Screener job description

Medically trained and certified professional to assist with performing on-site medical screening specifically for COVID-19 as a means of prevention of spread within the facilities. Also, responsible for providing general assistance to professional and technical personnel rendering patient care.
Essential Functions:
1. Monitor incoming employees, patients, contractors, and guests at screening stations and ensure each is screened before entering the facilities.
2. Screen employees and patients as they enter and leave the facility by asking a series of screening questions.
3. Complete temperature checks of each person/s entering by using a non-touch thermometer and interpret the temperature according to manufacturer instructions.
4. Report instances of positive and negative responses according to established protocols.
5. Coordinate with Center Manager and client as needed for individuals who are denied entering the building due to their temperature fail.
6. Ensure all entering facility have the appropriate face covering, provide to them if necessary.
7. Preloads, reviews charts and or EMR for scheduled patients before clinic starts. Ensures that needed lab or other results are in the EMR.
8. Schedules patient appointments.
9. Monitors appointment schedule to ensure low wait time, and that all patients are identified and not overlooked.
10. Escorts patient back to the exam room; updates the problem list and or history; obtains and records vital signs and reason for visit; prepares the patient for the provider.
11. Performs vision and hearing screens at the request of the provider. For routine visits, screenings should be done prior to the provider seeing the patient.
12. Assists provider with examination and/or procedures as appropriate.
13. Reviews EMR for lab orders, performs phlebotomy, and processes appropriate specimens for outside lab. Adheres to standards for appropriate collection of all specimens.
14. Orders lab supplies and performs in house lab tests as ordered by the provider. Performs Quality Control testing and documents in EMR and/or on Lab Quality Control forms, as appropriate.
15. Follows proper procedure to check and document expired vaccines, emergency equipment and records refrigerator temperatures for Vaccine and Labs; maintains medical supplies and vaccine inventory.
16. Performs Immunizations, EKG’s, pulse oximetry, peak flows, PPDs and other tests ordered by the provider.
17. Completes referrals, including preauthorization, as appropriate; assists case management by follow through of patient compliance with alerts.
18. Returns and follow up calls to patients for the provider. Provides follow up services as requested by the provider and/or as indicated by the needs of the patient.
19. Cleans and stocks examination rooms.


20. Assists with completion of school forms, medical leave and disability forms for signature by the provider.
21. Documents telephone contacts with patients in EMR.


Nonessential Functions:
22. Participates in team/staff meetings; attends in-service meetings and applicable workshops.
23. Performs any and all other duties necessary for patient care.


Competencies:
Quality
Respect
Professionalism
Teamwork
Commitment


Supervisory Responsibility
None


Managerial Responsibilities
None


Minimum Qualifications
1. High School diploma, GED, or equivalent certification of competency.
2. Certificate of completion from an accredited Medical Assisting Program.


Substitutions
None


Competencies Needed
Accountability – Meets established expectations and takes responsibility for achieving results; encourages others to do the same.


Communication – Listen and verbally in order to solve problems and provide information and direction, ensuring the experience is a positive one. Record issues and resolutions to maintain accurate records and data for further analysis by management.


Organization – Effectively managing tasks and information and organize information to ensure a timely response to questions. Develops and uses systems to organize and keep track of information or work progress.


Customer Focus – Connects meaningfully with customers to build emotional engagement and patient advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.


Time Management - Understands what is required and prioritizes to get tasks/projects completed and establishes/implements an effective course of action (ex. establishes appropriate deadlines). Reprioritizes work efforts based on changing situations and emerging issues (e.g., in response to organizational, systems, and/or schedule changes).




Work Environment
This job operates in an outpatient office environment. This role is frequently exposed to {fumes or airborne particles, moving mechanical parts and vibration}, and high stress situations or events.


Physical and Mental Demands
1. Ability to cope with stress.
2. The person in this position needs to occasionally move about inside the clinic.
3. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
4. The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information.
5. Must be able to lift or catch patient weighing more than 50 pounds in the event of emergency.
6. Performs with frequent interruption or distractions.
7. Adjust priorities quickly as circumstances dictate.
8. Ability to interact appropriately with colleagues for different purposes in different context.
9. Ability to perceive the nature of sound.
10. Expressing or exchanging information by means of the spoken word, or to convey detailed spoken instructions accurately, loudly or quickly.
11. Ability to judge distances and spatial relationships to perceive objects where and as they actually are.
12. Cognitive ability to analyze, count, summarize and synthesize information from multiple sources.
13. Ability to recognize social or professional behavioral cues.


Language Skills
Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees and/or stakeholders of the organization.


Travel
Must be able to drive between Greater Baden Medical Services, Inc. locations.

The (RN) Newborn Screener is responsible for calling out and tracking all complex positive NBS screens and referring to appropriate California Children-s Services (CCS) approved Metabolic, Endocrine, and Hematology Specialists and CCS Centers. Using clinical expertise, notifies and assists physicians with interpretation of NBS results within time frames required by the contract Scope of Work. Informs physicians of California NBS legal requirements and establishes standards for follow-up. Functions as team leader in developing, coordinating, and conducting site visits and in-services per Scope of Work to the hospital/facilities in Orange, Riverside, Imperial and San Diego counties. Completes and submits Service Authorization Request form (SAR), Expedited Diagnostic Service Request form to the appropriate CCS clinic. Provides consultation, training and education to physicians and hospital staff on testing and tracking requirements, as directed under Title 17 regulations and NBS Scope of Work. Provides on-site training to physicians, nursing, clerical, records departments, and laboratory staff to improve collection techniques, form completion, specimen transport, and physician follow-up for NBS testing/recollection/recall or confirmatory testing. Provides specialized phone and onsite consultation to Health Care providers and facilitiess regarding NBS practices, regulations and guidelines. Provides weekend call for all appropriate cases within the time frames required by the contract Scope of Work. The (RN) Newborn Screener may hold primary responsibility and serve as a resource for one or more of the following functions: Call out and track routine/non-complex positives; facilitate referral for parents to physician offices, clinics, CCS Special Care Centers, or paneled specialists. Function as back up to Community Liaison for non-NICU inadequate and earlies. Identifies and evaluates web sites and other educational materials for families; coordinates reviews of educational materials with GDB health educators. Assists with HEPPs/tracking of hospital deficiencies, etc. Assists with OHs (born Out of Hospital), NOs (Not Obtained), and MRs (Missing Results). Assists with annual planning process and implementation of plan.
MINIMUM QUALIFICATIONS:

Bachelor's Degree

2 years of experience

California RN License

Excellent written and oral communication skills

Expert knowledge of program development and project management

PREFERRED QUALIFICATIONS:

Master's Degree

3 years of experience

Bilingual - English/Spanish

EOE including disability/vet

The successful candidate will perform emergency face-to-face and telehealth clinical screenings for persons experiencing a mental health crisis. Most calls require a one-hour response time to the screening location. The candidate will be expected to use due diligence in determining the cause of the crisis and in seeking collateral information from others involved (hospital staff, law enforcement, family members, etc.). The candidate then will consult with Texana’s psychiatrist or LPHA to obtain a recommendation for resolving the crisis. Then the candidate will communicate that recommendation to those involved in the crisis and help facilitate the recommendation. The candidate must be highly competent in clinical triage, eligibility determination and lethality assessment. Additionally, the candidate will conduct crisis follow-ups and provide appropriate referrals. The successful candidate will be responsible for submitting complete and accurate documentation to Texana by the next business morning. Travel within Fort Bend County is required (mileage is reimbursed). The successful candidate will need to be available for most calls Monday-Friday 5 PM-6 AM and on weekends and holidays. All services provided must comply with HHSC standards as well as adhering to and promoting the Texana compliance policy.

Salary

• $150.00 per screening (stipend is added for Texana holidays)

Required Education and/or Certifications, Experience, Skills

• Bachelor’s Degree in related Human Services field
• Valid Texas Driver’s License
• 2 years working in the Mental Health field with crisis experience. QMHP-CS or LPHA

Preferred Education and/or Certifications, Experience, Skills

• Master’s Degree in counseling or human services related field
• 3+ years working in the Mental Health field with crisis experience. QMHP-CS or LPHA

Job Related Physical Requirements

• Must be able to perform SAMA and CPR. Must be able to perform moderate lifting and carrying (15-44 lbs.), pushing, stooping, repeated bending, reaching above shoulder, simple grasping, hearing, walking, sitting and twisting.
• Must have ability to see, write, operate office equipment, operate a motor vehicle and have depth perception.
• Qualified individual must be able to perform these functions with or without reasonable accommodations.

Texana Center is an Equal Opportunity Employer