Customer Service Associate
Hamilton, OH jobs
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoy working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Automotive Service Advisor
Columbus, OH jobs
Germain Toyota of Columbus
Automotive Service Advisor
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAutomotive Service Advisor
Columbus, OH jobs
Job Description
Germain Toyota of Columbus
Automotive Service Advisor
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor
Centerville, OH jobs
Job Details Lexus of Dayton - Centerville, OH Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Internal Advancement Opportunities
Lexus of Dayton, a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Lexus of Dayton and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Experience at High-line Automotive Required
Previous Toyota/Lexus Service Advisor Experience is Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SERVICE EXPERIENCE ADVISOR
Columbus, OH jobs
Job Description
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
SERVICE EXPERIENCE ADVISOR
Columbus, OH jobs
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
* Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
* Listen actively to customer concerns and guide them through appropriate service solutions and offerings
* Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
* Clearly communicate estimated pricing, timelines, and expectations at time of check-in
* Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
* Process service and point of sale transactions accurately and completely
* Maintain minimum attachment rates and productivity standards
* Stay informed of current promotions and attachment opportunities
* Provide timely, professional updates to customers regarding service status
* Obtain required certifications as directed by management
* Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
* High School diploma or equivalent
* No prior technical experience required
* Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
* Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
* Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
* Employee Discount that includes a Friends & Family Discount Program
* Tuition Reimbursement & Education Discounts
* Paid Time Off for Regular Associates
* 401K Plan with Company Match
* Esteemed Vendor & Company Job Training
* Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Automotive Service Advisor
Canton, OH jobs
Job Details Canton LFLC - Canton, OH Full Time High School / GED None Day AutomotiveDescription
Do you thrive on delivering outstanding customer service while keeping things running smoothly behind the scenes? Liberty Ford in Canton is seeking an energetic and customer-focused Service Advisor to join our award-winning service team. If you enjoy helping people, building trust, and working in a fast-paced environment, this is the career for you.
What You'll Do
Greet customers warmly and guide them through the service process with professionalism.
Accurately document service needs and provide precise estimates.
Act as the communication link between customers and technicians.
Recommend maintenance and repair services that keep vehicles performing their best.
Ensure every customer leaves satisfied with their experience.
What We're Looking For
Prior experience as a Service Advisor or in a customer-facing automotive role preferred.
Excellent communication and problem-solving skills.
Strong organizational ability in a busy service environment.
Team-oriented with a customer-first mindset.
Knowledge of Ford vehicles and dealership service processes is a plus.
Why Work for Liberty Ford?
At Liberty Ford, we believe our people are our greatest asset. We've built a culture where employees are supported, respected, and given the tools to succeed.
Trusted & Established: Serving Northeast Ohio drivers for decades with multiple dealership locations.
Award-Winning Workplace: Consistently recognized as a
Top Workplace
by our employees.
Career Development: Ongoing training, certification opportunities, and an Education Reimbursement Program.
Competitive Pay & Benefits: Medical/dental/vision coverage, paid time off, disability, life insurance, and a 401(k) with full employer match.
Employee Perks: Discounts on vehicles, parts, and service
Ready to Build Your Career with Liberty Ford?
If you're passionate about customer service and ready to join a trusted dealership group that values integrity, teamwork, and professional growth, apply today!
👉 Apply now and take the next step with Liberty Ford in Canton!
Qualifications
Job Requirements
Must have a valid driver's license with a company-acceptable driving record.
Adheres to all company policies, procedures, and safety standards.
Ability to read and comprehend instructions and information.
Ability to communicate well orally and in writing with customers, vendors, and other contacts.
Must be able to add, subtract, multiply, and divide.
Must be able to type.
Must maintain a professional appearance.
Education
High School diploma or GED
Eeperience
2 years of experience as a Service Advisor in a Ford dealership preferred.
Experience using Tekion Dealer Services Software is a plus.
PHYSICAL REQUIREMENTS
The Service Advisor will be exposed to noise, dust, exhaust, and paint fumes, and will be required to work in extreme heat and/or cold and rain conditions. They will also be required to walk, stand, and greet customers for at least 8 hours in a shift.
Disclaimer: This is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to commit guaranteed or continued employment to you, and this , or any dealership publication, practice, or procedure, should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.
RareStorage Customer Service Associate
New York, NY jobs
Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.
About Us
K&L Wine Merchants is one of the leading independent wine and spirits retailers in the CA. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We have great, positive and fun team that is dedicated to providing excellent, knowledgeable service to our loyal customers.
Job Summary
K&L Wine Merchants is seeking a Full-Time Customer Service Associate who will be responsible for taking ownership of our Wine and Spirits storage business clients' overall experience and satisfaction. They will provide expert client guidance on logistics and collection solutions and support all internal and external clients primarily via phone, email, and chat. They will bring forward their ability to multi-task, prioritize, triage tasks and activities accordingly, coordinate and communicate efficiently cross-functionally while bringing energy and positivity to every interaction. This role is hybrid; the associate will work remotely but come into the facility as necessary and needed to support the operations team and clients.
Essential duties and responsibilities
· Deliver exceptional customer service and provide knowledgeable solutions via phone and email (40-60 inbound calls/day).
· Accurately process a variety of customer transactions including inbound, outbound, and transfer/will call requests.
· Resolve client service issues related to inventory management, shipping, and payments.
· Manage customer service channels, including shared email inboxes, web-based help desk, chat, and phone.
· Develop and maintain expertise in domestic and international shipping logistics, including regulations, tax, weather delays, and insurance.
· Track all pertinent client information and communications through company CRM.
· Develop and maintain relationships with third-party logistics providers and other strategic partners.
· Provide additional on-site support of the operations team when necessary and any other duties as assigned.
Required Knowledge, Skills, Competencies and Abilities
· 1-3 years' experience in retail, wine, logistics, or other customer-facing roles.
· Demonstrated passion for the wine and spirits industry.
· Must be proficient in Office 365.
· Must work well independently and as part of a team.
· Strong time management and organizational skills.
· Must be positive and solution oriented.
· Must be customer-focused, adaptable to changes, consistent and highly reliable.
· Must maintain professionalism in conduct, communication and approach work with integrity.
· Must take pride, ownership and initiative in their work.
· Must comply to all company policies.
· Must be comfortable in a desk-based, high volume, support environment.
· Must have excellent written, verbal, and interpersonal communication skills.
· Must be timely and professional in email correspondence across departments (e.g. Customer Service, Retail, Operations).
K&L Wine Merchants is a proud Equal Opportunity Employer!
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.
Service Advisor - Evans Volkswagen
Dayton, OH jobs
Job Description
Join Our Winning Team at Evans Volkswagen as a Service Advisor!
Evans Volkswagen is growing, and we're looking for a driven, customer-focused Service Advisor to join our team! If you're passionate about delivering exceptional service and want to be part of a brand that's continuously recognized for excellence, this is your opportunity.
At Evans Volkswagen, our mission is clear: to provide the
best of the best
customer service in the industry. With dynamic leadership, a supportive team environment, and a proven formula for success, we're not just offering a job-we're offering the chance to build a long-term, rewarding career. Our service and parts sales are rapidly expanding, creating strong income potential for the right individual.
What You'll Do:
As a Service Advisor, you will be the key point of contact for our customers during the service process. Your role is critical in setting the tone for an outstanding dealership service experience. Responsibilities include:
Coordinating the repair and maintenance of customer vehicles.
Providing accurate repair estimates and communicating effectively with customers.
Delivering top-notch customer service that exceeds expectations.
Our top priority is ensuring each customer leaves with a positive experience, and you'll play a vital role in making that happen!
What We're Looking For:
We're searching for candidates with a winning attitude and the following qualifications:
Automotive Service Experience (required).
Excellent Communication Skills to engage and connect with customers.
Computer Proficiency to navigate service systems efficiently.
A clean driving record and commitment to safe practices.
A fast learner who is passionate about achieving high levels of customer satisfaction.
Why Evans Volkswagen?
We believe in rewarding hard work and investing in our team's success. Here's what we offer:
Outstanding Compensation: A performance-based pay program that rewards results
Career Growth: Join a fast-growing business with clear opportunities for advancement.
Comprehensive Benefits: Competitive benefit options, including a 401(k) match.
Paid Training: Learn and grow in a supportive, dynamic environment.
Work-Life Balance: We're closed on Sundays to allow you time to recharge.
Positive Work Culture: Be part of a team that celebrates success and supports your professional growth.
Ready to take the next step in your career? Apply today and discover why Evans Volkswagen is the place to thrive! Let's create success together.
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Iw5UUV5SxO
Service Advisor
Toledo, OH jobs
Job Description
Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor.
If you are a career minded professional with character and great customer service skills, we want to talk to you!
SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry.
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Process customer's payment
Maintaining positive customer relationships in order to ensure repeat business
REQUIREMENTS:
Proven record of achieving exceptional customer satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds computer experience is a plus
WE OFFER:
Medical, dental, and vision insurance
401(K) Retirement Plan
with Percentage Match!
Custom and competitive wages
Paid vacation
Paid holidays
Provided uniforms
Continued factory paid training
Employee purchase plan
Service Advisor
Warrensville Heights, OH jobs
About Us
At TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Allstate Benefits - Accident, Critical care, & Disability Plans
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle.
Complete a detailed quote on work to be completed, including parts, service hours, shop supplies and tax. Consults customers with necessary repair service and makes recommendations for preventative maintenance.
Communicate status of vehicles throughout the repair process with the customer.
Schedules service work according to priority and maintains an orderly flow of work.
Examine warranty claims and submit any qualifying items to the appropriate manufacturer.
Prepare invoices and receive payment or obtain credit authorization for customers as needed.
Acts upon all customer complaints. Refers all unsettled complaints to the Service Manager.
Maintains a clean store, with a neat and orderly appearance.
Maintaining a well-groomed, professional appearance, appropriate for the position and situation.
Assist the Service Manager in any service activities needed in the shop.
Helps to attain or exceed the established revenue and profit goals for the store.
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Advisor
Toledo, OH jobs
Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor.
If you are a career minded professional with character and great customer service skills, we want to talk to you!
SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry.
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Process customer's payment
Maintaining positive customer relationships in order to ensure repeat business
REQUIREMENTS:
Proven record of achieving exceptional customer satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds computer experience is a plus
WE OFFER:
Medical, dental, and vision insurance
401(K) Retirement Plan
with Percentage Match!
Custom and competitive wages
Paid vacation
Paid holidays
Provided uniforms
Continued factory paid training
Employee purchase plan
Auto-ApplyAutomotive Service Writer
North Canton, OH jobs
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. You must have State or Local certifications
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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Service Advisor
Jefferson, OH jobs
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor
Huron, OH jobs
Service Advisors are responsible for providing an excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties (Most Important to Least Important)
Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner.
Manages technician's workflow and schedules assigned repair orders appropriately.
Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval.
Collaborate with the service manager to improve internal processes, workflow, and operational efficiency.
Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation.
Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers.
Obtains warranty or service contract approvals in a timely manner.
Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs.
Performs quality control checks on finished boats, assuring completion of repairs & cleanliness.
SKILLS
Excellent interpersonal and communication skills
Ability to build and maintain customer relationships
Ability to manage service schedules and appointments
Ability to prioritize tasks in a fast-paced environment
Detail-oriented with accurate documentation and reporting
Efficient in managing workflow and ensuring customer expectations are met
QUALIFICATIONS / REQUIREMENTS
High school diploma or equivalent (required)
Minimum of 2-3 years of experience in a customer service or service advisor role, preferably in the automotive, marine, or related industries preferred
Experience working in a service department (marine service experience is a strong advantage)
Knowledge of marine equipment, boats, engines, and parts (strongly preferred)
Familiarity with basic marine maintenance and repair terminology
PHYSICAL DEMANDS
Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
C=Constantly
F=Frequently
O=Occasionally
R=Rarely
(5-8 hrs. /shift)
(2-5 hrs. /sift)
(Up to 2 hrs. /shift)
(Not regular part of job)
Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods
F
Repeating motions that may include the wrists, hands and/or fingers
F
Moving about to accomplish tasks or moving from one worksite to another
F
Operating motor vehicle
O
Communicating with others to exchange information
C
Assessing the accuracy, neatness and thoroughness of the work assigned
C
Hearing
C
Talking
C
Seeing
C
Eye/Hand/Foot Coordination
F
WORK ENVIRONMENT
Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions
No adverse environmental conditions expected
X
Poor ventilation
Hazardous conditions
Small and/or enclosed spaces
Noisy environments
How would you best describe the physical demands for this position? (Check only one)
Physical Demands
Sedentary work that primarily involves sitting/standing
☐
Light work that includes moving objects up to 20 pounds
☐
Medium work that includes moving objects up to 50 pounds
☐
Heavy work that includes moving objects up to 100 pounds or more
☒
OneWater Marine is an Equal Opportunity Employer
and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Auto-ApplyAutomotive Service Writer
Paulding, OH jobs
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
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Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Associate Service Advisor
Cuyahoga Falls, OH jobs
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
Finalizing total loss administration.
Providing personal, trusted service by reviewing the comprehensive repair process with customers.
This is achieved by:
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:
Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $15.00/Hr. Posted Max Pay Rate USD $22.60/Hr.
Auto-ApplyAssociate Service Advisor
Centerville, OH jobs
**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
+ Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
+ Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
+ Finalizing total loss administration.
+ Providing personal, trusted service by reviewing the comprehensive repair process with customers.
+ This is achieved by:
+ Greeting customers by phone or in-person
+ Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
**Qualifications**
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:
+ Arrive every day, on time, ready to learn
+ Commit to 7-9 months for program completion
+ Maintain a professional appearance
+ Be ambitious
+ Observe all areas of the location and ask questions
+ Attend calls
+ Complete all required training including assignments in CYOU and I-CAR
+ Complete tracker once per week through the end of Stage 2
+ Write as many estimates as possible
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $15.00/Hr.
**Posted Max Pay Rate** USD $23.45/Hr.
**ID** _2025-15478_
**Category** _ASAP - Associate Service Advisor Program_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _43035_
**_Location : Address_** _10130 Columbus Pike_
**Remote** _No_
**Posted Min Pay Rate** _USD $15.00/Hr._
**Posted Max Pay Rate** _USD $23.45/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
Associate Service Advisor
Centerville, OH jobs
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
Finalizing total loss administration.
Providing personal, trusted service by reviewing the comprehensive repair process with customers.
This is achieved by:
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:
Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $15.00/Hr. Posted Max Pay Rate USD $23.45/Hr.
Auto-ApplyAssociate Service Advisor
Medina, OH jobs
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
Finalizing total loss administration.
Providing personal, trusted service by reviewing the comprehensive repair process with customers.
This is achieved by:
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to:
Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $15.00/Hr. Posted Max Pay Rate USD $23.45/Hr.
Auto-Apply