Retail Team Leader - Part Time
Goodwill Industries of Western Michigan
Team Leader Job in Ludington, MI
Our mission is to Change Lives through the Power of Work!
* Family-friendly hours
* Flexible schedule
* Closed on major holidays
* Employee discount
* Caring & Inclusive culture
* Supports a great cause!
Primary Responsibility:
* Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
Job Functions:
* Assist store management with the following job functions.
* General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
* Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
* Overseeing all personnel, clients and volunteers assigned to the retail store.
* Directing training.
* Enforcing store procedures ad GIWM policies on a day-to-day basis.
* Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
* Enhancing security and loss prevention.
* Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
* Perform job functions of a Lead Cashier, Retail Associate, as required.
Education:
* High school diploma or equivalent required.
Experience:
* Minimum of one year experience in retail operations required.
Work Conditions:
* Inside generally 100%, however, may include outside work on occasion.
* Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.
* Available and on call for emergency situations at stores.
* Use of personal vehicle to conduct agency business, as needed.
* Some travel required for off-site meetings and coverage at other stores.
Core Competencies:
* Demonstrate accuracy with accounting and book keeping.
* Handle customer complaints in a courteous and responsible manner.
* Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
* Demonstrate ability to think independently in supervisor's absence.
* Meet production goals.
* Demonstrate quality control and accuracy with sorting and pricing guidelines.
* Kaizen principles: follow 6S Checklist, procedures, signage and layout.
* Maintain a good driving record, valid insurance, valid driver license.
* Maintain a valid powered industrial truck license, when required.