Housekeeper Hotel Northland, Green Bay, WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper Hotel Northland, Green Bay, WI.
Job Purpose:
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.
Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.
This job requires the ability to perform the following:
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
Must be able to work with arms raised above head throughout an 8 hour shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
Material/Equipment Used
Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.
Exposure to hazardous chemicals on a continual basis.
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $15.00 to $16.00 per hour based on experience
Team Driven and Values Based Culture
Holiday Pay when working Holiday
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyFront Desk Clerk Various Shifts Hotel Northland, Green Bay, WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk Various Shifts Hotel Northland, Green Bay, WI.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $15.00 to $16.00 per hour based on experience
Holiday pay if working
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Auto-ApplyLobby Attendant $400 Hire Bonus - Delta Hotel Green Bay, WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lobby Attendant for the Delta Hotels Green Bay, in Green Bay Wisconsin. The pay range for this position is $16.00- 17.00 per hour based on qualifications and experience.
Job Purpose:
Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Dust and polish furniture, fixtures, and window frames.
Drive the hotel van transporting guests to and from the airport
Stock and clean the Delta Pantry
Vacuum carpeting, upholstery, and drapery.
Clean and shine all glass and metal surfaces.
Empty all smoking materials from ash urns.
Clean offices as assigned.
Remove trash to dumpster.
Clean public restrooms and stock with supplies.
Clean public elevators (inside and out).
Stock housekeeping cart with all necessary supplies.
Notify the housekeeping office of malfunctioning equipment, supplies needed, or damage to floor covering, upholstery, draper,y or electrical fixtures and update housekeeping management on the progress and status of the area of responsibility.
No travel is required.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Excellent hearing is necessary to hear guest concerns along with management requests.
A valid driver's license with a clean driving record.
Excellent vision is necessary to pick out areas that need the most attention.
Excellent speech communication skills to communicate with guests and management effectively.
Ability to read and understand the correct use of cleaning supplies.
Lifting boxes of supplies, pushing a cart and vacuum, pulling a vacuum (10 lbs.), carrying supplies (20-30 lbs.) daily.
Bending to pick up items on the floor and kneeling to clean under furniture - frequently.
Mobility - will be walking in the public space cleaning all day - 8 hour shift.
Continuous standing - Will be on feet for 8-hour shift cleaning and doing projects in the public space.
Climbing ladders of approximately 5-6 feet 5% of year.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends, and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third-Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyLaundry Attendant - Delta Hotel - Green Bay, Wisconsin
Green Bay, WI job
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the Delta Hotel in Green Bay, Wisconsin.
Job Purpose:
The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them. This position pays $16 per hour.
Laundry Attendant Responsibilities:
Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Performing minor sewing duties.
Tracking which items belong to whom.
Keeping an updated inventory of laundry detergents and sewing kits.
Tracking maintenance and repairs on laundering equipment.
Ensuring that the facility remains clean at all times.
Anticipating and responding to customers' queries, concerns, and complaints.
Keeping sufficient tokens or change for the washing and drying machines, if required.
Laundry Attendant Requirements:
High school diploma or equivalent is advantageous.
Prior experience in a similar role is preferable.
Familiarity with cleaning detergents and laundering equipment.
Ability to stand for long periods.
Capacity to lift up to 20 pounds unaided.
Basic arithmetic skills.
Outstanding organizational and time management skills.
Excellent analytical and problem-solving skills.
Personable disposition with a knack for customer service.
Available to work shifts and on weekends.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Steward - Delta Hotels - Green Bay, Wisconsin
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Delta Hotels in Green Bay, Wisconsin
P
OSITION S
UMMARY:
OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL. THIS POSITION PAYS $15.00 PER HOUR.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES.
PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT
PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT”
REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK.
DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
OTHER DUTIES
PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.
PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE /
SKILLS /
ABILITIES:
GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION.
KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER.
ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS.
ABILITY TO WORK IN CONFINED SPACES.
ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES.
SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY R
ESPONSIBILITIES:
NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED.
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;
CONSTANT - 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING OCCASIONAL
SMELL OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS.
TRAVEL NEVER
MATERIALS / EQUIPMENT USED
DISHWASHER
Full Time and Part Time openings are available!
Pay: Hourly rate between $17.00 to $19.00 based on experience
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision (Full Time)
Vacation & Holiday Pay (Full Time)
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Life insurance (Full Time)
Referral program
Line Cook Hotel Northland Green Bay. WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Line Cook for the Hotel Northland in Green Bay, WI..
Job Purpose:
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Prepare all food items according to standard recipes and as specified on guest check and
following company and brand standards, to ensure consistency of product and achieve high
guest satisfaction.
Prepare daily requisitions for supplies and food items for production.
Visually inspect, select, and use only food items of the highest standard in the preparation
of all menu items.
Check and control the proper storage of product and check portion control, to maintain
qualify product.
Keep all refrigeration, equipment, and storage and working areas in clean, working condition
in order to comply with health department regulations.
Good working knowledge of accepted standards of sanitation.
Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers,
kettles, etc)
Must have knowledge of food and beverage preparation and service.
Promptly report all maintenance issues
Properly receive and store food and other deliveries
Consult with upper kitchen management on a daily basis as well as with other departments that
are directly related to the Food & Beverage Department.
Participate in long range planning.
Participate, support and make recommendations for ongoing hotel programs with continues
improvement in networking.
Participate in physical inventories
Guest Relations
Be readily available/ approachable for all guests.
Take proactive approaches when dealing with guest concerns. Follow property specific
second effort and recovery plan.
Extend professionalism and courtesy to guests at all times.
Adhere to all applicable Company Standard Operating Procedures.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, memorandums
Be available to help other departments in emergency situations
Perform other assignments as directed by supervisor.
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures, lost and found items and
security concerns.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Ability to read recipes and follow their instructions.
Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.
Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.
Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.
The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.
Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Requires finger dexterity to be able to operate office equipment.
Ability to obtain and/or maintain any government required licenses, certificates or permits.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Starting wage based on experience $18 to $22 per hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyMaintenance Technician I - Delta Hotel Green Bay, Wisconsin
Green Bay, WI job
Job Description
Delta Hotel Green Bay is currently searching for a remarkable Full Time General Maintenance Technician for a flexible schedule including evening shifts and weekends, in Green Bay, Wisconsin. This position pays $20 per hour.
GENERAL PURPOSE
Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel and its equipment.
Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise.
Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
Cuts room keys on automatic key cutter, repairs and/or changes room locks for the security of hotel and guests.
Adjusts and repairs electronic problems on hotel equipment, including televisions.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests.
Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Assist other departments as directed
PHYSICAL REQUIREMENTS
Physical Activity/Frequency
Sitting Rare
Walking Frequent
Climbing stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying(# lbs) Frequent - up to 50 lbs.
Travel Occasional
JOB QUALIFICATIONS
Knowledge, Skills and Abilities
Must have basic working knowledge in the following areas:
general plumbing refrigeration air conditioning
electrical systems boilers bathroom fixtures and tiling
painting - prep to finish basic carpentry groundskeeping
Must have vision to read written communiques, LED read-outs, meters, and computer screens.
Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
Must have upper body strength to lift 75lbs. throughout an 8 hour shift.
Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Education/Formal Training/Certifications
High school education or equivalent preferred
Experience
A minimum of 6 months successful experience in equal or similar position.
Materials / Equipment Used
Basic hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment, two way radio and iPod
The salary range for this position starts at $20 per hour based on experience and skill level.
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Life Guard - Delta Hotels - Green Bay, Wisconsin
Green Bay, WI job
Hotel Equities is looking for a Lifeguard for Delta Hotels in Green Bay, Wisconsin. The job pay range for this position is $17.00 per hour.
GENERAL PURPOSE
Under general supervision, provides a safe recreational environment by ensuring guests follow water park policies and responds to any emergencies in a timely manner.
ESSENTIAL DUTIES/RESPONSIBILITIES
Enforce all rules and regulations. Provide needed supervision to prevent accidents. Assist with the supervisors to ensure smooth operation of the facilities.
Responsible for the care and maintenance of issued equipment.
Participate in service training programs for safety, customer service at all water park facilities. Complete all required company trainings and compliance courses as assigned. Attend monthly staff meetings. Develop and maintain a harmonious working relationship with all other departments.
Keep the water park areas clear of dangerous objects and substances. Immediately report needed repairs to the site supervisor and or manager.
Serve in a public information/relations capacity. Present a favorable, professional public image.
Perform related duties as assigned by site supervisor and or manager. Duties may include, but are not limited to, general housekeeping, general maintenance, inspection of equipment and aquatic features within the park.
Assist in opening, closing, and operating of the facility as directed by management.
Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required. Adheres to company standards and maintains compliance with all policies and procedures.
Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment. Maintains high standards, positive attitude, and professional appearance.
Work extended and/or irregular hours including nights, weekends and holidays as needed.
Recognize and respond effectively to all emergency situations.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Performs other related duties as assigned.
OTHER DUTIES/RESPONSIBILITIES
Provides assistance to other employees and departments to contribute to the best overall performance of the department and the property.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Skills
Must be 16 years or older.
Ability to communicate effectively in the English language. Ability to understand and follow verbal directives and written directions. Bilingual (English and Spanish) preferred.
Must be able to swim, perform water activities and rescues. Must be able to swim 50 yards (front crawl or breaststroke), swim under water for 10 feet, and retrieve a 10-pound brick from bottom of a pool (shallow water).
Must be able to swim 200 yards (front crawl or breaststroke), tread water for 2 minutes with hands out of the water and retrieve a 10-pound brick from the deepest part of the pool (deep water).
Maintain an effective working relationship with clients, employees, vendors, patrons, and others encountered in the course of employment.
Current lifeguard certification preferred or able to attain certification upon hire.
Recognizes an emergency and takes appropriate action.
Excellent verbal communication skills.
Environment
Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
Auto-ApplyFront Desk Manager - Delta Hotel - Green Bay, Wisconsin
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Manager for Delta Hotels in Green Bay, Wisconsin.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. The pay range for this position is $50,000 to $52,000 base on experience and qualifications.
Maintains all standard of guest service.
Manage and motivate all Front Office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide the very best in guest satisfaction.
Receive and resolve all departmental guest complaints in a timely manner and within the guidelines of the company.
Check and control room reservations, Front Office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports (including rate and availability calendar).
Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.
Implement and monitor all corporate marketing programs.
Organize and conduct pre-shift and departmental meetings to disseminate pertinent information. Attend other hotel meetings as deemed necessary.
Perform room inspections, which require bending stooping, reaching overhead and moving throughout guest floors.
Assists in check in/check out of guests or any related guest service activity.
Perform other duties as requested. For example, special requests from guests.
Participates in Manager on Duty program requiring working second shift, constant monitoring throughout the hotel.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott and Opera processes and standards is a plus.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
401(k)
Employee assistance program
Employee discount
Flexible spending account
Life insurance
Referral program
Auto-ApplyHousekeeping Supervisor $600 Hire Bonus-Delta Hotel Green Bay WI
Green Bay, WI job
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for the Delta Hotel in Green Bay, Wisconsin
Job Purpose:
To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. This position pays a rate of $20 per hour and includes a $600 hiring bonus.
Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day - notifies front desk accordingly
Supervises the completion of short notice requests for room changes
Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
Keeps record of room checkouts/stay overs, submits records to housekeeping every day
Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
Ensures completion by following through on orders
Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
Checks VIP rooms
Checks early morning make-up rooms
Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
Checks floor linen closets daily for cleanliness, adequate supplies and linen
Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
Assists in quarterly inventory of all linen
Ensures safety by assuring that all linen chutes are kept locked at all times
Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
Take every opportunity to amaze the guests
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
Responsible for assisting with the training and direction of new department associates
Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of
communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
PM Server Hotel Northland, Green Bay, WI.
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Server for the Hotel Northland, Green Bay, WI.
Job Purpose:
Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
Assist with setting tables and rearranging tables to accommodate larger parties
Provide a safe working environment by ensuring compliance with safety programs, Health
Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Follow all applicable Company Standard Operating Procedures
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with the Company's rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Starting hourly wage $7.25 per hour plus tips
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyRestaurant Supervisor Hotel Northland Green Bay, WI
Green Bay, WI job
About the Role:
The Restaurant Supervisor at Hotel Northland in Green Bay, WI, plays a pivotal role in ensuring the seamless operation of all food and beverage services within the hotel. This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service to enhance guest satisfaction. The supervisor will coordinate with kitchen and service teams to ensure timely and quality delivery of food and beverages while adhering to health and safety regulations. Additionally, the role involves training and mentoring team members to foster a collaborative and efficient work environment. Ultimately, the Restaurant Supervisor contributes to the overall success of the hotel's hospitality offerings by driving operational excellence and guest experience.
Minimum Qualifications:
High school diploma or equivalent.
At least 2 years of experience in food and beverage service or supervision.
Basic knowledge of food safety and sanitation standards.
Strong communication and interpersonal skills.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications:
Associate degree or certification in hospitality management or related field.
Experience working in a hotel or upscale restaurant environment.
Proficiency with point-of-sale (POS) systems and inventory management software.
Leadership training or supervisory experience in a hospitality setting.
Knowledge of local health and safety regulations specific to food and beverage service.
ABC Card required or needs to be obtained within 60 days of onboarding
Responsibilities:
Supervise and coordinate daily food and beverage operations to ensure smooth service delivery.
Manage, train, and motivate food and beverage staff to maintain high performance and service standards.
Monitor inventory levels and collaborate with procurement to ensure adequate stock of supplies.
Ensure compliance with health, safety, and sanitation regulations across all food and beverage areas.
Handle guest inquiries and resolve any service issues promptly to maintain customer satisfaction.
Assist in scheduling staff shifts and managing labor costs effectively.
Collaborate with kitchen and event teams to support banquet and catering services as needed.
Prepare reports on sales, inventory, and staff performance for management review.
Skills:
The Food & Beverage Supervisor utilizes strong leadership and communication skills daily to effectively manage and motivate the team, ensuring excellent guest service. Organizational skills are essential for coordinating schedules, inventory, and operational workflows to maintain efficiency. Problem-solving abilities are frequently applied to address guest concerns and operational challenges promptly. Knowledge of food safety and sanitation is critical to uphold compliance and maintain a safe environment for both guests and staff. Additionally, familiarity with POS systems and inventory software supports accurate tracking and reporting, contributing to informed decision-making and smooth operations.
Starting pay is $18.00 to $20.00/hourly based on experience
Auto-ApplyPoke the Bear Bartender Hotel Northland, Green Bay, WI.
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Poke the Bear Bartender for the Hotel Northland in Green Bay, WI.
Job Purpose:
The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us
Be an enthusiastic, helpful and positive member of the team
Assist servers, other bartenders, and bar porters when necessary
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Openly accept critical/developmental feedback
Be available to help other departments in emergency situations
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must have a strong knowledge of drink preparation and applicable health standards.
Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written. Must possess basic computational ability.
Must possess basic computer skills.
Good knowledge of the hotel, its services and facilities.
Familiarity with all menu items
Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
Must be able to lift trays of food or food items weighing up to 30 lbs
Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs
Must be able to push and pull carts and equipment weighing up to 250 lbs
Must be able to exert well-paced ability in limited space
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Vision occurs continuously with the most common visual functions being those of near vision and depth perception
Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception
Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit.
Must have Alcohol Awareness Certification and Food Handlers Certification
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Starting hourly wage $10.00 per hour plus tips.
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyPublic Space Attendant Hotel Northland Green Bay, WI
Green Bay, WI job
Job Posting TitlePublic Space Attendant Hotel Northland, Green Bay, WIJob Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PT Public Space Attendant Hotel Northland, Green Bay, WI.
Job Purpose:
Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.
Dust and polish furniture, fixtures and window frames.
Vacuum carpeting, upholstery and drapery.
Clean and shine all glass and metal surfaces.
Empty all smoking materials from ash urns.
Clean offices as assigned.
Remove trash to dumpster.
Clean public restrooms and stock with supplies.
Clean public elevators (inside and out).
Stock housekeeping cart with all necessary supplies.
Notify housekeeping office of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, drapery or electrical fixtures and update housekeeping management on the progress and status of area of responsibility.
No travel required.
Hours: 8 hours per shift; scheduled days and times may vary based on need.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.
This job requires the ability to perform the following:
Ability to speak in language understood by guests and coworkers.
Ability to read event board and communicate directions to guest.
Comfortable speaking to guests; responding to questions and providing directions to meeting room and F & B outlets.
Ability to operate cleaning equipment.
Excellent hearing necessary to hear guest concerns along with management requests.
Excellent vision necessary to pick out areas that need the most attention.
Excellent speech communication skills to communicate with guests and management effectively.
Ability to read and understand the correct use of cleaning supplies.
Lifting boxes of supplies, pushing a cart and vacuum, pulling a vacuum (10 lbs.), carrying supplies (20-30 lbs.) daily.
Bending to pick up items on floor, kneeling to clean under furniture - frequently
Mobility - will be walking in the public space cleaning all day - 8-hour shift.
Continuous standing - will be on feet for 8-hour shift cleaning and doing projects in the public space.
Climbing ladders of approximately 5-6 feet 5% of year.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $15.00 to $16.00 per hour based on experience
Team Driven and Values Based Culture
Holiday Pay when working Holiday
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Include shift schedule Not IncludedInclude budgeted hours Not Included
Auto-ApplyLaundry Attendant - Delta Hotel - Green Bay, Wisconsin
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the Delta Hotel in Green Bay, Wisconsin.
Job Purpose:
The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them. This position pays $16 per hour.
Laundry Attendant Responsibilities:
Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Performing minor sewing duties.
Tracking which items belong to whom.
Keeping an updated inventory of laundry detergents and sewing kits.
Tracking maintenance and repairs on laundering equipment.
Ensuring that the facility remains clean at all times.
Anticipating and responding to customers' queries, concerns, and complaints.
Keeping sufficient tokens or change for the washing and drying machines, if required.
Laundry Attendant Requirements:
High school diploma or equivalent is advantageous.
Prior experience in a similar role is preferable.
Familiarity with cleaning detergents and laundering equipment.
Ability to stand for long periods.
Capacity to lift up to 20 pounds unaided.
Basic arithmetic skills.
Outstanding organizational and time management skills.
Excellent analytical and problem-solving skills.
Personable disposition with a knack for customer service.
Available to work shifts and on weekends.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyAssistant Front Office Manager Hotel Northland Green Bay, WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant Front Office Manager at the Hotel Northland Green Bay, WI.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Previous Front Desk experience required - Marriott preferred
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $21.00 to $25.00 per hour based on experience
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
RRSP
Employee discount
Life insurance
Auto-ApplySteward - Delta Hotels - Green Bay, Wisconsin
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Delta Hotels in Green Bay, Wisconsin
P
OSITION S
UMMARY:
OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL. THIS POSITION PAYS $15.00 PER HOUR.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES.
PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT
PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT”
REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK.
DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
OTHER DUTIES
PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.
PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE /
SKILLS /
ABILITIES:
GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION.
KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER.
ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS.
ABILITY TO WORK IN CONFINED SPACES.
ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES.
SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY R
ESPONSIBILITIES:
NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED.
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;
CONSTANT - 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING OCCASIONAL
SMELL OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS.
TRAVEL NEVER
MATERIALS / EQUIPMENT USED
DISHWASHER
Full Time and Part Time openings are available!
Pay: Hourly rate between $17.00 to $19.00 based on experience
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision (Full Time)
Vacation & Holiday Pay (Full Time)
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Life insurance (Full Time)
Referral program
Auto-ApplyMaintenance Technician I - Delta Hotel Green Bay, Wisconsin
Green Bay, WI job
Delta Hotel Green Bay is currently searching for a remarkable Full Time General Maintenance Technician for a flexible schedule including evening shifts and weekends, in Green Bay, Wisconsin. This position pays $20 per hour.
GENERAL PURPOSE
Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel and its equipment.
Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise.
Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
Cuts room keys on automatic key cutter, repairs and/or changes room locks for the security of hotel and guests.
Adjusts and repairs electronic problems on hotel equipment, including televisions.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests.
Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Assist other departments as directed
PHYSICAL REQUIREMENTS
Physical Activity/Frequency
Sitting Rare
Walking Frequent
Climbing stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying(# lbs) Frequent - up to 50 lbs.
Travel Occasional
JOB QUALIFICATIONS
Knowledge, Skills and Abilities
Must have basic working knowledge in the following areas:
general plumbing refrigeration air conditioning
electrical systems boilers bathroom fixtures and tiling
painting - prep to finish basic carpentry groundskeeping
Must have vision to read written communiques, LED read-outs, meters, and computer screens.
Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
Must have upper body strength to lift 75lbs. throughout an 8 hour shift.
Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Education/Formal Training/Certifications
High school education or equivalent preferred
Experience
A minimum of 6 months successful experience in equal or similar position.
Materials / Equipment Used
Basic hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment, two way radio and iPod
The salary range for this position starts at $20 per hour based on experience and skill level.
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyHousekeeping Supervisor $600 Hire Bonus-Delta Hotel Green Bay WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for the Delta Hotel in Green Bay, Wisconsin
Job Purpose:
To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. This position pays a rate of $20 per hour and includes a $600 hiring bonus.
Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day - notifies front desk accordingly
Supervises the completion of short notice requests for room changes
Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
Keeps record of room checkouts/stay overs, submits records to housekeeping every day
Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
Ensures completion by following through on orders
Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
Checks VIP rooms
Checks early morning make-up rooms
Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
Checks floor linen closets daily for cleanliness, adequate supplies and linen
Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
Assists in quarterly inventory of all linen
Ensures safety by assuring that all linen chutes are kept locked at all times
Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
Take every opportunity to amaze the guests
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
Responsible for assisting with the training and direction of new department associates
Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of
communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-ApplyBanquet Supervisor Hotel Northland Green Bay, WI
Green Bay, WI job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Supervisor for the Hotel Northland in Green Bay, WI.
Job Purpose:
Responsible for training, assisting and supervising banquet house persons in the setting up, cleaning, servicing and maintenance of banquet equipment, function rooms and related service areas, ensuring guest satisfaction, the achievement of company standards, safety policies and profit maximization. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Review the BEO and day work assignments.
Assign and direct the set-up duties relative to preparing for functions.
Assist house persons in physical set-up, cleaning and arrangement of tables and equipment according to BEO specifications while adhering to standards of job safety.
Monitor and ensure all SOPs, policies, procedures and regulations are followed while supervising and performing duties and guest related activities.
Inspect all function rooms - check each room for completeness.
Direct/assist in refreshing rooms during breaks.
Receive and issue packages for guests for related functions.
Properly maintain, store and secure all banquet equipment.
OTHER DUTIES/RESPONSIBILITIES
Drive vehicles for pick-up and return of rented/borrowed items and for outside functions.
Assist banquet servers as needed.
Complete work orders on any damaged equipment for repair.
Serve on one of hotel's committees.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Complete assigned paperwork per event or function.
Complete all side work during and after events.
During events when servers have down time must organize and stock all products used or help prepare for next day's events.
All equipment used must be returned to proper area and wiped down and kept neat in banquet areas.
All buffet food that has been served must be disposed of properly.
All events both Plated and Buffet style food that is left over and untouched in the hot box or coolers must be addressed with Chef's before event on how to handle after event is over.
All food that is saved must be labeled, dated and stored properly.
All equipment not used must be returned and put away properly in designated storage areas
Banquet areas should be neat and clean, wiped down and ready for next day's business.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott processes and standards.
This job requires the ability to perform the following:
Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Requires supervision/management skills.
Requires oral and written communication skills.
Must have moderate hearing - to hear equipment timers and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate speech communication skills to be able to communicate with staff.
Must have moderate comprehension and literacy to read and understand all BEO's requests.
Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Hourly wage based on experience $9.00 to $12.00
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Auto-Apply