SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
SAIC has an exciting opportunity for a Sr. Business Process Analyst to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem and using cutting-edge technologies. Looking for an analyst who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role.
Job Description:
Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.
Defines and develops business processes, policies, roles and responsibilities, and performance metrics.
Conducts analysis of business processes including:
Current state analysis.
Gap analysis.
Benchmarking.
Best practices identification.
Organizational assessment.
Other related tasks.
Plans and implements process improvements including:
Future state design.
Change management.
Transition planning.
Interfaces with all project areas including:
Customer.
Computer services.
Client services.
Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality.
Proven knowledge in Agile and SAFe methodologies having a strong understanding of how to apply both flexible, iterative project management (Agile) and the framework for scaling those principles across a large organization (SAFe). This includes experience with the principles and practices of both, specifically in applying them to align strategy, manage large portfolios, and improving collaboration and delivery across multiple teams to achieve business agility and deliver value faster.
Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to ensure compliance.
Works with operating entities to provide continuous process analyses oversight to enforce requirements and meet guidelines.
May coordinate with business and technology teams to ascertain system requirements.
Conducts client interviews.
May deliver presentations and training courses on measurement, analysis, improvement, and control.
May perform cost and benefit analysis.
Complete understanding and wide application of technical principles, theories, and concepts in the field.
General knowledge of other related disciplines.
Receives assignments in the form of objectives and establishes goals to meet outlined objectives.
Provides direction to employees according to established policies and management guidance.
Work is reviewed by management to measure whether objectives have been met.
Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors.
Solutions are imaginative, thorough, practicable, and consistent with organization objectives.
Works under only general direction.
Independently determines and develops approach to solutions.
Work is reviewed upon completion for adequacy in meeting objectives.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Contributes to the completion of specific programs and projects.
Failure to obtain results or erroneous decisions or recommendations typically result in serious program delays and considerable expenditure of resources.
Frequent inter-organizational and outside customer contacts.
Represents organization in providing solutions to difficult technical issues associated with specific projects.
Education and Experience:
Bachelors and twenty (20) years or more experience; Masters and ten (10) years or more experience.
Degree in Business Administration, Information Technology, Finance, or a related field.
Advanced certifications are preferred, such as:
Certified Business Analysis Professional (CBAP).
Project Management Professional (PMP).
Six Sigma Certification.
Certified ScrumMaster (CSM).
SAFe SCRUM MASTER (SSM).
Proven track record of successfully leading and delivering complex projects.
Experience working in various industries or sectors is beneficial.
Requirements:
Expertise in eliciting and documenting business requirements, business processes, and workflows.
Proficiency in creating functional specifications, user stories, use cases, and process flow diagrams.
Experience with business modeling techniques and tools (e.g., UML, BPMN).
Proficiency in using documentation tools such as Microsoft Visio, Lucidchart, or similar.
Familiarity with software development methodologies (e.g., Agile, Waterfall).
Proficient in using project management and tracking tools (e.g., JIRA, Trello, Microsoft Project).
Understanding of database concepts and basic querying skills.
Strong analytical skills with experience in data analysis, interpretation, and presenting findings.
Proficiency in using data analysis tools (e.g., Excel, SQL, Power BI, Tableau).
Excellent verbal and written communication skills.
Ability to translate technical information into business language for non-technical stakeholders.
Strong presentation skills and experience facilitating workshops and meetings.
Strong analytical and critical thinking skills.
Ability to identify problems, propose solutions, and make decisions based on sound judgment.
Strong interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
Ability to build and maintain strong working relationships with clients and team members.
Demonstrated ability to lead and mentor junior analysts and team members.
Experience in managing and coordinating cross-functional project teams.
Ability to manage multiple priorities, projects, and tasks effectively.
Strong organizational skills and ability to meet deadlines.
Familiarity with industry-specific regulations, standards, and best practices.
Ability to stay current with industry trends and emerging technologies.
Demonstrated ability to understand customer needs and deliver solutions that meet business objectives.
Strong documentation skills for maintaining project documentation, business requirements, and process flows.
Commitment to continuous improvement and learning.
Willingness to pursue ongoing education and certifications relevant to the role.
Ability to adapt quickly to changing priorities and work environments.
Willingness to take on new challenges and responsibilities.
Clearance Requirement:
US Citizenship with the ability to obtain and maintain a Public Trust clearance.
$81k-109k yearly est. Auto-Apply 35d ago
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Business System Analyst
CV Resources 4.2
Garden Grove, CA jobs
CV Resources is partnering with a real estate firm in search for a MRI Super User (MRI Web) with a strong property accounting background to serve as the functional and reporting expert for the MRI platform. This role will own MRI data, reporting, queries, and system optimization, acting as the bridge between Accounting, Property Management, and IT/Systems.
The ideal candidate is highly proficient in MRI Web, can write and modify queries, build custom reports, and understands how property accounting workflows, lease data, CAM, and financial reporting should function inside MRI.
Key Responsibilities
MRI System Ownership & Reporting
Serve as the MRI Web subject matter expert for the organization
Build, modify, and maintain MRI queries, reports, and dashboards
Design and automate standard and ad-hoc reports for Accounting, Property Management, Asset Management, and Leadership
Support month-end, quarter-end, and year-end reporting needs from MRI
Ensure data integrity across leases, tenants, properties, GL, and CAM structures
Troubleshoot data, reporting, and configuration issues in MRI
Business & Accounting Support
Partner closely with Property Accounting and Property Management teams to support:
Financial reporting
Lease administration
CAM reconciliations
Budgets and forecasts
Translate business and accounting requirements into MRI configurations and reporting solutions
Support lease setup, amendments, CAM structures, and billing rules in MRI
Assist with system enhancements, process improvements, and reporting automation
System Administration & Optimization
Own MRI Web configuration, security roles, and user access (in partnership with IT)
Document system processes, reporting logic, and data structures
Identify opportunities to improve reporting speed, accuracy, and usability
Serve as primary liaison with MRI support and consultants as needed
Qualifications
Required
3+ years of hands-on MRI (preferably MRI Web) experience
Proven experience writing MRI queries and building custom reports
Strong property accounting background (commercial real estate preferred)
Solid understanding of:
General ledger
Lease administration
Tenant billing
CAM
Financial statements
Advanced Excel skills
$73k-105k yearly est. 4d ago
IBP & Master Data Analyst
Sigma 4.1
Scottsdale, AZ jobs
Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table!
Position Summary:
The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers.
Essential Job Functions:
Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity-ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs.
Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity.
Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions.
Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process.
Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Supply Chain, Finance, or Business
Three (3) years SAP data management/data cleansing initiatives
Five (5) years analysis in Inventory Management and/or Planning
Preferred Qualifications:
IBP experience
Knowledge, Skills & Abilities (KSA's):
Project management, strategic communication, and critical thinking skills
Knowledge in change management
Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts
Ability to work well under pressure and meet deadlines through sound project management and prioritization
Ability to communicate with others in an effective and concise manner
Ability to understand complex technical information and business terms
Strong analytical skills in reviewing data to identify trends and opportunities
Knowledge of supply chain functions, forecasting tools/software
Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions
Ability to communicate across all levels of the organization, present complex ideas concisely and clearly
Ability to self-motivate and possess independent problem solving
Effective relationship building skills and project management skills
Environmental/Working Conditions:
Able to travel up to 20% of the time
May work remotely
Physical Requirements:
Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing
Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone
Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use
$62k-91k yearly est. 2d ago
Data Strategy Lead
Arcesium LLC 4.2
New York, NY jobs
Arcesium seeks a highly motivated Data Strategy Lead to join our Product Team. This individual will be at the forefront of defining and executing the integration partner strategy for Arcesium's products and clients - growing our integration partner ecosystem and working closely with product managers, segment heads, and others senior stakeholders across the organization as we enter new market segments and build new capabilities.
Responsibilities
Explore, assess, establish framework for integration of new partners on behalf of clients or product leadership, based on product roadmap, segment and commercial priorities
Originate and cultivate relationships, including alliances, partnerships, and distribution with third-party data and software providers on behalf of Arcesium and its clients
Collaborate with Marketing to develop and author thought leadership content that furthers Arcesium's reputation as a forward-thinking and trusted source of information, in particular on topics of data and software
Conduct comparative analysis and provide thought leadership on the overall direction of the data landscape, including data in the asset management industry, covering the established providers as well as emerging sources and uses of data and software
Ensure continuity and consistency of the Arcesium integration partner story working in conjunction with segment heads, sales, marketing, and product
Qualifications
The ideal candidate will have at least 3-5 years of relevant experience navigating the financial services third party data, software, and counterparty landscape
This individual must possess exceptional verbal and written communication skills, and be able to manage multiple concurrent initiatives
This person must be proactive and self-motivated, with a passion about working in a collaborative, entrepreneurial environment
The expected annual base salary for this position is $200,000 - $240,000. Our compensation package includes variable compensation in the form of a year-end bonus, guaranteed in the first year of hire, benefits including medical and prescription drug coverage, and 401k contribution matching.
The applicable annual base salary paid to a successful applicant will be determined based on multiple factors including without limitation the nature and extent of prior experience and educational background. #LI-JS1 #LI-Hybrid
Remote eligible states include: NY, NJ, MA, MN, IL, FL, TX, OH, PA, CT, NC, CA, GA
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
$200k-240k yearly 2d ago
Business Analyst
Ampcus Incorporated 4.5
Boston, MA jobs
We are seeking a Business Analyst with a strong background in technology and data to join our team. The ideal candidate will be responsible for eliciting and documenting business and technical requirements, analyzing data-driven processes, and collaborating with cross-functional teams to deliver high-quality solutions. This role requires agility, problem-solving skills, and the ability to translate business needs into actionable technical outcomes.
Key Responsibilities
Partner with stakeholders and technology teams to gather, analyze, and document business and data requirements.
Collaborate with developers, architects, and data engineers to design and implement scalable solutions.
Use data analysis to inform decisions, validate assumptions, and identify improvement opportunities.
Support multiple projects simultaneously, ensuring deliverables are on time, accurate, and aligned with business objectives.
Prepare documentation, process flows, and specifications to support development and testing activities.
Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity.
Contribute to continuous improvement by identifying gaps, recommending enhancements, and ensuring best practices are followed.
Qualifications
Bachelor's degree required; Master's degree is a plus.
5 years of experience as a Business Analyst or similar role, with a focus on technology or data.
Strong experience with data analysis, SQL, or data visualization tools.
Proven experience working in Agile environments.
Excellent communication and documentation skills.
Ability to work independently, manage priorities, and adapt to evolving business needs.
Preferred Skills
Experience working with APIs, data integration, or cloud-based platforms.
Knowledge of project management or collaboration tools (e.g., JIRA, Confluence).
Strong problem-solving skills and ability to navigate ambiguity.
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$59k-86k yearly est. 2d ago
Senior Business Analyst/Consultant - Digital Lab (R&D)
Concord USA 4.2
San Francisco, CA jobs
Location: Bay Area, CA or Tucson, AZ (On-site). This role will require traveling to the Pleasanton and/or Tucson offices. Employment Type: Contract (W-2 Hourly or C2C). Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $75/hr W-2 Hourly.
About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
About the Role
We are seeking an experienced Business Analyst / Consultant to support digital transformation initiatives within Research & Development (R&D), with a strong focus on laboratory systems and process optimization. This role will support the implementation of a new Laboratory Information Management System (LIMS) and play a key role in driving operational excellence, data governance, and regulatory compliance across global R&D operations.
In this role, you will act as a key consultant, partnering closely with scientific, technical, and business stakeholders to assess current-state processes, identify gaps, and define clear functional and technical requirements to enable successful system implementation and adoption.
This role supports a strategic digital transformation program aimed at retiring legacy laboratory tools and implementing a modern, scalable LIMS for biospecimen and laboratory data management. The program focuses on improving process efficiency, data integrity, compliance, and integration across digital lab technologies.
Key Responsibilities
Digital Tool Consulting & Integration:
Support the migration from legacy laboratory systems to a unified LIMS platform, ensuring a smooth transition and full divestment of legacy tools by target timelines.
Partner with cross-functional teams to ensure seamless integration with existing digital lab technologies and enterprise systems.
Advise on best practices for system configuration, data migration, archival, training, and validation.
Process Improvement & Operational Excellence:
Lead process improvement initiatives using Lean / Lean Six Sigma methodologies to reduce inefficiencies and improve laboratory operations.
Facilitate operational excellence and process-mapping workshops across multiple functions.
Conduct current-state and future-state assessments to identify functionality gaps and scalable solutions aligned with R&D objectives.
Business Analysis & Stakeholder Engagement:
Engage with R&D scientists, engineers, and technical teams to gather, document, and validate business and system requirements.
Translate scientific and operational needs into clear, unambiguous functional and technical requirements for vendor implementation.
Evaluate implemented solutions to measure value realization and recommend continuous improvements.
Data Governance, Quality & Compliance:
Advise on adherence to FAIR data principles, GDPR, and global data privacy and regulatory requirements.
Ensure systems support audit-ready documentation, traceability, and secure management of biospecimens and experimental data.
Collaborate with IT and digital teams to enable a strong data backbone supporting automation, connectivity, and emerging technologies (e.g., sensors, IoT).
Qualifications
5+ years of experience in business analysis, consulting, or process improvement rolesinthe biopharmaceutical and diagnostics industry.
Proven experience applying Lean, Lean Six Sigma, or similar methodologies in complex environments. Related certification is a must.
Hands-on experience implementing or supporting modern LIMS and biorepository platforms; familiarity with system integrations and complex digital ecosystems.
Strong understanding of biospecimen lifecycles, laboratory workflows, ethics, and data privacy considerations. A scientific background is a big plus.
Ability to leverage connected data to generate insights and support data-driven decision-making.
Demonstrated experience in change management and driving the adoption of new digital tools and enabling cultural shifts toward standardized, data-driven processes.
Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership.
Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area.
Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.
What We Offer (W2 Employment)
Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
401(k) Retirement Savings: 1% employer match.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
***
Concord is an execution partner helping organizations drive digital transformation, modernization and scalable technology solutions. We deliver real results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!
#J-18808-Ljbffr
$60-75 hourly 1d ago
Business Analyst
Ampcus Incorporated 4.5
Atlanta, GA jobs
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Business Analyst
Location: Atlanta, GA
Job Summary:
We are looking for a Senior Business Analyst with strong expertise in ServiceNow, Kafka, and hands-on experience in Python and Angular.
The ideal candidate will bridge business needs and technical solutions, ensuring successful delivery of enterprise-grade applications and integrations.
Key Responsibilities:
Lead requirements gathering and analysis for ServiceNow implementations and integrations.
Collaborate with stakeholders and technical teams to design solutions leveraging ServiceNow, Kafka, Python, and Angular.
Perform impact analysis, gap-fit assessments, and process mapping for ITSM and related workflows.
Act as a liaison between business and technical teams, ensuring clear communication and alignment.
Develop and maintain BA artifacts (BRDs, functional specs, user stories).
Support Agile processes: backlog grooming, sprint planning, and retrospectives.
Conduct UAT and validate solutions against business requirements.
Provide executive-level reporting on project status, risks, and mitigation strategies.
Required Skills & Qualifications:
Mandatory:
Strong experience with ServiceNow (ITSM modules, workflows, integrations).
Proficiency in Kafka, Python, and Angular.
Solid background in business analysis and stakeholder engagement.
Hands-on experience with Agile/Scrum methodologies.
Excellent communication and documentation skills.
Preferred Skills:
Experience with Confluence, Jira, and cloud technologies.
Knowledge of middleware and API integration patterns.
Familiarity with DevOps and automation tools.
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$56k-81k yearly est. 2d ago
Data Analyst
Pyramid Consulting, Inc. 4.1
Dallas, TX jobs
Immediate need for a talented Data Analyst. This is a 06+months contract opportunity with long-term potential and is located in Dallas TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Key skills; Data Analyst, Data Modelling, Data Quality, Data Governance
Hands on technical Data Analysis experience
SQL and Python is a must to be able to code and demonstrate coding experience (will solve coding problems during interview)
Data Analysis process, Data Modeling, Data Quality, Metadata, Data Governance knowledge is preferred.
Healthcare knowledge will be preferred.
Microsoft Azure and Fabric experience will be preferred.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$40-45 hourly 2d ago
ERP Analyst
Master Technology Group | MTG 4.0
Eden Prairie, MN jobs
At Master Technology Group (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We're looking for excited and motivated individuals who are as excited to build this organization as we are. Isn't it time you were a part of something great?
JOB SUMMARY
Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.
The ERP Analyst will provide Enterprise Resource Planning (ERP) systems and operational support throughout the project life cycle.
The ideal candidate will play a key role in the advanced customization, configuration, and maintenance of MTG's ERP systems. This position involves in-depth analysis and testing of ERP processes and reporting to ensure optimal performance and alignment with corporate goals. The ERP Analyst collaborates with senior team members and provides expertise in addressing complex ERP-related challenges. In addition, the ERP Analyst will periodically support the Operations team in executing technology-related projects for our clients.
To succeed, the ERP Analyst must possess excellent customer service skills and maintain strong professional relationships with all stakeholders, including employees, clients, vendors, and partners. Strong communication, administrative skills, organizational and multi-tasking capabilities are vital.
The position is a full-time, in-office role that reports to the Manager of IT and Business Transformation.
KEY DUTIES AND RESPONSIBILITIES
Lead in the customization and configuration of advanced ERP workflows
Conduct in-depth analysis of ERP systems to identify areas for improvement and optimization
Collaborate with senior team members and cross-functional teams to gather requirements, design process improvements, and implement ERP solutions
Perform comprehensive testing of ERP workflows to ensure compliance with corporate needs and industry standards
Provide support for end-users and troubleshoot ERP-related issues
Stay abreast of emerging ERP technologies and contribute to the continuous improvement of ERP processes
Gain a thorough understanding of MTG services and operational processes
Tracking and reporting overall progress and milestone status to Coordinators and Project Managers as needed
Develop and maintain positive relationships with clients, fellow employees, vendors, and local service providers
Coordinate resources to support the project completion process and assist with post-install document/program creation
Administrative responsibility to support systems utilization, including but not limited to managing security settings, user access, change requests, and overall system configuration
Stay informed of and communicate updates and improvements to systems and operational processes
Coordinate reporting needs, generate reporting, and conduct high-level data analysis to support leadership in data-driven decision-making
Develop custom reports based on departmental and overall company goals
Evaluate and optimize workflow and define best practices
Other related duties as required or assigned
QUALIFICATIONS
3+ years of experience in a business operations role, ideally with expertise in reporting and business process automation
Familiarity with enterprise-level ERP solutions, CRM solutions, data visualization tools, and project management solutions
Ability to translate raw data into meaningful metrics
Demonstrated experience in project management, formal or informal
Ability to own and solve problems independently and as part of a cross-functional team
Considerable experience with Microsoft applications (Word, Excel, PowerPoint, 365, etc.)
Excellent organization skills and a passion for process and business systems, as well as process improvement
Effective communication skills, written, verbal and visual (example: process mapping/workflow)
Proven ability to multitask in a fast-paced environment
Excellent interpersonal skills with the ability to work with a variety of stakeholders
PERFORMANCE MEASUREMENTS
Demonstrates a clear understanding of the key duties and responsibilities of the position
Shows enthusiasm and effort to perform all aspects of the role effectively
Exhibits competence and capability to execute key duties and responsibilities efficiently
Consistently meets expected standards of quality and customer satisfaction
Completes assigned tasks promptly and adheres to project deadlines
Always represents MTG in a professional manner, embodying the company's standards of conduct and appearance
Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
Maintains effective working relationships and collaborates well within a team environment
Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
Alignment with and demonstration of MTG's Core Values:
People First: Demonstrates humility, helpfulness, and genuine care for others
Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
Sense of Urgency: Responds promptly and diligently to organizational and client needs
Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $72,000 - $85,000+ DOQ
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance - Company-provided
STD / LTD - Company-provided
Employee Referral Bonus
Development Opportunities
Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
$72k-85k yearly 1d ago
Marketplace Analyst
Atlassian 4.8
San Francisco, CA jobs
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
You will be joining the Marketplace Topline team within the FP&A function. This team is dedicated to providing financial insights and supporting data-driven decision-making, collaborating closely with cross-functional stakeholders to shape strategic initiatives and drive sustainable growth.
Responsibilities
Support financial deliverables related to close, forecasting, and planning for the Marketplace business
Analyze marketplace financial data to identify trends, risks, and opportunities for revenue enhancement
Collaborate with cross-functional teams to develop and implement strategies that optimize revenue processes
Provide financial insights and support for strategic initiatives related to marketplace operations
Monitor and report on marketplace performance, offering recommendations for improvements
Minimum Qualifications
At least 5 years experience in finance, with the majority in financial planning and analysis in tech, consulting or banking
Strong financial modeling skills and an understanding of business metrics
Demonstrated experience drawing upon insights to tell a compelling story using data
Experience engaging and providing financial support to senior business partners
Strong critical thinking, organizational, interpersonal, communication, and collaboration skills
Experience working in a dynamic, rapidly changing environment
A curiosity to learn and the initiative to act
Preferred Qualifications
Technology or Software / SaaS industry experience (Marketplace business experience good to have)
Experience with topline forecasting in technical field
Experience working with Sales and Revenue Accounting teams
Experience working with a variety of planning tools, finance systems, and BI tools (eg Anaplan, SQL)
Hold a degree in Economics, Mathematics, Finance or related field
Benefits
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
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$78k-110k yearly est. 5d ago
Data Analyst
Talent Software Services 3.6
Columbia, SC jobs
Are you an experienced Data Analyst with a desire to excel? If so, then Talent Software Services may have a job for you! Our client is seeking an experienced Data Analyst for a contract hire to work at their company in Columbia, SC (Hybrid).
Primary Responsibilities/Accountabilities:
Development & Consultative Work (Customer-Facing)
Facilitate meetings with business stakeholders
Gather, document, and validate requirements
Understand I/S business processes to design effective data solutions
Develop dashboards, reports, automation, and analytics solutions
Collaborate with management and cross-functional teams
Present findings, insights, and solutions to internal customers
Balance both technical problem-solving and business consulting skills
Recurring / Operational Data Work
Execute recurring, repeatable reporting and operational tasks
Deliver timely and accurate insights for business decision-making
Handle ad-hoc reporting and data analyses as needed
Maintain and monitor automated reporting processes
Review recurring reports annually to ensure continued business value
Ensure quality, consistency, accuracy, and meaningful insights
Strong SQL BI expertise
Highly analytical with proven research skills
Confident communicator who can run meetings and work with business partners
Able to build dashboards, automate data flows, and present insights
Thrives in both structured operational tasks and open-ended development work
Collaborative, consultative, and solution-focused
Qualifications:
Advanced knowledge of Microsoft Office.
Knowledge of programming languages across various software platforms, using DB2, SQL, and/or relational databases.
Knowledge of tools such as Visual Basic and Macros useful in automating reporting processes.
Bachelor's degree in:
Statistics
Computer Science
Mathematics
Business
Healthcare
Or a related field
Degree Equivalency Options: Associate degree plus 2 years reporting/data analysis experience, OR 4 years reporting/data analysis experience (no degree required)
4 years research & data analysis experience
6 years research & data analysis experience (mid-senior level)
Strong SQL (core requirement)
Power BI
Advanced Microsoft Excel
Ability to train subordinate staff including providing assistance/guidance to staff in design/execution of reporting needs.
Proven experience with report writing and technical requirements analysis, data and business process modeling/mapping, and methodology development.
Strong understanding of relational database structures, theories, principles, and practices.
Preferred:
Computer programming skills.
Negotiation or persuasion skills.
Knowledge of ICD9/CPT4 coding.
Knowledge of the healthcare delivery system.
SAS experience.
Work environment: Typical office environment. Some travel between buildings and out of town.
Tableau
Power Automate
Python
GitHub
MS Access
$54k-74k yearly est. 4d ago
Business Analyst
Stonebridge Consulting 4.1
Houston, TX jobs
We're helping upstream and midstream operators adopt artificial intelligence at scale. As an AI Business Analyst, you'll bridge operations and technology - capturing business needs, documenting workflows, and driving the adoption of AI-powered tools, copilots, and predictive insights.
You'll work with engineers, developers, and data scientists to translate field challenges into intelligent solutions that deliver measurable ROI.
What you'll do:
Shape requirements for AI/ML and digital solutions.
Support copilots, agents, predictive dashboards, and workflow automation.
Drive testing, training, and adoption of new AI tools.
Partner with stakeholders to unlock efficiency, safety, and sustainability gains.
What we're looking for:
Strong business analysis and stakeholder skills.
Oil & gas operational knowledge (land, accounting, D&C, production, SCADA, PI, logistics).
Familiarity with cloud and AI platforms (Azure, Power Platform, OpenAI).
Curiosity and passion for making AI real in the field.
Be part of the team bringing AI into oil & gas operations - moving beyond digital workflows to intelligent decision-making. We are actively recruiting for our growing project pipeline focused on AI transformation and adoption.
$59k-85k yearly est. 2d ago
PLM Functional Analyst
Lorven Technologies Inc. 4.0
Santa Clara, CA jobs
Looking for a functional analyst located in Santa Clara to support cross functional projects in Lab Operations portfolio.
• Responsible for innovation and end-to-end development of products.
• Collaborates with IT portfolio managers, PM & customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Turns data insights into products with actionable outcomes to the ultimate customer.
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Define and write/review the Functional process document (FS) in line with the BPD/BRD.
• Present the FS to Technical architect for them to complete the design.
• Review and approve the functional & technical design working with Business.
• Should be able to manage Functional process for multiple projects with a team of functional analysts.
• Ensure timely documentation of requirements.
• Review the UAT test case and work with business and execution team closely to complete the UAT
• To Support Global business per their time zones.
• Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
• Control change management working with Portfolio manager and delivery lead
• Support the functional architecture for multiple processes in an R & D environment.
• Develops, owns, and executes product roadmap.
• Works with user-focused groups to define the self-service user experience, support, and monitoring for customers.
• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Leads the product functional design process based on an intimate knowledge of the users and technology.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
Top Skills:
PLM Teamcenter, BOM, Configuration Management
Email: **********************
$86k-115k yearly est. 2d ago
Security Operations Center Analyst
Coalfire Federal 4.0
Arlington, VA jobs
About Coalfire
Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges.
But that's not who we are - that's just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area.
Location & Summary
This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis.
The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards
What you'll do
Monitor security operations in a mixed Windows and Linux environment across multiple enclaves
Conduct infrequent digital forensics and contribute to process development
Operate endpoint detection and response tools including managing exceptions and alerts
Incorporate threat intelligence into incident response through tools
Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews.
Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets.
Ensures quality products and services are delivered on time.
Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue
Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities
What you'll bring
The ability to support and be flexible with a small team, and work independently as needed
The capability and interest in learning and growing into the role
Expertise in security operations and vulnerability management
Maintains strong depth of knowledge in one or more cybersecurity frameworks.
Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network
Understanding of Windows infrastructure and communication components
Basic understanding of Windows/Linux administration
Familiarity with web applications and awareness of web application vulnerability assessments
Education
Completed Bachelor's degree from an accredited university, preferably in an IT related field.
Clearance / Suitability
*At minimum an Active Secret Clearance and on-site presence is required for this role.
A Top Secret Clearance may also be held.
Certifications
At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA
Years of Experience
At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience
Bonus Points
Cyber Engineering background
Splunk experience and / or certification
ACAS, Nessus, or Tenable training
Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics
Familiarity with a Network Based Intrusion Detection system
Familiarity with the Purple Team Lifecycle and continuous process improvement
Why you'll want to join us
Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve.
Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more.
You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options.
Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$75k-112k yearly est. 5d ago
Chinese-Mandarin Language Analyst
Altamira Technologies Corp 4.1
McLean, VA jobs
Altamira Technologies has a long and successful history of providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence, and homeland security communities worldwide by focusing on creating innovative solutions leveraging common standards in architecture, data, and security. Altamira believes that our people and our company's culture differentiate us from other companies. We focus on recruiting talented, self-motivated employees who strive to find a way to get things done.
Position Summary
Altamira is hiring a qualified Chinese-Mandarin Language Analyst.
Position Description
Conduct translation, transcription, and summaries/gists of various language materials
Leverage knowledge of language origins and cultural context to provide meaningful, nuanced translations
Conduct triage analysis on incoming language materials to determine priority and process accordingly
Proficiently use various tools and databases to process language materials and annotate required data
Must have a strong command of the English language and ensure proper grammar is always used
Required Qualifications
Must have a TS/SCI Clearance with Polygraph for consideration
4 years performing crypto language processing - translating/gisting sophisticated written and/or spoken materials and demonstrating all lower OLA skills (2 of the 4 yrs primary duty: translating, transcribing, and/or gisting)
Must have ILR Skill Level 3 in Audio or Graphic
Due to Federal contract requirements for this role, we can only consider US citizens for this position
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$65k-86k yearly est. 3d ago
Senior Business Analyst
The Judge Group 4.7
Houston, TX jobs
The Senior Business Analyst will be responsible for the identification of solutions to meet the business needs of both internal and external clients and stakeholders. The ideal candidate would have experience in both agile (scrum/kanban) and waterfall project execution methodologies.
Essential Duties/Responsibilities:
• Interacts with business stakeholders and subject matter experts to understand project charters, business cases and objectives to gather, document and analyze business needs and translate to requirements or user stories for project execution and delivery.
• Utilizes business experience and skills to assess and advise on the practicality of alternatives, mitigating technical limitations with operational realities, to produce fit-for-purpose solutions.
• Applies available standards, methods, and tools in an effective way to produce deliverables for design, testing and implementation.
• Takes responsibility for investigative work to determine the business requirements that provide value to both internal and external customers.
• Works collaboratively with management, employees, and project and development teams to execute on prioritized work and ensure objectives, timelines and quality are met as expected.
• Builds and maintains strong relationships with all project stakeholders, including IT and business stakeholders.
• Provides level-of-effort regarding scope and complexity of business analysis deliverables and holds him/herself/themselves to the commitments made for business analysis deliverables.
• Manages requirements gathering and application gap analysis.
• Maps process in both current and future state to identify optimization, improvements and controls
• Supports project teams through all aspects of project execution including discovery, requirements gathering, user story creation, execution of testing.
• Facilitates User Acceptance Testing, including defect management.
Minimum Requirements:
• Bachelor's degree preferred; experience may be considered in lieu of a degree.
• 2+ years of experience in energy industry environment.
• Minimum of 5 years of experience in analyzing and developing business processes and participating in business processes and system improvement efforts.
• Minimum of 5 years' experience working in agile product teams or project-based teams.
• Experience working with stakeholders who have competing priorities and gaining alignment to deliver value-add projects and features.
Preferred Qualifications:
• Experience with utilizing project management methodologies including waterfall, scrum, and kanban.
• Experience serving as a product owner on a team, project, or initiative.
• Collaboration on user experience planning with cross-functional design and development teams.
• Ability to deliver real and measurable results.
• Strong verbal and written communication skills.
• Excellent interpersonal and leadership skills.
• Collaborative team player
• Strong process mapping abilities
• Experience working and presenting with senior leadership
Additional Knowledge, Skills and Abilities:
• Knowledge of project management methodologies including waterfall and agile.
• Knowledge of business analysis tools and techniques.
• Knowledge of agile, kanban, and scrum ceremonies.
• Experienced user of Microsoft Excel, Word, PowerPoint, Power BI, Visio and agile planning tools such as Azure DevOps.
• Strong problem-solving, organizational, and time management skills.
• Able to work independently and adaptable to changing priorities
$81k-107k yearly est. 5d ago
Configuration Analyst
Comrise 4.3
Columbia, MO jobs
Shift : Monday-Friday 8:00-4:30 CT (flexible hours)
What level of experience, certifications, and specific skills are required?
1. 1-3 years Genesys Cloud experience
2. Experience updating and maintaining data tables
3. Experience managing operating schedules and schedule groups.
Summary:
The Consulting Configuration Analyst of Patient Contact Operations role is a key member of the Company's Contact Center Operations Support team with the responsibility of working with the Director - Contact Center Optimization to collaborate with cross-functional teams to define and document configuration management requirements, ensuring accurate and up-to-date configuration data.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Maintaining the configuration management database.
Oversee the tracking, identification, and control of configuration items throughout their lifecycle.
Develop and maintain configuration management plans, policies, and procedures to adhere to industry standards and regulatory requirements.
Conduct comprehensive configuration audits and reviews to ensure consistency, accuracy, and compliance.
Conduct monthly scans of all environments.
Maintain version control of operational configurations for hardware and software.
Participate in the selection and deployment of configuration management tools and systems.
Work closely with stakeholders to resolve configuration-related issues and discrepancies.
Stay current with industry trends and best practices in configuration management.
Applies technical knowledge and understanding of business processes to recommend opportunities for optimizing business process through utilization of technology.
Translates and documents requirements into detailed program designs to present to leadership
Manages small projects, tracks project progress, identifies risks, communicates risks, status, and assesses potential impacts to the business.
Sphere of influence - Mid to upper management
Skilled at performing database queries of the application database to provide data
Committed to and supportive of all policies and procedures and the monitoring and enforcement of them.
Completes work independently with limited supervision.
Provide guidance to all levels of Management and other applicable leadership to resolve internal and external needs or issues.
Adheres to Code of Conduct.
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent communication (oral and written) skills, particularly in writing practical and data-driven proposals.
Strong attention to detail including proven ability to prioritize competing initiatives simultaneously.
Robust analytical skills with the ability to use solid troubleshooting techniques with data analytics.
Ability to think tactically, persuade stakeholders, and execute methodically.
Knowledge of relational database structure and ability to monitor processing to identify issues preferred.
Experience in related industries a plus (e.g., healthcare, contact centers, financial, data analytics and processing).
Experience with Microsoft Excel, Teradata and SQL server preferred.
Creative, entrepreneurial approach to configuration/technology possibilities.
Knowledge of hardware and operating systems.
Proven ability to identify issues and recommend solutions to others.
Experience with all phases of complex projects, including ideation, development, and implementation.
Experience with creating and presenting reports to all levels of corporate structure.
Knowledge of Contact Center Configuration/Reporting/Dialer
Knowledge of the Genesys Cloud Platform preferred.
COMPETENCIES FOR THE ROLE:
Strong communication skills - Strong verbal and written communication skills. Ability to ask probing questions and listen to understand and document business needs/issues. Communicates clearly and concisely. Able to develop and deliver formal presentations and lead meetings with management.
Problem Solving / Decision Making - Obtaining information and identifying issues and relationships relevant to achieving a goal or vision; committing to a course of action to accomplish a goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
Customer Focus - Seeks to understand the customer, creates customer-focused practices to prevent issues, and assures customer satisfaction.
Planning and Organizing - Establishing courses of action for self and others to ensure work is completed efficiently. Able to manage a number of projects/assignments.
Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over several time period cycles.
Continuous Learning - Identifying new areas for learning; creates and takes advantage of learning opportunities; consistently gains knowledge and skill on the job and learning through their application.
Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.
Innovation - Views difficult situations and/or problems as opportunities for improvement resulting in innovative solutions while trying different/novel ways to embrace change.
Tactical Execution - Oversees the development, deployment and direction of complex programs and processes along with back end audit confirmations.
Project Management - Assesses work activities and allocates resources appropriately.
Organization - Proactively prioritizes needs and effectively manages resources.
EDUCATION:
Bachelor's degree in Computer Science, Analytics, Information Systems, Business Administration, Engineering or a related field of study required.
Equivalent relatable experience may substitute degree requirement.
EXPERIENCE:
5+ years of experience in related positions for Configuration/Contact Center
Healthcare/Contact Center/Genesys Cloud experience is preferred
$51k-68k yearly est. 3d ago
Operations Analyst
Saicon 3.9
Walker, MI jobs
Job Title: Operations Analyst
🕒 Contract: 12 Months
About the Role
We are seeking a detail-oriented and analytical Operations Analyst to support business operations through data analysis, workload management, and operational reporting. This role is ideal for a proactive professional who enjoys working with data, tracking performance metrics, and driving operational efficiency in a collaborative, fast-paced environment.
Key Responsibilities
Extract, organize, and validate data from databases to support reporting and business decision-making
Assist with workload management by helping prioritize tasks and optimize resource utilization
Track, analyze, and report on financial performance and key operational metrics
Build dashboards and presentations to communicate insights to stakeholders
Provide ongoing operational support and identify process improvement opportunities
Collaborate with cross-functional teams to implement best practices
Qualifications
Bachelor's degree in Business, Finance, Data Analytics, or a related field (or equivalent experience)
Experience with database querying tools such as SQL preferred
Strong proficiency in Microsoft Power Suite (Power BI, Power Apps, Power Automate)
Advanced skills in Microsoft Excel and PowerPoint
Strong analytical, organizational, and problem-solving skills
Excellent communication and teamwork abilities
$62k-81k yearly est. 5d ago
Tech bar Analyst
Tech Mahindra 4.3
San Francisco, CA jobs
Skill Set : OS Imaging MAC
Total Experience : 5.00 to 15.00 Years
No of Openings : 1
Domain : IT
Recruitment Keywords: IT Support Analyst, Walkup Bar Support, Technology User Support
Business Title: Tech bar Analyst
Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in person as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring on-site analysis & resolutions. You'll provide outstanding customers. service while managing engagement between end users, operational leadership, and IT teammates.
Required Skills/Experience
Experience collaborating with various teams in a service-oriented customer-success environment
Experience troubleshooting issues, researching solutions, and problem-solving efficiency
Ability to learn & adapt quickly to new technologies and business requirements
Ability to solve complex incidents by applying well-known documented solutions and processes, while maintaining task ownership to completion with minimal direct supervision
Ability to communicate with different audiences, regardless of technical understanding, across multiple channels including face to face, instant messaging, emails, and video conferencing
Ability to leverage attentive listening to understand and empathize with customer needs
Experience supporting various OS in an enterprise environment including: MacOS (primary), Windows 10 (secondary), iOS, and Android
Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary), Dell / HP Laptop (secondary), desktops (Apple and HP), corporate-owned mobile devices (IOS/Android), and standard peripherals
Experience supporting and troubleshooting corporate networks and remote user environments
Experience supporting and troubleshooting L1 Active Directory related issues
Experience on endpoint security tools L1 (Anti-virus / Firewall / Two-factor authentication)
Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed
Adherence to security policies and corporate best practices
Ensuring support content is accurate and up to date (Knowledge base maintenance)
The pay range for this role is $50,000 - $55,000*per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insuranceand paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************.
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$50k-55k yearly 2d ago
Instructional Systems Analyst TSRA
SAIC 4.4
Integration analyst job at SAIC
SAIC is seeking a forward-thinking Instruction Systems Analyst to join an integrated team conducting a Training System Requirements Analysis (TSRA) at Wright Patterson AFB in Dayton, OH.
(Please note all qualified candidates MUST HAVE TSRA EXPERIENCE and a Top Secret Clearance.)
The analysis and recommendations will directly shape the future training systems for specialized Air Force Aircraft Maintainers and Controllers, ensuring alignment with competency-based training models, learning engineering principles and evolving training methodologies.
The Instructional Systems Analyst will:
Develop & Assess Training Programs\: Evaluate Air Force Aircraft Operations & Maintenance training programs to align with mission needs, competency frameworks, and evolving learning methodologies.
Integrate and analyze task analysis inputs from multiple vendors, perform DIF analysis, and translate results into training requirements, learning objectives, and curriculum structure.
Refine and expand Training System Requirements Analysis (TSRA) documents\: Conduct detailed training needs assessments, define training system requirements, and support the development of competency-driven training solutions.
Simulation & Emerging Training Technologies\: Research and integrate future simulation-based training technologies into course design, aligning with adaptive learning methodologies and media selection criteria.
Guide vendors in developing curriculum and media, ensuring products align with instructional standards, TSRA outputs, and government program requirements.
Course Content Validation\: Work alongside SMEs and government stakeholders to review, validate, and refine course materials ensuring compliance with training standards and Air Force operational needs.
Collaboration & Strategy Development\: Engage with instructional system developers, training engineers, and Air Force functional organizations to enhance learning strategies and course effectiveness.
Support LMS and training solution evaluation efforts by gathering requirements, comparing platform capabilities, and preparing findings for government review.
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Required Education, Experience, Skills, & Attributes:
A bachelor's degree and 10 years or relevant years of experience in lieu of a degree.
Experience in Instructional Systems Design (ISD), Learning Engineering, or Training Systems Engineering.
Experience developing Unmanned Aerial Vehicle (UAV) training programs, including simulator-based training, mission scenarios, or operator proficiency.
Collaboration skills for working with a multidisciplinary team, including system administrators, engineers, and SMEs.
Prior experience as an instructor, or training developer, gap and task analysis.
Must be a U.S. citizen and actively possess Top-Secret Clearance.
Desired Experience, Skills, & Attributes:
A master's degree and 10 years or more of related experience.
Strong background in competency-based training development and validation.
Familiarity with corporate and Air Force training methodologies, competency frameworks, and assessment models.
Knowledge of government training environments, policies, and network security considerations.