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Schulte Hospitality Group jobs in Ann Arbor, MI - 37 jobs

  • Executive Steward at Saint John's Resort

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards. GUEST SERVICE REQUIREMENTS: * Maintain a friendly, professional demeanor with genuine warmth in all interactions * Support exceptional guest experiences through behind-the-scenes operational excellence * Demonstrate commitment to hospitality excellence through actions, attitude, and accountability * Ensure cleanliness and presentation standards enhance the overall guest experience SAFETY REQUIREMENTS: * Maintain safe work practices and prevent personal injury through proper technique and equipment use * Ensure the safety of team members, guests, and vendors through proactive hazard identification * Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols * Maintain compliance with health department regulations and company safety standards ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Stewarding Operations & Sanitation Management * Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets * Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements * Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas * Implement and monitor proper chemical usage, dilution ratios, and storage procedures Equipment & Asset Management * Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment * Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors * Track and report equipment needs, replacement cycles, and capital expenditure recommendations * Ensure proper storage, organization, and security of all stewarding assets Leadership & Team Development * Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures * Foster clear communication with culinary leadership regarding operational needs and challenges * Organize and lead stewarding team meetings and daily shift briefings * Build and maintain a positive team culture focused on efficiency, accountability, and reliability * Mentor and develop stewarding staff, creating opportunities for advancement within the organization Cost Control & Resource Management * Partner with Executive Chef on chemical, supply, and equipment cost management * Recommend strategies to optimize operational efficiency while controlling expenses * Monitor usage levels and implement waste reduction initiatives * Manage stewarding labor deployment to meet operational demands while controlling costs Operational Support * Supporting culinary operations through timely equipment delivery, setup, and breakdown * Receiving deliveries and organizational storage areas, coolers, * Support FOH operations through timely CGS, equipment delivery, setup, and breakdown * Coordinate stewarding coverage for banquets, special events, and peak service periods * Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment * Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care * Manage trash and recycling programs in compliance with environmental and regulatory requirements Training & Professional Development * Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols * Ensure team maintains current certifications and safety training compliance * Maintain professional appearance and conduct, serving as a role model for stewarding team * Complete assigned administrative tasks and special projects as directed IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES: Core Competencies Performance Indicators Accountability Sanitation knowledge Leadership Cost management acumen Team development Verbal communication Operational judgment Professional ethics Quality standards Professional appearance Problem-solving mindset Dependability Adaptability Punctuality Resource management Teamwork Work quality Health inspection scores EDUCATION/REQUIREMENTS: * High School Diploma required * Minimum two years stewarding leadership experience in upscale/resort environment preferred * Proven track record in high-volume, multi-outlet operations * ServSafe Manager Certification preferred (or ability to obtain within 60 days) * Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems * Proficiency in inventory management and basic computer systems * Proof of eligibility to work in the United States * Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations PHYSICAL REQUIREMENTS: * Ability to stand and walk for extended periods (8-12 hours) * Capability to lift and carry up to 50 pounds regularly * Tolerance for working in hot, humid, and wet environments * Manual dexterity for equipment operation and maintenance tasks * Ability to work in confined spaces and reach overhead storage areas WORK ENVIRONMENT: * Fast-paced, high-volume resort kitchen and stewarding environment * Exposure to heat, steam, water, chemicals, and cleaning equipment * Collaborative team environment requiring clear communication with culinary and service teams * Seasonal demand variations typical of resort operations Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
    $92k-156k yearly est. 39d ago
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  • Resort Human Resources Generalist

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Human Resources Generalist to join our team at Saint John's Resort! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Business Partner to Operations providing HR guidance as an expert in employee relations and practices * Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. * Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices. * Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. * Leads recruiting and talent management efforts for Operations to ensure effective, efficient and legally compliant processes; trains managers to recruit and assess talent consistently, effectively and in accordance with company guidelines. * Coordinates onboarding activities for new managers, as well as facilitation, consultation and guidance for all employee status changes including but not limited to promotions, pay changes, transfers, leaves of absence, disciplinary actions, off-boarding and unemployment related matters. * Analyze trends and metrics in partnership with HR function to develop solutions, programs and policies. * Provides day to day performance management guidance and consultation to Operations (coaching, counseling, career development, disciplinary actions). * Provides HR guidance to Operations and delivers training as defined by HR and Operations. * Partners closely with Operations to improve work relationships, build morale, increase productivity and employee retention. * Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning. * Participate in evaluation and monitoring of success of HR programs. Follow-up to ensure training objectives are met. * Actively participate in HR meetings to ensure deployment and process consistency in the field. * May provide leadership to special projects as assigned * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Bachelor's degree in human resources, business administration or related field * One to three (1-3) years progressive human resources generalist experience, preferably in Hospitality environments * Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment laws. * Proficient in HR information systems, preferably ADP * High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word KNOWLEDGE, SKILLS AND ABILITIES * Knowledge and deep understanding of all aspects of human resources and hotel operations * Strong conflict management and consultation skills * Promotes an atmosphere of teamwork with the ability to lead by example * Builds morale and spirit while instilling an industry leading guest service attitude in all associates * Strong customer service orientation and interpersonal communication skills * "Hands-on" leadership approach to management and team development * Ability to maintain strict confidentiality * Must be objective and approachable and able to balance support of management while acting as employee champion * Positive presence and command skills * Understanding of the operations of a complex resort setting * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $48k-65k yearly est. 60d ago
  • Sales Admin Assistant

    Remington Hotels 4.3company rating

    Ann Arbor, MI job

    Create and maintain group blocks, reservation links, group lists, and updates to guest reservations.
    $37k-44k yearly est. 19h ago
  • Room Attendant

    Remington Hotels 4.3company rating

    Ann Arbor, MI job

    What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned paperwork in an accurate and timely fashion Perform other duties as assigned, such as cleaning spills or executing special guest requests
    $23k-29k yearly est. 19h ago
  • Executive Chef - The Henry Hotel, Dearborn, MI

    Hotel Equities 4.5company rating

    Dearborn, MI job

    The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI. Benefits of Being The Henry Ambassador: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Employee Assistance Program Career Growth Opportunities Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Chef for The Henry in Dearborn, MI. The annual pay range for this role is $ 95,000 - $105,000 Job Purpose: Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Position is responsible for long- and short-term planning and day-to-day operations of the kitchen and related areas. Recommends menu and procedural changes. Recommends the budget and manages food and labor costs within approved budget constraints. Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Analyze Banquet Event Orders, plan and coordinate the functions with the catering staff to ensure events meet/exceed customer expectations. Monitor and control maintenance/sanitation of the kitchen and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required. Prepare all food items according to standard recipes and as specified on guest check and following company and brand standards, to ensure consistency of product and achieve high guest satisfaction. Prepare daily requisitions for supplies and food items for production. Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items. Check and control the proper storage of product and check portion control, to maintain qualify product. Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations. Good working knowledge of accepted standards of sanitation. Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc) Must have knowledge of food and beverage preparation and service. Consult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department. Participate, support and make recommendations for ongoing hotel programs with continues improvement in networking. Participate in physical inventories Guest Relations: Be readily available/ approachable for all guests. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Extend professionalism and courtesy to guests at all times. Adhere to all applicable Company Standard Operating Procedures. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, memorandums Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns. Qualifications and Skills: Must demonstrate ability to lead, coach, and develop a diverse culinary team Expertise in inventory management, ordering, and vendor relations. Stays current with foodservice trends and emerging techniques to meet evolving customer preferences and industry innovations Strong background in training, mentoring, and developing kitchen staff. Ability to lead and inspire a diverse kitchen staff, ensuring clear communication and unified vision. Experience and education: High School diploma /Secondary qualification or equivalent. MUST have experience in menu development, cost control, and kitchen leadership Minimum of 5 years of experience as an Executive Chef in a high‑volume, full‑service hotel environment MUST have a Strong background in food safety, sanitation standards, and regulatory compliance Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment. Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis. Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Requires finger dexterity to be able to operate office equipment. Ability to obtain and/or maintain any government required licenses, certificates or permits. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Equal Opportunity Employer The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.
    $95k-105k yearly Auto-Apply 13d ago
  • Housekeeping Floor Supervisor - Marriott Detroit Metro Airport

    Remington Hotels 4.3company rating

    Romulus, MI job

    What you will be doing Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered. Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards. Train and supervise all new associates and provide on-going training for current staff. Check for early make-ups, special requests and VIPs. Maintain proper written records for lost and found. Run a departure report and recheck all rooms showing up in your assigned section. Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention. Due to the high volume of applications, we are not able to respond to individual requests for updates.
    $25k-31k yearly est. 19h ago
  • Accounts Payable Clerk

    Remington Hotels 4.3company rating

    Ann Arbor, MI job

    What you will be do Enter all invoices in the payable systems accurately Print weekly reports. Promptly sign for, set up account for, and accurately log advance deposits. Promptly research and courteously answer account payable inquiries. Respond to vendors inquiries with 2-4 days of receipt. Promptly and accurately post all charges and rebates. Attend all required meetings and trainings Maintain and organize a accurate filing system Promptly audit and log missing invoices, immediately informing supervisor of any discrepancies. Accurately review and complete all credit verifications for direct bill accounts. Maintain and organize accurate direct billing file. Complete all no-show invoices within one (1) week of event, ensuring accounts are written off if not paid within thirty (30) days. Other Duties as assigned by Supervisor Complete all payable inquires promptly
    $33k-41k yearly est. 19h ago
  • Security Officer

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Security Guard to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Patrols property, inside and out during all shifts * Check doors and stairwells to make sure they are secure * Respond to complaints and calls for help * Purchase, maintain and monitor security cameras and alarm systems * Escorts unruly patrons and loiters from the property * Assists with securing taxi for inebriated guests * Fills out report at end of shift * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of two (2) years in Security role * Minimum of High School education, post-high school education preferred, Peace Office training preferred KNOWLEDGE, SKILLS AND ABILITIES * Excellent observational skills and attention to detail. * Authoritative verbal communication skills. * Ability to remain calm in high-pressure situations. * Ability to learn the layout of the property and buildings * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $25k-32k yearly est. 21d ago
  • Chief Engineer

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Ann Arbor, MI

    Schulte Companies is seeking a dynamic, service-oriented Chief Engineer to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Ensures fulfillment of proactive preventative maintenance programs to brand standards including laundry equipment, heating and air conditioning units, ice machines, fire extinguishers/smoke alarms, plumbing * Follow safe working practices and conditions * Inspects guest rooms after preventative maintenance. reviews any problems with maintenance staff * Maintains a current inventory of all supplies * Maintains a work order assignment program for completed and pending work orders. Prioritizes and completes work orders in a timely manner. Monitors all deficiencies * Ensures swimming pool and spa maintenance duties are performed according to brand standards and health department regulations * Maintains the hotel grounds, curb appeal and building exteriors * Assists other departments in fulfilling guest requests and resolving guest concerns * Assist in the coordination and supervision of all contracted capital projects * Educates hotel personnel on emergency procedures and safety precautions * Hires, coaches and disciplines direct reports * Participate in a consistent and regularly scheduled property walk through and report/ fix identified deficiencies within an appropriate time * Function as a member of the emergency organization team and become an expert on life safety * Be aware of fire, safety, and protection equipment/hazards * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of High School education, post-high school education preferred * Minimum of five (5) years in Maintenance leadership position, preferably within hotels * Preferred but not necessary: Two (2) years of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines * Certified pool operator certification preferred KNOWLEDGE, SKILLS AND ABILITIES * Basic math skills * Ability to communicate effectively verbally and in writing * Strong leadership skills * Ability to exceed expectations of guests and team members * Excellent time management skills * Strong Microsoft Office skills (Word and Excel--Outlook a plus) * Detail oriented; strives for excellence in all assignments * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $90k-159k yearly est. 60d ago
  • Hotel Houseperson (Full-Time) - Graduate by Hilton Ann Arbor

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Ann Arbor, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Houseperson to join our team at Graduate by Hilton Ann Arbor! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Cleans and maintains all hotel public areas, including restrooms, hallways, stairwells, etc. to meet quality standards. * When necessary, strip guest rooms of linen and trash * Cleans bathrooms, dusts furniture and pictures, vacuums, sweeps and mops floors * Empties carts of soiled linen and disposes trash * Removes spots, insects and debris, polishes fixtures and cleans ashtrays * Delivers items to rooms upon request and assists in cleaning guest rooms as needed * Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education * Minimum of one (1) year in Housekeeping role KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Ability to communicate effectively verbally and in writing * Team player * Ability to exceed expectations of guests * Knowledge of cleanliness standards * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $22k-36k yearly est. 3d ago
  • General Manager - The Henry Hotel, Dearborn, MI

    Hotel Equities 4.5company rating

    Dearborn, MI job

    The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Just steps from Fairlane Town Center and next to the Ford campus, the hotel is also a short drive from the University of Michigan and The Henry Ford Museum, where American innovation and history come alive. Our lobby, guest rooms, and event spaces feature a thoughtfully curated. Why This Role Matters: The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property's overall success. As the face of the hotel, this leader ensures that every aspect of operations-from guest services and food & beverage to financial performance and team culture-meets the highest standards of excellence.This position is not only about managing a property; it's about leading a team that delivers personalized, memorable experiences that reflect The Henry's distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability. What You'll Do: As General Manager of The Henry Hotel, you will lead every aspect of the property's operations with a balance of strategic vision and hands-on leadership. You'll ensure that The Henry continues to deliver an exceptional guest experience while driving strong financial results and cultivating a culture of excellence. Your key responsibilities will include: Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service. Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency. Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return. Champion Brand Culture: Uphold The Henry's identity as a modern, art-inspired, and service-driven destination that reflects creativity and community. Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions. Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities. Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry's reputation within the community. Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property. What We're Looking For: We're seeking a dynamic, results-driven hospitality leader with a passion for people, performance, and purpose. The ideal candidate will bring: Proven Leadership Experience: Minimum 5-7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment. Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources. Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences. Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards. People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration. Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning. Professional Presence: Charismatic communicator and brand ambassador who represents The Henry's vision and values in every interaction. Familiarity with Marriott systems is a PLUS! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range $160k to $180K for a proven, accomplished professional Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets, and more. Access to our Talent team to help you reach your career growth goals. Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform
    $51k-78k yearly est. Auto-Apply 60d+ ago
  • Banquet Server

    Remington Hotels 4.3company rating

    Ann Arbor, MI job

    What you will be doing Review BEO's for menu details, room setup, food, beverage and audio visual needs. Assist the set up staff in table set up, buffet set up, bar set up, etc. Check quality and presentation of food before serving. Prepare and serve beverages for the function. Provide prompt and professional service to all guests. Communicate with Kitchen keeping update on any changes.
    $20k-32k yearly est. 19h ago
  • Housekeeping Supervisor (FT) - Graduate by Hilton Ann Arbor

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Ann Arbor, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Housekeeping Supervisor to join our team at Graduate by Hilton Ann Arbor! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair. * Ensure that all associates have proper supplies, equipment and uniform including nametag, gloves and goggles. * Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. * Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning. * Verifies and updates status of discrepant rooms throughout the shift. * Randomly selects assigned rooms to ensure cleanliness. * Perform opening and closing shift duties. * Notifies GM and/or Chief Engineer of maintenance repairs necessary. * Monitor cleanliness of hotel including parking lot and exterior entrances. * Acts as Manager on Duty when required. * Available to work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of two (2) years in leadership Housekeeping position * Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer
    $36k-47k yearly est. 7d ago
  • F&B Supervisor - Graduate by Hilton Ann Arbor

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Ann Arbor, MI

    Schulte Companies is seeking a dynamic, service-oriented Food & Beverage Supervisor to join our team at Graduate by Hilton Ann Arbor! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match for eligible associates * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. * JOB DUTIES AND RESPONSIBILITIES * Supervises, trains, monitors and coaches department staff * Directs and assigns employees as needed to ensure all aspects of service meet operational standards * Oversee food and beverage operations in absence of the F&B Manager * Performs department opening and/or closing duties * Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times * Immediately and respectfully resolves guest requests * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education * Minimum of two (2) years in restaurant/bar experience leading shifts without supervision * Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES * Ability to communicate effectively verbally * Team player * Ability to exceed expectations of guests and team members * Ability to multi-task * Ability to work flexible hours and shifts * Knowledge of local alcohol serving practices and standards * Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $31k-45k yearly est. 17d ago
  • Sales Coordinator at Saint John's Resort

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Sales Coordinator to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Assists with identifying and soliciting new accounts * Assists with maintaining existing accounts * Assists with achieving monthly revenue booking goals * Assists with completing daily/weekly/monthly reports * Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member * Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM * Ensures all documents are completed accurately and on time and maintains sales records and filing system * Reserves conference space and books blocks of rooms for guests * Assists with set up, maintaining, and clearing of banquet space before and after events * Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out * Follows up with past clients to ensure guest satisfaction * Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met * Responds to all guest inquiries and third party meeting leads in a timely fashion * Details banquet event orders and distributes to staff * Creates and maintains group blocks and catering/banquet events in the property PMS systems * Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations * Works closely with front desk to ensure accuracy of reservations, groups, events * Works client-related special events * Abides by Prime Time Selling hours * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of High School education, post-high school education preferred * Minimum of one (1) year in hotel or conference Catering/Sales Assistant role KNOWLEDGE, SKILLS AND ABILITIES * Understands cross team functions and ability to manage processes * Strong project management skills * Strong problem-solving ability, including metrics-driven and strategic thinking * Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills * Ability to communicate effectively verbally and in writing * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $32k-41k yearly est. 3d ago
  • Grounds Crew at Saint John's Resort

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    Saint John's Resort seeks enthusiastic, hardworking Grounds Crew and Landscaping team members for the upcoming 2026 season. New Associates will play a significant role in maintaining our new facilities and help prepare each day for golfers and resort guests. The Grounds Crew will contribute to a team that strives to grow each day while providing our members and resort guests from local communities with the best possible experience. Our Associates last year were able to take part in the execution of the 2025 LIV Team Championship and new hires will have the same opportunity for the 2026 LIV TEAM CHAMPIONSHIP this upcoming August. Our team welcomes people from all different backgrounds and experiences to join and work together. Our goal is to build a one-of-a-kind team and golf complex! (With the opportunity to play where the pros play) Championship Golf Course - The Cardinal * 7-hole Par 3 Executive Golf Course - The Little Cardinal * Putting Course - Cardinal Putting Course - CPC * Equipment fleet - John Deere - 2023 * Irrigation System - Rain Bird ICM, HDPE System - 2023 Seasonal Positions are available from March through November. * Eager to learn new skills and equipment operation practices. We will perform all training on-site. * Our work requires us to be outside in various weather conditions. Uniforms are provided for all weather types. Nothing better than watching the sunrise each day on a beautiful golf course! * Service-oriented mentality with a positive team attitude. * Flexible Schedules and Hours: Team members range from consistently working 24 hours to 40+ hours a work week based on their schedule and current life needs. * Monday - Friday 5:30 am - 2:00 pm (can accommodate most schedules based on early communication) * Weekends 5:30 am - 10:00 am based on work completed throughout the week * Hours reflect approximate start and finishing times which may be adjusted based on weather, tournaments, and outings. * Associates will be required to work a minimum of 24 hours per week and up 40 hours a week with overtime available based on the task at hand. August schedules will vary based on the 2026 LIV Team Championship preparations and throughout the event. Daily Responsibilities * Performs driving range maintenance at Carl's Golfland, including daily golf ball collecting and mowing on the grass tee, putting green, and short-game areas. * Executes daily course set-up with setting cups and moving tee markers. * Completes mowing practices with walking and riding equipment to maintain golf course greens, tees, fairways, and rough playing surfaces. * Prepares bunkers for daily play by mowing, raking, trimming, and weeding * Assist with maintenance of Saint John Resort's landscape and parking lot areas, including mowing, string trimming, and pruning of plant material. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods of walking and moving * Must be able to lift up to 75 pounds at times. What's in it for you? When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SBL provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. PERKS/BENEFITS Work Today, Get Paid today with Daily Pay! * Track your daily income with updates after every shift you work * Transfer your earnings instantly or next day * Automatically save a portion of your paycheck In addition to Daily Pay, Schulte Boutique + Lifestyle offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! * Schulte Boutique + Lifestyle is an Equal Opportunity Employer.
    $33k-40k yearly est. 7d ago
  • Executive Director of Food & Beverage at Saint John's Resort

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    EXECUTIVE DIRECTOR OF FOOD & BEVERAGE Saint John's Resort - Plymouth, Michigan About Saint John's Resort Saint John's Resort is a premier destination resort rooted in purpose, hospitality excellence, and community impact. Situated on 200+ acres in Plymouth, Michigan, the property blends historic architecture with modern luxury and operates as a flagship Humanitarian Hotel-where profits support charitable initiatives through the Pulte Family Charitable Foundation. The resort features a high-volume, complex, multi-outlet Food & Beverage operation, including elevated restaurants and lounges, expansive banquet and catering services, large-scale weddings and social events, corporate conferences, and Food & Beverage operations supporting a Championship Golf Course. This role oversees a dynamic, fast-paced environment requiring strong operational discipline, financial acumen, and a hands-on leadership approach. With an emphasis on guest experience, associate engagement, and execution at scale, Saint John's Resort, offers a rare opportunity to lead one of the region's most robust and visible resort Food & Beverage platforms while shaping strategy, elevating standards, and driving continuous improvement across all outlets. POSITION SUMMARY The Executive Director of Food & Beverage provides strategic leadership and executive oversight of all F&B operations at Saint John's Resort. This role is responsible for driving operational excellence, cultivating a service-first culture, and delivering exceptional guest experiences across all outlets, banquet operations, and event services. The Executive Director partners closely with the Assistant Director of Food & Beverage, who manages daily operations, while focusing on strategic planning, performance optimization, financial stewardship, and the development of a high-performing leadership team. CORE RESPONSIBILITIES Strategic F&B Planning * Develop and execute the annual F&B strategic plan aligned with resort objectives, market positioning, and ownership expectations * Lead menu engineering initiatives, pricing strategies, and concept development to maximize revenue and guest satisfaction * Identify and implement innovative programming, seasonal offerings, and experiential dining concepts that differentiate the resort * Conduct competitive analysis and market research to inform strategic decisions and maintain competitive positioning * Partner with Sales and Events to optimize banquet and catering strategies, ensuring seamless execution of weddings and large-scale events Operational Excellence * Establish and enforce operational standards, systems, and SOPs that ensure consistency, efficiency, and quality across all F&B outlets * Oversee outlet performance through structured audits, inspections, and compliance reviews * Drive accountability for food quality, presentation standards, timing, and service execution * Monitor and optimize inventory controls, vendor relationships, and procurement practices * Ensure full compliance with health, safety, and sanitation regulations; maintain inspection-ready status at all times Service Excellence & Guest Experience * Champion a service culture rooted in anticipation, personalization, and exceeding guest expectations * Ensure F&B outlets consistently achieve guest satisfaction benchmarks and service excellence goals * Maintain visible leadership presence across outlets; engage with guests proactively to build relationships and gather feedback * Monitor guest survey feedback and ensure timely review, response, and corrective action by outlet leaders * Implement and sustain service training programs that reinforce luxury hospitality standards Financial Stewardship * Oversee divisional P&L performance including revenue optimization, labor productivity, cost of goods, and controllable expenses * Develop accurate forecasts, annual budgets, and capital plans; deliver sustained profitability improvements * Analyze daily, weekly, and monthly financial reports to identify trends, variances, and opportunities * Partner with Finance to close budget gaps, reduce chargebacks, and optimize profitability across all revenue centers * Ensure accurate billing, revenue capture, and inventory controls for all F&B operations Culture Building & Leadership Development * Build and sustain a positive, high-performance culture founded on accountability, collaboration, and continuous improvement * Lead consistent one-on-one meetings with direct reports and facilitate weekly leadership huddles to align priorities and outcomes * Recruit, develop, and retain top talent; strengthen the leadership pipeline through coaching, mentorship, and succession planning * Reduce turnover, enhance engagement, and foster an environment where team members thrive and grow * Model the values and behaviors expected of the team; lead by example in professionalism, service, and work ethic * Oversee completion and sustainment of all F&B training programs, certifications, and SOP compliance requirements Leadership & Cross-Functional Collaboration * Serve as the executive liaison between ownership, senior resort leadership, and the F&B division * Provide executive-level direction while empowering the Assistant Director of Food & Beverage to oversee daily operations * Partner cross-functionally with Rooms, Sales, Events, Engineering, and other divisions to ensure alignment and seamless guest experiences * Represent F&B in executive committee meetings, ownership reviews, and strategic planning sessions QUALIFICATIONS Required * 8+ years of progressive leadership experience in food & beverage operations across outlets and high-volume events * Minimum 5 years in an executive or senior leadership role (Director level or above) * Proven track record of driving measurable improvement in guest satisfaction, financial results, and team culture * Strong financial acumen with demonstrated success in budgeting, forecasting, P&L management, and cost controls * Exceptional leadership, coaching, and communication skills with the ability to inspire high-performing teams * Experience managing multi-outlet operations including restaurants, bars, in-room dining and high-volume banquet and event operations (weddings, corporate events, golf outings) * Flexibility to work evenings, weekends, and holidays as business demands require * Strong acumen in ProfitSword and Actabl Suite. Preferred * Experience in a Forbes 5 star/5 diamond luxury hospitality, resort, and large-scale conference center environments * Culinary background or deep understanding of kitchen operations * Bachelor's degree in Hospitality Management, Business Administration, or related field * Certification in food safety management (ServSafe Manager or equivalent) PERFORMANCE EVALUATION Success in this role will be measured by: * Guest satisfaction scores meeting or exceeding established benchmarks * Achievement of financial targets including forecast accuracy, budget adherence, and profitability goals * Sustained reduction in turnover and measurable improvement in team engagement scores * Outlet service standards compliance, training completion rates, mystery guest shopper scores exceeding 90%, and timely guest survey responses * Successful execution of strategic initiatives and programming objectives * Health and safety inspection results and compliance audit performance Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer. JOB DUTIES AND RESPONSIBILITIES * Responsible for budgeted revenues and expenses and improves profitability related to the Food & Beverage Department * Monitors budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll * Increases level of guest satisfaction by delivery of an outstanding product and service * Understands and executes all brand directives for strategic partners * Complies with brand dictated menus and programs * Directs the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work * Directs Supervision to the Executive Chef to provide excellent quality and presentation of all food to the guests * Provides direct oversight of the property wide Banquet and Catering options * Partners with the Sales Department to review all F+B minimums and selling guidelines. * Collaborates with Director of Sales on sales and marketing strategies * Accountable for all Brand Standards related to Food and Beverage * Directly leads all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations * Reviews and approve all menus and pricing in restaurant outlets and banquet/catering. * Ensures that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position. * Develops a selection and pricing strategy for all liquors and wines, and supervise their procurement * Ongoing maintenance of the physical asset through capital planning as required in the budget process * Follows all Health and Safety regulations * Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve * Other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education, post-high school education preferred * Bachelors Degree in Hospitality/Restaurant Management or equivalent is preferred * Minimum of 3 years experience as a Restaurant General Manager or Director of Food & Beverage * Food Handler and Alcohol Awareness Certifications (if applicable) KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of alcohol serving practices and standards * Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations * Experience in the recruiting, interviewing and hiring of restaurant, bar and culinary talent * Experience managing Restaurant and Bars in the capacity of Assistant General Manager or higher * Extensive passion for and an understanding of the Restaurant and Bar industry and proven track record of success * Leadership and supervisory practices and skills; effective verbal and written communication skills * Team player * Ability to exceed expectations of guests * Problem solving, decision-making and conflict-resolution skills PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Schulte Companies is an Equal Opportunity Employer.
    $58k-80k yearly est. 3d ago
  • Front Desk Agent - Part Time

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Auburn Hills, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Greets guests as they arrive, focus on personal recognition * Reviews arrival lists daily and assists in preparing and assembling welcome amenities * Escort VIPs to room and check them in prior to arrival * Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed * Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. * Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. * Attends promptly to guest needs and inquiries * Perform various other duties as assigned * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of one (1) year in Front Desk Operations * In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $27k-31k yearly est. 60d+ ago
  • Cook (FT) - Graduate by Hilton Ann Arbor

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Ann Arbor, MI

    Schulte Companies is seeking a dynamic, service-oriented Cook to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Maintains high sanitation standards throughout the area of responsibility * Ensures organized and clean storage areas for all food * Ensures that all food items are properly handled and stored at the conclusion of the shift Properly rotates inventory * Prepares food according to specifications for breakfast, lunch, dinner and banquets * Maintains clean and orderly storage areas and product pars * Work with manager to create specials and other menu variations * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education preferred * Previous experience in a similar role required KNOWLEDGE, SKILLS AND ABILITIES * Basic understanding of or the ability to learn basic sanitation and regulations for workplace safety. * Ability to communicate effectively verbally and in writing * Knowledge of food preparation health and safety guidelines * Ability to work flexible hours and shifts * Ability to multi-task * Team player * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $28k-35k yearly est. 13d ago
  • Guest Service Associate at Saint John's Resort

    Schulte Hospitality Group 3.9company rating

    Schulte Hospitality Group job in Plymouth, MI

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Greets guests as they arrive, focus on personal recognition * Reviews arrival lists daily and assists in preparing and assembling welcome amenities * Escort VIPs to room and check them in prior to arrival * Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed * Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. * Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. * Attends promptly to guest needs and inquiries * Perform various other duties as assigned * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of one (1) year in Front Desk Operations * In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $23k-30k yearly est. 31d ago

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