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Seacoast Bank jobs in West Palm Beach, FL - 117 jobs

  • Fraud Analyst (Temporary)

    Seacoast National Bank 4.9company rating

    Seacoast National Bank job in Jupiter, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. * Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. * Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. * Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. * Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. * File criminal charges within the appropriate jurisdictions and take civil action through legal means. * Attend court as necessary to represent bank. * Provide reports and status updates on recovery and fraud investigations. * Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. * Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. * Investigate process and partner with the U.S. Secret Service on counterfeit cash received. * Monitor suspected scams and notify branch personnel to mitigate loss. * Identify and escalate potential loss prevention and/or compliance issues to Senior Management. * Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. * Review and process charged off checking accounts for branches based on established guidelines and approvals. * Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. * Administer user rights for Campus building access system * Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. * Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. * Responsible for reviewing security related reports. * Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. * Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: * High School graduate plus 2 year degree; 4 year degree preferred. * 3 to 5 years' experience in working in a bank or law enforcement environment preferred. * Minimum of 2 years Loss Prevention experience. * Experience of working in an environment requiring detail input and review. * Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. * Strong analytical, communications and decision-making skills. * Thorough knowledge of applicable laws and regulations. * Ability to read, analyze and interpret governmental regulations and regulatory guidance. * Well organized with the ability to manage multiple tasks and priorities. * Excellent written and verbal communication skills. * Strong research skills. * Ability to deal with problems involving several concrete variables in standardized situations. * PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $46k-77k yearly est. 17d ago
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  • Teller Manager I - Fort Pierce

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Port Saint Lucie, FL

    This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers and coordinate teller line activity to ensure policy and procedure adherence. Assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization's goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills and speak clearly and persuasively in positive or negative situations. Respond promptly to customer needs and requests for service. Quickly seek out appropriate people in more complex financial matters. Able to balance business needs with customer requests while managing potential risk to bank. Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation. Participate in community, charitable or civic events. Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Display intermediate knowledge of consumer deposit and lending products and processes. Exhibit high proficiency in outbound calling process. Be highly proficient in identifying referral opportunities with internal business partners. Deliver presentations regarding banking products/services through networking events. Be highly proficient and help lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes. Demonstrate advanced knowledge of small business deposit products and processes including account maintenance. Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures. Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assists in remediating audit / scorecard / QC deficiencies. Proactively helps to resolve customer concerns in a timely, professional and positive manner, escalating issues to the next level of authority as needed. Balance cash drawer daily and monitors own work for accuracy. Follow instructions and responds to management direction to help resolve more difficult customer objections, and solves problems in a timely and positive manner to retain the customer relationship. Adhere to Seacoast Bank's Code of Conduct. Follow all safety and security procedures. Manage day to day operations of the branch (including vault and ATM responsibilities). Manage and updates documents for all audit and compliance requirements. May support Branch leadership in operational functions in Branch leadership absence. May be asked to provide feedback to Branch Leadership regarding coaching and development opportunities within the branch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent required. Minimum of 2 years cash handling experience required. Minimum of 12 months previous experience in financial services experience required. Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours. Demonstrate excellent communication (written and verbal) and interpersonal skills. Able to work independently and exercise a high degree of initiative. PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software. #LI-MG1 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
    $27k-31k yearly est. 10d ago
  • Sanctions Quality Assurance - Financial Crime Risk Analyst I

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $25.75 - $41.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: The Financial Crime Risk Analyst I role provides a range of research, analytical and/or operational process support within a defined area of the function. This role supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise's AML/ATF/Sanctions/ABAC programs. Additionally, this role maintains detailed tracking of FCRM/Sanctions or customer related information for routine maintenance and reporting purposes. The Financial Crime Risk Management (FCRM) Sanctions Screening Quality Assurance (QA) Analyst I will support the execution of the QA program as directed by QA Management in line with the standards set forth by the Head of FCRM Quality Assurance. Depth & Scope: * Provides specialized analysis, non-standard reporting, and operational support to FCRM * Requires a comprehensive understanding of a range of product and services, processes, procedures, systems and concepts within their own and related areas of specialty * Recommends problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required * Completes work within specifically defined parameters with guidance / direction from management as necessary * Requires solid knowledge of the FCRM function and interaction points with other related areas as well as regulatory issues / requirements for jurisdictions supported Education & Experience: * Undergraduate degree or equivalent work experience * 2+ years experience Preferred Skills: * 1 year experience working in a challenge or advisory function (e.g., Internal Audit, ORM, Risk Oversight) within the financial services industry. * Knowledge and familiarity with BSA/AML, OFAC and OSFI Regulatory requirements, with particular focus on transactions/payments and name screening processes. * Strong analytical skills, multi-tasking, working against tight deadlines, and active hands-on management of work * Challenge mindset and attention to detail to complex issues * Proficiency with standard computer applications including Word, Excel, and PowerPoint Customer Accountabilities: * Delivers analytical support in oversight, advisory services and control function to Manager or Senior Manager * Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner * Co-ordinates requests to and from business (FCRM) partners * Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders * Analyzes data, as required * Co-ordinates requests from FCRM partners * Co-ordinates tracking and reporting of FCRM function initiatives and programs Shareholder Accountabilities: * Prioritizes and manages own workload to meet SLA requirements for service and productivity * Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate * Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary * Conducts reporting and meaningful analysis using results to draw conclusions; makes recommendations of the effectiveness of FCRM programs and policies * Acquires and applies general knowledge in the FCRM discipline, provides assistance and to other FCRM partners * Identifies, recommends and effectively executes standard practices applicable to the FCRM discipline * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite * Contributes to various FCRM advisory activities (e.g., report production, process mapping, tracking, research, analysis and procedural support), as assigned * Is knowledgeable of practices and procedures within own area of responsibility * Keeps abreast of emerging issues, trends, and evolving regulatory requirements * Adheres to internal policies/procedures and applicable regulatory guidelines Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest * Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand champion for your function and the bank, both internally and/or externally * Grows knowledge of the business, related tools and techniques Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $25.8-41.5 hourly Auto-Apply 4d ago
  • Retail Banker I - Delray West

    TD Bank 4.5company rating

    Delray Beach, FL job

    Hours: 40 Pay Details: - TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities Independently resolves customer issues, errors and problems, escalating when necessary Builds working relationships with customers and explains detailed and/or complicated information. Requires full proficiency gained through job related training to perform a range of activities Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise Engages in conversations with customers about loan products, facilitates the application intake Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) Education & Experience: HS Diploma or GED 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred. Teller experience preferred Must be able to complete teller training upon hire to take customer transactions Demonstrated ability to engage in customer conversations while educating them on products and services preferred Demonstrated organization skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistent Demonstrated ability to schedule and prioritize work Demonstrated ability to work independently and within deadlines Sound judgment in decision making and effective problem solving Proficient in Microsoft Office Notary License (Preferred) Customer Accountabilities: Delivers Legendary experience by helping customers, building relationships, and delivering service and advice Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs May act as a point of escalation for Customer questions or concerns May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Acts as a brand champion both internally and externally Recognizes transaction needs and educates clients on self-service channels including digital options Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Shareholder Accountabilities: Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Participates in the Stores daily operations to ensure alignment with TD's risk framework Understands and applies operating policies and procedures Supports the timely and accurate completion of business processes and procedures Escalates non-standard or high-risk transactions/activities as necessary Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations Ensures necessary due diligence to support the accuracy of all customer transactions/activities Knowledgeable of and complies with Bank Code of Conduct Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location Executes with excellence by adhering to all risk and control policies/procedures Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Participates in personal performance management and development activities Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally Utilizes feedback through coaching sessions to demonstrate stronger performance Establishes relationships with partner bankers to make effective referrals to them Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team Collaborates with team members in contributing to the success of the team and organization Actively seeks opportunities to improve delivery of work with high attention to quality standards Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills Positively embraces change Adheres and participates in TD's Shared Commitments and code of conduct expectations Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience OCC Language: This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $31k-36k yearly est. Auto-Apply 15d ago
  • Financial Services Market Manager - West Palm Beach, FL

    TD Bank 4.5company rating

    West Palm Beach, FL job

    Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Financial Services Market Manager (FSMM) champions the Wealth business line within designated retail markets by fostering engagement and partnership activity. This role is responsible for driving qualified wealth referrals and introductions that result in booked assets, a combination of investment and insurance products, delivered through a holistic planning approach by Financial Advisors and high net worth (HNW) Investment Advisors. The FSMM role is responsible for developing and implementing plans and programs that create opportunities for partners and managers to acquire new clients and expand business with existing clients. This role is responsible for building positive relationships with the retail bank, senior leadership, and business development executives which happens through regularly scheduled, intentional touchpoints to review activities and results. This role is responsible for leveraging retail opportunities to achieve designated market goals, specifically net portfolio growth (NPG) and solutions & referrals (SR). The FSMM ensures that retail is informed about how the wealth partnership impacts other key performance indicators such as retention, deposit growth, LEI, etc. Similarly, this role is responsible for advising all pertinent wealth distribution roles such as the Wealth Market President (WMP/WML), Regional Sales Managers (RSM), Financial Advisor Managers (FAM), Financial Advisors (FA), and Relationship Managers (RM) on all matters that are relevant to retail such as campaigns and initiatives as well as providing best practices to coach Retail. This is done through one-on-one and group forums. This role focuses on two marquee subsets of their market including Next Generation Stores (NGS) and TD Premier (TDP) Stores. There is a more frequent cadence of communication and in-Store presence in these two subsets. Depth & Scope: Develops and delivers wealth-related content for all monthly retail leadership meetings including regional Store Manager meetings, Retail Market Manager meetings, and Market President meetings; average 6-8 per month Creates and delivers content on market-wide Financial Advisor and Relationship Manager Sales Calls and Execution calls; average 4-6 per month Drives the Wealth and Retail agenda across local markets by executing key initiatives - #Be Legendary, TAG Routine, Salesforce competencies, Insights, CFA adoption and related growth strategies Creates internal content (i.e., one-pagers) to support partnership, clarify priorities, and delivers consistent messaging across Retail and Wealth teams Provides regular and timely progress reports summarizing business results, key activities, and forward-looking action plans for Retail and Wealth Leadership Constantly engages and communicates to retail teams how wealth solutions can solve for client issues, accelerate the business, motivate and encourage successful behaviors that drive high-quality referrals and outcomes Organizes and runs "Sales Leader Meetings", to develop retail colleagues, subordinate to SMs, into senior sales leaders, a pipeline for future Premier Bankers and ultimately Financial Advisors Leads corrective course meetings with leadership of stores, regions, and markets where an improvement in performance and/or engagement is needed Responsible for Next Generation Store launches and on-going facilitation of bi-weekly accountability calls for NGS locations where the audience includes the RMM, SMs, FAs, and FAM Conducts monthly 1:1 production reviews with RMMs and Retail Market Presidents focusing on priority metrics: referrals to goal, NPG to goal, qualified rates, Insights, CFAs, and related KPIs Monitors market-level performance against referral and sales expectations Serves as a strategic partner to the Premier Bankers (TD Premier) ensuring positive engagement between SM and FA partners Collaborates with Store Management and TD Premier Leadership to drive deposit and investment NPG through best-practice sharing, activation of customer-engagement essentials, and execution of proven partnership models Scope is not limited to the above Education & Experience: Bachelor's Degree or equivalent experience 5+ years of financial services industry experience Licenses or registrations preferred: Life/Health, Series 7, 65 or 66, and 24 Established understanding of Wealth and Retail banking business lines Proven track record of sales management success in a similar environment Proven ability to influence Sr. Leadership Proven ability to work independently and within a team Possesses a strong desire to win Excellent verbal and written communication skills Positive persuasion management skills Strong relationship building and selling skills Detail oriented, well organized, self-starter, with a high energy level and creative problem-solving abilities Ability to work in a challenging and collaborative work environment Ability to travel within assigned Market; about 80% of time Customer Accountabilities: Understands and supports the Bank's Customer Service Strategy Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Models quality service delivery at every interaction Leads and contributes to the ongoing improvement of the partner / Customer experience Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $91k-136.2k yearly Auto-Apply 15d ago
  • Sr. Business Banker (Stuart/Vero Beach)

    Bankunited 4.7company rating

    Stuart, FL job

    SUMMARY: The Sr. Business Banker is primarily responsible for the overall success and revenue growth of their assigned book of business and sales territory, with a focus on new client acquisition. This is an outside sales position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Originates and grows a portfolio of business (credit and depository) relationships to achieve stated individual goals. Develops and manages relationships with business owners and other decision makers by learning about the operation, growth factors and challenges the business faces. Retain and achieve revenue growth of the existing book of business by providing continuous financial advice and maintaining profitable relationships through securing suitable credit, deposit, and treasury products. Demonstrates proficiency in initiating the client credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective clients. Possesses proficient knowledge of BankUnited credit policy, as well as credit and non-credit products the organization offers to prospective and existing clients. Achieves client and prospective client calling objectives. Utilizes bank contact management system to retain prospective client names and records, as well as standard bank templates (such as term sheet template). Attends and actively participates in regularly scheduled division meetings and on-going training. Collaborates with internal business partners to ensure full "cross-sale" penetration of client relationship. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree or equivalent experience required EXPERIENCE 10 years related banking sales experience and credit training required An equivalent combination of education and experience required Strong outside sales/cold calling experience required Must live within the market of the available position CERTIFICATES, LICENSES, REGISTRATIONS Notary License preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.
    $50k-64k yearly est. 19h ago
  • Senior Manager, FCRM Testing

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Financial Crime Risk Management **Job Description:** The Senior Manager, FCRM Testing is responsible for overseeing and leading multiple complex testing reviews simultaneously for FCRM testing to meet regulatory requirements and ensures that are executed in-line with internal Bank policies. This role provides guidance, leadership, coaching, and development to achieve desired operational results and professional / personal development objectives for the overall team. This role provides assistance / expertise to other teams (e.g., business oversight, governance, audit), as appropriate. **Department Overview:** The U.S. FCRM Monitoring & Testing teams are responsible for control assurance responsibilities under the direction of the Head of FCRM Monitoring & Testing. The Senior Manager, FCRM Testing is responsible for overseeing and leading multiple complex testing reviews simultaneously for FCRM testing to meet regulatory requirements and ensures that are executed in-line with internal Bank policies. The U.S. FCRM Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense. Where issues are identified, the Testing Team is responsible for advising on the appropriateness of remedial actions to improve the business and functions control activities to manage the risks and track the closure of the remedial actions accordingly. **Depth & Scope:** + Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required + Oversees concurrent testing reviews across TDBG business segment areas, and accountable for the timely and quality execution of these reviews and typically work closely with Senior/Executive Management + Accountable for the effective identification of issues stemming from testing activities and the communication of the results and issues to business areas + Strategic advisor with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends across the organization + Provides guidance and clarity around priorities and goals for FCRM program and works with managers to ensure the goals cascade to all workers + Guides talent identification and development processes + Key contact for dealing with a range of complex issues, including non-routine information + Focuses on longer-range planning for FCRM areas (e.g., 12 months or greater) + Manages and prioritizes multiple projects at a given time + Identifies and leads problem resolution for risks identified within testing reviews and share for relevancy to other business areas + Sets operational team direction and collaborate with others to execute on common goals **Education & Experience:** + Undergraduate degree or equivalent work experience + 10+ years of experience in audit, AML, and/or project management + Prior management or supervisory experience + In depth knowledge of AML/ATF regulations, financial crime typologies, and control frameworks. **Preferred Skills:** + In-depth Auditing/Testing experience from another large Bank + In-depth Issue Validation Experience from another large bank + CAMS certification + Deep understanding of Risks and Controls in relation to Financial Crimes + Ability to juggle multiple projects across multiple jurisdictions **Customer Accountabilities:** + Manages / leads teams of FCRM testing members in the execution of FCRM Testing reviews and validation of action plans in accordance with established standards + Oversees skilled analytical research and analysis as part of the testing engagement and initiatives + Develops, implements, tracks, and reports on FCRM testing schedules and escalates any issues with adherence to timeline of reviews + Provides overall strategic direction to support the FCRM Testing Program, including associated processes and procedures to stay current with established standards and regulatory expectations + Acts as a subject matter expert and strategic advisor by providing guidance on FCRM issues to management and business units + Reports on emerging trends based on findings and insights from the testing program, identifying risks and opportunities, and recommending action to Senior Management + Understands risk identification, risk analysis, and risk mitigation according to the regulatory requirements and best business practices to assist in the execution of Testing program activities + Responsible for overseeing, leading, and developing testing team members and review owners conducting independent FCRM testing. Responsible for ensuring appropriate design and execution of the review or test in compliance with FCRM procedures and/or any applicable Bank standards / procedures + Supports relationships with key stakeholders to effectively manage and clarify scope of review while influencing and aligning others as needed + Provides functional / business level communications to stakeholders and/or leaders that are consistent, appropriate, and aligned with strategic direction + Provides guidance, leadership, coaching, and development to achieve desired operational results and professional / personal development objectives for the overall team + Provides assistance / expertise to other teams (e.g., business oversight, governance, audit), as appropriate **Shareholder Accountabilities:** + Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency and effectiveness + Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics testing plan accordingly + Subject matter expert on the Bank's business units and on regulatory requirements/FCRM issues within the FCRM area + Provides subject matter expertise, complex analysis and advice to business partners / team and applies knowledge in following up on outcomes, investigating and/or enforcing policy + Identifies and implements opportunities for continuous improvement in the FCRM Testing Program + Leads relationships with business lines / corporate and/or control functions to promote alignment with enterprise and/or regulatory requirements + Supports team and management in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank + Assesses / identifies key issues and escalates to management where required + Supports the facilitation of action / remediation plans as a result of an internal audit and/or regulator review of FCRM Testing Program + Actively monitors emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank and share with team members + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite + Develops and provides reporting, analysis, and assessments at the functional or enterprise level + Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary + Creates and supports presentations / communications to management or broader audience + Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations **Employee/Team Accountabilities:** + Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand + Connects the alignment of colleague's contributions with the TD Shared Commitments + Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done + Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results + Identifies strong talent, recruits, develops and retains a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome + Enables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation and recognition to all colleagues + Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership + Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams + Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation + Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results + Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD + Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback /coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results + Manages employees in compliance with all human resources policies, procedures and guidelines of conduct **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **\#LI_AMCBCorporate** **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $115.4k-186.2k yearly 51d ago
  • Data Propagation Reporting Analyst

    TD Bank 4.5company rating

    Port Saint Lucie, FL job

    Hours: 40 Pay Details: $61,880 - $92,560 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: The Business Mgmt Analyst III provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. Depth & Scope: * Experienced professional role providing specialized guidance/ assistance to function supported * Focuses on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters * Independently performs tasks from end to end Education & Experience: * Undergraduate degree * 3 + years relevant experience Preferred Qualifications: * Undergraduate degree * 3 + years relevant experience within the financial industry * Experience and familiarity with Microsoft Office suite * Strong attention to detail Customer Accountabilities: * Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management * Leads on the implementation of initiatives in support of the overall business/function strategy * Manages a set of business management work activities requiring coordination across multiple areas * Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas * Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities Shareholder Accountabilities: * May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level * Develops and delivers presentations/communications to management or broader audience * Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies * Identifies variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility * Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness Employee/Team Accountabilities: * Continuously enhances knowledge/expertise in own area * Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques * Prioritizes and manages own workload to deliver quality results and meet assigned timelines * Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest * Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency * Establishes effective relationships across multiple business and technology partners, program and project managers * Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $61.9k-92.6k yearly Auto-Apply 4d ago
  • Banking Associate (20 Hours Weekly) - Fort Lauderdale/East Sunrise (Bilingual Spanish Preferred)

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 20 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. Depth & Scope: * Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services * Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer * Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience * Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert * Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking * Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization Education & Experience: * High school diploma or GED * 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred * Demonstrated Customer Service skills preferred * Ability to work during operating hours to include evenings, weekends and holidays as scheduled * Teller experience preferred * Required to complete Teller training and part 1 of platform training upon hire * Strong organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated effective problem-solving skills * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and problem solving * Proficient in Microsoft Office * Notary License preferred Customer Accountabilities: * Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers * Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral * Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings * Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert * Understands and supports the Bank's customer service strategy * Considers the impact of decisions on the well-being of TD, its customers and stakeholders * Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers * Ensures tasks are performed within established policy and procedures * Successfully completes all required job specific, compliance-related training * Understands, utilizes and follows compliance/risk and control programs * Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans * Is knowledgeable of and complies with TD Code of Conduct Shareholder Accountabilities: * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Accurately processes cash/deposit/withdrawal transactions and other account servicing requests * Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address * Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents * Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions * Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR * Follows policy and procedure for Customer Authentication * Acts as Dual Control agent when required * Follows all required open/close procedures Employee/Team Accountabilities: * Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of * the team * Be an active participant in personal performance and development activities * Acts as a brand champion both internally and externally * Collaborates with team members in contributing to the success of the team and organization * Partners as a team player * Actively seeks opportunities to improve delivery of work with high attention to quality standards * Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills * Positively embraces change * Adheres and participates in TD's Shared Commitments * Models quality service at every Customer interaction * Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience * May train and act as a mentor to newer colleagues Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $22-27.8 hourly Auto-Apply 8d ago
  • Senior Manager, AI Vulnerability Management

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $123,680 - $200,200 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Senior Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs, tools, frameworks and policies and provides specialized oversight / control / governance activities for a key business line/segment or transformational (change the bank) strategic initiative / program, liaising across the organization and primarily interfacing with executive and/or functional stakeholders to minimize overall technology risks to the Bank for own area. Senior Manager, AI Vulnerability Management is responsible for supporting the identification, assessment, and management of vulnerabilities unique to AI models across the organization. This role contributes to processes that enable continuous detection, classification, and remediation of AI‑related risks, ensuring the secure operation of AI systems throughout their lifecycle. Working within the Information Security team, the Specialist helps perform model assessments, operate scanning tools, and assist in documenting and communicating risks to relevant stakeholders. This role emphasizes hands‑on analysis, operational execution, and collaboration with engineering partners to support the organization's AI risk posture. Depth & Scope: * Oversees / manages a team or group(s) of moderate to large or in size, scope, risk and complexity. * Provides thought leadership and is future-focused. * Possesses excellent communication, negotiation and organizational skills specifically including the ability to present options in business terms to both IT and business staff including executives. * Has a deep expertise and knowledge of Bank, technology standards and leading large and varied teams of professionals. * Possesses expert knowledge of broad scope of technology controls / information security, technology, tools, processes and procedures, as well as broader organization issues. Education & Experience: * Bachelor's degree preferred * Information security certification / accreditation an asset * 10+ years of relevant experience Preferred Qualifications: * Demonstrated success in building AI vulnerability management programs, including assessment, prioritization, and remediation governance. * Experience supporting vulnerability management activities, including assessment, prioritization, or remediation workflows. * Understanding of AI/ML lifecycle stages (data preparation, training, deployment, and monitoring). * Familiarity with AI/ML model architectures, pipelines, and frameworks (TensorFlow, PyTorch, Scikit learn). * Knowledge of cloud based AI platforms such as AWS Sagemaker, Azure AI, or GCP Vertex AI. * Exposure to AI security tooling or model specific vulnerability assessment techniques. * Working knowledge of ServiceNow Vulnerability Response or similar SecOps workflows. * Understanding of AI related security frameworks and emerging threat vectors. * Experience in regulated industries or familiarity with applicable standards (e.g., FFIEC, GLBA, GDPR, PCI DSS, NYDFS Cybersecurity Regulation). * Advanced security certifications (CISSP, CCSP, or equivalent) Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Occasional * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #EVMAI Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $123.7k-200.2k yearly Auto-Apply 3d ago
  • Sr IT Lead Dev/Design Specialist (US)

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $123,680 - $200,200 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Senior IT Lead Development / Design Specialist provides oversight, consultative advice and guidance to others as the Lead Designer and/or top technical Development Specialist within the organization. Role also leads the future direction of development and design patterns to be used across multiple systems / complex applications / cross businesses and for new and emerging technology projects. Depth & Scope: * Provides technical guidance, direction or expertise to others as a Senior Specialist or top technical lead on significant and complex development / design issues that may impact transformational technology or cross business strategic initiatives * Extensive understanding of the business supported and the overall Bank with deep expertise and specialized knowledge of technology concepts, technical environment, direction and related technology / tools * Helps set bank standards on infrastructure, architecture and various other areas of technology from a design / support / solutions perspective * Works in close partnership with technology COE leads in Architecture, Infrastructure, Security and/or third party / external vendor leadership teams in assessing development / solutions designs to meet transformational or strategic needs of the Bank Education & Experience: * Undergraduate degree or Technical Certificate * Graduate degree, preferred * 10+ years related experience Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Preferred Qualifications: * 10+ years experience with Java * 5+ years experience Angular 16+ ( good with similar UI technology like react.js) * 5+ years experience with Spring framework (Spring Core with Annotation, Spring Boot Spring Rest docs), with a good understanding of Spring Security & Authorization. * 2+ years of experience with deployment automation tools: Jenkins or similar products * 2+ years of experience with logging frameworks SLF4J, Logback or similar products * 2+ years experience in writing unit test cases with Junit 4. * Proven experience working in agile methodology * 2+ years of experience with cloud technologies preferably Azure * Sound knowledge in the performance and optimization tools * Experience with monitoring and logging tools (such as Splunk, Datadog and Dynatrace) * Experience in both preventive and predictive maintenance * Experience in managing a team of developers in onshore and offshore Highly desired qualifications: * Experience in leading a team of developers in a global delivery model * Containerization technologies like Kubernetes/Docker * Experience in banking/financial services domain * Experience in developing high volume low latency and high throughput responsive web applications #LI-AMCBTech Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $123.7k-200.2k yearly Auto-Apply 9d ago
  • Workout Officer II

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Risk Management Job Description: Department Overview: This group manages assigned adversely rated loans within the Small Business delinquency pool. The primary purpose/focus of the group is to modify, litigate or otherwise resolve relationships to maximize bank recovery. The Workout Officer II performs workout of assigned adversely rated loans. Meetings with all but the most complex accounts, referring only unusual questions to department management. Responsible for the collection of assigned delinquent accounts for one or more types of loans. The primary purpose/focus of this position is to workout/ litigates and strategizes downgraded credits to maximize bank recovery including analyzing documents related to servicing a Small Business Administration loan under Standard Operating Procedures. Depth & Scope: * Communicates workout decisions to Customers * Negotiates specific terms and conditions for more complex agreements within parameters defined by workout decisions in coordination with appropriate internal staff and outside professionals as necessary * Coordinates with outside attorneys for more complex accounts, utilizing more in-depth knowledge of legal guidelines and industry practices to limit attorney time * Coordinates documentation preparation, reviews documents and finalizes workout agreements with accounts with assistance from more experienced staff only in unusual situations * Monitors status of assigned accounts on an ongoing basis to ensure compliance with workout agreements; reviews financial statements, meets with Customers, checks on collateral and takes appropriate action as needed * Reviews workout plans and recommendations with department management * Provides background information on accounts and supports recommendations with clear explanations of data, reasoning and analysis * Obtains support and approval of recommendations from department management or modifies them as needed * Implements liquidation plans with accounts as needed, converting assets into cash and closing accounts; seizes assets, forecloses real estate and coordinates third party asset sales * Utilizes extensive industry contacts to determine interest in available assets * Attends auctions of seized property to make minimum bids on assets to protect Company's financial position * Performs financial analyses and collateral reviews, evaluates budget feasibility, consults with more experienced staff to make recommendations on workout terms to recover principal, interest and collection costs subject to department manager approval as necessary and communicates with accounts to finalize agreements * Meets with accounts and gathers financial, collateral, budget, business plan and other general business information in close coordination with commercial lenders and other appropriate internal and outside staff as necessary, including Customer financial staff, turnaround consultants, accounting firms, attorneys and others * Explains workout process to accounts and compiles necessary information to complete analysis * Evaluates account information and prepares project plan documentation for account file * Negotiates with borrowers, principals, debtor Company management, attorneys, accountants, consultants, and others to secure appropriate repayment on loans for more complex agreements within parameters defined by workout decisions agreed upon with department management with limited need for outside attorney time because of in-depth knowledge of industry practices and legal requirements * Performs all the functions of a Workout Officer I, but handles more complex deals and maintains more in-depth knowledge of workout methods, procedures and techniques * Performs workout of assigned adversely rated loans, meeting with assigned larger, more complex accounts under limited supervision of more experienced staff or management * Works Independently Education & Experience: * Associate's degree * 3-5 Years of related experience * Strong credit analysis skills * Ability to read, understand and interpret more complex financial statements * Familiarity with a variety of more complex commercial loans * In-depth understanding of workout strategies and techniques * Strong negotiation skills * Strong Communication skills, both verbal and written * PC skills Preferred Qualifications: * Commercial/Small Business Lending experience - Ideal candidates have a CLA/CSA type of background * Commercial Lending Platform experience - preferably Shaw, Fidelity * Ability to oversee/workout 20 loans a week * Strong work ethic, diplomacy, proven experience managing/fostering relationships, etc. Customer Accountabilities: * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity * Models quality service delivery at every interaction * Leads and contributes to the ongoing improvement of the partner / Customer experience Employee/Team Accountabilities: * Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience * Participates fully as a member of the team and contribute to a positive work environment * May provide leadership, training, and guidance to other team members * Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest * Actively shares information and knowledge, and proactively learn from the expertise of others Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $31k-47k yearly est. Auto-Apply 24d ago
  • Security Architect - AI Threat Modeler (US)

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $123,680 - $219,890 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: We are seeking an experienced Cybersecurity Architect to work as an AI Threat Modeler as part of our Cybersecurity Architecture team. In this role, you will be responsible for identifying, analyzing, and mitigating security threats specific to artificial intelligence (AI) and machine learning (ML) systems. You will collaborate with engineering, data science, and security teams to ensure that AI-driven solutions are robust, resilient, and compliant with industry standards and regulations. You will also occasionally be asked to contribute to security system design, architecture frameworks, and technology strategy, with a focus on emerging AI technologies Key Responsibilities * Analyze the design and architecture of AI solutions (chatbots, agents, agentic systems, etc.) to identify security vulnerabilities, threats, and attack vectors * Develop and maintain threat models for AI/ML systems, considering adversarial machine learning, data poisoning, model inversion, prompt injection, privacy risks, misuse scenarios, and other AI-specific threats. * Assess AI system components (including data pipelines, model training, inference, APIs, deployment environments, etc.) for susceptibility to attacks and compliance with security standards. * Create detailed threat reports outlining identified risks, recommended mitigations, and business impact. * Collaborate with business units, product owners, and engineering teams to prioritize and implement security controls and mitigations for the vulnerabilities and risks found. * Stay current with emerging threats, vulnerabilities, and best practices in AI/ML security. * Provide training and guidance to technical teams on secure AI/ML development and deployment practices. * Contribute to the development of AI security architecture frameworks, policies, and standards. Depth & Scope: * Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures * Exceptional collaboration, communication and client-facing skills * Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions * Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization Education & Experience: * Undergraduate degree or Technical Certificate (Graduate degree preferred) * 10+ years relevant experience developing a variety of platforms * Experience with Continuous Integration, Continuous Delivery, Pair programming and / or Test-Driven Development is an asset (i.e., ability to author Unit, Integration and Functional Tests) * Demonstrated experience with leading technical tools integration in a complex environment Preferred Experience: * Experience in Cybersecurity Architecture, Threat Modeling, or AI/ML engineering. * Strong understanding of AI/ML concepts, architectures, and common frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). * Applied knowledge of threat modeling and threat modeling techniques (e.g., STRIDE, DREAD, PASTA) and security risk assessment. * The ability to extract/clarify/understand business requirements and solution designs from project teams, to identify threats and risks and to translate potential risks into security requirements which the project teams must implement * Familiarity with AI/ML-specific threats such as adversarial examples, model extraction, and data poisoning. * Excellent analytical, communication, and documentation skills. Ability to communicate complex AI security risks to technical and non-technical stakeholders is a must. * Ability to work collaboratively in cross-functional teams. * Experience with cloud-based AI/ML platforms (e.g., AWS SageMaker, Azure ML, Google AI Platform). * Knowledge of regulatory requirements and standards related to AI/ML (e.g., NIST AI RMF, ISO/IEC 27001). * Security certifications (e.g., CISSP, CCSP, OSCP) or AI/ML certifications are a plus. * Experience with threat modeling tools and knowledge of MITRE frameworks (ATLAS, CAPEC, ATT&CK, D3FEND) Customer Accountabilities: * Applies a multi-disciplined expertise with database, application, client tiers, layering of software, build, test and deploy strategies in order to create the overall design of software (including applications, infrastructure, middleware) and guide how the sub-components are developed by different teams * Elevates focus on applications and data as differentiators for the customer experience, anchored in sound foundational elements of Infrastructure and Platforms * Advises on suitability of technology stacks to define principles / key constraints for solution components; rallies the team around these principles to determine security / scalability approach, and impact assessments for future design * Drives continual upgrading and grounds the team in assessing practical program concerns to innovate on both server-side and user-side features as technologies / platforms expand to reduce technology debt and build resilient solutions * Leads code reviews to create and test prototypes to assess viability of approaches. Uses configuration management and integration / build automation tools to lead and deploy code, gather proof points for developers to build on, navigate around complexities based on a clear understanding of the vision across the technology stacks and provide critical suggestions for fixes and improvements on the integration * Monitors and reports on progress and collaborates broadly with other practitioners, including designers, engineers, and other applicable business stakeholders to ensure the necessary features for the products and applications are developed within assigned portfolio * Designs tests that will be implemented to keep the software functional; supports issue analysis and fix activities during test phases, as well as production issue resolution * Collaborates with Practices, actively driving capability creation; mentoring and training junior colleagues to be adaptive, staying on top of expanding technologies and engineering trends and creating highly visual and functional solutions Shareholder Accountabilities: * Sets service-level objectives (SLO) and exercise key decision rights of the FSA role * Focuses on reliability, scalability, and the development of the architectural infrastructure; including highly complex and scalable systems * Develops observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise. * Leads interaction with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to architectural technology and tools * Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations * Monitors and reports on the status of the products / projects and applications within assigned product, ensuring projects are compliant with technology domain architecture, and designs / operates processes to provide ongoing review of in-progress activity against technology architecture and development standards * Foresees architectural issues / gaps and identifies emerging industry trends to recommend value-added architectural improvements that will alleviate technology debt and build resilient solutions * Maps processes and sub-processes that bridge the gap between business problems and technology solutions * Keeps track of changes made to code through control systems * Collaborates within practices, platforms or journeys comprised of diverse and complementary skills; inspiring the team to embrace changes and continually advance collective knowledge of technical tools / trends * Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest * Provides thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices; may take on the role of Chapter Lead as applicable * Works collaboratively with the team and leadership to proactively identify and resolve issues related to product quality * Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $123.7k-219.9k yearly Auto-Apply 3d ago
  • Senior Commercial Review Appraiser

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    The collateral valuation function is an integral component of the underwriting and lending processes for loans secured by commercial or residential real estate. The Senior Commercial Appraisal Reviewer is responsible for review of real estate valuation services in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP), other federal regulatory requirements, and Seacoast Bank Policy to support the bank's real estate lending activities requirements, as well as completing verbal and written communication with bank officers and fee appraisers pertaining to appraisal review, report corrections, completion status and general appraisal information. The position may also coordinate with appraisal procurement personnel to carry out the responsibilities of the department. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform compliance or technical reviews of commercial and residential real estate appraisals to provide conclusions on acceptability and ensure requirements meet internal credit processes. Maintain thorough and up-to-date knowledge of all guidelines, products and systems that are pertinent to the appraisal and the loan review process. Advocate for the bank to ensure quality appraisal reports are being provided by the appraisers. Meet or exceed all key performance indicators including quality, turn time and production to ensure departmental and Bank success. Manage and prioritize caseload of pending and active appraisal reviews. Complete continuing education in order to maintain state licensure and remain current on valuation industry issues. Serve as a decision maker in matters related to real estate valuation, appraisal regulations and guidelines, valuation dispute resolution, appraisal policy and related due diligence. Would seek support and corroboration with the bank's Chief Appraiser and other staff members. Contribute to the administration and management of the list of approved third party valuation service providers including monitoring of ongoing performance and the addition or removal of such service providers through documented procedures. Develop a working knowledge of the real estate markets in all locations where the bank has loan exposure. Serves as an expert resource on real estate appraisal policies, general questions, and regulatory compliance to lending associates, credit risk associates, and management regarding appraisal and environmental policies, processes, and regulations. Develop tools such as checklists and reference guides to assist staff in complying with the appraisal requirements. Develop education material on subjects related to real estate appraisal and review, developing lesson plans and other educational tools. Provides guidance to Bank committees and project teams. Assist in the development and implementation of policy changes to comply with regulatory requirements. Provide senior and executive management with support in developing and implementing the Bank's real estate appraisal policy to meet regulatory requirements as set forth in the USPAP, IAEG, FIRREA regulations, and FDIC/OTS guidance. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: Active State-Certified General Real Estate Appraisal Credential required. MAI, SRA or AI-GRS (Appraisal Institute - General Review Specialist) preferred. 5+ years of progressive, related experience; valuation services at a financial institution is preferred. Comprehensive knowledge of appraisal regulatory requirements and standards including, but not limited to, FIRREA, USPAP, Interagency Appraisal and Evaluation Guidelines, and GSE Appraiser Independence Requirements. An in-depth working knowledge of valuation theory and methodology for commercial and/or residential appraisals Able to work collaboratively and be decisive about the acceptance of appraisal due diligence. Able to write concise technical opinions in language comprehensible to expert and layman alike. Experience, skill and capability to understand the risk profile of real estate transactions. Work independently and under pressure, handling multiple assignments simultaneously to meet deadlines. Possess strong communication (verbal and written) and interpersonal skills to deal with a variety of interactions among appraisers, associates and borrowers, including effective communication of decisions and negotiations. Strong relationship builder that develops trust both within and outside the Bank. Proficient in business computer applications, including those commonly used in the appraisal industry. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
    $37k-59k yearly est. 2d ago
  • Director of Operational Excellence - Community Banking

    Seacoast Bank Careers 4.9company rating

    Seacoast Bank Careers job in Stuart, FL

    The Director of Operational Excellence - Community Banking provides strategic leadership and operational oversight for Seacoast's community branch network. This role ensures that all branches deliver a consistent, efficient, and compliant customer experience while supporting strategic growth initiatives. They are responsible for overseeing all community banking operations, ensuring efficiency, compliance, and exceptional customer service across branches. The Director partners closely with Community Leadership, Human Resources, First/Second Line Risk, Compliance, and Technology to ensure branch operations align with organizational strategy and growth objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Champion a culture of operational excellence by setting high standards for branch day-to-day branch operations and customer experience. Ensure operational practices are consistent, scalable, and aligned with Seacoast Bank's strategic priorities. Providing leadership, training, and management to ensure operational controls and people systems are in place for exceptional service. Design and implement streamlined workflows, leveraging technology and automation to improve efficiency, reduce errors, and enhance service delivery. Improving the performance, productivity, customer experience, efficiency, and profitability of the channel through effective leadership and training. Ensure branch network adherence to AML/BSA requirements and fostering of a culture focused on managing bank risk. Identify and implement process improvements, automation, and cost-saving initiatives across all operational departments to enhance service delivery and operational effectiveness. Strong command and implementation of operational policies and procedures to maximize performance. Drives improvement, clarity, and consistency of policies and procedures. Advanced knowledge of branch utilized hardware and software and how to align training, enhancements, and service needs with support departments when needed. Evaluating transaction reports and account balances for accuracy and clarity and ensuring the department meets performance standards. This role requires a high level of competence and confidence in handling financial issues, with the ability to make decisions with the approval of management. Direct and manage all operational functions of the community branch network, including audit, compliance, transaction processing, and customer service. Contribute to the development and execution of strategic initiatives that enhance member experience and operational efficiency. Collaborate with executive leadership to align operational goals with organizational objectives. Establish and monitor operational KPIs, driving accountability and continuous improvement across all branches. Use data-driven insights to identify gaps and implement corrective actions. Implement initiatives to drive continuous improvement and achieve operational goals. Ensure all operations comply with banking regulations and internal policies. Support audits and examinations, maintaining appropriate documentation and internal controls. EDUCATION and/or EXPERIENCE: A bachelor's degree in business administration, finance, or a related field is required. A minimum of 8 years of experience in community banking operations or retail management, including multi-location oversight. Excellent communication and stakeholder management skills; ability to influence across all levels of the organization. Demonstrated success in operational excellence initiatives, including process redesign, workflow automation, and efficiency improvements. Proven track record in operations and compliance, with deep knowledge of banking regulations, audit standards, and control frameworks. Experience leading large-scale change management projects, including technology implementations and operational transformations. Strong background in performance management, including KPI development, operational analytics, and continuous improvement methodologies. Familiarity with digital banking platforms, automation tools, and emerging technologies that enhance operational efficiency. Exceptional ability to influence without direct authority, collaborating across multiple business lines and senior leadership teams. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
    $56k-79k yearly est. 3d ago
  • Lead Software Engineer (US)

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $98,160 - $159,270 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Lead Software Engineer leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the technical design and delivery of a specific technical solution based on requirements from stakeholders. Develops and maintains technical solutions, ensuring adherence to engineering and architectural design principles while meeting business requirements. Provides technical expertise with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards. Ultimately, providing expert advice and lead in system / application administration, installation, configuration / provisioning, platform planning and design, integration and release / deployment management. Depth & Scope: * Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective * Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support * Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues * Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions Education & Experience: * Undergraduate degree, Post Graduate degree or Technical Certificate * Strong academic background (e.g., computer science, engineering) * Graduate degree nice to have * 5-7 years relevant experience Customer Accountabilities: * Executes on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configures activities across Application, Platform and Infrastructure * Leads the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives; following a "build it, break it, fix it mentality". * Is responsible for developing and documenting detailed solution design and act as an application SME through the design and development lifecycle ensuring alignment with Architecture * Is accountable for complex applications/systems development, programming /coding * Develops functional, technical and user interface designs for an application / system that meets the defined requirements (business, enterprise architecture direction, system performance and development standards) * Consults on development of requirements and specifications and apply functional knowledge of business functions to design optimal software / systems * Reviews technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed * Identifies, recommends, sources, negotiates and implements improvements/ solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs * Works with Technology partners to define metrics and performance goals for the application * Identifies and addresses application and data issues and cross-capability and cross-release issues that affect application integrity * Researches/analyzes business requirements to evaluate and recommend optimal solutions within business technology architecture; collects environment requirements for infrastructure implementation by analyzing the current system environment, using technical tools and utilities * Works with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project * Contributes to the advancement of the TD engineering practice through strong collaboration, research, analytic, and problem-solving skills Shareholder Accountabilities: * Adheres to enterprise frameworks or methodologies that relate to software engineering activities * Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities * Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects * Actively seeks and supports continuous improvement and automation opportunities within the engineering practice * Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices * Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience * Conducts code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design * Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists * Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Protects the interests of the organization - identifies and manage risks, and escalates non-standard, high risk activities as necessary * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest * Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices * Supports the team by providing guidance and proactively identifying and resolving issues * Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Preferred Qualifications: * 5+ years of experience with Java * 2+ years of experience Angular 16+ (good with similar UI technology like react.js) * 3+ years of experience with Spring framework (Spring Core with Annotation, Spring Boot Spring Rest docs), with a good understanding of Spring Security & Authorization. * 3+ years of AngularJS 1.x and Angular 6 & above * 2+ years of experience with deployment automation tools : Jenkins or similar products * 2+ years of experience with logging frameworks SLF4J, Logback or similar products * 2+ years of experience in writing unit test cases with Junit 4. * Proven experience working in AGILE methodology * 2+ years of experience with cloud technologies, preferably Azure * Sound knowledge in the performance and optimization tools * Experience in working in micro apps and micro services Highly desired qualifications: * Experience in leading a team of developers in a global delivery model * Working on high volume with low latency application development * Containerization technologies like Kubernetes/Docker * Experience in developing high volume low latency and high throughput responsive web applications Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBTech Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $98.2k-159.3k yearly Auto-Apply 4d ago
  • Senior Marketing Manager - Deposits

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Marketing **Job Description:** You will serve as a trusted advisor and one of the primary Marketing contacts to the Consumer Deposit Products and Payments (CDPP) business building valuable relationships with business leaders to translate business, client, and product strategies into supporting integrated marketing strategies and plans leveraging all available marketing tactics such as digital and direct to consumer. This role has strategic influence on marketing for the CDPP business and will be accountable for driving exponential new customer acquisition, deepening engagement, and maximizing product usage across millions of customers. You are a decidedly driven professional skilled in both strategy and execution. You will collaborate and negotiate with internal and external marketing partners to develop integrated marketing plans, programs, and tactics that leverage marketing capabilities to achieve business goals; enhance client experience; and acquire, grow, and retain profitable client relationships. You will work within an agile pod, including participation in sprint reviews and quarterly PI planning sessions, to gain alignment on upcoming priorities while ensuring pod capacity. As a valued member of the department, you will have consumer deposits marketing experience at a top bank, or financial services/marketing experience with Fortune 500 companies with a proven track record of successfully navigating large, complex organizations operating in agile or pod-based environments. You have supported marketing planning for the business with a comprehensive understanding of how the business operates to solve technical, operational, and business problems. You also have experience while reviewing and analyzing campaign results to inform future strategies and forecasts and crafting and present compelling, compelling and insights-based presentations that you will deliver to executives. The Senior Marketing Manager is a top-level marketing expert that manages/leads development and/or execution of marketing large scope plans/programs/projects/strategies by designing and delivering complex marketing solutions/insights consistent with TD's marketing standards and strategies, in support of business results, customer engagement and experience. **Depth & Scope:** + Oversees multiple and/or complex marketing projects/programs/strategies that may impact several businesses/product lines + Recognized as top-level marketing expert within the organization and requires significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas + Role requires substantial integration of projects/programs involving significant scope, strategic impact and complexity + Role requires substantial relationship management breadth and influence in leading strategic initiatives, planning and/or integrating executional activities + Typically leads or contributes on projects of significant scope, strategic impact and complexity + Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work + Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise + Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements + Serves as a source of expert advice to senior management in field of specialty; may lead team(s) of related specialists/experts + Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties + Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field + Requires innovative thinking to develop new solutions + Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment + Works within general policies and industry guidelines + Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context + Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meet the business needs on a complex project or program + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & Experience:** + Undergraduate degree or relevant professional certifications, designations, or equivalent required + 10+ years relevant experience + Advanced knowledge of multiple marketing disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product/customer markets + Advanced knowledge of customer and brand research techniques and ability to develop analyses and insights that will drive customer strategy formation and business decisions + Knowledge of current and emerging competitor and market trends + Knowledge of risk management environment, standards and regulations + Ability to manage a budget and work within the constraints of that budget + Ability to contribute to strategic direction of the function and provide advice to senior leadership + Ability to establish goals and objectives that support the strategic plan + Skill in mentoring, coaching and performance management + Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives + Ability to exercise sound judgement in making decisions + Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills + Ability to work collaboratively and build relationships across teams and functions + Skill in using analytical software tools, data analysis methods and reporting techniques + Skill in using computer applications including MS Office + Ability to analyze, organize and prioritize work while meeting multiple deadlines + Ability to work successfully as a member of a team and independently + Ability to handle confidential information with discretion **Preferred Skills:** + Deposits product marketing experience. + 10+ years of prominent banking institution experience. + Bachelor's degree in Marketing. + Deep specialized (SME) knowledge within marketing planning or line of business marketing. + Demonstrated knowledge of financial industry public relations/marketing techniques + Demonstrated ability to conceptualize and implement marketing strategies to support business goals + Demonstrated knowledge of full range of marketing resources and media + Understanding of MarTech, triggers, and journeys as well as data ecosystems to drive scale + Knowledge of the advertising and media process + Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry. + Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services. + Ability to exercise independent judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities. + Strong relationship building skills resulting in the ability to influence others to adopt a new perspective. + Proven organizational, interpersonal and negotiating skills + Management experience required, supervises direct reports + Proven project and vendor management skills + Ability to manage people and complex projects + Proven verbal and written communication skills, specifically public speaking + Demonstrated budget management experience. + PC proficiency in Word, Excel, PowerPoint **Customer Accountabilities:** + Designs, develops and executes marketing solutions to address marketing/business needs/plans/strategies, to support a positive customer experience and the brand, ensuring alignment with internal marketing standards/goals + Reviews, understands and ensures marketing solutions/initiatives are strategically sound and consistent with TD's customer experience and brand image + Manages assigned projects from scoping/briefing to launch/fulfillment, following established processes, privacy processes and visual/brand standards + Participates in project scoping and preplanning sessions, proactively providing partners with advice and expertise on recommended tactics and marketing solutions + Works with marketing partners and business units to develop appropriate customer insights for marketing briefs + Develops creative briefs that consistently adhere to product positioning where applicable and leverage internal/external marketing creative experts on the development of creative + Conducts internal/external Agency/Supplier briefing sessions and creative presentations to internal clients + Provides ongoing communication to ensure appropriate stakeholders are notified of progress or changes in program content, budget, direction, timeline or status and escalates as appropriate + Proactively acknowledges errors; notifies management promptly where appropriate, and works with team to resolve + Captures and shares lessons learned from projects/campaigns/initiatives to be incorporated in future + Delivers strong marketing communications on strategy, on time, on budget and error free + Develops and maintains an understanding of TD businesses, products, policies and processes to deliver and ensure effective marketing solutions + Delivers actionable recommendations based on insights generated through integration of multiple sources (e.g. internal customer experience tracking programs, syndicated research, ad hoc analysis, competitive monitoring, external centres of excellence) + Assesses the effectiveness of programs, processes and documentation; evaluates the impact of marketing solutions on the achievement of business results + Delivers and manages programs (e.g. customer experience) and/or project plans by assigning and tracking workgroup project ensuring established processes are followed, and delivering all projects on strategy, on time, on budget and error free + Manages the appropriate use of resources (i.e., people, budget, processes) within area of responsibility + Develops and manages good working relationships and maintains open dialogue with key internal and external business partners to ensure adequate execution of project deliverables + Actively works to resolve escalated issues and manages changes within the project/program/initiative + Evaluates the effectiveness of corporate marketing processes/services and recommends/champions possible enhancements + Provides input and works with Marketing Planning to assist in the management of the Marketing calendar + Recognized within TD as an expert within own field of expertise + Provides advice and guidance to employees and business partners on customer experience, maintaining the brand image, standards, application and execution within area of expertise + Continuously enhances knowledge and keeps current with leading-edge and emerging strategies, capabilities and/or trends in own field of expertise and competitive landscape and drives innovation throughout the customer experience and insights process + Understands marketing disciplines and how they link together to deliver integrated solutions and enhanced customer experiences + Remains current with key business initiatives/issues and developments within TD + Participates in the annual planning cycle **Shareholder Accountabilities:** + Manages project budgets within forecasted spend + Arranges for timely billings, maintains progress billing standard and promptly communicates variances + Confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown + Identifies ways to increase production efficiencies in order to maximize marketing dollars spent on all marketing programs + Prioritizes and manages own workload to meet service level requirements for service and productivity + Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s) + Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities + Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + Protects the interests of the organization - identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices + Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist + Applies subject matter expertise in the discipline, provides guidance, assistance and direction to others + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $115.4k-186.2k yearly 1d ago
  • Information Security Specialist (US) - AI Vulnerability Specialist

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Hours: 40 Pay Details: $98,160 - $159,270 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Information Security Specialist defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools and provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank. Participates on projects of moderate to high complexity and provides complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area. Information Security Specialist - AI Vulnerability Specialist is responsible for supporting the identification, assessment, and management of vulnerabilities unique to AI models across the organization. This role contributes to processes that enable continuous detection, classification, and remediation of AI‑related risks, ensuring the secure operation of AI systems throughout their lifecycle. Working within the Information Security team, the Specialist helps perform model assessments, operate scanning tools, and assist in documenting and communicating risks to relevant stakeholders. This role emphasizes hands‑on analysis, operational execution, and collaboration with engineering partners to support the organization's AI risk posture. Depth & Scope: * Participates on complex, comprehensive or large projects and initiatives * Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors * Has advanced knowledge of organization, technology controls / security/ risk issues Education & Experience: * Bachelor's degree preferred * Information security certification / accreditation an asset * 7+ years of relevant experience * Expert knowledge of IT security and risk disciplines and practices Preferred Qualifications: * Demonstrated success in building AI vulnerability management programs, including assessment, prioritization, and remediation governance. * Experience supporting vulnerability management activities, including assessment, prioritization, or remediation workflows. * Understanding of AI/ML lifecycle stages (data preparation, training, deployment, and monitoring). * Familiarity with AI/ML model architectures, pipelines, and frameworks (TensorFlow, PyTorch, Scikit learn). * Knowledge of cloud based AI platforms such as AWS Sagemaker, Azure AI, or GCP Vertex AI. * Exposure to AI security tooling or model specific vulnerability assessment techniques. * Working knowledge of ServiceNow Vulnerability Response or similar SecOps workflows. * Understanding of AI related security frameworks and emerging threat vectors. * Experience in regulated industries or familiarity with applicable standards (e.g., FFIEC, GLBA, GDPR, PCI DSS, NYDFS Cybersecurity Regulation). * Advanced security certifications (CISSP, CCSP, or equivalent) Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Occasional * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #EVMAI Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $98.2k-159.3k yearly Auto-Apply 3d ago
  • Banking Associate (20 Hours Weekly) - Fort Lauderdale/East Sunrise (Bilingual Spanish Preferred)

    TD Bank 4.5company rating

    Fort Lauderdale, FL job

    Fort Lauderdale, Florida, United States of America **Hours:** 20 **Pay Details:** $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. **Depth & Scope:** + Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services + Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer + Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience + Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert + Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking + Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization **Education & Experience:** + High school diploma or GED + 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating hours to include evenings, weekends and holidays as scheduled + Teller experience preferred + Required to complete Teller training and part 1 of platform training upon hire + Strong organization skills to handle multiple tasks in a fast-paced environment + Excellent communication skills with ability to be concise, clear and consistent + Demonstrated effective problem-solving skills + Demonstrated ability to schedule and prioritize work + Demonstrated ability to work independently and within deadlines + Sound judgment in decision making and problem solving + Proficient in Microsoft Office + Notary License preferred **Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers + Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral + Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings + Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and supports the Bank's customer service strategy + Considers the impact of decisions on the well-being of TD, its customers and stakeholders + Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers + Ensures tasks are performed within established policy and procedures + Successfully completes all required job specific, compliance-related training + Understands, utilizes and follows compliance/risk and control programs + Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans + Is knowledgeable of and complies with TD Code of Conduct **Shareholder Accountabilities:** + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Accurately processes cash/deposit/withdrawal transactions and other account servicing requests + Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address + Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents + Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions + Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR + Follows policy and procedure for Customer Authentication + Acts as Dual Control agent when required + Follows all required open/close procedures **Employee/Team Accountabilities:** + Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of + the team + Be an active participant in personal performance and development activities + Acts as a brand champion both internally and externally + Collaborates with team members in contributing to the success of the team and organization + Partners as a team player + Actively seeks opportunities to improve delivery of work with high attention to quality standards + Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills + Positively embraces change + Adheres and participates in TD's Shared Commitments + Models quality service at every Customer interaction + Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience + May train and act as a mentor to newer colleagues **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $22-27.8 hourly 16d ago
  • Fraud Analyst (Temporary)

    Seacoast Bank 4.9company rating

    Seacoast Bank job in Stuart, FL

    can be located at any Seacoast Bank office within the state of Florida. This is a temporary employment opportunity. Responsible for assisting with fraud and security related initiatives by providing support to the Bank's Fraud/Security Manager through identification, research, tracking, reporting, and resolution of fraud related issues. Maintain awareness of new and amended regulations and assesses their impact to the bank. Remain current on fraud related matters as they relate to bank operations, through ongoing training and development programs. Assist in the overall operations of the department and program oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal Policies and Procedures and external regulations, verifying information, and review paperwork for accuracy. Set up fraud files and enter into tracking system. Follow-up with management from responsible area for explanations and discussions for appropriate action, to include approving or denying claims and/or possible account closure. Assist in the review and decisioning of the various alert solutions to ensure proper steps are taken to mitigate losses. Provide follow-up with daily charge backs for counterfeits, kiting, forgeries and negative accounts to minimize existing and future losses. Work with management to identify incidents/trends and utilize fraud loss scenarios to develop and/or provided training for Bank staff. File criminal charges within the appropriate jurisdictions and take civil action through legal means. Attend court as necessary to represent bank. Provide reports and status updates on recovery and fraud investigations. Support reporting charged off checking accounts to Chex Systems based on SNB reporting guidelines and post recoveries. Investigate and resolve any disputes. Manage the daily E-Funds report to review previous days Chex Systems inquiries on new accounts for fraud alerts, identity manipulation and communicate with branches for follow-up. Provide direction and support to customers, non-customers and bank personnel with fraud claim and identity theft complaints or concerns. Investigate process and partner with the U.S. Secret Service on counterfeit cash received. Monitor suspected scams and notify branch personnel to mitigate loss. Identify and escalate potential loss prevention and/or compliance issues to Senior Management. Review Digital deposits, ATM alerts and Fraud alerts; place holds accordingly and escalate to minimize losses. Review and process charged off checking accounts for branches based on established guidelines and approvals. Assist branches by providing video/images and providing support with surveillance system requirements and requests including providing images to branch personnel and law enforcement regarding security related situations. Administer user rights for Campus building access system Raise Loss Prevention Awareness and be proactive, continually seeking best practices in all aspects of loss prevention. Assist Security Officer in investigating disturbances such as bank robberies, alarm calls, unlawful intrusion, and property damage. Coordinate activities with law enforcement and emergency response during alarms and ensure proper follow through including criminal prosecution when applicable. Keeps Security Officer informed of all incidents. Responsible for reviewing security related reports. Assist in the development of procedures to manage, prevent, and recover: charge backs, charged off checking accounts, debit card fraud, check fraud, forgeries, counterfeit, employee theft and identity theft. Adhere to Seacoast Bank's Code of Conduct. EDUCATION and/or EXPERIENCE: High School graduate plus 2 year degree; 4 year degree preferred. 3 to 5 years' experience in working in a bank or law enforcement environment preferred. Minimum of 2 years Loss Prevention experience. Experience of working in an environment requiring detail input and review. Requires a high level of general banking knowledge, including familiarity with branch and operations policy and procedures. Strong analytical, communications and decision-making skills. Thorough knowledge of applicable laws and regulations. Ability to read, analyze and interpret governmental regulations and regulatory guidance. Well organized with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Strong research skills. Ability to deal with problems involving several concrete variables in standardized situations. PC proficiency with Microsoft Office products including Word and Excel and knowledge of Database and Internet software. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1
    $47k-77k yearly est. 11d ago

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