Data Center Technician jobs at Scientific Games

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary The Lead Data Center Technician position is responsible for the day-to-day operation of real-time transaction based wagering systems. This role will take action to perform the operations duties and responsibility of the operations staff. Give direction to and work with the operations staff to ensure flows are processed and systems monitored. This position will pose as a liaison between the operations staff and the operational management team. The Lead Operator will be called upon to troubleshoot and resolve complex issues that arise in the computer operations arena with field and in-house staff members. Responsibilities: Operate all computer systems in accordance with established schedules and quality guidelines Ability to give direction and feedback to the operations staff on work performed or designated Prioritize nightly processes to ensure performance of time critical schedule Clarify operating instructions for other department personnel as needed Run all programs for production systems Provide batch processing and tape backups Maintain accounting controls for tapes produced Log and report problems to management Must be able to prioritize tasks as assigned Must have a flexible work schedule and work overtime as assigned Ability to fill in for absent staff members to support the operations department Ability to work with field staff to troubleshoot and resolve different situations Strong customer service skills required Strong attention to detail is required to ensure all aspects of the operational environment is maintained Experience with UNIX, LINUX, and Windows based system Other duties as assigned Requirements: A high school diploma or GED Intermediate computer software and hardware technologies (i.e., Microsoft Office Products) Skills/Abilities: Ability to develop and maintain positive working relationships Qualifications Work Conditions Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed. POSITION RESPONSIBILITIES: Monitor and analyze network traffic and intrusion detection (IDS) alerts. Assist on all operational support escalations for the company on an enterprise level. Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule. Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance. Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support. Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage. Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance. Communicate with supporting IT team members and management through the process of any major outages reported. Perform other job related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred. EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus. KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.

* Ensure personnel Health and Safety (OSHA), and all personnel comply with safety best practices, corporate training requirements, and HR policies. * Support all Customer Auditing scenarios (both SOC2 and ISO). * Serve as Major Incident Manager leading resolution and root cause analysis activities. * Conduct Hardware and Software Asset Management and license compliance activities. * Provide support to change management, configuration control, and Service Request/Incident Management processes. * Create and improve best-practice inspired processes for ensuring uninterrupted system availability. * Serve as the primary custodian for Government-provisioned Communications Security (COMSEC) material. Conduct COMSEC asset management, record keeping and compliance activities as required by U.S. Government protocols. * Ensure implementation of, and adherence to, US Government security practices and protocols. Establish standards for classified site and cleared staff assigned to, or visiting, the program Data Center. * Travel up to 20% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers. QUALIFICATIONS * Excellent communication and interpersonal skills. * Complex Problem-solving under severe time constraints. * Troubleshooting, root cause assessment and Course of Action development. * EPI Data Center Certifications including CDCS, CDCP, and CDCFM * ITIL V4 * COBIT 5 Foundations * Bachelor's Degree in electrical, industrial, or facilities engineering. Work experience in relevant fields may be considered for equivalency. * 15+ years of experience Data Center Operations. * Recent experience supporting classified U.S. Government programs. * Must complete Government provided COMSEC training within 6 months. Employment Prerequisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Estimated Min Rate: $98.00 Estimated Max Rate: $140.00

About You You're an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you've developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion-committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security. Own and resolve inbound support tickets-including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-EM5 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$51,000-$60,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

Shift: 8am - 5pm Duration: 6-month contract w/ potential to hire Pay: $30.00/hour JOB DESCRIPTION Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. We are seeking a Network Support Technician (Contract) to join our Digital Care team at our Charlotte, NC office. In this role, you will: * Assist with remote network setups, configurations, and ongoing support. * Ensure all work complies with strict PCI standards for retail operations. * Partners with Cyber Security, Technology Delivery, Internet Service Providers, POS vendors, and business stakeholders to support network initiatives. * Deliver legendary customer support, emphasizing proactive communication, clear documentation, and efficient escalation procedures. * Utilize Meraki full-stack solutions (security appliances, switches, access points, and cellular gateways) to deliver modern, cloud-managed networking. * Take full ownership of cases, demonstrating a driven, self-motivated mindset with a focus on career growth and technical development. RESPONSIBILITIES * Provide support via phone, chat, portal, and remote tools. * Troubleshoot and resolve issues related to WAN/LAN/ISP connectivity, enterprise/local wireless, local firewalls, and VPN configurations. * Validate and support PCI-compliant network designs in enterprise and retail environments. * Assist with the design, review, and troubleshooting of network security configurations. * Work closely with internal support teams, vendors, and technicians to install and maintain business-class internet services. * Collaborate with security and operational teams to ensure policy compliance and effective audit remediation. * Execute timely responses to audit recommendations and observations. * Deliver superior customer service to internal teams, in-unit managers, and external stakeholders. * Participate in a support on-call rotation to provide operational coverage after hours. QUALIFICATIONS * 5+ years' experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN/WAN environments. * 5+ years' networking experience with extensive knowledge of TCP/IP, DNS, OSI, and related technologies. * CCNA certification required (or equivalent proven experience). * Strong knowledge of PCI DSS standards and retail network connectivity requirements. * Expertise in VPN technologies, internet connectivity options, and remote support tools. * Hands-on experience with Cisco Meraki full-stack cloud-managed solutions strongly preferred. * Strong knowledge of ticket management systems such as Zendesk (or equivalent tool). * Proven ability to collaborate effectively with users, vendors, and engineering staff. * Excellent verbal and written communication skills. * Demonstrated commitment to delivering legendary customer service at every interaction. * Self-driven and career-growth-minded, with a focus on continuous learning and development. Category Code: JN008 #LI-LB1

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary The Data Center Technician position is responsible for the day-to-day operation of real-time transaction wagering systems used by the state Lottery. An Operator will monitor status of and operate all computer systems in accordance with established schedules and quality guidelines. This position will also support field staffs with troubleshooting and problem resolution. Job Functions: • Ability to work a regularly scheduled day shift operations shift (5:15am - 5:15pm), 7-days on then 7-days off. • Operate all SG computer systems in accordance with established schedules and quality guidelines • Strong attention to detail is required to ensure all aspects of the operational environment are maintained • Log routine activities and report or promptly escalate problems to management for resolution • Ability to work with SG field service staff, members of retailer base and Lottery staffs to troubleshoot and resolve different situations • Other duties as assigned Supervisory Responsibilities This position has no supervisory responsibilities. Job Level Description Demonstrates ability to learn and support several aspects of function. Handles routine activities. Qualifications Position Requirements/Qualifications: • A high school diploma or GED • Prior experience with LINUX and/or Microsoft products, and Windows based systems. • Ability to quickly learn and understand new terms and technologies • Strong time management skills • Personal punctuality and dependable job attendance Skills/Abilities: • Ability to develop and maintain positive working relationships • Ability to communicate with all levels of management • Must have average organizational and interpersonal skills • Ability to lift 20 lbs • Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Engineer performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance/troubleshooting, and system monitoring under general direction. Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-condition systems. Accountable to the Asst. Chief Engineer and Chief Engineer. This role will pay a hourly of $26.00 (per CBA). Benefits as per the union agreement. This position will remain open until December 19, 2025. Responsibilities Performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls Accurately and timely performs tasks to ensure the highest level of efficiency in the operation returning equipment to operational status Troubleshoots and recommends operational methods and procedures Responsible to continuously track daily performance and completed tasks through MicroMain web-based system Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as required Work in accordance with Spectra safety policies / procedures, along with local, state, federal, OSHA guidelines Repairs boilers, water pumps, fans and motors and replaces defective parts in accordance with provisions of prescribed preventative maintenance. Blows down the boilers to lower the concentration of suspended and dissolved solids of the water and to check the low water cutoff and automatic controls. Makes chemical tests of boiler feed water to determine its' alkalinity, chlorides, hardness and pH level, and to prevent scaling, pitting of boiler tubes and buildup of sludge deposits. With management approval, orders product, tools, supplies for maintenance & repair; receives product and maintains orderly inventory Performs some, but less than the full range, of supervisory functions meeting company standards Regularly inspects the facility, grounds and equipment for unsafe or malfunctioning conditions Responds to emergencies, operates diesel powered electrical generator to provide emergency electrical power during power outages or curtailment as required Participate in ongoing technical, safety and operational training programs as required Work with vendors/contractors to ensure work is completed and meets company standards Maintains professional working relationships with all internal and external clients Must work on-site, maintain excellent attendance, and contribute to a safe & healthy work environment. Qualifications High school diploma or equivalent Four or more years' experience in the operation, preventative maintenance and repair of some or all of the following: steam generating boilers, centralized air-conditioning or electrical power generating equipment and auxiliary systems Bachelor's or Associates degree in skilled trades, engineering or similar field will be considered in lieu of full four years' experience Basic computer experience including ability to accurately fill out web forms; check & respond to email. Familiarity with computerized maintenance systems Possession of a First-Class Stationary Engineer's License or ability to obtain within 6 months of hire Possession of Universal EPA license and a first-class stationary engineer's license preferred Ability to effectively work independently and as a part of a team; strong interpersonal skills Ability to report to work for emergencies as required Ability to work a schedule that can vary including early mornings, nights, weekends and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products. Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training, motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Data Center Operations Tier II Engineer needed for a Contract to Hire opportunity with SOC's client to work onsite in Boyers, PA. * Candidates must have an active TS/SCI with CI Polygraph clearance to be considered for this role. The Data Center Operations Tier II Engineer supports the development, delivery, configuration, optimization, and Tier 2-3 maintenance activities associated with complex, high performance, mission critical information technology systems. Responsibilities: * Provide day-to-day operations and maintenance support to assigned Data Center infrastructure. Manage hardware, software, networking, and systems to ensure optimal performance and reliability. Work closely with platform engineering teams, facility management, and external vendors to maintain a secure and efficient data environment. * Monitor performance of systems, including servers, storage, and networking equipment. * Respond to system outages or failures within established service level timelines. Troubleshoot issues and coordinate with technical teams to resolve outages. * Identify and resolve system hardware and software anomalies by conducting systematic analyses, expert troubleshooting, and thorough diagnostic assessments of operating systems and hardware components. * Conduct Hardware and Software Asset Management and license compliance activities. * Assist technical teams in assessing resource use to predict future data center needs. * Maintain accurate records of systems, processes and incidents as applicable. Conduct peer review of system drawings, and cabling documentation in support of Tier 2 O&M. * Support all Customer Auditing scenarios (both SOC2 and ISO). * Identify and implement best practices for ensuring uninterrupted system availability. * Serve as a custodian for Government-provisioned Communications Security (COMSEC) material. Conduct COMSEC asset management, record keeping and compliance activities as required by U.S. Government protocols. * Ensure implementation of, and adherence to, US Government security practices and protocols. Implement standards for classified sites and cleared staff assigned to, or visiting, the Data Center. * Travel up to 25% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers. Education & Experience Qualifications: * Bachelor's Degree in electrical, industrial, computer science or information technology. Work experience in relevant fields may be considered for equivalency. * 4 years of experience managing Information Technology systems (8+ years desired). * Recent experience supporting classified U.S. Government programs. * Direct, recent experience in Iron Mountain's Pennsylvania Data Center operations. * Must complete Government provided COMSEC training within 6 months. Desired Skills: * Complex Problem-solving under severe time constraints. * Diagnostics & troubleshooting, root cause assessment development. * Information Technology systems testing. * Ability to work independently and as part of a team. * Superior organizational and time management skills. * Excellent communication and interpersonal skills. * Strong analytical and problem-solving abilities. * Ability to identify, analyze and mitigate risks. Employment Prerequisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Estimated Min Rate: $80.50 Estimated Max Rate: $115.00

**Additional Information** **Job Number** 25186430 **Job Category** Information Technology **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP (********************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products. Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training, motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Qualifications: * Must be at least 21 years of age. * Associates degree in a computer-science related field or equivalent experience in a multiple Host Platform technical support environment. * 1 - 3 years of work experience in a technical support environment, supporting multiple high-end computer systems. * General understanding of production operating systems, transaction processing systems, relational database architecture, wide and local area networks, communication protocols, real-time systems, mission-critical gaming systems, IT industry standards, as well as various types of computer terminal equipment. * Must have flexible schedule and be able to work any day/any hours. * Must be able to provide On-call support - respond to the property on short notice for on call support, reachable during on call support duty and able to VPN to provide on call support * Must be able to get along well with others and work as a team. * Must present a well-groomed appearance. Essential Job Functions: * Provide specialized technical problem solving and problem resolution skills. * Work with management and Enterprise IT to resolve complex business, computer system and data communication problems. * Install, upgrade and maintain gaming hardware & software products. * Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to the I.T. Change Control Process. * Administer and control updates/changes to production programs, files and databases. * Recommend application design changes to management and Enterprise IT to maximize resources. * Plan, schedule and load new versions of the Host Platform operating system and related vendor patches or temporary fixes as defined in the Product Support Agreement. * Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems. * Update, direct and escalate problems for final resolution. Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to upper-management. * Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance. * Administer systems and tools to analyze and secure computer system programs and database files to comply with audit and regulatory requirements. * Assist in the research, evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements. * Assists in planning by communicating with project / product teams, clients and vendors. * Effectively contributes to the engineering process and roles as outlined in the HIT project management methodologies. * Recommends changes for improved system implementations/modifications. * Practices, and adheres to system management criteria and policies and procedures. * Practices, and enforces change control process. * Ensures established enterprise standards are followed and enforced during system implementations. * Ensures that the infrastructure resources meet committed user expectations, including projects for future usage and growth. * Provides consistent support for existing infrastructure and programs. Updates and adjusts service, product, and support as needed. * Analyzes infrastructure for evidence of unsatisfactory or unusual operating conditions. * Builds knowledge of products and direction through vendor interaction. * Appropriately leverages vendor resources to efficiently resolve issues. * Other duties as assigned * Training: Will attend HET and vendor provided training pertinent to this position and will pursue the necessary training to maintain and enhance their abilities. * Work schedules may not remain consistent and will possibly change regularly * All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage". * Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. * Works a flexible schedule including weekends, evenings and holidays. * Works a reasonable amount of overtime when required. * Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. * Must be able to work a varied schedule including holidays, nights and weekends as needed. * Must be able to work a reasonable amount of overtime when required. * Perform other duties as assigned. Physical, Mental & Environmental Demands: * Must be able to lift 50lbs. * Must be able to maneuver in and around casino and public areas. * Must be able to perform the physical duties of line employees in emergencies. * Must have visual acuity. * Ability to note audio or visual warnings or error messages from system. * Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulders * Must be able to respond to visual and aural cues. * Must be able to tolerate areas containing secondhand smoke. Harrah's reserves the right to make changes to this whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

Qualifications: Must be at least 21 years of age. Associates degree in a computer-science related field or equivalent experience in a multiple Host Platform technical support environment. 1 - 3 years of work experience in a technical support environment, supporting multiple high-end computer systems. General understanding of production operating systems, transaction processing systems, relational database architecture, wide and local area networks, communication protocols, real-time systems, mission-critical gaming systems, IT industry standards, as well as various types of computer terminal equipment. Must have flexible schedule and be able to work any day/any hours. Must be able to provide On-call support - respond to the property on short notice for on call support, reachable during on call support duty and able to VPN to provide on call support Must be able to get along well with others and work as a team. Must present a well-groomed appearance. Essential Job Functions: Provide specialized technical problem solving and problem resolution skills. Work with management and Enterprise IT to resolve complex business, computer system and data communication problems. Install, upgrade and maintain gaming hardware & software products. Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to the I.T. Change Control Process. Administer and control updates/changes to production programs, files and databases. Recommend application design changes to management and Enterprise IT to maximize resources. Plan, schedule and load new versions of the Host Platform operating system and related vendor patches or temporary fixes as defined in the Product Support Agreement. Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems. Update, direct and escalate problems for final resolution. Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to upper-management. Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance. Administer systems and tools to analyze and secure computer system programs and database files to comply with audit and regulatory requirements. Assist in the research, evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements. Assists in planning by communicating with project / product teams, clients and vendors. Effectively contributes to the engineering process and roles as outlined in the HIT project management methodologies. Recommends changes for improved system implementations/modifications. Practices, and adheres to system management criteria and policies and procedures. Practices, and enforces change control process. Ensures established enterprise standards are followed and enforced during system implementations. Ensures that the infrastructure resources meet committed user expectations, including projects for future usage and growth. Provides consistent support for existing infrastructure and programs. Updates and adjusts service, product, and support as needed. Analyzes infrastructure for evidence of unsatisfactory or unusual operating conditions. Builds knowledge of products and direction through vendor interaction. Appropriately leverages vendor resources to efficiently resolve issues. Other duties as assigned Training: Will attend HET and vendor provided training pertinent to this position and will pursue the necessary training to maintain and enhance their abilities. Work schedules may not remain consistent and will possibly change regularly All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”. Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Must be able to work a varied schedule including holidays, nights and weekends as needed. Must be able to work a reasonable amount of overtime when required. Perform other duties as assigned. Physical, Mental & Environmental Demands: Must be able to lift 50lbs. Must be able to maneuver in and around casino and public areas. Must be able to perform the physical duties of line employees in emergencies. Must have visual acuity. Ability to note audio or visual warnings or error messages from system. Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulders Must be able to respond to visual and aural cues. Must be able to tolerate areas containing secondhand smoke. Harrah's reserves the right to make changes to this whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

Support, troubleshoot, document, and maintain cloud or enterprise financial software applications (e.g., Oracle Fusion, Blackline, Anaplan) in support of business objectives. Work across IT teams to ensure the applications are configured to fully utilize available technologies. Work with stakeholders to identify opportunities to improve business processes and enhance productivity by leveraging available technologies. Work with stakeholders to create custom reports to better utilize system information. Maintain user accounts, permissions, and complete access requests as needed. Review software update release notes, ensure compatibility, communicate feature changes to stakeholders and end users, and schedule updates to the system. Support new implementations, integrations, and enhancements across all platforms. Essential Functions of the Job Configure, support, troubleshoot, and maintain cloud enterprise software applications 60% Act as escalated support for end-users who are experiencing difficulties in using systems. Research and identify the root causes for problems and own their resolution. Engage vendor support as needed. Act as a technical and functional expert and power user to the organization in all supported applications. Demonstrate ability to pay persistent attention to detail, while maintaining an overall view of the situation and the "big picture" Ensure documentation is current on all new and existing applications and processes Load, manipulate, audit, and report on data and make complex mass changes, conversions, or other direct data updates to data, as considered necessary. Establish and monitor processes to assess the quality of data and monitor the use of data throughout the organization Propose, document, and implement new or revised processes to improve data integrity and promote the consistent use of data Assist with broadening internal knowledge of application configurations through knowledge transfer training and documentation Coordinates and performs in-depth QA tests, including end-user reviews, and test script execution for modified and new systems As the subject matter expert, support business partner initiatives including implementations of new technology, integrations and optimizations within existing tech stack. 30% Coordinates with Red Robin staff to evaluate system capabilities and translate operational requirements into configuration and developmental changes Actively participate in the application communities, training and regional user groups to ensure awareness of current trends and innovation Provide frequent and clear communications regarding the status of initiatives, keeping stakeholders informed of changes and work that is in progress Be resourceful in a fast-paced environment Work closely with product owners and leadership to ensure product innovation and solutions are current and in line with strategic direction Appy technical expertise and data analysis to support solution design. Provide reporting for end users to ensure data driven decisions are being met Additional Responsibilities 10% Execute user access requests as needed. Execute offboarding activities as needed. Support quarterly/yearly SOX audit activities Other duties as assigned by Supervisor Compensation Range: $116,300.00 - $160,025.00 Red Robin is an Equal Opportunity & E-Verify Employer

Job Description Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: The administrator will be responsible for the daily dispatching of work orders to the appropriate individuals', ensuring timely and effective response. This individual will administratively assist the housekeeping leadership team with required duties, including data entry and organization of work orders, and clarification of information required to properly complete tasks. This role will also be responsible for helping management schedule and track project completion, as well as unit inspections. Additional administrative tasks may be assigned as required. Job Specifications: Starting Wage: $20.00/hr - $22.19/hr Employment Type: Year Round (11-month) Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: This position will report to housekeeping leadership, however will be responsible for property wide, departmental communication This position will need to work closely with their stakeholder groups in addition to their direct boss. Stakeholder groups to include: Building Maintenance, Housekeeping, Guest service, Property Managers, and in some circumstances, guests and owners. Clarify the priority of work requests, assign those tasks to the appropriate parties, and follow up with appropriate team members on the status of those requests. Act as department administrator for GXP - Attending appropriate Trainings and office hours if needed. This position will be required to produce reporting from these systems as necessary. Assist in training new hires into the housekeeping department on all appropriate systems to ensure it is being utilized appropriately and effectively. Attend all regular scheduled meetings with the managers and teams. Assist when the housekeeping leadership team is out of the office or unavailable. Complete a daily handover email to be sent for tracking and accountability purposes Help track and record housekeeping department projects and dispatch tasks to staff as required. Other duties as assigned Job Requirements: Must have high school diploma or equivalent Must speak English and have strong verbal and written communication skills Bi-lingual in Spanish - preferred. Must be proactive in gathering and passing on information Proficient in Microsoft Office Possess the ability to work well in a team environment Detail oriented Must be able to work under pressure The expected pay range is $20.00/hr - $22.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 512771 Reference Date: 11/29/2025 Job Code Function: Housekeeping

We are seeking an Architectural Drafter to join our Technical Team in a fast-paced manufacturing company. This role requires a detail-oriented and organized individual who can develop standard product details and produce shop/installation drawings of Morin wall and roof metal panels in commercial, industrial, and architectural applications. This position requires close coordination with other departments to ensure our customers receive the highest level of customer service and support that drives and maintains the reputation of our company. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Understand Morin products and installation procedures as defined in the scope of work to provide customers with support. · Interpret information from internal order acknowledgement (products sold) and customer supplied structural and/or architectural plans. · Understand floor plan, elevations, and details per Morin shop drawings, architectural drawings and product standards. · Coordinate panel analysis with Morin engineering personnel. · Conduct quality checks on peer drawings, customer drawings, and bill of materials. · Review drawings to customer redline corrections as needed. · Understand bill of material (BOM) list in company format from final approved set of drawings. · Provide take-offs as read to verify material that will need to be ordered by customer service. · Interface with required internal and external project stakeholders. · Assist sales staff and customer service with current and future projects. · Assist architects and customers with new projects/project specific questions. · Create submittals for new projects. · Follow the Group Code of Conduct and Group Compliance Policy (applicable section 2.1-2.4) along with other applicable company policies. Required Skills/Abilities: · Proficient in computer-assisted design (CAD) and other design, data recording, and analyzation software is a plus. (Revit is an added benefit) · Ability to identify and solve complex problems. · Excellent verbal and written communication skills. · Ability to be both creative and analytical. · Extremely detail-oriented and accurate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exert up to 50 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time and working on a computer but may involve walking or standing for brief periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Travel: Occasional travel may occur for further training or to enhance customer relations. Required Education and Experience: · Architectural / Structural Associate's degree (or higher), technical degree or appropriate level of related experience. · Ability to read and interpret structural and architectural drawings · Previous experience required in pre-engineered metal building and/or architectural design. · Previous experience required in construction · Good communication and mathematical skills · Ability to meet deadlines with minimal supervision Position Type/Expected Hours: This is a full-time position. Typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00p.m. or as previously determined by the facility. 40 hours per week. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change with proper notice.

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA **.** The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. **Job Duties/Responsibilities:** This role will include, but will not be limited to the following responsibilities: + Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units + Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors + Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots + Assist in testing, applying, and maintaining server configurations and related security patches + Assist in maintaining and checking the health of systems and backups to include restore testing + Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets + Update tickets following documentation templates and/or guidelines to ensure quality requirements are met + Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner + Provide inventory support and input to the provided inventory system for the customer + Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests + Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events + Conduct or provide new equipment deployments and/or requested deployment support + Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets + Analyzes functional business requirements and design specifications for functional activities + Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met + Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems + Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products + Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware **Required Clearance:** Public Trust (#clearable) (#publictrust) **Required Qualifications:** + Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process + Associate Degree or equivalent experience + 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role + Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues + General knowledge network products and systems + Experience in a rapid paced, time sensitive, high-quality environment + Must have excellent team skills and collaboration skills + Attention to detail and follow-through + Ability to work with minimal supervision + Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). + Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails + If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements **Desired Qualifications:** + Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. + Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. + Ability to apply comprehensive knowledge across key tasks and high impact assignments + Experience evaluating system performance results and recommending improvements or optimizations + Experience performing IT hardware repairs and installing replacement parts + Experience planning and leading technology assignments and projects + Prior hands-on experience with the setup, configuration and administration of servers and backups + Experience functioning as a technical expert across multiple project assignments + ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: + Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. + This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs _*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_ Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots * Assist in testing, applying, and maintaining server configurations and related security patches * Assist in maintaining and checking the health of systems and backups to include restore testing * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner * Provide inventory support and input to the provided inventory system for the customer * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events * Conduct or provide new equipment deployments and/or requested deployment support * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets * Analyzes functional business requirements and design specifications for functional activities * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance: Public Trust (#clearable) (#publictrust) Required Qualifications: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process * Associate Degree or equivalent experience * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues * General knowledge network products and systems * Experience in a rapid paced, time sensitive, high-quality environment * Must have excellent team skills and collaboration skills * Attention to detail and follow-through * Ability to work with minimal supervision * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements Desired Qualifications: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply comprehensive knowledge across key tasks and high impact assignments * Experience evaluating system performance results and recommending improvements or optimizations * Experience performing IT hardware repairs and installing replacement parts * Experience planning and leading technology assignments and projects * Prior hands-on experience with the setup, configuration and administration of servers and backups * Experience functioning as a technical expert across multiple project assignments * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs * Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-89887 Date posted 11/11/2025 Apply now Save role

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.** Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. The **Principal Cybersecurity Network Threat Analyst** investigates and researches cyber threats using network analysis tools and techniques. The Network Threat Analyst derives actionable threat intelligence and provides analytical support to the Chief Security Office Cyber Operations organization. The Network Threat Analyst will: + Perform deep technical analysis of suspicious network activity using internal network collection platforms, including but not limited to flow analysis, packet analysis, review of metadata and intelligence sources. + Use proprietary and open-source intelligence sources to analyze and interpret network telemetry, produce informative products, briefs, reports, and indicators of compromise. + Configure and optimize internal and external threat monitoring systems to increase AT&T's intelligence holdings to maintain a high standard of quality for network cyber indicators. + Document findings and recommend remediation action to a team of highly technical professionals with expertise in cybersecurity, threat intelligence, threat detection, networking, log, malware, and vulnerability analysis. + Identify and implement new analysis techniques, beyond those currently available. + Detect network threats beyond the capabilities of common tools. + Reduce the risk of False Positive or False Negative detections and improve detection logic for advanced and targeted threats that are missed by existing tools and controls. + Implement new automation solutions to improve workflow efficiency. + Create detailed and accurate reports and professional briefings documenting findings to share with a variety of audiences. + Recommend and oversee implementation of technical requirements to ensure platform meets analysis needs. Demonstrated Knowledge or use of: + Common cybersecurity concepts, tools, and frameworks (e.g., NIST, MITRE ATT&CK, SIEM, IDS/IPS, etc.) + Common network threats, attack methods and techniques (DDoS, brute force, spoofing, MITM, etc.) + Common network concepts, technologies, controls, and protocols (e.g. IDS/IPS/Routing/VPN/ICMP/BGP/UDP/TCP/SSL/HTTP/SMTP, etc.) + Cyber-attack stages (e.g. reconnaissance, scanning, enumeration, exploitation, privilege escalation, lateral movement, persistence, etc.) + Network analysis tools/technologies (Wireshark, Netwitness, SNORT, SURICATA, ZEEK, PCAP, NETFLOW, etc.) + Programming or scripting languages (e.g., Python, PowerShell, or equivalent) + Investigative tools and techniques. Demonstrated ability to: + Identify network threats and create detective measures and IOCs. + Identify patterns and trends in data with strong analytical and problem-solving skills. + Identify False Positives and False Negatives. + Use and configure threat intelligence platforms and tools (e.g., MISP, ThreatQ, OpenCTI or equivalent). + Stay current with the latest developments in cybersecurity and threat intelligence. + Work independently and collaboratively in a fast-paced & dynamic environment. + Use Windows and Linux. + Use Open-Source Research Techniques to discover related threats. + Adhere to established rules, regulations, conventions, and information protection requirements with a demonstrated sense of responsibility and ethics. + Apply feedback to future work products. + Effectively communicate to convey complex information in a clear and concise manner in both written and oral formats. **Education/Experience:** Bachelor's degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas. Desired: + Relevant cybersecurity certifications (e.g., CISSP, Security+, CEH, or equivalent) + Ability to qualify for a TS/SCI security clearance. **Supervisor:** No Our Principal Cybersecurity earns between $141,300-$211,900. USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, + AT&T internet (and fiber where available) and AT&T phone. \#LI-Onsite - Full-time office role- Ready to join our team? Apply today. **Weekly Hours:** 40 **Time Type:** Regular **Location:** USA:NC:Charlotte / Research Dr - Dat:9139 Research Dr **Salary Range:** $141,300.00 - $237,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. The Principal Cybersecurity Network Threat Analyst investigates and researches cyber threats using network analysis tools and techniques. The Network Threat Analyst derives actionable threat intelligence and provides analytical support to the Chief Security Office Cyber Operations organization. The Network Threat Analyst will: * Perform deep technical analysis of suspicious network activity using internal network collection platforms, including but not limited to flow analysis, packet analysis, review of metadata and intelligence sources. * Use proprietary and open-source intelligence sources to analyze and interpret network telemetry, produce informative products, briefs, reports, and indicators of compromise. * Configure and optimize internal and external threat monitoring systems to increase AT&T's intelligence holdings to maintain a high standard of quality for network cyber indicators. * Document findings and recommend remediation action to a team of highly technical professionals with expertise in cybersecurity, threat intelligence, threat detection, networking, log, malware, and vulnerability analysis. * Identify and implement new analysis techniques, beyond those currently available. * Detect network threats beyond the capabilities of common tools. * Reduce the risk of False Positive or False Negative detections and improve detection logic for advanced and targeted threats that are missed by existing tools and controls. * Implement new automation solutions to improve workflow efficiency. * Create detailed and accurate reports and professional briefings documenting findings to share with a variety of audiences. * Recommend and oversee implementation of technical requirements to ensure platform meets analysis needs. Demonstrated Knowledge or use of: * Common cybersecurity concepts, tools, and frameworks (e.g., NIST, MITRE ATT&CK, SIEM, IDS/IPS, etc.) * Common network threats, attack methods and techniques (DDoS, brute force, spoofing, MITM, etc.) * Common network concepts, technologies, controls, and protocols (e.g. IDS/IPS/Routing/VPN/ICMP/BGP/UDP/TCP/SSL/HTTP/SMTP, etc.) * Cyber-attack stages (e.g. reconnaissance, scanning, enumeration, exploitation, privilege escalation, lateral movement, persistence, etc.) * Network analysis tools/technologies (Wireshark, Netwitness, SNORT, SURICATA, ZEEK, PCAP, NETFLOW, etc.) * Programming or scripting languages (e.g., Python, PowerShell, or equivalent) * Investigative tools and techniques. Demonstrated ability to: * Identify network threats and create detective measures and IOCs. * Identify patterns and trends in data with strong analytical and problem-solving skills. * Identify False Positives and False Negatives. * Use and configure threat intelligence platforms and tools (e.g., MISP, ThreatQ, OpenCTI or equivalent). * Stay current with the latest developments in cybersecurity and threat intelligence. * Work independently and collaboratively in a fast-paced & dynamic environment. * Use Windows and Linux. * Use Open-Source Research Techniques to discover related threats. * Adhere to established rules, regulations, conventions, and information protection requirements with a demonstrated sense of responsibility and ethics. * Apply feedback to future work products. * Effectively communicate to convey complex information in a clear and concise manner in both written and oral formats. Education/Experience: Bachelor's degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas. Desired: * Relevant cybersecurity certifications (e.g., CISSP, Security+, CEH, or equivalent) * Ability to qualify for a TS/SCI security clearance. Supervisor: No Our Principal Cybersecurity earns between $141,300-$211,900. USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, * AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite - Full-time office role- Ready to join our team? Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NC:Charlotte / Research Dr - Dat:9139 Research Dr Salary Range: $141,300.00 - $237,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-92321 Date posted 12/10/2025 Apply now Save role