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  • Materials Buyer

    Ms Companies 4.3company rating

    Scheduling agent job in Reynoldsburg, OH

    Job Title: Materials Buyer Shift: 7:30AM-4:00PM Contract Duration: 6 months. Potential to convert to salaried employee after contract period The Materials Buyer provides administrative assistance in support of the NM Parts Control - New Model activity. This individual must possess an overall knowledge of the operation and provide management with periodic and real-time information. Essential Functions: Control suppliers during New Model maturation process, issue Maker Layouts, Go-Releases, and New Model events. Track / monitor tool & part maturation & part delivery. Interact with suppliers and coordinate all plant departments requests to suppliers during new model development. Support supplier NMR processes to ensure MP ramp up meets customer expectations. Collect trial cost piece pricing with suppliers and correspond with suppliers utilizing various communication skills (verbal and written.) Maintain safe and clean work area (5S). Work to improve knowledge base and problem-solving capabilities. Support planned physical ticketed inventories as needed. Record retention, email, and phone calls daily. Commitment to customer satisfaction (internal & external). Meet daily requirements to support plant. Support PAR program, Kaizen activities, Eagle finds and WINS group. Review and approve supplier performance data on a monthly basis. Evaluate, control and track direct costs associated with the tooling process by negotiating prices and recommending appropriate design changes. Monitor and track other associated expenses such as accuracy of invoices, shipping and labor costs. Position Qualifications: High School Diploma or equivalent. Bachelor's degree in business or related field preferred or at least 3 years prior relevant experience. Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all levels of associates and management. Proficient in Microsoft Office. Self motivation with good leadership. Strong organizational skills. Strong communication skills. Good time management skills- Meet necessary deadlines as required. Direct Reports: No direct reports Physical demands: Must be able to give concise directions and exchange ideas in a dynamic, often noisy work environment. Ability to recognize information at normal spoken levels and/or ability to receive detailed information through oral communications and/or make fine distinctions in sound. Prepare and analyze written or computer data. Required to stand, walk and sit. May occasionally reach with hands and arms. May be required to lift up to 50 lbs unassisted. There are no special vision requirements Training Requirements: Training Development Curriculum Department Training Matrix INDQSS2
    $38k-53k yearly est. 2d ago
  • Right-of-Way Agent

    Emerald Energy and Exploration Land Company

    Scheduling agent job in Columbus, OH

    Emerald Energy and Exploration Land Company, one of the fastest-growing land management and acquisition agencies in the country, is looking for Right of Way Agent in the Columbus, OH area. Experience in Right-of-Way Acquisition is required. Ohio Real Estate License is required. CHARACTERISTICS OF THE JOB: These are not intended to be a comprehensive list. Here's what we are looking for: Tenacious, outgoing, and extroverted individuals, investment sales experience a plus Good communication and listening skills as well as patience Time management skills with the ability to prioritize tasks Must be detail-oriented and organized Knowledge in all aspects of right of way including acquisition, title, permitting, due diligence, public and community outreach Right of Way acquisition experience preferred Negotiations experience preferred Sharp, curious and driven self-starters seeking an alternative to a mundane office job Experience with MS Office Suite, specifically Outlook, Word, and Excel Here are some of the things you'll be doing: Working directly under the direction of the Right-of-Way Supervisor or Program Manager Working under tight deadlines with analytical, problem-solving, and negotiation skills Identifying property ownership and determining property valuations Obtaining permission from property owners for various types of surveys Preparing documents necessary for acquisition of property rights Negotiating acquisition of property rights Settling damage claims Acquiring the necessary licensing and permits Reviewing progress of projects Construction support liaison responsibilities Appraisal Negotiation Relocation Assistance Experience: Right of way: 2 years (Required) License/Certification: Driver's License (Required) Ohio Real Estate License (Required) Benefits: Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Relocation assistance Vision insurance Critical Illness Insurance Hospitalization Insurance Accidental Insurance Willingness to travel: 75% (Preferred) Work Location: Home based with field work as needed. ADDITIONAL REQUIREMENTS: Employees in this position will be required to maintain a valid driver's license and may be required to drive a licensed vehicle. This status may be necessary for the length of time in this position. Employees in this job title may be required to submit to a drug screening test and background check. UNIQUE PHYSICAL REQUIREMENTS: Walking over rough and hilly terrain may be required. Work typically involves extensive contact with the public. Work is performed in all types of weather conditions. Emerald Energy and Exploration Land Company is an equal opportunity employer.
    $29k-63k yearly est. 2d ago
  • Construction & Commissioning Scheduler

    Blackrock Resources LLC 4.4company rating

    Scheduling agent job in New Albany, OH

    You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Schedule: Full-time | On-site presence required Industry: Industrial/Power/Data Center Construction We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery. What You'll Do: Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases. Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable. Track progress, analyze variances, and recommend adjustments to keep projects on target. Generate look-ahead schedules, performance reports, and updates for leadership and client reviews. Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health. Align construction and commissioning activities for smooth transitions and seamless project closeouts. What You Bring: Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience). 5+ years of experience scheduling large-scale industrial, data center, or power generation projects. Strong command of Primavera P6. Proven track record supporting both construction and commissioning phases. Excellent communication, organizational, and analytical skills. Ability to work on-site in New Albany, Ohio. Preferred Experience: EPC or large-scale construction background. Knowledge of commissioning processes and turnover documentation. Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools. If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
    $65k-91k yearly est. 2d ago
  • Salesforce - Agentforce AI Strategist

    Simplus 3.5company rating

    Remote scheduling agent job

    Simplus, a leading Salesforce Summit Consulting Partner and an Infosys company, delivers end-to-end Salesforce platform solutions that accelerate digital transformation. With deep industry expertise and a proven delivery framework, we help organizations streamline operations, enhance customer and employee experiences, and maximize ROI through strategic advisory, scalable architecture, and technical excellence. Position Summary: We're seeking a highly experienced Salesforce Agentforce Strategist to lead the technical design and architecture of scalable Salesforce Service Cloud and Agentforce solutions for our enterprise clients. This individual will be responsible for defining robust case management frameworks, integrating AI-powered agent tools, and architecting seamless omni-channel customer service experiences that align with our clients' operational goals. Key Responsibilities: Architect and lead the delivery of Salesforce Agentforce/Service Cloud solutions, including Omni-Channel, CTI integrations, Knowledge Management, and Live Agent/Einstein Bots. Design and implement Experience Cloud portals tailored to customer support and self-service use cases. Build scalable case lifecycle solutions including automated routing, SLA tracking, and escalation rules. Design secure, scalable data models and role-based access controls for agents and supervisors. Collaborate with business stakeholders, solution engineers, and developers to gather requirements and translate them into well-architected Salesforce implementations. Define technical standards and provide leadership on architectural governance, performance, and scalability. Lead integrations with third-party platforms via REST/SOAP APIs, middleware, and event-driven architectures (e.g., Platform Events, Change Data Capture). Guide the implementation of OmniStudio (OmniScripts, DataRaptors, Integration Procedures) where applicable. Support DevOps practices and CI/CD pipelines using tools like Copado, Gearset, or AutoRABIT. Provide hands-on technical guidance in Apex, Lightning Web Components (LWC), and declarative configuration. Conduct code reviews, performance tuning, and technical troubleshooting to ensure solution quality. Mentor developers and consultants on technical best practices and help build delivery assets and frameworks. Required Skills & Experience: 8+ years of hands-on Salesforce experience; 3+ years in an architecture or technical leadership role. Proven experience delivering complex Service Cloud / Agentforce projects, including Omni-Channel and CTI. Strong experience with Lightning Web Components (LWC), Apex (Triggers, Batch, Scheduler), and Flow. Deep understanding of Salesforce data modeling, role hierarchy, and sharing rules. Expertise in API integrations using REST, SOAP, and middleware such as MuleSoft or Dell Boomi. Familiarity with Einstein Bots, Live Agent, and intelligent routing strategies is a plus. Strong understanding of Salesforce DevOps and tools such as Copado, Flosum, Gearset, or AutoRABIT. Experience working with Agile/Scrum delivery frameworks and tools like Jira or Azure DevOps. Salesforce certifications such as Application Architect, Service Cloud Consultant, Integration Architect, or System Architect are highly preferred. Preferred Qualifications: Experience with Experience Cloud (formerly Community Cloud) and self-service portals. Exposure to Einstein AI, Case Classification, and Next Best Action recommendations. Why Join Simplus? Work with top-tier clients and cutting-edge Salesforce technologies. Be part of a high-performing, values-driven team that thrives on collaboration, transparency, and innovation. Flexible remote work environment, competitive compensation. Continuous learning, certifications support, and career growth opportunities.
    $58k-71k yearly est. 2d ago
  • Scheduling Center Agent

    The Aspen Group 4.0company rating

    Remote scheduling agent job

    Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access. Work from home as a Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health. We have full-time and part-time positions available. Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen Dental and make an impact on people's lives. Most importantly, you'll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same. Job Duties: Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals. Additional duties as assigned by the Call Center Leadership team Job Requirements: High School Diploma or equivalent required 1+ years of customer service experience (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred Desire to succeed in a fast-paced, goal and consumer driven environment Communication skills, with the ability to speak clearly and professionally Tech-savvy - Ability to navigate provided technology efficiently Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload Must have a quiet, HIPPA compliant, private workspace Some evening and weekend scheduling availability Spanish-English bilingual candidates are encouraged to apply. Additional compensation is offered for designated Spanish-speaking roles. Compensation and Benefits: Pay rate: $15.50/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days. Various full and part-time shifts available Comprehensive Health, Dental and Vision insurance offerings Paid time off 401K - with generous company match Apply today for immediate consideration and begin your career journey with Aspen Dental!
    $15.5 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist - Remote after training

    Radiology Partners 4.3company rating

    Remote scheduling agent job

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $33k-39k yearly est. 1d ago
  • Python AI Agent Developer - Dallas, TX

    Photon Group 4.3company rating

    Remote scheduling agent job

    Python Developer 3 to 4 Years (Framework Development & Agentic AI nice to have) We are building next-generation intelligent systems powered by AI and automation. Our team is looking for a skilled Python Developer with deep expertise in framework design and exposure to Agentic AI systems. You will play a pivotal role in architecting scalable frameworks, APIs, and integrations while enabling AI-driven agents to perform complex workflows securely and efficiently. Key Responsibilities: Design, develop, and maintain Python frameworks that provide reusable components and structure for applications. Architect modular, scalable, and extensible frameworks for APIs, data processing, or AI integrations. Implement best practices in software engineering: OOP, design patterns, modular architecture. Develop APIs and SDKs for framework adoption across teams. Collaborate with AI engineers to integrate Agentic AI systems (e.g., AI agents, LLM orchestration frameworks like LangChain, LlamaIndex, Google ADK). Ensure security, reliability, and observability of framework components. Write unit/integration tests and maintain CI/CD pipelines. Document frameworks, APIs, and libraries for developer adoption. Participate in code reviews, mentor junior developers, and contribute to technical design discussions. Required Skills & Experience: Strong proficiency in Python (3.x), with focus on OOP and modular design. Proven experience in building frameworks, libraries, or SDKs (not just applications). Expertise in design patterns, dependency injection, and plugin-based architectures. Experience with FastAPI, Flask, Django or similar web frameworks. Solid understanding of APIs (REST, GraphQL) and API gateway integration. Knowledge of async programming (asyncio, aiohttp). Proficiency in testing frameworks (PyTest, unittest) and CI/CD workflows. Strong grasp of security practices (OAuth2, JWT, IAM integration). Familiarity with cloud platforms (GCP, Azure, AWS) for deploying frameworks. Nice to Have: Experience with Agentic AI frameworks (LangChain, LlamaIndex, Google ADK, AutoGen). Knowledge of LLM fine-tuning, prompt engineering, and guardrails. Exposure to event-driven architectures (Kafka, Pub/Sub, Redis Streams). Experience with observability tools (Prometheus, OpenTelemetry, Cloud Logging). Contributions to open-source Python frameworks or libraries. Ideal Candidate: A framework builder mindset - you enjoy designing systems other developers will use. Passionate about AI and automation, eager to experiment with agent-driven architectures.
    $29k-58k yearly est. Auto-Apply 60d+ ago
  • Patient Appointment Scheduling Specialist (U.S. Based, Remote)

    Bold Business

    Remote scheduling agent job

    Job DescriptionAbout the Role We're looking for a detail-oriented, empathetic, and proactive Patient Scheduling Agent to support our mission of connecting patients with the care they need. In this role, you'll be on the front lines of patient communication-scheduling appointments, answering questions, and ensuring every interaction is professional, compassionate, and efficient. This role is all about turning daily call volume into meaningful patient outcomes. You'll follow scripts, document conversations, and hit scheduling KPIs, all while helping refine messaging and workflows as the program grows. As part of a collaborative, fast-moving team, you'll play a key role in improving access to care and shaping a patient experience that's seamless, supportive, and impactful. What You'll Do Schedule patient appointments by phone using approved scripts-clearly explain the purpose/importance of visits, answer basic questions, and confirm time, location, and prep steps. Hit daily KPIs (call volume and success rate) while maintaining quality, empathy, and professionalism. Document every interaction accurately in the daily spreadsheet or dashboard (final tool confirmed before training). Follow scripts-and improve them: use the provided call guides, gather feedback from calls, and suggest wording tweaks that increase conversions. Collaborate in Slack with your manager and teammates for updates, coaching, and fast issue resolution. Place/receive calls, manage dispositions, and escalate when needed. Protect patient privacy and follow company policies and applicable regulations (e.g., HIPAA-aligned practices). Be reliable and adaptable: show up for scheduled shifts, adjust to timezone coverage needs (EST/MT), and handle changes in process as we scale. What We're Looking For U.S.-based and authorized to work in the U.S.; reliable home setup (quiet space, stable internet). Phone-first communicator with a warm, professional tone and strong active-listening skills; comfortable explaining the importance of appointments. Call center, patient access, or appointment-setting experience (healthcare a plus). Tech-comfortable: quick with RingCentral (or similar cloud phone systems), Slack, and Google Sheets/Excel for daily work. Process discipline: follows scripts, captures accurate notes, updates statuses, and meets daily KPI targets. Adaptability & growth mindset: willing to iterate messaging as feedback comes in and the program scales. Nice-to-haves Prior healthcare scheduling or EMR/PM familiarity. Bilingual skills (e.g., Spanish/English) are a bonus but not required. Why Bold 100% remote work set-up and work-life balance Competitive pay A dynamic and fast-growing recruiting environment with clear growth opportunities Direct impact on company growth and hiring success Supportive team and leadership: comprehensive training, continuous support, and career development About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a "@boldbusiness.com" email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
    $27k-38k yearly est. 3d ago
  • Referral Agent

    Free Easy Money at Home

    Remote scheduling agent job

    If your struggling and needing extra money, our team is looking for a few qualified members to join our team and learn how to work from home. Requirements: Must be able to copy and paste- Must have home computer with Internet Access- Must be willing to invest $10 for start up. - Benefits from getting approved to join our team are exclusive coaching on how to get started - 24/7 Virtual online support - daily webinars for new members - Online faceboook support group of over 2,000 exclusive members. Send an email for application! SERIOUS inquirees ONLY! *****************************
    $25k-53k yearly est. 60d+ ago
  • TECH801: AI Agent Developer (LLMs / Internal Knowledge Systems)

    Jerseystem

    Remote scheduling agent job

    JerseySTEM is a nonprofit organization dedicated to bridging the STEM gap for underrepresented middle school girls in underserved communities. We are seeking a tech-savvy and innovative AI Agent Developer to join our volunteer team. This individual will design, implement, and optimize AI-powered agents using Large Language Models (LLMs) to help streamline access to internal organizational knowledge. Your work will directly support our 100% volunteer-powered team by improving how volunteers interact with and retrieve information from platforms like Google Drive, Salesforce, Slack, and Atlassian Jira. Responsibilities Develop and refine AI agents powered by Large Language Models (OpenAI, Claude, Gemini, etc.) to support JerseySTEM's internal operations. Integrate AI tools with existing platforms (Google Workspace, Salesforce, Jira, Slack) to retrieve relevant knowledge, answer volunteer questions, and guide workflows. Create conversational flows, prompt chains, and context windows that allow volunteers to interact naturally with the AI agents. Maintain, test, and improve AI agents for accuracy, performance, and usability. Collaborate with the Operations, Technology, and Volunteer Onboarding teams to identify high-impact knowledge use cases. Document processes and provide training materials or onboarding instructions to help volunteers adopt the AI tools. Qualifications Experience with LLMs (e.g., OpenAI GPT, Claude, or similar), prompt engineering, or AI agent frameworks. Familiarity with APIs or no-code/low-code tools for integrating AI with third-party platforms (e.g., Zapier, Make.com, Google Apps Script, Slack bots). Comfortable navigating and organizing content within Google Drive, Jira, Slack, and Salesforce. Strong communication skills to gather requirements and document technical solutions. Passion for education equity, community service, or nonprofit work. Ability to commit to ~6 hours/week for a minimum of 6 months. Requirements This is a remote volunteer position that offers hands-on experience in cutting-edge AI development and nonprofit operations. Your contribution will have a tangible impact on the efficiency and effectiveness of hundreds of JerseySTEM volunteers.
    $26k-53k yearly est. Auto-Apply 31d ago
  • AI Agent Launchpad Builder

    Nibiru

    Remote scheduling agent job

    Nibiru is seeking a skilled AI Agent Launchpad Builder to develop a robust launchpad platform capable of integrating the Eliza framework, among other frameworks for agent builders to use and facilitate a launch of a native Nibiru token. This third-party role is ideal for experienced developers or development teams with a strong background in AI integration, DeFi, and token launches. Responsiblities Develop Launchpad Platform: Build a comprehensive launchpad tailored for launching Nibiru's native crypto token, incorporating design elements that support virtual assets and seamless user experiences. Facilitate Token Launch: Oversee the creation, distribution, and management of the native Nibiru token, ensuring smooth and compliant launches. Create Promotional Material: Develop unique NFT collections and memecoin concepts, utilizing tools like Midjourney and Sora for AI-generated art and videos. Run Social Media: Manage and grow your project's presence across platforms such as Twitter, Discord, and Telegram, ensuring consistent and engaging content. Community Management: Foster a positive and inclusive environment by engaging with community members, organizing events, and facilitating discussions. Qualifications Technical Expertise: Strong proficiency in programming languages such as Solidity, Rust, or similar. AI Integration Skills: Experience with integrating conversational agents like Eliza or similar AI frameworks. Portfolio Showcase: Provide links to previous projects involving launchpad development, AI integration, or crypto token launches.
    $26k-53k yearly est. Auto-Apply 60d+ ago
  • Remote Account Agent

    Satori Digital

    Remote scheduling agent job

    We're looking for motivated Remote Account Representatives to help us meet growing client demand. Sales experience is a plus but not required - we provide full training and mentorship to help you succeed. Our team members come from diverse backgrounds and value the flexibility, supportive culture, and meaningful work offered here. What Sets Us Apart 100% remote role with flexible scheduling Free, pre-qualified client leads (no cold calling) No costs for training, tools, or software Supportive team environment with ongoing mentorship and training Compensation Average $700-$800 earned per client account Weekly pay + performance bonuses Typical first-year income: $80,000-$120,000 Commission and bonus-based earnings Responsibilities Conduct virtual client consultations to discuss personalized solutions Build trust and provide value-driven recommendations (no high-pressure sales) Maintain professional and timely follow-ups with clients Average client meeting lasts approximately 45 minutes
    $26k-52k yearly est. Auto-Apply 60d+ ago
  • V102- Reception and Scheduling Specialist

    Flywheel Software 4.3company rating

    Remote scheduling agent job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a professional and personable Receptionist and Scheduling Specialist to support a solo law practitioner specializing in residential construction defect cases. In this remote role, you'll be the welcoming voice and first impression for callers, ensuring every interaction is handled with care, clarity, and efficiency. You'll manage incoming calls, direct inquiries appropriately, and assist with appointment scheduling, helping the firm maintain a high standard of client service. This position is ideal for someone who is organized, responsive, and enjoys creating a warm and professional experience for every caller. You'll play a key role in reducing bottlenecks and supporting the firm's growth. Monthly Compensation: 1015 USD to 1100 USD Responsibilities include, but are not limited to: Assist with basic intake and caller vetting when needed Schedule appointments and manage calendar entries Provide a warm and professional first impression to callers Use DialPad to manage call flow and ensure timely responses Answer and route incoming calls across two phone lines Help reduce bottlenecks by managing call volume efficiently Maintain accurate records in Lawmatics Requirements: Software required: •Lawmatics (CRM) •DialPad (VOIP) Work Shift: 8:00 AM - 5:00 PM [MST][MDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $30k-43k yearly est. Auto-Apply 30d ago
  • Remote Agent

    Yellowstone Life Insurance Agency 3.9company rating

    Remote scheduling agent job

    Yellowstone Life Insurance Agency, LLC, an Integrity Company, is seeking motivated individuals to join our team as Remote Agents. This is an excellent opportunity to work from the comfort of your own home and establish a successful career in the insurance industry. As a Remote Agent at Yellowstone Life Insurance Agency, you will be responsible for providing top-notch customer service to clients, assisting them in finding the right insurance coverage to protect their loved ones and assets. You will have access to our lead platform, which connects you with individuals and families who have shown interest in purchasing life insurance policies. We are looking for self-driven individuals with excellent communication skills and a passion for helping others. If you are motivated, organized, and enjoy working independently, this could be the perfect fit for you. Responsibilities: Build and maintain strong relationships with clients as their primary point of contact for all insurance matters. Evaluate clients' insurance needs through comprehensive interviews and understanding their unique circumstances. Provide personalized insurance recommendations based on clients' specific requirements and financial goals. Educate clients on the different types of life insurance policies and their features, benefits, and limitations. Assist clients in completing insurance applications and gather the necessary documentation. Follow up with clients regularly to review their policies, address any concerns, and make adjustments as needed. Collaborate with insurance carriers and underwriters to negotiate favorable terms for clients' policies. Requirements Excellent interpersonal and communication skills. Strong problem-solving abilities and the capability to analyze complex information. Highly organized with great attention to detail. Self-motivated and able to work independently. A current Life Insurance License is preferred, but we will consider candidates who are willing to obtain the license within a specified timeframe (cost may vary depending on the state).
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Hospice Scheduling Specialist

    Graham Healthcare Group

    Remote scheduling agent job

    Compensation: $19.00 - $21.00 The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions. Monday-Friday, 8AM-5PM, fully remote Medical Benefits: Health, Vision, & Dental Retirement: 401K & Pension w/ 4% match PTO: 15 Days Hospice Scheduling Specialist Job Responsibilities: The Hospice Scheduling Specialist will assist the agency personnel in care coordination of patient/client services. This position will serve as a liaison between the organization, referral sources, patients/clients, and agency personnel. Coordinate and assign daily patient appointments and schedules for clinical field staff Complete the scheduling workflow by assigning appropriate clinical team members according to the ordered visit frequencies Plan and assign client visits to clinical staff based on geographic proximity and staff availability, in coordination with Clinical Supervisors Proactively identify and resolve scheduling issues to ensure all patient appointments are accurately assigned and not missed Generate and work daily and weekly scheduling reports to ensure timely patient visit assignments, monitor visit completion, and identify unassigned visits Effectively communicate essential information to the hospice management team and clinical providers to support seamless coordination of care and services Participate in daily scheduling morning team huddles, and attend scheduled company meetings Prepare Triage after-hours, holiday, and weekend scheduling reports for the Triage and weekend staffing teams Effectively utilize computer software applications (Microsoft Word, Microsoft Excel, and Microsoft Teams) Hospice Scheduling Specialist Qualification Requirements: College degree preferred High school diploma or GED equivalent required At least two years of scheduling experience (Hospice scheduling highly preferred) Strong computer skills Critical thinking and problem-solving skills About Graham Healthcare Group: As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum. Join the Graham Healthcare Group and enjoy the following benefits: Competitive Pay: With opportunity for advancement Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from. Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered. Generous PTO Packages. Retirement: Save for your future with our company offered 401k plan and pension. Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. Benefits may vary based on your employment status. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. Graham Healthcare Group is an Equal Opportunity Employer
    $19-21 hourly Auto-Apply 1d ago
  • Retention Agent

    National Debt Relief 4.5company rating

    Remote scheduling agent job

    Due to our tremendous growth, we are looking for commission-driven, seasoned Retention Agents to join our team! A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. The position is focused on providing support for clients who are considering cancelling their service with National Debt Relief. The position requires exceptional professional, adaptability, active listening skills, and experience with de-escalating clients. Our team drives retention and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/26/2026. This is a full-time remote role (40hrs/week). We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, PA, SC, TN, TX, and UT. We are seeking individuals who are available for the following 8 hour shift scheduling options: Monday through Friday with shift schedules in Eastern Time: 11 a.m. - 8 p.m., 12 p.m. - 9 p.m., 1 p.m. - 10 p.m. Tuesday through Saturday with shift schedules in Eastern Time: 9 a.m. - 6 p.m. Sunday through Thursday with shift schedules in Eastern Time: 9 a.m. - 6 p.m. Responsibilities Retain clients seeking to cancel from our program within the first 30 days via calls, email, and online sources Build quick rapport with clients and apply both persuasive rebuttal skills and problem-solving strategies while providing solutions that will help clients to stay in program Meet goals set by the company and ensure all key performance indicators are met Follow guidelines for quality standards established and ensuring clients are cared for with integrity Show values and benefits of program to clients Document client discussions clearly and concisely using Salesforce customer relationship management software Meet performance criteria set forth by the management team. Performance criteria subject to change based on company baselines. Adhere to National Debt Relief and Retention department policies and procedures and any applicable changes to either Qualifications 2 years work experience with client retention High school diploma required Experience in sales and account management, consistently meeting or exceeding performance expectations Excellent communication skills both verbal and written Outstanding verbal and interpersonal skills Strong working knowledge of service processes, policies, techniques and applicable regulations preferred but not required The employee is expected to be punctual and ready to report to work at the start of the shift The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly Soft Skills Qualifications Include the Ability to: Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Clearly explain details about the company's debt settlement program to current clients Recall details of calls with clients and to record those details accurately in Salesforce Use and navigate multiple computer systems with exceptional multi-tasking skills De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $18/hr + eligible for performance-based bonuses and commissions. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE
    $18 hourly Auto-Apply 11h ago
  • Scheduling Coordinator

    Seh Saint Elizabeth Medical Center

    Remote scheduling agent job

    Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40 💙 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. 🌟 Benefits That Support You We invest in you - personally and professionally. Enjoy: - Competitive pay and comprehensive health coverage within the first 30 days. - Generous paid time off and flexible work schedules - Retirement savings with employer match - Tuition reimbursement and professional development opportunities - Wellness, mental health, and recognition programs - Career advancement through mentorship and internal mobility Job Summary: Responsible for computerized scheduling and clerical duties for all surgical procedures, endoscopy procedures, Cardiac Cath Lab procedures, Family Birth Place, Anesthesia, and/or pre-admission testing appointments. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Job Description: Schedule Coordination Schedules surgical procedures, anesthesia services, Endoscopy procedures, Cardiac Cath Lab procedures, and/or PAT appointments ensuring accuracy of data entered into scheduling system in a timely manner. Maintains verification log of scheduled procedures including cases called into the office and faxes received for verification. Coordinate patient scheduling as needed to ensure adequate resources are available based on patient's medical condition(s). Selection of correct procedure code(s) when scheduling surgical or procedures from over 1400 active physician Preference Cards. Responsible for understanding equipment needed for frequently performed surgical procedures and ensuring surgical equipment is reserved and not overbooked. Understand surgeon and group blocks in the surgery department and their individual release times. Daily assessment of the number of operating rooms (OR) to stay within limits of Anesthesia providers available. Quality/Customer Service Demonstrates excellent customer service skills in dealing with patients, visitors, health care team members, physicians and physician office staff. Respects the patient's ethnic origin, spiritual beliefs and the patient's right to privacy and confidentiality. Problem Prevention & Resolution Responsible for resolving scheduling errors/problems due to changes in patient's medical condition, staffing, equipment, supplies, etc. Resolve case scheduling issues as needed for proper utilization of operating rooms. Communicates all changes in the schedule to appropriate department personnel and other ancillary areas as appropriate. Professionalism Ensures oral and written directives are effectively and efficiently completed. Demonstrates effective interpersonal working relationships and works cooperatively with others. Ensures ongoing personal growth and development. Maintains confidentiality of position-acquired information. Financial Accountability Obtain and enter both CPT and ICD-10 codes for all cases and procedures scheduled. Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies. Performs other duties as assigned including clerical functions. Education, Credentials, Licenses: High school diploma or GED Specialized Knowledge: Familiarity with computer systems and scheduling practices. Kind and Length of Experience: One year working in an office environment. FLSA Status: Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
    $31k-41k yearly est. Auto-Apply 9d ago
  • Scheduling Coordinator -Healthcare (Remote)

    Access Telecare

    Remote scheduling agent job

    Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. What you'll be responsible for: We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments. What you'll work on: Generate and post physician schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters Ongoing maintenance of real-time schedule changes Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future State licensure/privileges Create summaries of coverage progress and remaining deficiencies Compile capacity/coverage needs by service line, by physician group, or other criteria to include a summary of progress Physician outreach to resolve capacity/coverage needs Communicate shift changes (extensions, change in start/end time, trades, etc.) as needed Enter monthly scheduling data such as physician availability and restrictions into the scheduling software to assist with schedule build and management Other duties as assigned What you'll bring to Access TeleCare: Bachelor's degree 2+ years of administrative experience in healthcare Prior experience in workforce management / staff scheduling preferred Highly effective communication skills (written and oral) Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates Ability to pay attention to details Ability to collaborate across multiple cross-functional teams Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills Company p erks: Remote Work Health Insurance (Medical, Dental, Vision) Health Savings Account Flexible Spending (Medical and Dependent Care) Employer Paid Life and AD&D (Supplemental available) Flexible Vacation, Wellness Days, and Paid Holidays About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
    $30k-39k yearly est. Auto-Apply 45d ago
  • Scheduling Coordinator

    Ohiohealth 4.3company rating

    Scheduling agent job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Position starts at $16.63 per hour. Responsible for the daily scheduling of all in-patient and/or out-patient procedures in multiple sites and specialties at Grant and Riverside campuses, as well as, all other affiliated patient care facilities. The Scheduling Coordinator is responsible for the daily scheduling of all in-patient and/or out-patient procedures. Verifies demographic and insurance information. Requires knowledge of medical procedures and terminology. Provides exceptional customer service. Educates patients of where they need to check in for procedures and how to come prepared. **Responsibilities And Duties:** 70% Scheduling Functions: Screens and directs telephone calls, scheduling patients services for all Centers. Provides detailed information on all services and resources in multiple departments and services. Interviews and obtains necessary information to process patient registration. Updates each patient pre-registration, coordinates cancellation and re-scheduling, takes calls from various areas of health centers regarding patient's schedule or status. Monitors progress of daily schedules. 20% Customer Service: Screens and directs calls within three rings and according to established quality customer service standards. Informs management of patient complaints or other service concerns. Maintains confidentiality in all communications. 5% Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs. 5% Identifies and implements problem solutions. Participates in department process improvement efforts. Participates in meetings, work related classes and orientation of coworkers. Performs other miscellaneous duties as needed. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Knowledge of medical procedures; Basic computer and typing skills; 2 years experience in a healthcare setting or 2 years scheduling experience ; 2 years secretarial or unit clerk experience. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Bariatrics Riverside Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $16.6 hourly 43d ago
  • Scheduling Coordinator

    Rigdon Inc.

    Remote scheduling agent job

    Scheduling Coordinator - Remote Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You'll own account profitability by keeping schedules, technicians, and resources running smoothly. Key Responsibilities: Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service. Communicate: Notify clients and technicians of schedule changes; keep everyone informed. Track Technicians: Use GPS to monitor progress and address deviations quickly. Forecast & Manage Supplies: Ensure technicians have the materials they need. Analyze Data: Track scheduling trends and provide insights for improvements. Support Marketing: Monitor demand patterns and collaborate to expand business. Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances. Payroll Support: Generate reports and assist with payroll processing. Problem-Solve & Improve: Implement process improvements and tackle challenges proactively. Stay Current: Keep up with industry trends and best practices. Other tasks as assigned What We're Looking For: Strong organization, multitasking, and communication skills Proficiency with scheduling software and GPS tracking systems Analytical mindset with financial basics Customer-service oriented, proactive problem solver Ability to adapt and work under pressure Previous scheduling, coordination, or fleet management experience preferred Up-to-date laptop/desktop + fast, reliable internet (direct connection required) Perks & Conditions: Fully remote Occasional after-hours availability may be required Phone equipment provided by Rigdon Benefits: Eligible for benefits after completing a 60-day probationary period. Up to 80 hours of paid time off per year (prorated in the first year). Company-subsidized health insurance. Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
    $31k-42k yearly est. 60d+ ago

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