Top Scheduling Coordinator Skills

Below we've compiled a list of the most important skills for a Scheduling Coordinator. We ranked the top skills based on the percentage of Scheduling Coordinator resumes they appeared on. For example, 12.0% of Scheduling Coordinator resumes contained Patient Care as a skill. Let's find out what skills a Scheduling Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Scheduling Coordinator resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Scheduling Coordinator jobs:
  • Demonstrated consumer satisfaction by interacting positively with patient care providers, community agencies, and third party payers.
  • Communicate with field personnel, management, family and agency representatives regarding patient care.
  • Coordinate to facilitate patient care planning and create a positive patient experience
  • Maintain accurate patient records and strict confidentiality regarding patient care.
  • Provided key information within patient care and patient surgical procedures.
  • Communicated with patients and physician offices discussing patient care.
  • Verified insurance eligibility and benefits for patient care.
  • File every communication related to patient care.
  • Provide excellent patient care/customer service.
  • Developed patient care plans, including assessments, evaluations, and Made appropriate interventions by reading and interpreting fetal heart monitors.
  • Maintain excellent customer service with focus on patient care to all outlying offices and both internal and external teammates and physicians.
  • Scheduled for in and outpatient surgeries, scheduled x-ray appointments, physical therapy in and out patient care as needed.
  • Performed other duties that may have been assigned for the purpose of carrying out office activities and fulfilling patient care.
  • Answer phones on a multiple queue system and direct them accordingly, one call resolution, and exceptional patient care.
  • Assisted during surgery days, patient care, medical experience gained in sterile field and knowledge and understanding laser care.
  • Created, monitored, updated and generated a database for follow-up diagnostic procedures which improved quality of patient care.
  • Participate with the Physician, Referral Sources, Patient Care Manager and Professional Staff in coordinating home care services.
  • Maintained a high level of productivity through calls and order processing without compromising customer service and/ or patient care.
  • Specialized in maintaining a positive image within the community through CSI and all related aspects of patient care.
  • Coordinated patients and Doctors schedule to keep a steady flow for our technologist to achieve great patient care.

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2. Insurance Companies

high Demand
Here's how Insurance Companies is used in Scheduling Coordinator jobs:
  • Communicate with the Authorization and Verification department to ensure that all patients are scheduled with current and appropriate insurance companies.
  • Verify insurance coverage; obtain treatment authorization from primary care physicians and insurance companies for diagnostic tests and outpatient procedures.
  • Reviewed worker compensation referrals Scheduled appointments with independent medical physicians nationwide Provided physician reports to clients, lawyers and insurance companies
  • Worked closely with insurance companies to include verifying eligibility, processing insurance claims and posting insurance payments.
  • Act as liaison between patients surgical facilities and insurance companies to facilitate efficient scheduling and necessary authorizations.
  • Demonstrated ability to maintain referral documents and contacting insurance companies to ensure all approvals are met.
  • Document patient communication Call insurance companies Accomplishments Worked autonomously and directly with other team members.
  • Answer phones/transfer calls * Book patient appointments * Verify insurance/contact insurance companies * Accounts payable/accounts receivable
  • Obtained from insurance companies required prior authorization for medical procedures as needed for patients.
  • Communicated and coordinated with insurance companies to secure authorization for surgical procedures.
  • Scheduled routes, confirmed appointments with patients and validated coverage with insurance companies
  • Worked with insurance companies to determine patient eligibility and benefits of coverage.
  • Worked closely with insurance companies for authorization of services using Vesta program.
  • Scheduled procedure accordingly, called insurance companies for benefits and prior authorizations.
  • Direct contact with medical insurance companies regarding patient's insurance coverage.
  • Verify insurance authorization for all incoming charge tickets with insurance companies.
  • Verify and obtain prior authorization from insurance companies for inpatient admissions.
  • Requested authorizations from insurance companies for all ambulatory surgical procedures.
  • Gathered information from insurance companies to obtain authorizations for surgery.
  • Submit insurance claims to clearinghouse or individual insurance companies electronically.

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3. Customer Service

high Demand
Here's how Customer Service is used in Scheduling Coordinator jobs:
  • Work with Customer Service Supervisor, Regional Clinical Supervisors, Operations Department and senior management to maintain daily schedules.
  • Provided unique customer service by promoting excellent client satisfaction while prioritizing tasks, building and sustaining client relationships.
  • Scheduled patient appointments *Managed & distributed all incoming calls *Posting Payments *Customer Service English and Spanish *Organizing Charts
  • Utilized transportation tracking systems to provide customer service representatives and/or customers with updated load status from carriers.
  • Created online appointment books for customer service representatives and management to view appointment history and trends.
  • Scheduled appointments for hospital, financial counseling and customer service, registered patients to hospital Computer.
  • Greeted all incoming patients and coordinated front office activities to better provide superior customer service.
  • Received telephone customer service requests and obtained necessary information via database or directly from customer.
  • Experienced working with diverse patient populations and complicated situations that require professionalism and customer service.
  • Manage doctors expectations through regular communication via phone and email to provide excellent customer service.
  • Answer calls from a clinical setting/Call-Center using exemplary customer service skills to schedule outpatient appointments.
  • Supported senior management and business operations with administrative, financial and customer service efforts.
  • Delivered a high-level of customer service for fourteen Pediatric divisions to maximize patient satisfaction.
  • Coordinate patient flow and was responsible for exceeding customer service and effectiveness.
  • Provide exceptional customer service to ensure the highest level of customer satisfaction.
  • Meet and exceed departmental goals for productivity, quality and customer service standards
  • Served as customer service representative for service complaints and general inquiries.
  • Create a friendly but professional atmosphere while providing excellent customer service.
  • Provide customer services to all developers and respond to emergency situations.
  • Maintained standard of excellent customer service as defined by corporate measurements.

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Scheduling Coordinator jobs:
  • Managed appointment coordinating/scheduling for two doctors and two hygienists, answered and screened telephone calls.
  • Answered approximately 6500 patient telephone calls annually with scheduling related issues.
  • Answered and directed phone calls professionally and efficiently.
  • Perform followup customer satisfaction phone calls.
  • Maintain professional customer service with high volume of phone calls involving consumers, prospects, care givers, and service coordinators.
  • Completed incoming requests from referring providers via telephone calls, emails, in-baskets or faxes and managed their requests and/or inquiries.
  • Answer Phone calls, Schedule appointments, Confirm, Collect Fee's for Service, attain Insurance Benefits Verification, Pre-Auth.
  • Make phone calls to Medicare and/or Medicaid health plan members to explain and schedule a free in home health risk evaluation.
  • Answered and directed phone calls, making phone calls, taking and distributing messages, handled inquiries and incoming work requests.
  • Performed administrative functions such as answering phone calls, operating office equipment, filing and stocking paperwork, and patient referrals.
  • Scheduled appointments, checked in patients, answer phone calls, handled insurance claims, and took payments from patients.
  • General clerical duties/administrative tasks, preparing staff time sheets for payroll, handles phone calls and reports to scheduling manager.
  • Receive and respond to phone calls, e-mails and faxes from vendors and transportation carriers requesting delivery appointments for merchandise.
  • Answered patient phone calls, scheduling treatments, confirming reserved time, or relaying messages for the office manager.
  • Meet and greet patients providing a relaxed and calm environment, assessed phone calls and properly managed individual cases.
  • Answer incoming phone calls to assist with answering general inquires, screening new patient and effectively resolve customer complaints.
  • Write referrals for doctor s orders, ordering supplies for in home use for patients, answering phone calls.
  • Greet patients, field phone calls, schedule patient appointments, enter patient and insurance data, process medical claims
  • Directed phone calls on an eight line phone system and distributed documents to each individual in the office.
  • Gather and analyze information from both emails and phone calls to prepare reports on the progress of projects.

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5. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Scheduling Coordinator jobs:
  • Conducted financial arrangements and appointment scheduling of patients.
  • Assisted patients and medical providers with appointment scheduling.
  • Supervised the Appointment Scheduling Department.
  • Involved in all areas of office and patient account management, including appointment scheduling, patient invoicing, and insurance billing.
  • Conduct all appointment scheduling requirements for 4 physicians, 80+ patients daily, to maintain patient flow.
  • Acted as a liaison between homeowners and notaries to assist in appointment scheduling for home refinances.
  • Handle all inbound calls for HVAC, Plumbing and Drain service appointment scheduling.
  • Communicate with clients and technician regarding appointment scheduling, changes or cancellations.
  • Orchestrate administrative functions, including appointment scheduling, filing and faxing.
  • Organized processes for patient and employee appointment scheduling.
  • Worked daily in reception and appointment scheduling.
  • Entered accurate information in RIS for appointment scheduling purposes, rescheduled and cancelled appointments.
  • Conducted daily appointment scheduling, filing of charts and answering high volume multi- line phone console.
  • Answer multiple phone lines, appointment scheduling, organize meetingsData entry, filing, process incoming documents
  • Answer multiple phone lines and directing calls * Appointment scheduling.
  • Greet patients & maintain files Appointment scheduling Front office support staff

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6. Medical Records

high Demand
Here's how Medical Records is used in Scheduling Coordinator jobs:
  • Assumed expanded responsibilities as medical records and assist patient with appointments to other specialist, provide instructions on diagnostic testing.
  • Created & maintained monthly patient/employee schedules* Human Resources responsibilities-hired aides, maintained employee files* Medical Records responsibilities* On-Call Coordinator
  • Reviewed referrals and authorizations, Scheduled meetings and representative s luncheons, electronically filed incoming medical records.
  • Continue Ophthalmology Technician and Electronic Medical Records Super User Duties Handled and process confidential patient information.
  • Registered, scheduled and admitted patients with proper identification, medical records, and insurance verification.
  • Support providers and nurses by preparing documents, obtaining and reviewing medical records for emergency referrals.
  • Provided historical reference by maintaining medical records and filing by alphabetical and categorical systems.
  • Prepare package with necessary medical records forms and educational documents for each visit.
  • Compiled medical records request and related material and distributed it to patients/requester.
  • Referenced electronic medical records for relevant testing information and reporting of results.
  • Coordinated surgical procedures and prepared medical records and surgical agreement packets.
  • Managed office organization including medical records, equipment and office supplies.
  • Released medical records upon request in accordance with governing center policies.
  • Reviewed medical records for completeness, assembled records into standard order.
  • Position Advanced to handle obtaining all New Patient Medical Records independently.
  • Experienced with electronic medical records, fluent in medical terminology.
  • Assisted in development of customized electronic medical records for practice.
  • Obtained patient medical history by using electronic medical records.
  • Managed the Medical Records department and supervised clerical workers.
  • Started new patient medical records and scheduled appropriate appointments.

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7. Surgery

high Demand
Here's how Surgery is used in Scheduling Coordinator jobs:
  • Implemented a process improvement model to expedite surgery authorizations which successfully reduced turnaround time by two business days.
  • Demonstrated superior attention to detail; surgery software program required Precise calculations of numerous information.
  • Checked patient insurance coverage, determines if referral or authorization for surgery is needed.
  • Corresponded with several surgery centers and physicians' offices in preparation for procedures.
  • Scheduled Oncology Surgeries office procedures, General Surgery procedures and Breast Oncology surgeries/procedures.
  • Review surgery schedules weekly to assure accuracy in scheduling for all surgical coordinators.
  • Provide leadership, manage and coordinate activities for busy six-suite ambulatory surgery center.
  • Reviewed patients' insurance benefits and eligibility with patient prior to scheduling surgery.
  • Managed Surgery center cases that required accuracy and attention to detail.
  • Confer with patients to derive medical history and previous surgery information.
  • Provide verbal and written communication to patients regarding their upcoming surgery.
  • Scheduled and coordinated the operating room for physician and patents surgery
  • Schedule appointments for General Surgery, Department of Medicine and Pediatric
  • Oversee patient preparation procedures for surgery or examination.
  • Obtain authorization for patients surgery and other procedures.
  • Scheduled all surgery and diagnostic testing appointments.
  • Coordinated surgery schedules for Physician Assistants.
  • Coordinated surgery scheduling and outpatient testing.
  • Updated family members during surgery.
  • Scheduled appointments for oral surgery.

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8. Patient Scheduling

high Demand
Here's how Patient Scheduling is used in Scheduling Coordinator jobs:
  • Managed assigned clinical provider schedules, monitored and updated patient scheduling in coordination with those providers.
  • Supervised and processed primary billing documentation, maintained records, and tracked patient scheduling.
  • Coordinate and maintain up to date interdisciplinary patient scheduling, and continuity.
  • Coordinate patient scheduling for a high volume specialized therapy center.
  • Identify opportunities to meet patient demand and facilitate patient scheduling.
  • Monitored and updated all patient scheduling in coordination with physicians.
  • Managed outpatient scheduling per physician s recommendation.
  • Developed and implemented centralized patient scheduling system.
  • Oversee the daily operation of hospital's outpatient scheduling department, while implementing new processes to meet increased volumes.
  • Trained schedulers, created new guidelines, procedures and deadlines that increased patient scheduling.
  • Helped front desk staff with patient scheduling and appointment follow-up as needed.
  • Front desk reception, telephone customer service, and patient scheduling.
  • Maintain records of all clerical functions pertaining to patient scheduling.
  • Managed patient scheduling for elite, cutting edge orthodontic practice.
  • Created tracking system to manage patient scheduling and frequency.
  • Conduct all front desk communication and patient scheduling.
  • Point of contact for incoming patient scheduling issues.
  • Train new employees to Inpatient scheduling.
  • Assisted in design and implementation of new patient scheduling forms and office procedures for more efficient scheduling of medical procedures.
  • Implemented electronic patient scheduling * Implemented recall system for restorative work * Daily management of patient, Hygienist and Dentist scheduling

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9. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Scheduling Coordinator jobs:
  • Answer calls and provide information regarding plastic surgery procedures, financing options and scheduling appointments with various plastic surgeons nationwide.
  • Performed general administrative duties such as scheduling appointments and filing and maintaining medical paperwork.
  • Assisted with scheduling cancellations and rescheduling appointments.
  • Monitored and assessed sleep study patients over the course of their treatment by ordering parts, scheduling appointments and contacting insurance.
  • Optimize patient satisfaction, provider time and treatment room utilization by scheduling appointments accordingly, by phone and in person.
  • Used computerized scheduling software for documenting patient information, processing claims, scheduling appointments, and presenting treatment plans.
  • Handle multiple incoming phone calls, scheduling appointments for any follow up / recalls or treatment pending on patients.
  • Assist patients by determining needs, scheduling appointments accordingly, then also manage the rescheduling or canceling.
  • Manage the front desk by answering phones, scheduling appointments, greeting patients and overseeing patient correspondence.
  • Answer incoming phone calls, forward calls, providing information, taking messages, or scheduling appointments.
  • Perform general office duties: correspondence, filling, copying, faxing, and scheduling appointments.
  • Fill in with answering phones and providing coverage for switchboard and scheduling appointments as needed.
  • Job Description: My duties included answering phones and scheduling appointments for fourteen doctors.
  • Worked closely with teams scheduling appointments and maintaining a POD schedule for 49 providers.
  • Provided general information about the program, as well as scheduling appointments for patients.
  • Performed patient intake, which included co-pays, referrals, and scheduling appointments.
  • Answered multiple phone lines, scheduling appointments and directing patient to doctor messages.
  • Assisted with transportation, personal care and scheduling appointments for Disabled Male Consumers.
  • Help families by scheduling appointments for Day +100 Bone Marrow Transplant work ups.
  • Worked as part of a call center team assisting patients with scheduling appointments.

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10. Front Desk

high Demand
Here's how Front Desk is used in Scheduling Coordinator jobs:
  • Handled all staffing-related administrative functions to include checking attendance line and managing front desk functions.
  • Manage medical front desk area and computerized scheduling, billing, and medical/insurance records management.
  • Front desk reception and scheduling patient appointments as for availability and urgency.
  • Transitioned with new practice and was responsible for the daily operations of the front desk and supported business manager as needed.
  • Manage front desk; maintaining files, phones, collecting payments, scheduling patients while keeping a timely flow for personnel.
  • Team Leader for front desk Registration Insurance Data Schedule Patients appointments Build doctors templates on signature Referral checks Greeter and discharging patients
  • Front desk, schedule RN/LVN to see patients out in Field, track reports & insurance authorization status.
  • Front Desk* Performed administrative duties including: office reception, maintenance of files and supplies and mail handling.
  • Last three years worked the front desk which was my favorite because I enjoy dealing with the customers.
  • Front desk backup/relief by answering phones, check-in, check-out, collections and assisting patients as needed.
  • Front desk: make sure parents sign in and help them with any questions or concerns.
  • Front desk receptionist duties; greeted visitors, checked in patients, rescheduled, answered phone.
  • Act as back up medical front desk in the event of a staff member's absence.
  • Scheduled patients, front desk reception, answering phones, customer service, general office procedures
  • Front desk reception duties; scheduling, charting, preparation of various reports and record keeping
  • Manage 12-15 student staff in front desk management, office assistants, and building attendants.
  • Performed front desk duties including filing, faxing, scheduling, coordinating patient treatment plans.
  • Filled in at front desk; checking patients in, verifying insurances, taking payments.
  • Call patients to schedule upcoming appointments also schedule appointment at Check-out desk and Front desk.
  • Assisted owner with hiring and training and created training manual for front desk staff.

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11. Staff Members

high Demand
Here's how Staff Members is used in Scheduling Coordinator jobs:
  • Coordinated 24/7 scheduling utilizing ScheduALL systems support graphics and graphic designer staff members for domestic and International Production programming services.
  • Promoted positive relationships with scheduling coordinators, physician, physician assistant and nursing staff members throughout the scheduling process.
  • Delegated responsibilities to staff members.
  • Carried beeper on weekends for call-ins by staff and scheduled other staff members who were available to cover the shift.
  • Answer phone calls in a professional and knowledgeable manner, as well as distribute incoming calls to appropriate staff members.
  • Fielded calls from over one hundred clients and over three hundred staff members to manage schedule adjustments as issues arose.
  • Evaluated 85 staff members for roles based upon knowledge, personal preferences and constraints, and individual career development goals.
  • Oversee 47+ staff members to ensure that all client homes are properly and adequately staffed for all care needs.
  • Developed spreadsheet for General Manager and Directors which tracked all 85 staff members including location and roll off dates.
  • Assist the office with coordination and delivery of information to the appropriate agencies, and other staff members.
  • Maintain effective rapport with patients, dentists, staff members, referring offices and the community.
  • Created and coordinated schedules for 40+ staff members and 40+ clients with 2-4 appointments per day.
  • Answer phones and take messages, if needed, transfer/forward to the appropriate staff members.
  • Interact with department co-workers as well as physicians, nurses and other staff members.
  • Orient and train new staff members as to the practices of the Scheduling Department.
  • Managed the appointment and meeting schedules for senior manager and/or assigned senior staff members.
  • Remain flexible to changing schedules and continue to update staff members/PRN/leads as needed.
  • Maintained scheduling for over 100 staff members for a busy banquet facility weekly.
  • Worked out of three offices locations, with 65 total staff members.
  • Assist in the hiring process along with orientation of new staff members.

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12. Office Supplies

high Demand
Here's how Office Supplies is used in Scheduling Coordinator jobs:
  • Scheduled procedures including testing and X-rays and ordered medical/office supplies.
  • Ensured office supplies were available and replenished appropriately.
  • Order office supplies and perform basic clerical/administrative duties.
  • Track, order, purchase, receive, and stock office supplies for Nursing Administration and nursing units.
  • Distributed applications, forms, and office supplies- including orientation folders- and processed mail and faxes.
  • Maintain inventory of all office supplies as well as ensuring the office is tidy and clean.
  • Order office supplies for each department, move, stock, and distribute supplies.
  • Placed supply orders from vendors as well as our office supplies for entire company.
  • Ordered and maintained office supplies, cleaning services and contractors for office repairs.
  • Maintained and organized reception area, ordered office supplies and equipment as needed.
  • Order office supplies and request service repair for office equipment as necessary.
  • Order office supplies, make copies, fax information, take inventories.
  • Purchased office supplies, advertising and other necessities within the department budget.
  • Provided exceptional customer service and care and maintained front office supplies.
  • Ordered office supplies and managed an online account for such items.
  • Check office supplies and paper supply and place orders as needed.
  • Ordered office supplies, filed, type, and handled correspondence.
  • Maintain inventory and ordered office supplies and equipment as needed.
  • Order and manage office supplies, medical supply inventory.
  • Answer telephone, ordering office supplies and customer service.

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13. Radiology

high Demand
Here's how Radiology is used in Scheduling Coordinator jobs:
  • Performed patient registration, insurance verification, and assisted patients with scheduling radiology and chemotherapy appointments in a demanding environment.
  • Communicate with a wide variety of insurance companies to verify patient eligibility and benefits related to outpatient Radiology examinations.
  • Ensured smooth operations by effectively scheduling all OR and Radiology procedures for entire hospital.
  • Schedule patients Surgeries, Ambulatory, Respiratory Therapy, Cardiology, and Radiology appointments.
  • Scheduled patient appointments and handled referrals, created correspondence, processed radiology authorizations.
  • Obtained prior authorizations for medication, radiology procedures and inpatient/outpatient procedures.
  • Processed telephone requests from physicians for radiology and laboratory tests.
  • Act as liaison between radiology imaging representatives and clinical department.
  • Performed administrative tasks for Director of Radiology and Office Manager.
  • Obtained needed information to ensure properly scheduling of radiology events.
  • Scheduled radiology and nuclear medicine appointments for patients and physicians.
  • Managed and coordinated patient appointments for the Radiology Department.
  • Schedule and guarantee authorization for all radiology procedures.
  • Scheduled appointments for breast center and radiology department.
  • Coordinate with radiology facilities and surgical center.
  • Schedule PACE participant's specialty office appointments such as Orthopedic, Radiology, Ophthalmology, Vascular Surgery, Orthopedic Surgery etc.
  • Scheduled MRI, CT, PET, ultrasound, mammograms, and diagnostic studies appointments for the radiology and oncology departments.
  • Perform front desk reception, registration, money collection, and scheduling for diagnostic radiology, cardiopulmonary, and lab work.
  • Worked up and managed daily provider clinics by printing out chart notes and ordering tests, radiology, etc.
  • Experience with Diagnostic Radiology (DR) procedures and computer software applications required to schedule and coordinate DR procedures.

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14. Treatment Plans

high Demand
Here's how Treatment Plans is used in Scheduling Coordinator jobs:
  • Reviewed, confirmed and updated treatment plans for new findings, discussed financial responsibilities and assisted patients in making financial arrangements.
  • Updated patient insurance information, submitted treatment plans for predetermination of benefits, and generated required reports for insurance claims.
  • Served in work hardening program, performing functional capacity evaluations and establishing treatment plans.
  • Verified insurance, prepared treatment plans and oversaw inventory and ordering of supplies
  • Monitored authorization against treatment plans to determine the need for additional authorization.
  • Presented treatment plans and developed financial arrangements.
  • Facilitated families on proposed treatment plans.
  • Communicated with patients regarding treatment plans, allowable benefits, costs for procedures, and submitted rendered services to insurance providers.
  • Schedule all new patients, patients with treatment plans, recalls and check on patients from previous day who had treatment.
  • Followed up on unscheduled treatment plans to ensure the patients would receive the care the doctor had recommended.
  • Create patient treatment plans after carefully reviewing their charts, as well as the doctor's notes.
  • Schedule customers on a daily basis appointments for treatment plans, therapy services on a weekly basis.
  • Send out prior authorizations for proposed treatment plans.-Answer multiple phone lines with a very heavy call volume.
  • Schedule patient's chemotherapy appointments according to individual treatment plans, and order ancillary studies and referrals.
  • Reviewed treatment plans in detail including all costs and set up any financial arrangements for patients.
  • Presented treatment plans and payment options for patients and ensured all patients have a returning appointment.
  • Provide proper customer service, explaining treatment plans, patient flow, and other patient concerns.
  • Presented Treatment Plans, Financial Arrangements, Collected Payments, Handled Daily Deposits and Reports.
  • Handled necessary paperwork such as dental charts, appointment cards, referrals and treatment plans.
  • Explain treatment plans to patients and answer questions regarding frequency of treatments and ancillary procedures.

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15. High Volume

average Demand
Here's how High Volume is used in Scheduling Coordinator jobs:
  • Respond and monitor a high volume of call on a daily basis, for scheduling surgical procedure and outside procedures.
  • Supervised office staff and scheduled surgery and other medical procedures for a high volume four physician ophthalmic practice.
  • Cross trained in media replication, demand print, high volume kitting, shipping, and order prep.
  • Communicate with Primary Care Physicians to ensure diagnosis compliance and patient safety in high volume call center.
  • Answer incoming calls for a high volume call center and direct calls according to patient's request.
  • Managed the needs and demands of nine high volume housing authority accounts in North and South Carolina.
  • Screen and prioritize a high volume of calls, manage records, and update patient information.
  • Answer high volume of incoming calls from various business, such as doctors offices and patients/clients.
  • Read and interpret high volumes of emails, correspondence, and faxes on a daily basis.
  • Screen and disseminate a high volume of incoming calls to the appropriate line of care.
  • Managed and scheduled multiple subcontractors and projects in a fast paced, high volume environment.
  • Provide daily activity schedule to media, demand print, and high volume manufacturing.
  • Answered a high volume of incoming calls while handling in person inquires from clients.
  • Scheduled appointments for homeowners for a remodeling estimate in a high volume call center.
  • Schedule, re-schedule and cancel appointments in a high volume call center environment.
  • Handle a high volume of incoming calls from social workers and responsible parties.
  • Make sure that all calls are answered specially during high volumes of calls.
  • Monitored and maintained inbound call queue for high volume inbound call center.
  • Answer incoming calls and manage high volume of emails regarding changes needed.
  • Answer and transfer high volume calls in a courteous and friendly demeanor.

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16. New Clients

average Demand
Here's how New Clients is used in Scheduling Coordinator jobs:
  • Requested authorization and provided clinical documentation when new clients began services or when authorization period ended.
  • Processed customer accounts- retrieved, sorted, and established data entry- input new clients and employee data and arranged multiple schedules.
  • Helped to transition new clients by creating a working relationship between our office staff and medical staff.
  • Assign qualified caregivers to our current clients as well as find the right caregiver for new clients.
  • Staffed current open shifts daily/ long term* New clients long term/ short term/ emergency staffing.
  • Staffed/assigned new clients to clinicians according to scheduling protocols, managing a 2K patient census.
  • Scheduled initial and follow up appointments for new clients with clinics closest to their homes.
  • Work with outside agencies to help with client placement and procure new clients.
  • Claim missed visits and input new clients and employees into the system.
  • Ensured care coverage of existing clients and added services for new clients.
  • Utilized Hospital Management software to generate reports and track new clients.
  • Serviced existing and new clients on call on weekends and weekdays.
  • Coordinate with the Client Services Director to staff new clients.
  • Keep weekly reports of New Clients and Lost Clients.
  • Handle all Intake Service requests for potential new clients.
  • Set up new clients and start with services.
  • Prepare folders and maintain records of new clients.
  • Coordinate schedules for new clients with case managers.
  • Handled service inquiries for potential new clients.
  • Coordinate assessments and intakes for new clients.

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17. RN

average Demand
Here's how RN is used in Scheduling Coordinator jobs:
  • Established and maintained internal/external collaborative relationships.
  • Coordinated logistics such as: catering, meeting supplies, domestic and international travel arrangements including lodging and restaurant reservations.
  • Worked with Director to ensure department is staffed appropriately and identify areas of opportunity and concerns with CSD operations.
  • Serve as a mediator between internal auditors and financial center management to interpret audit findings.
  • Coordinated with superintendents and gave transport schedules to the appropriate individual or government agency.
  • Facilitate ordering system pertaining to all internal Bills of Materials relating to production needs.
  • Correspond with Domestic and International coordinators to allocate technical work assignments for client orders.
  • Address patient concerns about testing procedures and provide one-on-one counseling during testing sessions.
  • Provided data entry efficiency while multitasking and handling medical staff requests and concerns.
  • Develop procedures and training guidelines concerning all area support systems and quality standards.
  • Facilitate Enterprise Client and Engineer installation schedule for IP and Internet based telecommunications.
  • Utilized software tools to monitor service activity and escalate concerns to appropriate party.
  • Communicate effectively with patients and dental office staff concerning upcoming scheduled procedures.
  • Coordinated communications between internal and external employees as well as outside vendors.
  • Communicated, involved and compromised the external providers in the company objectives.
  • Developed and implemented an information gathering process for internal and external clients.
  • Deliver superior internal and external client support to all management levels.
  • Coordinated and organized testing and other procedures for international patients.
  • Developed successful client relationships and earned reputation for great service.
  • Maintained accurate records of all actions within internal origination system.

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18. Schedule Changes

average Demand
Here's how Schedule Changes is used in Scheduling Coordinator jobs:
  • Follow through with timely communication to all appropriate locations and individuals of patient location/assignment, schedule changes.
  • Communicated with patients and caregivers regarding scheduled appointments and made schedule changes as requested.
  • Keep Site Management updated of schedule changes-Educate clinicians on scheduling protocols and guidelines.
  • Communicated with clients/caregivers of any schedule changes, cancellations or additions.
  • Informed and directed clinical appointment schedulers, nursing staff, nursing supervisor of schedule changes necessary due to emergency cases.
  • Communicated with the HR departments of multinational companies to organize all schedule changes, coordinate new classes and address concerns.
  • Provided a detail report of all calls and schedule changes that occurred for the night or weekend.
  • Communicate new assignments and/or schedule changes to clinicians and clients in a timely and professional manner.
  • Communicated consistently with both clients and caregivers regarding schedule changes, cancellations, or additions.
  • Take calls from visiting staff and Clinical Managers for time-sensitive requests and schedule changes.
  • Communicated and managed schedule changes and conflicts to Anesthesia nursing and doctoral staff.
  • Processed emails from claim handlers and their team managers requesting for schedule changes.
  • Prepare and mail recalls and notifies patients of schedule changes according to protocols.
  • Communicate daily with caseworkers, clients, and service providers on schedule changes.
  • Communicated with clients and caregivers of any schedule changes, cancellations or additions.
  • Handle call-outs and/or emergency schedule changes with little or no advance notice.
  • Assist customers with travel itineraries, confirmations and schedule changes.
  • Communicate new assignments and schedule changes to caregivers and clients.
  • Document all schedule changes and complete computer entry of changes.
  • Communicated surgery schedule changes to the physician and physician staff.

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19. Surgical Procedures

average Demand
Here's how Surgical Procedures is used in Scheduling Coordinator jobs:
  • Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or surgical procedures.
  • Completed appropriate legal documentation and follow up visits for various surgical procedures with patients.
  • Coordinate scheduling of patients for surgical procedures with doctor's offices and anesthesiologists office.
  • Scheduled ophthalmology related surgical procedures including cataracts, lasers and cosmetic procedures.
  • Submit and review prior authorization requests for outpatient pain management surgical procedures.
  • Scheduled, confirmed, and provided protocol information regarding all surgical procedures.
  • Worked independently, scheduling surgical procedures for 10 orthopedic surgeons.
  • Scheduled surgical procedures with the hospital and outpatient facilities.
  • Scheduled various medical/surgical procedures and post-procedure follow-up appointments.
  • Guided patients in preparation for surgical procedures.
  • Verified insurance benefits for diagnostic or surgical procedures
  • Scheduled surgical procedures for outside surgeon offices.
  • Code surgical procedures for proper reimbursement.
  • Scheduled inpatient and outpatient surgical procedures.
  • Scheduled & Confirmed surgical procedures.
  • Coordinate medical scans, exams, treatments, radiation, and surgical procedures for 80-90 oncology patients per week.
  • Coordinated scheduling in a fast-paced environment for cardiac tests and surgical procedures to be performed at area hospitals.
  • Interfaced with numerous medical offices via phone and fax for accurate scheduling of inpatient and outpatient surgical procedures.
  • Obtained all data needed for the booking of surgical procedures, including the verification of physician privileges.
  • Schedule surgical procedures, schedule patient appointments, check patients in and out, answer busy phones

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20. CNA

average Demand
Here's how CNA is used in Scheduling Coordinator jobs:
  • Organized a system to ensure all CNA's and Nursing were current on licensing within the company and through staffing agencies.
  • Printed and distributed schedules to CNA, HHA or Companions via email, fax or pick-up at Scheduling Office.
  • Arrange meetings and conferences* CNA, HHA Certification, Red Cross, GE Anesthesia Training* Microsoft, Excel, Publisher
  • Reviewed all schedules with Nursing Supervisors prior to distribution to CNA, HHA or Companions to ensure accuracy.
  • Scheduled CNA s and caregivers to the proper client depending on the needs of the client.
  • Coordinated roughly 140 caregivers and 120 clients; scheduled caregivers/CNA staff for in-home visitations.
  • Schedule patients for nursing, all therapies, CNA, and social work visits.
  • Coordinated schedules for clients and filled schedules with qualified CNA and GNA professionals.
  • Oversee the CNA Care Attendant competency testing, and all related records.
  • Scheduled Home Health Aides/ CNA's to care for elderly clients.
  • Schedule Home Health Aides/CNA's to visit clients in their home.
  • Conducted interviews, Nursing schedules, worked as a CNA.
  • Go between for CNA, Upper management and Patient family.
  • Scheduled nursing & CNA's for 160 bed facility.
  • Scheduled CNA's to work with disabled citizens.
  • Submitted all nursing and CNA hours to payroll.
  • Coordinate the schedule for all CNA and nurses.
  • Maintain records of certification of CNA staff records.
  • Scheduled CNA appointments with clients.
  • Schedule and place CNA's and PCA's in available time slots for 423 elderly clients.

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21. Hippa

average Demand
Here's how Hippa is used in Scheduling Coordinator jobs:
  • Maintained strict patient and physician confidentiality in accordance with HIPPA guidelines.
  • Followed HIPPA compliance regulations regarding each patient's personal information.
  • Followed HIPPA regulations with patient information.
  • Review and research inquiries on different screens Adhere to office policies and procedures, guidelines/standards for care, and HIPPA regulations/compliance.
  • Generated and created multiple reports for the department, also generated reports for surgeon's offices in compliance with HIPPA regulations.
  • Receive co-payment and schedule follow up visits *Schedule travel plan and meeting agendas for the physicians *OSHA & HIPPA Certified
  • Pull charts for next day schedule reviewing if HIPPA, Payment Policy or Medical History need to be updated.
  • Insured that HIPPA guidelines were adhered to and verified that all insurance and Medicare guidelines were being followed.
  • See that records are stored securely and handled in compliance with HIPPA privacy and security regulations.
  • Assure health history, all documents, and HIPPA records are in files and updated.
  • Trained in OSHA/HIPPA maintaining confidentiality and all other policies and procedures related to this position.
  • Confirm appointments, Release information in accordance with HIPPA and established policies and procedures.
  • Fire and Safety certified, knowledge of JCAHO, and HIPPA Privacy rules.
  • Developed contract, consent, HIPPA, and financial documents for patients.
  • Ensured conformity to JCAHO and HIPPA regulations, and compliance with PHI.
  • Saw that sensitive material was protected and completed in accordance with HIPPA.
  • Adhere to HIPPA while upholding policies and procedures in rendering patient satisfaction.
  • Fax, email, and relay patient information according to HIPPA.
  • Coordinated implementation of HIPPA and privacy of patient records.
  • Maintained the patient privacy by adhering to HIPPA laws.

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22. MRI

average Demand
Here's how MRI is used in Scheduling Coordinator jobs:
  • Obtain any necessary documentation required to verify MRI safety.
  • Verify Insurance benefits and obtain authorizations for Diagnostic Testing such as MRI and CT scan from Work Comp and Private Insurance.
  • Scheduled appointments for MRI, CT scan, mammogram, ultrasound, cardiology, x-ray, and nuclear scan.
  • Reviewed all MRI scans prior to scheduling the patient, reviewed all records for severity of urgency.
  • Coordinate surgeries, CT scans, MRI's, ultrasounds, chemotherapy, radiation and other Dr.
  • Coordinate outpatient/inpatient medical testing (CT's, MRI's, Ultrasounds, etc.).
  • Schedule mammogram, ultrasound, x-ray, MRI and CT exams with doctor offices and patients.
  • Coordinated MRI appointments between Patient, MRI facilities, Insurance Companies and other parties involved.
  • Gather various reports/exams, films, CD's from other hospitals/facilities for breast MRI's.
  • Register patients for walk-in x-ray examinations or MRI, breast ultrasound and mammography scheduled appointments.
  • Schedule Mammogram, Sonogram, X-Ray, Bone Density, MRI & CT appointments.
  • Answer phones, schedule appointments, schedule MRI/ CT Scans and schedule specialist appointments.
  • Specialize in scheduling MRI's, CT's, Nuclear Medicine, Ultrasounds.
  • Scheduled all MRI's and scans, emergency referrals and referrals to specialists.
  • Advise patients of any restrictions or preparations for MRI or Nuclear studies.
  • Direct contact person for physician offices and patients for scheduling MRI's.
  • Scheduled MRI appointments, ordered required medical supplies.
  • Facilitated MRI, CT, for mobile unit.
  • Make arrangements for MRI and CT scan scheduling.
  • Scheduled MRI/MRA testing for patients by telephone.

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23. Hipaa

average Demand
Here's how Hipaa is used in Scheduling Coordinator jobs:
  • Verified insurance applicability, scheduled appropriate appointments with patients and insured compliance with HIPAA regulations.
  • Adhere to established Security/Confidentiality and HIPAA guidelines while handling all protected patient information.
  • Demonstrated appropriate HIPAA compliance, respecting patient privacy and protecting patient health information.
  • Maintained confidential health information according to state and federal regulations including HIPAA.
  • Maintained proper medical histories and HIPAA consents/ updating registration information.
  • Handled confidential documents under HIPAA regulations.
  • Complete applicable HIPAA and Human Subjects Protection courses and adhere to Good Clinical Practice Guidelines in research populations.
  • Assure that every patient s HIPAA forms and consent forms are signed and up to date.
  • Assist and schedule patients following all HIPAA/PHA regulations in compliance with Allegheny Health Network regulations.
  • Inform the patients of the Health Insurance Portability and Accountability Act (HIPAA).
  • See that the sensitive material is not left exposed and obey HIPAA rules.
  • Enforced HIPAA standards for practice compliance on the company's behalf every year.
  • Verified HIPAA before accessing or making any changes to a member's account.
  • Ensured the office maintained patient confidentiality in accordance with HIPAA guidelines.
  • Maintained accurate and confidential patient information with full HIPAA compliance.
  • Create and maintain all patient files and ensure HIPAA compliance.
  • Complied with HIPAA standards in all documentation and interactions.
  • Follow all HIPAA and other privacy rules and regulations.
  • Certified with HIPAA as a compliance officer.
  • Familiarized with HIPAA laws and regulations.

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24. Scheduling System

average Demand
Here's how Scheduling System is used in Scheduling Coordinator jobs:
  • Set up the computerized scheduling system and developed and implemented a scheduling policy and procedure manual.
  • Participated in a system wide procurement group for a universal scheduling system and its implementation.
  • Maintain schedules by inputting data and updating patient and caregiver information via scheduling system.
  • Managed and operated computerized Blood operations staff scheduling system and distributed individual schedules.
  • Manage the entire electronic scheduling system for physicians and clinical therapists.
  • Demonstrate ability to accurately and appropriately use computerized scheduling system.
  • Coordinate maintenance of OR scheduling system database with Systems Supervisor.
  • Scheduled appointments for outpatient procedures using the Central Scheduling System.
  • Managed a centralized scheduling system via Microsoft Access database.
  • Scheduled and coordinated surgeries using a computerized scheduling system.
  • Automated to electronic scheduling system in 1995
  • Utilized an electronic scheduling system.
  • Maintain the computerized scheduling system.
  • Perform all necessary staffing and scheduling activities, verify schedule visits, tracking these updates and changes in the scheduling system.
  • Managed, assigned and scheduled forty tax compliance staff members, utilizing an in-house scheduling system, to prepare tax returns.
  • Assisted in the development of test scheduling system to enable on-line access to patients and staff information and scheduling needs.
  • Document activity, problems and trends with provider office and clients in the scheduling system for chart review.
  • Installed and programmed new scheduling system for the campus (EMS); trained key people on campus.
  • Train new staff members on business and scheduling policies, Microsoft Excel, and NPA works scheduling system.
  • Create new centralized scheduling departments for two hospitals and programmed the scheduling systems based on the hospital need.

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25. Office Staff

average Demand
Here's how Office Staff is used in Scheduling Coordinator jobs:
  • Arranged travel accommodations to fit office staff schedules within operating budget.
  • Front office staff responsible for coordinating the schedules of physical therapists, occupational therapists, speech therapists, and supporting clinicians.
  • Mediated between field staff and office staff by faxing, emailing, and creating an open line of communication.
  • Maintain a level of communication with clients, caregivers and office staff regarding schedules, changes and introductions.
  • Communicated daily with physicians and their office staff to insure all requested testing was done or scheduled.
  • Coordinate with front office staff on payment/billing issues; identify quality issues with registration and scheduling activities.
  • Developed relationships with all customers including but not limited to, physician's office staff.
  • Typed memos correspondence reports and other documents for office staff as well as distributed mail.
  • Coordinate between doctors, doctors office staff, anesthesia, lab and insurance carriers.
  • Communicate effectively with caregivers, clients, nurse case manager, and office staff.
  • Communicate with patients, managers, office staff and field staff regarding updates.
  • Send daily emails to Nurse Liaisons and Office Staff of all patient referrals.
  • Provide patients, referring physicians and office staff with proper procedure preparation.
  • Facilitated open communication between office staff, fellows, and physicians.
  • Trained and oversaw office staff and assisted in training field personnel.
  • Planed corporate meetings, lunches and special events for office staff.
  • Communicated with over 100 employees and office staff regarding scheduling.
  • Order supplies for all clinicians, office staff and patients.
  • Delegated tasks and prioritized daily activities for front office staff.
  • Complete on-call logs and send to office staff each shift.

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26. Outbound Calls

average Demand
Here's how Outbound Calls is used in Scheduling Coordinator jobs:
  • Make outbound calls to patients regarding appointments/recalls/confirmations.
  • Performed outbound calls on follow-up situations to ensure excellent customer satisfaction, and to request any missing information on the file.
  • Receive inbound and make outbound calls in effort to schedule window sales appointments for the company s sales representatives.
  • Handled 125-175 inbound and outbound calls per day, informing customers of delivery, delays and reschedules.
  • Manage inbound and outbound calls to schedule patients for diagnostic tests and surgical procedures per physician orders.
  • Place outbound calls to remind HHA to clock in/out for shift and verify time for week.
  • Take inbound and outbound calls to assist patients and medical offices in need of appointments.
  • Achieved superior retention rate by making outbound calls each course to active students on leave.
  • Performed outbound calls to schedule injured workers for physical therapy and also specialty therapies.
  • Make outbound calls to communicate with other Departments, Physicians, Attorneys, etc.
  • Make outbound calls and receive high volume incoming calls regarding patients in the program.
  • Handled outbound calls to assist clients with appointments (specially Spanish speakers).
  • Update all account information as outbound calls would generate to the computer screen.
  • Schedule appointments, verify insurances, take inbound calls, make outbound calls
  • Placed a minimum of 200 outbound calls weekly and received inbound calls.
  • Placed outbound calls to schedule customer deliveries of their sleep number bed.
  • Handle all outbound calls and set up appointment with prospective clients.
  • Answered inbound and outbound calls regarding medical professionals and staffing contracts.
  • Answered inbound calls and made outbound calls to confirm scheduled appointments.
  • Make outbound calls to confirm appointments prior to sending a technician.

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27. CPT

average Demand
Here's how CPT is used in Scheduling Coordinator jobs:
  • Required extensive knowledge of medical terminology and ICD-9/CPT coding.
  • Worked with hospital Charge Master Analyst to set up necessary charges for new codes, inactivate or deleted CPT code procedures.
  • Based on external hospital regulatory agency guideline, use I-CD 10 and CPT codes to determine medical necessity of procedures.
  • Performed clerical duties utilizing knowledge of medical terminology, clinic and laboratory procedures, hospital, and CPT/ICD coding.
  • Experience in ICD-9 and CPT Coding, OSHA Guidelines, Infection Control, and Quality Assurance.
  • Review CPT Codes billed by medical providers to assure billable visits are correctly coded.
  • Assisted other medical professionals in ordering the correct scan with the correct CPT code.
  • Assured all CPT and ICD-9 codes are in place and ready for billing.
  • Obtained authorizations from PPO's Med-Cal, Medicare, ICD9, CPT coding.
  • Obtained appropriate billing CPT codes and ICD9 diagnosis codes for all procedure types.
  • Sustained knowledge of current ICD-10/CPT coding and understanding of Medicare and Medicaid processes.
  • Served as CPT/ICD coder for surgeries and OR billing, including all specialties
  • Look up ICD-9 and CPT codes in order to obtain prior authorizations.
  • Provided appropriate ICD-9 and CPT-4 codes to inpatient and outpatient surgical procedures.
  • Trained in medical billing, using ICD-9 and CPT codes.
  • Code procedures with appropriate ICD and CPT codes for billing.
  • Provided appropriate ICD-10 and CPT-2017 codes outpatient surgical procedures.
  • Input charges in computer utilizing CPT and ICD10 codes.
  • Verify benefits/eligibility and ICD-9 codes and CPT codes.
  • Coded physician orders for ICD-9 and CPT code.

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28. Patient Demographics

average Demand
Here's how Patient Demographics is used in Scheduling Coordinator jobs:
  • Collect patient demographics and insurance information/insurance verification.
  • Used software to input patient demographics/insurance information and ordered forms/supplies for the clinic.
  • Process all patient demographics Intake information and verify Insurance with Participating Carriers.
  • Enter patient demographics and insurance information into Mac Practice computer program.
  • Gather necessary patient demographics, insurance, and study information.
  • Verified patient demographics and completed the required registration of patients.
  • Register patients by verifying patient demographics and medical information.
  • Entered all patient demographics and insurance information into system.
  • Verified and updated patient demographics and insurance information.
  • Collect patient demographics, insurance and medical information.
  • Verify all Patient demographics and modify accordingly.
  • Complete sign-in of patients documenting arrival time, update patient demographics and insurance carrier, print encounter and check in patient.
  • Obtain and enter accurate information such as patient demographics, insurance information, and clinical data.
  • Entered patient demographics, monitored and collected all payments made by the patient, filed claims.
  • Greet Customers, Answering incoming calls, oversees patient corresponding, Record patient demographics.
  • Send out referrals to contracting agencies, along with general patient demographics, P.T.
  • Coordinate the collection of patient demographics, insurance information, and insurance co-payments.
  • Screen patients at time of registration; collect documents and data-entry patient demographics.
  • Schedule and register patients, update patient demographics, and collect co-pays.
  • Input data relating to appointments, insurance and patient demographics into computer.

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29. HR

average Demand
Here's how HR is used in Scheduling Coordinator jobs:
  • Ensured operational excellence through technical support and tracking action items to prepare executives for candidate interviews and upcoming events.
  • Assisted in building an already successful orthodontic practice through a high regard for and implementation of customer service practices
  • Monitored headcount expense reductions and optimizes cost per call through forecast analysis and assists in vendor management expense.
  • Recommend performance thresholds for various service level parameters that require action by either Workforce Management or Operations Management.
  • Verify insurance and obtain necessary authorization verbally and/or through online tools for medical and high-tech radiology procedures.
  • Administered a smooth running department through efficient surgical scheduling and coordination of all surgical services.
  • Exceeded annual corporate cost reduction goals through economical utilization of personnel, materials and equipment.
  • Boosted company efficiency through technology upgrades and process improvements such as event equipment inventory.
  • Coordinate and maintain physician calendar appointment and daily on-call schedule/changes for three physicians.
  • Scheduled patient appointments and necessary laboratory tests via e-clinical works EHR.
  • Managed and proactively increased caseload through long-term relationship building with clients.
  • Build sustainable relationships of trust through open and interactive communications.
  • Coordinate emergency appointments with three other offices according to seniority.
  • Scheduled candidate in strategic locations throughout nineteen county districts.
  • Maintained professionalism and proper etiquette through all forms of communication
  • Addressed customer service and quality assurance issues through investigation.
  • Direct email communications from patients through Patient Gateway.
  • Develop and maintain effective relationships through timely communication.
  • Scheduled and maintained appointments through medical software.
  • Scheduled Products through manufacturing production line.

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30. Computer System

low Demand
Here's how Computer System is used in Scheduling Coordinator jobs:
  • Collect and verify required information, screen patients according to organization policies and enter information accurately into the computer systems.
  • Used an online computer system and communicated effectively over the telephone.
  • Enter job specifications into computer system for scheduling purposes.
  • Interviewed and registered designated patients in the computer system.
  • Update computer system accurate demographic and insurance information.
  • Coordinated physician schedules using a Dell computer system.
  • Updated computer system according to company guidelines.
  • Registered and discharged patients on computer system.
  • Input account data/information into computer system.
  • Entered deposition orders into computer system.
  • Entered complete and accurate data into computer system regarding information on the patient, exam, physician and the like.
  • Assisted with intake of new home care clients, completion of contract, and creating client in computer system.
  • Operate computer system to record up to 200 patient visits per day for 37 Physical and Occupational Therapists.
  • Verify and review patient demographics and documentation prior to entering all data into computer system at 55 wpm.
  • Help new patients get signed in and start their registration process on in house computer systems.
  • Used IBM computer system to track material inventories and verify the availability of tooling locations.
  • Enter all frequencies changes as well as Physician orders into the computer system accurately.
  • Input data into computer system, as well as keep it updated and maintained.
  • Enter patient data and visits in the computer system in order to be billed.
  • Implement the creation of alternate on-air schedules and data entry through multiple computer systems.

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31. EMR

low Demand
Here's how EMR is used in Scheduling Coordinator jobs:
  • Register patients into EMR system, ensuring accuracy when updating patient information, demographics and insurance.
  • Worked closely with outside IT consultants on building and optimizing our version of the Epic EMR for centralized scheduling.
  • Provided technical solutions to moderately complex problems regarding both central scheduling and clinic based issues within Epic EMR.
  • Filed all patient records in EMR program, Resource and logged all surgical data into Microsoft Excel.
  • Document all calls made to and from CenterLight PACE prospective members and outcomes in EMR system.
  • Assist in developing new forms in MS Office and converting forms into the EMR software.
  • Learned the MDR (EMR) program to help maintain patient information in a database.
  • Performed clerical duties, file, faxed and scanned documents into EMR system.
  • Processed incoming calls and faxes, outgoing referrals and medication refills via EMR.
  • Coordinated the transition of paper filling record system to existing electronic EMR system.
  • Demonstrated Excellent Knowledge of PACE, KMATE, EMR and Health Connect.
  • Schedule and confirm patient appointments on computer Scheduling software and EMR.
  • Enter information into EMR for appointment scheduling, rescheduling and cancellations.
  • Arranged and organized records by scanning and indexing records into EMR.
  • Work and schedule electronic physician referrals from AMA and AEMR.
  • Obtained insurance information and correctly entered info in EMR.
  • Created master bills in EMR software per client specifications.
  • Entered physicians charges into EMR and various other duties.
  • Perform EMR audit and quality maintenance procedures.
  • Update patient information using EMR.

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32. HHA

low Demand
Here's how HHA is used in Scheduling Coordinator jobs:
  • Provide supportive counseling to families to their needed with HHA, PCA, HMK, CDPAP as well as Nursing Services.
  • Coordinated with peers and upper management on performance and quality of HHA work in order to secure proper pay increases.
  • Worked collaboratively between nurse and HHA to find ways to improve communication and documentation of tasks to be completed.
  • Organized and managed quarterly classes for Home Health Aides (HHA) and Personal Care Assistants (PCA).
  • Assigned new patients to appropriate field staff to include nursing, therapies, HHA services, etc.
  • Process payroll for field staff Nurses, Physical Therapist, Occupational*Therapist, Speech Therapist, and HHA.
  • Scheduled and coordinated daily RN, HHA, MSW and therapy for patients.
  • Piloted the automation of scheduling program for 550 patients and 32 HHA.
  • Process HHA time sheets and submit them to the payroll department.
  • Maintain schedules for all HHA's and authorizations for services maintained.
  • Trained and orientated new HHA's on company policy and procedures.
  • Accept Short term cases offered via Broadcast on HHA Exchange.
  • Administer competency testing for HHA and for DODD certification.
  • Schedule patient visits (RN/LVN/PT/OT/HHA home visits).
  • Maintain patients scheduling using HHA Exchange.
  • Created/maintained schedules for HHA's.
  • Scheduled HHA's to go to the patient's home for services.
  • Update and maintain client, HHA and nurse schedules.
  • Scheduled and checked on all HHA/PCAs, alleviated any problems and conflicts between patients and home attendants.
  • Document and save all communications on HHAxchange and patient folder, send all communication to the contract.

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33. Telephone Calls

low Demand
Here's how Telephone Calls is used in Scheduling Coordinator jobs:
  • Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
  • Greeted and checked in patients for their Dermatology appointments, answered telephone calls, scheduled various Dermatology appointments.
  • Practiced professional customer service when answering telephone calls, correspondence, and communicating with patients and guardians.
  • Performed general administrative duties including managing telephone calls, photocopying, filing and mailing correspondence.
  • Secured necessary additional staff by making telephone calls and assigning patients to staff according to jurisdiction.
  • Intercept majority of telephone calls and deliver messages as necessary.

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34. Appropriate Person

low Demand
Here's how Appropriate Person is used in Scheduling Coordinator jobs:
  • Prepared & distributed various reports to appropriate personnel including President.
  • Schedule appropriate personnel on the assignments according to referral information.
  • Operated telephone console routed incoming calls to appropriate personnel.
  • Answer and Direct Calls to appropriate person, Booked cases that were open Communicate between contract and patients, and aides.
  • Establish priorities and organize work logically, identify problems and make decision or advice appropriate personnel of situations.
  • Verify run ticket counts to ensure accuracy in reports; submit any changes to the appropriate personnel.
  • Prepare necessary paperwork; collect payments and notify appropriate person of patient's arrival.
  • Handled a 20-line switchboard by answering incoming calls and redirecting them to appropriate person.
  • Greeted patients on arrival, answered all calls and routed to appropriate person.
  • Served as patient advocate by assuring the conveyance of accurate to appropriate personnel.
  • Answer incoming calls and assist patient and or route to appropriate person.
  • Assisted patients with concerns and routed calls to appropriate person.
  • Answered all incoming calls and transfer to appropriate personnel.
  • Answered incoming calls and directed them to appropriate personnel.
  • Mailed or email revised monthly schedules to appropriate personnel.
  • Answered telephone and routed calls to appropriate personnel.
  • Screened and directed all calls to appropriate persons.
  • Answered Phone calls/Transferred to appropriate person.
  • Determined patient insurance eligibility and routed the information to the appropriate personnel or department * Answered incoming telephone calls.
  • Communicate pertinent information to the appropriate person in a timely manner.

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35. Clinical Staff

low Demand
Here's how Clinical Staff is used in Scheduling Coordinator jobs:
  • Act as a communication liaison between physicians, hospitals and clinical staff to ensure cases are effectively coordinated and successfully completed.
  • Provided support in managing clinical staff time and attendance processes including daily collection and reporting of service line productivity data.
  • Conducted medical and general interpreting for clinical staff and patients.
  • Manage all clinical staff productivity.
  • Coordinated and facilitated clinical staff schedules and staffing in collaboration with unit Charge Nurses and Director of Nursing.
  • Managed patient flow between patients and clinical staff to ensure the physical therapist were running on schedule.
  • Work closely with clinical staff and front office staff to assure smooth flow of patient care.
  • Process payroll hours of 100 clinical staff, receptionist duties, and providing patient care.
  • Gained working knowledge of medical terminology through strong interest of close interaction with clinical staff.
  • Interact with patients on the phone as well as clinical staff nurses and doctors.
  • Facilitate clinical staff and Federal Officers at The Center for Cancer and Blood Disorders.
  • Contributed daily active support for clinical staff and patients from varied backgrounds.
  • Worked in conjunction with business office, finance and clinical staff.
  • Acted as a liaison between physicians, clinical staff and patients.
  • Preformed administrative duties, including scheduling of all clinical staff.
  • Communicated patients' questions and concerns to the clinical staff.
  • Established territories to be covered by our Clinical Staff members.
  • Provided accurate up to date reports to clinical staff.
  • Established good working relationships with patients and clinical staff.
  • Schedule Clinical staff with Client's appropriate service requests.

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36. LPN

low Demand
Here's how LPN is used in Scheduling Coordinator jobs:
  • Schedule all training programs required from Medicaid pertaining to RN, LPN, Caregiver and consumer.
  • Provide & Maintain RN/ LPN skilled nursing visits/shifts for clients with special needs.
  • Created Monthly Schedules for the HHA and LPN that worked in Facilities.
  • Scheduled LPN and RN's for private duty cases when needed.
  • Function as charge LPN when senior LPN on duty.
  • Schedule all RN's, LPN's, CNA's and HHA's accordingly, to each individual patient.
  • Schedule RN's, LPN's, and STNA's for a 100-bed, long term care facility.
  • Coordinate 100 Staffs schedules for all RN's, LPN's, and CNA's.
  • Schedule HHA, CAN, LPN's, and housekeepers in homes and facilities.
  • Matched qualified caregivers (RN, LPN, CNA) to patient's needs.
  • Maintain RN/LPN employee files, keep records up to date.
  • Generated daily schedules for CNA, RN, and LPN disciplines at a 122 bed inpatient facility.Human Resources responsibilities.
  • Coordinated home placement for Nurses, LPN & CHHA Managed heavy volume of cases.
  • Maintained records of licensure for RN and LPN staff.
  • Managed Nurse Assistant & LPN/RN work/acuity units.
  • Scheduled supervisory visits for CNAs, LPNs.
  • Coordinated with multiple disciplinaries (RN/LPN, PT/OT, MSW etc.)
  • Create work schedules for RNs and LPNs.
  • Staff LPN Passed medications Dressing changes and treatments as ordered.
  • Schedule RNs, LPNs, and CNAs to specific patients.

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37. Greeting Patients

low Demand
Here's how Greeting Patients is used in Scheduling Coordinator jobs:
  • Demonstrated excellent customer service in handling incoming calls and greeting patients.
  • Coordinate hygiene and treatment schedule, build insurance, greeting patients, checking in patients,checking patients out
  • Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Performed the tasks of greeting patients and visitors in a prompt, courteous, and helpful manner.
  • General front office support at General Practice and OBGYN office such as greeting patients and answering phones.
  • Manage reception area, including greeting patients and responding to telephone and in-person request for information.

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38. Scheduling Software

low Demand
Here's how Scheduling Software is used in Scheduling Coordinator jobs:
  • Utilize and maintain scheduling software program leading to accurate schedules, increased internal and external customer satisfaction and efficient billing practices.
  • Coordinate room assignments and performs facilities scheduling for numerous events using scheduling software School Dude.3.
  • Answered the phone, scheduled new and existing patient appointments, and gathered demographic information to enter in the scheduling software.
  • Fulfilled administrative duties such as creating reports, answering phones, using scheduling software, and patient registration.
  • Act as Subject Matter Expert and Master Trainer for company wide implementation of new scheduling software.
  • Maximized the use of the features of the scheduling software to improve the scheduling process.
  • Use of phone system, email, web, scheduling software and basic office tools.
  • Create a daily log for linear television network and VOD platforms using SIMS scheduling software.
  • Home health scheduling using scheduling software, telephone customer service, computer data entry.
  • Gather all charts and charge tickets and update it on scheduling software.
  • Assisted in assessing and selecting new scheduling software for the OR.
  • Utilize scheduling software tools to create schedules for various nursing staff.
  • Experience working with Event Management Systems event planning and scheduling software.
  • Provided User End training to new employees in scheduling software.
  • Assisted company with integration of 2 scheduling software programs.
  • Use professional scheduling software to create and disseminate schedules.
  • Interfaced with IT department to design scheduling software.
  • Utilize scheduling software to staff busy vibrant hospital.
  • Team leader who was responsible for entering patient information while utilizing scheduling software.
  • Worked closely with Administrators to manage the scheduling software (Clinimed).

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39. Physician Offices

low Demand
Here's how Physician Offices is used in Scheduling Coordinator jobs:
  • Worked with physician offices to ensure exam results received and assisted in obtaining any other information needed by physician.
  • Collected data required for confirming scheduled appointments for outpatient hospital services directly from patients and referring physician offices.
  • Coordinated with other physician offices, hospitals, and equipment representatives for surgical procedures and testing.
  • Maintained a professional relationship with all outside imaging centers, and primary physician offices.
  • Faxed over appointment confirmations and typed in house correspondence to physician offices.
  • Communicate with physician offices and ancillary departments within the hospital arena.
  • Visit partnering physician offices to maintain professional relationship.
  • Scheduled medical procedures with referring physician offices.
  • Scheduled surgical patients with Physician offices.
  • Acted as a resource to the institution as well as physician offices to facilitate their needs when uncertainty occurred with procedures.
  • Obtain and verify insurance information from patients and physician offices, in order to assist with authorizations and billing requirements.
  • Establish, maintain, and update patient's charts for visit and sent information to appropriate physician offices for appointments.
  • Worked with other physician offices, Mary Washington Hospital and MIF to set up appointments and procedures for patients.
  • Obtained medical information from hospitals, labs and other physician offices as it pertained to a patients visit.
  • Educate patients, families, and physician offices regarding reimbursement issues, department protocols and testing criteria.
  • Maintained good relationships with Physician offices, Hospitals, and Skilled Nursing Facilities via telephone.
  • Interacted with physicians, physician offices and nursing staff in coordination of the daily schedule.
  • Managed and scheduled surgical cases w/ properly allocated time in conjunction with physician offices.
  • Collaborated with physician offices and clinics to ensure an efficient and productive schedule.
  • Key facilitator between private physician offices and staff in the GI Lab.

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40. Data Entry

low Demand
Here's how Data Entry is used in Scheduling Coordinator jobs:
  • Case Staffing* Mail* Schedule Psychiatric Evaluations* Schedule Intake Appointments* Schedule Outpatient Therapy Appointments* Customer Service* Typing Notes* Administrative Change Forms* Data Entry
  • Perform systems data entry required to ensure accurate order status updating for purchased and manufactured parts.
  • Supervised foreign national employees on routine data entry of vehicle registration information, using computer terminals.
  • Completed necessary documentation/ data entry for updates in client service plans or recorded medical diagnosis.
  • Completed data entry from surgical operative records.
  • Perform heavy data entry by entering personnel details, payroll, flight requests, assignments, and employment into the database.
  • Collect and enter Patient intake information into CRM medical software for data entry and direct messages to the appropriate corresponding parties.
  • Achieved goal settings, increased productivity, precise data entry, professionalism, dedication, and commitment to building the company.
  • Input daily data entry, tracked all physician orders, nurses and therapist's notes, and maintained proper charting.
  • Perform general office duties: typing, faxing, data entry, inquiries and assist patients with filling out forms.
  • Perform clerical duties including data entry, copying, faxing, call transfer and closing at the end of day.
  • Obtained, reviewed and processed property tax information, documents, data entry, customer service and answered phones.
  • Print blueprints off and distribute to the Erection.and production teams, data entry, yard inventory, job scheduling.
  • Job duties began with data entry of seminar registrations by mail, fax and phone and posting of payments.
  • Conducted clerical tasks; filing, faxing, scanning, copying, data entry, and records management.
  • Learned daily production on the shop floor, was quickly promoted to office level data entry and scheduling.
  • Started working as a data entry operator and within a month I was promoted to Scheduling/On call position.
  • Handle large volume of incoming calls and all associated data entry for the Primary Care Center daily.
  • Schedule Home Health Aides & Nursing Assistants Answer phones direct calls Data Entry, & Outsourcing staff.
  • Managed patient records and performed all data entry services; updated patient's demographics for continuous accuracy.

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41. Service Calls

low Demand
Here's how Service Calls is used in Scheduling Coordinator jobs:
  • Scheduled installation and service calls for homeowners and superintendents.
  • Schedule planned preventative maintenance service calls.
  • Helped customers will live status updates of service calls and better tracking of past service calls/ projects/ installations.
  • Accept service calls and input consumer information into data base and email case managers with all pertinent information.
  • Eliminated a backlog of over 500 old service calls in 2 months, 3 months ahead of schedule.
  • Assisted in reporting inventory, Ordering of Merchandise, Scheduling Service Calls to meet Customer needs.
  • Implemented a higher focus on completion of service calls in tandem with regularly scheduled jobs.
  • Handled a high volume of customer service calls and e-mails pertaining to scheduling in patients.
  • Accommodate incoming service calls on an emergency basis, often requiring creative problem solving.
  • Resulted in an increased amount of service calls completed and decreased return trips.
  • Coordinated shipping orders and assisted customer service with warranty and schedule service calls.
  • Scheduled 20 engineers to handle an average of 15 service calls per day.
  • Fill any shift that comes open, respond to all service calls.
  • Eliminated a backlog of over 500 old service calls in two months.
  • Managed 2 technicians and scheduled all service calls for the branch.
  • Scheduled service calls for customers in a timely and professional manner.
  • Fielded an average of 150 customer service calls per day.
  • Schedule service calls, or other related customer visits.
  • Schedule incoming service calls and follow-up on customer repairs.
  • Schedule service calls within appropriate time-frame for clients.

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42. Scheduling Department

low Demand
Here's how Scheduling Department is used in Scheduling Coordinator jobs:
  • Trained co-workers on the various applications and responsibilities related to the scheduling department and created training documentation for future training purposes.
  • Supervised and coordinate functions related to the Central Scheduling Department on the physician scheduling protocols.
  • Performed daily general administrative duties and correspondence for the Surgical Scheduling Department
  • Restructure of Scheduling Department and procedures to optimize efficiency.
  • Performed administrative functions in the Central Scheduling Department.
  • Lead of scheduling department/Patient Support.
  • Support supervisor for the scheduling department
  • Schedule patients using individual office preferences and existing templates while adhering to the scheduling department's procedures and policies.
  • Manage the effective and efficient running of the scheduling department to capture employees complete participation in new changes implemented.
  • Tried to help the company upgrade the scheduling department to be able to keep up with the production demand.
  • Scheduled outpatient tests, routine and stat requests in patient access ambulatory scheduling department, in call center setting.
  • Managed the centralized scheduling department, including scheduling patients in a variety of departments within the hospital.
  • Centralized a scheduling department to provide patients and physicians a one-stop shop for all their testing requests.
  • Interviewed, hired and responsible for Reservation and Scheduling Department staff of 25 with three supervisors.
  • Created and Implemented standards of practice changes within scheduling department through training material and cheat sheets.
  • Directed, supervised, and evaluated the scheduling department's nursing staff.
  • Created a better relationship between the scheduling department and office schedulers.
  • Trained scheduling staff on all positions within the scheduling department.
  • Ordered supplies in the Operating Room and Surgery Scheduling department.
  • Train and mentor new employees within the scheduling department.

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43. Word Processing

low Demand
Here's how Word Processing is used in Scheduling Coordinator jobs:
  • Conducted internet research, word processing, files maintenance, copies, faxing, mail, information and database management.
  • General Clerical Duties including word processing, filing and office organization * Scheduled charter flights as well as instructional training
  • General clerical duties including faxing, copying, filing, e-mailing, word processing, call transferring, etc.
  • Used word processing, spreadsheets, and other software applications to prepare reports, invoices, and letters.
  • Operated office equipment, used word processing for Welcome, Referral, and other correspondence letters.
  • General office duties include: word processing, filing, telephone, duplicating, etc.
  • General office duties, including word processing, scanning reports, and faxing information.
  • Use computer word processing, spreadsheet, and database software.

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44. PT

low Demand
Here's how PT is used in Scheduling Coordinator jobs:
  • Document all information and updates on patient referrals into Align Networks Operating System Deliver exceptional customer service with every customer interaction.
  • Provided technical and administrative support for departmental staff in vacation approval process, maintaining reports and tracking all schedule exceptions.
  • Scheduled and coordinated over four hundred inbound representatives to assure optimum productivity while providing a quality customer service environment.
  • Compiled all necessary paperwork for billing purposes & verified receipt of all contract documents & certificates of insurance/liability waivers.
  • Answered the phone and greeted the public according to Rehabilitation Services Acute Transitional Division Customer Service Scripting Guidelines.
  • Interview patients for complete demographic and financial data to complete the registration process accurately, efficiently and promptly.
  • Provided schedulers with setups designed to optimize productivity and reduce setup queue times while recognizing unit constraints.
  • Provide continuous assessment of critical business processes, while providing oversight and guidance regarding efficiency and performance optimization
  • Discussed financing for treatment case acceptance, strategically balanced treatment costs with insurance to maximize patient benefits.
  • Monitored daily production and adjusted schedules as needed to maintain optimum production and on time delivery.
  • Provided key suppliers accurate and timely information on call center performance issues quantifying exceptional management decisions.
  • Follow provided health plan approved script when discussing health risk evaluation opportunity with potential members.
  • Developed job descriptions and vacancies, and provided disciplinary actions and input for annual evaluations.
  • Ensured accurate billing and physical inventories and provided solutions for potential supply disruptions.
  • Coordinated with physician office Surgical Coordinators for optimal and efficient usage of time.
  • Maintain patient information, verification, and Doctor prescription accuracy following HIPPA guidelines.
  • Reviewed, accepted, and coordinated potential referrals for nursing facility placement.
  • Schedule Contact Center resources to accommodate demand requirements and optimize service level.
  • Demonstrated exceptional customer service, strategic planning, negotiating and persuasion skills.
  • Maintained excellent communication with surgery patients, including returning phone calls promptly.

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45. Patient Files

low Demand
Here's how Patient Files is used in Scheduling Coordinator jobs:
  • Provide administrative support by maintaining confidential patient files and insurance correspondence.
  • Maintained all patient files and notified therapists of human resource and state qualifications with QA for maximum patient satisfaction.
  • Enter all data into the information system and update patient files, according to policy.
  • Maintained schedule in a fast paced medical facility, transcribed medical notes for patient files
  • Update patient files, schedule medical tests, and arrange for hospital admissions.
  • Establish, maintain and keep patient files and records up to date.
  • Maintained patient files and operating room data, and prepared statistical reports.
  • Maintained and updated patient files, data processes and charts for billing.
  • Maintain and update insurance information for all patient files.
  • Assisted with record-keeping and maintenance of patient files.
  • Maintained a control procedure for active patient files.
  • Create and update patient files as needed.
  • Maintained and updated patient files for billing.
  • Maintained patient files and office equipment.
  • Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files and billing system.
  • Job duties included scheduling, printing/distributing paychecks, maintaining patient files, mailing, and general office work.
  • Answer phones and take messages for the Dr. Filing patient files correctly.
  • Processed patient information Verified home health aide profiles and certificates; assigned home health aides to patient profiles Maintained confidential patient files
  • Maintained patient files, data entry, answering multi-line phone system Organized package shipping, and marketing.

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46. Icd-9

low Demand
Here's how Icd-9 is used in Scheduling Coordinator jobs:
  • Educated physicians regarding paperwork for proper ICD-9 coding.
  • Utilized HCPCS Level III, ICD-9 and -3 for the coding.
  • Entered in ICD-9 codes and ran Iatrics on Medicare patients.
  • Schedule appointments with neighboring hospitals and other facilitiesObtain insurance referrals / precertsEnter office visits/charges and ICD-9-CMProcess paymentsCheck patients out
  • Verified accurate diagnosis information was obtained for ICD-9 coding.
  • Code Provider ambulatory and inpatients visits with correct and current ICD-9 coding and procedure codes.

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47. Kronos

low Demand
Here's how Kronos is used in Scheduling Coordinator jobs:
  • Processed payroll for all directors and in-house hourly employees through KRONOS.
  • Created and Maintained Schedule for nursing staff utilizing KRONOS.
  • Use Kronos time application to schedule employees to work, up to but not limited to a crew of 12 people.
  • Compared schedules to data collected from Kronos Timekeeping and charge nurse daily staffing sheets to confirm accuracy of payroll.
  • Entered in employee time cards and verified personal, vacation and sick time using Kronos time keeper.
  • Provide administrative support, update spreadsheets and scheduling calendars, enter Sales Plan information in Kronos.
  • Put in master schedules, help new employees understand Kronos, swaps, cover shifts.
  • Provide Kronos reports for managers such as absence management, vacation usage, etc.
  • Maintained, reviewed and approved Kronos (payroll) for Surgical Services Department.
  • Assist Human Resource with Bi-weekly payroll through the use of Kronos.
  • Coordinated CNA and nurse schedules and Kronos time-management.
  • Maintain Kronos payroll, and call schedules.
  • Assist surgical services managers with Kronos edits.
  • Verified arrival and dismissal times in Kronos.
  • General administrative duties MS Office 2010 Answering multi-lined phone systems Kronos database
  • Processed weekly and biweekly payroll timesheets into Kronos system.
  • Tracked attendance, and generated discipline forms for managers Use of Kronos, time keeping software.
  • Used Ansos One Staff and Kronos to maintain payroll for the Operating Room and GI departments.
  • Use of Unitime for scheduling, as well as Kronos for timekeeping.
  • provide training to new employees on Kronos scheduling and timekeeping.

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48. Monthly Reports

low Demand
Here's how Monthly Reports is used in Scheduling Coordinator jobs:
  • Generated weekly, daily, and monthly reports tracking customer satisfaction, company performance, and generating notifications of upcoming inventories.
  • Complete weekly/monthly reports for upper management.
  • Maintained monthly reports for management.
  • Submitted information into database to create monthly reports, and track service provided for doctor's review and approval.
  • Created monthly reports utilizing Microsoft Excel that captured volume of calls and appointments that were set each month.
  • Review audit files, create and distribute monthly reports to managers in various districts.
  • Assist Manager with day to day operations, to include monthly reports.
  • Track and maintain patient information relative to marketing plan for monthly reports.
  • Maintained accurate weekly, and monthly reports for submission to corporate offices.
  • Created monthly reports on all aspects of clients behaviors, movements and schooling
  • Manage daily revenue reports, weekly and monthly reports for corporate.
  • Prepare monthly reports of labor and wages for all Kaiser courses.
  • Manage and distribute monthly reports including sales, forecasts and capacity.
  • Generate monthly reports, assure accuracy and distribute as directed.
  • Provide monthly reports to Administration, and processing surgical billing.
  • Complete monthly reports on all clients for their Source providers.
  • Compiled weekly and monthly reports for accounting and auditing purposes.
  • Maintained and created daily and monthly reports for the President.
  • Maintained data management of edit time usage for monthly reports.
  • Process daily and monthly reports for the management team.

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49. Patient Accounts

low Demand
Here's how Patient Accounts is used in Scheduling Coordinator jobs:
  • Provided payment options and accepted payments for services rendered and coordinated and verified insurance benefits and eligibility on all patient accounts.
  • Review patient accounts for accuracy and completeness.
  • Collect payments based on services rendered on the day of service and also on patient accounts.
  • Applied funds to patient accounts, and maintained confidentiality of patient care.
  • Entered daily charges to patient accounts and submitted electronic dental claims.
  • Reviewed patient accounts, handled billing inquires, customer relations.
  • Make appointments, take payments and post to patient accounts.
  • Process confidential finances to charge patient accounts.
  • Acted to collect all outstanding patient accounts.
  • Update patient accounts to reflect correct balance.
  • Update patient accounts and information daily.
  • Posted insurance checks to patient accounts.
  • Oversee patient accounts and collect payments.
  • Managed patient accounts and collections Implemented patient marketing concepts that included monthly patient contests and quarterly newsletter.
  • Handled patient accounts and helped with EOBs (Explanation of Benefits).
  • Upgraded the computer network, hardware and software, Restructured all administrative policies and protocol, Automated payments for patient accounts.
  • Balance and prepare deposit for end of day Apply client payments to patient accounts Answer all incoming calls Scheduling/Treatment Coordinator
  • Arrange Patient Schedules Patient Demographic Verify Insurance and Frequencies Confirm Appointments Patient Check In Patient Accounts Representative

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50. Special Projects

low Demand
Here's how Special Projects is used in Scheduling Coordinator jobs:
  • Managed order fulfillment, special projects involving CD and DVD duplication and label art for a wide range of University clients.
  • Provided support to department Manager, Director and Vice President with special projects such as 1407f and OCA filings.
  • Schedule meetings, provide telephone support, manage special projects; birthdays, holiday parties, etc.
  • Input data into scheduling database; provide telephone coverage, type correspondence, reports and special projects.
  • Served on special projects, committees, or act as manager or department representative as necessary.
  • Collaborated with other administrative team members, with footwear department on special projects and events.
  • Trained staff on GPMS (IDX) system and worked on Special Projects upon request.
  • Assisted in credentialing application for sleep lab, special projects as directed by management.
  • Perform additional responsibilities, special projects and other duties as directed.
  • Prioritize and complete all special projects directed by office manager.
  • Appointed to be liaison to the hospital for special projects.
  • Complete special projects for the Chief Executive Officer.
  • Coordinate and manage special projects as required.
  • Assisted the department with special projects.
  • Completed special projects relating to executive protection and travel.
  • Provided support for special projects Coordinated special events.
  • Coordinate the scheduling of hundreds of departmental and internship interviews per month Assist Campus Recruitment team with special projects as needed
  • Compose correspondence, coordinate meetings and travel, assistwith special projects; and establish and maintain files.
  • Prepare coorespondence, presentations, reports and special projects.

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20 Most Common Skill for a Scheduling Coordinator

Patient Care15.6%
Insurance Companies14.4%
Customer Service13.2%
Phone Calls8.6%
Appointment Scheduling7.2%
Medical Records6.7%
Surgery4.5%
Patient Scheduling3.9%

Typical Skill-Sets Required For A Scheduling Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
12%
12%
2
2
Insurance Companies
Insurance Companies
11.1%
11.1%
3
3
Customer Service
Customer Service
10.1%
10.1%
4
4
Phone Calls
Phone Calls
6.6%
6.6%
5
5
Appointment Scheduling
Appointment Scheduling
5.5%
5.5%
6
6
Medical Records
Medical Records
5.2%
5.2%
7
7
Surgery
Surgery
3.5%
3.5%
8
8
Patient Scheduling
Patient Scheduling
3%
3%
9
9
Scheduling Appointments
Scheduling Appointments
2.6%
2.6%
10
10
Front Desk
Front Desk
2.2%
2.2%
11
11
Staff Members
Staff Members
2.2%
2.2%
12
12
Office Supplies
Office Supplies
1.9%
1.9%
13
13
Radiology
Radiology
1.8%
1.8%
14
14
Treatment Plans
Treatment Plans
1.6%
1.6%
15
15
High Volume
High Volume
1.6%
1.6%
16
16
New Clients
New Clients
1.3%
1.3%
17
17
RN
RN
1.2%
1.2%
18
18
Schedule Changes
Schedule Changes
1.2%
1.2%
19
19
Surgical Procedures
Surgical Procedures
1.2%
1.2%
20
20
CNA
CNA
1.1%
1.1%
21
21
Hippa
Hippa
1.1%
1.1%
22
22
MRI
MRI
1.1%
1.1%
23
23
Hipaa
Hipaa
1%
1%
24
24
Scheduling System
Scheduling System
1%
1%
25
25
Office Staff
Office Staff
1%
1%
26
26
Outbound Calls
Outbound Calls
1%
1%
27
27
CPT
CPT
0.9%
0.9%
28
28
Patient Demographics
Patient Demographics
0.9%
0.9%
29
29
HR
HR
0.9%
0.9%
30
30
Computer System
Computer System
0.9%
0.9%
31
31
EMR
EMR
0.9%
0.9%
32
32
HHA
HHA
0.8%
0.8%
33
33
Telephone Calls
Telephone Calls
0.8%
0.8%
34
34
Appropriate Person
Appropriate Person
0.8%
0.8%
35
35
Clinical Staff
Clinical Staff
0.7%
0.7%
36
36
LPN
LPN
0.7%
0.7%
37
37
Greeting Patients
Greeting Patients
0.7%
0.7%
38
38
Scheduling Software
Scheduling Software
0.7%
0.7%
39
39
Physician Offices
Physician Offices
0.7%
0.7%
40
40
Data Entry
Data Entry
0.7%
0.7%
41
41
Service Calls
Service Calls
0.7%
0.7%
42
42
Scheduling Department
Scheduling Department
0.6%
0.6%
43
43
Word Processing
Word Processing
0.6%
0.6%
44
44
PT
PT
0.6%
0.6%
45
45
Patient Files
Patient Files
0.6%
0.6%
46
46
Icd-9
Icd-9
0.5%
0.5%
47
47
Kronos
Kronos
0.5%
0.5%
48
48
Monthly Reports
Monthly Reports
0.5%
0.5%
49
49
Patient Accounts
Patient Accounts
0.5%
0.5%
50
50
Special Projects
Special Projects
0.5%
0.5%

15,314 Scheduling Coordinator Jobs

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