Maternity Care Authorization Specialist (Hybrid Potential)
Remote job
This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Compile, verify, and organize information according to priorities to prepare data for entry
Check for duplicate records before processing
Accurately enter medical billing information into the company's software system
Research and correct documents submitted with incomplete or inaccurate details
Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
Review data for accuracy and completeness
Uphold the values and culture of the organization
Follow company policies, procedures, and guidelines
Verify eligibility in accordance with established policies and definitions
Identify and escalate concerns to leadership as appropriate
Maintain daily productivity standards
Demonstrate eagerness and initiative to learn and take on a variety of tasks
Support the overall mission and culture of the organization
Perform other duties as assigned by management
SKILLS & COMPETENCIES
Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.
EXPERIENCE REQUIREMENTS
Required: High school diploma or passage of a high school equivalency exam
Medical background preferred but not required.
Capacity to maintain confidentiality.
Ability to recognize, research and maintain accuracy.
Excellent communication skills both written and verbal.
Able to operate a PC, including working with information systems/applications.
Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Patient Access Representative
Remote job
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm.
Required Skills & Experience:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
-40+ WPM typing speed
Nice to Have Skills & Experience:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
Scheduler -Home Equity & Origination Services
Remote job
Are you eager to unlock your ultimate career potential in a role focused on creating value for customers every day? ServiceLink, the unsurpassed leader in the mortgage industry, seeks an action-oriented individual with superior attention to detail and accuracy to fill the position of Scheduler. The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction. If you thrive in a fast paced environment and seek a career with a company committed to offering high quality learning initiatives and supporting employee goals, this is an exciting time to join and grow with ServiceLink. We encourage you to apply today!
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Schedule appointments with Signing Agents.
· Confirm appointments with borrowers in order to meet specific scheduling and signing requirements.
· Build and maintain working relationships with team members, management and signing agents.
· Montitor the scheduling queue to ensure client turn times are met.
· Review special instructions and order notes to ensure appointments are scheduled accurately.
· Monitor the scheduling systems to ensure the team is not falling behind.
· Working the assigned tasks given for that day.
WHO YOU ARE
You possess …
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients.
· Excellent verbal and written communication skills.
Responsibilities
· Enter scheduling requests as necessary
· Assign scheduling requests within the company's turn time per client agreement
· Sending recruit requests to your managing team within a timely manner
· Monitor vendor fees to ensure fee guidelines are being met
· Obtain management approval for any fees exceeding the region's fee limit
· Adhere to all company policies and procedures
· Meet minimum production goals and quality requirements as set by management
· Proficient in ServiceLink operating systems and internal search engines
· Perform all other duties as assigned
Qualifications
· High School diploma or equivalent required
· Demonstrate good communication and customer service skills
· Detail oriented, efficient and organized
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Auto-ApplyConstruction Scheduler
Remote job
Salary Range: $80,000-$95,000 DOE Period of Performance: 12 months after award
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. Is seeking a highly skilled Scheduler to support the U.S. Army Corps of Engineers (USACE), Detroit District, in scheduling and project controls for the St. Mary's River Project. This role will primarily be performed remotely, providing professional scheduling services for up to 25 concurrent construction and maintenance projects managed by the USACE Detroit District. The Scheduler will develop, maintain, and analyze project schedules; support project planning and execution; and coordinate closely with USACE Project Delivery Teams (PDTs).The position requires periodic travel (up to five site visits) to the St. Mary's River Project Office in Sault Ste. Marie, Michigan.
This role is contingent upon award of project.
Responsibilities and Duties:
Develop, maintain, and update detailed Primavera P6 and Microsoft Project schedules to support planning, execution, and control of up to 25 projects.
Build Work Breakdown Structures (WBS) and integrate cost and schedule data as required.
Conduct critical path method (CPM) analysis, rolling-wave planning, and resource planning.
Coordinate closely with USACE project managers to ensure schedule accuracy and alignment with project objectives.
Prepare and deliver monthly combined schedule status reports, including narrative updates, milestone progress, delays, and change request documentation.
Attend weekly virtual coordination meetings with project managers to gather updates and resolve scheduling issues.
Support preparation of schedule reporting, briefings, metrics, and data visualizations for internal and external stakeholders.
Ensure compliance with USACE scheduling standards, policies, and documentation requirements.
Perform monthly schedule reviews and updates per USACE Program Execution Guidance.
Attend up to five site visits during the period of performance to receive government-furnished equipment, validate schedules, coordinate with USACE personnel, and support project closeout.
Maintain accurate documentation, including schedule files, progress records, and correspondence.
Required Education, Knowledge and Skills:
Bachelor's degree in Engineering, Construction Management, Project Management, or a related field; OR equivalent relevant experience preferred.
Minimum 5 years of experience in project scheduling or project controls preferred.
Expert proficiency with Primavera P6, Microsoft Project, and Microsoft Office Suite.
Strong knowledge of CPM scheduling, schedule logic, resource loading, and rolling-wave planning.
Demonstrated experience supporting federal or USACE projects (PROMIS, P2, or similar systems preferred).
Ability to analyze schedule performance, identify variance drivers, and develop corrective actions.
PMI-SP, PSP, or other recognized scheduling certification preferred.
Familiarity with USACE financial systems (PROMIS, CEFMS) or enterprise project management tools preferred.
Experience preparing QCPs, monthly project reports, or government submittals preferred.
Strong written and verbal communication skills, especially in developing schedule narratives and briefings.
Ability to work independently, collaborate virtually, and coordinate with multidisciplinary teams.
Willingness and ability to travel to Sault Ste. Marie, MI, for onsite visits (up to five trips).
Valid driver's license.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
Auto-ApplyScheduling Specialist - Remote after training
Remote job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position, working 11:30am to 8pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Training Scheduler
Remote job
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Training Scheduler to join us in our mission to save lives and prevent injuries.
Position Highlights:
Provide quality customer service to various parties, including students, instructors, training centers, and other stakeholders in an omnichannel contact center environment. Assist with complex and/or escalated customer contacts. Provide administrative support for state programs, assuring accuracy and compliance with specific program regulatory and/or contractual requirements. Coordinate multiple training schedules across all Roadway Safety programs, including, but not limited to, state and court programs. Manage all scheduling and administration of direct training course logistics that span DDC courses, WorkZone courses, instructor eLearning, instructor development, onsite training, virtual delivery, and continuing education courses (CECs). Research and drive resolution to a wide variety of complex problems pertaining to the delivery of training programs. Use analytical skills to recommend change management tactics for systems and processes to drive efficiency.
What You'll Do:
Professionally handle customer support calls, chat, email and/or other communication, meeting defined performance expectations and contractual regulatory requirements.
Follow documented customer interaction flows.
Provide specific and unique program information accurately to customers.
Apply empathy, listening, and service techniques to defuse situations and avoid contact escalation.
Use job aids, reference materials, and program training, and apply problem-solving skills to assist customers.
Accurately enter customer information into business systems and complete routine transactions.
Efficiently communicate through chat and email to research and resolve customer inquiries.
Accurately input student data and process live credit card payments while maintaining data confidentiality.
Clearly and concisely document customer interactions with account notes in business systems.
Research and resolve complex customer issues/problems and communicate result.
Provide Level 2 customer support via escalated phone calls, chat support, and email.
Draft and submit written correspondence to customers and outside entities such as state agency, courts, probation officers, etc. as requested.
Manage training calendars across all DDC & Work Zone programs including state/court programs. Support all delivery methods of in-person, eLearning, instructor development, onsites, virtual courses, and CECs.
Prepare schedule of classes by program with attention to regulatory compliance and meeting program registration demand.
Negotiate classroom arrangements with rental facilities to include space size needs, parking, audio-visual, cost, etc.; search for alternative spaces when rental fees are high as to increase program ROIs; adhere to budgeted amounts and provide variance documentation when overages occur; handle facility invoicing.
Support scheduling and coordination of Master Trainers and part-time or contract instructors for training.
Review instructor schedules completed by other colleagues prior to publishing for accuracy and completeness.
Prepare instructor class confirmations.
Manage instructor class monitoring schedules by program to include new instructors for certification, routine quality monitoring, and covert monitoring.
Support training scheduling and process coordination for special needs and/or out-of-state customers.
Input and track product and class form orders needed for scheduled training. Be proactive to avoid rush shipments and unnecessary expenses.
Handle sales leads as assigned for state/court training in designated states. Convert leads to opportunities to sales while meeting all required timelines for customer follow-up.
Manage onsite training administration from start to finish, including but not limited to: proposal creation, scheduling, communication, product orders, customer invoicing, instructor expenses, etc.
Review, research, and manage all NSCL eLearning customer registrations and completions.
Communicate system issues that have an impact internally and/or to external customers. Propose solutions when connected to your area of expertise.
Provide administrative and customer service support to internal colleagues, consumers, training centers, and instructors.
Maintain current knowledge of regulatory requirements; assure excellence and compliance at all levels of program service, both verbally and in writing.
Support the Training Center Coordinator with instructor renewal processes, new training center and instructor acquisition, state licensing processes, etc.
Assist existing training centers with orders of training materials and class forms; resolve problems through research and communication.
Provide general feedback from customers/instructors/training centers about program administration, service, and NSC guidelines to colleagues.
Work cooperatively with program staff to develop and maintain the current manual of rules and procedures for training centers and instructors.
Provide project support to management as regards marketing, development, and revision of forms/procedures, correspondence, report writing, data analytics, trends, etc.
Perform other related duties as assigned.
We're Looking for Someone with:
Associate's degree and 3-5 years of relevant experience, preferably in a contact center environment.
Bachelor's degree preferred.
Proficient with Microsoft Excel & Word.
This is a remote position.
Hourly rate for this role is: $21.75.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!"
NSC is an equal opportunity employer.
Auto-ApplyScheduling Coordinator Remote
Remote job
Are you ready to transform your passion for travel into a career? Join in as a Remote Travel Scheduling Coordinator and utilize our advanced booking software that saves clients hundreds of dollars per night, while instantly boosting your earnings. Our booking engine surpasses major travel sites like Hotels.com, Expedia, and Booking.com, delivering unmatched value for clients and significant income for you.
What We Offer:
-Work with the best: You will work beside top performers in the field along with Business Development Managers from the world's most recognized brands.
-Flexible Hours: Work whenever and wherever you want.
-Exclusive Software Access: Use our top-tier booking engine to save clients money and maximize your earnings.
-Travel Perks: Enjoy opportunities for highly discounted trips, both for business and pleasure.
-Industry Expertise: Receive information on the latest travel trends and proven solutions.
-Family/Work balance: Having the ability to produce income from anywhere that has internet. You can earn even while on vacation.
Why This Opportunity is Exciting:
This role is perfect for individuals seeking a new career. Even those who enjoy travel and never knew about earning while traveling. Enjoy the excitement and flexibility of remote work while being part of a dynamic and rewarding field.
Requirements:
-No prior sales experience needed.
-Excellent communication and customer service skills.
-Ability to work independently and efficiently manage your time.
If you're eager to start a new and exciting career in the travel industry, apply now to become a Remote Travel Scheduling Coordinator. Discover the boundless opportunities that await you in this thriving field.
Installation Scheduling Coordinator
Remote job
Job DescriptionSalary: $20.00-$22.00
The Installation Coordinator uses their knowledge of company products, services, and policies to assist external and internal customers with appointments, questions, complaints, or problems. This position will speak with customers, listen to them, gain a better understanding of their needs, and offer possible solutions. The Installation Coordinator is responsible for collaborating with sales representatives, technicians, and customers to schedule installations.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Essential Functions and Responsibilities:
In a high-volume, fast-paced call center environment, the Installation Coordinator is responsible for:
Schedule new installation appointments with customers.
Coordinating with the warehouse team to order necessary parts and ensure timely delivery for scheduled jobs.
Efficiently routing technicians and subcontractors to job sites to minimize travel time and maximize productivity.
Responding promptly to incoming calls and emails from customers, technicians, and sales team members.
Documenting customer interactions, including inquiries, service issues, complaints, and resolutions.
Assisting customers via phone and email with basic troubleshooting for alarm system issues.
Provide polite, prompt, and professional customer service via phone and email.
Utilizing internal software, databases, and communication tools efficiently and accurately.
Meeting or exceeding established performance metrics while maintaining consistent service quality.
Answer or make calls, email, or web submission to customers to learn about and address their needs, complaints, or other issues with products or services.
Clearly communicating potential solutions to customers and ensuring their satisfaction and understanding.
Practicing active listening, confirming details, clarifying concerns, and de-escalating challenging situations as needed.
Responsible for onsite duties as assigned.
Must be punctual and adhere to attendance standards.
Adhere to all company policies and procedures.
Other duties as assigned by management.
Education/Experience:
High School Diploma or equivalent is required.
Minimum of 1 year experience as an Installation Coordinator, Customer Service Scheduler, Customer Service Representative, or related position is required.
Experience in the alarm or security systems industry is a plus.
Knowledge/Skills/Abilities:
Demonstrated ability to deliver high-quality customer service in a fast-paced, high-volume environment.
Strong organizational and time management skills with the ability to handle multiple tasks.
Skilled in handling customer concerns with empathy, patience, and professionalism.
Ability to troubleshoot basic technical issues and communicate solutions in layman's terms.
Excellent verbal and written communication abilities.
Proficiency with Microsoft Office applications (Outlook, Word, Excel) and general computer literacy.
Detail-oriented and capable of maintaining accurate records and documentation.
Proven ability to adapt to changing environments while remaining reliable, meeting deadlines, and consistently delivering high-quality work under pressure.
Experience with scheduling systems and dispatching field personnel efficiently based on availability, location, and urgency.
Ability to prioritize competing tasks and manage changing schedules with minimal disruption.
Understanding of basic logistics to optimize technician routing and minimize downtime or travel.
Problem-solving mindset with a focus on resolution and customer service.
Active listening skills to accurately understand customer needs, verify information, and respond appropriately.
Exhibits a team-first mentality with a focus on open communication and mutual support.
Ability to work collaboratively with cross-functional teams.
Licenses/Certifications:
Maintain a clear and valid Driver's License is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting
Standing
Walking
Fine Dexterity
Talking
Hearing
Vision
Color Vision
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems, Inc. maintains a quiet, smoke-free office environment. While this position is primarily office-based, it may occasionally require visits to customer sites, which may include office, industrial, or warehouse settings.
Company Benefits:
Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:
Medical Insurance with multiple plan options
Dental Insurance
Vision Insurance
Life Insurance
Paid Parental Leave
Disability Coverage:
Employer-paid Short-Term Disability
Optional Long-Term Disability
401(k) Plan with tiered employer match
Paid Time Off (PTO) starting at 3 weeks per year for employees
Paid Holidays: 8 recognized holidays annually
Employee & Friends/Family Discounts on security systems and monitoring services
Pet Insurance Discount
Employee Assistance Program (EAP)
Tuition Reimbursement
Company-sponsored events (friends and family welcome!)
Continuous professional development opportunities
A fun, positive, and high-energy work environment
Compensation:
The starting pay range for the Installation Coordinator is $20- $22 per hour, based on knowledge, skills, education, and experience.
#ADS25
Remote Part Time Patient Scheduling Coordinator
Remote job
Introduction to Chatterboxes
Chatterboxes, a team of experts and innovators within the pediatric speech-language pathology field, is seeking an exceptional new team member to join a passionate group of superwomen helping to improve the lives of children. Over the last fourteen years we have consistently pioneered new business model innovations and we're just getting started!
We value close-knit collaboration and strong relationships and invite applications from individuals interested in making a long term commitment to our mission. We are seeking someone to work remotely. In this role, you will work directly with our patients and Speech-Language Pathologists (SLP's).
The Opportunity
We are in search of a Patient Scheduling Coordinator to work alongside our SLP's to support the patient scheduling process. As a critical team member you will play a pivotal role in ensuring our patients are well served and our SLP's schedules are highly optimized.
Are you a tech-savvy organizer who loves solving complex scheduling puzzles while making a difference in children's lives? Join our team as a Patient Scheduling Coordinator and become an essential bridge between families and our dedicated speech-language pathologists.
If you enjoy helping those who help others make change within children's lives, this role may be your perfect fit. Above all, you are seeking the intangible balance that comes with a mission-driven company where you can drive impactful change in a vital and specialized industry. Making a difference in the lives of others is a critical aspect of your personal happiness level.
As our Patient Scheduling Coordinator, you'll orchestrate vital connections between families seeking speech therapy services and our experienced pediatric SLPs. Working in a virtual environment, you'll ensure every family's journey begins with warmth, clarity, and careful attention to their needs.
RESPONSIBILITIES:
Patient Matching & Scheduling
Create perfect matches between patients and SLPs based on multiple variables including clinician expertise, geographic location, availability, and age/diagnosis preferences
Coordinate both teletherapy and in-home visits, using Google Maps to optimize travel routes for clinicians
Maintain a dynamic waiting list using Monday.com to efficiently match clients with available appointment times
Coordinate therapy sessions with private client schools
Technology & Systems Management
Maintain up-to-date records in Simple Practice, including new client information, progress reports, and intake forms
Keep clinician availability calendars current and accurate
Track SLP specialties, interests, and availability using Google Docs and Sheets
Communicate efficiently with the team through Slack for all scheduling updates
Family Communication & Support
Guide families through the onboarding process with clear communication and necessary information
Manage appointment modifications and make-up sessions with care and attention
Document special requirements for home visits, including parking, directions, and security details
Provide warm, professional communication via phone and email
Team Collaboration
Work closely with Clinical Leaders daily to optimize new client placement
Keep SLPs informed of schedule changes and new appointments
Support the entire team in maintaining efficient scheduling processes
Requirements
Work Environment Skills: Proficiency in Slack for team communication. Experience with Google Sheets and Google Docs. Experience with Monday.com is a plus. Home or office setup that supports efficient working processes. Comfortable with remote work and self-management once given clear direction.
Minimum of 2 years of equivalent administrative experience.
Bachelor's degree in a related field preferred. You are a lifelong learner.
Self-starter with tenacity, comfortable working independently, multitasking to meet deadlines & ready to deliver.
Proficiency with modern technology and a knack for learning new digital systems is required.
Demonstrated commitment to customer care, compassion, and satisfaction, with an obsessive focus on timelines and deliverables.
An optimistic, upbeat, and resilient attitude, coupled with a solution-oriented mindset.
Possess an innate commitment to honesty and integrity.
Ability to dial up or down your time commitment to the role which will require an average of 15-20 hours per week but at times may increase based on seasonality.
What Makes You Perfect for This Role
Natural talent for organization and process improvement
Tech-savvy mindset with eagerness to learn new systems
Experience with scheduling or dispatching, particularly in home care settings
Problem-solving abilities that help you tackle complex scheduling puzzles
Genuine enjoyment in providing exceptional customer service
Strong communication skills across multiple platforms (phone, email, Slack)
Ability to juggle multiple priorities while maintaining attention to detail
Required Technical Proficiency
Comfort with or learning how to use practice management software (Simple Practice)
Experience with productivity tools including Google Workspace, Slack, Zoom and Monday.com
Ability to quickly learn and adapt to new technology platforms
Impact
Your role ensures that every child receives therapy from the best-matched SLP, while maintaining efficient schedules that maximize our clinicians' time and effectiveness. Your careful coordination allows our SLPs to focus on what they do best - helping children develop their communication skills.
Benefits
At Chatterboxes, we prioritize team member's professional and personal well-being:
We provide competitive compensation and job title reflecting your experience and qualifications.
Embrace the flexibility of remote work, allowing you to achieve a healthy work-life balance while contributing to our team's success.
A meaningful part-time role where you directly contribute to children's developmental journeys. The opportunity to make a real difference in families' lives through exceptional service
A supportive culture that values compassion, creativity, and positive energy
Sleep well at night and be proud of your work by being a part of a team of women in a mission driven company changing the pediatric speech language pathology industry.
We are a neurodiversity affirming organization and proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way the pediatric speech language pathology industry works for both therapists and patients.
Auto-ApplyScheduling Coordinator
Remote job
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
40
💙 Why You'll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
Responsible for computerized scheduling and clerical duties for all surgical procedures, endoscopy procedures, Cardiac Cath Lab procedures, Family Birth Place, Anesthesia, and/or pre-admission testing appointments.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Schedule Coordination
Schedules surgical procedures, anesthesia services, Endoscopy procedures, Cardiac Cath Lab procedures, and/or PAT appointments ensuring accuracy of data entered into scheduling system in a timely manner.
Maintains verification log of scheduled procedures including cases called into the office and faxes received for verification.
Coordinate patient scheduling as needed to ensure adequate resources are available based on patient's medical condition(s).
Selection of correct procedure code(s) when scheduling surgical or procedures from over 1400 active physician Preference Cards.
Responsible for understanding equipment needed for frequently performed surgical procedures and ensuring surgical equipment is reserved and not overbooked.
Understand surgeon and group blocks in the surgery department and their individual release times.
Daily assessment of the number of operating rooms (OR) to stay within limits of Anesthesia providers available.
Quality/Customer Service
Demonstrates excellent customer service skills in dealing with patients, visitors, health care team members, physicians and physician office staff.
Respects the patient's ethnic origin, spiritual beliefs and the patient's right to privacy and confidentiality.
Problem Prevention & Resolution
Responsible for resolving scheduling errors/problems due to changes in patient's medical condition, staffing, equipment, supplies, etc.
Resolve case scheduling issues as needed for proper utilization of operating rooms.
Communicates all changes in the schedule to appropriate department personnel and other ancillary areas as appropriate.
Professionalism
Ensures oral and written directives are effectively and efficiently completed.
Demonstrates effective interpersonal working relationships and works cooperatively with others. Ensures ongoing personal growth and development.
Maintains confidentiality of position-acquired information.
Financial Accountability
Obtain and enter both CPT and ICD-10 codes for all cases and procedures scheduled.
Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies.
Performs other duties as assigned including clerical functions.
Education, Credentials, Licenses:
High school diploma or GED
Specialized Knowledge:
Familiarity with computer systems and scheduling practices.
Kind and Length of Experience:
One year working in an office environment.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Auto-ApplyScheduling Coordinator -Healthcare (Remote)
Remote job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What you'll work on:
Generate and post physician schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters
Ongoing maintenance of real-time schedule changes
Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future State licensure/privileges
Create summaries of coverage progress and remaining deficiencies
Compile capacity/coverage needs by service line, by physician group, or other criteria to include a summary of progress
Physician outreach to resolve capacity/coverage needs
Communicate shift changes (extensions, change in start/end time, trades, etc.) as needed
Enter monthly scheduling data such as physician availability and restrictions into the scheduling software to assist with schedule build and management
Other duties as assigned
What you'll bring to Access TeleCare:
Bachelor's degree
2+ years of administrative experience in healthcare
Prior experience in workforce management / staff scheduling preferred
Highly effective communication skills (written and oral)
Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
Ability to pay attention to details
Ability to collaborate across multiple cross-functional teams
Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills
Company p erks:
Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Auto-ApplyWork From Home Scheduling Coordinator
Remote job
Job DescriptionSalary: Salary + Bonus
Are you someone who wants to make an impact while working from home? Are you dependable, focused, motivated, competitive and relentless in the pursuit of your goals? If you answered yes, we want to speak to you! Our unique work experience can springboard your career.
Alliance Painting is a young, rapidly growing company ripe with fresh ideas and a unique work experience. We are seeking a highly motivated Scheduling Coordinator to join our team! This position has a base salary with significant bonus potential. A motivated person can earn as much as $50k with bonus. No experience necessary!
Must have reliable computer, stable internet, and noise cancelling headphones.
Duties:
Effectively organize and manage multiple appointment calendars
Swiftly answer phone and convert inbound opportunities
Rapid follow-up on digital form submissions & inquiries
Relentless follow-up with unconverted and past customers
Precisely input client data into a CRM
Schedule and confirm client appointment
Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
Essential Skills:
Professional tone and verbal presence
Professionally overcomes objections
Proactively listens and retains information
Ability to memorize and perfect a script
Above average knowledge of DFW geography and travel times
Ability to prioritize and organize multiple priorities
CRM experience an must
Effectively works with minimal supervision
Follows Directions (DO NOT CALL OUR OFFICE ABOUT THIS POSITION)
Essential Behaviors
Strives for perfection
Relentless pursuit of goals
Honest / Truthful
Competitive
This is a great opportunity to start a career with a young company.
Coordinator, Individualized Care
Remote job
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans.
+ Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge.
+ Meets key performance indicators including service levels, call volumes, adherence and quality standards.
+ Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries.
+ Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information.
+ Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.10 per hour - $25.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Care Coordinator
Remote job
Are you looking for a work "home" where you can use your communication skills to help people find the best solutions for their dental needs?
Are you a professional and motivated team member who is outgoing and enjoys developing relationships?
Are you professional, service-minded and willing to go above and beyond the basic responsibilities of the job to help someone?
You can work flexible days and hours...early morning, evening and weekend opportunities if you'd like to supplement your current job or if you are looking for full-time hours.
If this sounds like "you," send your resume today.
Full-time team benefits include, but are not limited to: CE, in-house training, Paid Time Off, paid holidays, 401K, vision insurance, life insurance and the best dental insurance in town!
No previous dental experience required.
Job Types: Full-time, Part-time
On-Call Scheduler
Remote job
Job Description
The role of the Off Hours Scheduler is to ensure that clients care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Off Hours Scheduler works collaboratively across departments and documents appropriately.
The Off Hours Scheduler reports to the Sr. Scheduling Manager. Weekends begin at 5pm on Fridays and end at 8:30am on Mondays. Off Hours Scheduler is also responsible for holiday coverage and holidays are rotated among supervisors.
Essential Duties and Responsibilities:
Filling Scheduling request as quickly and independently as possible, and with caregivers, most likely to meet the client's needs.
Provide timely and effective responses to clients and caregivers needs.
Time off request must go through scheduling manager to ensure coverage.
Email the Home Care Team promptly each morning after on-call (approximately 8:30am) so they can receive time sensitive information and must be available for a period after email update has been sent in case there are follow-up questions.
Updates schedules and documents appropriately in our software system.
Communicates with client regarding schedule changes, tardiness or any situations that require communication.
Communicates client schedules to caregiver and job duties for assigned shift.
Escalates issues appropriately
Maintain confidentiality of all information pertaining to employees, clients, and client's family members.
Provide seamless transition of support between HouseWork's official business hour of operation and On-Call hours of operation
Performs other duties as assigned.
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent required.
1-year recent experience as an off-hours scheduler in a home care agency or other healthcare field.
Competency in Microsoft applications, including Word, Excel, and Outlook
Ability to work effectively both independently and as part of a team.
Excellent telephone and customer service skills
Must pay attention to detail, stay organized, and be flexible
Read, write, speak, and understand English
Work Environment:
Work from home
Pay Range: The compensation for this position is $22 per hour for active working time and $2 per hour for waiting time. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
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Scheduling Coordinator
Remote job
Scheduling Coordinator - Remote
Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You'll own account profitability by keeping schedules, technicians, and resources running smoothly.
Key Responsibilities:
Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
Track Technicians: Use GPS to monitor progress and address deviations quickly.
Forecast & Manage Supplies: Ensure technicians have the materials they need.
Analyze Data: Track scheduling trends and provide insights for improvements.
Support Marketing: Monitor demand patterns and collaborate to expand business.
Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
Payroll Support: Generate reports and assist with payroll processing.
Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
Stay Current: Keep up with industry trends and best practices.
Other tasks as assigned
What We're Looking For:
Strong organization, multitasking, and communication skills
Proficiency with scheduling software and GPS tracking systems
Analytical mindset with financial basics
Customer-service oriented, proactive problem solver
Ability to adapt and work under pressure
Previous scheduling, coordination, or fleet management experience preferred
Up-to-date laptop/desktop + fast, reliable internet (direct connection required)
Perks & Conditions:
Fully remote
Occasional after-hours availability may be required
Phone equipment provided by Rigdon
Benefits:
Eligible for benefits after completing a 60-day probationary period.
Up to 80 hours of paid time off per year (prorated in the first year).
Company-subsidized health insurance.
Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
V102- Reception and Scheduling Specialist
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Job Duck is seeking a professional and personable Receptionist and Scheduling Specialist to support a solo law practitioner specializing in residential construction defect cases.
In this remote role, you'll be the welcoming voice and first impression for callers, ensuring every interaction is handled with care, clarity, and efficiency. You'll manage incoming calls, direct inquiries appropriately, and assist with appointment scheduling, helping the firm maintain a high standard of client service.
This position is ideal for someone who is organized, responsive, and enjoys creating a warm and professional experience for every caller.
You'll play a key role in reducing bottlenecks and supporting the firm's growth.
Monthly Compensation: 1015 USD to 1100 USD
Responsibilities include, but are not limited to:
Assist with basic intake and caller vetting when needed
Schedule appointments and manage calendar entries
Provide a warm and professional first impression to callers
Use DialPad to manage call flow and ensure timely responses
Answer and route incoming calls across two phone lines
Help reduce bottlenecks by managing call volume efficiently
Maintain accurate records in Lawmatics
Requirements:
Software required:
•Lawmatics (CRM)
•DialPad (VOIP)
Work Shift:
8:00 AM - 5:00 PM [MST][MDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplySpanish Speaking Remote patient monitoring (RPM) Care Coordinator
Remote job
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job SummaryWe are seeking a Spanish Speaking Care Coordinator who will be responsible for overseeing our remote patient monitoring (RPM) program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Coordinate a variety of healthcare programs
Review daily measures
Oversee a monthly patient roster, ensuring comprehensive care for each individual
Aiming for a patient engagement rate of 90% or higher
Develop individualized care plans
Educate patients on their healthcare options
Create goals and monitor progress toward goals
Recruit and train staff
Qualifications
Previous experience as a Care Coordinator or in a similar position is preferred
Certification as a medical assistant or higher is required (licensing required in NY and NJ)
Fluency in second language is a plus
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Comfortable learning and using EHR platforms
This is a remote position.
Compensation: $18.00 - $23.00 per hour
Auto-ApplyCentralized Schedulers
Remote job
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Recover Together to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Recover Together
Job Description
Centralized Scheduling Coordinator
Location : Name Linked
Tennessee - Remote
ID 2024-6160
Job Locations US-TN-Remote
Category Operations
Type Regular Full-Time
Overview
Schedule: 8-4:30pm Monday- Thursday and Friday 8-1pm EST
Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober. At Groups, the Scheduling Coordinator will be responsible for developing processes and maintaining staff scheduling activities which support the growth and service delivery of the organization. This role is essential to the organization as it is intended to ensure that members have access to available appointments in a manner that ensures rapid access to care. The Scheduler will be able to act under strict time constraints and show excellent organizational skills.
Responsibilities
Responsible for daily tracking of staff and staff productivity.
Forecasts and approves daily schedules to ensure staffing is aligned with member needs (specifically group therapy sessions).
Ability to resolve staffing needs and gaps on all skills sets and can identify and help in resolving technical issues.
Has excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail.
Works closely with management and in coordination with the Centralized Scheduling Manager to meet scheduling needs in real time.
Monitors daily scheduling emails including staffing call-offs to ensure all necessary groups have clinical coverage.
Communicates any scheduling changes to impacted departments promptly and enacts any needed changes derived from the communication.
Manages schedule needs for call-outs including sick and PTO by arranging, booking, and scheduling backfill needs.
Ability to work under pressure with tight time constraints.
Review completed staffing forecasts, schedules, and group therapy coverage plans developed by team members to ensure completion, accuracy, and ability to meet established targets.
Qualifications
Bachelor's degree preferred or 3-5 years of relevant experience.
Experience managing scheduling for a large scale organization.
Access to reliable internet and telephone services, specifically 10M download and 5M upload package or higher as well as a strong WiFi signal from your remote work location.
Experience utilizing scheduling software/tools.
Efficient knowledge of Google suites/software.
Excellent problem solving and communication skills.
Patient Appointment Scheduling Specialist (U.S. Based, Remote)
Remote job
Job DescriptionAbout the Role
We're looking for a detail-oriented, empathetic, and proactive Patient Scheduling Agent to support our mission of connecting patients with the care they need. In this role, you'll be on the front lines of patient communication-scheduling appointments, answering questions, and ensuring every interaction is professional, compassionate, and efficient.
This role is all about turning daily call volume into meaningful patient outcomes. You'll follow scripts, document conversations, and hit scheduling KPIs, all while helping refine messaging and workflows as the program grows. As part of a collaborative, fast-moving team, you'll play a key role in improving access to care and shaping a patient experience that's seamless, supportive, and impactful.
What You'll Do
Schedule patient appointments by phone using approved scripts-clearly explain the purpose/importance of visits, answer basic questions, and confirm time, location, and prep steps.
Hit daily KPIs (call volume and success rate) while maintaining quality, empathy, and professionalism.
Document every interaction accurately in the daily spreadsheet or dashboard (final tool confirmed before training).
Follow scripts-and improve them: use the provided call guides, gather feedback from calls, and suggest wording tweaks that increase conversions.
Collaborate in Slack with your manager and teammates for updates, coaching, and fast issue resolution.
Place/receive calls, manage dispositions, and escalate when needed.
Protect patient privacy and follow company policies and applicable regulations (e.g., HIPAA-aligned practices).
Be reliable and adaptable: show up for scheduled shifts, adjust to timezone coverage needs (EST/MT), and handle changes in process as we scale.
What We're Looking For
U.S.-based and authorized to work in the U.S.; reliable home setup (quiet space, stable internet).
Phone-first communicator with a warm, professional tone and strong active-listening skills; comfortable explaining the importance of appointments.
Call center, patient access, or appointment-setting experience (healthcare a plus).
Tech-comfortable: quick with RingCentral (or similar cloud phone systems), Slack, and Google Sheets/Excel for daily work.
Process discipline: follows scripts, captures accurate notes, updates statuses, and meets daily KPI targets.
Adaptability & growth mindset: willing to iterate messaging as feedback comes in and the program scales.
Nice-to-haves
Prior healthcare scheduling or EMR/PM familiarity.
Bilingual skills (e.g., Spanish/English) are a bonus but not required.
Why Bold
100% remote work set-up and work-life balance
Competitive pay
A dynamic and fast-growing recruiting environment with clear growth opportunities
Direct impact on company growth and hiring success
Supportive team and leadership: comprehensive training, continuous support, and career development
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a "@boldbusiness.com" email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.