COMMERCIAL BANK FINANCIAL INSTITUTIONS ASSISTANT
Remote job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Operations Assistant (Remote)
Remote job
Flyte is redefining the experience of private aviation. We combine sleek, high-touch service with modern tools to deliver seamless flights for high-net-worth clients across the country.
As our Flight Operations Assistant, you'll be working for the Head of Operations of our day-to-day flight activity. You'll support our brokers, operators, and clients by managing the details that ensure each trip is booked cleanly, scheduled correctly, and executed flawlessly.
This is a client-facing, high-responsibility support role built for someone who thrives in a fast-paced environment, has incredible attention to detail, and knows how to stay calm when things move fast.
If you've worked in executive support, hospitality, client services, or private travel, and want to play a key part in building a top-tier charter brand… This is your role.
What You'll Do:
Send, manage, and follow up on contract and payment for bookings
Schedule flights on Avinode and track flights in coordination with brokers and operators via SMS & E-mail
Be the main point of contact for clients on the day of their flight
Monitor day-of changes and ensure clients stay informed and supported
Handle back-end coordination so our brokers can focus on selling
Flag issues, delays, or changes and step in to resolve before they become problems
Assist with post-flight follow-up and client experience insights
Finishing touches of the in-flight experience (from coordinating any in-flight catering from our clients' favorite restaurants to sourcing their favorite champagne for the ride).
What We Offer:
Competitive salary: $75,000-$150,000
Fully remote role (NYC Metro preferred for occasional in-person meets)
A front-row seat to the inner workings of a fast-growing private aviation startup
Direct access to founders and brokers-you won't be siloed
Clear lane for career growth as Flyte expands
Flexibility and autonomy within a clear structure
You MUST Have:
2+ years of experience in admin, operations, executive assistance, or client services
1+ years of Private Aviation industry experience
A calm, confident communication style, especially with high-end clientele
Precision and attention to detail in scheduling, tracking, and follow-through
Tech-savvy with tools like DocuSign, Google Calendar, and Slack
Comfort working in a remote, fast-paced startup environment
Bonus: Exposure to the world of private aviation, hospitality, or luxury services
NYC Metro preferred (but not required)
Compensation:
Contractor role: $75,000-$150,000 salary
Litigation Secretary, Hybrid Schedule
Remote job
Adams & Martin Group has partnered with a well-respected law firm to identify an experienced Litigation Legal Secretary for their team. This is a full-time, on-site opportunity supporting attorneys with high-level litigation, legal document production, trial preparation, and administrative responsibilities.
Responsibilities
Perform advanced and highly skilled legal secretarial duties, including drafting, proofreading, and preparing complex litigation documents, pleadings, and correspondence
Maintain consistent communication with attorneys, paralegals, clients, and regulatory agencies while upholding strict confidentiality of all legal matters
Handle litigation calendar management, including monitoring court appearance dates, deadlines, filing requirements, and trial schedules
Set up shell pleadings with minimal supervision and follow court-specific litigation protocols for federal and state courts
Coordinate attorney travel arrangements, meetings, conferences, and trial preparation logistics
Process incoming mail, enter attorney time, and prepare expense reports
Exercise sound judgment and discretion when communicating with clients and legal partners
Provide administrative support, overflow support, and serve as a team facilitator/team lead when needed
Recommend and implement new procedures to improve workflow efficiency
Maintain organized physical and electronic litigation filing systems for accurate document retrieval
Perform clerical tasks including photocopying, mailing, messenger/FedEx coordination, and transcribing dictations or telephone messages
Use litigation knowledge to ensure accurate and timely e-filings in federal and state courts
Apply strong attention to detail when proofreading documents for accuracy, grammar, and legal formatting compliance
Support attorneys with multitasking across competing litigation priorities and deadlines
Integrate fully with the litigation team and contribute to a proactive, collaborative environment
Qualifications
Minimum of seven years of litigation secretarial experience in a law firm
Expert-level knowledge of litigation court protocols, filing requirements, and e-filing procedures (federal and state)
Strong proficiency in Microsoft Office Suite and legal document production
Ability to type 60+ WPM
Strong communication skills, professionalism, and ability to work with confidential legal information
Highly organized, detail oriented, and able to work independently with minimal supervision
Ability to prioritize tasks, meet deadlines, and manage shifting litigation demands
Strong judgment, discretion, and ability to exercise initiative
Problem-solving skills and ability to handle high-volume legal document workflows
High school diploma or equivalent required
Willingness to work overtime as necessary
Benefits
Thirty-five-hour work week
Two weeks' vacation to start; three weeks after three years; up to four weeks accrued
Ten days of sick leave
Full health benefits, including vision coverage
Work Schedule
Full-time position, Monday-Friday, 9:00 AM-5:00 PM
Hybrid schedule - must be in the office a minimum of three days per week
Evening and weekend work may be required during peak litigation periods
Non-exempt position under the Fair Labor Standards Act
This firm offers competitive compensation, comprehensive benefits, and the opportunity to join a collaborative legal team with a strong litigation practice. Please submit your resume for confidential consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Scheduling Specialist - Remote after training
Remote job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position, working 11:30am to 8pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Scheduler -Home Equity & Origination Services
Remote job
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. We encourage you to apply today!
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Schedule appointments with Signing Agents.
· Confirm appointments with borrowers in order to meet specific scheduling and signing requirements.
· Build and maintain working relationships with team members, management and signing agents.
· Montitor the scheduling queue to ensure client turn times are met.
· Review special instructions and order notes to ensure appointments are scheduled accurately.
· Monitor the scheduling systems to ensure the team is not falling behind.
· Working the assigned tasks given for that day.
WHO YOU ARE
You possess …
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients.
· Excellent verbal and written communication skills.
Responsibilities
· Enter scheduling requests as necessary
· Assign scheduling requests within the company's turn time per client agreement
· Sending recruit requests to your managing team within a timely manner
· Monitor vendor fees to ensure fee guidelines are being met
· Obtain management approval for any fees exceeding the region's fee limit
· Adhere to all company policies and procedures
· Meet minimum production goals and quality requirements as set by management
· Proficient in ServiceLink operating systems and internal search engines
· Perform all other duties as assigned
Qualifications
· High School diploma or equivalent required
· Demonstrate good communication and customer service skills
· Detail oriented, efficient and organized
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Auto-ApplyConstruction Scheduler
Remote job
Salary Range: $80,000-$95,000 DOE Period of Performance: 12 months after award
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. Is seeking a highly skilled Scheduler to support the U.S. Army Corps of Engineers (USACE), Detroit District, in scheduling and project controls for the St. Mary's River Project. This role will primarily be performed remotely, providing professional scheduling services for up to 25 concurrent construction and maintenance projects managed by the USACE Detroit District. The Scheduler will develop, maintain, and analyze project schedules; support project planning and execution; and coordinate closely with USACE Project Delivery Teams (PDTs).The position requires periodic travel (up to five site visits) to the St. Mary's River Project Office in Sault Ste. Marie, Michigan.
This role is contingent upon award of project.
Responsibilities and Duties:
Develop, maintain, and update detailed Primavera P6 and Microsoft Project schedules to support planning, execution, and control of up to 25 projects.
Build Work Breakdown Structures (WBS) and integrate cost and schedule data as required.
Conduct critical path method (CPM) analysis, rolling-wave planning, and resource planning.
Coordinate closely with USACE project managers to ensure schedule accuracy and alignment with project objectives.
Prepare and deliver monthly combined schedule status reports, including narrative updates, milestone progress, delays, and change request documentation.
Attend weekly virtual coordination meetings with project managers to gather updates and resolve scheduling issues.
Support preparation of schedule reporting, briefings, metrics, and data visualizations for internal and external stakeholders.
Ensure compliance with USACE scheduling standards, policies, and documentation requirements.
Perform monthly schedule reviews and updates per USACE Program Execution Guidance.
Attend up to five site visits during the period of performance to receive government-furnished equipment, validate schedules, coordinate with USACE personnel, and support project closeout.
Maintain accurate documentation, including schedule files, progress records, and correspondence.
Required Education, Knowledge and Skills:
Bachelor's degree in Engineering, Construction Management, Project Management, or a related field; OR equivalent relevant experience preferred.
Minimum 5 years of experience in project scheduling or project controls preferred.
Expert proficiency with Primavera P6, Microsoft Project, and Microsoft Office Suite.
Strong knowledge of CPM scheduling, schedule logic, resource loading, and rolling-wave planning.
Demonstrated experience supporting federal or USACE projects
Ability to analyze schedule performance, identify variance drivers, and develop corrective actions.
PMI-SP, PSP, or other recognized scheduling certification preferred.
Experience preparing QCPs, monthly project reports, or government submittals preferred.
Strong written and verbal communication skills, especially in developing schedule narratives and briefings.
Ability to work independently, collaborate virtually, and coordinate with multidisciplinary teams.
Willingness and ability to travel to Sault Ste. Marie, MI, for onsite visits (up to five trips).
Valid driver's license.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
Auto-ApplyPart-time Scheduling Specialist - Pittsburgh, PA
Remote job
Job DescriptionDescription:
Gateway Rehab Center (GRC) has an opportunity for a Part-time Scheduling Specialist who is caring, compassionate and displays excellent customer service to individuals who are calling GRC seeking admission to treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling outpatient evaluations.
This position is remote, but the ideal candidate must live in Pittsburgh, PA region or surrounding counties.
This position receives frequent supervision and instruction. Note: The position is Part-time, but we will require some evening hours.
Why Choose Gateway Rehab?
Make an impact through Gateway's mission
“to help all affected by addictive disease to be healthy in body, mind, and spirit.”
Be a part of an organization that has been leading the way in addiction treatment for over 50years.
Enjoy the flexibility of a fully remote role while maintaining meaningful client connections.
Responsibilities
Completes non-clinical evaluation components consisting of and not limited to: answering initial calls and completing the pre-screening process, coordinating and scheduling outpatient evaluations.
Receive calls for other departments and will need to route calls appropriately.
Knowledge Skills and Abilities
Computer proficiency with working knowledge of Word, Excel, Teams and use of email.
Excellent verbal and written communication skills and organizational skills.
Familiarity with drug and alcohol/mental health treatment and/or managed care processes preferred.
Ability to multi-task.
Excellent time management skills.
Requirements:
High school diploma or GED.
Additional Requirements
Pass a PA Criminal Background Check.
Obtain PA Child Abuse and FBI Fingerprinting Clearances.
Pass Drug Screen.
Obtain 2-Step TB Test.
Work Conditions
Remote
Favorable working conditions work which may include evening hours of work.
Minimal physical demands.
Mental demands include attention to detail and strong customer service.
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Scheduling Specialist
Remote job
Float Health is hiring in Eureka, CA! About Float
Float Health is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting SuperNurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going into the overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
Having closed our Series A in 2023, we're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 45,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients.
The Role
As a Scheduling Specialist at Float Health, you will play a vital role in driving operational success and delivering an exceptional customer experience. You'll be responsible for coordinating nursing care by interfacing with specialty pharmacies, nurses, and patients, and maintaining relationships with all parties throughout the life cycle of a recurring patient. Leveraging various technology platforms, you'll ensure timely, accurate, and efficient scheduling and communication to support seamless care delivery.
This role requires strong organizational skills, excellent attention to detail, and a proactive, solutions-oriented mindset. You'll handle high volumes of communication and scheduling tasks-responding to or actioning approximately 40 Zendesk tickets, answering up to 30 phone calls, and scheduling between 10 to 30 patient visits per shift. Your ability to manage these responsibilities efficiently while maintaining a high standard of customer service is critical.
In addition to daily operations, you'll be encouraged to proactively identify and communicate opportunities for process improvement to maximize team efficiency. Flexibility, adaptability, and a collaborative spirit are essential, as you'll work cross-functionally with operations, product, and engineering teams to share feedback, unify workflows, and help shape the tools and automation that will drive future scalability.
What you'll do:
Use Float Health's proprietary technology and third-party platforms to schedule nursing visits for patients
Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely resolution
Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses
Schedule and confirm 10-30 patient visits per shift with accuracy and empathy
Communicate professionally via phone, email, and text to coordinate care and confirm scheduling details
Ensure all necessary documentation is collected and uploaded for scheduled visits
Manage and prioritize multiple tasks in a fast-paced environment without sacrificing attention to detail
Collaborate with cross-functional teams to track data, share insights, and provide feedback to streamline operations
Proactively brainstorm and communicate potential process improvements that enhance team efficiency and scalability
Cultivate and maintain effective working relationships with specialty pharmacies and nursing partners
Required skills:
Excellent critical thinking and problem-solving abilities
Highly organized and capable of managing competing priorities with strong time management
Exceptional customer service and communication skills-able to explain complex or sensitive information clearly and empathetically
Comfortable working both independently and as part of a team in a dynamic, evolving environment
Tech-savvy and confident navigating multiple platforms at once, with a strong interest in learning new tools
A mindset geared toward continuous improvement and operational efficiency
Prior experience in healthcare or familiarity with medical terminology is strongly preferred
Location and Schedule:
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week. We are looking for someone who can work weekends as part of their regular schedule for this role.
Work Hours: Float operates in the PST time zone. Work hours for this position are likely to be 11am to 7pm PST (including Saturday and Sunday).
Benefits:
Medical, dental, vision
401k matching
Unlimited PTO with minimum days
Paid parental leave
Phone & internet monthly stipend
Annual Learning Stipend
HSA & FSA
Voluntary Life, Accident, Hospital, and Critical Illness Insurance
Zero commute. Work wherever you are (on or around US hours)
Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000 per year. Individual compensation will be commensurate with the candidate's experience and location.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the
best
nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.
Scheduling Coordinator
Remote job
Scheduling Coordinator - Remote
Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You'll own account profitability by keeping schedules, technicians, and resources running smoothly.
Key Responsibilities:
Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
Track Technicians: Use GPS to monitor progress and address deviations quickly.
Forecast & Manage Supplies: Ensure technicians have the materials they need.
Analyze Data: Track scheduling trends and provide insights for improvements.
Support Marketing: Monitor demand patterns and collaborate to expand business.
Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
Payroll Support: Generate reports and assist with payroll processing.
Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
Stay Current: Keep up with industry trends and best practices.
Other tasks as assigned
What We're Looking For:
Strong organization, multitasking, and communication skills
Proficiency with scheduling software and GPS tracking systems
Analytical mindset with financial basics
Customer-service oriented, proactive problem solver
Ability to adapt and work under pressure
Previous scheduling, coordination, or fleet management experience preferred
Up-to-date laptop/desktop + fast, reliable internet (direct connection required)
Perks & Conditions:
Fully remote
Occasional after-hours availability may be required
Phone equipment provided by Rigdon
Benefits:
Eligible for benefits after completing a 60-day probationary period.
Up to 80 hours of paid time off per year (prorated in the first year).
Company-subsidized health insurance.
Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
Patient Scheduling Specialist II
Remote job
**This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training.
The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations.
Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested.
Duties/Responsibilities:
· Answer phones and greet patients courteously and respectfully.
· Schedule and reschedule appointments for consultations, procedures, and follow-ups.
· Verify and update basic patient demographic and insurance information.
· Provide appointment instructions to patients in a clear and friendly manner.
· Maintain accurate and confidential patient records in the scheduling system.
· Communicate schedule updates with clinics and other departments as needed.
· Participate in initial training and ongoing development sessions.
· Meet basic productivity expectations for call handling and documentation.
· Coordinate appointments across multiple physicians and departments.
· Provide insurance verification and preliminary benefit information.
· Create accurate price estimates and communicate them to patients.
· Troubleshoot and resolve basic scheduling conflicts or escalations.
· Assist with onboarding and mentoring of new staff.
· Monitor schedules for efficiency and proactively address gaps or overlaps.
· Contribute to process improvement by identifying workflow issues.
· Meet or exceed performance benchmarks in accuracy and productivity.
Qualifications:
· High School Diploma or equivalent.
· 2 years of scheduling experience in a medical setting.
· Strong verbal and written customer service skills.
· Excellent organizational and planning abilities; able to manage multiple tasks simultaneously.
· Working knowledge of medical terminology, insurance plans, and authorization processes.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
· Familiarity with EMR systems; NextGen and Phreesia preferred.
· Strong problem-solving and communication skills.
· Bilingual (English/Spanish) preferred.
Physical Requirements:
· Prolonged sitting at a computer workstation.
· Frequent use of a telephone.
· Ability to maintain focus while multitasking.
· Extended periods of viewing a computer monitor and reading small print.
· Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling.
· Capability to lift and carry light objects.
Pay Range: $24.00 per hr - $26.00 per hr
Patient Scheduling Specialist II - Remote
Remote job
Job Description
**This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training.
The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations.
Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested.
Duties/Responsibilities:
· Answer phones and greet patients courteously and respectfully.
· Schedule and reschedule appointments for consultations, procedures, and follow-ups.
· Verify and update basic patient demographic and insurance information.
· Provide appointment instructions to patients in a clear and friendly manner.
· Maintain accurate and confidential patient records in the scheduling system.
· Communicate schedule updates with clinics and other departments as needed.
· Participate in initial training and ongoing development sessions.
· Meet basic productivity expectations for call handling and documentation.
· Coordinate appointments across multiple physicians and departments.
· Provide insurance verification and preliminary benefit information.
· Create accurate price estimates and communicate them to patients.
· Troubleshoot and resolve basic scheduling conflicts or escalations.
· Assist with onboarding and mentoring of new staff.
· Monitor schedules for efficiency and proactively address gaps or overlaps.
· Contribute to process improvement by identifying workflow issues.
· Meet or exceed performance benchmarks in accuracy and productivity.
Qualifications:
· High School Diploma or equivalent.
· 2 years of scheduling experience in a medical setting.
· Strong verbal and written customer service skills.
· Excellent organizational and planning abilities; able to manage multiple tasks simultaneously.
· Working knowledge of medical terminology, insurance plans, and authorization processes.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
· Familiarity with EMR systems; NextGen and Phreesia preferred.
· Strong problem-solving and communication skills.
· Bilingual (English/Spanish) preferred.
Physical Requirements:
· Prolonged sitting at a computer workstation.
· Frequent use of a telephone.
· Ability to maintain focus while multitasking.
· Extended periods of viewing a computer monitor and reading small print.
· Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling.
· Capability to lift and carry light objects.
Pay Range: $24.00 per hr - $26.00 per hr
Scheduling Coordinator
Remote job
About the Role & Team
Disney's Direct-to-Consumer (DTC) team manages the Hulu and Disney+ streaming businesses within Disney Entertainment, delivering The Walt Disney Company's world-class storytelling to fans and families everywhere
The Disney+ Global Content Programming and Subscriber Engagement team drives content planning, scheduling, on-service merchandising, slate management, and programming insights to ensure a unified, strategic approach to content across the platform.
What You'll Do
Reporting to the Sr. Manager, Scheduling, the Scheduling Coordinator plays a key role in supporting the Disney+ Scheduling team. This position ensures flawless execution of global scheduling strategies and contributes to the accuracy and integrity of schedules through auditing and data reconciliation.
Key Responsibilities
Execute scheduling strategies with precision, ensuring compliance with established business rules.
Conduct spot-checks for other schedulers under the guidance of the Manager, Scheduling and Lead Scheduler.
Pull, review, and audit scheduling reports regularly to maintain data accuracy.
Serve as an additional point of contact for cross-functional teams on scheduling-related matters.
Assist with international launch initiatives and global rollout projects.
Provide support on ad-hoc projects and operational improvements as needed.
Required Qualifications & Skills
Minimum 2+ years of experience in content scheduling, slate planning, programming, distribution, metadata management, or content strategy-preferably within digital media or entertainment.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Google Suite (Docs, Sheets, Slides).
Exceptional verbal and written communication skills.
Highly detail-oriented with the ability to manage multiple priorities and meet tight deadlines.
Collaborative and diplomatic approach with proven success in matrixed environments.
Strong emotional intelligence and ability to build positive relationships across teams.
Proactive, solution-oriented mindset with a willingness to learn and adapt quickly.
Comfortable working in a fast-paced, evolving environment with shifting priorities.
Genuine passion for The Walt Disney Company's brands, franchises, and storytelling.
Preferred Qualifications
Experience with SVOD platforms preferred.
Familiarity with scheduling software and related tools preferred.
Proficiency in Excel; experience with VLOOKUP functions is a plus.
Global experience-through professional or personal exposure-is a plus.
Required Education
Bachelor's degree required, preferably in a related field.
Additional Information
This role is based in the Glendale office 4 days per week (Monday-Thursday) with flexibility to work remotely on Fridays.
The hiring range for this position in Glendale, California is $54,000.00 - $72,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Direct to Consumer
Job Posting Primary Business:
Disney Plus
Primary Job Posting Category:
Direct-to-Consumer Scheduling
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Glendale, CA, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-09
Auto-ApplyWork From Home Scheduling Coordinator
Remote job
Job DescriptionSalary: Salary + Bonus
Are you someone who wants to make an impact while working from home? Are you dependable, focused, motivated, competitive and relentless in the pursuit of your goals? If you answered yes, we want to speak to you! Our unique work experience can springboard your career.
Alliance Painting is a young, rapidly growing company ripe with fresh ideas and a unique work experience. We are seeking a highly motivated Scheduling Coordinator to join our team! This position has a base salary with significant bonus potential. A motivated person can earn as much as $50k with bonus. No experience necessary!
Must have reliable computer, stable internet, and noise cancelling headphones.
Duties:
Effectively organize and manage multiple appointment calendars
Swiftly answer phone and convert inbound opportunities
Rapid follow-up on digital form submissions & inquiries
Relentless follow-up with unconverted and past customers
Precisely input client data into a CRM
Schedule and confirm client appointment
Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
Essential Skills:
Professional tone and verbal presence
Professionally overcomes objections
Proactively listens and retains information
Ability to memorize and perfect a script
Above average knowledge of DFW geography and travel times
Ability to prioritize and organize multiple priorities
CRM experience an must
Effectively works with minimal supervision
Follows Directions (DO NOT CALL OUR OFFICE ABOUT THIS POSITION)
Essential Behaviors
Strives for perfection
Relentless pursuit of goals
Honest / Truthful
Competitive
This is a great opportunity to start a career with a young company.
Scheduling Coordinator
Remote job
About the Role & Team
Disney's Direct-to-Consumer (DTC) team manages the Hulu and Disney+ streaming businesses within Disney Entertainment, delivering The Walt Disney Company's world-class storytelling to fans and families everywhere
The Disney+ Global Content Programming and Subscriber Engagement team drives content planning, scheduling, on-service merchandising, slate management, and programming insights to ensure a unified, strategic approach to content across the platform.
What You'll Do
Reporting to the Sr. Manager, Scheduling, the Scheduling Coordinator plays a key role in supporting the Disney+ Scheduling team. This position ensures flawless execution of global scheduling strategies and contributes to the accuracy and integrity of schedules through auditing and data reconciliation.
Key Responsibilities
Execute scheduling strategies with precision, ensuring compliance with established business rules.
Conduct spot-checks for other schedulers under the guidance of the Manager, Scheduling and Lead Scheduler.
Pull, review, and audit scheduling reports regularly to maintain data accuracy.
Serve as an additional point of contact for cross-functional teams on scheduling-related matters.
Assist with international launch initiatives and global rollout projects.
Provide support on ad-hoc projects and operational improvements as needed.
Required Qualifications & Skills
Minimum 2+ years of experience in content scheduling, slate planning, programming, distribution, metadata management, or content strategy-preferably within digital media or entertainment.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Google Suite (Docs, Sheets, Slides).
Exceptional verbal and written communication skills.
Highly detail-oriented with the ability to manage multiple priorities and meet tight deadlines.
Collaborative and diplomatic approach with proven success in matrixed environments.
Strong emotional intelligence and ability to build positive relationships across teams.
Proactive, solution-oriented mindset with a willingness to learn and adapt quickly.
Comfortable working in a fast-paced, evolving environment with shifting priorities.
Genuine passion for The Walt Disney Company's brands, franchises, and storytelling.
Preferred Qualifications
Experience with SVOD platforms preferred.
Familiarity with scheduling software and related tools preferred.
Proficiency in Excel; experience with VLOOKUP functions is a plus.
Global experience-through professional or personal exposure-is a plus.
Required Education
Bachelor's degree required, preferably in a related field.
Additional Information
This role is based in the Glendale office 4 days per week (Monday-Thursday) with flexibility to work remotely on Fridays.
The hiring range for this position in Glendale, California is $54,000.00 - $72,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Direct to Consumer
Job Posting Primary Business:
Disney Plus
Primary Job Posting Category:
Direct-to-Consumer Scheduling
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Glendale, CA, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-09
Auto-ApplyRemote Part Time Patient Scheduling Coordinator
Remote job
Introduction to Chatterboxes
Chatterboxes, a team of experts and innovators within the pediatric speech-language pathology field, is seeking an exceptional new team member to join a passionate group of superwomen helping to improve the lives of children. Over the last fourteen years we have consistently pioneered new business model innovations and we're just getting started!
We value close-knit collaboration and strong relationships and invite applications from individuals interested in making a long term commitment to our mission. We are seeking someone to work remotely. In this role, you will work directly with our patients and Speech-Language Pathologists (SLP's).
The Opportunity
We are in search of a Patient Scheduling Coordinator to work alongside our SLP's to support the patient scheduling process. As a critical team member you will play a pivotal role in ensuring our patients are well served and our SLP's schedules are highly optimized.
Are you a tech-savvy organizer who loves solving complex scheduling puzzles while making a difference in children's lives? Join our team as a Patient Scheduling Coordinator and become an essential bridge between families and our dedicated speech-language pathologists.
If you enjoy helping those who help others make change within children's lives, this role may be your perfect fit. Above all, you are seeking the intangible balance that comes with a mission-driven company where you can drive impactful change in a vital and specialized industry. Making a difference in the lives of others is a critical aspect of your personal happiness level.
As our Patient Scheduling Coordinator, you'll orchestrate vital connections between families seeking speech therapy services and our experienced pediatric SLPs. Working in a virtual environment, you'll ensure every family's journey begins with warmth, clarity, and careful attention to their needs.
RESPONSIBILITIES:
Patient Matching & Scheduling
Create perfect matches between patients and SLPs based on multiple variables including clinician expertise, geographic location, availability, and age/diagnosis preferences
Coordinate both teletherapy and in-home visits, using Google Maps to optimize travel routes for clinicians
Maintain a dynamic waiting list using Monday.com to efficiently match clients with available appointment times
Coordinate therapy sessions with private client schools
Technology & Systems Management
Maintain up-to-date records in Simple Practice, including new client information, progress reports, and intake forms
Keep clinician availability calendars current and accurate
Track SLP specialties, interests, and availability using Google Docs and Sheets
Communicate efficiently with the team through Slack for all scheduling updates
Family Communication & Support
Guide families through the onboarding process with clear communication and necessary information
Manage appointment modifications and make-up sessions with care and attention
Document special requirements for home visits, including parking, directions, and security details
Provide warm, professional communication via phone and email
Team Collaboration
Work closely with Clinical Leaders daily to optimize new client placement
Keep SLPs informed of schedule changes and new appointments
Support the entire team in maintaining efficient scheduling processes
Requirements
Work Environment Skills: Proficiency in Slack for team communication. Experience with Google Sheets and Google Docs. Experience with Monday.com is a plus. Home or office setup that supports efficient working processes. Comfortable with remote work and self-management once given clear direction.
Minimum of 2 years of equivalent administrative experience.
Bachelor's degree in a related field preferred. You are a lifelong learner.
Self-starter with tenacity, comfortable working independently, multitasking to meet deadlines & ready to deliver.
Proficiency with modern technology and a knack for learning new digital systems is required.
Demonstrated commitment to customer care, compassion, and satisfaction, with an obsessive focus on timelines and deliverables.
An optimistic, upbeat, and resilient attitude, coupled with a solution-oriented mindset.
Possess an innate commitment to honesty and integrity.
Ability to dial up or down your time commitment to the role which will require an average of 15-20 hours per week but at times may increase based on seasonality.
What Makes You Perfect for This Role
Natural talent for organization and process improvement
Tech-savvy mindset with eagerness to learn new systems
Experience with scheduling or dispatching, particularly in home care settings
Problem-solving abilities that help you tackle complex scheduling puzzles
Genuine enjoyment in providing exceptional customer service
Strong communication skills across multiple platforms (phone, email, Slack)
Ability to juggle multiple priorities while maintaining attention to detail
Required Technical Proficiency
Comfort with or learning how to use practice management software (Simple Practice)
Experience with productivity tools including Google Workspace, Slack, Zoom and Monday.com
Ability to quickly learn and adapt to new technology platforms
Impact
Your role ensures that every child receives therapy from the best-matched SLP, while maintaining efficient schedules that maximize our clinicians' time and effectiveness. Your careful coordination allows our SLPs to focus on what they do best - helping children develop their communication skills.
Benefits
At Chatterboxes, we prioritize team member's professional and personal well-being:
We provide competitive compensation and job title reflecting your experience and qualifications.
Embrace the flexibility of remote work, allowing you to achieve a healthy work-life balance while contributing to our team's success.
A meaningful part-time role where you directly contribute to children's developmental journeys. The opportunity to make a real difference in families' lives through exceptional service
A supportive culture that values compassion, creativity, and positive energy
Sleep well at night and be proud of your work by being a part of a team of women in a mission driven company changing the pediatric speech language pathology industry.
We are a neurodiversity affirming organization and proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way the pediatric speech language pathology industry works for both therapists and patients.
Auto-ApplyScheduling Coordinator -Healthcare (Remote)
Remote job
Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What you'll work on:
* Generate and post physician schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters
* Ongoing maintenance of real-time schedule changes
* Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future State licensure/privileges
* Create summaries of coverage progress and remaining deficiencies
* Compile capacity/coverage needs by service line, by physician group, or other criteria to include a summary of progress
* Physician outreach to resolve capacity/coverage needs
* Communicate shift changes (extensions, change in start/end time, trades, etc.) as needed
* Enter monthly scheduling data such as physician availability and restrictions into the scheduling software to assist with schedule build and management
* Other duties as assigned
What you'll bring to Access TeleCare:
* Bachelor's degree
* 2+ years of administrative experience in healthcare
* Prior experience in workforce management / staff scheduling preferred
* Highly effective communication skills (written and oral)
* Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
* Ability to pay attention to details
* Ability to collaborate across multiple cross-functional teams
* Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills
Company perks:
* Remote Work
* Health Insurance (Medical, Dental, Vision)
* Health Savings Account
* Flexible Spending (Medical and Dependent Care)
* Employer Paid Life and AD&D (Supplemental available)
* Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Scheduling Coordinator Remote
Remote job
Are you ready to transform your passion for travel into a career? Join in as a Remote Scheduling Coordinator and utilize our advanced booking software that saves clients hundreds of dollars per night, while instantly boosting your earnings. Our booking engine surpasses major travel sites like Hotels.com, Expedia, and Booking.com, delivering unmatched value for clients and significant income for you.
What We Offer:
-Work with the best: You will work beside top performers in the field along with Business Development Managers from the world's most recognized brands.
-Flexible Hours: Work whenever and wherever you want.
-Exclusive Software Access: Use our top-tier booking engine to save clients money and maximize your earnings.
-Travel Perks: Enjoy opportunities for highly discounted trips, both for business and pleasure.
-Industry Expertise: Receive information on the latest travel trends and proven solutions.
-Family/Work balance: Having the ability to produce income from anywhere that has internet. You can earn even while on vacation.
Why This Opportunity is Exciting:
This role is perfect for individuals seeking a new career. Even those who enjoy travel and never knew about earning while traveling. Enjoy the excitement and flexibility of remote work while being part of a dynamic and rewarding field.
Requirements:
-No prior sales experience needed.
-Excellent communication and customer service skills.
-Ability to work independently and efficiently manage your time.
If you're eager to start a new and exciting career in the travel industry, apply now to become a Remote Travel Scheduling Coordinator. Discover the boundless opportunities that await you in this thriving field.
Installation Scheduling Coordinator
Remote job
Job DescriptionSalary: $20.00-$22.00
The Installation Coordinator uses their knowledge of company products, services, and policies to assist external and internal customers with appointments, questions, complaints, or problems. This position will speak with customers, listen to them, gain a better understanding of their needs, and offer possible solutions. The Installation Coordinator is responsible for collaborating with sales representatives, technicians, and customers to schedule installations.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Essential Functions and Responsibilities:
In a high-volume, fast-paced call center environment, the Installation Coordinator is responsible for:
Schedule new installation appointments with customers.
Coordinating with the warehouse team to order necessary parts and ensure timely delivery for scheduled jobs.
Efficiently routing technicians and subcontractors to job sites to minimize travel time and maximize productivity.
Responding promptly to incoming calls and emails from customers, technicians, and sales team members.
Documenting customer interactions, including inquiries, service issues, complaints, and resolutions.
Assisting customers via phone and email with basic troubleshooting for alarm system issues.
Provide polite, prompt, and professional customer service via phone and email.
Utilizing internal software, databases, and communication tools efficiently and accurately.
Meeting or exceeding established performance metrics while maintaining consistent service quality.
Answer or make calls, email, or web submission to customers to learn about and address their needs, complaints, or other issues with products or services.
Clearly communicating potential solutions to customers and ensuring their satisfaction and understanding.
Practicing active listening, confirming details, clarifying concerns, and de-escalating challenging situations as needed.
Responsible for onsite duties as assigned.
Must be punctual and adhere to attendance standards.
Adhere to all company policies and procedures.
Other duties as assigned by management.
Education/Experience:
High School Diploma or equivalent is required.
Minimum of 1 year experience as an Installation Coordinator, Customer Service Scheduler, Customer Service Representative, or related position is required.
Experience in the alarm or security systems industry is a plus.
Knowledge/Skills/Abilities:
Demonstrated ability to deliver high-quality customer service in a fast-paced, high-volume environment.
Strong organizational and time management skills with the ability to handle multiple tasks.
Skilled in handling customer concerns with empathy, patience, and professionalism.
Ability to troubleshoot basic technical issues and communicate solutions in layman's terms.
Excellent verbal and written communication abilities.
Proficiency with Microsoft Office applications (Outlook, Word, Excel) and general computer literacy.
Detail-oriented and capable of maintaining accurate records and documentation.
Proven ability to adapt to changing environments while remaining reliable, meeting deadlines, and consistently delivering high-quality work under pressure.
Experience with scheduling systems and dispatching field personnel efficiently based on availability, location, and urgency.
Ability to prioritize competing tasks and manage changing schedules with minimal disruption.
Understanding of basic logistics to optimize technician routing and minimize downtime or travel.
Problem-solving mindset with a focus on resolution and customer service.
Active listening skills to accurately understand customer needs, verify information, and respond appropriately.
Exhibits a team-first mentality with a focus on open communication and mutual support.
Ability to work collaboratively with cross-functional teams.
Licenses/Certifications:
Maintain a clear and valid Driver's License is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting
Standing
Walking
Fine Dexterity
Talking
Hearing
Vision
Color Vision
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems, Inc. maintains a quiet, smoke-free office environment. While this position is primarily office-based, it may occasionally require visits to customer sites, which may include office, industrial, or warehouse settings.
Company Benefits:
Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:
Medical Insurance with multiple plan options
Dental Insurance
Vision Insurance
Life Insurance
Paid Parental Leave
Disability Coverage:
Employer-paid Short-Term Disability
Optional Long-Term Disability
401(k) Plan with tiered employer match
Paid Time Off (PTO) starting at 3 weeks per year for employees
Paid Holidays: 8 recognized holidays annually
Employee & Friends/Family Discounts on security systems and monitoring services
Pet Insurance Discount
Employee Assistance Program (EAP)
Tuition Reimbursement
Company-sponsored events (friends and family welcome!)
Continuous professional development opportunities
A fun, positive, and high-energy work environment
Compensation:
The starting pay range for the Installation Coordinator is $20- $22 per hour, based on knowledge, skills, education, and experience.
#ADS25
Service Scheduling Coordinator
Remote job
Job Description
Who We Are
PAC is a global leader in advanced analytical instruments for laboratories and process environments in the hydrocarbon processing industry. Our cutting-edge technology helps customers maintain regulatory compliance and boost productivity. Join a team that thrives on innovation, precision, and customer satisfaction.
Your Role
As a Service Scheduling Coordinator, you'll be the heartbeat of our service operations-scheduling our field and in-house technicians, providing customer support, and ensuring seamless services. You'll work in a fast-paced, high-volume environment, collaborating across departments to resolve issues and improve processes.
This is a remote position. However, the successful candidate must reside in the Greater Houston, TX area.
???? Key Responsibilities
Schedule field service and depot repair technicians for installations, maintenance, and emergency calls
Coordinate global service work for warranty and goodwill issues
Manage customer communications, complaints, and updates on job status
Monitor inventory and expedite parts for timely work order completion
Generate and process service programs, work orders, and product returns
Maintain DISA, ASAP, NCMS, and OXY website records
Coordinate OSHA compliance and technician training
Produce daily service scheduling reports using IFS 10 ERP system
Collaborate with sales, service, planning, and procurement teams
Support continuous improvement initiatives across service operations
???? Qualifications
High school diploma required; associate or bachelor's degree preferred
Minimum 3 years' experience in manufacturing environment within a customer service and/or scheduling role.
Minimum one year experience with an ERP system and Microsoft Office Suite
Strong organizational and multi-tasking skills
Willingness to work overtime as needed
Demonstrated ability to maintain confidentiality
Desired Skills
Exceptional customer service and communication skills
Detail-oriented with a focus on accuracy
Team player with a proactive attitude
Commitment to continuous improvement and problem-solving
Benefits
PAC offers a comprehensive total rewards package to support your career and personal well-being:
Health and wellness benefits
401(k) Savings Plan
Paid time off
Tuition assistance
Employee Assistance Program (EAP)
…and more!
Privacy
We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at PAC, please click on this link to view our Applicant Privacy Notice. ********************************************
PAC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Back End Scheduling Coordinator
Remote job
Job Description
Kyo is a leading provider of therapy for individuals with autism. Our core service is Applied Behavior Analysis (ABA) therapy, a clinically proven form of treatment for autism. Kyo serves thousands of children and teens across ten states and is growing rapidly to meet demand for its services. Every day, our team seeks to achieve the unachievable for our clients.
Kyo is seeking a Spanish speaking Back End Scheduling team member to join our growing team. This is a great opportunity for a candidate who has an aptitude for problem solving and who enjoys collaboration and helping others. You will be responsible for supporting client-families and providers with their schedules and navigating through our Kyo Care App.
While this is a fully remote position, applicants must reside in Concord, CA or Atlanta, GA in order to participate in quarterly in-office meetings.
Pay Range: $20.00-$22.00 DOE
RESPONSIBILITIES (Includes other duties that may be assigned):
Manages and maintains company staff database(s) accuracy to support clinical scheduling functions.
Performs scheduling operational duties to correct schedules .
Triage incoming email and phone call communications via ticketing system.
Performs migration of records from one client profile to another, and ensures accurate coding of sessions.
Multitasks between several different technology systems to complete functions.
Communicates with clients, and internal team members via ticketing system with a strong customer service orientation.
Works to educate client-families no the values of using the Kyo Care portal.
Updates client authorizations and ensures staff are using the correct service code.
Performs scheduling audits.
Collaborates with Scheduling staff, Client Services, Human Resources, and the Revenue Department.
Keeps up to date on changes imposed by our Leadership Team.
Resolve problem situations appropriately and independently.
Collaborates with Scheduling staff, Client Services, Human Resources, and the Revenue Department.
Exhibits tact and professionalism in difficult situations according to Kyo Values and Practices.
Performs all other duties as assigned.
QUALIFICATIONS:
Fluent English (Written and verbal), Spanish required.
High School graduate or equivalent.
Able to make decisions quickly when necessary.
Working knowledge of Microsoft Office suite, particularly Excel and Word, and comfort in learning new technology systems and workflows.
Must have the ability to professionally handle confidential information.
Excellent customer service experience, written and verbal communication skills including phone and email etiquette.
Ability to react to day-to-day operational requirements in a professional and timely manner, prioritizing and multitasking to meet deadlines.
Excellent attention to detail, judgment and follow-up skills.
Experience maintaining a high volume workload in a fast paced environment.
Ability to take initiative, collaborate in a team environment.
Ability to use active listening and problem solving skills to provide exceptional customer service.
Preferred: experience working in the healthcare sector.
PHYSICAL and BASIC REQUIREMENTS:
While performing the duties of this job, the employee is required to sit; use hands to finger; handle; or feel/hold objects; reach with hands and arms; climb or balance; speak, hear, and smell.
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
The individual must be able to effectively work in a normal production environment where temperatures and noise levels may vary.
Generally, the incumbent must be able to sit and use a computer for extended periods of time.
Ability to read and interpret documents in the English language such as employee handbooks, training materials and procedure manual
Strong internet connection and professional environment with the ability to utilize video conferencing for long periods of time with limited interruptions.
KYO OFFERS YOU:
Medical, vision, dental, and life insurance benefits for full-time staff.
Access to our Employee Assistance Program (EAP) and monthly wellness events.
Generous vacation time and paid holidays.
Matching 401k.
Commuter benefits.
Company provided laptop.
A supportive, team-based environment.
A strong organizational culture of professional support and development.
To learn more about Kyo and the amazing work we do, please visit our website: ***************