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Secretary vs office administrator

The differences between secretaries and office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a secretary and an office administrator. Additionally, an office administrator has an average salary of $37,423, which is higher than the $36,442 average annual salary of a secretary.

The top three skills for a secretary include customer service, telephone calls and payroll. The most important skills for an office administrator are customer service, patients, and data entry.

Secretary vs office administrator overview

SecretaryOffice Administrator
Yearly salary$36,442$37,423
Hourly rate$17.52$17.99
Growth rate-8%-5%
Number of jobs69,315118,096
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 48%
Average age5047
Years of experience22

What does a secretary do?

Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department. They manage schedules and appointments, often handling the calendar in the office. They are also responsible for keeping files organized, whether physical or digital copies. During office meetings, secretaries are in charge of documenting the minutes of the meeting and highlighting the action steps that need to be taken. They may also be assigned to check on concerned departments who need to present deliverables in the next office meeting.

What does an office administrator do?

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

Secretary vs office administrator salary

Secretaries and office administrators have different pay scales, as shown below.

SecretaryOffice Administrator
Average salary$36,442$37,423
Salary rangeBetween $26,000 And $51,000Between $28,000 And $48,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaAlaska
Best paying companyLewis Brisbois Bisgaard & SmithLawrence Livermore National Laboratory
Best paying industryGovernmentGovernment

Differences between secretary and office administrator education

There are a few differences between a secretary and an office administrator in terms of educational background:

SecretaryOffice Administrator
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Secretary vs office administrator demographics

Here are the differences between secretaries' and office administrators' demographics:

SecretaryOffice Administrator
Average age5047
Gender ratioMale, 10.1% Female, 89.9%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.5% Asian, 3.9% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 20.5% Asian, 7.9% White, 55.6% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between secretary and office administrator duties and responsibilities

Secretary example responsibilities.

  • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
  • Manage financial bookkeeping efficiently for the company using QuickBooks.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Present information orally, using Microsoft PowerPoint to military officials on various office and personnel administrative functions.
  • Track progress monitoring for corrective reading and corrective math.
  • Copy and distribute medical records according to guidelines set by HIPPA
  • Show more

Office administrator example responsibilities.

  • Monitor calls, manage calendars, travel, meeting arrangements, video conference and teleconferencing.
  • Formulate various procedures to assure efficient operation of the SharePoint system is managed properly for CFWB and BOS.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Pull patients charts for doctors using EMR system as well as pulled chart from medical records room.
  • Create and update all departmental ISO documents.
  • Collect all outgoing FedEx overnight packages and ship with accurate tracking and conformation information.
  • Show more

Secretary vs office administrator skills

Common secretary skills
  • Customer Service, 15%
  • Telephone Calls, 11%
  • Payroll, 9%
  • Scheduling Appointments, 9%
  • Word Processing, 5%
  • Office Equipment, 5%
Common office administrator skills
  • Customer Service, 18%
  • Patients, 11%
  • Data Entry, 8%
  • Office Equipment, 5%
  • Front Desk, 4%
  • PowerPoint, 3%

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