Schulte Hospitality Group jobs in Woodbury, MN - 30 jobs

Schulte Companies is seeking an energetic, experienced, and hands on Intern to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Assist in daily hotel operations within assigned department(s) including guest service, administrative support, and back-of-house tasks. * Observe and participate in the delivery of exceptional guest experiences. * Complete assigned projects and tasks as directed by departmental leaders. * Learn internal systems, standard operating procedures (SOPs), and brand service standards. * Attend and participate in team meetings, training sessions, and cross-departmental shadowing opportunities. * Provide support during peak service periods, special events, and other operational needs. * Gather data and provide feedback on hotel performance and guest satisfaction where applicable. * Uphold company values, professionalism, and hospitality service standards throughout the internship. EDUCATION AND EXPERIENCE * Currently enrolled in or recently graduated from a college or university program related to Hospitality Management, Business, Tourism, or a related field. * Previous customer service or hospitality experience is a plus but not required. * Must be eligible to receive academic credit if required by school (if internship is for credit). KNOWLEDGE, SKILLS AND ABILITIES * Interest in hotel operations and a passion for hospitality. * Strong communication and interpersonal skills. * Professional demeanor, positive attitude, and a willingness to learn. * Ability to multitask and adapt in a fast-paced environment. * Basic computer proficiency (Microsoft Office, email, etc.); experience with hotel management systems is a plus. * Ability to work flexible hours, including evenings, weekends, and holidays as needed. * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As part of our Housekeeping staff, the Housekeeper provides overall support to the operations of the Housekeeping department. Responsibilities include: must be able to clean guest rooms to the expected standards, speed requirements and detailed cleanliness level while offering exceptional guest service. Will work in a team atmosphere. Upkeep and presentation of rooms and other locations as assigned; dusting, vacuuming, polishing furniture, and sanitizing bathrooms and responsibility for amenity replenishment. Duties may also include deep cleaning projects and/or floor care within areas as required. Will also offer general assistance and support for the department, leadership, and the company. QUALIFICATIONS: Previous cleaning/housekeeping experience. Ability to work well under minimal supervision. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Front Desk Supervisor will be expected to assist the Management team with all front office department operations including working shifts, directly supervising and training all front office personnel, and accommodating guests' requests and complaints. Other expectations include supervising all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions. QUALIFICATIONS: • Previous supervisory experience. • Previous Hotel Front Desk experience. • Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As a member of the Maintenance Staff you will provide exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Maintain the physical hotel property and grounds. Perform necessary repairs and preventive maintenance tasks in a manner responsive to guest satisfaction and to the preservation of Company assets in a safe, cost- effective manner. Occasionally responsible for routine custodial duties as required or assigned. QUALIFICATIONS: Previous Maintenance experience required. Experience in a Customer Service related field. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! Breakfast Attendants will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. Responsibilities include preparing and serving a Hot Breakfast according to brand standards and company polices/procedures. Maintain the breakfast/ lobby area to ensure a clean and organized space as well as maintaining sanitation and cleanliness standards in the kitchen. QUALIFICATIONS: Requires ability to conduct accurate inventory of food items and calculate order levels. Previous experience in working with the public or food service experience. Perform duties in accordance with Safety and Security Policies and Procedures and state and local regulations. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

What you will be doing Sort, weigh, wash, dry, iron, fold and stock guest room and Food & Beverage linen Know and follow the operating functions of all equipment, reporting any damage, hazards or defective equipment to a supervisor Utilize chemicals used in washing, controlling quantities of supplies as recommended by chemical supplier with approval of Executive Housekeeper Perform other duties as assigned Follow all Material Safety Data Sheet documents and management company Safety Standards Salary range for this position starts at (based on experience): $15.00-16.00/hr. Full Time Associates at the Sheraton Minneapolis West are eligible for group health insurance including, Medical, Dental, Vision and life insurance. Additional benefits include Parental Maternity Leave, 401k and Paid Time Off Accrual. The Sheraton Minneapolis West reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Coordinator for the Wyndham Bloomington Mall of America Hotel in Bloomington Minnesota. $19.00 - $20.00 per hour. Job Purpose: Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Provide support to the sales team in executing contracts, proposals, and correspondence Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space Conduct site tours Assist as needed with hotel and sales related functions, parties and blitzes Oversee and create social networking sites Prepare and send out direct mail projects, sales packets and collateral Provide assistance to the Director and/or Manger of Sales and Marketing Effectively communicate and coordinate the guest's request with other departments Answer and Respond to incoming telephone calls Oversee office equipment maintenance Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room. Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events Type Banquet Event Orders (BEO's), route event orders to proper departments Maintain the filing system Maintain the trace System Set up new files as needed Maintain weekly Reader file Responsible for spelling accuracy and professional appearance of correspondence Inventory and maintain office supplies Produce weekly productivity reports for sales meetings May be asked to take accurate minutes of all sales meetings Perform site inspections when no sales manager is available Provide assistance to group leaders when necessary Responsible for timely completion of monthly group status report Perform other duties as assigned Take every opportunity to amaze the guests Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Proficient in Microsoft Word, Excel and PowerPoint Available to meet Guests and assist with welcome/check-in which may include week-ends Basic administrative knowledge such as business letters and telephone etiquette Extremely well organized and detail oriented. Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal) Positive interaction with colleagues and guests. Excellent customer service skills are required. Self-motivated and ability to work with minimal supervision. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis Must be able to lift up to 15 lbs occasionally Requires grasping, writing, standing, vending, repetitive motions, climbing, listening and hearing ability and visual acuity Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception Requires manual dexterity to use and operate all necessary equipment Must have finger dexterity to be able to operate office equipment including computers, fax machines, copiers, printers and calculators. Must be able to type 50 wpm. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guestsduring the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

What you will be doing Use established guidelines to correctively utilize and maintain dish machine. Wash glasses and dishes in standard dish rack. Wash pots and pans only in the pot washer's area. Ensure that all cleaning is performed that is required to keep the kitchen neat and clean at all times; this includes sweeping up broken glass/dishes and mopping up any spills. Empty full and heavy trash cans. Make sure they are sprayed and sanitized after each use. Place new trash bags in the container after each cleaning. Follow all MSDS (Material Safety Data Sheet) protocols, as well as Safety guidelines. Perform other duties in other areas of Kitchen as assigned, including assisting with plating banquet events when needed.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Housekeeper for Hampton Inn Eagan, MN. Salary range is $52,000.00 annually About the Role: The Executive Housekeeper plays a crucial role in maintaining the cleanliness and overall appearance of facilities within the financial investment sector. This position ensures that all areas are not only clean but also organized and presentable, reflecting the professionalism of the organization. The Executive Housekeeper will oversee a team of housekeeping staff, providing training and guidance to ensure high standards are met consistently. Additionally, this role involves managing inventory and supplies, ensuring that all necessary materials are available for daily operations. Ultimately, the Executive Housekeeper contributes to creating a welcoming and efficient environment for both employees and clients, enhancing the overall experience within the organization. Minimum Qualifications: High school diploma or equivalent. Proven experience in a housekeeping or cleaning supervisory role. Strong organizational and time management skills. Preferred Qualifications: Experience in the financial services industry or similar corporate environment. Certification in housekeeping management or related field. Knowledge of health and safety regulations related to cleaning and maintenance. Responsibilities: Supervise and coordinate the daily activities of the housekeeping staff to ensure cleanliness and orderliness of all facilities. Develop and implement cleaning schedules and procedures to maintain high standards of hygiene and presentation. Conduct regular inspections of the premises to ensure compliance with cleanliness standards and address any issues promptly. Manage inventory of cleaning supplies and equipment, placing orders as necessary to ensure adequate stock levels. Provide training and support to housekeeping staff, fostering a positive work environment and encouraging professional development. Skills: The required skills for this position include strong leadership abilities, which are essential for managing and motivating the housekeeping team effectively. Organizational skills are utilized daily to create and maintain cleaning schedules that ensure all areas are attended to promptly. Attention to detail is critical in this role, as it ensures that all cleaning tasks meet the high standards expected in a professional environment. Communication skills are also important, as the Executive Housekeeper must interact with staff and management to address any concerns or improvements needed. Preferred skills, such as knowledge of industry-specific cleaning protocols, can enhance the efficiency and effectiveness of the housekeeping operations. Amazing Benefits At A Glance: Salary - $42,000 per annum Team Driven and Values Based Culture Medical/Dental Vacation & Holiday Pay Same-day pay available Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Life insurance Parental leave Referral program

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Bartender takes the lead in ensuring guests in the bar are getting the most out of their dining experience. Bartenders must be able to create classic and innovative drinks. Beyond a detailed knowledge of the bar's products, the Bartender requires an in-depth knowledge of our food, kitchen, team, and their movements throughout service. This position is actively involved in all parts of service, not just drink execution. This may include making recommendations on spirit or cocktail pairings throughout the meal or in various spaces within the restaurant. The bartender is responsible for keeping bars clean and attractive to exceed guest expectations. QUALIFICATIONS: Excellent knowledge of mixing, garnishing and serving drinks. Previous bartending/serving experience. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Open Availability - 5:30AM - Noon Schulte Companies believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it! Schulte Companies is seeking a dynamic, service-oriented Barista to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating in more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested. Describes product details to customers. Receives and processes customer payments. Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels. Ensures customer service stations are properly stocked with paper products or beverage preparation items. Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Stocks supplies or retail products; may inventory, order, or receive products as directed. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education preferred KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to work flexible hours and shifts Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Knowledge of local alcohol serving practices and standards Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations PERKS/BENEFITS Work Today, Get Paid today with DailyPay! Track your daily income with updates after every shift you work Transfer your earnings instantly or next day Automatically save a portion of your paycheck In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! * Schulte Companiesis an Equal Opportunity Employer. Education and Experience: * Minimum of one (1) year experience as a Barista * Minimum of High School education * Food safety certification preferred Knowledge, Skills, & Abilities: * Ability to multi-task * Team player * Ability to exceed expectations of guests

What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned paperwork in an accurate and timely fashion Perform other duties as assigned, such as cleaning spills or executing special guest requests Salary range for this position starts at (based on experience): $15.00-16.00/hr. Full Time Associates at the Sheraton Minneapolis West are eligible for group health insurance including, Medical, Dental, Vision and life insurance. Additional benefits include Parental Maternity Leave, 401k and Paid Time Off Accrual. The Sheraton Minneapolis West reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Salary range for this position starts at (based on experience): $16.00-17.50/hr. Full Time Associates at the Hilton Minneapolis Wairport are eligible for group health insurance including, Medical, Dental, Vision and life insurance. Additional benefits include Parental Maternity Leave, 401k and Paid Time Off Accrual. The Hilton Minneapolis Airport reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! Breakfast Attendants will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. Responsibilities include preparing and serving a Hot Breakfast according to brand standards and company polices/procedures. Maintain the breakfast/ lobby area to ensure a clean and organized space as well as maintaining sanitation and cleanliness standards in the kitchen. QUALIFICATIONS: Requires ability to conduct accurate inventory of food items and calculate order levels. Previous experience in working with the public or food service experience. Perform duties in accordance with Safety and Security Policies and Procedures and state and local regulations. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As part of our Housekeeping staff, the Houseman is responsible for the cleanliness of our public areas and back of house spaces. Other responsibilities include ensuring guest satisfaction, providing anticipatory guest service and exceeding guest expectations. Duties may also include deep cleaning projects and/or floor care within areas as required. The Houseman will assist with trash and recycling, supports the front desk with room deliveries, kitchen clean-up, room attendants, and laundry. QUALIFICATIONS: Previous customer service experience. Ability to work well under minimal supervision. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Residence Inn Eagan - Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Greets guests as they arrive, focus on personal recognition * Reviews arrival lists daily and assists in preparing and assembling welcome amenities * Escort VIPs to room and check them in prior to arrival * Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed * Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. * Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. * Attends promptly to guest needs and inquiries * Perform various other duties as assigned * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of one (1) year in Front Desk Operations * In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.