Health & Fringe)
Health
Dental
Vision
Basic and Voluntary Life and AD&D
Short- and Long-Term Disability
Safe Harbor Retirement
Profit Sharing Retirement
Supplemental (Aflac)
Diagnostic Imaging and Procedure Scheduler
General Summary of Duties: Schedules patients for exams and procedures. Advises patients of pre-exam requirements. Coordinates and schedules appointments for procedures and exams at the clinic or hospital. Receives incoming phone calls in a prompt, courteous, and professional manner. Responsible for data entry, fax que indexing, patient order accuracy and follow-up.
Supervisor: Patient Access Manager
Supervisory Responsibilities: None
Overtime Status: Non-Exempt
Major Responsibilities/Tasks:
Schedule exams or procedures.
Call doctor office for corrected order, if needed.
Ask patient all safety questions while scheduling.
Answer all incoming or transferred calls to schedule or reschedule patient.
Ensure all insurance information is correct.
Call to obtain labs, when required.
Communicate with techs in regard to add on or cancelled patients.
Assist with scheduling all modalities, Mammo, Dexa, Ultrasound, Fluoro, CT and MR exams.
Complete correct oral contrast prep slips and scan in patient account for patient to pick up.
Ensure patient safety by asking techs and doctors for order clarification, if needed.
Ensure any and all STAT orders are scheduled as soon possible.
Add IV Starts and Port Access to PA or nurse schedule.
Follow up on orders that have been requested to be corrected.
Communicate with collection team before scheduling delinquent patient.
Follow up with collector to ensure patient gets scheduled.
Communicate with scheduling team with questions, concerns and when away from computer.
Continue ongoing training with trainer and scheduling liaison to enhance knowledge and ability.
Check voicemail and return calls in timely manner.
Maintain open communication with:
Patients
Techs
Doctor offices
Lab at WMC/Banner
Preauthorization representative
Maintains patient confidentiality, and HIPAA protocols.
Perform other related duties as directed or assigned.
Education: High School Diploma or GED, Medical Scheduler Certification(CMS)
Experience: Minimum of one year experience in an appointment scheduling position or customer service position, preferably in a medical practice setting. Word processing and computer experience.
Performance Requirements:
Knowledge:
Knowledge of clinic policies and procedures.
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications, including scheduling systems.
Knowledge of customer service principles and techniques.
Knowledge of grammar, spelling, and punctuation.
Knowledge of basic arithmetic.
Knowledge of medical terminology.
Knowledge of CPT and ICD-10 coding.
Skills:
Skill in operating office equipment.
Skill in trouble shooting error with patient orders.
Skill in handling incoming phone calls and returning calls in a timely manner.
Skill in written and verbal communication.
Skill in maintaining a professional demeanor at all times.
Skill in maintaining a professional, personal appearance.
Excellent organizational skills.
Strong interpersonal, oral (including telephone) and written communication skills
Abilities:
Ability to type 45 words per minute. Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet and Microsoft PowerPoint.
Ability to work effectively as a team member with physician, other providers and staff.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, referring physician offices and the public.
Ability to manage multiple tasks with a high degree of detail orientation while working in a fast-paced environment.
Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings.
Ability to follow written and verbal directions.
Ability to be a flexible team player.
Demonstrated ability to provide a high level of customer service to patients, fellow employees, and referral sources.
Ability to act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Ability to keep the patient at the center of everything that you do, building lifelong trust.
Ability to foster open collaboration and constructive dialogue with everyone around you.
Ability to continuously innovate new solutions, influencing and responding to change.
Ability to focus on superior outcomes and calibrate work processes for outstanding results.
Equipment Operated: Standard office equipment with emphasis on telephone and computer hardware/software, Fax queue.
Work Environment: Medical office. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Scheduler. While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist, regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include vision, distance vision and the ability to adjust focus. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests.
Salary Range: Depends upon experience - Minimum starting rate is $16.00
$16 hourly 42d ago
Medical Office Admin
Healthcare Support Staffing
Scheduler job in Cody, WY
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as Medical Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is Medical Office Admin is for you!
Daily Duties of a Medical Office Admin:
Check-in/Check-out
Insurance verification and authorization
Scheduling appointments
Collecting co-pay
Billing/Collection
Qualifications:
At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
Knowledge of local payers and their authorization requirements, insurance verification, data entry
At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike
EMR experience (Nextgen preferred)
Excellent typing skills, ability to multi-task and work independently
Punctual and no attendance issues
Hours for this Position:Monday-Friday, 8:00am-5:00pm
Advantages of this Opportunity:
Diversified Healthcare Company
Innovative approaches, products and services
Competitive Compensation
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary: $14-16:salary negotiated based on relevant experience and your performance during the interview process.
Qualifications
At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
Knowledge of local payers and their authorization requirements, insurance verification, data entry
At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike
EMR experience (Nextgen preferred)
Excellent typing skills, ability to multi-task and work independently
Punctual and no attendance issues
Additional Information
Interested in being considered?
If you are interested in being considered for the
Medical Payment Poster
position, please contact Aileen Jucar at 407-434-0381 and click the "I'm Interested" button for faster processing and application.
$14-16 hourly 4h ago
Sr. Scheduler-Data Center Construction
The Premier Resources Group
Scheduler job in Cheyenne, WY
The Senior Scheduler should have experience working with cross-functional teams and stakeholders to plan, develop and execute construction schedules for mission critical facilities. This includes new-builds and retrofits to existing /operating facilities.
The ideal candidate should have an excellent understanding of scheduling best practices, resource & cost loaded scheduling, overall construction project controls as well as the interpersonal skills to be able to work closely with the internal stakeholders of the project team on a daily basis.
The Senior Scheduler will take responsibility for end-to-end service delivery and to act as key, day to day client interface, ensuring that client objectives are met through the delivery of a value-added service. To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role.
Responsibilities:
Effectively work with Stakeholders, Clients, Contractors and Sub Contractors on a daily basis.
Develop and maintain a detailed construction program schedule using Primavera P6 for multi-project environments.
Ensure that schedule related data from vendors, suppliers, engineering and construction contractors of actual projects is provided as feedback into the planning and scheduling systems.
Implement Project Planning & Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations
Experience with Takt planning, Time/Location Diagramming and 4D tools is a plus.
Actively work with project managers, construction firms and subcontractor firms as necessary to maintain schedule integrity.
Provide interface and quality assurance to Project functional groups and contractors regarding the tracking and reporting of schedule performance.
Ability to coordinate & organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required.
Prepare and update progress reports as required by the client, including the Integrated Planning / Scheduling contribution to the monthly project report and specific reports / presentations.
Produce high level and 1, 3, 6 month look ahead from P6 for reporting.
Perform probabilistic analysis on integrated schedules and contractor schedules.
Actively monitor and communicate any possible project issues that could delay the schedule.
Conduct the required project schedule analysis, critical path analysis and schedule risk analysis for the project as a whole.
Analyze deviations from the baseline in the Project Master schedule highlighting bottlenecks / delays and propose corrective actions, and highlight the overall schedule impact of any variance / change order.
*SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Qualifications
Experience working in mission critical environments is preferred including commissioning activities.
Construction experience- i.e. “boots on the ground.” This is site-level construction experience who knows the construction process.
Understanding of best practice relating to the delivery of a construction program is required.
Extensive experience creating and managing large-scale construction schedules in Primavera P6.
A background in Project Controls is beneficial.
Familiarity with construction drawings, specifications and construction sequencing is required.
Being able to work independently is crucial.
Capable of producing detailed concept level schedules from limited project information. Identifying major phases through that timeline and be able to determine and discuss dependencies.
Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced without compromising your independence as a scheduler so you are in a position to advise project management on issues requiring judgment.
Knowledge of system start-up sequences and major dependencies..
Excellent collaboration and communication skills are required.
BS Degree in Engineering or Business or related field; or demonstrated equivalent and related experience.
PSP certification by AACE in planning/scheduling is beneficial.
EIT certification Preferred.
$37k-60k yearly est. 60d+ ago
Scheduler/Central Supply
Vetras Healthcare LLC
Scheduler job in Torrington, WY
Full-time
Benefits
401(k)
Commuter assistance if over 30 miles
Health insurance
Life insurance
Tuition reimbursement
Full job description
Goshen Healthcare Community is seeking a Scheduler/ Central Supply for our skilled nursing facility in Torrington, WY .
The primary role of the Scheduler/Supplies is to create and maintain staff schedules, track attendance, monitor lateness and absences, and provide reports to management related to productive and non-productive hours.
This is a Full-Time position.
Responsibilities:
Create and post monthly staff schedules, track and post changes with the Director of Nursing or as delegated by Director of Nursing.
Maintain timely records of call-offs, tardies and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly.
Provide accurate and timely reports to Director of Nursing, Facility Administrator and management on issues relating to staffing, vacancies and agency use, or other topics as assigned.
Prepare and submit accurate, complete payroll on a timely basis for the payroll department.
Ordering the supplies needed for the nursing department
Other duties as assigned
Qualifications:
Previous scheduler experience is required
Previous payroll experience is desirable
Previous supply ordering experience is desirable
High School Education or GED
Benefits:
We strive to provide our employees with a comprehensive and affordable benefits package including:
Medical and Prescription Drug, Dental, Vision Care,
Telemedicine Program,
Company-Paid Group Life Insurance,
Voluntary Term Life Insurance and Short-Term Disability,
401(k) Savings Plan,
PTO Planned Time-Off (vacation, personal, sick, and state sick).
Daily pay: The ability to freely view your paycheck as it accrues daily, with the option to withdraw it daily for a nominal fee with ZayZoon.
$27k-34k yearly est. Auto-Apply 9d ago
Pre-Access Central Scheduler PRN
Intermountain Health 3.9
Scheduler job in Cheyenne, WY
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. 56d ago
Patient Access Specialist (Full-time/Cody)
Billings Clinic 4.5
Scheduler job in Cody, WY
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
Patient Access Specialist (Full-time/Cody)
CODY CLINIC - 6760 (BILLINGS CLINIC CODY CLINIC)
req11103
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: $17.00 - 21.25
Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patients' access needs throughout the facility. In this full-time, temporary position you will be responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Position may float to other areas within the facility to include nursing units, rehabilitation services, etc. to assist with patient flow.
Essential Job Functions
* Supports and models behaviors consistent with Billings Clinic's and facility's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
* Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature.
* Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed.
* Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Collects deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily.
* Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordinates communication with the clinical providers or other patient care staff as appropriate.
* Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purpose.
* Performs patient check out/procedure and scheduling processes.
* Responsible for monitoring waiting areas to ensure areas are clean and neat. Monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes.
* Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager.
* Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas.
* Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined questions format. Articulates Pages are conducted in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding the facilities' services, program offerings and physician specialty information.
* Screens incoming nursing unit telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.
* May assist nursing staff with initiating follow-up calls to patients for no-shows, referral appointments and other general questions.
* Performs other duties as assigned or needed to meet the needs of the department/organization.
Minimum Qualifications
Education
* High school diploma or equivalent
* Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc.
Experience
* Demonstrated excellence in customer service skills
* One year customer service experience; healthcare preferred
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
$17-21.3 hourly 12d ago
Patient Service Representative
Bestmed
Scheduler job in Casper, WY
The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care.
Essential Functions and Responsibilities:
Ability to interact effectively, and in a supportive manner with persons of all backgrounds
Sustain excellent patient interactions using clear communication and problem-solving skills
Assess walk-in traffic for potential emergencies
Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart
Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
Informs patients of costs of care being provided. Collect all fees and apply to patients' chart
Collect and record copayments and outstanding balances, and balance cash drawer daily
Cover medical records and prior authorizations when needed
Communicate efficiently to back-office staff regarding needs of patients
Maintain confidentiality of sensitive patient information at all times
Answer the phone in a professional manner and follow procedures for routing calls
Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items
Perform other duties as assigned
Requirements and Qualifications:
Education: High school graduate or equivalent is required.
Certificate/License: None.
Experience: A minimum of one (1) year of customer service experience is required.
Community Care Partners is an Equal Opportunity Employer (EEO).
#PSR
$33k-39k yearly est. 3d ago
Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions 3.9
Scheduler job in Sheridan, WY
Job DescriptionOverview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
Scheduling appointments
Coordinating Veteran care with community providers.
Communicating with internal providers regarding VA Community Care processes.
Validating and updating patient demographic information.
Processing health records into CPRS and VISTA systems.
Managing community care consults via HSRM and PPMS.
Handling phone calls and inquiries professionally.
Using Microsoft Office tools and VA systems daily.
Performing pre- and post-appointment tasks.
Supporting patient aligned care teams.
Monitoring and reporting VetLink kiosk performance.
Ensuring compliance with HIPAA, VA privacy, and security standards.
Participating in team huddles and maintaining workflow efficiency.
Completing mandatory and remedial training.
Maintaining infection control compliance (e.g., TB testing, immunizations).
Responding to security incidents and cooperating with investigations.
Managing records per VA and federal guidelines.
Qualifications
Citizen of the United States of America.
High school diploma or GED.
Ability to speak clearly, hear and write English.
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
No health restrictions affecting job performance.
Basic medical terminology
Minimum 6 months of customer service experience.
No sponsorship available
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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$27k-33k yearly est. 27d ago
Senior Coordinator, Prior Authorization
Cardinal Health 4.4
Scheduler job in Cheyenne, WY
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards.
**_Responsibilities_**
+ Review assigned accounts to determine prior authorization requirements by payer and product category.
+ Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation).
+ Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers.
+ Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria.
+ Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments
+ Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements.
+ Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes.
+ Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy.
+ Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings.
+ Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone).
+ Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching.
+ Share payer/process knowledge with teammates and support a strong team culture.
+ Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards.
+ Perform additional responsibilities or special projects as assigned.
**_Qualifications_**
+ High School diploma, GED or equivalent work experience, preferred
+ 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred
+ Proven ability to meet daily productivity targets and quality standards in a queue-based environment.
+ Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work.
+ High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes).
+ Self-motivated with strong time management; able to pace independently without inbound-call cadence.
+ Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls).
+ Working knowledge of HIPAA and secure handling of PHI.
+ Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred.
+ Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred
+ Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred.
+ Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred,
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $16.75 per hour - $21.75 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$16.8-21.8 hourly 6d ago
Referral Coordinator
Maximus 4.3
Scheduler job in Rock Springs, WY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours).
As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options.
1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing:
• A professional service and excellent customer service
• Compassionate communication with excellent enquiry skills
• Effective triage and assessment of needs, preferences, and goal(s)
• Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience.
• Efficient and accurate data capture
2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required)
• Management of the referral inbox
• Participant invitation to the virtual care platform to encourage self-led journey's
• Participant record creation for those who choose not to undertake the self-led journey.
3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including:
• Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires
• Capture of any accessibility considerations and adaptations required to support the participant with a successful journey
• Sensitive capture of any vulnerabilities and safeguarding concerns
• Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options
•Delivery of brief intervention and advice in line with government guidelines.
4.Proactive caseload management for those participants unassigned to an intervention.
• Responsive engagement with participants via telephone, text, email and via our virtual care platform
• Accurate capture of activities and engagement to drive successful onboarding to interventions
• Dashboard management of referral numbers and participant journeys
5. Work in line with business and contract performance requirements including:
• Implementing Standard Operating Procedures (SOP)
• Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
• Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required.
Qualifications & Experience
Essential:
• Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment
• Experience of caseload management demonstrated via the use of a Case Management System
• Experience of supporting vulnerable individuals through a change process
• Experience of using IT systems, including Microsoft Office
• Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace
• Experience of dealing with different customer needs/ concerns and remaining calm under pressure
• Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness
• Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme.
• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard
Individual Competencies
Essential:
• A strong understanding of the social determinants of health
• A strong understanding of population-based approaches including segmentation and risk stratification
• A strong understanding of behaviour change principles and methodology.
• Demonstration of key skills including:
• Motivational interviewing
• Conversation frames and techniques
• Patient activation
• Empathy and compassion
• Genuine desire and commitment to improve the quality of the lives of families
• A personable, non-judgmental, sensitive approach to communicating with the public
• IT literate especially working knowledge of Microsoft Office
• Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team
• Excellent data processing and data management system skills
• Confident, self-motivated, passionate, flexible, and adaptable
• Attention to detail.
• Ability to reflect and appraise own performance and that of others
• Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age
• Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable:
• Seeks self-improvement
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
14,742.00
Maximum Salary
£
14,742.00
$29k-39k yearly est. 3d ago
Medical Receptionist
Customer Value Partners 4.2
Scheduler job in Sheridan, WY
CVP is seeking Medical Receptionist to join our team in providing administrative support services to the Sheridan VA Health Care System in Sheridan, Wyoming. Working hours are Monday-Friday between 7:00am - 6:00pm (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site support as needed.
As an Medical Receptionist, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.
Position Pays:
Hourly Pay: $19.14/hr
Health & Welfare: $5.09/hr (can opt for cash in lieu of benefits)
Responsibilities
Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply in a timely manner
Process community care consults properly via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) systems
Schedule appointments and coordinate care in accordance with VHA Directive 1230 (Outpatient Scheduling and Process Procedures) and VHA Directive 1232 (Consult Management)
Complete scheduling actions within three (3) business days of receipt of order from provider with a target of 20 scheduling actions per day
Process administrative notes for consults, no-shows, cancellations, and "unable to reach" situations with accuracy and appropriateness
Resolve appointments within 2 business days if there is a no-show or cancellation
Provide excellent customer service when interacting with Veterans, their families, and VA staff, demonstrating the VA's core values of Integrity, Commitment, Advocacy, Respect, and Excellence (ICARE)
Validate and update patient demographic information, including phone numbers, addresses, emergency contacts, and insurance information
Screen and receive phone calls in a courteous and timely manner, answering phones within 5 rings while following appropriate telephone etiquette
Maintain National TeleOncology Clinic profile management, completing grid access requests and provider grid changes in a timely and accurate manner
Ensure patient privacy and confidentiality by maintaining all patient information in compliance with Privacy Act, HIPAA, and VA regulations
Operate VA computer systems including VISTA, CPRS, CTM, HSRM, PPMS, and Microsoft Office applications
Collaborate with providers and staff on interdisciplinary care teams to ensure coordinated patient care
Review and use data from reports to collaborate with team members for patient appointments
Complete all mandatory annual training requirements and maintain compliance with VA policies and procedures
Perform other administrative duties as assigned
Qualifications
High School diploma or GED equivalent required
Minimum of 6 months customer service experience
Type at least 50 WPM (Must complete typing test)
Knowledge of basic medical terminology; experience in the medical field required
Oral and written proficiency in English
Basic computer skills and proficiency with Microsoft Office products (Excel, Word, Outlook & Teams)
Ability to successfully undergo a Government-sponsored background investigation (US Citizenship required)
No health or physical disability restrictions that interfere with the performance of assigned duties
Location: Office of Community Care (OCC): 1898 Fort Road Sheridan, WY 82801
*This is a primarily remote position, must live within 50 miles of OCC for occasional on-site training and support*
About CVP
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.
CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.
At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.
$19.1 hourly Auto-Apply 29d ago
Patient Access Representative I
Memorial Hospital of Laramie County 4.2
Scheduler job in Cheyenne, WY
Job Description
This position will be a float position for Patient Access with variable days and times for scheduling purposes.
A Day in the Life of a Patient Access Representative I:
The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador.
Why work at Cheyenne Regional?
403(b) with 4% employer match
ANCC Magnet Hospital
21 PTO days per year (increases with tenure)
Education Assistance Program
Employee Sponsored Wellness Program
Employee Assistance program
Here Is What You Will Be Doing:
Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications.
Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created.
Promotes accurate billing information and dissuades fraudulent use of insurance.
Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services.
Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company.
Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done.
Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process.
Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information.
Processes correspondence and return mail.
Directs and escorts patients and visitors to appropriate departments.
Scans items in a timely and efficient manner.
Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time.
Performs qualitative and quantitative analysis.
Desired Skills:
Excellent written, verbal, and interpersonal communication skills
Proficient reading, writing, and math skills
Ability to multi-task and work well within stressful environment
Strong problem-solving skills
Ability to read and comprehend reports, studies, and government regulations and guidelines
Here Is What You Will Need:
High school diploma (or equivalent certificate from an accredited program) or higher
3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date
Nice to Have:
Customer Service Experience
Telephone communication, 10-key and computer experience
Patient Access experience
About CRMC:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$28k-34k yearly est. 21d ago
Patient Access Representative I
Cheyenne Regional Medical Center 4.3
Scheduler job in Cheyenne, WY
This position will be a float position for Patient Access with variable days and times for scheduling purposes.
A Day in the Life of a Patient Access Representative I:
The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador.
Why work at Cheyenne Regional?
403(b) with 4% employer match
ANCC Magnet Hospital
21 PTO days per year (increases with tenure)
Education Assistance Program
Employee Sponsored Wellness Program
Employee Assistance program
Here Is What You Will Be Doing:
Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications.
Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created.
Promotes accurate billing information and dissuades fraudulent use of insurance.
Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services.
Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company.
Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done.
Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process.
Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information.
Processes correspondence and return mail.
Directs and escorts patients and visitors to appropriate departments.
Scans items in a timely and efficient manner.
Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time.
Performs qualitative and quantitative analysis.
Desired Skills:
Excellent written, verbal, and interpersonal communication skills
Proficient reading, writing, and math skills
Ability to multi-task and work well within stressful environment
Strong problem-solving skills
Ability to read and comprehend reports, studies, and government regulations and guidelines
Here Is What You Will Need:
High school diploma (or equivalent certificate from an accredited program) or higher
3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date
Nice to Have:
Customer Service Experience
Telephone communication, 10-key and computer experience
Patient Access experience
About CRMC:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$28k-32k yearly est. 50d ago
Medical Support Assistant
Forte Human Capital Inc.
Scheduler job in Sheridan, WY
Job DescriptionSalary:
VA Opportunity: Medical Support Assistant
Clinic Hours:
Monday Friday, 7:00 AM 6:00 PM (excluding federal holidays)
Contractor personnel will work one 8-hour shift within these hours.
About the Role
We are seeking a dependable and detail-oriented Medical Support Assistant to join our healthcare team. In this role, you will provide essential administrative and clerical support to ensure the smooth operation of the clinic, while helping deliver a positive experience for patients and staff.
Qualifications
Candidates must meet the following requirements:
Resident of the United States
High School Diploma or GED equivalent
Proficient in English (oral and written)
Basic computer skills
Ability to type at least 50 WPM
No health or physical restrictions that interfere with assigned duties
Basic knowledge of medical terminology
Minimum 6 months of customer service experience
Key Responsibilities
Greet and assist patients in person and over the phone
Schedule and confirm appointments
Maintain accurate medical and administrative records
Support healthcare providers with clerical tasks
Ensure compliance with clinic procedures and patient privacy standards
Provide excellent customer service in a professional manner
Email: ********************************
$28k-35k yearly est. Easy Apply 27d ago
Medical Support Assistant (Customer Service)
Emergitel HR Solutions
Scheduler job in Sheridan, WY
Job Title: Medical Support Assistant (MSA) - Sheridan VAMC
Contract Type: Full-Time | Contract | 11/01/2025 - 10/31/2026 Openings: 25 Positions Schedule: Monday-Friday, 8-hour shifts within 7:00 AM - 6:00 PM
Position Overview:
The Medical Support Assistant (MSA) provides administrative and clerical support to the Sheridan VA Medical Center (VAMC), ensuring efficient coordination of patient care and communication. This position involves scheduling, patient record management, and supporting the VA Community Care process while delivering exceptional customer service to Veterans, families, and staff.
Key Responsibilities:
Schedule and manage patient appointments and referrals.
Update and verify patient demographic and insurance information.
Coordinate care with community providers and internal VA staff.
Process and track medical records in CPRS and VISTA systems.
Handle phone calls, messages, and inquiries courteously and efficiently.
Ensure compliance with HIPAA, VA policies, and confidentiality standards.
Provide administrative support for clinical teams and maintain daily workflow.
Use Microsoft Office (Word, Excel, Outlook, Teams) and VA systems (HSRM, PPMS, CTM).
Qualifications:
U.S. Citizen and resident of the United States.
High School Diploma or GED required.
3 years of experience in administrative or healthcare support roles.
Ability to type 50 WPM and use Microsoft Office applications.
Strong communication, organization, and multitasking skills.
Basic knowledge of medical terminology and healthcare documentation.
Performance Expectations:
Maintain professionalism and courtesy in all interactions.
Respond to calls within 5 rings and voicemails within 48 business hours.
Adhere to VA scheduling and documentation protocols.
Protect patient privacy and ensure zero confidentiality breaches.
Equal Opportunity Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$28k-35k yearly est. 60d+ ago
Medical Support Assistant
International Sos Government Medical Services
Scheduler job in Sheridan, WY
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
This position is contingent on contract award.
This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:
International SOS Government Medical Services, Inc. is looking for an individual to provide administrative and clerical support to ensure efficient operations of healthcare services, including patient scheduling, records management, and communication with medical staff. They play a crucial role in facilitating smooth patient care and enhancing the overall effectiveness of the medical facility.
Key Responsibilities:
Schedule patient appointments, procedures, and consultations, ensuring efficient use of hospital resources.
Maintain and update patient records, ensuring accuracy and confidentiality.
Greet and assist patients, visitors, and staff, providing information and direction is needed.
Coordinate communication between patients, healthcare providers, and administrative staff.
Assist with medical billing and coding tasks, ensuring proper documentation for insurance claims.
Enter and manage data in the Electronic Medical Record (EMR) systems in other databases.
Address patient inquiries and concerns, providing excellent customer service and support.
Perform various administrative tasks, such as filing, faxing, and photocopying documents.
Prepare and process forms, letters, and other documents as required by medical staff.
Ensure compliance with hospital policies, procedures, and healthcare regulations.
Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Basic Requirements/Certifications:
Must possess 6 months of customer service experience.
Must be able to type at least 50 words a minute.
Education Required:
High School (HS) or General Equivalency Diploma (GED).
Physical Requirements:
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
May require bending, stooping and lifting up to 15 lbs.
Other Special Qualifications:
Must be able to read, write, and speak English to effectively communicate.
US Citizen or Permanent Resident Card is required.
Pass/possess VA Public Trust Clearance.
The following documents are required for submission:
Resume
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
$28k-35k yearly est. 60d+ ago
Patient Service Representative (PSR) PRN
Star Valley Health 3.7
Scheduler job in Lyman, WY
Part-time Description
Department: Bridger Valley Urgent Care and Family Medicine Clinic
Supervisor Title: Clinic Manager
Employment Status: PRN
Compensation: Minimum $16.38 commensurate with experience and certification.
Benefits: We offer a competitive compensation package that includes:
15 % PRN Differential
Matching retirement plan
Summary
As a Patient Service Representative, you support the Star Valley Health mission, vision and values every day. You are responsible for providing a seamless entry for patient into our clinics and hospital. You are often the first contact patients have with Star Valley and you are entrusted with the responsibility of providing a positive first impression to individuals served by Star Valley Health. You are responsible to provide timely, efficient, and customer focused service to patients, visitors, and team members.
Job Duties
1) Patient Engagement:
a) Cordially greets and interacts with external and internal customers in-person, on the phone, and via electronic forms of communication
b) Responsible to maintain First Impressions standards.
c) Use AIDET in all interactions
2) Scheduling:
a) Schedules patient appointments to effectively utilize the providers' schedules and create patient satisfaction.
b) Coordinates efforts to fill no-show and cancellations in schedules to increase office productivity.
c) Check patients out and schedule any needed follow-up visits
d) Verify and collect patient insurance and demographic information prior to their visit with the providers
3) Financial Stewardship:
a) Ensures all necessary information for billing, follow-up, authorization, and medical records are obtained correctly.
b) Accountable for knowing and collecting co-pays, balances, and referring to appropriate departments for financial arrangements that have been or need to be made.
c) Accountable for contributing to the sound financial operation of the department through the appropriate use of time, supplies, and application of patient financial responsibility policies
4) Communication Support:
a) Ensures the confidentiality of all records and compliance with HIPAA standards.
b) Responsible for answering phone calls, ensuring patients questions and concerns are responded to in a timely manner.
c) Ensures the routing of patient information to clinical providers in a timely and accurate manner.
d) Interacts with providers, provider office staff and ancillary departments in a courteous and respectable manner to arrange follow up for patients.
e) Completes filing, copying, and faxing duties daily.
5) Teamwork:
a) Demonstrates efficiency and dependability with assigned job responsibilities and cross-trains, as appropriate, to assist other staff members in their job duties.
b) Attends department meetings and other pertinent center wide meetings as required.
c) Develop relationships with the providers and the medical staff in the clinics to understand their patient interaction patterns
d) Represent Star Valley Health in a positive manner
e) Capable of making decisions without continuous direction
f) Perform other duties as assigned or identified
Behavioral Standards
1) Service:
a) Patient-centered customer service: Genuinely cares about people
b) Cultivates a compassionate environment: Changing lives for the better together
2) Quality:
a) Clinical and operational excellence: A relentless drive to be the best
b) Holistic approach: Thinks and acts for the benefit of the whole
3) People
a) Promotes a collaborative environment: Builds effective working relationships with others
b) Identifies & develops talent within themselves and others: Prepares others to deliver excellence
c) Has crucial conversations with team members in support of high-quality care and human interactions
4) Financial
a) Business acumen: Knows, owns, and drives our business
b) Continually simplifies and improves: Works to make everything as efficient as possible
5) Growth
a) Fosters innovation: Seeks and applies leading edge solutions
b) Sets clear direction: Tell others where you are going, how to get there, and why
Requirements
Requirements
Abilities & Skills:
1) Work in a team-oriented environment, communicate effectively, and demonstrate sensitivity to patient, visitors, and teammates
2) Demonstrate sound judgment, patience and maintain a professional demeanor at all times
3) Work in a busy and stressful environment
4) Organizational skills and the ability to prioritize and optimize work efforts
5) Computer skills: Microsoft Word, Excel, Outlook, Electronic medical records software
6) Strong interpersonal verbal and written communication skills
7) Skillful with general office equipment
8) Creativity, problem analysis and decision making
9) Comply with HIPAA and other federal, state and local regulations as well, as maintain highest degree of confidentiality in patient, visitor and team member matters
10) Work varied shifts
11) Sit, stand, walk, push, bend, and reach throughout the day
Experience & Education
1) High school diploma or GED
2) Previous hospital or clinic experience and knowledge of medical terminology preferred
3) BLS certification preferred
4) General filing, billing, and business office organization experience preferred
Note: Position descriptions are intended to serve as a guideline for typical duties and requirements of a position but are not inclusive. Additional or different responsibilities within a reasonable scope of the position description may be added or deleted any anytime at the discretion of the Star Valley Health leadership team.
Salary Description $16.38/hour to $24.58/hour
$16.4-24.6 hourly 8d ago
Patient Access Representative
Casper Medical Imaging
Scheduler job in Wyoming
Our Culture and Mindset
At our organization, every individual is expected to embody a growth mindset-one that values adaptability, accountability, and a continual desire to learn. We believe that empathy and a positive attitude are essential in fostering meaningful connections, both with our colleagues and with our patients and referring providers.
We practice P.A.T.I.E.N.T. in every interaction-with peers, patients, and everyone within our professional scope:
P.A.T.I.E.N.T.
Professional
Accountable
Timely
Intentional
Empathic
Navigate (challenges and opportunities with grace)
Thank You (always show gratitude)
Benefits Overview
We're proud to offer a comprehensive benefits package that supports your health, security, and future growth:
Health & Fringe Benefits
Health Insurance
Dental Insurance
Vision Insurance
Basic and Voluntary Life & AD&D Insurance
Short- and Long-Term Disability Coverage
Retirement Benefits
Safe Harbor Retirement Plan
Profit Sharing Retirement Plan
Supplemental Benefits
Supplemental Options
Critical Illness
Accident
Hospital
Job Summary:
This position is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Receives incoming telephone calls in a prompt, courteous, and professional manner, and greets/assists patients in the same manner.
Primary Job Responsibilities:
Confirms patients' demographics as well as insurance information to process their visit accurately.
Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Complies with all HIPAA & CMS requirements as outlined in our annual compliance training.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Rescheduling patients as needed with corrected order forms.
Schedules allowed walk-in exams
Responsible for keeping the front/back desk area and patient waiting areas, and office files clean and organized.
Performs other duties as assigned.
Education:
High school diploma or equivalent.
Experience:
One year of experience in customer service or reception, preferably in a medical office setting.
Education/Certification/Licensing Requirements:
Prefer completion of a course in Medical Terminology.
Additional Requirements:
Willingness to work evenings and/or weekends as needed.
Willingness to attend continuing education courses at the request of the employer.
Performance Requirements:
Knowledge:
Knowledge of medical terminology and organization services.
Knowledge of staff responsibilities to accurately direct callers.
Knowledge of administrative processes, procedures & claims processing.
Knowledge of basic math and modern office procedures.
Skills/Abilities:
Ability to use multi-line phone system, including transferring calls and paging.
Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients.
Ability to use spreadsheets and word processing software.
Ability to type a minimum of 45 WPM and operate a 10 key calculator by touch.
Adequate hearing to answer phone and speak with patients.
Ability to speak clearly and loudly enough to be heard by callers and patients.
Ability to work well under pressure with minimal supervision.
Ability to elicit appropriate information to route calls to the appropriate person.
Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Equipment Operated:
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment:
Well-lighted medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements:
Must possess the physical and mental abilities to perform the tasks normally associated with patient access, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Periodic stress occurs from handling many calls and dealing with patient requests.
Full-Time
Non-Exempt
At-Will Employment
$29k-36k yearly est. 42d ago
Scheduler/Central Supply
Vetras Healthcare LLC
Scheduler job in Torrington, WY
Scheduler/Central Supply
Full-time
Benefits
401(k)
Commuter assistance if over 30 miles
Health insurance
Life insurance
Tuition reimbursement
Full job description
Goshen Healthcare Community is seeking a Scheduler/ Central Supply for our skilled nursing facility in Torrington, WY .
The primary role of the Scheduler/Supplies is to create and maintain staff schedules, track attendance, monitor lateness and absences, and provide reports to management related to productive and non-productive hours.
This is a Full-Time position.
Responsibilities:
Create and post monthly staff schedules, track and post changes with the Director of Nursing or as delegated by Director of Nursing.
Maintain timely records of call-offs, tardies and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly.
Provide accurate and timely reports to Director of Nursing, Facility Administrator and management on issues relating to staffing, vacancies and agency use, or other topics as assigned.
Prepare and submit accurate, complete payroll on a timely basis for the payroll department.
Ordering the supplies needed for the nursing department
Other duties as assigned
Qualifications:
Previous scheduler experience is required
Previous payroll experience is desirable
Previous supply ordering experience is desirable
High School Education or GED
Benefits:
We strive to provide our employees with a comprehensive and affordable benefits package including:
Medical and Prescription Drug, Dental, Vision Care,
Telemedicine Program,
Company-Paid Group Life Insurance,
Voluntary Term Life Insurance and Short-Term Disability,
401(k) Savings Plan,
PTO Planned Time-Off (vacation, personal, sick, and state sick).
Daily pay: The ability to freely view your paycheck as it accrues daily, with the option to withdraw it daily for a nominal fee with ZayZoon.