Scheduling specialist entry level jobs

Salary Description Up to $25/ hour

Job Description Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p. Job Duties: Scheduling patient appointments and treatments internally Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services. Providing courteous, professional and efficient service to our patients. Addressing patient concerns and inquires in an Professional and Empathetic manner. Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations Ability to work in a fast-paced environment. Requirements: Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services. NextGen experience preferred. Polite demeanor and client service skills Ability to manage multiple priorities well and follow-through Strong attention to detail Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR COqpeJ9M7v

Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. **Responsibilities And Duties:** 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** **MINIMUM QUALIFICATIONS** 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Scheduling Coordinator - Senior Home Care Position Type: Full-Time, in person Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments. Key Responsibilities 1. Scheduling & Coordination Develop, maintain, and update caregiver schedules to ensure all client needs are met. Match caregivers with clients based on skills, experience, location, and client preferences. Ensure continuity of care by minimizing changes in caregiver assignments whenever possible. Adjust schedules promptly in response to call-offs, client changes, or emergencies. Track caregiver availability, preferences, and restrictions in scheduling software. 2. Communication & Support Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes. Communicate promptly with clients and families regarding any changes in caregiver schedules. Provide professional, courteous, and compassionate customer service to clients, families, and staff. Collaborate closely with the team to ensure client care plans are fully supported. 3. Documentation & Compliance Maintain accurate and up-to-date schedules in agency systems. Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments. Document caregiver call-offs, tardiness, or availability changes for performance records. Assist with timesheet and payroll verification by confirming shifts worked. 4. Team Support Work closely with recruiters and HR to understand caregiver staffing levels and availability. Provide feedback to management regarding caregiver performance or recurring scheduling issues. Participate in after-hours or on-call scheduling rotation, if required. Qualifications Experience: Previous experience in scheduling, staffing coordination, or office administration preferred. Experience in home care, healthcare, or senior services strongly preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills (both verbal and written). Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications. Ability to remain calm under pressure and resolve scheduling conflicts quickly. Compassionate, patient, and professional demeanor when working with seniors and caregivers. Working Conditions Standard office environment with frequent phone and computer use. May require participation in after-hours on-call scheduling rotation. Fast-paced environment requiring quick decision-making and adaptability. Remote days are available. Why Join Visiting Angels? At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours). As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options. 1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing: • A professional service and excellent customer service • Compassionate communication with excellent enquiry skills • Effective triage and assessment of needs, preferences, and goal(s) • Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience. • Efficient and accurate data capture 2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required) • Management of the referral inbox • Participant invitation to the virtual care platform to encourage self-led journey's • Participant record creation for those who choose not to undertake the self-led journey. 3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including: • Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires • Capture of any accessibility considerations and adaptations required to support the participant with a successful journey • Sensitive capture of any vulnerabilities and safeguarding concerns • Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options •Delivery of brief intervention and advice in line with government guidelines. 4.Proactive caseload management for those participants unassigned to an intervention. • Responsive engagement with participants via telephone, text, email and via our virtual care platform • Accurate capture of activities and engagement to drive successful onboarding to interventions • Dashboard management of referral numbers and participant journeys 5. Work in line with business and contract performance requirements including: • Implementing Standard Operating Procedures (SOP) • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required. Qualifications & Experience Essential: • Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment • Experience of caseload management demonstrated via the use of a Case Management System • Experience of supporting vulnerable individuals through a change process • Experience of using IT systems, including Microsoft Office • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace • Experience of dealing with different customer needs/ concerns and remaining calm under pressure • Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme. • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard Individual Competencies Essential: • A strong understanding of the social determinants of health • A strong understanding of population-based approaches including segmentation and risk stratification • A strong understanding of behaviour change principles and methodology. • Demonstration of key skills including: • Motivational interviewing • Conversation frames and techniques • Patient activation • Empathy and compassion • Genuine desire and commitment to improve the quality of the lives of families • A personable, non-judgmental, sensitive approach to communicating with the public • IT literate especially working knowledge of Microsoft Office • Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team • Excellent data processing and data management system skills • Confident, self-motivated, passionate, flexible, and adaptable • Attention to detail. • Ability to reflect and appraise own performance and that of others • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable: • Seeks self-improvement EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 14,742.00 Maximum Salary £ 14,742.00

Ohio Hearing, part of Alpaca Audiology is looking for a talented and competitive Regional Customer Service/Sales Advocate to handle all levels of communication (email, chat, inbound and outbound calls) and generate appointments in a specific region. A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company's clientele. The advocate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. One must be comfortable placing and or receiving over 100 calls per day to new and existing patients, generating interest from qualifying prospects and “closing sales”. Said individual will work on site in one of our Regional locations alongside our hearing instrument specialists and other office personnel. Responsibilities Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in multiple systems Capacity to navigate through multiple computer applications with speed and accuracy in a fast-paced work environment Ability to multi-task and prioritize tasks effectively and efficiently Ability to source new opportunities through inbound/outbound lead follow-up and outbound cold calls Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media Ability to support to all levels of management in all areas of the region front facing customers or on the phone Requirements HS Diploma or higher. Call center, customer service/sales experience. Proficiency with technology/software applications. Must be proficient in Excel. Excellent verbal and written communications skills Strong listening and presentation skills Track record of over-achieving quota Strong phone presence and experience making over 100 of calls per day Experience working with a CRM and multiple systems Ability to multi-task, prioritize, and manage time effectively Self-Sufficient and passionate about success

Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Job Description 1st Response Pest Management of Powell, Ohio is looking to hire a full-time Scheduling and Routing Coordinator to provide organizational structure, stability, and consistency in operations and growth. Are you looking for more than just a job and want to get started in an essential industry? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on! This entry-level position is designed to lead to a stimulating and rewarding career in Pest Management. It also comes with great benefits, including paid time off (PTO), dental and vision insurance, and professional development assistance. After the first year, it also provides the benefits of a 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today! ABOUT 1ST RESPONSE PEST MANAGEMENT 1st Response Pest Management locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly. Our success wouldn't be the same without our Team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance. A DAY IN THE LIFE OF THE SCHEDULING AND ROUTING COORDINATOR As a Scheduling and Routing Manager, your primary focus will be customer service and organization! The Coordinator's primary responsibility is to ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services and addressing customer and employee concerns. The position requires communication skills, IT proficiency, and the ability to work with office staff, field technicians, and customers. The position also requires a positive attitude toward sales and growth, the ability to handle dispatching, scheduling and routing. The Coordinator must be a leader, possess strong communication and interpersonal skills, and demonstrate a positive attitude. Whether performing routine duties or tackling challenging issues, you are always patient and more than happy to answer questions. Your calm, helpful demeanor puts clients and employees at ease as you assess problems and devise solutions. You take pride in your work and keep your team informed and your customers happy at all times. You enjoy interacting with people and get great satisfaction from helping our customers safely keep their homes pest-free! QUALIFICATIONS Entry-level business administration (0-2 years experience) no experience needed (willing to train the right candidate) Ability to pass a criminal background check First-class customer service skills IT proficiency and comfortable with Google Suite, Excel, Word, etc. Willing and able to obtain a Pest Control Operator's License after training ARE YOU READY TO JOIN OUR TEAM OF PEST MANAGEMENT PROFESSIONALS? If you're interested in long-term growth potential, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 43065 An Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on age, race, color, sex, gender, gender preference, sexual orientation, national origin, religion, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local, state and federal laws.

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc. This position will have a primary focus on managing incoming referrals for Adena Medical Group. Required Educational Degree: Completed 3 years of high school; High School Diploma or GED Preferred Education: Business or Healthcare education desired Required Experience: 0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute Preferred Experience: Other healthcare, hospital or physician experience Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.

Immediate availability for individuals that are highly productive excel in customer service! We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a Service Department Scheduling Representative. You will be required to contact and follow up with our service customers and improve customer retention. Daily duties consist of inbound calls, high volume outbound calls and helping customers through the dealerships service process. In this role, you will be the link between our service customers and the service department. You will assist the customer by scheduling their vehicle for service. You will be on the phone most of your day, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer! Who We Are At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Paid Training Ongoing Professional Development Employee Discounts Closed on Sundays Saturday Lunches Provided Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Answer customer calls and establish follows-up with service appointments. Respond quickly to internet and phone inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up calls with customer after service visit Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management. Utilize CRM tracking system daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Previous call center experience is a HUGE PLUS Valid driver's license Willing to submit to a pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence

This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence

Do you like puzzles? The world of insurance benefits is a big puzzle these days. Help our patients put all of the pieces of their insurance information together. We need your help to assist our patients, and staff, with understanding how to get most out of their insurance benefits. Make the complex, simple. Determining patient benefits directly from source information.If you are the type of person that has a "close enough is good enough" mentality or a person who rejects consistency as a primary goal, this job is not for you. No experience necessary. You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest! Hourly + flexible schedule. If this sounds "like you", please send your resume.

Job DescriptionSalary: $16-$17/hour Coordinate client transportation Ensure safety and security Transport clients HS Diploma

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday Hours Vary (2 evenings per week till 7pm) Compensation: $16.00 - $18.00/hour (pending experience) When patients enter our outpatient physical therapy center in Hilliard, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) * Start Strong: Our mentorship and orientation programs ensure a successful transition * Recharge & Refresh: Generous PTO to maintain a healthy work-life balance * Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings * Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities * Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out * Schedule patient appointments in person and via phone * Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team * Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: * High School Diploma or GED Preferred: * Healthcare experience * Insurance Verification Experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Full-time Description Job Title: Injection Room Front Office Coordinator LPN/RN Employment Classification: Non-exempt, Hourly Status: Full Time M-F Travel: Delaware and Worthington The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Prepare the injection room area each morning Administer allergy injections Re-stock area, as needed, and order supplies through the approved clinic procedure Complete daily log of charges and total at end of day Collect co-pays and print out patient receipt Re-order vials in a timely manner Organize refrigerated vials in appropriate bins Log daily refrigerator temperatures Monitor shot cards monthly and discard expired vials Ensure that consent forms are signed; explain shot room policies to new patients Education of patients in first injection policy Maintain and follow HIPAA policies and procedures Stay the required 30 minutes after last injection is given before lunch or the end of the day Clean toy and lobby area Knowledge of all medications and IT treatment Check emergency medications monthly and reorder, as needed Effectively manage emergency procedures and protocols Other relevant duties as assigned by Director Perform and complete triage tasks Regular closing of offices Front Office Responsibilities: Check patients in/out and collect co-pays Schedule appointments Answer phones when needed End of day clinic charge reports Copy patient insurance cards and update information, as needed Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements Diploma in Nursing- LPN/RN with an active and unrestricted OH Nursing License, or an eNLC multistate nursing license 6 months' experience in a medical office setting, preferred Previous allergy/asthma experience preferred CPR certification required Valid Driver's License required Active CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Strong computer skills Previous experience with EMR systems Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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Job Description The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday, Tuesday, Thursday, Friday 8am - 5pm, Wednesday 8am-12pm Reynoldsburg, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Job Details West Liberty, OH Full Time High School Health CareReferral Specialist Job Title: Referral Specialist Department: Quality Time Commitment: Full-time Reports To: HIM Coordinator FLSA Status: Non-exempt Location: West Liberty, Ohio (Supports all locations) Position Summary Community Health and Wellness Partners (CHWP) is an integrated primary care community health center that utilizes a beam-based care model, sharing patient-care responsibilities among members of a team. The Referral Specialist primary function is to support continuity of care by coordinating, processing, and tracking referrals across a variety of medical, behavioral health, and specialty services. This position is responsible for reviewing and processing referral requests from CHWP providers, scheduling appointments when appropriate, obtaining prior authorizations when required, and ensuring that all documentation is accurately entered into the Electronic Health Record (EHR). The Referral Specialist also monitors referral statuses, follows up with patients and specialists, and ensures timely closure of referrals in accordance with organizational policy. This role requires clinical and administrative judgment, familiarity with CPT and ICD codes, and the ability to multitask effectively in a fast-paced environment. The Referral Specialist works collaboratively with providers, care teams, and referral staff across departments to ensure a seamless and patient-centered referral process that supports CHWP's Mission, Vision, and Values. PRIMARY ACCOUNTABILITIES Achieve Results Directly supports patient well-being by ensuring timely and accurate coordination of referrals and authorizations, facilitating access to essential health services. Positively impacts clinic efficiency by maintaining a high standard of referral processing, documentation, and communication across internal teams and external providers. Contributes to the success of quality initiatives by meeting or exceeding performance benchmarks for referral turnaround times, documentation accuracy, and referral closure rates. Ensures accuracy, efficiency, and confidentiality in EHR documentation, patient records, and administrative processes related to referrals and prior authorizations. Promotes a positive patient experience by providing clear, professional communication and timely follow-up during the referral process. Operational Excellence Ensure that all referral and prior authorization processes are carried out in accordance with organizational policies, payer requirements, and regulatory standards (e.g., HIPAA, HRSA, PCMH). Maintain accurate and timely documentation within the EHR to support quality care, referral tracking, and reporting requirements. Adhere to established workflows and timelines for outgoing and incoming referrals, including follow-up, documentation, and closure, to support continuity of care and operational efficiency. Support the effectiveness of the team-based care model by collaborating closely with providers, nursing staff, case management, and other referral team members. Participate in continuous quality improvement efforts related to referrals, authorizations, and patient access, identifying and addressing workflow barriers as needed. Relationship Management Build and maintain professional, respectful communication with patients during the referral process, ensuring they understand next steps, appointment details, and follow-up expectations. Coordinate with external providers, specialists, and clinics to schedule appointments, confirm referral acceptance, and obtain necessary documentation. Communicate with insurance payers and third-party portals as needed to obtain authorizations and ensure timely processing of referrals. Collaborate effectively with providers, nursing staff, behavioral health, case management, and administrative teams to ensure accurate, efficient, and patient-centered referral coordination. Support a positive team environment by sharing updates, best practices, and problem-solving approaches with peers and leadership. Professionalism & Stewardship Serve CHWP's Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community. Aspire to CHWP's Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person. Commitment to the Values of CHWP (BLESSED): Be welcoming Listen with heart Educate patients Serve with excellence Share best practices Eliminate barriers Develop relationships Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. Compliant with HIPAA. Volunteer to serve the community by offering five (5) hours annually to a community service program. PRIMARY TASKS & DUTIES Monitors the EHR regularly throughout the day to capture new referral requests as soon as they come in, carefully reviewing to ensure all necessary information is included (diagnosis, urgency, documentation) before processing. Coordinates with internal departments (e.g., Behavioral Health, Case Management, Pharmacy) to assign and process incoming referrals appropriately. Process both incoming and outgoing referrals and attach all relevant documentation in the EHR. Document all communication and status updates in the referral module, including attempts to contact the patient. Utilizes third-party payer/insurance portals to initiate the prior authorization process when required for STAT orders or specific insurance types (e.g., Tricare/Military). Performs timely tracking on outstanding referral appointments and documents communication efforts with both the patient and receiving clinics to ensure referral loop closure. Follows established workflows to meet the highest level of efficiency and timeliness for patients. Escalates referrals per escalation protocol (e.g., no appointment within 14 days, specialist request for additional testing, patient non-response). Documents all referral-related communication, status changes, and patient outreach attempts in the Referral Module using structured fields. May schedule specialty appointments directly on behalf of the patient for both internal and external services, based on urgency and patient readiness. Conducts audits of open referrals to ensure documentation of consultation notes or follow-up is complete. Organizes and prioritizes workload based on acuity, including prioritizing STAT and Urgent referrals in accordance with timelines outlined in the Referral Policy. Attaches documentation to the patient chart Maintains confidentiality by following all applicable HIPAA regulations. Performs other related functions requiring proficiency in communication and organizational skills. Seeking educational opportunities to increase competence, personal and professional growth through in-house education materials, conferences, and community resources. ESSENTIAL FUNCTIONS/KEY COMPETENCIES Strong ability to multitask, track referral progress, and maintain focus across multiple referral work pools. Excellent time management skills, consistently meeting or exceeding productivity standards. Strong attention to detail. Clear and professional communication with patients, providers and external clinics. Skilled in managing difficult clients and patients with empathy and patience. Excellent verbal and written communication skills. Demonstrates solid knowledge of medical practices and charting requirements. Ability to perform certain medical tasks within assigned scope of practice. High-level problem-solving skills to improve patient care and staff support. Adheres to evidence-based practices, including safety, infection control and clinical quality. Participate in aspects related quality compliance, improvement and risk management for FQHC, PCMH, NCQA, and organizational quality programs and initiatives. Engage in all corporate compliance requirements and quality initiatives of CHWP. Ability to utilize computers for data entry and information retrieval. All other duties assigned by Leadership, Management or Administration. Qualifications QUALIFICATIONS AND REQUIREMENTS Education Minimum education - High school diploma or equivalent Preferred; Medical Assistant Certified or Licensed to practice nursing in the State of Ohio. Equivalent Experience One to two years medical office billing, registration, or scheduling experience could be substituted for the formal certification, provided there is demonstrated knowledge of medical terminology and insurance authorization processes. Alternatively, one year of nursing as a nurse in a clinic setting Experience with billing, scheduling, referrals or registration in a clinical environment (1-2 years) is required. Additional Knowledge Familiarity with CPT and ICD coding Understanding of insurance authorization processes, including requirements for prior authorizations. Certificates and Licenses Valid Ohio Driver's license BCLS Certified Professional Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned. Demonstrated knowledge and success in affecting overall health center operations. Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment. Ability to manage multiple responsibilities and emergency situations successfully Proficiency in knowledge of office management, use of computers, software packages, and office machines Physical/Environmental Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. Sitting approximately 80% of the time, standing/walking approximately 20% of the time. A medium to high level of manual dexterity is required. Bending and reaching approximately 20% of the time. Normal accessibility and mobility throughout the region required. Normal overtime/extended work hours. Blood Borne Pathogen Exposure (Please Check One) _____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties. _____ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. _____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. SUPERVISORY RESPONSIBILITIES Direct/Indirect WORK ENVIRONMENT The work environment is consistent with typical administrative and clinical support setting within a healthcare organization. This position is primarily office-based, with work performed at a computer in a clinical or administrative area. It may involve frequent interaction with internal departments and occasional phone communication with patients or external providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours This is a full-time position, non-exempt. Referral Specialist work hours are Monday through Friday, with shifts scheduled between 7:00 AM and 5:30 PM, depending on clinic needs and staff availability. Weekend or evening hours are not typically required for this role. Wages Starting wages for Referral Specialist will be negotiable based on Community Health & Wellness Partners pay policies and factors such as education and experience, national and state average compensation recommendations based on location and region. Introductory Period Ninety (90) calendar days probationary period. The successful completion of the introductory period does not alter the at-will employment status. EQUAL OPPORTUNITY EMPLOYER Community Health and Wellness Partners is an Equal Opportunity Employer.