Job Description
Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p.
Job Duties:
Scheduling patient appointments and treatments internally
Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services.
Providing courteous, professional and efficient service to our patients.
Addressing patient concerns and inquires in an Professional and Empathetic manner.
Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations
Ability to work in a fast-paced environment.
Requirements:
Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services.
NextGen experience preferred.
Polite demeanor and client service skills
Ability to manage multiple priorities well and follow-through
Strong attention to detail
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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$30k-55k yearly est. 8d ago
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Scheduling Coordinator
Visiting Angels 4.4
Columbus, OH
SchedulingCoordinator - Senior Home Care
Position Type: Full-Time, in person
Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO
The SchedulingCoordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The SchedulingCoordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.
Key Responsibilities
1. Scheduling & Coordination
Develop, maintain, and update caregiver schedules to ensure all client needs are met.
Match caregivers with clients based on skills, experience, location, and client preferences.
Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.
Adjust schedules promptly in response to call-offs, client changes, or emergencies.
Track caregiver availability, preferences, and restrictions in scheduling software.
2. Communication & Support
Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.
Communicate promptly with clients and families regarding any changes in caregiver schedules.
Provide professional, courteous, and compassionate customer service to clients, families, and staff.
Collaborate closely with the team to ensure client care plans are fully supported.
3. Documentation & Compliance
Maintain accurate and up-to-date schedules in agency systems.
Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.
Document caregiver call-offs, tardiness, or availability changes for performance records.
Assist with timesheet and payroll verification by confirming shifts worked.
4. Team Support
Work closely with recruiters and HR to understand caregiver staffing levels and availability.
Provide feedback to management regarding caregiver performance or recurring scheduling issues.
Participate in after-hours or on-call scheduling rotation, if required.
Qualifications
Experience:
Previous experience in scheduling, staffing coordination, or office administration preferred.
Experience in home care, healthcare, or senior services strongly preferred.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills (both verbal and written).
Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.
Ability to remain calm under pressure and resolve scheduling conflicts quickly.
Compassionate, patient, and professional demeanor when working with seniors and caregivers.
Working Conditions
Standard office environment with frequent phone and computer use.
May require participation in after-hours on-call scheduling rotation.
Fast-paced environment requiring quick decision-making and adaptability.
Remote days are available.
Why Join Visiting Angels?
At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a SchedulingCoordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
$52k-58k yearly Auto-Apply 60d+ ago
PC SCHEDULER
Parker Trutec, Inc. 3.6
Springfield, OH
The Production Control Scheduler position requires a professional, organized individual with the ability to take ownership of new projects. This role requires management of multiple projects simultaneously, accuracy in daily work, and the ability to meet deadlines in a fast-paced environment. This position's duties include scheduling customer products through the heat treating process and communicating with the customer.
Qualifications (include but are not limited to ):
Good analytical skills, good written and verbal communication skills
Ability to work well with others in coordination of multiple job tasks involving several process steps and several work shifts
Record of dependability and good attendance
Demonstrated ability to be leader
Basic computer skills with Word/Excel/Outlook
Willing to work overtime as needed
Must be able to answer customer phone calls in a professional manner
Must be able to work with all Associates throughout the organization to achieve desired results
Must be able to operate and be expert in Visual Shop Software and Macola as required (experience in VS, Ship/Rec)
Duties (include but are not limited to):
Work closely with applicable Departments on shop floor and also with office accounting staff
Follow all customer work instructions, PQCT's, and Visual Shop/Macola Paperwork
Ability to identify all parts, verify control tags/VS paperwork is accurate and matches part identification
Communicate with all responsibility premium positions to ensure customer receives appropriate communication
Ensure that the work area remains clean, safe, and well organized at all times
Participate actively in the 5S Program
Enforce all safety regulations
Document discrepancies, overage, shortages, and correct errors
Ensure that all PC tasks required each day are done for the day
Be a backup as needed to other responsibility positions in the PC department
Enter efficiencies daily for responsible scheduling area
Core Responsibilities
A grade - (Lead, Schedule, Spreadsheets & Train) Ideal attendance points < 3
This grade represents the highest PC Scheduler grade and have ability to schedule all lines ISO/IQ/Auto Line, AFC/TKM/CGC
Proficiently update all of work sheets/inventory spreadsheets for daily communications
Proficiently identify the errors and correct on efficiency file
Demonstrate strong customer service feedback
B grade - (Schedule, Spreadsheets & Train) Ideal attendance points < 3
This grade represents the PC Scheduler that demonstrates the ability to make either ISO/IQ/Auto Line schedule Or AFC/TKM/CGC schedules independently, efficiently, and effectively
Proficiently update all of work sheets/inventory spreadsheets for daily communications
Proficiently identify the errors and correct on efficiency file
C grade - (Schedule & Spreadsheets) Ideal attendance point < 4
This grade represents an experienced PC Scheduler that has demonstrates the ability to make more than 1 schedule - ISO and IQ, Or AFC and TKM
D grade - (Learning & Schedule) Ideal attendance points < 4
This grade represents that PC Scheduler is in training and shadowing experienced PC Scheduler to learn how to make ISO/IQ, Or AFC/TKM schedules
Learning to update work sheets/inventory spreadsheets
Each Scheduling Area
An additional premium will be applied for each scheduling area where training is completed and documented and where proficiency is routinely demonstrated. (The areas are ISO/IQ/Auto and AFC/TKM/CGC)
$45k-74k yearly est. Auto-Apply 13d ago
Scheduling Coordinator
Dimichaelangelo Family Dentistry Inc.
Westerville, OH
Job Description
The SchedulingCoordinator engineers, monitors, and manages the dental schedule for multiple providers and helps patients understand their treatment needs, treatment options, and payment options. The SchedulingCoordinator will also perform all general front-office duties for the dental office.
Skills and Qualifications:
Knowledge of appointment coordinator procedures
Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
Ability to maintain composure and professionalism when exposed to stressful situations
Ability to develop trust with the doctors, co-workers, and patients
Ability to work cooperatively with management, staff, and patients
Ability to prioritize, organize, and complete tasks in a timely and independent manner.
Duties and Responsibilities:
Provide an exceptional patient experience by ensuring that patients are scheduled properly using the correct scripts and in a timely fashion.
Prepare, maintain, and monitor schedules.
Fill canceled/rescheduled appointments assuring the schedule is full.
Understand dental procedures and dental terminology for proper scheduling and treatment coordination.
Schedule and confirm patient appointments.
Monitor the log of unpaid insurance claims. Call insurance companies and follow up on claims more than 14 days old
Review and discuss treatment plans with patients along with payment options and policies.
Verify dental insurance information.
Greet patients as they come in. Make sure every patient that comes in has an identification photo and accurate personal and insurance information in their accounts.
Announce patients arrivals to staff. Monitor the clock to make sure all patients are seated on time
Scan patient forms into dental software and manage the document center.
Obtains necessary financial, and/or medical updates along with HIPAA forms.
Answer incoming calls including new patient calls, emergencies, requesting records, and follow-up.
Work closely with clinical staff and other front office staff to ensure smooth flow of patient care.
Perform general front office duties and other duties as required.
Physical Requirements:
The following physical activities described are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the individual is required to utilize repetitive hand, wrist, and finger movements; walk, stand, and sit for extended periods; raise and lower objects; occasionally required to stoop, bend, kneel, and reach above shoulders; and occasionally lift up to 25 pounds. The specific vision abilities required by this job include close vision.
$30k-44k yearly est. 5d ago
Patient Onboarding Specialist
Andhealth
Columbus, OH
Central Scheduling Full Time Columbus, OH
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the “Front Door” to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work.
What you'll do in the role:
Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment.
Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision.
Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action.
Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team.
Deliver a “Wow” experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach.
Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step.
Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department.
Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation.
Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them.
Education & Licensure Requirements:
Bachelor's degree preferred but not required.
Other Skills or Qualifications:
Background in healthcare.
Strong communication skills.
Excellent relationship building skills.
Here's what we'd like to offer you:
Equal investment and support for our people and patients.
A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
Supervisory Responsibilities:
None
Work Environment:
The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
$26k-48k yearly est. Auto-Apply 60d+ ago
Patient Services Representative I
Columbus Arthritis Center
Columbus, OH
Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork.
We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience.
What You'll Do
Greet and assist patients and visitors in a courteous, professional, and compassionate manner
Schedule and reschedule patient appointments accurately using the NextGen system
Facilitate patient flow by notifying clinical staff of patient arrivals
Verify patient demographics, registration forms, and insurance information
Collect patient payments, post transactions, and balance the cash drawer daily
Respond to patient questions and concerns with empathy and professionalism
Maintain patient privacy and confidentiality in compliance with HIPAA
Open and close the office and assist with front-desk operations as needed
Communicate effectively with providers and staff to ensure coordinated care
What We're Looking For
Strong attendance, punctuality, and reliability
Excellent customer service and communication skills
Professional demeanor with a positive, patient-centered attitude
Ability to multitask and remain calm in a fast-paced environment
Strong attention to detail and accuracy
Comfort using computers and electronic health records
Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day
Work Environment
Primarily front-desk and computer-based work
Extended periods of sitting or standing
Collaborative outpatient clinical setting
Why Join Columbus Arthritis Center
Stable, weekday schedule - no evenings or weekends
Supportive team environment
Opportunity to grow within a large, well-established specialty practice
Be part of a mission-driven organization focused on compassionate care
$28k-34k yearly est. 2d ago
Patient Coordinator
Dermafix Spa
Columbus, OH
Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
$28k-39k yearly est. Auto-Apply 60d+ ago
Surgical Patient Coordinator
Donaldson Plastic Surgery, LLC 4.1
Dublin, OH
Job DescriptionSurgical Patient Coordinator About Donaldson Health Donaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient's journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail - not a spa, and not a stuffy doctor's office.
We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients' concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person - not just a body part or a quick-fix procedure.
Surgical Patient Coordinator overview
At Donaldson, the Surgical Patient Coordinator plays a vital role in the Practice's surgical patient interactions. With responsibility to surgeons and their patients, the Surgical Experience Coordinator demonstrates the Donaldson culture to both new and potential clients, while fostering an environment of cooperation, positivity, and empathy amongst the team. Executing the surgical coordination system, the Surgical Patient Coordinator builds relationships with surgery centers and vendors to ensure Donaldson's reputation only grows. The Surgical Patient Coordinator is focused on keeping surgeons busy in the OR by coordinating across the organization to develop strategies that maximize productivity and conversion. Finally, and most importantly, the Surgical Patient Coordinator is responsible for the development of meaningful, caring, and collaborative relationships with all our patients.
Core responsibilities
Assist patient through the surgical booking experience, from prepping quotes for the initial consultation to the interactions with patients between initial consultations and surgery booking and any communications prior to the surgery.
Maintain intricate knowledge of surgical procedures and Practice offerings and pricing models and goals and be able to interpret and apply that knowledge to meet patient goals with ultimate goal of booking surgeries.
Quickly build accurate quotes based on information provided by individuals in the first consultation, and communicate with patients about surgery quotes, financing options, and cancellation policy, helping them understand options and working with them to book the surgery.
Provide detailed written summaries of quotes to patients and potential patients after initial consultation to give them all relevant information needed to be able to book surgeries.
Track quotes given and booking rate; track reasons given for not booking, and follow up with those who have not elected the surgery to try to get them to book; set up in-person consults as needed to try to drive booking.
Once patients have booked surgery, schedule surgery and payment deadlines and communicate information to the patient; during second consultation, meet with the patient and go over before and after photos, walk patient through the surgical journey, both before and after, and answer any questions patient may have.
One week prior to surgery, send patient details needed immediately before or the day of the surgery, share testing requirements and items for patient to take to the surgery center and confirm implant info.
Ensure all patient paperwork is completed prior to surgery and order any pre-admission testing or pre-operative clearance as needed; additionally, ensure results are received and recorded
Build relationships with surgical patients to enlist vocal brand ambassadors.
Manage OR and procedure schedules, including coordinating timing and paperwork with surgery centers and second consult and procedure schedules internally.
Manage patient payment spreadsheet; check in prior to surgery and follow up with patients if needed; communicate cancelling and rebooking as needed for non-payment; find other patients to fill canceled spots.
Collect and accurately patient copayments and insurance payments.
Submit accurate prior authorizations for insurance cases to ensure coverage and coordinate communications with insurance companies.
Receive and coordinate verification of post-operative reports from the Surgeons.
Complete LOA and FMLA paperwork for patients for surgery patients.
Oversee implants for surgery, including procuring right sizes, filling out consignment sheets, and providing implants to first assist to bring to the surgery center; order implants or notify responsible individual as necessary to maintain stock; track and label implants in inventory.
Accountable for tracking and managing implant warranty cases; work with First Assist to ensure implants are explanted and sent back to the manufacturer; follow up as needed to resolve issues.
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$34k-42k yearly est. 14d ago
Patient Care Advocate
Alpaca Audiology
Delaware, OH
Ohio Hearing, part of Alpaca Audiology is looking for a talented and competitive Regional Customer Service/Sales Advocate to handle all levels of communication (email, chat, inbound and outbound calls) and generate appointments in a specific region.
A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company's clientele.
The advocate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. One must be comfortable placing and or receiving over 100 calls per day to new and existing patients, generating interest from qualifying prospects and “closing sales”. Said individual will work on site in one of our Regional locations alongside our hearing instrument specialists and other office personnel.
Responsibilities
Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in multiple systems
Capacity to navigate through multiple computer applications with speed and accuracy in a fast-paced work environment
Ability to multi-task and prioritize tasks effectively and efficiently
Ability to source new opportunities through inbound/outbound lead follow-up and outbound cold calls
Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media
Ability to support to all levels of management in all areas of the region front facing customers or on the phone
Requirements
HS Diploma or higher.
Call center, customer service/sales experience.
Proficiency with technology/software applications.
Must be proficient in Excel.
Excellent verbal and written communications skills
Strong listening and presentation skills
Track record of over-achieving quota
Strong phone presence and experience making over 100 of calls per day
Experience working with a CRM and multiple systems
Ability to multi-task, prioritize, and manage time effectively
Self-Sufficient and passionate about success
$23k-39k yearly est. 60d+ ago
REFERRAL SPECIALIST
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
: This position supports the Organization by functioning as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service.
$31k-35k yearly est. Auto-Apply 60d+ ago
Service Department Scheduler
Hugh White Chevy Buick Nissan Lancaster
Lancaster, OH
Immediate availability for individuals that are highly productive excel in customer service! We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a Service Department Scheduling Representative. You will be required to contact and follow up with our service customers and improve customer retention. Daily duties consist of inbound calls, high volume outbound calls and helping customers through the dealerships service process.
In this role, you will be the link between our service customers and the service department. You will assist the customer by scheduling their vehicle for service. You will be on the phone most of your day, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer!
Who We Are
At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan with 4% Employer Match
Paid Vacation
6 Company Holidays
Paid Training
Ongoing Professional Development
Employee Discounts
Closed on Sundays
Saturday Lunches Provided
Legacy Company (over 100 years in business)
Employee Pot-Lucks, Luncheons, and Team Activities
Tight-Knit and Inclusive Culture
Internal Career Progression and Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
Answer customer calls and establish follows-up with service appointments.
Respond quickly to internet and phone inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up calls with customer after service visit
Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management.
Utilize CRM tracking system daily.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Previous call center experience is a HUGE PLUS
Valid driver's license
Willing to submit to a pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$30k-56k yearly est. Auto-Apply 60d+ ago
Medical Nutrition Coordinator
TCH Group, LLC 2.9
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
$36k-56k yearly est. 2d ago
Medical Nutrition Coordinator
Carsonvalleyhealth
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
Do you like puzzles?
The world of insurance benefits is a big puzzle these days.
Help our patients put all of the pieces of their insurance information together.
We need your help to assist our patients, and staff, with understanding how to get most out of their insurance benefits. Make the complex, simple.
Determining patient benefits directly from source information.If you are the type of person that has a "close enough is good enough" mentality or a person who rejects consistency as a primary goal, this job is not for you.
No experience necessary.
You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + flexible schedule. If this sounds "like you", please send your resume.
$26k-34k yearly est. 60d+ ago
Patient Access Representative (Casual/As Needed)- Western Ave. Health Center
Adena Health 4.8
Chillicothe, OH
The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc.
Required Educational Degree:
Completed 3 years of high school; High School Diploma or GED
Preferred Education:
Business or Healthcare education desired
Required Experience:
0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute
Preferred Experience:
Other healthcare, hospital or physician experience
Benefits for Eligible Caregivers:
Paid Time Off
Retirement Plan
Medical Insurance
Tuition Reimbursement
Work-Life Balance
About Adena Health:
Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
$29k-33k yearly est. Auto-Apply 5d ago
Front Office Receptionist I
Lower Lights Health 3.3
Columbus, OH
ABOUT US Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
JOB SUMMARY
Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive.
DUTIES
RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office.
A. Greet patients and visitors in a prompt, courteous and professional manner
B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information.
C. Validate patient insurances with each visit, and update their insurance as as needed.
D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee.
E. Collect co-pays from patients as required, and accurately enter them into patient's records.
F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match.
G. Maintain appointment schedules and follow office scheduling procedures.
H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients.
I. Must be able cover the front office receptionist role at all LLCHC locations as required, and often with little advance notice. This role requires reliable personal transportation at all times.
J. Understand and adhere to LLCHC employee policies, including attendance standards.
RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload.
A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive.
B. Accurately enter patients' personal data and demographics into the EMR.|
C. Stay current each day on the scanning of patient front office documents into the EMR.
RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation.
A. Document medication refill requests completely and clearly in the medical record.
B. Assure documentation is legible, professional and completed in a timely manner.
C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required.
D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction.
RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions.
A. Practice fire safety and be knowledgeable of all general emergency procedures.
RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently.
A. Demonstrate cooperative behavior in interactions with coworkers.
B. Participate in welcoming and orienting new staff.
C. Demonstrate effective time management and organizational skills.
D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center.
E. Must be very flexible in adapting to individual site workflows.
F. Accept and perform all other work-related duties as assigned by the Practice Manager.
RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all.
A. Keep work area clean and well organized.
B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas.
C. Inform Practice Manager of need for office supplies, well in advance of depletion.
RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth.
A. Attend required meetings and in-service education programs.
B. Participate on committees as requested by leadership.
C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities.
This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements.
BENEFITS AND PERKS
* Health benefits including medical, vision, dental, life, disability
* Generous Paid Time Off
* 10 Paid Holidays Student loan forgiveness opportunities
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
EOE STATEMENT
LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-33k yearly est. 40d ago
Patient Dining Associate - Berger
Ohiohealth 4.3
Circleville, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
HS diploma/GED preferred for individuals over 18 and not in high school.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-35k yearly est. 3d ago
Patient Service/Front Desk Coordinator
Myeyedr 4.3
Springfield, OH
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401K with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$25k-30k yearly est. Auto-Apply 3d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
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