Research Summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
Salaries have increased 12% for secretaries in the last 5 years
Projected job growth for secretaries is -7% from 2018-2028
There are over 1,524,710 secretaries currently employed in the United States
There are 69,315 active secretary job openings in the US based on job postings
The average salary for a secretary is $36,442
No, secretary jobs are not in demand. The job market for analysts is projected to decline -7% from 2018 to 2028.
|Year||# Of Jobs||% Of Population|
|Year||Avg. Salary||Hourly Rate||% Change|
Mouse over a state to see the number of active secretary jobs in each state. The darker areas on the map show where secretaries earn the highest salaries across all 50 states.
|Rank||State||Population||# of Jobs||Employment/1000ppl|
|1||District of Columbia||693,972||202||29%|
|Rank||City||# of Jobs||Employment/1000ppl||Avg. Salary|
|3||Land O Lakes||4||13%||$29,648|
We spoke to professors and experts from several universities and companies to get their opinions on where the job market for recent graduates is heading, as well as how young graduates entering the industry can be adequately prepared. Here are their thoughts.
Allison White: Knowledge of spreadsheets software such as MS Excel is a commonly sought-after skill. Employers want word processing and spreadsheet skills but often say they want high school graduates and pay accordingly. These skills aren't always taught in high school. Those in the field should seek these skills. Additionally, medical and legal assistants have highly sought after. Terminology courses for these specialized areas are sometimes offered at the vocational schools but are usually offered at the post-secondary level.
Allison White: Employers have told me repeatedly that soft skills are often the most important. They will ask for my reference after I've gotten to know a student and been able to identify their communication, problem-solving, and interpersonal skills. They want someone to take the initiative yet know when to ask questions. Customer service skills and confidentiality were also voiced by our internship supervisors. Verbal and non-verbal communication is a must. The applicant must be able to write well!!
Allison White: In addition to production software skills, including MS Outlook, Word, Excel, and PowerPoint, we often taught database skills using MS Access. Every employer has an employee database and a customer/client database that requires input and sometimes maintenance by office personnel. Keyboarding (65+ wpm), basic bookkeeping/accounting, and filing skills are a must.
Allison White: I'll put professionalism at the top of the list, and then specialized skills come second regarding salary. The medical secretary used to be the one to earn top dollar. Now that there are Medical Assisting programs and licenses, the student must seek the special skills in terminology and clinical service from that degree to earn top dollar in the medical field. Employers want office skills (filing, customer service, scheduling, etc.) and clinical skills (vitals, patient intake, registration, etc.). Still, I recommend that those who are inexperienced seek skills and licenses in the area of their personal interest (law office, government office, medical office, education, and more). I took courses in legal terminology and legal office procedures while completing my associate's degree. I also pursued a business analyst certification and the MOS certifications early on. Later, I continued my education by earning a bachelor's degree in a dual major (business administration and marketing).