Network Engineer jobs at Schweitzer Engineering Laboratories

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

The Infrastructure Engineer II is responsible for building, maintaining, and enhancing a modern, cost-effective, flexible, and secure IT environment for ATC worldwide. This role focuses on cloud and network technologies (including Cisco and Meraki), servers, storage, desktops, data centers, IT security, video conferencing, and telephone operations. The Infrastructure Engineer will deliver secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments, optimize performance, ensure high availability and disaster recovery, and collaborate with cross-functional teams on solution design and deployment. This individual will also partner with vendors, provide advanced technical support, and contribute to continuous improvement initiatives, system audits, and regulatory compliance. Responsibilities Implements hardware, software, network, cloud, storage, and telephony infrastructure. Ensures the delivery and ongoing maintenance of secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments. Diagnoses and resolves infrastructure issues such as Microsoft Conditional Access, Azure Active Directory, Office 365, and Virtual Machines. Documents infrastructure configuration, processes, and asset management. Researches, analyzes, and implements new technologies and determines viability and suitability of existing technologies. Troubleshoots and resolves issues for a wide variety of computer hardware and software applications/systems. Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Researches potential vendors for new solutions, conducts demonstrations, and partners with management for implementation. Supports the configuration of SAML (Security Assertion Markup Language), SSO (Single Sign-On), and MFA (Multi-Factor Authentication) for company security. Assists with remediation from the annual penetration test. Maintains security patches of on-premise and cloud-based hardware and software. Performs escalated desktop support, i.e., hardware, software, network, printers, cameras, and access control, for all internal users both on-site and remote, and provides guidance to junior-level team members as needed. Enforces company security procedures and policies by ensuring all workstations meet security guidelines. Qualifications Bachelor's degree in computer science, information technology, or related field is required Minimum of 2-4 years of relevant work experience in IT infrastructure, including hands-on experience in cloud infrastructure engineering and network security 2+ years' experience configuring and managing Windows servers, Active Directory, DNS, DHCP, and wireless architecture design and implementation Experience with Microsoft Azure services, including container orchestration and networking, Microsoft PowerShell scripting, and Office 365 administration Proficiency in Cisco and Meraki technologies, with practical knowledge of enterprise network design and deployment Relevant certifications preferred, including Azure (e.g., AZ-104, AZ-700, AZ-305) and Cisco (e.g., CCNP Security, CCIE) Proven experience implementing and supporting ZTNA frameworks and secure access architectures Experience working with hybrid cloud environments and multi-cloud strategies is preferred Skilled in troubleshooting application performance issues, including utilizing network capture tools for detailed diagnostics Experience working directly with third-party service delivery partners to ensure successful infrastructure and network deployment, operation, and support Knowledge of compliance frameworks such as NIST, ISO 27001, and SOC 2 is preferred

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Azure IoT Cloud Infrastructure Specialist Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines. Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences. Key Responsibilities Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation. Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams. Job Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune. Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts. Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems. Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.

The Systems Engineer III (Electronics) is responsible for developing advanced controls for heat pump, electric, and gas water heaters. This position will focus on IoT and connected devices, developing green products, and energy transfer and storage to continuously improve our controls and customer experience. This is a key position on the electronic controls team within Rheem's Advanced Technology Integration organization, providing advanced technologies and systems solutions for Rheem's Water Heating and Air Conditioning business unit. This position will serve our Enterprise Division, located in Ft. Smith, AR, Lewisville, TX, or San Antonio, TX (Onsite). Responsibilities Define / Develop advanced control architectures and requirements for heat pump, gas, electric and combi water, and space heaters. Provide technical leadership in the controls space for the product development team. Participate in developing system engineering processes and quality criteria. Work collaboratively to develop and extend system architecture and design for electronic controller applications. Develop design concepts or models, supervise prototyping, and conduct performance testing to determine feasibility of concepts. Actively engage with software, hardware, test, and product development teams over the entire product life cycle to ensure that system engineering work products are planned, documented, and completed. Define / Perform verification and validation activities to support product development and launch. Support manufacturing engineering and suppliers by participating in product test procedure and control documentation development. Work closely with customer service team to support product and controller training. Qualifications Bachelor's degree in Engineering (Systems, Electrical, Computer, or Mechanical discipline) 5+ years of experience in the development of embedded microprocessor-based controls. An innovative solution-first spirit and an ability to think creatively. High technical aptitude Able to work with cross-functional teams (e.g., product managers, engineers, business teams) and external subject matter experts Experience architecting and developing electronic controls for Water Heating and / or HVAC equipment Experience with System Requirements Documentation, Requirements Traceability, and Test Case development and execution. Experience with Functional Safety (e.g., IEC 61508, ISO26262) or Agency Certification Requirements (e.g., UL 60730, UL 174, etc.) Experience with product and component level FMEAs Experience with real time embedded systems over the entire product lifecycle. Knowledge of one or more of: WiFi, Bluetooth, cellular communication, Ethernet, IoT Passionate about building and owning innovative, customer facing services/products. Great presentation and communication skills Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Preferred Qualifications Master's degree in Engineering or related field. HVAC / Water Heating industry experience preferred. Gas Appliance Experience Electronics Design and/or Manufacturing Experience Embedded Firmware or Software Experience Quality / Reliability Experience Automated Test Development Experience #DICE About Us At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives-every day. Our Behavior Based Values Set Us Apart Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers' lens Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont. Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression. Key Responsibilities: Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies. Coordinate with business process owners and product teams to align technology solutions with business objectives. Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities. Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities. Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development. Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity. Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development. Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT. Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value. Participate in quality assurance activities such as, but not limited to, test planning and defect management. Support project delivery schedules through technical planning and resource estimation. Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise. Communicate plans, progress, and issues effectively to management and stakeholders. What you will bring to the table: Bachelor's degree in Computer Science, Information Technology, or related field. 8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams. Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment. Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus. Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems. Experience leveraging Artificial Intelligence and automation tooling for process automation. Familiarity with Agile methodologies and ITIL practices. Excellent communication skills for engaging technical and non-technical audiences. Strong analytical, organizational, and problem-solving skills. Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio). Certifications such as AWS, Azure, or ITIL are a plus. Retail or financial application experience preferred. Demonstrates Northern Tool + Equipment's 12 Core Competencies. About Us Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team. Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes: Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value. Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office. Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future. Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use. Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility. Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones. Incentives: Be rewarded for eligible incentive programs. When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!

The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting • Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. • Provide technical support to users regarding network access and usage. • Document user problems, resolutions, and changes to the network environment. • Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance • Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. • Implement new users, manage user environments, permissions, and security settings. • Perform network troubleshooting to isolate and diagnose problems. • Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization • Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. • Arrange scheduled upgrades and update network equipment to the latest firmware releases. • Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance • Implement and maintain security policies using Microsoft Defender for Business. • Monitor and respond to security alerts, vulnerabilities, and incidents. • Perform regular audits and patch management to ensure compliance. • Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. • Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration • Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. • Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. • Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation • Train network staff and end users on network systems and security protocols. • Develop and maintain network performance records and logs. • Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) · Experience with Axcient backups and recovery

We are seeking a highly technical and execution-focused Technical Project Manager (TPM) to lead complex network deployment and operational initiatives across engineering lab environments. This role bridges deep technical knowledge with project management expertise, driving lab migrations, testbed deployments, and network infrastructure changes at scale. The ideal candidate has strong experience with IP networking, routing/switching/tunneling protocols, and infrastructure operations in highly dynamic environments. You will coordinate across engineering, deployment, and operations teams-ensuring projects are scoped accurately, executed effectively, and aligned with lab testing and automation goals. Scope of Role: Owns the planning, coordination, and delivery of network deployment and operational projects across global engineering labs Combines hands-on technical network experience with structured project management methodologies Partners closely with network engineers, deployment teams, Smart Hands, and cross-functional stakeholders to deliver highly available, flexible lab environments Tackles ambiguity with strong analytical skills and an execution-first mindset Key Responsibilities: Lead and manage technical project lifecycle for network testbed deployments, lab migrations, and infrastructure upgrades Partner with engineering teams to define requirements for network topology, routing, switching, tunneling, and security configurations (VXLAN, EVPN, ACLs, etc.) Develop and maintain detailed project plans, resource schedules, risk logs, and milestone tracking Coordinate Smart Hands and field resources for onsite deployments, including site access, task execution, and equipment logistics Ensure delivery of properly configured and validated testbeds, integrating mobile devices, switches, routers, Linux-based systems, and cellular equipment Drive coordination of hardware installs, cabling, and logical connectivity validation in lab environments Monitor and manage technical tickets, escalations, and post-deployment validation tasks Oversee equipment logistics, rack planning, device staging, and decommissioning efforts Identify and implement opportunities for automation, documentation, and process improvement Deliver recurring status updates, stakeholder reporting, and metrics tracking for leadership Collaborate with operations teams to ensure monitoring, troubleshooting, and issue management practices are integrated into project outcomes Required Technical Qualifications: 8+ years of experience in network engineering, lab deployments, or infrastructure project management Strong understanding of IP networking, routing and switching protocols (BGP, OSPF, IS-IS, MPLS, VXLAN, EVPN) Experience in both deployment and operations environments, including hands-on troubleshooting of escalated issues Familiarity with configuring network hardware across multi-vendor environments (Cisco, Juniper, Arista, etc.) Working knowledge of structured cabling, fiber-optic design, power planning, and rack integration in lab or data center environments Experience coordinating Smart Hands or field engineers and managing physical site access and task assignments Comfortable working with Linux systems and scripting/automation (Python, Bash) Strong understanding of lab infrastructure support, including test equipment, storage, compute, and monitoring tools Experience with project/ticketing tools such as Jira, ServiceNow, Smartsheet, or equivalent Excellent written and verbal communication skills, with the ability to present technical content to diverse audiences Preferred Qualifications: Experience in engineering lab environments or hardware qualification labs Network certifications (CCNP, JNCIS, RHCSA, or equivalent) Familiarity with Optical Transport Networks and hardware-level deployments Experience with automation frameworks, API integrations, or test validation scripting Bachelor's degree in Computer Engineering, Computer Science, or related technical discipline Work Environment & Physical Requirements: Primarily office-based, with occasional onsite presence in engineering lab environments Flexibility to work across time zones for global coordination Must be able to communicate and collaborate effectively across technical and operational teams Salary Range $114,000.00 - $180,000.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

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Job DescriptionReady to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place! E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems. We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life. We are seeking an experienced Wireless Communication Protocols and Networking Engineer to lead the design, implementation, and optimization of MAC and network layer protocols for next-generation wireless networking systems. This role is pivotal in ensuring reliable, high-performance communication across our wireless infrastructure. A strong background in wireless networking is required, and extensive experience with 5G protocols will be considered a significant bonus. As a Wireless Communication Protocols and Networking Engineer, you will architect and implement robust MAC and network layer protocols, ensuring seamless integration with lower physical layers and upper application services. You will work closely with cross-functional teams to develop, test, and validate protocol solutions that support advanced wireless communication systems, including emerging 5G technologies. This position reports to the Senior Director of Product and System Integration and is based in our Saratoga, CA office.What you will do: Protocol Design & Implementation Design and implement MAC layer protocols that maximize throughput, minimize latency, and optimize network efficiency. Develop and integrate network layer protocols to ensure secure, reliable, and scalable data routing within wireless networks. Work on protocol stacks that support a wide range of wireless technologies, ensuring compatibility and interoperability across systems. System Integration & Testing Collaborate with hardware, software, and system integration teams to ensure seamless interoperability of the protocol stack with physical layer components and higher-level services. Develop comprehensive test plans, simulation models, and field trials to validate protocol performance under various operational scenarios. Utilize advanced debugging and performance analysis tools to optimize network performance and address potential issues proactively. Research & Innovation Stay abreast of the latest developments in wireless communication standards, with a particular focus on 5G networks and next-generation protocols. Identify opportunities to incorporate innovative features and improvements into protocol implementations to enhance network resilience and efficiency. Contribute to technical documentation and knowledge-sharing initiatives to support continuous improvement across teams. What you bring to this role: Master's or Ph.D. degree in Electrical Engineering, Telecommunications, Computer Science, or a related field. Proven experience in designing and implementing MAC and network layer protocols in wireless communication systems. Strong understanding of wireless networking principles, communication theory, and protocol architecture. Hands-on experience with simulation tools and performance analysis of networking systems. Proficiency in programming languages such as C/C++, Python, or similar, with a focus on system-level software development. Excellent analytical, problem-solving, and communication skills, with a proven ability to work effectively in cross-functional teams. Bonus points for the following: Extensive experience with 5G communication protocols and network architectures. Familiarity with emerging standards in wireless networking and the Internet of Things (IoT). Prior experience in developing protocols for software-defined networks (SDN) or network function virtualization (NFV). Demonstrated ability to optimize network performance and implement innovative solutions in high-demand environments. This is a full time, exempt position, based out of our Saratoga office. The target base pay for this position is $100,000 - $175,000 annually. The total compensation packaged will be determined by various factors such as your relevant job-related knowledge, skills, and experience. We are redefining how satellites are designed, manufactured and used-so we're looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that's your experience - then we'll be immediately wow-ed. E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role. Why E-Space is right for you: As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry. We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space: • An opportunity to really make a difference• Sustainability at our core• Fair and honest workplace• Innovative thinking is encouraged• Competitive salaries• Continuous learning and development• Health and wellness care options• Financial solutions for the future • Optional legal services (US only)• Paid holidays• Paid time off

Network Operations Engineer II - Client OnsiteWork Location: Denver, COWorking Hours: Schedule TBD, Likely 4x10 - weekends might be required Hours Expected to be 8:00am - 6:00pm Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network. This role requires expertise in network infrastructure, troubleshooting, and operational support. The Tier 2 Engineer will be responsible for complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations. Key ResponsibilitiesNetwork Operations & Troubleshooting Operate and troubleshoot a globally based Optical network. Perform fault isolation and resolution on Layer 0 and 1 network issues. Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared. Manage and escalate critical events, communicating clearly and concisely with stakeholders. Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling. Detect and diagnose various error/failure conditions across an array of network device types. Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams. Incident Response & Escalation Support Serve as the escalation point-of-contact during business hours, handling troubleshooting and process issues. Coordinate with Field Resources to resolve issues that impact network infrastructure. Own incident response processes, including escalations to higher-level support teams when necessary. Rapidly respond to major network incidents, supporting SEV initiation and resolution processes. Network Monitoring & Optimization Monitor the BBO network infrastructure ticket queues, ensuring timely and accurate ticket handling.. Track and document incident resolution steps, maintaining accurate logs in ticketing systems. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements. Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs. Support network optimization efforts, participating in scaling initiatives. Process & Asset Management Document and optimize operational processes and procedures, ensuring alignment with best practices. Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements. Ensure accurate inventory and documentation in collaboration with audit and asset management teams. Monitor tickets for adherence to SLAs, ensuring prompt issue resolution. Required Qualifications & SkillsTechnical Skills Expertise in Optical networking. Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment. Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Advanced knowledge of troubleshooting transport/transmission networks and transceivers. Experience capturing and analyzing network traffic for troubleshooting. Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent). Soft Skills & Work Ethic Strong analytical skills, problem-solving mindset, and ability to work autonomously. Excellent communication and documentation skills for incident tracking and resolution. Proven ability to work in a fast-paced, mission-critical environment. Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues. Experience & Education Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience). 3+ years of network operations experience, with a focus on IP and Optical networks. Certifications preferred: OC-A or OC-P (Infinera Optical Communications Associate/Professional) CCNP (Cisco Certified Network Professional) JNCIP (Juniper Networks Certified Internet Professional) What can Astreya offer you? Working with some of the biggest firms in the world as part of the Astreya delivery network Employment in the fast-growing IT space providing you with brilliant career options for years to come Introduction to the new ways of working and awesome technologies Career paths to help you establish where you want to go A company-wide mentoring program to advise you along the way Online training courses through CBT-nuggets to upskill you Performance management system to provide you with meaningful, actionable feedback Dedicated management to provide you with a point of leadership and care Internal promotion focus. We love to build people from within. Numerous on-the-job perks Peer Recognition Market competitive rates and benefits Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law. Salary Range $72,960.00 - $115,200.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Network Operations Engineer I - Client OnsiteWork Location: Denver, CO Our Tier 1 NOC Engineer will be the first point of contact for network monitoring, troubleshooting, and incident resolution in a data center network environment. This role is responsible for proactively identifying network issues, managing tickets, escalating incidents as needed, and ensuring the stability of critical network infrastructure. Our Tier 1 NOC Engineer will operate within a structured ticketing system, ensuring efficient alert acknowledgment, fault isolation, and escalation processes. They will follow documented Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) to drive continuous operational improvements and maintain high availability. Key ResponsibilitiesNetwork Monitoring & Incident Response Operate and troubleshoot Data Center networks, including associated routing and switching devices. Perform fault isolation and resolution based on troubleshooting outcomes. Detect and diagnose various error/failure conditions across a range of network device types. Coordinate with smart hands teams and network equipment manufacturers to resolve issues and restore service. Work cross-functionally and cross-regionally with other network operational support teams. Partner with internal teams to escalate and restore service, minimizing impact to operations. Incident Response & Ticket Management Ticket Monitor the DC network infrastructure ticket queue, taking action on alerts or issues in accordance with Service Level Agreements (SLAs). Acknowledge, track, and document all incidents, ensuring detailed records of troubleshooting steps and resolution processes. Categorize incidents based on severity, impact, and urgency, ensuring proper prioritization. Manage and escalate critical events, maintaining clear and concise communication with stakeholders. Ensure up-to-date tracking of incident resolution steps, maintaining accurate logs in ticketing systems. Monitor blocked cases and assist in resolving ticket escalations, ensuring adherence to operational workflows. Process Optimization & Documentation Document and optimize operational processes and procedures, ensuring best practices are followed. Support deployment, move, add, and change teams for data center network operations. Partner with audit teams to ensure accurate inventory and documentation of network infrastructure. Follow Return Merchandise Authorization (RMA) processes and procedures for all relevant vendors. Maintain up-to-date documentation on network changes, such as VLANs, subnet configurations, and DNS updates. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and metrics to drive efficiency improvements. Identify areas for automation and participate in developing solutions using scripting or coding skills (Python, C, C++ preferred). Recommend enhancements to monitoring tools, ticketing workflows, and operational best practices. Required Qualifications & SkillsTechnical Skills Understanding of networking fundamentals, including IP addressing, VLANs, routing, and switching. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Knowledge of ticketing systems (e.g., ServiceNow, Jira, or equivalent). Familiarity with troubleshooting physical network components, including cables, patch panels, optics, and transceivers. Ability to diagnose and isolate Layer 1-3 network issues and escalate as needed. Basic knowledge of command-line interfaces (CLI) for routers and switches is a plus. Soft Skills & Work Ethic Strong problem-solving skills with a proactive approach to troubleshooting. Excellent communication and documentation skills for incident reporting and escalation. Ability to work in a fast-paced environment, prioritizing tasks effectively. Detail-oriented mindset, ensuring accuracy in logs, ticket updates, and network documentation. Experience & Education Associate's or Bachelor's degree in IT, Networking, or a related field (or equivalent experience). 1-2 years of experience in a technical support, help desk, or NOC role preferred. Certifications preferred: CCNA (Cisco Certified Network Associate) Network+ (CompTIA) Salary Range $59,812.00 - $94,440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Job Description I Internship Summary The Winsupply Internship Program offers students a unique opportunity to build valuable skills through immersive classroom learning, off-site training, and a collaborative capstone project. The program is structured to promote professional development by offering mentorship, meaningful networking opportunities, and hands-on experience in real-world projects. Participants will not only develop their careers but also make a significant impact within the Winsupply organization, contributing to innovative solutions and long-term success. Position Summary We are a leading provider of telecommunications. As a Network Engineer Intern, you will be a vital part of our team, gaining hands-on experience in the management and maintenance of network operations hardware. This internship provides a valuable opportunity to develop practical skills in network connectivity, datacenter network systems, and telecommunications systems. Key Responsibilities: Assist in Network Operations: Initial point of contact for escalation issues for connectivity and network performance Provision and deploy network equipment and troubleshoot connectivity issues Communicate and work with other technical teams to design effective solutions, identify technical requ irements, and develop project plans to execute the delivery of the solution Support in troubleshooting and resolving operational issues related to network and server equipment. Participate in scheduled maintenance and updates, following established procedures. Assist in conducting regular audits of network operations assets and inventory. Network Monitoring and Maintenance: Monitor network performance and respond to alerts in a timely manner. Help maintain network security protocols, including monitoring access logs and enforcing security policies. Support network testing, ensuring system integrity and availability. Plan and estimate projects and track progress using software applications including Jira, Cherwell, Smartsheet, etc Constantly learn new technologies and skills via media, courses, or new applications Wireless network design and support Facility Management Support: Assist in data center cleanliness, organization, and safety protocols. Support the documentation and updating of standard operating procedures (SOPs) and other relevant documentation. Participate in the maintenance of fire suppression, HVAC, and other critical systems within the facility. Collaboration and Learning: Work closely with network operations staff to learn best practices and operational procedures. Participate in team meetings and training sessions to enhance knowledge of network operations. Contribute to special projects as assigned, including data analysis and process improvement initiatives. Competencies for Success Communication Skills Proactiveness Adaptability Ability to work both independently and collaboratively Problem solving Networking skills Self-motivation Willingness to learn Critical thinking Integrity Qualifications Minimum Qualifications Currently enrolled in an accredited university or college, either at the undergraduate or master's level. One semester post-graduation Additional Information Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Occasional travel to interact with local companies, regional offices and/or support implementation of solutions. We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.