Assistant Banking Center Manager - Downtown Orlando
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
An Assistant Manager is responsible to assist in developing and implementing strategies focused on branch profitability and performance. Additionally, the position is expected to help lead and develop the branch team and is responsible for maximizing branch performance under the guidance of the Banking Center Manager. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership
Assess and coach branch team in conjunction with the Banking Center Manager while providing constructive feedback to increase overall effectiveness and ensure accountability.
Expected to conduct regular coaching sessions in addition to BCM coaching.
Responsible for assisting the BCM in all aspects of branch team regarding employment, training, scheduling, and associate relations.
Perform as primary liaison for complex, escalated situations.
Fulfill talent management accountabilities including succession planning, attracting, and retaining top talent, and continuously developing strong bench strength.
Develop trusting & cooperative working relationships with customers and associates. Maintain a positive working environment by building team morale and providing ongoing recognition.
Create brand awareness at community, charitable and civic events as a bank ambassador.
Proactively seek continuing education opportunities to enhance leadership skills.
Be highly proficient and lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes.
Performance Management
Consistent execution support of the Community Bank playbook to ensure overall success of the branch.
Foster and drive activities leading to opportunities for consumer loan growth.
Work with staff to foster true needs-based customer conversations through Relationship Builder coaching and observations.
Develop and maintain a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals.
Develop and maintain partnerships with internal line of business leaders.
Compile data and prepare various branch reports and other management reports as assigned.
Able to balance business needs with customer requests while managing potential risk to the bank.
Operations
Partnership with BSA to ensure branch adherence to AML/BSA requirements (Customer Identification Program, Account Opening Customer Due Diligence, ongoing profiling requirements, Enhanced Due Diligence, OFAC, Suspect Activity Form, etc.), operational procedures, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements; communicate any updates to associates.
Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the customer when offering additional products and services.
Ensure all safety and security procedures are followed. Serves as the primary branch security contact and business continuity leader.
Function in any capacity within the branch as needed up to and including Teller, Client Advisor and Branch Support Coordinator roles.
Assist customers with notary, signature guarantee and or medallion.
Responsible for KYC Memo and RFI accountabilities.
Adheres to Seacoast Bank's Code of Conduct.
Business Development/Credit Acumen
Ability to source Treasury Management solutions and services and small business lending needs.
Responsible for a comprehensive understanding of all consumer products and services with a strong emphasis on consumer lending.
Demonstrate an extensive knowledge of small business deposit and working knowledge of lending products and services.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required.
College degree or 5+ years in retail sales and/or financial services experience required.
Proficient in all consumer lending products and maintain an active NMLS registration status.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
Able to proactively lead, manage, motivate, and coach associates to produce desired results.
2+ years Consumer Lending experience required.
2+ years Business Development experience preferred.
2+ years of previous supervisory experience preferred.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-MG1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$58k-106k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Temporary Call Center Advisor - Lake Mary, FL
Seacoast National Bank 4.9
Seacoast National Bank job in Lake Mary, FL
, LASTING AN ESTIMATED 12 WEEKS
This TEMPORARY position is responsible for increasing deposits, customer base, and revenue by building rapport with new and existing customers. Responsible for understanding the customer's current and future financial needs, and match Seacoast Bank's products and services to those needs. This position performs customer service, inbound relationship building, and operations within the Customer Support Center while meeting and supporting individual and organizational goals and values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building
Exhibit consistent relationship building including, but not limited to:
Primary function to handle high call volume and various customer interactions regarding consumer telephone banking accounts
Ability to handle high call volume and various customer interactions at a fast pace
Build rapport by exhibiting high competency in customer experience interactions
Effectively utilize open and closed-ended questions to understand current and future financial goals of customers
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations
Respond promptly to customer needs and requests for service
Quickly seek out appropriate people in more complex financial matters
Able to balance business needs with customer requests while managing potential risk to bank
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation
Participate in community, charitable or civic events
Exhibit strong work ethic and teamwork, collaborating with other associates within the Customer Support Center and across the organization to develop trusting and cooperative working relationships
Accept feedback and coaching openly and willingly from supervisors and peers to improve performance
Build proficiencies in all consumer deposit and lending products and processes
Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service products/processes
Interact directly with customers by telephone or other electronic mediums to deliver an outstanding customer experience
Provide an exceptional customer experience by adhering to Call Expectation Guidelines, demonstrate improvements based on Quality Control feedback and coaching, and help the Customer Support Center to meet or exceed Quality Control standards and Net Promoter Score expectations.
Operational Functions
Open and process accounts for customers and perform account maintenance adhering to the bank's current policies and procedures
Ensure adherence to AML/BSA requirements, audit procedures, security, Business Continuity, and all other regulated banking requirements
Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship
Adhere to Seacoast Bank's Code of Conduct and follow all safety and security procedures
Ensure proper policy and procedure guidelines are followed in every situation including, but not limited to, policy exceptions and authority-based approvals
Adhere to established work schedule
Ensure customer resolution is obtained by a specific average handle time
Work with multiple systems in order to fully service customer requests
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High School Diploma or equivalent required
College degree (A.A. or A.S. or B.A. or similar) or actively perusing a college degree preferred
2+ years' work experience in retail sales and/or call center preferred
1+ years financial services experience preferred
Ability to work a flexible schedule to accommodate the demands of a Customer Support Center, including weekends and holidays
Proven track record in sales or customer service with a history of achieving goals in excess of expectations
Demonstrate excellent communication (written and verbal) and interpersonal skills
Able to work independently and exercise a high degree of initiative
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software and ability to learn other computer systems/programs quickly
Fluency in Spanish or Portuguese preferred
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI - TR1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$58k-91k yearly est. 4d ago
Fraud Analyst (Temporary)
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
can be located at any Seacoast Bank office within the state of Florida.
This is a temporary employment opportunity.
Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system.
Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure.
Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses.
Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses.
Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff.
File criminal charges within the appropriate jurisdictions and take civil action through legal means.
Attend court as necessary to represent bank.
Provide reports and status updates on recovery and fraud investigations.
Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes.
Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up.
Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns.
Investigate process and partner with the U.S. Secret Service on counterfeit cash received.
Monitor suspected scams and notify branch personnel to mitigate loss.
Identify and escalate potential loss prevention and/or compliance issues to Senior Management.
Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses.
Review and process charged off checking accounts for branches based on established guidelines and approvals.
Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations.
Administer user rights for Campus building access system
Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention.
Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents.
Responsible for reviewing security related reports.
Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft.
Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and/or EXPERIENCE:
High School graduate plus 2 year degree; 4 year degree preferred.
3 to 5 years' experience in working in a bank or law enforcement environment preferred.
Minimum of 2 years Loss Prevention experience.
Experience of working in an environment requiring detail input and review.
Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures.
Strong analytical, communications and decision-making skills.
Thorough knowledge of applicable laws and regulations.
Ability to read, analyze and interpret governmental regulations and regulatory guidance.
Well organized with the ability to manage multiple tasks and priorities.
Excellent written and verbal communication skills.
Strong research skills.
Ability to deal with problems involving several concrete variables in standardized situations.
PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$48k-78k yearly est. 5d ago
SBA Banker III
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Business Development
Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to:
Call Planning and Follow-Up
Client Retention Calls
New Client Prospecting
Outbound Telephone Calling Efforts
Networking Events
Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals.
Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment.
Source and build new business relationships.
Credit Acumen
Complete understanding of all business credit facilities including, but not limited to:
Structuring proper terms and product based on business need, useful life and business growth.
Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential.
Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy.
Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations.
Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities.
Able to balance business needs with customer requests while managing potential risk to the bank.
Adheres to Seacoast Bank's Code of Conduct.
Acts as a mentor to junior level SBA Lenders within Seacoast Bank.
Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required.
College degree in a financial related discipline preferred.
5+ years of directly related SBA experience preferred.
10+ years in business development and/or financial services experience required.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$51k-96k yearly est. 4d ago
Temporary Position: Travel Teller
Seacoast National Bank 4.9
Seacoast National Bank job in Melbourne, FL
.
This TEMPORARY role will begin on February 23, 2026.
This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building
Exhibit consistent relationship building including, but not limited to:
Prepare for various customer interactions
Build rapport
Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
Match customer needs to Seacoast Bank products and services
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
Respond promptly to customer needs and requests for service.
Quickly seek out appropriate people in more complex financial matters.
Able to balance business needs with customer requests while managing potential risk to bank.
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
Participate in community, charitable or civic events.
Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in outbound calling process.
Develop skills to identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes.
Operations
Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies.
Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed.
Balance cash drawer daily and monitors own work for accuracy.
Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship.
Adhere to Seacoast Bank's Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
This TEMPORARY role will begin on February 23, 2026.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 4d ago
Summer Internship Program, 2026
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
Seacoast Bank's Internship Program, is designed for individuals to work within their selected teams, gaining hands-on experience working through daily tasks, as well as summer projects. Interns will have exposure to senior leadership within the bank and will be pulled together throughout the summer to fully immerse in Seacoast's culture. The internship will also include team building, volunteer activities and executive meetings, with a summer-end presentation to gain public speaking experience with your leaders present.
The 2026 Summer Internship will begin on June 8th and complete on Friday, August 7th. It is full time, Mondays - Fridays.
To be selected for this internship the ideal candidate must align with the criteria stated below.
Please review the DEPARTMENTS AVAILABLE with their specific locations. Only apply IF you are residing in the locations of the specific role and can commute to that location on a daily basis to reflect the roles that are still available:
The roles below are still available (updated January 14th). If you do not see the opportunity, it is no longer available or accepting submissions (Orlando/ Miami).
In Stuart, FL:
Accounting - ideal candidate is an accounting major. Will focus on accounting operations and/or financial reporting
Finance - finance major; focus on strategy analysis
Human Resources - ideal candidate is majoring in human resources and wants exposure to a corporate HR environment.
Information Security - ideal candidate has cybersecurity or information science as their major.
Information Technology, 2 openings: one for software development and the other for hardware/account creation/ helpdesk responsibilities.
Internal Audit - may commute to a branch in Port St. Lucie area. Ideal candidate has accounting or finance or business as major. Second candidate for internal audit will want to have IT exposure/interest.
Legal - candidate will be selected EITHER from Stuart or Sarasota.
In Tampa, FL:
Credit Risk Review - will perform financial analysis and transaction review work to provide a fully independent assessment of credit risk management (1st line) and control (2nd line) to the Seacoast Board of Directors. Seeking a finance/business major who is a rising senior with a minimum of 3.5 GPA.
Accounting - will focus on accounting operations and/or financial reporting
In Sarasota, FL:
Legal - candidate will be selected EITHER from Sarasota or Stuart.
In Buckhead, GA:
CRE, Commercial Real Estate - ideal candidate is junior or senior and a real estate major. As an intern with the Atlanta CRE team, an individual will gain exposure to the bank's role in assisting professional real estate organizations with a variety of financial needs. Specific tasks will include cash flow modeling and feasibility analysis associated with the acquisition and development of new projects, market research and participating in client meetings.
TOP REASONS TO WORK AT SEACOAST BANK:
Full time for 10 weeks, Monday through Friday.
Receive direct supervision from a designated mentor.
Participate in professional training offered to all employees.
Build resume and explore career options.
Shadowing, mentoring, and learning opportunities with accounting professionals.
Regular evaluations and feedback.
Inclusion in meetings and activities as appropriate.
Paid Internship.
ESSENTIAL JOB FUNCTIONS:
Under close supervision, performs professional duties that provide the opportunity for related training in the assigned business unit.
Handle sensitive or confidential information with honesty and integrity.
Performs a variety of developmental assignments in assigned area under the direction of more senior-level staff.
Utilizes related platforms to aggregate and manage data related to project reports, progress summaries and statistical analysis as required.
Contributes individually or as part of a team to support the designated business unit.
Assists with problem solving to maintain operational excellence and platform stability.
Works towards goals and objectives and participates in special projects as defined and assigned by management.
Performs other related duties as required.
Adheres to Seacoast Bank's Code of Conduct.
QUALIFICATIONS:
Must be a current college student or have recently graduated with undergrad.
Strong preference will be given to college Juniors/Seniors (or master's students).
Candidates must live in Florida or Georgia (already have residence within the specific location of their preferred role).
Selected interns will be within commuting distance to the specific Seacoast location related to their selected role.
Must also be able to travel to Stuart, FL occasionally over the summer (corporate location) if not already located in that area.
GPA will be requested and could be strong consideration for selected candidate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-31k yearly est. 4d ago
Commercial Underwriter III
Seacoast National Bank 4.9
Seacoast National Bank job in Melbourne, FL
Commercial Underwriters support the revenue growth and asset quality of the commercial lending line of business by participating in new client relationship development activities, functioning as part of the lending partnership, monitoring existing client relationships, and managing credit risk to ensure that loans are quality assets and well-structured so as to mitigate portfolio risk. Understand the nature of the businesses and industries which the line of business serves. Promote and support the loan policies, credit culture, and strategic initiatives of the bank. Examine, evaluate, authorize, or recommend approval of customer applications for commercial loans. Effectively manage a commercial loan portfolio.
Underwriters will utilize strong analytical skills, high-level understanding of business finance, and extensive knowledge to propose and provide solutions to meet customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Analyze the financial information on existing and potential customers to assess the borrower's and guarantor's financial condition and ability to repay a loan request, perform periodic or annual reviews and covenant tests, or a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the market(s) and industry in which the customer does business. Assess the collateral pledged as security. Meet with and/or call borrower and accountants.
Prepare and present financial information, industry data, economic influences, and other market information in the required format and analyze in detail for trends, ratios, cash flow, etc. Prepare analytical credit memoranda which are accurate and insightful, which identify and examine all risks, analyze sources of repayment, cite policy exceptions, and evaluate collateral. Become subject matter expert.
Maintain a thorough understanding of the credit culture and loan policy to inform, articulate, and advise of risk appetite and policy adherence and exceptions.
Underwriters should be able to handle all loan types, including complex borrowers, with little to no direction, and should be able to negotiate structure with Commercial Bankers on underwriting assignments.
Ensure loan agreements are complete and accurate according to loan approval. Support timely loan closing and funding activities.
Manage loan portfolio to ensure conformity and servicing with approved terms and compliance with all loan documents. Be cognizant of any developing trends. Proactively work to identify weakness in loans to minimize the bank's exposure, reduce credit risk, and mitigate delinquency and loss. This includes an on-going understanding of any changes in the risk profile of all loans, monitoring borrowers' compliance to the loan documents, obtaining and reviewing any required documentation or reports in a timely fashion, monitoring loan payments, tracking covenant compliance, and performing periodic borrower reviews on a regular basis.
Assist the Special Assets Department in the management of problem loans, supervision of Watch Loan plan execution, administration of non-accruals, and minimization of charge-offs.
Remain current on market and industry issues, trends, regulatory pronouncements, and analytical techniques.
Exercise time management and organizational skills.
Responsible for assisting other Underwriters to aid in covering overflow.
Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and/or EXPERIENCE:
A bachelor's degree (BS or BA) degree or higher from a four year accredited institution with a major in finance, accounting, or business preferred.
Minimum of ten years of relevant experience with commercial credit analysis, commercial lending, loan structuring, finance, underwriting, and portfolio management or equivalent. Competence may be demonstrated through one or a combination of the following: work experience, training, military experience, and/or education. Formal commercial credit training preferred.
Ability to develop and sustain analytic and risk management skills while actively participating in the successful execution of complex transactions.
Ability to apply sound judgment in the application of analytical conclusions to credit approval, loan structure, and management recommendations.
Familiarity with various industries and commercial property types.
Experience evaluating economic and market conditions in the markets or lines of business served.
Experience analyzing collateral and collateral valuation.
Knowledge of policies, procedures and operations of commercial lending including originations, underwriting, documentation, and credit risk analysis.
Formal credit training preferred.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$50k-70k yearly est. 4d ago
Compliance Analyst
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
Assist the Consumer Compliance Officer in overseeing the development, enhancement and monitoring of a sound consumer compliance program throughout the bank.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review advertising, promotional materials and customer communications for proper disclosures, demonstrating knowledge of deposit and loan compliance regulations.
Review Bank website changes, new pages / content for proper disclosures in accordance with regulatory requirements.
Coordinate updates to customer-facing materials related to material process changes as needed.
Review first line compliance self-testing and/or checklists, monitor for exceptions, and escalate concerns to supervisor as needed.
Assist in quarterly compliance monitoring activities as needed.
Assist in ongoing compliance monitoring for high risk and customer-facing third party vendors.
Assist in testing for compliance control environment reviews and other assignments within time allowed.
Follow-up on issues found to test for proper remediation; update issue tracking system accordingly.
Collaborate with management and other departments to ensure policies and procedures are efficiently and effectively implemented.
Perform research and provide compliance insights to business partners on an ad hoc basis.
Review and update bank forms and disclosures for compliance with applicable laws and regulations as needed.
Assist with merger & acquisition-related testing and monitoring.
Keep the Consumer Compliance Officer informed on the progress of assignments.
Collaborate with Internal Audit and Credit Risk Review teams, as needed.
Keep abreast of regulatory and industry developments relative to compliance matters.
Assist Consumer Compliance Officer in tracking and disseminating compliance information and regulatory changes to management and staff, including drafting the quarterly Risk Newsletter.
Follow up on assigned regulatory change management cases and ensure compliance by required dates.
Assist in maintenance and reporting of regulatory change management module within GRC tool.
Assist in development of compliance training programs for new or changed regulations as needed.
Assist in regulatory examination preparation, including document gathering, tracking, and research.
Keep abreast of regulatory and industry developments relative to compliance matters.
Maintain compliance-related procedures relative to ongoing vendor oversight, regulatory change management, and marketing compliance.
Assist in other departmental risk assessment efforts.
EDUCATION and/or EXPERIENCE:
College degree or equivalent work experience required
3+ years experience in banking (mid-size bank experience preferred)
3+ years of regulatory compliance experience desirable
Intermediate knowledge of federal and state banking laws, rules and regulations
To perform this job successfully, an individual should have Intermediate proficiency in Microsoft Excel, Word, internet research, and database software. FIS IBS Insight, LogicManager GRC experience desirable.
Professional compliance certification (e.g., CRCM, CAMS, CFE, CIA, etc.) desirable
Working knowledge of compliance monitoring tools and techniques.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$44k-63k yearly est. 5d ago
Talent Acquisition Assessment Skills Governance & Control Lead
TD Bank 4.5
Orlando, FL job
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
The Specialized Human Resources Manager develops effective policies and programs in a specialized Human Resources unit and acts as a subject matter expert in own area of expertise.
**Depth & Scope:**
+ Develops proposals / recommendations related to policies and practices within own specialized area
+ Serves as key contact
+ Works on a range of complex issues / programs / policies in the day to day management of HR policies / practices
+ Supports the integration / implementation of HR programs across client groups
+ Works closely and effectively with assigned HR partners to ensure business needs are met
+ Understands alignment between own discipline and other specialized areas
+ Interprets data and assesses the risk associated with policies/programs; escalates as required
+ May lead a team of Human Resources professionals
+ Ensures business partners and Human Resources are provided with high quality advice and support
+ Shares expert knowledge, provide advice and counsel to business management and Human Resources teams
+ Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
+ Ensures programs and practices continue to meet business needs, comply with internal and external requirements, and align with Human Resources priorities
+ Develops and manages a team of high quality resources through recruitment, training, coaching, and performance management
+ Provides input to the departments business plan and monitor actual results
+ Leads and follows-up on action planning to address Employee survey results
+ Analyzes and interprets information; provide opinions and recommendations, and refer complex issues as appropriate
+ Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
+ Ensures post implementation reviews are conducted; recommend or take action as appropriate
**Education & Experience:**
+ Bachelor's Degree or progressive work experience in addition to experience below
+ 7+ Years of related experience
+ In depth knowledge of a specialized Human Resources function
+ Strong communication, facilitation and presentation skills
+ Ability to deal with all levels of management
+ Strong Customer service orientation and ability to establish strong working relationships with internal and external clients
**Preferred Qualifications:**
+ Prior experience implementing AI technology within Talent Acquisition.
+ Experience working with internal regulatory partners in implementing AI tools.
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
LOCATION: Orlando SoDo/Altamonte Springs SUMMARY: Manages assigned branches (1- 3) by performing the following duties personally or through direct reports. Reinforces behaviors through coaching and modeling of expected sales and service behaviors, customer service standards, operational integrity, and actual branch performance. Meets or exceeds individual and branch sales goals. Approximately 70% of time is spent in business acquisition mode. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
Ensures the branch meets and exceeds established sales and revenue goals and credit quality standards through personal production and activity management, while minimizing expenses.
Creates vision of the activities of a Branch, involving full responsibility and accountability for budget, personnel and goal-achievement.
Meets and exceeds personal production goals for credit, deposit, and fee income categories and ensures that assigned branches meet or exceed assigned production goals.
Develops plans for the expansion and management of business and consumer account relationships within a branch.
Delivers business plan growth and income objectives.
Manages, coaches and supports branch employees on developing, managing and growing profitable customer relationships to support these efforts.
Identifies customers with additional profit potential and develop action plans to expand these relationships.
Maintains an understanding of all current financial products, policies, procedures and regulations.
Ensures overall compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
Adheres to all current policies, procedures, and audit requirements. Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
Develops programs and reward systems to increase morale, develop employees, etc. in order to assist in reducing turnover.
Develops new business and expand existing business through business and consumer customer contact meetings.
Develops collaborative partnerships with other business lines within the bank.
Represents the Bank in the community in manner which maintains and expands friendly relationships with individuals, business persons, civic organizations, service clubs, etc. Encourages subordinates to participate as well. Reports respective involvement to the Bank's CRA Officer on a periodic basis.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
SUPERVISORY RESPONSIBILITIES
Supervises function, projects or services and/or one or more employees, as applicable.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION
Bachelor's Degree preferred And
EXPERIENCE
5+ years related management/supervisory and/or sales experience required
An approved combination of education and industry related experience equivalent to the aforementioned requirements
CERTIFICATES, LICENSES, REGISTRATIONS
DL NUMBER - Driver License, Valid and in State required
** Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.** ADDITIONAL INFORMATION
Candidates residing in locations within BankUnited's footprint may be given preference.
$45k-71k yearly est. 2d ago
Director of Real Estate Strategy & Facilities
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
The Director of Real Estate Strategy & Facilities is an accomplished, results-driven executive responsible for shaping and executing Seacoast's real estate and facilities strategy. The role combines strategic leadership with disciplined operational execution to ensure the Bank's physical footprint supports business objectives, workforce strategy, regulatory requirements, and long-term scalability.
The Director oversees the Bank's planning, governance, and delivery of real estate initiatives including branch expansions and consolidations, acquisitions, real estate development and renovation initiatives, space planning, facilities optimization and other related projects. With a focus on supporting the Bank's growth and evolving operating model, the role partners closely with executive leadership across the Bank to drive disciplined, enterprise-aligned outcomes. The Director leads a multidisciplinary team of approximately 20 professionals across the Facilities and General Services team, and is accountable for creating structure, clarity, and ensuring performance across the function.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Real Estate Strategy & Transactions
* Leads the development and execution of Seacoast's real estate strategy, ensuring alignment with organizational goals, operational needs, and long-term growth plans.
* Provides strategic oversight and direction for real estate transactions and negotiations, including leases, renewals, acquisitions, and dispositions, working in close partnership with internal and external subject-matter experts.
* Evaluates and recommends real estate opportunities that optimize space utilization, support workforce and business needs, in alignment with the Bank's evolving operating model.
* Oversees due diligence, financial analysis, and risk assessment for all real estate transactions and projects, ensuring informed, well-governed decision making.
* Defines, refines and monitors performance metrics and KPIs to assess portfolio effectiveness, space utilization, capital deployment, and alignment with workforce and business strategy.
* Builds and manages effective relationships with landlords, brokers, legal counsel, and other external partners to proactively support successful implementation of real estate strategies.
Property & Facilities Management
* Oversees facilities operations across all bank locations, ensuring environments are safe, efficient, compliant, and supportive of business and workforce needs.
* Provides leadership and clear direction to the Facilities and General Services team, establishing priorities, expectations, and accountability across day-to-day operations.
* Develops and implements policies, procedures, and governance standards for property operations, maintenance, and compliance.
* Partners with internal stakeholders to manage facilities related expenditures, capital planning, budgets, and vendor contracts.
* Drives accountability through operational metrics and performance reporting across facilities operations.
* Oversees construction and facilities projects to achieve on-time and on-budget outcomes while balancing operational and business needs.
* Evaluates and implements improvements to facilities and property management processes, including opportunities to streamline workflows, improve transparency, and selectively deploys tools or technology to support operational maturity and efficiency.
Cross-Functional Collaboration
* Partners with business line leaders and executive leadership to understand operational priorities and translates them into effective, enterprise-aligned real estate solutions.
* Serves as a trusted advisor to senior leaders, balancing business growth objectives with institutional standards, capacity constraints, and long-term scalability.
* Facilitates clear, disciplined communication and decision-making across functions to support strategic initiatives and optimize outcomes.
* Navigates complex organizational dynamics with professionalism and sound judgment, influencing outcomes across differing perspectives while maintaining alignment with enterprise priorities.
* Proactively engages with stakeholders to identity and resolve cross-functional tensions related to space, location strategy, and facilitates decisions to enable execution without unnecessary friction.
Leadership & People Development
* Mentors and coaches team members to support professional growth, engagement, and sustained performance.
* Builds and sustains a culture focused on continuous improvement, disciplined execution, and operational excellence.
* Recruits, retains, and develops talent to meet current organizational needs while preparing the function for future growth and increased complexity.
* Routinely assesses team structure, roles, and capacity to ensure alignment with business priorities and effective allocation and use of resources.
* Provides regular feedback and direction to the team to promote clarity, ownership, and consistent performance.
Compliance & Risk Management
* Ensures compliance with applicable regulatory, legal, ethical, and risk management requirements related to real estate and facilities.
* Maintains strong knowledge of relevant banking regulations, industry trends, and emerging issues affecting real estate and facilities, and assesses their potential impact on the Bank.
* Partners with internal and external stakeholders to proactively identify, escalate, and address risks in a timely and transparent manner.
Other Responsibilities
* Prepares and presents clear, actionable reports, analyses, and recommendations to executive leadership and governance forums, supporting informed decision-making.
* Leads or contributes to special projects and enterprise initiatives that require cross-functional coordination and disciplined execution.
* Travel is required to support key locations, stakeholder engagement, team leadership, and representation of the Real Estate and Facilities function in internal and external forums.
* Adheres to Seacoast Bank's code of conduct.
EDUCATION and/or EXPERIENCE:
* Bachelor's degree required; advanced degree preferred in Business, Real Estate, Facilities Management, or related field.
* 10+ years of progressive leadership experience spanning strategy, operations, real estate and facilities oversight, and enterprise or large-scale initiatives within complex organizations; experience in banking, financial services, or other regulated industries preferred.
* Demonstrated experience leading or overseeing complex, multi-site initiatives, including real estate-related projects, capital programs, or enterprise operational efforts.
* Proven ability to partner effectively with internal and external subject matter experts to execute transactions, contractual agreements, and/or operational outcomes.
* Strong leadership, communication, and analytical skills with a track record of building structure, governance, and accountability.
* Proven ability to operate effectively with senior executives, communicate with influence, and drive alignment across diverse stakeholder groups.
* Demonstrated ability to collaborate across business lines and lead cross-functional teams to deliver disciplined, enterprise-aligned results.
* Process improvement mindset with experience assessing, refining, and scaling operational practices to improve efficiency, consistency, and outcomes.
* Proven ability to manage multiple concurrent initiatives in a fast-paced, growth-oriented environment while maintaining focus on priorities, timelines, and results.
* Commitment to Seacoast Bank's code of conduct and ethical standards.
$112k-139k yearly est. 5d ago
Credit Products Officer II (C&I Specialty)
Bankunited 4.7
Orlando, FL job
SUMMARY: A Credit Products Officer specializes in either Corporate and Industrial (C&I) loan requests and is responsible for preparing complete and accurate credit analyses in a timely manner that meets or exceeds internal business partners' needs, customer expectations, regulatory requirements and leading industry practices. They are accountable for protecting the Bank by providing an unbiased and objective view of the prospective borrower and thoroughly disclosing all identified risks. In addition, this position is responsible for the monitoring and ongoing maintenance of a portfolio, while supporting one or more Relationship Managers in this endeavor.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
Pre-screening Activities (10% of time) * Determine Risk Ratings -- Confirm the Industry Risk Rating (IRR) and Hold Limits as well as determine Borrower's Risk Rating (BRR) using the tools / matrices provided by the bank. * Prepare Spreads -- Prepare spreads in Moody's Risk Origins (C&I) to aid Relationship Manager and Line Management in determining whether to move forward with a request.
Underwriting Activities (40% of time) * Determine financial information requirements -- Work with the Relationship Manager to obtain all necessary information to underwrite the credit request. * Assist in preparation of the Pre-Approval Memorandum -- Prepare the financial portion of the pre-approval memorandum to assist Relationship Manager in obtaining concurrence to issue a Term Sheet to a prospective borrower. * Determine due diligence requirements -- Prepare due diligence request for items needed to fully underwrite the credit request and forward to Loan Closing Officer for ordering of due diligence items (lien, credit, UCC, OFAC, etc.). * Perform borrower financial analysis -- Review and analyze borrower financial information including: corporate financial statements, tax returns, and accounts payable and accounts receivable aging to determine borrower financial condition and develop cash flow analysis. * Perform guarantor financial analysis -- Review and analyze personal financial information for guarantors including personal financial statements, tax returns, real estate owned schedules, and liquidity statements to determine financial strength of guarantor. * Review and analyze all 3rd party reports -- Obtain all 3rd party reports and include findings in analysis of financial condition of borrower or guarantor. * Identify and mitigate risks -- Work with Relationship Manager to identify and mitigate all risks and disclose in the credit approval memorandum. * Collaborate in credit structuring -- Work with the Relationship Manager to structure credit requests that serve the best interest of the customer and bank. * Determine borrower, guarantor and facility risk rating -- Complete all required risk rating models and analyses. * Complete Credit Approval Memorandum and electronic approval memorandum -- Draft approval narrative in MS Word and enter the deal into the approval system (e-CAM). * Assemble approval package -- Ensure that the approval package is complete and all supporting schedules / documents are included. Preview with the RM and Line Management for any corrections or changes. * Deliver the Approval Package to Credit Products Manager (CPM), Senior Credit Products Manager (SCPM) or Managing Director of Credit Products (MDCP) depending on Corporate Approval Model -- Obtain affirmation of the credit package and support of the credit request.
Approval Activities (10% of time) * Deliver approval package to Credit -- Depending upon the approval authority required by the Corporate Approval Model, assist the CPM, SCPM or MDCP in the delivery of the approval package to the appropriate Credit Officer. * Document approvals -- Once the credit package is approved, ensure all approvals, in whatever approved format, are obtained and properly documented.
Post-approval Activities (5% of time) * Finalize credit approval package -- Ensure package is complete and forward to assigned Loan Closing Officer in Loan Administration. * Documentation Review -- Ensure the loan documents accurately reflect the credit approval. * Credit file organization -- Ensure credit information is stored according to the Bank's file storage guidelines. * Draft Post-Approval Modification Memo -- Prepare Modification Memo to document material changes to the approved credit package, as needed.
Portfolio Management Activities (30% of time) * Manage financial ticker items: Collect and review financial statements and covenant compliance and borrowing base worksheets from corporate customers. * Perform property inspections: Perform property inspections where applicable and prepare reports. * Process draw requests and extensions: Prepare and process extension requests and draw requests under approved GLOC's conducting MAC check/incurrence test if applicable. * Conduct ongoing credit assessments/reviews: Complete annual, semi-annual or quarterly reviews as required on corporate lending relationships. Prepare monthly Watch list comments and quarterly Criticized Loan Asset Reports where applicable. * Risk Rating Management: Through ongoing portfolio management, seek out early warning signs of deteriorating credit trends and make ongoing assessments relative to credit risk ratings (both positive and negative). * Research: Conduct ongoing research on industries/concepts and identify trends. * Identify cross-sale opportunities: Identify potential cross-sale situations including CRA eligible credits. * Underwrite ACH exposure: Underwrite ACH exposure for borrowing and non-borrowing clients. * Credit File Management: Perform annual review of credit files for accuracy and completeness and maintain electronic back-up of client's key financial records and documentation. * Portfolio Review: Perform ongoing (quarterly) portfolio reviews on credits of particular interest to Team Leader and Credit Administration. * Customer Service: Act as Secondary Officer to service corporate customers relative to credit servicing including participating in credit related calls with existing and prospective borrowers.
Underwriting/Portfolio Management Practice Development (5% of time) * Identify opportunities -- Seek out opportunities for continuous improvement in corporate underwriting/portfolio management practices and tools. * Collaborate -- Work with cross-functional teams as needed to develop, test, and deploy underwriting/portfolio management leading practices / tools to remain competitive in the marketplace.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree 4 year college degree in business related field, or other acceptable alternative field required
EXPERIENCE
7-9 Years of credit experience required
KNOWLEDGE, SKILLS AND ABILITIES
Must have good accounting skills developed through formal college undergraduate courses (through intermediate accounting) or through acceptable alternative means such as AIB.
ADDITIONAL INFORMATION
Candidates residing in locations within BankUnited's footprint may be given preference.
#GoForMore
$68k-94k yearly est. 2d ago
Universal Banker - Lake Mary, Orlando
Bankunited 4.7
Orlando, FL job
Sign-on bonus of $500.00 to be paid after six months of continuous serevice. SUMMARY: This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
Places holds on accounts as appropriate.
Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
Explains, promotes, refers, or sells Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer(Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
Adheres to all current policies, procedures and regulations as it relates to position.
Processes transactions from automated teller machine and night depository.
Responds professionally to customer inquiries or problems.
Assists customers with safe deposit box transactions.
Fills in for Financial Specialist Leader when absent.
May order daily supply of cash, and counts incoming cash.
Under dual control, balances cash in automated teller machines and night depository.
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.
EDUCATION
HS Diploma or GED required And
EXPERIENCE
Minimum of 1-2 years of cash handling experience (preferably Teller) required
Excellent customer service, sales, risk management and cash operations experience preferred
Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am - 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.
ADDITIONAL INFORMATION
Candidates residing in locations within BankUnited's footprint may be given preference.
$31k-38k yearly est. 2d ago
Branch Manager - Leesburg
Seacoast National Bank 4.9
Seacoast National Bank job in Clermont, FL
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*
About the Organization:
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villages residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.
About the Position:
Citizens First Bank is hiring for a Branch Manager for our Leesburg Branch! As a Branch Manager at Citizens First Bank, you will play a pivotal role in shaping the future of our community bank. The Branch Manager will lead a team of professionals, managing daily operations and ensuring excellent customer service. Your primary focus will be on fostering strong relationships with our customers, rather than solely on sales targets.
Key Responsibilities of the Branch Manager:
Leadership: Lead and inspire your team to deliver exceptional service, fostering a positive and collaborative work environment.
Customer Experience: Prioritize customer satisfaction by providing personalized financial solutions and going the extra mile to exceed expectations.
Operational Excellence: Oversee daily branch operations, ensuring efficiency, accuracy, and compliance with all regulatory requirements.
Community Engagement: Actively participate in local events and initiatives, strengthening our position as a trusted community partner.
Financial Performance: Monitor key performance indicators and identify opportunities to optimize branch performance.
For more information, please see the attached job description.
Branch Manager Requirements:
Minimum:
Bachelor's degree or applicable job knowledge, three years of experience as a personal banker, loan officer and teller in a banking environment and has the ability to communicate professionally and effectively.
Must have supervisory skills, business development skills, good customer relation skills, good general math skills, good letter composition skills, and proficiency in using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
S.A.F.E. registration is required at the time of employment. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Continual employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Preferred:
Bachelor's degree and four years of experience as a teller, loan officer and CSR with two years of lead or supervisory experience in a banking or related environment.
Completed CFT courses in teller operations, deposit operations, consumer lending, investments products, mortgage lending and supervision or equivalent knowledge.
Branch Manager Benefits:
Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous a vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$46k-62k yearly est. 4d ago
Financial Advisor-Smyrna Beach, Florida
TD Bank 4.5
New Smyrna Beach, FL job
New Smyrna Beach, Florida, United States of America **Hours:** 40 **Pay Details:** $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
TD Wealth
**Job Description:**
The Financial Advisor (FA) role is a three-year program with a forgivable draw, for financial advisors or planners who will be providing financial planning guidance & selling investment management solutions. A FA will need to leverage their experience to service the unique and complex needs of TD Wealth clients by reviewing financial goals and making investment recommendations aligned to their client's goals. The role will serve as the central point of contact, responsible for providing client service & developing the relationship to achieve greater share of wallet by helping clients achieve their goals related to asset accumulation, preservation, growth, and protection.
**Depth & Scope:**
+ Experience selling investments and providing financial plans
+ Demonstrates a commitment to being customer-centric by delivering legendary service during every customer interaction to maximize retention and growth
+ Ensures all NEW clients receive the complete on-boarding experience, which includes: a thorough client discovery, completion of a financial needs analysis to provide goals-based advice, an introduction to the centralized client servicing team as per client need, and completion of all requisite client documents
+ Ability to partner and promote lead generation
+ Manages goals, prioritizes tasks and comfortable working in a fast paced environment
+ Ensures all new & existing clients are provided with a planning experience
+ Effectively implement a process to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the client's overall wealth needs, as well as pro-active contacts
+ Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the client's relationships with TD Bank and refers to Retail and Wealth partners & affiliates as needed
+ Implements and executes a differentiated service model/experience for TD Wealth clients
+ Meets quarterly and annual sales goals
+ Deepens wallet share by anticipating client needs and suggesting the most appropriate Wealth solutions. Maximizes profitability, while ensuring the client receives an exceptional client experience
+ Identifies opportunities within your portfolio and network to refer business to Retail and Small Business/Commercial Partners
+ Executes in thorough manner that is compliant with regulations, policies and procedures
+ Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, State Insurance Commissioners, NY Department of Financial Services, etc.)
+ Ensures all Continuing Education requirements are attained
+ Responsible for understanding and adhering to TD Bank & TD Wealth Policies and Procedures
+ Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
+ Uncovers client's asset and transitions higher threshold clients to appropriate HNW Wealth partners as needed
+ Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team
+ Provides coaching, Wealth referral training & on-going feedback to Retail and Small Business staff
+ Contributes individually, as a team member and as a mentor to new FAs, to ensure strong performance, collaboration and enthusiasm
+ Represents TD Wealth to the general public in a professional manner
+ Is involved in the community and support TDBG charity and community initiatives
**Education & Experience:**
+ Bachelor's degree strongly preferred
+ 2+ years of providing advice, planning and investment sales
+ SIE, Series 7, Series 63 required
+ Required to have L&H and Series 66 (or equivalent) or the ability to obtain all within the Licensing and Registration Schedule Self-directed, with strong ability to plan own activities to achieve sales and referral goals
+ Advanced understanding of wealth products and services
+ Strong verbal and written communication skills
+ Strong organizational and time management skills
+ Ability to travel within assigned market to meet prospects, clients and partners five days a week
+ Ability to commute within assigned territory
+ Strong understanding of wealth management business development techniques
+ Strong understanding and experience interacting with retail and small business banking clients
+ Consultative sales experience required
+ Demonstrated ability to establish relationships and partner effectively with other departments
+ Proven ability to achieve sales goals
**Customer Accountabilities:**
+ Understands and supports the Bank's Customer Service Strategy
+ Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
+ Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
+ Models quality service delivery at every interaction
+ Leads and contributes to the ongoing improvement of the partner / Customer experience
**Employee/Team Accountabilities:**
+ Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
+ Participates fully as a member of the team and contribute to a positive work environment
+ May provide leadership, training, and guidance to other team members
+ Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
+ Actively shares information and knowledge, and proactively learn from the expertise of other
**OCC Language:**
+ This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.
+ Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.
+ Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position.
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Continuous
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Occasional
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Occasional
+ Crawling - Occasional
+ Climbing - Never
+ Reaching overhead - Occasional
+ Reaching forward - Occasional
+ Pushing - Occasional
+ Pulling - Occasional
+ Twisting - Occasional
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$68.6k-103k yearly 60d+ ago
Temporary Call Center Advisor - Lake Mary, FL
Seacoast National Bank 4.9
Seacoast National Bank job in Lake Mary, FL
, LASTING AN ESTIMATED 12 WEEKS This TEMPORARY position is responsible for increasing deposits, customer base, and revenue by building rapport with new and existing customers. Responsible for understanding the customer's current and future financial needs, and match Seacoast Bank's products and services to those needs. This position performs customer service, inbound relationship building, and operations within the Customer Support Center while meeting and supporting individual and organizational goals and values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building
* Exhibit consistent relationship building including, but not limited to:
* Primary function to handle high call volume and various customer interactions regarding consumer telephone banking accounts
* Ability to handle high call volume and various customer interactions at a fast pace
* Build rapport by exhibiting high competency in customer experience interactions
* Effectively utilize open and closed-ended questions to understand current and future financial goals of customers
* Confidently and proficiently explain Seacoast Bank products and services to customers
* Proven ability to create and enhance relationships based on customer needs
* Exhibit good listening skills and speak clearly and persuasively in positive or negative situations
* Respond promptly to customer needs and requests for service
* Quickly seek out appropriate people in more complex financial matters
* Able to balance business needs with customer requests while managing potential risk to bank
* Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation
* Participate in community, charitable or civic events
* Exhibit strong work ethic and teamwork, collaborating with other associates within the Customer Support Center and across the organization to develop trusting and cooperative working relationships
* Accept feedback and coaching openly and willingly from supervisors and peers to improve performance
* Build proficiencies in all consumer deposit and lending products and processes
* Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service products/processes
* Interact directly with customers by telephone or other electronic mediums to deliver an outstanding customer experience
* Provide an exceptional customer experience by adhering to Call Expectation Guidelines, demonstrate improvements based on Quality Control feedback and coaching, and help the Customer Support Center to meet or exceed Quality Control standards and Net Promoter Score expectations.
Operational Functions
* Open and process accounts for customers and perform account maintenance adhering to the bank's current policies and procedures
* Ensure adherence to AML/BSA requirements, audit procedures, security, Business Continuity, and all other regulated banking requirements
* Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship
* Adhere to Seacoast Bank's Code of Conduct and follow all safety and security procedures
* Ensure proper policy and procedure guidelines are followed in every situation including, but not limited to, policy exceptions and authority-based approvals
* Adhere to established work schedule
* Ensure customer resolution is obtained by a specific average handle time
* Work with multiple systems in order to fully service customer requests
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
* High School Diploma or equivalent required
* College degree (A.A. or A.S. or B.A. or similar) or actively perusing a college degree preferred
* 2+ years' work experience in retail sales and/or call center preferred
* 1+ years financial services experience preferred
* Ability to work a flexible schedule to accommodate the demands of a Customer Support Center, including weekends and holidays
* Proven track record in sales or customer service with a history of achieving goals in excess of expectations
* Demonstrate excellent communication (written and verbal) and interpersonal skills
* Able to work independently and exercise a high degree of initiative
* PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software and ability to learn other computer systems/programs quickly
* Fluency in Spanish or Portuguese preferred
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI - TR1
$58k-91k yearly est. 18d ago
SBA Banker III
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Business Development
* Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to:
* Call Planning and Follow-Up
* Client Retention Calls
* New Client Prospecting
* Outbound Telephone Calling Efforts
* Networking Events
* Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals.
* Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment.
* Source and build new business relationships.
Credit Acumen
* Complete understanding of all business credit facilities including, but not limited to:
* Structuring proper terms and product based on business need, useful life and business growth.
* Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential.
* Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy.
* Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations.
* Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities.
* Able to balance business needs with customer requests while managing potential risk to the bank.
* Adheres to Seacoast Bank's Code of Conduct.
* Acts as a mentor to junior level SBA Lenders within Seacoast Bank.
* Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed.
EDUCATION and/or EXPERIENCE:
* High School Diploma or equivalent required.
* College degree in a financial related discipline preferred.
* 5+ years of directly related SBA experience preferred.
* 10+ years in business development and/or financial services experience required.
* Demonstrate excellent communication (written and verbal) and interpersonal skills.
* PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
$51k-96k yearly est. 11d ago
Teller - Clermont
Seacoast National Bank 4.9
Seacoast National Bank job in Clermont, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building
Exhibit consistent relationship building including, but not limited to:
Prepare for various customer interactions
Build rapport
Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
Match customer needs to Seacoast Bank products and services
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
Respond promptly to customer needs and requests for service.
Quickly seek out appropriate people in more complex financial matters.
Able to balance business needs with customer requests while managing potential risk to bank.
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
Participate in community, charitable or civic events.
Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in outbound calling process.
Develop skills to identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes.
Operations
Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures.
Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies.
Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed.
Balance cash drawer daily and monitors own work for accuracy.
Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship.
Adhere to Seacoast Bank's Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-36k yearly est. 5d ago
Senior Credit Risk Review Officer
Seacoast National Bank 4.9
Seacoast National Bank job in Orlando, FL
Responsible for assisting the Credit Risk Review (CRR) team in executing its mandate of providing a fully independent assessment of credit risk management (1st line) and control (2nd line) to the Board of Directors and stakeholders of Seacoast Banking Corporation of Florida (SBC). The primary goals of the Senior Credit Risk Review Officer are the accurate and timely evaluation of credit ratings, credit practices and credit risk monitoring to ensure the proper identification and management of credit risk across SBC.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Conduct regular risk assessments to assess the quantity of credit risk, quality of credit risk management, aggregate credit risk and direction of credit risk in accordance with regulatory guidance for an assigned portfolio of facilities.
* Assist in the planning and preparation of credit reviews as directed.
* Complete individual credit reviews for all divisions including, but not limited to, reviewing loan terms and structures, analyzing borrowers/guarantor/counterparty financial performance, assessing economic/industry operating environment, and other relevant risk factors.
* Assess the accuracy of regulatory classifications, internal risk ratings, probability of default (PD) and loss given default (LGD) analysis and recommend changes as necessary.
* Ensure all credit extensions have been made in compliance with lending policies, procedures and U.S. regulatory guidance and identify deficiencies in credit processes.
* Discuss potential issues with responsible account officers, credit officers, CRR management and other relevant stakeholders as necessary and/or directed.
* Prepare review reports of examination based upon CRR guidelines, as necessary.
* Verify adequacy of the Current Expected Credit Loss (CECL) process and reserve levels as necessary.
* Proactively recommend changes to credit policies and procedures as necessary.
* Maintain up-to-date knowledge of assigned industries and/or portfolios, regulatory policies and requirements and new/pending laws and regulations and their potential impact on the bank and CRR.
* Maintain a thorough understanding of bank compliance rules and regulations.
EDUCATION and/or EXPERIENCE
* Bachelor's degree in Finance, Accounting, Economics, or Business Administration or equivalent work experience is necessary. MBA or financial certification (CFA, FRM, etc.) is highly desirable.
* Successful completion of a formal financial services credit training program preferred.
* Approximately 10-15 years' experience in credit, credit review and/or credit administration with a financial institution and/or U.S. regulatory agency (OCC, FRB, etc.). Experience at both is highly preferred.
* Ability to assess and provide objective insight on various credit processes.
* Familiarity with a variety of credit products (e.g. corporate credit, commercial real estate, residential mortgages, consumer retail financing, etc.) and willingness to lean new credit products.
* Ability to work independently with minimal supervision.
* Excellent interpersonal, communication (verbal and written) and negotiating skills.
* Proficient in Microsoft Office Suite required; familiarity with SQL, Python or other data analytics tools a plus.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
$96k-135k yearly est. 3d ago
Fraud Analyst (Temporary)
Seacoast Bank 4.9
Seacoast Bank job in Winter Garden, FL
can be located at any Seacoast Bank office within the state of Florida.
This is a temporary employment opportunity.
Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system.
Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure.
Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses.
Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses.
Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff.
File criminal charges within the appropriate jurisdictions and take civil action through legal means.
Attend court as necessary to represent bank.
Provide reports and status updates on recovery and fraud investigations.
Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes.
Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up.
Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns.
Investigate process and partner with the U.S. Secret Service on counterfeit cash received.
Monitor suspected scams and notify branch personnel to mitigate loss.
Identify and escalate potential loss prevention and/or compliance issues to Senior Management.
Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses.
Review and process charged off checking accounts for branches based on established guidelines and approvals.
Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations.
Administer user rights for Campus building access system
Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention.
Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents.
Responsible for reviewing security related reports.
Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft.
Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and/or EXPERIENCE:
High School graduate plus 2 year degree; 4 year degree preferred.
3 to 5 years' experience in working in a bank or law enforcement environment preferred.
Minimum of 2 years Loss Prevention experience.
Experience of working in an environment requiring detail input and review.
Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures.
Strong analytical, communications and decision-making skills.
Thorough knowledge of applicable laws and regulations.
Ability to read, analyze and interpret governmental regulations and regulatory guidance.
Well organized with the ability to manage multiple tasks and priorities.
Excellent written and verbal communication skills.
Strong research skills.
Ability to deal with problems involving several concrete variables in standardized situations.
PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1