Top Scheduling Manager Skills

Below we've compiled a list of the most important skills for a Scheduling Manager. We ranked the top skills based on the percentage of Scheduling Manager resumes they appeared on. For example, 12.8% of Scheduling Manager resumes contained Customer Service as a skill. Let's find out what skills a Scheduling Manager actually needs in order to be successful in the workplace.

The six most common skills found on Scheduling Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Scheduling Manager jobs:
  • Communicated product availability to Customer Service Representatives.
  • Communicate forecast to corporate/sales/planning/customer service personnel.
  • Partnered successfully with all customer service and operating support to produce exceptional staffing and exceeded profitability on budgets.
  • Take responsibility for customer service and customer relations to ensure the deliverance of high quality service is rendered.
  • Designed and implemented Customer service training modules to dramatically raise the level of customer service callers received.
  • Designed and implemented secret shopping program to assess areas needing improvement with specific focus on customer service.
  • Communicated to Customer Service orders which would require date extensions due to capacity and inventory limitations.
  • Bed Control Coordinator Manager We provided superior customer service to both internal and external customers.
  • Provide customer service which requires extensive knowledge of powder coating process and manufacturing procedures.
  • Provided professional customer service skills and worked closely with clients and other hospital facilities.
  • Trained cashiers and customer service representatives in dealing with customer satisfaction and register transactions.
  • Coordinated with Client Services in communicating with clients and ensured outstanding customer service.
  • Provided Customer Service with information on order status and estimated shipping dates.
  • Exceeded company objectives with exceeded retail store staffing and customer service objectives.
  • Improved customer service satisfaction by implementing customer satisfaction surveys for measurable results.
  • Maintained uncompromising focus on high quality standards and customer service improvements.
  • Trained and mentored new admitting customer service representatives and schedulers.
  • Supervised a diverse staff for culturally sensitive customer service needs.
  • Develop and analyze customer service performance in surgery charging department.
  • Maintained excellent customer service in a fast paced environment.

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2. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Scheduling Manager jobs:
  • Processed bi-weekly payroll for 900+ employees and coordinated with managers/ employees regarding time card discrepancies.
  • Processed bi-weekly payroll and maintained daily time clock punches for a staff of 230.
  • Input of weekly payroll 8000+ hours a week.
  • Manage the weekly payroll for all accounts.
  • Assisted with the bi-weekly payroll process.
  • Processed weekly payroll for site personnel.
  • Process weekly payroll for employees.
  • Completed branch weekly payroll processes, OT reduction, financial stability Accounts Payable
  • Assisted with biweekly payroll; verified employee timesheets and submit payroll.
  • Compiled timecards and calculated hours for weekly payroll for 50 people.
  • Scheduled guarding operations at multiple locations throughout Columbus Metro Area Process weekly payroll from various sites.

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3. ISO

high Demand
Here's how ISO is used in Scheduling Manager jobs:
  • Consulted with anesthesiologists, clinical nursing supervisors and other operating room personnel to optimize scheduling logistics.
  • Carry out supervisory responsibilities in accordance with company and facility policies and applicable laws.
  • Lead multiple daily production meetings with supervisor's and Customer Service Representatives.
  • Demonstrated strong leadership skills and strategic supervisory strategies by leading by example.
  • Delegated security offices and supervisors to 70 client sites optimizing staff management.
  • Coached and developed entry-level employees for eventual promotion to supervisor positions.
  • Coordinated daily installations and weekly projects for warehouse supervisors and installers.
  • Dispatched security officers and field supervisors to routine and emergency calls.
  • Communicated and coordinated day to day scheduling with department supervisors.
  • Facilitate daily communications with all production supervisors on production expectations.
  • Coordinated all on-call rotations for supervisory staff.
  • Facilitated weekly Change Advisory Board meetings.
  • Direct supervision of Field Supervisors.
  • Serve as primary Center contact for all Center Department Heads and Supervisors in Labor Management Policy, Process and Supporting Technology.
  • Implemented reports for project cost comparison of estimated cost, job cost to date and forecast at project completion.
  • Recall system, patient care, new patients, lab tracking, Dr.-Patient liaison, collection, insurance verification.
  • Serve as a liaison for clients to ensure that obligations are met per contract in conjunction with controlling costs.
  • Acted as a liaison to senior leadership, capacity planning and local operations teams to maximize call center resources.
  • Approve routine leave requests of the aides and notify both the case supervisor and the client of planned absences.
  • Covered supervisory assignments prior to 1982 in production, packaging, material handling, production control and scheduling.

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4. Production Schedules

high Demand
Here's how Production Schedules is used in Scheduling Manager jobs:
  • Reported daily to project management with accurate up dates of expected material deliveries to minimize impact on production schedules.
  • Ensured efficient utilization of capital resources by forecasting, planning and managing production schedules for all plant locations.
  • Supervised a staff of six material planners responsible for daily production schedules for four manufacturing facilities.
  • Develop and monitor strategic and daily production schedules, using Vista management software.
  • Streamlined manufacturing needs to ensure production schedules were maintained.
  • Produced production schedules and established production priorities.
  • Produced production schedules for floor operations.
  • Distribute production schedules to departments.
  • Reviewed daily production schedules and identified the ticketing information required to produce the price tags needed.
  • Analyzed current production/capacity needs and creates the most efficient production schedules for the plant.
  • Developed production schedules for 160 union and exempt employees for three shifts of work.
  • Created weekly production schedules that directed a 7 day operation of approximately 1400 employees.
  • Oversee and review daily/weekly production schedules for various press & 30+ assembly lines.
  • Prepare and review daily/weekly production schedules for various assembly lines (PDP).
  • Produced the operating plan and production schedules to meet company goals.
  • Manage the overall production schedules of approx 300 homes per year.
  • Forecast S&OP production schedules based off customer demand.
  • Directed the production schedules for (5) casegoods manufacturing facilities.
  • age production schedules to meet expected daily metric.

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5. Scheduling Department

high Demand
Here's how Scheduling Department is used in Scheduling Manager jobs:
  • Manage Centralized Scheduling Department, supervising five staff members in scheduling busy orthopedic practice consisting of seven locations and 12 physicians.
  • Managed the patient access/scheduling department consisting of 52 employees responsible for all patient registration and outpatient scheduling.
  • Assisted in leading the maintenance planning and scheduling department and supervised other project professionals.
  • Maintain a positive atmosphere in order to maximize productivity within the scheduling department.
  • Managed scheduling department and coordinated incoming and outgoing vessels for maximum project efficiency.
  • Developed and implemented project plan to create a new centralized scheduling department.
  • Managed offshore Customer Service group and transitioned function into the Scheduling Department.
  • Manage Materials and Scheduling departments for a large regional glass manufacturer.
  • Provided Management Executive Support for Surgery Scheduling Department/Micro Manage Business.
  • Reorganized personnel in scheduling department.
  • Worked to enhance the scheduling department to be more cost effective by reducing miles and driver hours.
  • Supervised eight staff members from the Scheduling Department, and handled agenda for 10 Super Bowls matches.
  • Managed all planners/schedulers and lead the scheduling department to overcome yield results far exceeding each department goals.
  • Manage the scheduling department for seventeen physicians, one Nurse Practitioner, and two Physician Assistants.
  • Process evaluations for 45 day, 90 day, and employee performance for scheduling department.
  • Evaluated, implemented and trained the construction scheduling department in the use of new software.
  • Manage scheduling department of 25 employees for high volume call center for outpatient radiology.
  • Assisted the Crew Scheduling Department with their duties during times of increased activity.
  • Set biannual qualitative and quantitative goals for scheduling department and myself.
  • Prepared the Medical Records, Referral, and Scheduling departments budgets.

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6. Human Resources

high Demand
Here's how Human Resources is used in Scheduling Manager jobs:
  • Worked closely with the department of Human Resources to ensure appropriate and required business operations and regulations.
  • Coordinated with Human Resources to ensure timely completion and submission of competency assessments and performance evaluations.
  • Create proper disciplinary and termination documentation for security guards when necessary in coordination with Human Resources.
  • Communicate with management and Human Resources to implement consistent counseling and disciplinary policies and procedures.
  • Assist Human Resources in documenting employee related injury/accidents.
  • Managed Center Pay Practices and collective bargaining agreements to optimize clinical, financial, and human resources operating results.
  • Worked closely with the Human Resources Manager and Area Security Directors to resolve personnel issues at various work sites.
  • Served as liaison between attendants, officers, Payroll Manager, and Human Resources specialist.
  • Work cohesively with human resources and IT to ensure surveys were active and properly staffed.
  • Work closely with Human Resources to execute re-bids, bumps, discipline and terminations.
  • Maintain consistent communication with human resources to ensure appropriate staffing of all open shifts.
  • Coordinated payroll policies, Centralized Scheduling policies and procedures with Human Resources and Accounting.
  • Worked directly with Human Resources to complete weekly payroll and other bookkeeping duties.
  • Worked closely with Human Resources Manager to coordinate hiring with staffing need
  • Worked closely with human resources for both hiring and disciplinary procedures.
  • Trained as Human Resources backup to include on-boarding and officer development.
  • Acted as a liaison between Human Resources and Customer Care.
  • Assist Human Resources with staffing needs and employee relations.
  • Assist human resources in the hiring of security personal.
  • Assist Human Resources/Recruitment & Retention with hiring process.

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7. Raw Materials

high Demand
Here's how Raw Materials is used in Scheduling Manager jobs:
  • Procured all raw materials to ensure timely delivery to support uninterrupted operation of all production lines.
  • Reviewed material specifications, purchased raw materials and outsourced sub-contracted processes.
  • Coordinated inventory of raw materials and fabric.
  • Lead the team effort to identify and disposition all current and future excess finished goods and raw materials.
  • Saved company over $1.5 million or 15% of total raw materials budget in a three-year period.
  • Managed four associates who were responsible for the production schedule and procurement of raw materials for all products.
  • Record production data, including the volume produced, consumption of raw materials and sales data.
  • Identified lead times for ordering raw materials and components to maintain proper inventory levels.
  • Utilized SAP to maintain and replenish raw materials to include corrugated cartons and polystyrene.
  • Ordered and managed raw materials based on Just-in-time production needs and capabilities.
  • Manage raw materials inventory to supply production lines.
  • Eliminated downtime due to lack of raw materials.
  • Manage inventory of WIP and raw materials.
  • Procured raw materials and fabric for production.
  • Ordered $1.5 million raw materials monthly.
  • Procured the raw materials.Selected material vendors.
  • Developed all required scheduling for incoming raw materials, de-boning, cutting, IQF, and packaging of raw poultry.
  • Maintain serial number traceability log and manage an accurate inventory of WIP and raw materials.
  • Forecasted future production of raw materials to help ensure the needs of production were met.

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8. Logistics

high Demand
Here's how Logistics is used in Scheduling Manager jobs:
  • Facilitated all meeting logistics including: conference room bookings, attendee invitations and travel arrangements.
  • Assisted the Logistics Department to advocate travel arrangements and accommodations.
  • Determine reasonable schedule logistics and constraints based on staff availability.
  • Managed all logistics/warehousing functions for on-time services.
  • Assisted other members of management team with payroll logistics, event coordination, accident management and employee discipline.
  • Job Description: Manages and maintains logistics scheduling process for logistics plans personnel and bare-base equipment assets.
  • Recruited to manage litigation support needs for high-value clients by providing case consultations, proposals and logistics.
  • Collaborate with customers, management, sales and logistics teams to exceed on time delivery goals.
  • Work directly with customers, suppliers, operations, transportation, logistics, and QA.
  • Reduced aircraft downtime by 90 % & Logistics/Operations Group backlogs by 60 %.
  • Managed logistics quality, including packing, shipping and overall sample set condition
  • Oversee deployment logistics, including personnel, transportation, and resources worldwide.
  • Involved in weekly implementation of new customer deliveries and route logistics.
  • Manage the daily shipments and logistics for entire book of business.
  • Utilized Continuous improvement techniques to reduce logistics cost per case.
  • Interact with Logistics for current and future PSI demand.
  • Handle logistics for both rail & truck shipments.
  • Manage the logistics of all incoming/outgoing materials.
  • Improved logistics efficiency by 5%.
  • Developed real-time online scheduling platform, improving productivity Focused on logistics, operations, marketing and customer support

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9. Inventory Control

high Demand
Here's how Inventory Control is used in Scheduling Manager jobs:
  • Managed inventory control and re-order to provide expected lead-times and customer satisfaction.
  • Led Inventory Control team to increase inventory accuracy from 28% to 98.8% in two months using only process changes.
  • Processed and maintained department inventory control, status reports, and mailing of all company documents.
  • Managed the shipping and receiving department; the stock rooms; inventory control; and scheduling.
  • Improved employee capabilities in negotiations, material handling, inventory control, and production planning.
  • Manage and oversee inventory control of both raw and finished items.
  • Performed inventory control tasks, including receiving, and counting.
  • Managed three schedulers and three inventory control analysts.
  • Manage inventory control of packing and raw material supplies
  • Worked with manual inventory control system prior to installation of current Platinum/Metashop.
  • Inventory Controls Provide daily updates to scheduling department.

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10. Project Management

high Demand
Here's how Project Management is used in Scheduling Manager jobs:
  • Provide project management support to internal and external customers to all levels of management.
  • Completed full complement of Cardinal University project management courses.
  • Provided project management in multiple areas of the organization.
  • Provided DOE, through the Project Management Organization, monthly schedules for critical path, schedule impacts and cost trend analysis.
  • Attended project management training and put into practice concepts and methodologies within the clinical information services team for surgery.
  • Work with the Senior PMO Manager(s) to defining program/project management processes.
  • Certified by the Project Management Institute as a Scheduling Professional (PMI-SP).
  • Forwarded final drawings and specs to Project Management Team for approval.
  • Manage CASPR Project Management software, for all programs in STX.
  • Trained and mentor team members on project management methodologies.
  • Implemented project management processes during the program start-ups.
  • Provided Project management oversight on large multi-million dollar Commercial development projects.
  • Key Accomplishments Established project management methodology with the departments.
  • Presented a paper (Streamlined Scheduling for Multifunctional Teams) at the 1994 Project Management Institute International seminar
  • Developed methods, processes, and techniques to improve overall project management workflow and related tasks scheduling.
  • Implemented and monitored auditable companywide project management system.

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11. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Scheduling Manager jobs:
  • Performed some front desk shifts: answering the phone, counting till, scheduling appointments, screening clients and filing.
  • Provided direct care with the patient's in meeting their needs and problem solving their concerns and scheduling appointments.
  • Provide clerical support along with responsible for daily and monthly reports, scheduling appointments, labs and radiology test.
  • Assisted with scheduling appointments for in home presentations of products offered.
  • Greet Patients in person or over the phone* Scheduling appointments for treating Dentist and Hygienist using Dentrix, and Open Dental.
  • Operate telephone calls, screen, or forward calls, provide information, taking messages and scheduling appointments.

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12. Company Policies

high Demand
Here's how Company Policies is used in Scheduling Manager jobs:
  • Provided daily communication and follow up to ensure that coordinators were informed of all new information and company policies.
  • Delegated company policies and procedures related to attendance and scheduling to all table games employees.
  • Informed clients of all details about entertainment marketing and specific company policies.
  • Trained new employees to follow all company policies and procedures.
  • Organize and conduct training on company policies and practice.
  • Followed and enforce all company policies and procedures.
  • Direct all scheduling for timely construction workflow w/strict adherence to code/permit requirements, regulation, company policies and procedures.

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13. Insurance Companies

high Demand
Here's how Insurance Companies is used in Scheduling Manager jobs:
  • Receive infrared electrical inspection requests from property insurance companies or corporate risk management personnel.
  • Submit claims to insurance companies for Billing.
  • Complete treatment pre-authorization requests with insurance companies.
  • Call insurance companies for verification of coverage.
  • Scheduled radiation appointments for patients & physicians, obtain authorization from insurance companies, and scan documents to patient files.
  • Call insurance companies to verify benefits as well as get authorizations for patients test.

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14. Data Entry

high Demand
Here's how Data Entry is used in Scheduling Manager jobs:
  • Reduced data entry and order processing by consolidating requests.
  • Input and proofread data entry, information verification and answering phones.
  • Preformed data entry of all patients with the Access program.
  • Assist with special data entry/data cleanup projects as assigned.
  • Company mailings and data entry.
  • Perform data entry for all other Oasis'.

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15. Staff Members

average Demand
Here's how Staff Members is used in Scheduling Manager jobs:
  • Scheduled staff members weekly, accommodated scheduling conflicts - Prepared non-alcoholic beverages for customers, rang up orders
  • Mentored five staff members to obtain certification to become Certified Application Counselors.
  • Managed over 900 part-time staff members to ensure an exceptional fan experience for all events taking place at Lincoln Financial Field.
  • Recruited, interviewed, hired all new staff members including conducting new hire orientation along with new hire paperwork.
  • Restructured scheduling, trained and qualified staff members in aircraft, support equipment scheduling procedures.
  • Develop and maintain active roster of clients to staff members with accurate updated information.
  • Delegated tasks and responsibilities to staff members regarding shift changes and human resource protocol.
  • Managed 60+ locations across Western NY, 400+ staff members.
  • Conducted continuing fidelity checks on staff members.
  • Created work schedule for 10 staff members.
  • Coordinate schedules of nearly 200 staff members.
  • Provide cross-training to all staff members
  • Implemented Brainshark e-learning software allowing veteran staff members to complete training online to maximize participation.
  • Managed entire recruitment lifecycle for Game Day Staff members, from requisition to acceptance.
  • Assisted call center manager of 25 staff members .

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16. Phone Calls

average Demand
Here's how Phone Calls is used in Scheduling Manager jobs:
  • Respond to daily phone calls from borrowers, closing agents and other parties regarding discrepancies, closing packages and trailing documents.
  • Received texts and phone calls from all the doctors seven days a week managing any unforeseen issues.
  • Handled crisis issues, answered emails and phone calls regarding every day issues.
  • Keep a record of all incoming telephone calls for each work day.
  • Handle phone calls from clients, sales, contracts and invoicing.
  • Prioritized preferred accounts, emergency phone calls and bid projects.
  • Assist Front Desk welcoming and checking in clients, entering appointments, and answering Phone calls.
  • Answer numerous phone calls in a timely fashion.

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17. Weekly Schedules

average Demand
Here's how Weekly Schedules is used in Scheduling Manager jobs:
  • Prepare & review daily/weekly schedules and fax to physical therapists, occupational therapists, speech therapists and social workers.
  • Maintained weekly schedules on Google docs of all driving shifts including last minute coverage.
  • Prepare weekly schedules for all open positions within the company and special events.
  • Prepare weekly schedules for field staff while coordinating services provided to clients.
  • Prepared weekly schedules for employees for numerous venues throughout the Mid-Hudson area.
  • Prepared weekly schedules, payroll and monitored overtime for the company.
  • Distribute weekly schedules to Department Sales Managers and monitor schedule compliance.
  • Develop and distribute weekly schedules and work orders to technicians.
  • Prepare weekly schedules for administrative, maintenance and mechanic staff.
  • Create weekly schedules for staff of approximately 100+ employees.
  • Use Enterprise Analytics forecasting data to create weekly schedules for departments that meet business demands and reduce excess labor.
  • Create weekly schedules for league referees - Process payroll for 160 employees

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18. Schedule Changes

average Demand
Here's how Schedule Changes is used in Scheduling Manager jobs:
  • Attend inter-departmental meetings to facilitate communication of schedule changes and their impacts to various operating groups.
  • Ensured Nursing HPPD was at the appropriate budgeted level and volume-adjusted schedule changes made while balancing optimal utilization of employees.
  • Managed training deviations, class schedule changes, and maintenance scheduling statistics for senior level management training briefing.
  • Communicated with both officers and clients, maintaining both are informed of any schedule changes.
  • Schedule Changes, IPIPS, Ensure Nursing HPPD is at its appropriate budgeted level.
  • Suggest and coordinate corrective action plan for last minute schedule changes via department managers.
  • Update multiple schedule changes on a daily basis (50-75).
  • Meet with client representatives on any schedule changes or requests.
  • Tracked daily schedule changes for all three sales territories.
  • Control and monitor visit schedules of clients/daily schedule changes for caregivers Coordinate with hospital Social Services department admissions/discharges from hospital.
  • Accommodated last minute schedule changes based on staff availability and forecasted shift demands.

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19. Security Personnel

average Demand
Here's how Security Personnel is used in Scheduling Manager jobs:
  • Handled all facets of training & created new systems of training and development for security personnel and Quality Management.
  • Drafted standard operating procedures for the security personnel and assisted in developing security plan.
  • Directed security personnel in any unusual or emergency situations requiring immediate and necessary action.
  • Managed site security for six-story Marc Building, including security personnel and fire safety.
  • Arranged coverage for receptionist and security personnel.
  • Train and interview new employees for site duties; prepare and evaluate security personnel quarterly and annual performance reviews.

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20. Daily Operations

average Demand
Here's how Daily Operations is used in Scheduling Manager jobs:
  • Maintained daily operations of Residential-Commercial Granite-Marble Fabrication Facility serving the New York and North Pennsylvania areas.
  • Facilitate Daily Operations Meetings to ensure effective communications to Contractors and Boeing.
  • Organized daily operations, including optimizing employee and machine productivity.
  • Manage mill department daily operations.
  • Manage daily operations relating to the orthodontic department including operations, finance, scheduling, patient experience and staff relations.
  • Manage the daily operations of registration, scheduling, and call center of all outpatient services across 13 locations.
  • Monitored the daily operations of the surgery call center which received An average of 400 calls per day.
  • Coordinate the daily operations of the Office of the University Registrar's Schedules Department.
  • Assist in managing the triage scheduling manager and overseeing daily operations and tasks.
  • Create, write, and oversee policies and procedures for daily operations.
  • Supported the plant manager with daily operations.
  • Monitor daily operations for flight crew scheduling.
  • Coordinated daily operations with 40 suppliers.
  • Refined system amd related forms for tracking inventories and daily operations.
  • Supply Chain) Oversaw daily operations in the Scheduling Department as well as perform all duties associated with Scheduling.

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21. Primavera

average Demand
Here's how Primavera is used in Scheduling Manager jobs:
  • Performed project level integration of all schedules developed by SNF sub-project schedulers, implemented Primavera (P3) database administration.
  • Implemented LoadSpring hosting environment for Primavera across several companies and served as administrator.
  • Provided independent analysis of contractor progress and performance utilizing Primavera and Spreadsheet software.
  • Review and analyze contractor's initial baseline and monthly updated Primavera schedules.
  • Utilized scheduling tools, specifically Primavera P3 and Microsoft Project.
  • Scheduled construction projects for the U.S. Army Corps of Engineers at Fort Leonard Wood, Missouri, using Primavera and Excel.
  • Set up construction schedules for over 40 projects nationwide for power, petrochemical and mining facilities utilizing Primavera P3 software.
  • Started upgrade and implementation to Primavera 6.2 for the Clark County, NV Water Reclamation District Construction department.
  • Managed Primavera Enterprise scheduling department for construction of 35 master planned communities totaling over 2,000 homes per year.
  • Maintained proficiency in the latest version of Primavera and trained others as required by functional management team.
  • Implemented systems and processes throughout various programs using Primavera 6.1 and Open Plan on various programs.
  • Tracked the project activities on Primavera Project Planner 3.1 and control all documentation on Expedition 7.0.
  • Developed and tracked multiple project schedules using a Four Phase Product Development Process and Primavera Software.
  • Direct a support Primavera P3 team to produce an integrated Program cost-schedule database.
  • Utilized MS Project and Primavera P3 scheduling tools and GM's SDP-21 process.
  • Experienced in working with Primavera SureTrak and P3.
  • Completed in-depth wireless scheduling research pilot study comparing OnSchedule, Primavera and Airtoolz applications.

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22. Master Schedule

average Demand
Here's how Master Schedule is used in Scheduling Manager jobs:
  • Developed and maintained program master schedule reflecting actual progress and forecast critical work and milestone status for multiple projects.
  • Conducted Master Scheduler functions regarding capacity resources and requirements.
  • Prepared, maintained and analyzed the program office integrated master schedule (IMS), covering 5 concurrent major programs.
  • Developed and maintained project and program master schedules including cost projections and requirements for bond funding.
  • Maintained master schedule using Global Shop Solutions ERP System, Maintained on time schedule.
  • Created a master schedule and a working schedule and update on a daily basis.
  • Coordinated various subcontract schedules for inclusion into the master schedule.
  • Supervised 15 schedulers ranging from entry level to Master Scheduler.
  • Created Integrated Master Schedule (IMS) and Safety Report.
  • Update master schedules to ensure accuracy when filling a post.
  • Maintained the 350 Electronic Systems Group Integrated Master Schedule.
  • Prepare master schedules, handle call offs/time off requests.
  • Managed daily master schedule for all product lines.
  • Keep account master schedules up to date.
  • Master schedule five business units (over 1200 private label SKUs) within resource constraints while meeting Sales & Operations Plan.
  • Project Scheduler, Marinette Marine Corporation Supported the development and maintenance project schedules and work center master schedules.

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23. Scheduling System

average Demand
Here's how Scheduling System is used in Scheduling Manager jobs:
  • Developed a PC based scheduling system, for managing inventory turns while insuring product availability, and customer satisfaction.
  • Identified and designed location, developed a budget, identified staffing requirements, designed scheduling system and developed policy/procedures.
  • Demonstrated competency with complicated scheduling system, in a fact-paced hospital & clinical environment.
  • Developed and transitioned company from manual, non-computerized scheduling system to Excel.
  • Developed, perfected, and maintained an effective centralized construction-scheduling system.
  • Maintain integrity and accuracy of company automated scheduling system.
  • Converted manual process flow to computerized scheduling system.
  • Researched and implemented a new scheduling system providing employees with a global view of more comprehensive and accurate information.
  • Trained New PM on scheduling system used by our Facility to assist him in understanding availability of hours.
  • Led the installation and implementation of two computerized scheduling systems for OR and Appointment scheduling.
  • Utilized Adept scheduling system to gain better optimization of downtime as well as better routing
  • Prepared training manual and implemented scheduling system using hand held PDA's.
  • Managed the Health Service Information Network for the registration and scheduling systems.
  • Designed, launched and supervised Penn's first totally electronic scheduling system.
  • Register patients and enter data into scheduling system.
  • Fill any open posts that are available on scheduling system and minimizing avoidable overtime through effective scheduling strategies.
  • Introduced the Primavera scheduling system and performed government cost, earned value and schedule progress reporting.
  • Implemented an excel based scheduling system from scratch.
  • Project Management West Coast Administrator for Xytech Scheduling System.
  • Computerized development of peri-op staff using the Per-Se' scheduling system according to the needs of each unit.

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24. Scheduling Software

average Demand
Here's how Scheduling Software is used in Scheduling Manager jobs:
  • Used HomeTrak scheduling software to manage each client/caregiver schedules which consisted of heavy data-entry.
  • Collaborated closely with systems analysts to enhance scheduling software performance.
  • Operated custom scheduling software outside its basic parameters to allow for more company attendees at events, increasing total revenue.
  • Train new employees on scheduling software, writing schedules, negotiating with providers, client satisfaction and provider retention.
  • Negotiated with outside vendor to become beta site for scheduling software, eliminating all service fees.
  • Assisted in implementing IEX (efficient scheduling software) into the Lubbock Call Center.
  • Trained new scheduling managers on how to plan events and use scheduling software.
  • Implemented scheduling software; trained over 850 employees on new procedures and software.
  • Helped create and test new scheduling software that saved thousands in travel costs
  • Researched and implemented improved scheduling software to handle rapid growth.
  • Initiated search and implementation of new scheduling software.
  • Implemented Primavera enterprise planning and scheduling software solution.
  • Provide daily supervision to scheduling staff Maintain Home Care Aide s weekly work schedule using scheduling software program.
  • Maintained Scheduling software, Helped maintain heat lot traceability.

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25. Weekly Basis

average Demand
Here's how Weekly Basis is used in Scheduling Manager jobs:
  • Presented schedules and progress reports on a weekly basis, and represented the company during contract negotiations and respected company interests.
  • Meet with clients on a weekly basis to ensure relationships between staff, officers, and company are in excellent standings.
  • Attended mid-level management meeting on a weekly basis and reported the discussions with members of my staff to keep them informed.
  • Collaborated with contingent workforce supervisor on a weekly basis to schedule, track, and approve all hours.
  • Managed time allocations per resource per activity on a weekly basis to meet main project schedule dates.
  • Renewed On Call Associate program, by hiring new team and coaching them on a weekly basis.
  • Scheduled officers for all accounts on a weekly basis, found coverage for all open posts.
  • Prepared and updated schedules on a bi-weekly basis using P6 V8 and MS Project.
  • Moved over 6,000 people on a weekly basis with the cruise terminals.
  • Review, submit and reconciles employee payroll on a weekly basis.
  • Reviewed and updated internal status report on a weekly basis.
  • Prepared route sheets for each crew on a weekly basis.
  • Establish returning customers on a weekly basis.
  • Evaluated supply chain processes to ensure proper responsiveness to production needs *Calculated production capacity for several departments on a weekly basis.
  • Provided guidance to staff.Responsible for all staff scheduling, which included 100+ schedules on a weekly basis.Supervisor: Christopher Gallagher.
  • Communicate schedules to nurses in weekly basis Managing Callout.

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26. Labor Management

average Demand
Here's how Labor Management is used in Scheduling Manager jobs:
  • Labor Management/ Nursing Payroll Allocation / Expense Control Responsible for budget-driven appropriation of labor resources.
  • Manage the Center Labor Management Team by proactively managing performances.
  • Assist the Branch Manager(s) in the labor Management process to ensure employee and customer satisfaction.
  • Managed, maintained, evaluated the Center Labor Management Process according to policy.
  • Orient new employees to the Labor Management Policy, Procedures and supporting technology.
  • Led the Labor Management Committee for 8 years.

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27. Scheduling Process

average Demand
Here's how Scheduling Process is used in Scheduling Manager jobs:
  • Directed and coordinated the production scheduling process to meet customer expectations while maximizing equipment efficiency.
  • Automated caregiver scheduling process which eliminated over ten hours of manual work.
  • Created Scheduling Daily Procedures greatly simplifying and formalizing the scheduling process.
  • Collaborate with unit managers in hiring/scheduling process.
  • Developed and implemented scheduling process.
  • Analyzed and improved scheduling process and reminder notifications for parents & volunteers to increase participation to meet the pastor's expectations.
  • Analyze historical and projected workforce data in order to produce more efficient and effective scheduling processes and results.
  • Managed scheduling processes for Customer Service Call Centers throughout US, Canada & Mexico.
  • Provided outstanding customer service as the main client contact throughout the scheduling process.
  • Implemented new and more efficient scheduling processes, procedures, and contractor specifications.
  • Improved our scheduling process and hold times for physicians on the phone.
  • Developed macros using VBA to help efficiency for scheduling processes and reporting.
  • Manage the day-to-day physician scheduling process.
  • Redesigned Cerner scheduling conversations with collaboration from IS to further streamline the scheduling process.
  • Reduced factory-incurred component delays by 250% by transitioning scheduling process from manual to bar code first in- first out system.
  • Assisted in Lean DMAIC project to evaluate workflow for the Surgery Scheduling process resulting in consolidation of two departments.
  • Streamline scheduling process to make planning easier for clients and managers Skills Used MS Office Quick Books Alacrity

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28. High Volume

average Demand
Here's how High Volume is used in Scheduling Manager jobs:
  • Answered high volume scheduling calls and resolved superintendents concerns.
  • Scheduled production in a 24/5 7 production line facility production orders, maintaining stock for high volume customers.
  • Organized and scheduled production of high volume mold shop with 20 employees and 10 CNC machines.
  • Manage high volume contract by maintaining accuracy of patient tracking spreadsheet.
  • Manage multiple MS Outlook calendars with high volumes of appointments.
  • Provided dining services a fast paced high volume mid-town restaurant.
  • Worked with Chief Estimator to prepare and package bid proposals for national homebuilders in a high volume environment.
  • Supervised the scheduling of a high volume of complex surgical and other interventional procedures.

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29. Critical Path Analysis

average Demand
Here's how Critical Path Analysis is used in Scheduling Manager jobs:
  • Performed monthly Critical Path Analysis to determine accurate forecasts.
  • Standardized package includes critical path analysis, milestones, and schedule performance metrics (including cost and schedule variances)
  • Performed critical path analysis and developed resource profiles to help management manage scope and schedule.
  • Developed schedule recovery plans, what-if scenarios and preformed critical path analysis.
  • Perform critical path analysis and earned value analysis.
  • Generated all progress reports, productivity curves, critical path analysis, recovery plan, implementation schedule, and cash flows.

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30. Monthly Reports

low Demand
Here's how Monthly Reports is used in Scheduling Manager jobs:
  • Provide training and support in the use of the documentation required to support weekly, biweekly and monthly reports.
  • Created and provided detailed monthly reports and updates to senior management.
  • Maintain daily, weekly and monthly reports of company wide sales.
  • Create monthly reports, book-out verification, and month-end closing verification.
  • Created weekly and monthly reports and presentations.Support staff/office
  • Handled daily and monthly reports to board.

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31. Osha

low Demand
Here's how Osha is used in Scheduling Manager jobs:
  • Understand Union Contract: Ensure labor scheduling practices adheres to union contract and OSHA requirements.
  • Trained right-to-know and OSHA workshops, coordinated MSDS.
  • Recruit and hire physicians to monitor OSHA required physicals for Fire, Police, & EMS Depts.
  • Maintain OSHA log, monitor facility budget, facilitate hearing conservation program, co-ordinate facility influenza administration.
  • Performed regular safety audits, all incident/accident investigations and reports, and facility OSHA compliance inspections.
  • Involved in regular company administered OSHA style safety, environmental, and master mechanic maintenance audits.

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32. MRP

low Demand
Here's how MRP is used in Scheduling Manager jobs:
  • Created MRP report from scratch enabling accurate auditing of production requirements instantly.
  • Dedicated team leader for new Microsoft Dynamics AX 2009 ERP implementation, MRP emphasis and created all training documents.
  • Managed Material Release Plans daily/weekly (MRP) for all of Commercial Vehicle and Off-Highway divisions of Dana.
  • Implemented MRP system to forecast future demand and purchase items when needed, eliminating overstock and shortages.
  • Audited MRP reports, open order reports, customer purchase orders and customer forecasts.
  • Designed and developed Forecasting, MPS and MRPII systems and procedures.
  • Inserted updated monthly forecast into JDE MRP system.
  • Programmed Oracle for criteria needs for MRP set-up.
  • Helped implement MRP system (RHYTHM).

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33. Medicare

low Demand
Here's how Medicare is used in Scheduling Manager jobs:
  • Helped answer questions regarding Medicare.
  • Prepared Medicare credit balance report.
  • Decreased potential Medicare claim denials for certain services by 50% from predecessor, by utilizing available code referencing software.
  • Transitioned the company during a move to our new facility and assisted with Medicare & AASM site inspections.
  • Maintained a professional phone etiquette while making approximately 200 phone calls per day to Medicare members.
  • Implemented online Medicare billing system, decreased bad debt by 30% and streamlined billing process.

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34. Office Staff

low Demand
Here's how Office Staff is used in Scheduling Manager jobs:
  • Manage monthly schedules for staff of 50 employees including physicians, front office, and back office staff.
  • Trained corporate office staff as company expanded as well as trained employees from company acquisitions.
  • Recruit, hire, train, discipline and terminate installers and office staff.
  • Directed office staff at 6 clinics, assigning duties and aligning company objectives.
  • Managed the office staff on-site at my location.
  • Communicated often, both written and verbally, with clients and their office staff to ensure excellent level of service.
  • Trained, managed and delegated 6 internal office staff Trained, scheduled, managed 150/200 field employees.
  • Confirm all shifts worked by cargivers and various office staff.
  • Manage staff of 13 Field Superintendants and 3 office staff.
  • g) Supervise office staff (h) Collection calls.

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35. Customer Orders

low Demand
Here's how Customer Orders is used in Scheduling Manager jobs:
  • Process and follow up on all customer orders; maintain separate order files for each process.
  • Take all customer orders via email, mail, fax, or phone.
  • Organized and analyzed customer orders and scheduled the manufacture of the orders.
  • Schedule all customer orders and communicate dates to customers.
  • Schedule all machines in plant to run customer orders.
  • Schedule the production assembly area to fill customer orders.
  • Schedule all production to meet customer orders.
  • Collaborated with Sales on priority customer orders to ensure timely delivery.
  • Aided shipping department by pulling and packaging product per customer orders Overseen inventory and researched any discrepancies to correct counts.
  • Implemented Direct Link Scheduling Inventory System to better track Customer Orders and machine efficiencies to maximize plant capacities.

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36. Kronos

low Demand
Here's how Kronos is used in Scheduling Manager jobs:
  • Processed payroll effectively for 225 employees to ensure proper data entered via Kronos database.
  • enroll employees in kronos time clock interview candidates for the nursing department excellent knowledge of how a nursing facility is run
  • Handle all payroll processing for employees using Kronos; including paid leave, FMLA, and personal leave.
  • Assist with Kronos payroll process.

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37. Emergency Situations

low Demand
Here's how Emergency Situations is used in Scheduling Manager jobs:
  • Maintained site coverage at all times, including tracking time off requests, emergency situations, call-offs and absences.
  • Respond to emergency situations at customer locations and assist site staff as needed.

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38. Client Site

low Demand
Here's how Client Site is used in Scheduling Manager jobs:
  • Recruited and scheduled security guards for client sites and on-the-job training classes.
  • Schedule guards to various client sites totaling approx.
  • Scheduled over 35,000 hours at 150 Client sites.
  • Scheduled and managed operations for over 80 client sites and [ ] Interim HR manager for one year.
  • Handled scheduling for smaller client sites that did not have onsite management, coordinated emergency scheduling for all sites.

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39. CPM

low Demand
Here's how CPM is used in Scheduling Manager jobs:
  • Analyze contractor prepared CPM schedules and worked with contractors and consultants to achieve an approved baseline schedule.
  • Developed P3 CPM logic driven schedules for project development, engineering, procurement and construction.
  • Developed CPM Scheduling specifications and overall program master schedule, which included 7 separate projects.
  • Review updates of CPM schedules.
  • Monitored and evaluated construction CPM schedules submitted by contractor for accuracy, quality and conformance with plans and specifications.
  • Provided ongoing management of CPM project schedules, including baseline analysis and acceptance.

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40. Corrective Action

low Demand
Here's how Corrective Action is used in Scheduling Manager jobs:
  • Utilized statistical techniques to identify trends and significant deviations, and give recommendations for corrective actions.
  • Conducted employee performance evaluations and corrective action plans to ensure professional growth of department.
  • Implemented corrective actions to remove production restraints and improve product quality.
  • Participate with branch management in identification of service issues, equipment needs, or field procedural issues and suggest corrective action.
  • Partnered with department managers to create corrective action process relating to staff attendance and performance.
  • Approve and report employee payroll, paid time off, and corrective actions.
  • Report on schedule progress, highlighting problem areas and recommending corrective action.
  • Provided corrective action plans as required.

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41. Direct Reports

low Demand
Here's how Direct Reports is used in Scheduling Manager jobs:
  • Coached and developed 25+ direct reports for success (via improvements in skill sets and capabilities).
  • Managed the allocation of 300 audit staff to 1,000 audit clients and supervised three direct reports.
  • Managed and distributed daily reports on productivity for 168 direct reports.
  • Provide leadership, direction and coaching to all direct reports.
  • Prepared and distributed payroll for staff of 15+ direct reports.
  • Supervised three direct reports on the shipping dock.
  • Managed 3 direct and 5-10 indirect reports.
  • Coach and train five direct reports.
  • Supervised a team of 8 direct reports and 30 indirect reports with an annual budget over $2.5 million dollars.
  • Manage a materials team with 7 direct reports that oversaw over 11,000 skus.

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42. On-Time Delivery

low Demand
Here's how On-Time Delivery is used in Scheduling Manager jobs:
  • Coordinated with vendors to ensure on-time delivery of outsourced machining and polishing operations.
  • Improved customer on-time delivery average from 73% to 92% and reduced customer rejections from 8% to 2%.
  • Set goals for machine efficiency, Scrap, Raw material, finished goods and customer on-time delivery.
  • Monitor customer delivery performance (on-time delivery, ASN timeliness, system accuracy, etc.).
  • Established an On-Time Delivery metric to measure how the factory is performing to customer due dates.
  • Managed the Capacity Requirement Planning to meet 95% on-time delivery metrics.
  • Oversee all processing equipment with a critical eye towards on-time delivery.
  • Raised on-time delivery from 80% to 100% for the last 12 months.

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43. Project Controls

low Demand
Here's how Project Controls is used in Scheduling Manager jobs:
  • Project Controls / Cost -Schedule / Manager Developed and implemented a complete work breakdown structure / cost code of accounts.
  • Provided all functions in cost scheduling seeking approval with City's project controls.
  • Developed and implemented WBS system for Project Controls.
  • Implement project coding and WBS strategy, develop basic project tracking control metrics to enhance project controls deliverables.
  • Project Controls & Scheduling Manager for the Power, Mining, Maintenance and Nuclear Division.
  • Managed 3 6 planner/schedulers and coached project controls methods and processes.
  • Project controls planner/scheduler for a multi-billion dollar brown field (Motiva) Refinery Project in Port Arthur, TX.

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44. Scheduling Staff

low Demand
Here's how Scheduling Staff is used in Scheduling Manager jobs:
  • Developed departmental goals, established staffing patterns, and prioritized workloads for corporate appointment scheduling staff through strong organizational skills.
  • Evaluated and counsel Centralized Scheduling staff in timely manner.
  • Manage the Scheduling staff for MSHA and the data base for 6 MSHA facilities.
  • Managed a scheduling staff of 8 people.
  • Instruct Scheduling staff to correct scheduling errors, and use it as a learning experience so as to prevent future errors.
  • Reduced size of Scheduling staff from seven to four through improved efficiencies.

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45. Customer Complaints

low Demand
Here's how Customer Complaints is used in Scheduling Manager jobs:
  • Research and resolved customer complaints and account discrepancies ensuring customer satisfaction.
  • Designed and managed all scheduling functions, wrote procedures, detailed corporate accounts and managed all customer complaints to full resolution.
  • Managed Change order submission to Customer for Sprint IDEN decommissioning project and reduced customer complaints to almost null.
  • Obtained proper documentation for licensing and permit requirements, handled customer complaints and resolved technician and employee issues.
  • Put stock out, received it when it came in, took care of customer complaints.
  • Handled and corrected customer complaints, insuring happiness.
  • Research customer complaints and resolve problems.

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46. Scheduling Activities

low Demand
Here's how Scheduling Activities is used in Scheduling Manager jobs:
  • Supervised and monitored delivery scheduling activities to maximize logistical and time efficiency.
  • Coordinate classroom scheduling activities with 90 department schedulers across campus.
  • Managed scheduling activities for 34 providers, led staff of 22 agents to the delivery of improved customer service.
  • Oversee daily and monthly scheduling activities and processes on numerous interstate and intrastate pipelines throughout North America and Canada.
  • Direct all gas scheduling activities to reliably meet the gas requirements at the lowest cost.
  • Provide program planning scheduling activities and conduct training classes on using program metric tools.
  • Manage the scheduling activities of the agency.
  • Direct training of department representatives in Ad Astra and PeopleSoft scheduling activities.

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47. CNA

low Demand
Here's how CNA is used in Scheduling Manager jobs:
  • Screened, interviewed and hired CNA applicants through background, drug, and reference checks.
  • Interviewed, assisted with hiring and training new CNA'S.
  • Recruited, managed and mentored CNA staff.
  • Provided clients with HHA's, PCA's, CNA's for care in their home.
  • Collaborated with DNS in jumpstart of CNA leadership training program to cut overtime usage.
  • Schedule cna's to see patients.

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48. New Clients

low Demand
Here's how New Clients is used in Scheduling Manager jobs:
  • Manage the front end of business to create a long term relationship with new clients.
  • Coordinated and organized an efficient and timely schedule for counselors to meet with new clients.
  • Review and approved credit applications for new clients.
  • Maintain their current schedules while adding new clients to their schedules.
  • Completed intakes on prospective and new clients to the agency.
  • Conduct marketing events to bring in new clients and caregivers.

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49. Inventory Management

low Demand
Here's how Inventory Management is used in Scheduling Manager jobs:
  • Keep records of other plant site needs for resins and use Vendor Inventory Management (VMI) to fill their requirements.
  • Manage the scheduling department that is responsible for the logistics, inventory management, and customer service for contracted ethanol facilities.
  • Utilized Shop Floor, SAP, and CFS to manage raw inventory and production usage * Warehouse Inventory Management.
  • Developed strategic plans for revamping operations, merchandising, and inventory management to increase revenue and margin.
  • Created the company's first Supply Management System that controlled usage and ensured accurate inventory management.
  • Developed and coordinated Preferred Supplier relationships including inventory management, sourcing, and pricing negotiations.

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50. Computer System

low Demand
Here's how Computer System is used in Scheduling Manager jobs:
  • Refined existing computer systems, developed daily operation reports and created planning tools for scheduling.
  • Analyzed scheduling department's processing needs and consulted with IT department to develop new company-wide computer system.
  • Set up office work spaces, phones, computer systems and applications, and provided training.
  • Designed and conducted extensive training programs regarding the use of all computer systems.
  • Helped take orders when needed and enter them into the computer system.
  • Programmed and prepared the computer system for computerized jobs.
  • Involved in the implementation of a new computer system at Smitty's.

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20 Most Common Skill for a Scheduling Manager

Customer Service17.6%
Weekly Payroll16.7%
ISO8.6%
Production Schedules6.1%
Scheduling Department5.7%
Human Resources4.3%
Raw Materials3.9%
Logistics3.6%

Typical Skill-Sets Required For A Scheduling Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
12.8%
12.8%
2
2
Weekly Payroll
Weekly Payroll
12.1%
12.1%
3
3
ISO
ISO
6.3%
6.3%
4
4
Production Schedules
Production Schedules
4.5%
4.5%
5
5
Scheduling Department
Scheduling Department
4.1%
4.1%
6
6
Human Resources
Human Resources
3.1%
3.1%
7
7
Raw Materials
Raw Materials
2.8%
2.8%
8
8
Logistics
Logistics
2.6%
2.6%
9
9
Inventory Control
Inventory Control
2.6%
2.6%
10
10
Project Management
Project Management
2.4%
2.4%
11
11
Scheduling Appointments
Scheduling Appointments
2.3%
2.3%
12
12
Company Policies
Company Policies
2.3%
2.3%
13
13
Insurance Companies
Insurance Companies
2.1%
2.1%
14
14
Data Entry
Data Entry
2%
2%
15
15
Staff Members
Staff Members
2%
2%
16
16
Phone Calls
Phone Calls
1.8%
1.8%
17
17
Weekly Schedules
Weekly Schedules
1.8%
1.8%
18
18
Schedule Changes
Schedule Changes
1.8%
1.8%
19
19
Security Personnel
Security Personnel
1.6%
1.6%
20
20
Daily Operations
Daily Operations
1.5%
1.5%
21
21
Primavera
Primavera
1.5%
1.5%
22
22
Master Schedule
Master Schedule
1.4%
1.4%
23
23
Scheduling System
Scheduling System
1.4%
1.4%
24
24
Scheduling Software
Scheduling Software
1.3%
1.3%
25
25
Weekly Basis
Weekly Basis
1.3%
1.3%
26
26
Labor Management
Labor Management
1.1%
1.1%
27
27
Scheduling Process
Scheduling Process
1.1%
1.1%
28
28
High Volume
High Volume
1%
1%
29
29
Critical Path Analysis
Critical Path Analysis
1%
1%
30
30
Monthly Reports
Monthly Reports
0.9%
0.9%
31
31
Osha
Osha
0.9%
0.9%
32
32
MRP
MRP
0.9%
0.9%
33
33
Medicare
Medicare
0.9%
0.9%
34
34
Office Staff
Office Staff
0.9%
0.9%
35
35
Customer Orders
Customer Orders
0.8%
0.8%
36
36
Kronos
Kronos
0.8%
0.8%
37
37
Emergency Situations
Emergency Situations
0.8%
0.8%
38
38
Client Site
Client Site
0.8%
0.8%
39
39
CPM
CPM
0.8%
0.8%
40
40
Corrective Action
Corrective Action
0.8%
0.8%
41
41
Direct Reports
Direct Reports
0.8%
0.8%
42
42
On-Time Delivery
On-Time Delivery
0.8%
0.8%
43
43
Project Controls
Project Controls
0.8%
0.8%
44
44
Scheduling Staff
Scheduling Staff
0.8%
0.8%
45
45
Customer Complaints
Customer Complaints
0.7%
0.7%
46
46
Scheduling Activities
Scheduling Activities
0.7%
0.7%
47
47
CNA
CNA
0.7%
0.7%
48
48
New Clients
New Clients
0.7%
0.7%
49
49
Inventory Management
Inventory Management
0.7%
0.7%
50
50
Computer System
Computer System
0.6%
0.6%

9,181 Scheduling Manager Jobs

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