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  • Dialysis Program Manager Registered Nurse - RN

    Fresenius Medical Care 3.2company rating

    Prescott Valley, AZ job

    On-Site - You will be required to be physically present at the office or workplace during your working hours PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION: Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
    $74k-121k yearly est. 1d ago
  • Occupational Therapist Home Health

    Red Bud Regional Home Care-Red Bud 4.1company rating

    Red Bud, IL job

    We're hiring for a full-time Home Health Occupational Therapist to join our passionate team in Red Bud, IL! Salary: $62,000 - $87,000 At Red Bud Regional Home Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As an Occupational Therapist with us, you can expect: the ability to build in-person trusted therapist-patient relationships continuing education and tuition reimbursement opportunities independence and autonomy career growth possibilities Give your passion to serve others and your drive for better, more advanced quality healthcare. The Occupational Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status, activities of daily living, fine motor coordination, home assessments and adaptive equipment, and other occupational therapy needs as defined by medical conditions. Provides service within the scope of practice as defined by the state laws governing the practice of Occupational Therapy, in accordance with the plan of care, using evidence-based techniques, and in coordination with other members of the health care team. Evaluates the patient's functional status, status of all body systems as required for CMS documentation, and occupational therapy needs. Consults with the physician in the development of the therapy plan of care. Observes, records, and reports to the nurse supervisor and the physician the patient's response to treatment and changes to the patient's condition. Conducts patient assessments evaluating the level of function by applying diagnostic and prognostic functional ability tests. License Requirements Current Occupational Therapy licensure in state of Illinois Current CPR certification Current driver's license, vehicle insurance, and access to a dependable vehicle, or public transportation
    $62k-87k yearly 1d ago
  • Apprentice Piercer

    Studs 3.7company rating

    Washington, DC job

    Want to get paid to become a piercer at Studs? Apprentices undergo a minimum 6-week paid piercing training program inclusive of classroom style learning, observation, and hands-on training. We are looking for Apprentices to join our training program that will kickoff in January in one of our studio locations. Upon successful completion of the program, graduated Apprentices will become eligible for Part Time Associate Piercer positions at our Washington, D.C. studio. Hourly Rate: Graduated apprentices make $24/hour as Associate Piercers, plus tips During the 6-week training program, apprentices make $18/hour, plus tips Key Responsibilities: REVENUE Service Oriented Embodies our performance-oriented culture by meeting and exceeding expectations Serves as a brand ambassador: educates clients on the unique Studs' experience through our selling cycle Delivers confident, clear, and professional communication with clients during their entire Studs' experience OPERATIONS Decision Quality & Execution Leverages Studs' resources and policies in decision making Becomes well-versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met Shows consistent and detailed record keeping of all maintenance, sterilized inventory and tools TALENT Integrity Prioritizes Studio compliance and is accountable to standard operating procedures and company policy Admits mistakes and is not afraid to escalate when help is needed Lives out our Core Values Shows consistency by providing best in class service to everyone in the Studio Provides solutions-oriented feedback and is open-minded to receiving it Requirements: 3 years of relevant work experience At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred Availability: 4-29 hours per week, working weekends and holidays Must pierce a minimum 18 appointments a day Must be able to visually inspect ear anatomy to execute advanced piercings Must be able to deliver piercings with a steady hand Must be able to lift 20 lbs Must be able to handle chemicals safely Travel to one of our studio locations for the duration of the training program (paid by Studs) Driven, creative problem solver that consistently acts with integrity and speaks up Owner's mindset, with the ability to approach feedback and problems with a positive attitude. Benefits & Perks Paid Safe & Sick Leave Accrual FSA Health and Commuter Tax-Advantaged Accounts 401(k) Retirement Savings Plan Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)
    $24 hourly 4d ago
  • Non-Certified Ski Instructor, Winter 25-26

    June Mountain 4.4company rating

    June Lake, CA job

    Seasonal (Seasonal) At June Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of June Lake, California. Benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Free skiing at all Alterra Resorts Ski/snowboarding lessons discounts Equipment Rental discount Friends and Family vouchers Retail & Food discount 401k with company match *Offers of employment may be contingent upon successful completion of a background check A little about this position: Non-Certified instructors are new to the industry and have no snow sports industry certifications. Individuals hired in this position will be trained to provide quality instruction primarily to guests aged between 3 and 6 years old. In addition to this, Instructors will perform a variety of duties including - equipment rentals, lesson area set-up, shoveling, and lift operations. Season long certification and elective training programs are available to all Snow Sports School staff throughout the season. As a growing school, we continually have new opportunities for career growth in this industry. Requirements: A passion for working with small children in a winter environment is a prerequisite for this position. Experience working with children and/or in guest service is preferred. Empathy for beginners and an ability to teach new skills in an unfamiliar environment. All with a focus on safety and fun! Must be flexible, positive, a team player, and happy to work in variable weather conditions. Your ability to provide excellent guest service is more important than your personal skiing or snowboarding ability. On-the-job training will be provided to give you the necessary skills to be successful! Please Note: This position will have openings available for Full Time, 3-day Part-Time, and Holiday work. Please note your preferred availability in your cover letter or email. Hourly pay rate: $20-$25 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.
    $20-25 hourly 4d ago
  • Senior Associate, Client Processing Team Lead

    BNY 4.1company rating

    Pittsburgh, PA job

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Associate, Client Processing Team Lead to join our Payments Enablement Platform Operations team. This role is located in Pittsburgh, PA In this role, you'll make an impact in the following ways: Supervise and manage the day-to-day operations of a small- to medium-sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution. Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks. Serve as first line supervisor for assignment of tasks and resolution of issues, acting as the team's initial point of contact for escalated issues. Direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork. Use systemic data to highlight, prioritize & implement to reduce manual touch points and find efficiencies in our processes Lead initiatives within the to improve our Service Delivery group to develop processes & improve our client service. Handle client escalations/Issues to manage expectations and resolve issues in a timely manner Work with management to co-ordinate, upskill and determine resourcing requirements to ensure group is working as efficiently as possible Prioritize own daily workload along side project work to ensure we manage client's expectations but also improve our responses/automation Utilize & demonstrate the skills to use available digital tools & AI to enhance the user experience for our processes To be successful in this role, we're seeking the following: Associate's degree in a related discipline or equivalent combination of education and experience is required; Bachelor's degree preferred. 7+ years of technical and management experience preferred. Experience in the securities or financial services industry is a plus. Applicable local/regional licenses or certifications as required by the business. Experience supervising/managing a small client processing team, including performance reviews, recruiting participation, and supervisory review and approval actions. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #Recruit
    $53k-102k yearly est. 4d ago
  • QMA - Qualified Medication Aide

    Greenleaf Health Campus 2.9company rating

    Elkhart, IN job

    JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Qualified (Certified) Medication Aide (QMA or CMA) assists with administering medications to residents as directed by the physician, nurse supervisor, and Director of Nursing (DON). Additionally, this role assists residents with activities of daily living. Key Responsibilities The Qualified (Certified) Medication Aide sets up, administers, and records certain prescribed medications for residents in the facility under the supervision of a licensed nurse and as allowed by State regulatory agencies. Practice the five rights of medication administration within the scope of your role. Assist residents with activities of daily living as needed. Properly label, store, receive and destroy medication per company policy. Perform medication charting as directed by the Nurse Supervisor/Charge Nurse. Qualifications Certified as a Qualified Medication Aide (QMA) or Certified Medication Aide (CMA) by the state and maintain a Certified Nursing Assistant (CNA) Certification in good standing with the state. 0-1 years of relevant experience preferred WHERE YOU'LL WORK : Location: US-IN-Elkhart LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: Demond ************** APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
    $37k-46k yearly est. 2d ago
  • Outpatient Registered Nurse - RN

    Fresenius Medical Care 3.2company rating

    Marion, IN job

    PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment planning intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team this position participates in decision-making teaching leadership functions and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy procedures standards of nursing practice state and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator Preceptor or in collaboration with other Registered Nurses. Performs ongoing systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and documents in the patient medical record makes adjustments or modifications to treatment plan as indicated and notifies Team Leader Charge Nurse Supervisor or Physician as needed. Assesses collaborates and documents patient/family's basic learning needs to provide initial and ongoing education to patients and family. Directs and provides in collaboration with direct and ancillary patient care staff all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s) and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource for health care team participates in staff training and orientation of new staff as assigned. Ensures correct laboratory collection processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Required to complete CAP requirements to advance. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move with assistance machines and equipment of up to 200 lbs. and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk work computer work interaction with patients facility/hospital staff and physicians. The position may require travel to training sites or other facilities. May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. SUPERVISION: Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge after meeting all the following: Successful completion of all FKC education and training requirements for new employees. Must have a minimum of 9 months experience as a RN. Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification. Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: Entry level for RNs with less than 1 year of Nephrology Nursing experience in the last two years as a RN. Minimum of 9 months experience as a Registered Nurse (preferred). Chronic/acute hemodialysis experience (preferred). Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
    $44k-89k yearly est. 5d ago
  • Call Center Sales Representative I (Entry-Level)

    MCI Careers 3.7company rating

    Las Cruces, NM job

    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team! We're looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you'll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Handle inbound and outbound calls with professionalism and empathy Use product knowledge and training to recommend solutions and close sales Build rapport, listen actively, and address customer needs effectively Research account details and collaborate with internal teams to resolve issues Manage customer accounts and process orders accurately using our systems Follow scripts, policies, and procedures to ensure consistency and compliance Protect customer data and handle sensitive information responsibly Escalate complex issues to appropriate team members when needed Stay current with training, system updates, and team communications Maintain excellent attendance and punctuality CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older with a high school diploma or equivalent Strong verbal and written communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable, punctual, and self-motivated Skilled in conflict resolution, problem-solving, and negotiation Customer-focused with empathy, patience, and responsiveness Ability to multitask and manage time effectively Team-oriented with a positive attitude Comfortable in a fast-paced, evolving environment Strong interpersonal skills and relationship-building ability Preferred Qualifications: 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center Experience in state or federal work environments COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $24k-31k yearly est. 1d ago
  • Assistant Studio Manager

    Orangetheory Fitness 4.4company rating

    Durham, NC job

    A Little Quiz: What do Batman and Robin, Venus and Serena Williams, and Hermione and Harry all have in common? Answer: Each duo makes each other stronger. That's exactly the dynamic between an Orangetheory Studio Manager and Assistant Studio Manager (ASM). Together, they keep the studio thriving, combining strengths and supporting each other every step of the way. The Role: As our Assistant Studio Manager, you'll be the right hand to the Studio Manager, helping to create an exceptional, energetic fitness experience that members love. Whether you're helping with sales goals, making member connections, or running daily operations, you'll represent the Orangetheory brand, bringing the science-backed workout to life. Your day-to-day will include a little of everything: team support, member check-ins, onboarding, and organizing events-all while ensuring the studio stays clean, safe, and welcoming. If you're ready for a career with growth potential, or maybe even a role you'll stay in forever, Orangetheory has a community and environment like nowhere else. What You'll Do: Partner with the Studio Manager to make the studio efficient, successful, and fun Support sales efforts by connecting with potential members and hitting revenue goals Keep the studio clean, safe, and high-energy Help onboard, train, and support new team members Check-in with members, answer questions, and drive engagement in-studio events and challenges Generate new membership sales Ensure that all studio technology runs smoothly Meet new guest goals and inspire member referrals And of course, be ready to dive into other exciting opportunities as they come up! Perks & Benefits; FREE Orangetheory workouts Flexible schedules and fitness-casual dress code Paid time off, plus health, dental, vision, 401k, and more Paid Parental Leave Performance-based bonuses and a collaborative, supportive work environment Ongoing sales training and development Qualifications: Great communication and interpersonal skills Ability to multitask in a fast-paced environment Availability for “retail” hours, including weekends You're passionate about helping people reach their goals, and you have top-notch customer service skills You have an interest in growing your skills in sales, marketing, lead generation, social media, and client relationships A natural leader, you're able to motivate others and create a team-focused vibe You're open to “retail” hours-days, nights, and weekends If you're ready to be part of a passionate team that is creating an inspiring fitness community, we'd love to hear from you! Submit your resume and cover letter explaining why this role is perfect for you. Job Type: Full-time Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPC Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
    $26k-33k yearly est. 1d ago
  • Fitness Sales Associate

    Orangetheory Fitness 4.4company rating

    Ankeny, IA job

    Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as "intros" Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members' concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized All other duties as assigned Company Benefits & Perks: Flexible schedules WORKOUT FOR FREE! Fitness casual dress-code Passionate, collaborative work environment Ongoing training and development So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPOPS Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
    $24k-30k yearly est. 2d ago
  • Associate, Cash Processing/Funds Transfer II

    BNY 4.1company rating

    Pittsburgh, PA job

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, Cash Processing/Funds Transfer II to join our Payments Enablement Platform Operations team. This role is located in Pittsburgh, PA. In this role, you'll make an impact in the following ways: Monitor client payments, daily cash and wire transactions, and vet incoming transactions by matching fund and transaction receipts. Use systemic data to highlight, prioritize & implement to reduce manual touch points and find efficiencies in our processes Lead initiatives within the to improve our Service Delivery group to develop processes & improve our client service. Handle client escalations/Issues to manage expectations and resolve issues in a timely manner Work with management to co-ordinate, upskill and determine resourcing requirements to ensure group is working as efficiently as possible Prioritize own daily workload along side project work to ensure we manage client's expectations but also improve our responses/automation Utilize & demonstrate the skills to use available digital tools & AI to enhance the user experience for our processes Ensure procedures associated with monitoring client fund transfers are followed. Facilitate the booking of all foreign currency trades with trading desks and confirm all outgoing wire transactions are settled by the receiving institutions. Provide higher level support for transactions flagged by the system and escalate to management if a solution is not found. Act as point of contact for clients and wire recipients, addressing inquiries and concerns about the transfer process. To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience is required. 3-5 years of total work experience preferred. Experience in financial services operations preferred. Ability to contribute to the achievement of team objectives. No direct reports but may provide guidance to less experienced team members; may have people management responsibilities in some geographies. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #Recruit
    $26k-32k yearly est. 4d ago
  • Dialysis Clinical Manager Registered Nurse - RN

    Fresenius Medical Care 3.2company rating

    Georgetown, KY job

    PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department. Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools. Responsible for addressing and acting on adverse events and action thresholds. Oversees facility's Home Therapies Program if applicable. Accountable for compliance with all applicable federal, state and local laws and regulations. Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff. Maintains integrity of medical records and other FMS administrative and operational records. Complies with all data collections and auditing activities. Maintains facility environmental integrity, including safety. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s). Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Provides technical guidance. Performs other related duties as assigned. PATIENT CARE: Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. Acts as a resource for the patient to address patient concerns and questions. Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility's Interdisciplinary Team to discuss patient care plans and to resolve patient problems. Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency. Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status. Develops action plans for unexcused and missed treatments in collaboration with the Director. Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent. STAFF: Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations. Participates in the recruitment and interview process, and decision to hire new personnel. Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates. Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance. Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff. Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth. Completes timely employee evaluations and establishes annual goals for staff. Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility. Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving. PHYSICIANS: Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws. Responsible for strong Director and physician relationships and facilitating staff relationships with physicians. Ensures regular and effective communication with all physicians, through regular meetings with Directors. Participates in Governing Body. Schedules and coordinates CQI meetings with physicians. MAINTENANCE/TECHNICAL: Responsible for the integrity and safety of the facility water system. Must be knowledgeable in the operation of all facility equipment and technology. ADMINISTRATIVE: Responsible for maintaining and updating all FMS manuals. Accountable for completion of the Annual Standing Order Review and ICD coding. Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. Directs information gathering as required supporting billing and collection activities. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies Participates in the completion and interpretation of the Pl-17 inventory supply use analysis. Reviews and approves facility payroll. Reviews profit and loss statements with Director Responsible for participating in all required Network reporting and on-site state or federal surveys. Participates in the completion of the FMS Administrative Clinical Review. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: Responsible for the direct supervision of various levels of staff as designated by region. EDUCATION AND REQUIRED CREDENTIALS: Bachelor's Degree; Advanced Degree desirable or an equivalent combination of education and experience Graduate of an accredited School of Nursing (RN). Current appropriate state licensure. EXPERIENCE AND SKILLS: 6 - 8 years' related experience or an equivalent combination of education and experience. 3+ years' supervisory or project/program management experience preferred. Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred. Minimum of 6 months chronic or acute dialysis nursing experience is required. Must be available as a full-time employee and provide on-call coverage when necessary. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line. Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
    $39k-75k yearly est. 1d ago
  • Contact Center Representative II (Experienced)

    MCI Careers 3.7company rating

    Las Cruces, NM job

    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound and outbound calls in a courteous, timely, and professional manner Resolve customer issues effectively, aiming for first call resolution Research internal systems to retrieve missing information and collaborate with other departments as needed Accurately document customer interactions and process claims Conduct needs-based conversations to identify the best solutions for customers Use training resources and knowledge bases to provide accurate information while following scripts and procedures Maintain confidentiality and handle sensitive information appropriately Escalate complex issues to the appropriate personnel when necessary Participate in training sessions and team meetings to stay current on updates and best practices Adhere to attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years or older High school diploma or equivalent Strong written, verbal, and organizational communication skills Typing speed of at least 20 words per minute Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with Windows operating systems Highly reliable with excellent time management and punctuality Strong problem-solving, troubleshooting, and follow-up skills Conflict resolution and negotiation abilities Customer-focused with empathy, patience, and professionalism Ability to multitask, self-manage, and stay focused Team-oriented with a collaborative mindset Comfortable working in a fast-paced, dynamic environment Excellent interpersonal skills and the ability to build rapport with customers and colleagues COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $29k-36k yearly est. 1d ago
  • Sales Representative (Full-Time & Part-Time)

    MCI Careers 3.7company rating

    Las Cruces, NM job

    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you'll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Make outbound and receive inbound calls in a professional and courteous manner Educate customers on products and services, identifying upsell opportunities Understand customer needs and recommend tailored solutions Use internal systems to manage accounts and process transactions accurately Research and resolve customer issues, coordinating with other departments as needed Accurately document customer interactions and follow established procedures Adhere to scripts, policies, and compliance standards Maintain confidentiality and handle sensitive information responsibly Escalate complex issues to supervisors or appropriate teams Stay current with training, updates, and system changes Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or equivalent Excellent verbal and written communication skills Ability to type 20+ words per minute Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable and punctual with a strong work ethic Strong problem-solving and conflict resolution skills Customer-focused, empathetic, and solution-oriented Ability to multitask and manage time effectively Comfortable in a fast-paced, evolving environment Team-oriented with strong interpersonal skills COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $42k-79k yearly est. 3d ago
  • Ski Instructor, Certified - Winter 25-26

    June Mountain 4.4company rating

    June Lake, CA job

    Seasonal (Seasonal) At June Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of June Lake, California. Benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Free skiing at all Alterra Resorts Ski/snowboarding lessons discounts Equipment Rental discount Friends and Family vouchers Retail & Food discount 401k with company match *Offers of employment may be contingent upon successful completion of a background check A little about this position: Wage ranges for PSIA-AASI certifications: o Level 1 - $21 to $25 o Level 2 - $25 to $36 o Level 3 - $30 to $45 June Mountain Ski & Ride School is hiring ski industry certified Instructors of all levels for the 2025-2026 winter season! The June Mountain Ski & Ride School is one of the top Ski & Ride Schools in the nation. We have a fun, dynamic and diverse staff of instructors from around the world who love working with people, sharing their joy of winter sports, and striving to be the best Pros in the industry! Certified Instructors can expect to teach group and private lessons to a range of age groups from 3-year-olds to adults. As an experienced instructor, you will be expected to provide a quality lesson, with an emphasis on safety and fun, while upholding the highest levels of guest service. Please note, most of our school guests are younger children. Season long certification and elective training programs are available to all Snow Sports School staff throughout the season. As a growing school, we continually have new opportunities for career growth in this industry. Requirements: PSIA or AASI certification or equivalent - Level 1, 2, or 3. A passion for sharing the mountain experience. Experience working with children is preferred. Empathy for, and an ability to teach new skills in an unfamiliar environment. All with a focus on safety and fun! Must be flexible, positive, a team player and happy to work in variable weather conditions. Please Note: Pay grade is contingent upon proof of certification. (PSIA-AASI or international equivalent) This position will have openings available for Full Time, 3-day Part-Time, and Holiday work. Please note your preferred availability in your cover letter or email. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.
    $26k-41k yearly est. 4d ago
  • Internet & Phone Sales Representative

    MCI Careers 3.7company rating

    Las Cruces, NM job

    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Handle inbound and outbound calls with professionalism and courtesy Use training and resources to confidently answer questions and sell products/services Listen actively to understand customer needs and resolve issues Research systems to locate missing information and collaborate with internal teams Manage customer accounts and process orders accurately using company systems Follow scripts, policies, and compliance guidelines Maintain accurate records and protect customer data Escalate complex issues to appropriate team members Attend training sessions and team meetings to stay current on updates Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or equivalent Excellent written and verbal communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) Familiarity with Windows operating systems Highly reliable with strong attendance and punctuality Skilled in troubleshooting, conflict resolution, and customer service Empathetic, responsive, and solution-oriented Ability to multitask, stay focused, and self-manage Team-oriented with strong interpersonal skills Comfortable in a fast-paced, evolving environment Preferred (Not Required) 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center Experience in state or federal work environments COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $29k-41k yearly est. 1d ago
  • Qualified Medication Aide (QMA)

    Avalon Springs Health Campus 4.0company rating

    Valparaiso, IN job

    JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Qualified (Certified) Medication Aide (QMA or CMA) assists with administering medications to residents as directed by the physician, nurse supervisor, and Director of Nursing (DON). Additionally, this role assists residents with activities of daily living. Key Responsibilities The Qualified (Certified) Medication Aide sets up, administers, and records certain prescribed medications for residents in the facility under the supervision of a licensed nurse and as allowed by State regulatory agencies. Practice the five rights of medication administration within the scope of your role. Assist residents with activities of daily living as needed. Properly label, store, receive and destroy medication per company policy. Perform medication charting as directed by the Nurse Supervisor/Charge Nurse. Qualifications Certified as a Qualified Medication Aide (QMA) or Certified Medication Aide (CMA) by the state and maintain a Certified Nursing Assistant (CNA) Certification in good standing with the state. 0-1 years of relevant experience preferred WHERE YOU'LL WORK : Location: US-IN-Valparaiso LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: Demond ************** APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
    $37k-46k yearly est. 4d ago
  • Technical Account Manager

    Clearpath Staffing 4.6company rating

    Stamford, CT job

    About the job Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive We're seeking a highly qualified Technical Account Manager to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented. Responsibilities Act as a strategic advisor, aligning client technology with business goals. Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders. Ensure client environments are secure, scalable, and optimized for performance and growth. Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards. Build and maintain strong client relationships, serving as the primary point of contact and escalation. Mentor internal team members and foster collaboration across departments. Identify gaps and partner with technical teams to scope and prioritize initiatives. Ensure alignment with industry best practices and regulatory requirements. Requirements 5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space. Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders. Strong business acumen with the ability to align technology with business strategy. Industry certifications (e.g., MCSA, VCP, CCNA) are a plus. Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment. Highly organized, detail-oriented, and self-motivated with minimal supervision. Must be able to pass a background check and hold a valid U.S. driver's license.
    $127k-169k yearly est. 2d ago
  • Wireless Network Engineer

    Matchpoint 4.2company rating

    Santa Clara, CA job

    MatchPoint is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise. We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you! Design, Build and Operate scalable software systems to manage Client's network infrastructure. Only local candidates. Skills 8 -10 years experience with enterprise Wi-Fi including but not limited to 802.11 standards, encryption,, 802.1x, RADIUS, EAP-TLS, wireless client chipset/driver configurations. Proven understanding of TCP/IP (both IPv4/IPv6), routing, and switching Experience with supporting collaboration tools utilizing Wi-Fi Experience with wireless design and tools such as Ekahau or Hamina Experience with Cisco AireOS and Juniper Mist platforms. Certifications: CWNA, ECSE-D Networking services for ACS, AAA, DHCP, BOOTP, DNS, ICMP and SNMP Remote access technologies (i.e. SSL-VPN, IPSec, B2B) Layer 3 (ie: OSPF, BGP, VRFs, QOS, ACLs, Route redistribution, Route filtering, MPLS-VPNs, EVPN, VxLAN, GRE, DMVPN etc..) Experience designing, configuring and implementing a wireless network. Experience in Network planning, design strategies for an enterprise WLAN, design of infrastructure and network services, designing WLAN RF, advanced wireless site surveying, 802.11 security design, and troubleshooting of WLAN design. Ability to script using Ansible, Python, and Shell a plus
    $117k-161k yearly est. 3d ago
  • Materials Planning and Warehouse Manager

    Revology Cars 3.6company rating

    Orlando, FL job

    About Revology Revology Cars builds and restores 1965-1970 Ford Mustang and Shelby GT automobiles. Launched in 2014, Revology Cars now has over 160 employees, clients in 18 countries, and has maintained revenue growth of over 50% per year for the past five years. We have private equity financial backing with significant growth ambitions in the next 3-5 years. Position Summary The Materials Planning & Warehouse Manager is responsible for planning, purchasing, receiving, inventory control, warehousing, and materials flow to support production and on-time delivery. This role ensures the right materials are available at the right time, quantity, cost, and quality, while maintaining accurate inventory records and driving continuous improvement across the materials function Key Responsibilities Materials Planning & Production Support Develop and manage materials plans aligned to the production schedule, sales forecasts, and customer demand. Ensure uninterrupted material availability for manufacturing while minimizing excess or obsolete inventory. Collaborate with Production, Engineering, Quality, and Scheduling to resolve shortages, substitutions, and priority shifts. Maintain and improve MRP/ERP parameters (lead times, safety stock, reorder points, lot sizes). Purchasing & Supplier Management Oversee purchasing activities for raw materials, components, and indirect materials as needed. Manage supplier performance around quality, lead time, cost, communication, and service levels. Negotiate pricing, terms, and delivery schedules to support cost and lead-time targets. Identify and qualify new suppliers; lead dual-source or risk-mitigation strategies. Warehouse Operations & Material Handling Lead all warehouse activities including receiving, inspection coordination, put-away, stocking, picking, kitting, staging, and line delivery. Manage warehouse layout, slotting, and space utilization to improve flow, access, and safety. Establish standard work for material movement, FIFO/FEFO, labeling, and location control. Oversee material handling equipment usage and maintenance (forklifts, pallet jacks, cranes/hoists, carts, racks). Ensure timely staging of kits/materials to production and/or fulfillment areas. Coordinate internal logistics routes and point-of-use replenishment where applicable. Inventory Control & Accuracy Own inventory accuracy through cycle count programs, audits, and transaction discipline. Investigate variances, identify root causes, and implement corrective/preventive actions. Maintain accurate location data, min/max levels, reorder points, and material statuses. Control quarantined, non-conforming, excess, slow-moving, and obsolete inventory. Ensure traceability and proper documentation for all material transactions. Receiving & Shipping Coordination Oversee inbound receiving schedules, unloading, verification, and system receipts. Partner with Quality to ensure inspection workflows do not delay material availability. Resolve shipment discrepancies, damages, and returns with suppliers/carriers. Coordinate outbound shipping readiness (packaging, documentation, staging) as needed. Track freight performance and support expediting for critical shortages. Systems, Reporting & Continuous Improvement Own data integrity for materials, BOM accuracy, inventory transactions, and supplier records. Report KPIs such as inventory turns, stockouts, on-time delivery, supplier OTIF, and material cost variance. Lead continuous improvement initiatives using lean tools (5S, Kanban, VSM, ABC analysis). Support cross-functional projects such as new product launch readiness, engineering changes, and cost reduction. Leadership & Team Management Manage and develop materials, purchasing, and warehouse staff. Set clear goals, monitor performance, coach team members, and build a culture of accountability. Ensure compliance with company policies, safety rules, and regulatory standards. Qualifications Bachelor's degree in Business, Supply Chain Management, or a related field. 5+ years of experience in materials management, inventory control, or supply chain in a manufacturing environment or automotive environment. 2+ years of people management experience. Ability to read/interpret BOMs, drawings, specs, and change notices. Knowledge of import/export processes and international sourcing is preferred. Strong understanding of automotive parts, materials handling, and supply chain operations. Proficient with ERP systems and inventory management software (experience with Syteline or similar preferred). Excellent communication, negotiation, and cross-functional collaboration skills. Proven leadership skills with experience managing warehouse teams in a hands-on environment. Excellent problem-solving, organizational, and communication skills. Strong commitment to quality, precision, and process improvement. Forklift certification or willingness to obtain one.
    $66k-91k yearly est. 2d ago

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