Seacoast Bank jobs in Sarasota, FL - 56 jobs

can be located anywhere in Florida within the Seacoast Bank footprint. The Treasury Management (TM) Client Support Specialist II provides exceptional telephone and email support to clients for all TM products and services. Research and respond to TM client inquiries in a professional, timely, and efficient manner. Strives to achieve full resolution which drives customer satisfaction and successful outcomes on a consistent basis. Works in conjunction with the TM Premier Services Coordinator to provide ‘white glove' support for the most complex high value TM clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services. Troubleshoot all issues and escalate to TM Operations and Management if necessary. Take initiative to research and identify root causes of problems. Possess a strong understanding and technical knowledge of TM products, services, pricing and billing, systems, data transmissions, file formats, and protocols used for the delivery and support of TM products and services. Expedite service requests timely and efficiently following all bank policies and procedures. Identify additional product needs and partner with Treasury Sales Officers, Implementation, & TM Operations. Complete understanding of required TM Agreements and forms, authority levels, & Policy & Procedures. May perform various TM daily operational support functions as necessary such as clearing on-line banking self-enrollment exceptions, clearing Anomaly Alerts, verifying next day funding file amounts for Merchant Services, and additional tasks as assigned. May participate in various committees, projects, system upgrades including testing, and on future bank acquisitions. Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: Bachelor's degree or equivalent work experience with minimum 3 years in banking and customer service. Minimum 3 years in TM Sales Support and/or Customer Care role. Fluent in both English and Spanish. Requires excellent customer service telephone skills, patience, and ability to diffuse tense and upset clients. Ability to develop rapport and communicate effectively with clients both verbally and in writing. Full understanding of all TM products and services, including how and why businesses utilize them. Capable of dealing with complex business banking needs. Proficient in bank operations and regulations. Possess ability to work independently and understand when supervisory approval is required in unusual or sensitive situations. Must be able to have a flexible schedule, able to work during all days and hours of operation including weekends and occasional non-bank operational hours. Must be available to work overtime as necessary. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. * Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. * Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. * Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. * Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. * File criminal charges within the appropriate jurisdictions and take civil action through legal means. * Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. * Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. * Investigate process and partner with the U.S. Secret Service on counterfeit cash received. * Monitor suspected scams and notify branch personnel to mitigate loss. * Identify and escalate potential loss prevention and/or compliance issues to Senior Management. * Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. * Review and process charged off checking accounts for branches based on established guidelines and approvals. * Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. * Administer user rights for Campus building access system * Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. * Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. * Responsible for reviewing security related reports. * Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: * High School graduate plus 2 year degree; 4 year degree preferred. * 3 to 5 years' experience in working in a bank or law enforcement environment preferred. * Minimum of 2 years Loss Prevention experience. * Experience of working in an environment requiring detail input and review. * Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. * Strong analytical, communications and decision-making skills. * Thorough knowledge of applicable laws and regulations. * Ability to read, analyze and interpret governmental regulations and regulatory guidance. * Well organized with the ability to manage multiple tasks and priorities. * Excellent written and verbal communication skills. * Strong research skills. * Ability to deal with problems involving several concrete variables in standardized situations. * PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences. Depth & Scope: * Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines * Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities * Work focus time horizon is generally short term with low to moderate risk * Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers * Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety * Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience * Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs * Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product) * Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: * HS Diploma or GED required; undergraduate degree preferred * 2+ years related experience working with customers and or sales in any capacity or equivalent * Notary License (preferred) * Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service * Proven ability to meet and exceed Customers' expectations * Strong organization skills to handle multiple tasks in a fast-paced environment * Effective verbal and written communication skills * Sound judgment in decision making and problem solving * Ability to multi-task and maintain order in the Store * Good working knowledge of Outlook, Lotus Notes, Word and Excel * Ability to supervise and lead others * Ability to provide community services Customer Accountabilities: * Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations * Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items * Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline * Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations * Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints * Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence * Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels * Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests * Leads and coaches frontline colleagues on effective Customer complaint resolution * Shared accountability with Store Leaders for Lobby Leadership * Acts as leader in achieving an overall Legendary Customer experience in the Store * Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met * Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements * Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs * Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures Shareholder Accountabilities: Operational Accountability * Strong working knowledge of all operational systems and databases * Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries * Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety * Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store * Ownership/oversight of simple to complex daily branch administrative duties * Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results * Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication * Understands and applies operating policies and procedures * Contributes to business objectives for Operational Excellence * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations * Supports and participates in process improvement opportunities * Ensures necessary due diligence to support the accuracy of all Customer transactions/activities * Is knowledgeable of and complies with Bank Code of Conduct Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues * Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.) * Supports, mentors and coaches team members in their professional development * Creates and fosters a cohesive team and promotes a strong colleague experience * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams * Onboards team members to ensure a positive experience and proficiency in role * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally * Under the direction of the Manager, participates in performance management activities of the teller team and platform team OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Continuous Standing - Frequent Walking -Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) -Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Job Description . This TEMPORARY role will begin on February 23, 2026. This Temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Develop an introductory understanding of consumer deposit and lending products and processes. Develop proficiencies in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Observe presentations regarding banking products/services through networking events. Develop a strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. May be assigned vault responsibilities. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 6 months cash handling experience required. Minimum of 6 months previous experience in retail sales and/or financial services experience preferred. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. This TEMPORARY role will begin on February 23, 2026.

Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $119,110 - $193,550 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Audit **Job Description:** The Senior Audit Manager is accountable for providing specialized in-depth audit expertise and responsible for contributing to the planning, risk assessment and execution of audits and related processes enterprise and/or division wide. **Depth & Scope** + Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required + May support audits for a particular business, function or project as a subject matter expertise + Highly specialized expert with in-depth knowledge to manage audits for multiple, significant complex businesses, functional areas and/or global business lines + Directs, oversees, plans and executes efficient and effective audits to ensure appropriate coverage for areas of expertise + May leads and execute audits and has an overall responsibility for the completion of the audit + Evaluates internal and external risks for assigned business lines + Communicates recommendations and process improvements to management in area(s) of expertise + Monitors business line projects + May contribute to, and/or review, area(s) of expertise in the final audit report following CAE review and approval + Provides meaningful recommendations to audit procedures and programs + Completes Post Audit Feedback Form for self + Communicates status and escalate issues + Clears review notes following each review + Participates in post-audit critique meeting + Participates in completion of the quarterly Control Dashboard process + Reviews reports from QA team, peer reviews and Regulator feedback and makes necessary enhancements, as required + Contributes to completion of the annual RAP and Annual Audit Plan for assigned area(s) + Key member in Centers of Excellence + Participates in continuous monitoring/call program + May participates on or leads various projects/ division initiatives as needed + Demonstrates TD leadership Core Values + Recognizes team members' contributions + Strong presentation skills when delivering training and presentation at the division level, industry conferences, workshops, etc. **Education & Experience:** + Undergraduate degree required + 10+ years of relevant experience \#LI-AMCBCorporate **Accountability** N/A **Travel** **Domestic Travel:** Frequent 34-66% **International Travel:** Never 0% **Physical Requirements** **Performing multiple tasks:** Continuous 67-100% **Operating standard office equipment:** Continuous 67-100% **Responding quickly to sounds:** Occasional 1-33% **Sitting:** Continuous 67-100% **Standing:** Occasional 1-33% **Walking:** Occasional 1-33% **Moving safely in confined spaces:** Occasional 1-33% **Lifting/Carrying (under 25 lbs.):** Occasional 1-33% **Lifting/Carrying (over 25 lbs.):** Never 0% **Squatting:** Occasional 1-33% **Bending:** Occasional 1-33% **Kneeling:** Never 0% **Crawling:** Never 0% **Climbing:** Never 0% **Reaching overhead:** Never 0% **Reaching forward:** Occasional 1-33% **Pushing:** Never 0% **Pulling:** Never 0% **Twisting:** Never 0% **Concentrating for long periods of time:** Continuous 67-100% **Reading, writing and comprehending instructions:** Continuous 67-100% **Adding, subtracting, multiplying and dividing:** Continuous 67-100% **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaining market leadership presence in the local community. The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and 504 as well as generating and managing a portfolio of business and corresponding relationships, while seeking new accounts through calling efforts, marketing, and referrals. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Development Quickly establish a consistent SBA business development cadence in the marketplace which includes but is not limited to: Call Planning and Follow-Up Client Retention Calls New Client Prospecting Outbound Telephone Calling Efforts Networking Events Maintain and expand a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals. Responsible for sales, credit analysis, proper loan structuring (SBA loan packaging and submission), client interviewing and perceptive character judgment. Source and build new business relationships. Credit Acumen Complete understanding of all business credit facilities including, but not limited to: Structuring proper terms and product based on business need, useful life and business growth. Basic understanding of business and personal financial statements and tax returns to identify credit worthiness and identifying risk potential. Ability to identify short- and long-term credit facility needs based on business sales cycle, type of business, growth plans, and business strategy. Educates prospective clients about the Bank's underwriting guidelines, SBA programs and all applicable government regulations. Coordinates with attorney, loan closer and other involved staff to assure timely loan closing and funding activities. Able to balance business needs with customer requests while managing potential risk to the bank. Adheres to Seacoast Bank's Code of Conduct. Acts as a mentor to junior level SBA Lenders within Seacoast Bank. Adheres to policy & procedure of Seacoast Bank and must comply with BSA/AML/OFAC regulations and guidelines. Accept loan applications and the collection all required applicant information while following Fair Lending performance standards and ensuring fair and equal treatment to all applicants. Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the applicant and their credit needs. Proactively helps to resolve customer concerns in a timely, professional, and positive manner, escalating issues to the next level of authority as needed. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required. College degree in a financial related discipline preferred. 5+ years of directly related SBA experience preferred. 10+ years in business development and/or financial services experience required. Demonstrate excellent communication (written and verbal) and interpersonal skills. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

SUMMARY: A Credit Products Officer specializes in either Corporate and Industrial (C&I) loan requests and is responsible for preparing complete and accurate credit analyses in a timely manner that meets or exceeds internal business partners' needs, customer expectations, regulatory requirements and leading industry practices. They are accountable for protecting the Bank by providing an unbiased and objective view of the prospective borrower and thoroughly disclosing all identified risks. In addition, this position is responsible for the monitoring and ongoing maintenance of a portfolio, while supporting one or more Relationship Managers in this endeavor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Pre-screening Activities (10% of time) * Determine Risk Ratings -- Confirm the Industry Risk Rating (IRR) and Hold Limits as well as determine Borrower's Risk Rating (BRR) using the tools / matrices provided by the bank. * Prepare Spreads -- Prepare spreads in Moody's Risk Origins (C&I) to aid Relationship Manager and Line Management in determining whether to move forward with a request. Underwriting Activities (40% of time) * Determine financial information requirements -- Work with the Relationship Manager to obtain all necessary information to underwrite the credit request. * Assist in preparation of the Pre-Approval Memorandum -- Prepare the financial portion of the pre-approval memorandum to assist Relationship Manager in obtaining concurrence to issue a Term Sheet to a prospective borrower. * Determine due diligence requirements -- Prepare due diligence request for items needed to fully underwrite the credit request and forward to Loan Closing Officer for ordering of due diligence items (lien, credit, UCC, OFAC, etc.). * Perform borrower financial analysis -- Review and analyze borrower financial information including: corporate financial statements, tax returns, and accounts payable and accounts receivable aging to determine borrower financial condition and develop cash flow analysis. * Perform guarantor financial analysis -- Review and analyze personal financial information for guarantors including personal financial statements, tax returns, real estate owned schedules, and liquidity statements to determine financial strength of guarantor. * Review and analyze all 3rd party reports -- Obtain all 3rd party reports and include findings in analysis of financial condition of borrower or guarantor. * Identify and mitigate risks -- Work with Relationship Manager to identify and mitigate all risks and disclose in the credit approval memorandum. * Collaborate in credit structuring -- Work with the Relationship Manager to structure credit requests that serve the best interest of the customer and bank. * Determine borrower, guarantor and facility risk rating -- Complete all required risk rating models and analyses. * Complete Credit Approval Memorandum and electronic approval memorandum -- Draft approval narrative in MS Word and enter the deal into the approval system (e-CAM). * Assemble approval package -- Ensure that the approval package is complete and all supporting schedules / documents are included. Preview with the RM and Line Management for any corrections or changes. * Deliver the Approval Package to Credit Products Manager (CPM), Senior Credit Products Manager (SCPM) or Managing Director of Credit Products (MDCP) depending on Corporate Approval Model -- Obtain affirmation of the credit package and support of the credit request. Approval Activities (10% of time) * Deliver approval package to Credit -- Depending upon the approval authority required by the Corporate Approval Model, assist the CPM, SCPM or MDCP in the delivery of the approval package to the appropriate Credit Officer. * Document approvals -- Once the credit package is approved, ensure all approvals, in whatever approved format, are obtained and properly documented. Post-approval Activities (5% of time) * Finalize credit approval package -- Ensure package is complete and forward to assigned Loan Closing Officer in Loan Administration. * Documentation Review -- Ensure the loan documents accurately reflect the credit approval. * Credit file organization -- Ensure credit information is stored according to the Bank's file storage guidelines. * Draft Post-Approval Modification Memo -- Prepare Modification Memo to document material changes to the approved credit package, as needed. Portfolio Management Activities (30% of time) * Manage financial ticker items: Collect and review financial statements and covenant compliance and borrowing base worksheets from corporate customers. * Perform property inspections: Perform property inspections where applicable and prepare reports. * Process draw requests and extensions: Prepare and process extension requests and draw requests under approved GLOC's conducting MAC check/incurrence test if applicable. * Conduct ongoing credit assessments/reviews: Complete annual, semi-annual or quarterly reviews as required on corporate lending relationships. Prepare monthly Watch list comments and quarterly Criticized Loan Asset Reports where applicable. * Risk Rating Management: Through ongoing portfolio management, seek out early warning signs of deteriorating credit trends and make ongoing assessments relative to credit risk ratings (both positive and negative). * Research: Conduct ongoing research on industries/concepts and identify trends. * Identify cross-sale opportunities: Identify potential cross-sale situations including CRA eligible credits. * Underwrite ACH exposure: Underwrite ACH exposure for borrowing and non-borrowing clients. * Credit File Management: Perform annual review of credit files for accuracy and completeness and maintain electronic back-up of client's key financial records and documentation. * Portfolio Review: Perform ongoing (quarterly) portfolio reviews on credits of particular interest to Team Leader and Credit Administration. * Customer Service: Act as Secondary Officer to service corporate customers relative to credit servicing including participating in credit related calls with existing and prospective borrowers. Underwriting/Portfolio Management Practice Development (5% of time) * Identify opportunities -- Seek out opportunities for continuous improvement in corporate underwriting/portfolio management practices and tools. * Collaborate -- Work with cross-functional teams as needed to develop, test, and deploy underwriting/portfolio management leading practices / tools to remain competitive in the marketplace. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree 4 year college degree in business related field, or other acceptable alternative field required EXPERIENCE 7-9 Years of credit experience required KNOWLEDGE, SKILLS AND ABILITIES Must have good accounting skills developed through formal college undergraduate courses (through intermediate accounting) or through acceptable alternative means such as AIB. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference. #GoForMore

SUMMARY: The Treasury Solutions Analyst provides strategic sales support to Treasury Solutions Officers (TSOs). This position directly supports new business generation through the development of proposals, presentations, pro forma, requests for proposals (RFPs) and requests for information (RFIs). Treasury Solutions Analysts also perform extensive data analyses of client and portfolio metrics to uncover sales opportunities and prepare relationship reviews for key clients to assist in managing profitability. This position may also participate in other key sales related initiatives including, but not limited to, cross-sell identification and origination, calling activities, coordination of implementations, and support for risk/legal/compliance-related initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. * Prepares sales tools and exhibits, such as presentations (internal and external), proposals, pro forma, client schematics, relationship reviews, etc. * Develops customized responses to RFPs and RFIs. Collaborates with TSOs and/or RMs/Bankers from other lines of business to complete Executive Summary and establish pricing. * Supports pricing/re-pricing initiatives by partnering with the TSO to ensure existence of exception pricing for respective client accounts and performing system inputs of approved exception pricing. * Reviews account analysis statements for designated clients and manages required client communications and/or corrections. * Performs data-mining of sales/retention opportunities and prepares consolidated presentation of service usage/profitability information. * Identifies cross-sell opportunities and partners with TSOs to develop portfolio growth strategy. * Participates in pre-call planning sessions and supports complex and/or multi-service sales pitches by preparing information, attending meetings, and handling post-call follow-up information requests. * Works closely with clients and implementation team to support implementations on behalf of the Sales team. Facilitates meetings, informing escalated issues, and processing non-standard client requests once approved. * Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). * Adheres to Bank policies and procedures and completes required training. * Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or a minimum of 7 years of relevant business experience required. EXPERIENCE * Minimum 2 years of sales and service experience in treasury sales or operation management, including proficiency in related systems and operational process required. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of Treasury & Payment Solutions, including product features and benefits. * Proven track record of strong interpersonal, written communication, presentation, multi-tasking and professional telephone skills with clients and internal teammates. * Proficiency with Word, Excel, and PowerPoint. ADDITIONAL INFORMATION * Candidates residing in locations within BankUnited's footprint may be given preference.

Job Description The Director of Real Estate Strategy & Facilities is an accomplished, results-driven executive responsible for shaping and executing Seacoast's real estate and facilities strategy. The role combines strategic leadership with disciplined operational execution to ensure the Bank's physical footprint supports business objectives, workforce strategy, regulatory requirements, and long-term scalability. The Director oversees the Bank's planning, governance, and delivery of real estate initiatives including branch expansions and consolidations, acquisitions, real estate development and renovation initiatives, space planning, facilities optimization and other related projects. With a focus on supporting the Bank's growth and evolving operating model, the role partners closely with executive leadership across the Bank to drive disciplined, enterprise-aligned outcomes. The Director leads a multidisciplinary team of approximately 20 professionals across the Facilities and General Services team, and is accountable for creating structure, clarity, and ensuring performance across the function. ESSENTIAL DUTIES AND RESPONSIBILITIES: Real Estate Strategy & Transactions Leads the development and execution of Seacoast's real estate strategy, ensuring alignment with organizational goals, operational needs, and long-term growth plans. Provides strategic oversight and direction for real estate transactions and negotiations, including leases, renewals, acquisitions, and dispositions, working in close partnership with internal and external subject-matter experts. Evaluates and recommends real estate opportunities that optimize space utilization, support workforce and business needs, in alignment with the Bank's evolving operating model. Oversees due diligence, financial analysis, and risk assessment for all real estate transactions and projects, ensuring informed, well-governed decision making. Defines, refines and monitors performance metrics and KPIs to assess portfolio effectiveness, space utilization, capital deployment, and alignment with workforce and business strategy. Builds and manages effective relationships with landlords, brokers, legal counsel, and other external partners to proactively support successful implementation of real estate strategies. Property & Facilities Management Oversees facilities operations across all bank locations, ensuring environments are safe, efficient, compliant, and supportive of business and workforce needs. Provides leadership and clear direction to the Facilities and General Services team, establishing priorities, expectations, and accountability across day-to-day operations. Develops and implements policies, procedures, and governance standards for property operations, maintenance, and compliance. Partners with internal stakeholders to manage facilities related expenditures, capital planning, budgets, and vendor contracts. Drives accountability through operational metrics and performance reporting across facilities operations. Oversees construction and facilities projects to achieve on-time and on-budget outcomes while balancing operational and business needs. Evaluates and implements improvements to facilities and property management processes, including opportunities to streamline workflows, improve transparency, and selectively deploys tools or technology to support operational maturity and efficiency. Cross-Functional Collaboration Partners with business line leaders and executive leadership to understand operational priorities and translates them into effective, enterprise-aligned real estate solutions. Serves as a trusted advisor to senior leaders, balancing business growth objectives with institutional standards, capacity constraints, and long-term scalability. Facilitates clear, disciplined communication and decision-making across functions to support strategic initiatives and optimize outcomes. Navigates complex organizational dynamics with professionalism and sound judgment, influencing outcomes across differing perspectives while maintaining alignment with enterprise priorities. Proactively engages with stakeholders to identity and resolve cross-functional tensions related to space, location strategy, and facilitates decisions to enable execution without unnecessary friction. Leadership & People Development Mentors and coaches team members to support professional growth, engagement, and sustained performance. Builds and sustains a culture focused on continuous improvement, disciplined execution, and operational excellence. Recruits, retains, and develops talent to meet current organizational needs while preparing the function for future growth and increased complexity. Routinely assesses team structure, roles, and capacity to ensure alignment with business priorities and effective allocation and use of resources. Provides regular feedback and direction to the team to promote clarity, ownership, and consistent performance. Compliance & Risk Management Ensures compliance with applicable regulatory, legal, ethical, and risk management requirements related to real estate and facilities. Maintains strong knowledge of relevant banking regulations, industry trends, and emerging issues affecting real estate and facilities, and assesses their potential impact on the Bank. Partners with internal and external stakeholders to proactively identify, escalate, and address risks in a timely and transparent manner. Other Responsibilities Prepares and presents clear, actionable reports, analyses, and recommendations to executive leadership and governance forums, supporting informed decision-making. Leads or contributes to special projects and enterprise initiatives that require cross-functional coordination and disciplined execution. Travel is required to support key locations, stakeholder engagement, team leadership, and representation of the Real Estate and Facilities function in internal and external forums. Adheres to Seacoast Bank's code of conduct. EDUCATION and/or EXPERIENCE: Bachelor's degree required; advanced degree preferred in Business, Real Estate, Facilities Management, or related field. 10+ years of progressive leadership experience spanning strategy, operations, real estate and facilities oversight, and enterprise or large-scale initiatives within complex organizations; experience in banking, financial services, or other regulated industries preferred. Demonstrated experience leading or overseeing complex, multi-site initiatives, including real estate-related projects, capital programs, or enterprise operational efforts. Proven ability to partner effectively with internal and external subject matter experts to execute transactions, contractual agreements, and/or operational outcomes. Strong leadership, communication, and analytical skills with a track record of building structure, governance, and accountability. Proven ability to operate effectively with senior executives, communicate with influence, and drive alignment across diverse stakeholder groups. Demonstrated ability to collaborate across business lines and lead cross-functional teams to deliver disciplined, enterprise-aligned results. Process improvement mindset with experience assessing, refining, and scaling operational practices to improve efficiency, consistency, and outcomes. Proven ability to manage multiple concurrent initiatives in a fast-paced, growth-oriented environment while maintaining focus on priorities, timelines, and results. Commitment to Seacoast Bank's code of conduct and ethical standards.

Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $72,280.00 - $108,160.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Governance & Control **Job Description:** The Senior Governance & Control Analyst provides specialized business governance and control guidance and support for a business or functional area and implements policies/processes and/or initiatives to meet business governance and control objectives. May provide complex reporting, analysis, testing and assessments at the functional or enterprise level and is generally a lead or SME for a given area/function. **Depth & Scope:** + SME level professional role requiring in-depth business knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas + Integrates the broader organizational context into advice and solutions within own area + Understands a certain aspect of the industry, competition and the factors that differentiate the organization + Applies best practices to implement process, product or service improvements + Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs + Contributes to setting standards within area of expertise + Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders + Uses advanced methods to contribute to new solutions and recommend standards against which others will operate + Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels + Works independently as a SME or lead and guides others within area of expertise **Education & Experience:** + Undergraduate degree preferred + Broad and deep knowledge of business and risk and control environment + 5+ years of relevant experience + Proficient knowledge of governance, risk and control procedures, strategies & tactics + Proficient Knowledge of current and emerging trends + Skill in mentoring/ coaching others + Skill in using analytical software tools, data analysis methods and reporting techniques + Skill in using computer applications including MS Office + Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build relationships + Ability to work successfully as a member of a team and independently + Ability to exercise sound judgment in making decisions + Ability to analyze, research, organize and prioritize work while meeting multiple deadlines + Ability to process and handle confidential information with discretion **Preferred Qualifications:** **The successful candidate will articulate their abilities in the below** + **Expert level of writing Controls, Policy and Procedures** + **Cross Functional Collaboration Skills with high level of visibility at Executive level** + **Root Cause Analysis Proficiency** + **Analytical and Critical Thinking Capabilities** + **Ability to Translate Complex Data into Clear Documentation** + **Executive level oral & written communication skills; ability to ARTICULATE a blend of Creation AND Presentation skills are paramount for success in this role** **Customer Accountabilities:** + Provides specialized business governance and control related advice/support to management/leadership and respective teams for area(s) of specialization + Leads on the implementation of governance and control initiatives in support of the overall business/function strategy + Manages a set of business governance and control work activities requiring coordination across multiple areas + Reviews processes and controls and connects the dots across issues and control deficiencies in order to increase standardization of solutions, processes and controls + Supports/manages the integrated implementation of policies/processes/procedures/changes across multiple functional areas + Provides subject matter expertise to projects/initiatives, and participates in identifying, designing and testing solutions and supporting implementation activities **Shareholder Accountabilities:** + Ensures programs/policies/practices are well-managed, meet business needs/priorities, and comply with internal/external requirements + Exercises discretion in managing communication/correspondence, information and all matters of confidentiality + Conducts research projects; supports the development/delivery of materials and presentations to management or broader audience + Adheres to enterprise frameworks or methodologies that relate to activities for own business area + May lead work streams by acting as a project lead/SME for medium-scale projects/initiatives in accordance with project management methodologies + Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite + Is knowledgeable of and complies with Bank Code of Conduct **Employee/Team Accountabilities:** + Participates as a member of the team, supports a positive work environment and ensures timely communication + Supports team by regularly enhancing knowledge/expertise in own area and participates in knowledge transfer + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Keeps others informed about the status/progress of projects + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Contributes to a fair, positive and equitable environment + Acts as a brand ambassador for your business area/function and the Bank **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

QUALIFICATIONS: High School Diploma or equivalent required. Minimum of 6 months cash handling experience required. College degree or 1+ years in retail sales and/or financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. ESSENTIAL JOB FUNCTIONS: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to close sales based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Strong understanding of Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Deliver presentations regarding banking products/services through networking events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization to develop trusting and cooperative working relationships. Actively pursue NMLS registration status. Build proficiencies in all consumer deposit and lending products and processes. Develop on an introductory understanding of small business deposit and lending products and processes. Demonstrate proficiency in outbound calling process. Develop skills to identify referral opportunities with internal business partners. Display proficiency in Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Operations Open and process accounts, perform account maintenance, process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures, to include AML/BSA requirements. Ensure branch adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements. Responsible for reviewing and adhering to branch operational procedures and controls while communicating updates to associates. Follows up on all audit deficiencies. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. While performing the duties of this job, the associate is frequently required to stand. The associate must occasionally lift and/ or move up to 25 pounds and may be required to stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI - TR1

The Director of Operational Excellence - Community Banking provides strategic leadership and operational oversight for Seacoast's community branch network. This role ensures that all branches deliver a consistent, efficient, and compliant customer experience while supporting strategic growth initiatives. They are responsible for overseeing all community banking operations, ensuring efficiency, compliance, and exceptional customer service across branches. The Director partners closely with Community Leadership, Human Resources, First/Second Line Risk, Compliance, and Technology to ensure branch operations align with organizational strategy and growth objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Champion a culture of operational excellence by setting high standards for branch day-to-day branch operations and customer experience. * Ensure operational practices are consistent, scalable, and aligned with Seacoast Bank's strategic priorities. Providing leadership, training, and management to ensure operational controls and people systems are in place for exceptional service. * Design and implement streamlined workflows, leveraging technology and automation to improve efficiency, reduce errors, and enhance service delivery. * Improving the performance, productivity, customer experience, efficiency, and profitability of the channel through effective leadership and training. * Ensure branch network adherence to AML/BSA requirements and fostering of a culture focused on managing bank risk. * Identify and implement process improvements, automation, and cost-saving initiatives across all operational departments to enhance service delivery and operational effectiveness. * Strong command and implementation of operational policies and procedures to maximize performance. * Drives improvement, clarity, and consistency of policies and procedures. * Advanced knowledge of branch utilized hardware and software and how to align training, enhancements, and service needs with support departments when needed. * Evaluating transaction reports and account balances for accuracy and clarity and ensuring the department meets performance standards. * This role requires a high level of competence and confidence in handling financial issues, with the ability to make decisions with the approval of management. * Direct and manage all operational functions of the community branch network, including audit, compliance, transaction processing, and customer service. * Contribute to the development and execution of strategic initiatives that enhance member experience and operational efficiency. * Collaborate with executive leadership to align operational goals with organizational objectives. * Establish and monitor operational KPIs, driving accountability and continuous improvement across all branches. Use data-driven insights to identify gaps and implement corrective actions. Implement initiatives to drive continuous improvement and achieve operational goals. * Ensure all operations comply with banking regulations and internal policies. Support audits and examinations, maintaining appropriate documentation and internal controls. EDUCATION and/or EXPERIENCE: * A bachelor's degree in business administration, finance, or a related field is required. * A minimum of 8 years of experience in community banking operations or retail management, including multi-location oversight. * Excellent communication and stakeholder management skills; ability to influence across all levels of the organization. * Demonstrated success in operational excellence initiatives, including process redesign, workflow automation, and efficiency improvements. * Proven track record in operations and compliance, with deep knowledge of banking regulations, audit standards, and control frameworks. * Experience leading large-scale change management projects, including technology implementations and operational transformations. * Strong background in performance management, including KPI development, operational analytics, and continuous improvement methodologies. * Familiarity with digital banking platforms, automation tools, and emerging technologies that enhance operational efficiency. * Exceptional ability to influence without direct authority, collaborating across multiple business lines and senior leadership teams. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

Hours: 40 Pay Details: $28.25 - $42.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. Depth & Scope: Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations Leads and coaches advisory team on advice giving strategies and overall product and services acumen Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth Actively participates in community events, promoting the TD Brand while servicing the needs of the community Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: Undergraduate degree or equivalent experience 2+ years experience working with customers and or sales in any capacity or equivalent Supervisory or leadership experience preferred Demonstrated ability to provide Legendary Customer Service Strong verbal and written communication skills Sales and Operational Management skills Ability to manage competing priorities Previous consumer and residential lending experience preferred Proficient in Microsoft Office Knowledge of banking products and services preferred Demonstrated organization, interpersonal, communication and decision-making skills Shows proficiency with expense management Notary License (Preferred) Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake Customer Accountabilities: Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality Understands and supports the Bank's Customer Service Strategy Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements Shareholder Accountabilities: Leads and drives operational compliance of all Store operations including teller and platform operations Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management Develops/leads Store in Operational Excellence plan Vault Management, including Monthly Vault and drawer audits Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store Understands and applies operating policies and procedures Supports the timely and accurate completion of business processes and procedures Escalates non-standard or high-risk transactions/activities as necessary Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations Supports and participates in process improvement opportunities Ensures necessary due diligence to support the accuracy of all Customer transactions/activities Proficiency, understanding, compliance with of the Bank Code of Conduct Employee/Team Accountabilities: Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken Leads, reinforces, and embeds TD's shared commitments Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives Acts as a brand champion for your business area/function and the bank, both internally and/or externally OCC Language: This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

The collateral valuation function is an integral component of the underwriting and lending processes for loans secured by commercial or residential real estate. The Senior Commercial Appraisal Reviewer is responsible for review of real estate valuation services in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP), other federal regulatory requirements, and Seacoast Bank Policy to support the bank's real estate lending activities requirements, as well as completing verbal and written communication with bank officers and fee appraisers pertaining to appraisal review, report corrections, completion status and general appraisal information. The position may also coordinate with appraisal procurement personnel to carry out the responsibilities of the department. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Perform compliance or technical reviews of commercial and residential real estate appraisals to provide conclusions on acceptability and ensure requirements meet internal credit processes. * Maintain thorough and up-to-date knowledge of all guidelines, products and systems that are pertinent to the appraisal and the loan review process. * Advocate for the bank to ensure quality appraisal reports are being provided by the appraisers. * Meet or exceed all key performance indicators including quality, turn time and production to ensure departmental and Bank success. * Manage and prioritize caseload of pending and active appraisal reviews. * Complete continuing education in order to maintain state licensure and remain current on valuation industry issues. * Serve as a decision maker in matters related to real estate valuation, appraisal regulations and guidelines, valuation dispute resolution, appraisal policy and related due diligence. Would seek support and corroboration with the bank's Chief Appraiser and other staff members. * Contribute to the administration and management of the list of approved third party valuation service providers including monitoring of ongoing performance and the addition or removal of such service providers through documented procedures. * Develop a working knowledge of the real estate markets in all locations where the bank has loan exposure. * Serves as an expert resource on real estate appraisal policies, general questions, and regulatory compliance to lending associates, credit risk associates, and management regarding appraisal and environmental policies, processes, and regulations. * Develop tools such as checklists and reference guides to assist staff in complying with the appraisal requirements. Develop education material on subjects related to real estate appraisal and review, developing lesson plans and other educational tools. Provides guidance to Bank committees and project teams. * Assist in the development and implementation of policy changes to comply with regulatory requirements. Provide senior and executive management with support in developing and implementing the Bank's real estate appraisal policy to meet regulatory requirements as set forth in the USPAP, IAEG, FIRREA regulations, and FDIC/OTS guidance. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: * Active State-Certified General Real Estate Appraisal Credential required. * MAI, SRA or AI-GRS (Appraisal Institute - General Review Specialist) preferred. * 5+ years of progressive, related experience; valuation services at a financial institution is preferred. * Comprehensive knowledge of appraisal regulatory requirements and standards including, but not limited to, FIRREA, USPAP, Interagency Appraisal and Evaluation Guidelines, and GSE Appraiser Independence Requirements. * An in-depth working knowledge of valuation theory and methodology for commercial and/or residential appraisals * Able to work collaboratively and be decisive about the acceptance of appraisal due diligence. * Able to write concise technical opinions in language comprehensible to expert and layman alike. * Experience, skill and capability to understand the risk profile of real estate transactions. * Work independently and under pressure, handling multiple assignments simultaneously to meet deadlines. * Possess strong communication (verbal and written) and interpersonal skills to deal with a variety of interactions among appraisers, associates and borrowers, including effective communication of decisions and negotiations. * Strong relationship builder that develops trust both within and outside the Bank. * Proficient in business computer applications, including those commonly used in the appraisal industry. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

Hours: 30 Pay Details: $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: * Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience * Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk * Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral * Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs * Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities * Independently resolves customer issues, errors and problems, escalating when necessary * Builds working relationships with customers and explains detailed and/or complicated information. * Requires full proficiency gained through job related training to perform a range of activities * Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise * Engages in conversations with customers about loan products, facilitates the application intake * Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Education & Experience: * HS Diploma or GED * 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred. * Teller experience preferred * Must be able to complete teller training upon hire to take customer transactions * Demonstrated ability to engage in customer conversations while educating them on products and services preferred * Demonstrated organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and effective problem solving * Proficient in Microsoft Office * Notary License (Preferred) Customer Accountabilities: * Delivers Legendary experience by helping customers, building relationships, and delivering service and advice * Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations * Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money * Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution * Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately * Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs * May act as a point of escalation for Customer questions or concerns * May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Acts as a brand champion both internally and externally * Recognizes transaction needs and educates clients on self-service channels including digital options * Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Shareholder Accountabilities: * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Participates in the Stores daily operations to ensure alignment with TD's risk framework * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations * Ensures necessary due diligence to support the accuracy of all customer transactions/activities * Knowledgeable of and complies with Bank Code of Conduct * Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location * Executes with excellence by adhering to all risk and control policies/procedures * Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit * Participates in personal performance management and development activities * Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally * Utilizes feedback through coaching sessions to demonstrate stronger performance * Establishes relationships with partner bankers to make effective referrals to them * Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team * Collaborates with team members in contributing to the success of the team and organization * Actively seeks opportunities to improve delivery of work with high attention to quality standards * Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills * Positively embraces change * Adheres and participates in TD's Shared Commitments and code of conduct expectations * Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

The TM Sales Officer will be responsible for generating deposit growth and increasing fee income through a consultative approach to selling Treasury Management products and solutions to Retail Banking Customers. This includes both new/prospective and existing members and will require the individual to work closely with their Retail Banking peers, referral network and centers of influence to consult on sales opportunities and provide the product expertise and consultation necessary to deliver the best possible solution to the business member. The incumbent will be a part of the Commercial Department within the Bank, reporting a Treasury Sales Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Treasury Management Sales Officer (TSO) is held responsible for managing and actively pursuing treasury revenue streams and product penetration across an assigned portfolio of Retail Banking Team Members for entities with corporate revenue values between under 5 million. In some cases, the TSO will also pursue client prospect opportunities outside of the portfolio. They will also have worked directly with outside vendors for various Treasury Management This individual will have daily virtual interactions with client contacts independently and/or jointly with the Brank Team Member. Demonstrates a pro-active approach to managing and identifying Treasury Management opportunity leads within the existing portfolio for expansion and retention efforts, and in working with their peers in the Retail Banking Department regarding their targeted prospects for business development efforts. Responsible for meeting quarterly/annual goals and sales activity by developing and executing a strategy to generate new deposits and fee income. Demonstrate in-depth knowledge of Treasury Management products to educate existing and prospective Business Members on the features, benefits and value propositions related to each service. Actively work connection leads for client relationship expansion. Collaborates and maintains communication with their Branch partners to stay current on customer relationships and provide seamless service. Manages and tracks an active pipeline that focuses on sales calls, opportunities, expected revenue, pipeline stages, customer reviews, etc for all active opportunities. Conducts on-going training and education sessions for all member facing bank staff in designated territory. This could include product presentations, consultative selling discussions and client success stories. In order to be successful, a TSO must maintain a strong client focus while also understanding the operational aspects of the bank. A strong bank and industry awareness of various treasury products and services used by clients will also aid in the success. The TSO must maintain an open line of communication with core team members of the Retail Team Manage and lead strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning The TSO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves with performance metrics. Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: At least 2 years of demonstrated success in direct sales roles in a treasury or cash management capacity. Strong business/financial acumen to align to core Key Performance Indicators within our client's treasury operations ecosystems. Demonstrates the ability to foster strong partnerships within the core team and the ability to build sincere rapport with client contacts. Effectively manages competing priorities in an organized fashion while maintaining a consistent level of client satisfaction. Broad and deep familiarity with global treasury management products, services, and trends Bachelor's or master's degree in a related field of study or equivalent work experience in a similar field Excellent written and verbal communication skills. Proficient in Microsoft Office The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

Hours: 40 Pay Details: $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Business Banker III services the needs of large/complex business portfolios, customizing a broad range of products and services to meet the financial needs of TD's customers. This role acquires, develops and manages commercial banking relationships by providing customized solutions across different commercial segments to build a strategy that is right for the customer now, and in the future with a focus on growing the portfolio by providing financial solutions and developing new business from both existing and new customers. The role is a trusted advisor who, with sensitivity to the customer's operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their financing, cash management and overall business needs to add value to the customer's portfolio. Depth & Scope: * Highly seasoned professional role requiring substantial expertise in a customer segment or product / service line * Originates and monitors larger loans with moderate to complex credit needs and/or supports a growing Region or a Region with more complex relationships and transactions. * Accountable for sales and / or delivery of solutions across business lines and segments * Recommends best practices to improve products or services; integrates a deep understanding of target customer market and dynamics * Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers * Manages existing strategic accounts/opportunities that represent the business segments largest/most important accounts and/or takes a significant business development focuses * Solves or may lead others to solve complex problems; leads efforts to develop new product and service solutions or structure complex deals * Executes and may direct others in complex account management processes - structures sophisticated solutions and advice * Impacts a range of sales achievement for strategic accounts * Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels * Works autonomously as the 'lead' and guides members within area of expertise * Identifies and leads problem resolution for complex requirements related issues at all levels. Education & Experience: * 4+ year degree or equivalent experience * In-depth understanding of commercial industry, business development techniques and credit decisions * Proven business development track record, with proven ability to conceptualize and implement effective new business strategies * Extensive network of outside referral sources for new business * Excellent credit and financial analysis skills * Effective negotiation skills Customer Accountabilties: * Responsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources * Makes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions * Contributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management * Negotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval * Leads all aspects of relationship management for an assigned portfolio /segment and/or geography * Delivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience * Acts as a trusted advisor expected to meet the needs of customers by providing creative products / solutions * Actively uses sales platforms to build a robust understanding of customer / target needs, industries, and markets * Understands customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer * Actively generates referrals to all business partners in the Bank to help meet the comprehensive financial needs of TD customers * Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory * Possesses and constantly enhances expert knowledge of the market, customers, and broader economic factors * Identifies and responds to changes in the business environment and establishing action plans to address customer issues and priorities * Identifies customer / prospect referral opportunities to internal Bank partners that meet customer needs * Develops community relationships and membership in civic and professional organizations, including active participation in networking events Shareholder Accountabilities: * Develops/implements sales strategies to proactively attract, acquire and retain customers / sales opportunities and referrals, to increase profitability and enable business growth * Plans and executes business development activities, review and communicate results, and adjust tactics accordingly * Promotes and offers full suite of products, sales, services and banking capabilities * Assesses credit requests to determine risk and make appropriate recommendations for structuring credit deals * Contributes to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation * Contributes to business objectives for Operational Excellence * Supports the timely and accurate completion of business processes and procedures * Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary * Ensures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations * Identifies, suggests and actively participates in process improvement opportunities * Actively manages relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements * Participates in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations * Ensures necessary due diligence to support the accuracy of all customer transactions / activities * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite * Assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Employee/Team Accountabilities: * Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest * Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. * Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships. * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

can be located anywhere in Florida within the Seacoast Bank footprint. The Treasury Management (TM) Client Support Specialist II provides exceptional telephone and email support to clients for all TM products and services. Research and respond to TM client inquiries in a professional, timely, and efficient manner. Strives to achieve full resolution which drives customer satisfaction and successful outcomes on a consistent basis. Works in conjunction with the TM Premier Services Coordinator to provide 'white glove' support for the most complex high value TM clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services. * Troubleshoot all issues and escalate to TM Operations and Management if necessary. * Take initiative to research and identify root causes of problems. * Possess a strong understanding and technical knowledge of TM products, services, pricing and billing, systems, data transmissions, file formats, and protocols used for the delivery and support of TM products and services. * Expedite service requests timely and efficiently following all bank policies and procedures. * Identify additional product needs and partner with Treasury Sales Officers, Implementation, & TM Operations. * Complete understanding of required TM Agreements and forms, authority levels, & Policy & Procedures. * May perform various TM daily operational support functions as necessary such as clearing on-line banking self-enrollment exceptions, clearing Anomaly Alerts, verifying next day funding file amounts for Merchant Services, and additional tasks as assigned. * May participate in various committees, projects, system upgrades including testing, and on future bank acquisitions. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION AND/OR EXPERIENCE: * Bachelor's degree or equivalent work experience with minimum 3 years in banking and customer service. * Minimum 3 years in TM Sales Support and/or Customer Care role. * Fluent in both English and Spanish. * Requires excellent customer service telephone skills, patience, and ability to diffuse tense and upset clients. * Ability to develop rapport and communicate effectively with clients both verbally and in writing. * Full understanding of all TM products and services, including how and why businesses utilize them. Capable of dealing with complex business banking needs. * Proficient in bank operations and regulations. * Possess ability to work independently and understand when supervisory approval is required in unusual or sensitive situations. * Must be able to have a flexible schedule, able to work during all days and hours of operation including weekends and occasional non-bank operational hours. * Must be available to work overtime as necessary. * Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. File criminal charges within the appropriate jurisdictions and take civil action through legal means. Attend court as necessary to represent bank. Provide reports and status updates on recovery and fraud investigations. Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. Investigate process and partner with the U.S. Secret Service on counterfeit cash received. Monitor suspected scams and notify branch personnel to mitigate loss. Identify and escalate potential loss prevention and/or compliance issues to Senior Management. Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. Review and process charged off checking accounts for branches based on established guidelines and approvals. Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. Administer user rights for Campus building access system Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. Responsible for reviewing security related reports. Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: High School graduate plus 2 year degree; 4 year degree preferred. 3 to 5 years' experience in working in a bank or law enforcement environment preferred. Minimum of 2 years Loss Prevention experience. Experience of working in an environment requiring detail input and review. Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. Strong analytical, communications and decision-making skills. Thorough knowledge of applicable laws and regulations. Ability to read, analyze and interpret governmental regulations and regulatory guidance. Well organized with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Strong research skills. Ability to deal with problems involving several concrete variables in standardized situations. PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1