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  • Scrum Master

    Eliassen Group 4.7company rating

    Scrum master job in Charlotte, NC

    Scrum Master | Hybrid - Charlotte, NC Rate: $65/hr - $75/hr Primary Responsibilities: Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Guide teams operating within SCRUM and KANBAN frameworks. Collaborate with external teams to devise solutions and eliminate obstacles. Coordinate tasks, releases, and technical changes, ensuring clear communication with IT teams and CCO leadership. Develop and manage JIRA boards to oversee project deliverables. Assist the product owner in articulating business objectives. Report team progress to leadership during Sprint reviews and other meetings. Work closely with the Product Owner to maintain alignment. Mentor the team on Agile principles and practices, ensuring compliance with the Scrum framework. Oversee project timelines, resources, and deliverables using project management tools and methodologies. Identify and resolve impediments to team progress, fostering a culture of continuous improvement. Collaborate with stakeholders to gather requirements and ensure alignment with business goals. Facilitate communication between the development team and product owner. Mentor team members on Agile practices and support their professional development. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline. Certified Scrum Master (CSM) or equivalent certification. At least 5+ years of experience as a Scrum Master, project manager, or similar role in an IT setting. Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution skills. Familiarity with Agile project management tools (e.g., Jira, Trello). Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************
    $65 hourly 2d ago
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  • Cloud Scrum Master

    Teksystems 4.4company rating

    Scrum master job in Charlotte, NC

    *Role Overview* We are seeking an *Expert-Level Scrum Master* to join the *Azure Cloud team* within the bank's overall cloud organization. This role requires strong Agile leadership, hands-on Jira expertise, and excellent communication skills to collaborate with diverse teams across the U.S. and offshore. *Key Responsibilities* * *Facilitate Scrum Ceremonies:* Lead Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives. * *Maintain Jira Hygiene:* Update user stories, manage sprint boards, track impediments, and ensure adherence to definition-of-ready/done. * *Drive Delivery:* Identify and remove blockers, coordinate resolutions, and escalate risks as needed. * *Coach Agile Practices:* Reinforce Scrum values, improve team velocity, and promote outcome-based delivery. * *Collaborate Across Cloud Teams:* Work closely with Azure engineers and architects to align sprint commitments with program goals. * *Communicate Effectively:* Provide clear updates to leadership, architects, and developers, including offshore teams. * *Track Metrics:* Monitor velocity trends, burndown/burnup charts, and commitments vs. actuals. * *Champion Continuous Learning:* Demonstrate adaptability and share examples of quickly ramping up on new topics. *Must-Have Skills* * *Scrum Master Expertise:* 5+ years as a dedicated Scrum Master (preferably last 4 roles in SM capacity). * *Hands-on Jira:* Experience managing user stories, sprint boards, impediments, and reporting metrics. * *Azure Knowledge:* Familiarity with Microsoft Azure concepts and working within an Azure Cloud environment. * *Financial Services Experience:* Agile delivery within a regulated banking/financial context. * *Soft Skills:* Exceptional communication, meeting facilitation via Microsoft Teams, and ability to collaborate with U.S. and offshore teams. *Nice-to-Have Skills* * *Azure Certifications:* AZ-900 or similar (preferred but not required). * *Cloud Governance Alignment:* Experience aligning Agile delivery with Technology Operations Management standards. *Experience Level* *Expert* *Job Type & Location*This is a Contract position based out of Charlotte, NC. *Pay and Benefits*The pay range for this position is $73.94 - $73.94/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Charlotte,NC. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $73.9-73.9 hourly 7d ago
  • Technical Program Manager, Contact Center Enablement

    Brightspeed

    Scrum master job in Charlotte, NC

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality...designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description We are seeking a Technical Program Manager to support our Contact Center Enablement team in driving process improvements and technology enablement within our contact center environment. In this role, you will play a critical part in managing complex projects that enhance the efficiency and effectiveness of our contact center operations. This role involves collaboration across various teams, data analysis for process improvement, and the execution of strategic initiatives that align with our business objectives. You will be a self-starter with a strong analytical mindset and exceptional communication skills. Process Improvement and Innovation Research and analyze emerging contact center technologies, particularly in A.I., to implement innovative solutions that streamline processes and enhance operational performance. Lead complex technical initiatives that align with industry best practices. Ensure that all innovations support the strategic goals of improving agent performance and customer satisfaction. Foster a culture of continuous improvement by identifying opportunities for innovation and process enhancements. Utilize data analytics to assess the effectiveness of implemented changes and drive further improvements. Project Management and Execution Develop integrated project plans, scope, and timelines for multiple initiatives, ensuring timely delivery of objectives. Conduct regular project team meetings, enhancing communication and collaboration across business units. Act as the primary liaison between stakeholders and technical teams to address challenges and implement solutions effectively. Cross-Functional Collaboration Foster strong relationships with IT, product, and operations teams to align initiatives and gather insights for continuous improvement. Facilitate training and development sessions to address process improvement needs within the contact center. Establish feedback mechanisms to gather insights from agents and customers. Use this feedback to inform ongoing improvements and innovations in processes and technologies. Performance Management and Reporting Establish key performance indicators (KPIs) and metrics to evaluate the success of contact center initiatives. Analyze performance data to identify areas for improvement and inform decision-making processes. Prepare and present detailed reports on project progress and outcomes to senior management. Qualifications WHAT IT TAKES TO CATCH OUR EYE: Bachelor's degree in Business Administration, Information Technology, or a related field 5+ years of experience in a contact center, telecom, or process improvement role Proven project management skills, with experience leading complex projects from inception to completion Strong analytical skills, with the ability to leverage data to drive strategic decisions and improvements Excellent communication and presentation skills, capable of engaging with stakeholders at all levels Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Proficient in MS Office Suite, particularly Excel and PowerPoint Additional Information BONUS POINTS FOR: Background in customer service and technical support #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************
    $79k-110k yearly est. 7d ago
  • Scrum Master Business Analyst

    Artech Information System 4.8company rating

    Scrum master job in Charlotte, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. 8-10 months contract for Technical BA (Scrum Master) role in Charlotte NC - Direct Client Job Description: Recognized as an expert and visionary in providing strategic business solutions to enterprise-wide technology initiatives. Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of the most complex, strategic, corporate-wide business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Applies knowledge of industry trends and technology to drive organizational change and position client for the future. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Participates in transforming strategic enterprise architecture and design principles into specific system requirements and specifications. Recommends and initiates systems testing. Acts as the highest-level internal consultant within technology and business groups by re-engineering technical processes for greater efficiencies with significant impact to the business. Directs and serves as a mentor to less experienced staff.: 10+ years of experience in business systems analysis and/or design. Additional Job Details: - Lead scrum meetings across project teams and manage sprint release cycles - Provide project status updates and develop project documentation for PMO organization - Assist BA team in drafting requirements documentation, lead requirements elicitation sessions across teams - Work with business liason to prioritize backlog of requests for releaes planning Additional Information Contact: Jyoti Pandey Lead Recruiter ************
    $104k-134k yearly est. 60d+ ago
  • Scrum Master

    Akkodis

    Scrum master job in Charlotte, NC

    Akkodis is seeking a Scrum Master for a Contract job with a client in Charlotte, NC (Hybrid). The ideal candidate will lead discussions and create clear, concise documentation, ensuring efficient agile processes. A strong understanding of Jira, including pulling reports, and experience in educating all levels of management on agile practices are essential. Rate Range: $68/hour to $73/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Scrum Master job responsibilities include: * Enhancing process efficiency by facilitating the implementation of agile practices and continuously improving workflows. * Empowering team members through "Train the Trainer" sessions, encouraging knowledge sharing and self-improvement. * Facilitating key agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. * Managing and prioritizing the feature and story backlog, ensuring alignment with business goals and objectives. * Leading release planning and Program Increment (PI) planning sessions to ensure timely delivery of high-quality work. * Coaching and mentoring team members on agile principles and practices, fostering a servant leadership mindset. * Analyzing and troubleshooting impediments, resolving issues to ensure teams stay on track and meet sprint goals. * Building and maintaining strong relationships with senior leaders, managers, and team members across global locations. * Using Jira to track and report progress, generate actionable insights, and ensure accurate project status updates. Desired Qualifications: * Bachelor's degree in computer science, Information Technology, or a related field. * 7-10 years of experience in technology and working in an Agile environment. * Expertise in Lean Agile SDLC processes and deliverables, with proven hands-on experience in leading agile practices. * Advanced proficiency in Jira, with strong experience in pulling reports and using it for tracking and managing project progress. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *******************************. Pay Details: $68.00 to $73.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $68-73 hourly Easy Apply 44d ago
  • Agile Scrum Master

    Stratacuity

    Scrum master job in Charlotte, NC

    Job Title: Scrum Master Duration: 12 Months Payrate: $70.00 - 73.94/hr Required Qualifications 3 - 5 years working with Jira or other industry standard Agile toolset Confluence experience preferred Microsoft Project experience nice to have Scrum/Kanban master (CSM/PSM/SAFe) certification Excellent written and verbal communication skills - Will be expected to present to project leadership in a clear and concise manner on a regular basis Proactive - Understands when to pick up the phone rather than wait for an email response Technology Acumen - Able to comprehend and demonstrate command of technical work efforts Experience working with Data Warehouse / Data Mart / Business Intelligence teams preferred Prior bank experience is preferred, as enterprise change process must be followed Project management (PMP) experience nice to have EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Charlotte, NC, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Agile Scrum Master * Agile Coach * Scrum Master * Scrum Master * Lead Scrum Master
    $70-73.9 hourly 4d ago
  • Sr. Scrum Master - Middle and Large Business Insurance

    The Hartford 4.5company rating

    Scrum master job in Charlotte, NC

    Sr Scrum Master - BA07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking an experienced and dynamic Senior Scrum Master to lead multiple agile teams focused on developing and enhancing insurance products and services for our Middle and Large Business sector, in a Product & Underwriting Value Stream. This role involves fostering a culture of continuous improvement, facilitating agile ceremonies, and removing impediments to ensure successful delivery of high-quality solutions. This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). Responsibilities: * Facilitate all the Agile/SCRUM ceremonies - DSU's, Sprint planning, Sprint reviews, Retrospective/Sprint demos. * Partners with the Product Owner, IT Delivery Lead and Business leadership to form execution delivery plans and manage progress and facilitates release planning. * Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. * Reports to Release Train Engineer and works closely with the RTE for overall delivery of Agile release train PI objectives. * Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team * Tracks and communicates the overall team progress providing visibility to stakeholders. * Serves as a filter to remove impediments to progress as identified by the team. * Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. * Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. * Motivate the team to be disciplined and accountable for ensuring the Agile tools(Rally/JIRA) hygiene is maintained. Qualifications: * 5+ years experience working and managing Agile team structures (Scrum/Kanban). * Strong knowledge and experience working with Agile reports/Metrics. * Experience working with PO in backlog grooming/refinements. * Experience in participating in Program increment (PI Planning). * Experience in Estimation and Story pointing. * Experience in Team Planning- Capacity/velocity. * Ability to analyze and think quickly and to resolve conflict. * Strong communication, interpersonal and mentoring skills and ability to effectively communicate and collaborate across teams. * Ability to adapt to a changing environment. * Self-motivation and ability to stay focused in the middle of distraction. Preferred Skills: * Generative AI Tool Proficiency: Hands-on experience with AI-assisted development tools such as GitHub Copilot, and integration of generative AI into software engineering workflows. * Continuous AI Learning: Commitment to staying current with advancements in generative AI, including LLM capabilities, prompt engineering, and emerging best practices. * Technical familiarity with Guidewire or Policy Center * Property & Casualty insurance industry experience. * Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) required. SAFe Scrum Master (SSM) or other scaled agile certifications (e.g., SAFe Agilist, LeSS) Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,800 - $163,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
    $108.8k-163.2k yearly Auto-Apply 14d ago
  • Agile / Scrum Master

    Lancesoft 4.5company rating

    Scrum master job in Charlotte, NC

    Pay Range: $50.00 to $65.00 / Hour QUALIFICATIONS: •Degree - information technology or business or related field •Exceptional people skills. Comfortable working with a diverse group of people and serve as arbitrator when conflicts arise. •Understanding of financial controls needed in project management and consulting work •Practical understanding of how to scope and estimate work. •Excellent written and verbal communication skills. EXPERIENCE: •Experience in Project Management and/or serving as Scrum Master •Management of more than one significant project at a time •Prior experience as a Business Analyst and/or Tester helpful, not required •Practical use of quality management tools and techniques Optional Certification: Certified ScrumMaster (CSM)
    $50-65 hourly 9d ago
  • IT Senior Scrum Master

    The Citco Group

    Scrum master job in Charlotte, NC

    About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $2 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit ************* About the Team & Business Line: Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centers, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence. As a core member of our IT Governance (IT-GOV) team, you will join a global organization that is transforming how we deliver value to our stakeholders. We are moving beyond traditional project delivery to embrace modern value stream thinking and flow-based delivery methods. This evolution requires experienced leaders who can drive organizational change while maintaining delivery excellence. Reporting to the IT Program Manager, you will play a pivotal role in evolving our delivery framework and cultivating a culture of continuous improvement. As an experienced agile leader, you will guide multiple teams across our technology landscape using modern value delivery practices, balancing strategic leadership with hands-on team facilitation. This role requires someone who can both shape and implement our future-state delivery vision while driving organizational agility and innovation. The ideal candidate brings extensive experience in complex, enterprise-level environments, demonstrating a strong track record of leading high-performing agile teams, excellence in stakeholder management, and deep understanding of value stream optimization. Your background should showcase exceptional adaptability, strategic thinking, and interpersonal skills, complemented by demonstrated expertise in leading large-scale agile transformations and driving measurable delivery improvements. This role offers the opportunity to shape how Citco delivers value while working with cutting-edge technologies in a dynamic, global environment. Responsibilities Your Role: As a Senior Scrum Master, you will focus on the following key areas: Value Stream Leadership Champion value-driven delivery practices across multiple teams Design and implement value stream mapping and optimization strategies Establish and monitor flow metrics (lead time, cycle time, flow efficiency) Guide teams in WIP management and pull-based systems Break down organizational silos and promote cross-team collaboration Ceremony Facilitation & Team Enablement Lead high-impact ceremonies across multiple teams (stand-ups, reviews, retrospectives) Facilitate release planning and story mapping sessions Guide sprint planning and backlog refinement activities Support teams in defining their Definition of Done Enable effective Scrum of Scrums coordination Flow Optimization & Metrics Management Implement and optimize flow-based delivery methods using Jira Configure advanced Jira workflows aligned with value stream practices Create and maintain comprehensive dashboards for: Value stream visualization Flow metrics (WIP, cycle time, lead time) Impediment and dependency tracking Team performance metrics Portfolio-level progress Guide teams in: Queue management and flow optimization Establish WIP limits and bottleneck resolution processes Drive data-driven improvement initiatives through: Automated metrics collection Value-focused status reporting Trend analysis and forecasting Establish and maintain end-to-end visibility of work across the SDLC Coaching & Mentorship Mentor junior Scrum Masters and team members Coach teams in agile principles and self-organization Guide teams in establishing sustainable delivery practices Promote knowledge sharing and cross-skilling Foster a culture of continuous learning Stakeholder Management Work closely with Product/Platform Owners and business stakeholders Manage senior leadership expectations and reporting Facilitate cross-functional alignment and communication Lead stakeholder alignment meetings Manage cross-team dependencies and remove impediments Drive organizational change initiatives Technical Excellence Support DevOps and CI/CD adoption Promote quality-focused development practices Enable automated testing implementation Guide teams in technical debt management Facilitate innovation and experimentation Qualifications About You: Leadership & Transformation Experience 7+ years of IT delivery experience, with 5+ years in Scrum Master roles Proven track record leading multiple agile teams in complex environments Demonstrated experience implementing value stream management practices Strong history of mentoring junior Scrum Masters and delivery teams Experience driving organizational change and agile transformation Financial services industry experience strongly preferred Certifications & Education Advanced Scrum Master certification required (PSM II, CSP-SM, or equivalent) Scaled Agile certification required (SAFe SPC, LeSS Practitioner, or equivalent) Value Stream Management certification preferred Bachelor's degree in computer science, Information Systems, or related field Continuous learning mindset with commitment to professional development Technical Excellence Expert-level proficiency in enterprise agile tools (Jira, Confluence, Portfolio Management) Strong understanding of DevOps practices and CI/CD principles Experience implementing flow metrics and value stream analytics Knowledge of Cloud Service Providers Proven ability to guide teams in technical practice improvement Delivery Capabilities Demonstrated success in implementing flow-based delivery methods Experience with value stream mapping and optimization Strong track record of removing organizational impediments Expertise in scaled agile frameworks and practices Proven ability to drive measurable delivery improvements Essential Skills Outstanding stakeholder management and communication abilities Strong analytical and problem-solving capabilities Excellence in coaching and mentoring Proven negotiation and conflict resolution skills Ability to influence without direct authority Strategic thinking with practical execution focus Professional Attributes & Additional Requirements Natural leader with strong presence and credibility Change agent with proven transformation experience Results-oriented with focus on business outcomes Collaborative approach to team and organizational development Resilient and adaptable in fast-paced environments Availability to travel occasionally to other Citco locations (10%) Experience working in regulated environments Strong understanding of risk management principles Excellent written and verbal communication skills in English The ideal candidate will demonstrate both strategic vision and hands-on capability, with a proven track record of implementing value-driven delivery practices while maintaining strong stakeholder relationships at all organizational levels. Our Benefits Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process. At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodation to make our recruitment process more accessible for you, please let your recruiter know. As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success. Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
    $73k-96k yearly est. Auto-Apply 60d+ ago
  • Scrum Master

    Saxon Global 3.6company rating

    Scrum master job in Fort Mill, SC

    Saxon Global is one of the fastest growing Inc 500 Companies in the US, providing enhanced IT consulting, and engineering solution services from past 16 years. Saxon global specializes in Business Intelligence, Mobility, Big Data & Cloud and provides IT tools and services to help organizations across industry verticals such as Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Job Description Hi, Job Title: Scrum Master II Job Duration: 6+ Months Contract role Address: Fort Mill South Carolina Qualifications Must be a Certified Scrum Master with 2+ years Scrum Master experience • 6+ years of information technology experience Experience with relevant business software e.g. Microsoft Office applications, Team Foundation Server • Experience using Microsoft Team Foundation Server Agile or Scrum templates Additional Information All your information will be kept confidential according to EEO guidelines.
    $68k-85k yearly est. 1d ago
  • Scrum Master II

    Bank of America 4.7company rating

    Scrum master job in Charlotte, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders. Responsibilities: Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs Skills: Agile Practices Business Acumen DevOps Practices Influence Result Orientation Collaboration Solution Delivery Process Solution Design Technical Strategy Development Test Engineering Application Development Architecture Automation Risk Management Stakeholder Management LOB Specific Job DescriptionPosition Summary Exciting opportunity to join our EET Service Management Engineering team where we drive improvements, reduce operational risks, and seek to find faster, simpler, and more efficient ways to strengthen our Collaboration & Productivity infrastructure while adhering to Banks standards and practices. Partner with enterprise stakeholders as a Jira Scrum Master, leveraging Jira to manage boards, optimize workflows, and maintain alignment with Scrum principles and Agile best practices. Additionally, support critical service management routines including change management, capacity planning, inventory control, problem management, and governance of non-permitted technologies. Candidate should have excellent analytical, critical thinking and communication skills, and a process improvement mind-set. The candidate will develop working relationships with operations, project, and technology teams along with process owners while building trust and confidence at all levels. The ideal candidate will be a strong contributor and a self-starter who can analyze data and drive to logical outcomes while constantly challenging the status quo. Key Responsibilities: Serve as Jira Scrum Master by facilitate Scrum ceremonies (Sprint Planning, Retrospectives, Reviews). Configure and manage Jira boards, workflows, dashboards, and reporting tools to optimize team performance and delivery. Coach teams on Agile principles and Scrum framework. Support the Product Owner in managing and refining the product backlog using Jira. Identify and help remove impediments to ensure team productivity. Document and communicate PI objectives, dependencies, and risks using Jira. Partner with cross-tower teams to define solution needs, gather technical requirements, and oversee implementation. Engage with other teams to identify dependencies, document them in Jira, and manage escalations to meet objectives. Analyze technical data processing routines and design solutions that improve efficiency, strengthen controls, and reduce operational risk. Drive strategic initiatives that foster a culture of operational excellence and ongoing process improvement. Ensure compliance with risk programs and accountability for technical, process, and service deliverables. Develop and implement improvement plans, automate routine tasks, manage operational processes, and use data analytics to drive service quality, efficiency, and overall effectiveness. Primary Skill Jira Minimum Years of Experience 5 Required Qualifications Working knowledge of Scrum Master responsibilities, including facilitating ceremonies, supporting Agile practices, and ensuring team alignment with Scrum principles. Hands-on experience using Jira for backlog management, sprint planning, dashboards, workflows, and reporting. Ability to track and report team progress using Jira metrics. Foundational knowledge of Jira roles and their responsibilities. Strong communication and collaboration skills for working with multiple teams and stakeholders. Excellent organizational and time management skills; able to manage multiple priorities under pressure. Strong analytical and problem-solving skills with attention to detail. Self-motivated with ability to prioritize tasks, meet deadlines, and manage changing priorities. Expected to proactively identify opportunities to improve manual processes. Ability to design and deliver clear, data-driven reports that provide actionable insights, support decision-making, and communicate complex information in a concise, visual format. Identify and implement process improvements to enhance team efficiency. Working knowledge of ServiceNow for IT service management processes. Desired Qualifications Proven experience in Jira Scrum Mastery, along with deep knowledge of Agile practices, is highly regarded. Skilled in interpreting Jira reports, identifying trends in team performance, and providing insights to improve processes. Recognizes potential impediments early and escalates risks appropriately to ensure timely resolution. Experience with the appropriate methods and tools (i.e., workshops, process flow, Visio, BPML) to document system designs, data flows and dependencies. Working knowledge of SQL and database tools to extract and manipulate data to support process analysis and improvements. Proficiency in Excel, Power BI, Tableau. Experience building prototype for data processes, automation workflows, and visualization dashboards and providing support during build/implementation. Technical writer with voice and video platform support/engineering expertise. Knowledge of networking concepts across multiple platforms, including LAN/WAN, network protocols and routing, server operating systems, IP networking, and internet/intranet technologies. Facilitate productive meetings and interactive workshops that drive alignment and actionable outcomes. Eagerness and capability to learn and apply new technology solutions. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$97,400.00 - $150,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $97.4k-150k yearly Auto-Apply 34d ago
  • Scrum Master

    Tata Consulting Services 4.3company rating

    Scrum master job in Charlotte, NC

    Must Have Technical/Functional Skills Domain Expertise: * Surety Bond Types and Processes: Understanding different types of surety bonds (contract, commercial, fidelity bonds) and the processes involved in issuing, managing, and underwriting them. * Agency Management: Understanding the operations and management of insurance agencies, including sales processes, client relationships, and regulatory compliance Business Analysis: * Skilled in eliciting requirements through meetings with business users and the development team, as well as through document analysis. Capable of distinguishing between user needs and wants * Expertise in conducting gap analysis to identify discrepancies between current processes and future state requirements * Ability to assess the impact of changes on existing systems, processes, and organizational structure Legacy System Modernization: * Possess in-depth knowledge of the insurance business, with experience in modernizing insurance applications written in legacy technologies such as Delphi and VB. Additionally, have a strong understanding of system architecture, workflows, and data structures Salary Range : $50000-$70000 TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $50k-70k yearly 11d ago
  • Technology Lead - Web Content Management (WCM) AngularJS/Node.JS

    Avance Consulting Services 4.4company rating

    Scrum master job in Charlotte, NC

    Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss Role: Technology Lead - AngularJS/Node.JS Duration: Full Time Location: Charlotte,NC Qualifications Basic •Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience in Information Technology. Preferred • At least 4 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks • At least 3 years of experience in Web Content Management (WCM) Tools and technologies like Node.JS, AngularJS, HTML5, jQuery, CSS/CSS3, JSON and other web technologies • Expert Level Knowledge of Javascript • Knowledge of multiple MVC Javascript Frameworks • Expert Level Knowledge of Node.js OR AngularJS. • Experience creating custom Node Modules • Experience writing custom Grunt or Gulp Tasks • Experience with Test Driven Development • At least 4 years of experience in project execution • Experience in defining new architectures and ability to drive an independent project from an architectural stand point • Analytical skills • At least 4 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams • Experience and desire to work in a management consulting environment that requires regular travel Qualifications •Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $82k-128k yearly est. 60d+ ago
  • Agile Project Manager

    Global Channel Management

    Scrum master job in Charlotte, NC

    Agile Project Manager needs 5+ years experience Agile Project Manager requires: Experience with Agile methodologies such as SAFe and Scrum. Experience contributing to process improvement initiatives providing To-Be target state recommendations. Excellent written and verbal communication skills communicating to all levels of stakeholders. Agile Project Manager duties: Oversees the implementation of policies and procedures in support of the business area strategy. Conduct gap assessments and update the SDLC framework including template management and artifact collection streamlining processes. Drives process improvements in assigned business area. Provides coordination, communication, and support for the SDLC Operations function, ensuring stakeholders adhere to processes, procedures, and standards Work with multiple stakeholders and gather information for initiative prioritization and help with annual budgeting exercise. SDLC and Portfolio Governance stakeholder interviews and assessments.
    $83k-115k yearly est. 60d+ ago
  • Weight Management Clinical Lead

    RVO Health

    Scrum master job in Fort Mill, SC

    **AT A GLANCE** RVO Health is seeking a full time Weight Management Clinical Lead to be the primary provider-facing leader responsible for day-to-day management and performance coaching of clinical providers. This role ensures consistent delivery of care in alignment with approved clinical standards, supports provider development, and escalates governance-level decisions to the Senior Medical Director. Success is measured by provider reliability, clinical consistency, patient experience behaviors, and safe/efficient clinic operations. **What You'll Do** In this exciting role, you will report directly to the Senior Medical Director and play a vital leadership role supporting our clinical providers, including physicians and advanced practice providers (APPs). You'll enjoy a balanced schedule, spending half your time delivering clinical care (20 hours per week) and the other half driving leadership, quality, and operational excellence (20 hours per week). You'll lead the day-to-day coordination of provider workflows, schedules, and capacity, while ensuring documentation standards and service quality are consistently met. Your guidance will be key in providing real-time support to providers, helping to safeguard patient safety, enhance the patient experience, and keep our clinic running smoothly and efficiently. **Primary Responsibilities:** Clinical Documentation & Protocol Standards: + Uphold and reinforce clinical standards, including the use of structured documentation templates and adherence to standardized clinical workflows and decision support tools + Ensure individual clinical judgment is exercised while maintaining consistent documentation and workflows across providers Quality Monitoring & Chart Review: + Conduct proactive, data-informed, and continuous quality oversight + Perform routine chart and peer reviews to identify quality gaps, risk patterns, or deviations from standards of care + Escalate quality, safety, or compliance concerns in a timely manner + Minimum expectations: Address recurring issues with coaching and follow-up within 2 weeks; escalate safety events or high risk patterns to SR Medical Director same day when urgent or otherwise within 1 business day Leadership Responsibilities: + Conduct regular 1:1s with each provider (minimum monthly; more frequently for onboarding or performance support) + Own provider onboarding and standardization, ensuring adherence to approved workflows, documentation requirements, and patient communication standards + Provide real-time coaching and timely feedback; document encounters and report recurring patterns Reporting & Clinical Insight: + Provide regular reports and clinical insights to inform decision-making and strategic planning + Utilize data to drive improvements in clinical care and operational efficiency Targeted Workforce Development: + Assist in the recruitment of clinical staff + Lead structured onboarding and training specifically for weight loss providers, including training on obesity-medicine workflows and virtual communication etiquette Clinical Supervision: + Provide direct oversight for virtual clinicians to ensure adherence to established protocols and standards of care + Serve as central escalation point for complex clinical cases and technical failures Operational Optimization: + Assist clinical & operational management in coordination of daily medical service delivery, including managing scheduling, intake systems, and activities between referring and consulting physicians + Collaborate with practice manager to oversee clinical flow, staffing coordination, scheduling support, and problem-solving to ensure clinical throughput Performance Metrics (KPIs) + Utilization: Achieving a Practitioner Utilization Rate (PUR) of 70% to 85% at scale + Access: Maintaining average patient wait times of + Growth: Meeting specific census and program expansion targets for the weight loss service line + Experience: Maintaining a Net Promoter Score (NPS) above 80 and high staff satisfaction scores + Quality: Evaluated by case-level quality monitoring and the implementation of solutions for clinical trends + Engagement: Tracking immediate staff satisfaction scores and daily clinician engagement **30/60/90-day Focused Expectations** By 30 days: + Establish 1:1 cadence; publish provider expectations (documentation, workflows, communication norms) + Identify top 3 performance/consistency gaps and begin coaching plans By 60 days: + Demonstrate measurable improvement in 1-2 agreed areas (documentation timeliness, protocol adherence, complaint theme reduction) + Standardize onboarding and "how we operate" provider guide By 90 days: + Sustained consistency across providers; reliable escalation and documentation of patterns; clear partnership rhythm with Ops and SMD **What We're Looking For** + Advanced Practice Provider (NP, PA) with relevant certification and licensure + Minimum of 5 years clinical experience, including leadership roles + Strong understanding of clinical workflows, documentation standards, and quality assurance processes + Excellent communication and interpersonal skills + Proven ability to lead teams and manage performance **Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.** + Starting Salary: $136,000 - $160,000 + Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips + Health Insurance Coverage (medical, dental, and vision) + Life Insurance + Short and Long-Term Disability Insurance + Flexible Spending Accounts + Paid Time Off + Holiday Pay + 401(k) with match + Employee Assistance Program + Paid Parental Bonding Benefit Program + Pharmacy Benefits + Income Protection Plans + Pet Services Plans + Mental Health Support + Wellness Coaching + HSA- Health Savings Account + Commuter Benefits + Gym & Fitness Center Discount Program **Who We Are:** Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. **We do not provide visa sponsorship for this role at this time.** **\#LI-remote** RVO Health Privacy Policy: ***********************************
    $136k-160k yearly 3d ago
  • Technical Project Manager 4

    Collabera 4.5company rating

    Scrum master job in Charlotte, NC

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Lead large complex IT project to architect data and reporting infrastructure for the International Group Compliance and Operational Team • Develop detailed implementation plan for development of datamart, sourcing from multiple application platforms • Design and implement reporting capabilities, leveraging Tableau o Be the point of contact for DART and Wholesale Datamart partners • Finalize design and requirements discussions with IG CORM teams; • Compile additional core team members from GTFx teams; • Schedule and lead workgroup meetings; • Provide effective weekly status to management; Qualifications • 3-5 years of complex IT project management • Specific implementation of data warehouse/datamart solutions • Extensive reporting tools implementation • Specific prior Tableau experience a significant plus • Strong influencing skills • Highly organized and efficient project leader • Highly effective presentation skills - both verbal and written • Demonstrated stakeholder management skills • Strong executive presence • Finalize design and requirements discussions with IG CORM teams; Additional Information If you are interested with this position, please contact: Angela Galang ************
    $81k-110k yearly est. 60d+ ago
  • IT Project Manager III

    Teksystems 4.4company rating

    Scrum master job in Charlotte, NC

    Looking for Project manager skills with strong Development/engineering background to manage Application governance and RISK/Audit related deliverables. Responsible for application ownership with regard to audit, governance, and maintenance. Manages to timelines and has matrix management responsibility. Build positive give and take relationships with stakeholders. This will require the ability to prioritize, lead work efforts, interact with application leaders, and engage/influence Third Party stakeholders across the company.. This position will also be responsible for responding to audit/regulatory requests, as well as escalating and presenting issues to governance forums as it pertains to Third Party Business Continuity. In addition to this, the individual will be involved preparing the governance documents needed for the new initiatives and enhancements in collaboration with development/test leads, project managers and external vendor partners. This individual will develop and maintain strong relationships across Enterprise Resiliency, Global Procurement, Global Information Security, as well as FLU Third Party oversight programs. Typically requires 5-7 years of applicable experience Qualifications - Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems * Detail-oriented and persistent, able to drive complicated tasks through to completion * Ability to work in a globally cross functional, collaborative team environment * Excellent interpersonal skills; positive attitude; team player; flexible * Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity * Keen attention to detail and strong sense of ownership and accountability for work * Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience * Must be a self-starter and have the ability to work with little to no supervision - Strong communication skills with ability to communicate well across many stakeholders and experience with senior leader communications. - Data driven analytical approach to drive business solutions across the enterprise. - Experience in managing multiple and often competing priorities in a fast-paced environment. - Proven experience in drafting communications and presentation materials intended for senior audiences and regulators. -Experience with complaint program elements, including complaint capture, resolution and/or thematic analysis processes Desired Qualifications Knowledge of Infrastructure Technology programs and projects, Infrastructure delivery projects (servers, storage, network, etc.) * Experience with the Continuity Planning Tool (CPT), ARC and Data Restore process, and Third Party Testing process * 4-6 years of hands on experience in payment space, especially for the merchants. * 4-6 years of hands on experience working with Information Security to ensure vendor application vulnerability remediated Primary Skill Application Security Assessment Secondary Skill Agile Scrum Master Tertiary Skill Artificial Intelligence/Machine Learning *Skills* Project management, Agile, Business Continuity *Top Skills Details* Project management,Agile,Business Continuity - unique blend of technical background but also capable of doing some PM work (presenting in meetings, coordinating with leads, partnering with GIS) - Need folks who have Java Development background o Should be able to understand application from programming mindset * Bug fixes, vulnerability fixes * Cloud experience good to have since some of the Healthcare Payments Systems are in the cloud (AWS) o Part time development - risk side, bugs, etc. *Job Type & Location*This is a Contract position based out of Charlotte, NC. *Pay and Benefits*The pay range for this position is $55.00 - $58.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Charlotte,NC. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $55-58 hourly 5d ago
  • Sr. Scrum Master - Middle and Large Business Insurance

    The Hartford 4.5company rating

    Scrum master job in Charlotte, NC

    Sr Scrum Master - BA07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking an experienced and dynamic Senior Scrum Master to lead multiple agile teams focused on developing and enhancing insurance products and services for our Middle and Large Business sector, in a Product & Underwriting Value Stream. This role involves fostering a culture of continuous improvement, facilitating agile ceremonies, and removing impediments to ensure successful delivery of high-quality solutions. This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday). Responsibilities: + Facilitate all the Agile/SCRUM ceremonies - DSU's, Sprint planning, Sprint reviews, Retrospective/Sprint demos. + Partners with the Product Owner, IT Delivery Lead and Business leadership to form execution delivery plans and manage progress and facilitates release planning. + Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. + Reports to Release Train Engineer and works closely with the RTE for overall delivery of Agile release train PI objectives. + Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team + Tracks and communicates the overall team progress providing visibility to stakeholders. + Serves as a filter to remove impediments to progress as identified by the team. + Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. + Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. + Motivate the team to be disciplined and accountable for ensuring the Agile tools(Rally/JIRA) hygiene is maintained. Qualifications: + 5+ years experience working and managing Agile team structures (Scrum/Kanban). + Strong knowledge and experience working with Agile reports/Metrics. + Experience working with PO in backlog grooming/refinements. + Experience in participating in Program increment (PI Planning). + Experience in Estimation and Story pointing. + Experience in Team Planning- Capacity/velocity. + Ability to analyze and think quickly and to resolve conflict. + Strong communication, interpersonal and mentoring skills and ability to effectively communicate and collaborate across teams. + Ability to adapt to a changing environment. + Self-motivation and ability to stay focused in the middle of distraction. Preferred Skills: + Generative AI Tool Proficiency: Hands-on experience with AI-assisted development tools such as GitHub Copilot, and integration of generative AI into software engineering workflows. + Continuous AI Learning: Commitment to staying current with advancements in generative AI, including LLM capabilities, prompt engineering, and emerging best practices. + Technical familiarity with Guidewire or Policy Center + Property & Casualty insurance industry experience. + Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) required. SAFe Scrum Master (SSM) or other scaled agile certifications (e.g., SAFe Agilist, LeSS) Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,800 - $163,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (********************************************* Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us (************************************* Our Culture What It's Like to Work Here (************************************************** Perks & Benefits Legal Notice (***************************************** Accessibility Statement Producer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (******************************************** Hartford India Prospective Personnel Privacy Notice
    $108.8k-163.2k yearly 60d+ ago
  • Scrum Master Project Manager

    Artech Information System 4.8company rating

    Scrum master job in Charlotte, NC

    Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. Hi , I have an Project Manager/Scrum Master- position that matches your skills and experience. I wanted to check if you are looking for new positions at this time. The position I have is 18+ months contract and is located at Charlotte NC ,US , 28262. Please email me / call me at ************ if you would like to apply to this job. The client is a respected financial services company and they interview fairly quickly provided they get the right candidates Job Title: Project Manager/Scrum Master Location: Charlotte NC ,US , 28262 Duration: 18+ months Job Description: Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. Provides direction and guidance to less experienced staff.: 7+ years of experience in business systems analysis and/or design. EIT : The Enterprise Information Technology (EIT) organization leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day, both in the United States and internationally. EIT helps them as trusted business partners working with the business to develop and deliver value-added products and services. EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs. EIT collectively supports 2500 applications, 270,000 desktops/laptops, manages one of the largest and most resilient mainframe environments in the world and operates one of the largest telecommunication infrastructures. There are 8 primary business groups that comprise the EIT organization: Community Banking Technology (CBT), Consumer Lending Technology (CLT), Corporate Technology (CT), Enterprise Technology Infrastructure (ETI), Enterprise Technology Operations (ETO), Enterprise Technology Services (ETS), Team Member Technology (TMT), Wealth and Investment Management Technology (WIMT). The newly organized PMO Center of Excellence (CoE) includes project management services teams, comprised of a dedicated/shared services model and a Process, Tools and Governance team (PTG). Additional Job Details: The summary of the Business Systems Consultant 5/SCRUM Master, within the PM Methods team, and as part of the Accelerated Value Enablement (AVE) group (aka, Enterprise Agile Center of Excellence) is as follows: Key Responsibilities: Facilitate and lead individual scrum teams in all aspects of scrum-daily meetings, planning, self-organization, collaboration & iterative development Guide the team and organization on how to use Agile/Scrum practices and values • Drive teams toward continuous Agile maturity Create, maintain, and promote consistent Agile practices across all teams within Wells Fargo in cooperation with Accelerated Value Enablement (AVE) Perform Agile Maturity assessments for teams, provide coaching and input to reach higher levels of maturity, continuous improvement Guide the team to remove impediments allowing the work to get done Facilitate discussion, decision making, and conflict resolution Assist with internal and external communication, improving transparency, and radiating information Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog. Produce Agile metrics and reporting 3 + years of experience as a scrum master DQO0007675- Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals Knowledge and understanding of project management methodologies: used in waterfall or Agile development projects Ability to negotiate, influence, and collaborate to build successful relationships Excellent verbal, written, and interpersonal communication skills Agile Certification A BS/BA degree or higher Experience Technical Project Methodology (TPM), SDLC, change and project management methodologies, concepts, practices, procedures and standards Certified Scrum Master (CSM, PSM I) or higher and / or a Certified Agile Coach. Thanks & Regards Shelly Mandal Technical Recruiter Artech Information Systems LLC ************ Website: ****************** Additional Information For more information, Please contact Shelly Mandal ************
    $99k-130k yearly est. 60d+ ago
  • Agile Scrum Master

    Stratacuity

    Scrum master job in Charlotte, NC

    This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future. (if applicable) Role and Responsibilities Responsible for establishing and managing projects to collectively deliver desired business outcomes. Project managers lead a variety of different types of projects utilizing several different methodologies including large scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrade and deployments. Project managers may manage multiple projects and may have end to end responsibility for the work effort and may lead both technology and non-technology initiatives. Project Manager will also be responsible for project financials partner closely with Line of Business Change Management teams to provide updates on technology deliverables. This person is responsible for end-to-end technology delivery of the assigned project and is the primary point of escalation for technology issues. Drives overall technology execution and manages line of business stakeholder relationships and acts as their advocate throughout the life of the project. Plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion. Develop and socialize potential risk mitigation strategies. Effectively communicates with managers, peers and business partners on deliverables, timelines and support needed. Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. Responsible for financial and project documents. Strong project management skills, including the ability to prioritize work and meet deadlines. Primary Skill Agile Scrum Master Secondary Skill Release Train Engineer (RTE) Tertiary Skill Agile tools (Jira) Required Qualifications Strong Project Management skills with ability to lead a team and drive to results Strong Change Management skills/experience Must have the ability to work independently with minimal supervision Must possess analytical and problem-solving skills Excellent oral and written communication skills Excellent time management and prioritization skills Strong project financial management skills Guides projects through all phases, ensuring required standards and processes are followed, required documents are completed, and required tracking systems are kept updated Develops and manages to project plan Identifies, assigns, tracks, escalates, and resolves issues Schedules and facilitates regular meetings to review progress and status, and ad hoc topical meetings; formulates agendas and documents minutes, action items. etc. Ability to provide project status on deliverables or escalate issues to sr. leaders and executives Microsoft Office (Word, PowerPoint, Excel) proficiency 7+ years of end-to-end project management experience Agile Certification needed Agile Scrum master or RTE Desired Qualifications Bachelor's degree PMP Certification a plus Familiarity with SAFe methodology Experience working in the financial industry would be a plus EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Charlotte, NC, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Agile Scrum Master * Agile Coach * Scrum Master * Scrum Master * Lead Scrum Master
    $73k-96k yearly est. 4d ago

Learn more about scrum master jobs

How much does a scrum master earn in Charlotte, NC?

The average scrum master in Charlotte, NC earns between $64,000 and $109,000 annually. This compares to the national average scrum master range of $65,000 to $114,000.

Average scrum master salary in Charlotte, NC

$84,000

What are the biggest employers of Scrum Masters in Charlotte, NC?

The biggest employers of Scrum Masters in Charlotte, NC are:
  1. The Hartford
  2. Grandbridge Real Estate Capital
  3. Lighthouse Technologies
  4. Akkodis
  5. Stratacuity
  6. Tata Group
  7. Bank of America
  8. Google via Artech Information Systems
  9. Eliassen Group
  10. LanceSoft
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