Lot Assistant - ADESA Boston
Secretary job in Newton, MA
Pay range: $15.50-$16 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Role and Team
Reporting to the Lot Manager or other designated manager, assist with the outside functions to support lot movements and general operations to support auction activities before, during, and after sale day.
Responsibilities
Assist in assuring vehicle inventory is in the proper designated areas of the lot or shops. Apply appropriate numbering and tagging for lot and shop identification
Locate, number and move vehicles to designated area on the Lot
Confirm vehicle mileage, make year and VIN
Communicate with shop and operations teams to ensure an efficient flow of inventory from vehicle check in, inspections, shops and auction sale line until vehicle is checked out
Assist with physical inventory on a periodic basis
Use electronic devices to scan inventory and record movement of vehicles on property
Flag vehicles, add final stickers, mark numbers on windshield and place on spot for the sale
Take photos of vehicles as needed
Track missing units and assist with locating vehicles for customers
Use PC to look up vehicle information and update vehicle data
May ensure arbitrated units are restocked into inventory and proper announcements are made
May identify and add/verify vehicle announcements and reports are accurate for pre-sale
May make basic vehicle diagnostic determinations to determine if a vehicle needs to be moved to the Mechanic Shop
May operate gas dollies, lock out tools, or jump packs
May coordinate a sale lane on sale day
Any other duties assigned by the designated manager
Skills and Attributes
Team player who can collaborate well with multiple departments, customers and vendors
Strong customer service skills
Proven ability to multitask while maintaining attention to detail
Proven ability to manage deliverables and metrics against aggressive targets and timelines
Qualifications
High School diploma or GED preferred
Automotive/auction experience preferred
Ability to work in a fast-paced environment
Effective interpersonal skills
Hardworking, motivated team player
Must be 18 years of age and have a valid driver's license that meets the requirements
Able to safely drive a variety of make/model/sizes of vehicles
Excellent verbal and written communication skills
Proficiency with computer systems and applications
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Constant - standing, watching, touching, listening, walking, talking
Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
Potential -running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Administrative Assistant
Secretary job in Malden, MA
Primary responsibilities include:
1. Answering incoming calls and directing them to the appropriate staff
2. Sorting and processing incoming and outgoing mail
3. Confidential records management and case copying
4. Welcoming/assisting guests to the office.
This position requires some problem-solving skills to best assist the caller with the most appropriate staff member. A background record check is required for all DCF staff.
Administrative Assistant
Secretary job in Billerica, MA
Coordinate the scheduling, notify customers of upcoming on-sites, email requests for information as needed, monitor email correspondence, publish an accurate status of each onsite event, and maintain a yearly calendar. This candidate will learn all aspects of processing calibration documents for both on-site and in-house calibrations, and must be willing to cover other positions when needed. Applicant must be a team player, who will be part of our customer service staff, utilizing our internal computer system and assuring customer satisfaction.
Education and Requirements:
Education - High school or equivalent
Experience - Previous office experience required
Must have excellent interpersonal and communication skills
Must be organized and able to multi-task
Must have excellent computer and/or Microsoft Office skills
Must be proficient in Excel
Generous benefits package including Health, Dental, Life and ADD insurance and 401K plan.
Job Type: Full-time, 5 days per week (Monday-Friday)
Expected hours: 40 per week
All work performed at our Billerica, MA facility (no remote)
Schedule: 8 hour day shift, Monday to Friday
Starting rate: $23 - $25 per hour
Administrative Assistant - Mid Level
Secretary job in Framingham, MA
Administrative Assistant Contract at least 4 months with potential for extension Hybrid/Onsite at minimum 2 days a week in Marlborough, MA Hourly rate: $23.00-26.00/hr Must have: 3 years+ Admin experience at companies with over 500 employees Excel Word Powerpoint
Outlook
Expense management
Administrative Assistant
The Administrative Assistant will provide comprehensive support to leadership team, ensuring smooth operations and efficient coordination across a variety of administrative functions. This role requires strong organizational skills, discretion, and the ability to handle confidential and complex matters with professionalism.
Key Responsibilities:
Manage multiple calendars, schedule meetings, and coordinate logistics.
Arrange travel itineraries, process expenses, and support timekeeping.
Serve as a point of contact for internal and external inquiries, resolving issues with tact and involving cross-functional partners as needed.
Maintain filing systems, records, supplies, and office organization.
Coordinate meetings, trainings, and conferences, including catering, room setup, equipment, and follow-up.
Assist with onboarding logistics such as ordering supplies and equipment.
Provide back-up coverage and general support for other administrative staff as needed.
Review and refine processes, recommending improvements to enhance efficiency.
#AFHR
Administrative Assistant
Secretary job in Concord, NH
Company Overview: Insight Global's client is one of the largest law firms in the area with over 60 attorneys in various office locations. Their record of success is built by considerable settlements in civil cases and acquittals in criminal cases, but they work in other areas including personal injury, workers compensation, family/divorce law, litigation, real estate law, and more. Company offers room for growth, great culture, and stability across teams.
Position Summary: Insight Global's client is seeking an outgoing, energetic and detail-oriented full-time Legal Support Assistant to join our team. The ideal candidate is a professional with a desire to further their career in the legal field and must demonstrate the ability to work as a member of a team, in addition to working independently.
Day to Day:
· Back-up to reception (lunch coverage, as well as sick/vacation days)
· Open/distribute the mail
· Deliver mail to the Post Office at the end of the day
· Work as a floater with all practice areas to provide interim coverage and support
· Logging supply inventory and creating supply orders
· Opening and closing of files, both electronic and physical, under the direction of others
· Scheduling meetings in the conference rooms
· Maintain all conference rooms, copy areas, and kitchen to be sure clean and stocked with supplies · Hand deliveries to courts and various other agencies
· Assisting in other related administrative duties as assigned
Administrative Specialist / Clinic Receptionist
Secretary job in Peabody, MA
Rate: $22/hour
The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Additional Shift Details 20-24 hours a week-instead of specific times because it will depend on other schedules/factors Responsibilities
Greet clinic visitors in a helpful, friendly and approachable manner.
Update contact information, verify insurance, and collect co-payment.
Respond to and direct telephone and email inquiries promptly.
Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
Manage filing system and storage of medical records in compliance with clinic regulations.
Create charts for therapist and ensure forms are filed appropriately.
Provide clerical and administrative support to clinical staff.
Ensure that the waiting rooms are clean, organized and maintained.
Contact appropriate department and/or personnel in cases of an emergency.
Qualifications
Must have a high school diploma or equivalent degree.
Psychology and social work students are strongly encouraged to apply!
Must have valid driver's license and access to auto.
Excellent written and verbal communication.
Excellent customer services and communication skills.
Bilingual candidates encouraged to apply!
Comprehensive computer knowledge.
Must hold a valid driver's license and access to an operational and insured vehicle.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Why Should I Consider a Career in Human Services?
Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and
actively listening
. We exercise independent judgement and contribute to the overall success and benefit of the Team.
Is Human Services a Fit for Me?
Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.
Keywords: clinic receptionist, front desk, clerical
Auto-ApplySenior Medical Administrative Secretary, Northboro, 40 Hours, Days
Secretary job in Northborough, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
900-530
Shift:
1 - Day Shift, 10 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 3006 Rt 20 Northboro
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.
II. Major Responsibilities
1. Patient Scheduling, Registration, and Coordination
* Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
* Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
* Assists with new patient intake, including collecting demographic and insurance information.
* Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2. Communication and Customer Service
* Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
* Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
* Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
* Escorts patients to examination rooms and chaperones examinations as required.
3. Documentation, Transcription, and Correspondence
* Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
* Proofreads and edits materials for grammar, spelling, format, and style.
* Composes or prepares standard letters and forms for review.
* Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4. Meeting, Program, and Faculty Support
* Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
* Makes travel arrangements for conferences, meetings, and other events.
* May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
5. Billing and Financial Processing
* Collects patient copayments, processes payments, and maintains records for daily deposits.
* Performs on-site charge entry for submission to billing.
III. Position Qualifications
License/Certification/Education:
Required:
1. High School diploma or equivalent.
Preferred:
1. Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1. 2 years of experience in a medical office or healthcare setting.
2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
3. Strong organizational, communication, and customer service skills.
4. Ability to maintain confidentiality of patient and organizational information.
5. Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1. Previous experience providing administrative support in an academic medical office.
2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
IV. Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.
Exciting very busy office that services both primary care and specialty patients!
Major Responsibilities:
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department.
Position Qualifications:
Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
Auto-ApplyAdministrator, Imaging Support
Secretary job in Wilmington, MA
The Administrator, Imaging Support will be responsible for daily clerical and administrative functions in support of all aspects of Imaging operations at restor3d. Position is also responsible for planning and developing systems and procedures to improve the quality and efficiency of the department.
Essential Duties and Responsibilities:
Develop and maintain strong internal working relationships across restor3d
Understand the objectives, responsibilities, and mission of the Imaging Support department and works towards those goals
Prioritize and plan work activities; adapt for changing conditions
Initiate contact with various hospitals and imaging centers
Create, modify, and maintain documents using Microsoft Office
Maintain electronic filing systems
Support staff in assigned project-based work
Other responsibilities as assigned
Qualifications:
Associates degree in Business Administration or related field is preferred
3+ years' work experience in one of the following areas is required: Customer Service, Medical office/field, Medical device or pharmaceutical experience preferred
Knowledge of medical terminology, with radiology or medical device industry experience preferred
Advanced computer skills including Microsoft Office including Word, Outlook, Excel and Teams
Experience with ERP, PLM, and PACS preferred.
Experience in database entry, CRM or other prospect tracking systems strongly desired e.g. Oracle, SAP)
Excellent telephone etiquette skills
Skills, Abilities, Competencies Required:
Excellent written and verbal communication skills
Able to work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail
Demonstrated ability to monitor own work to ensure quality, accuracy, and thoroughness
Strong organizational, analytical, and time-management skills
Able to self-motivate and work both independently and as part of a team
Strong interpersonal skills
Ability to interact effectively with a large number of individuals both within and outside the organization
Knowledge of customer services practices.
High attention to detail
Exceptional time management and organizational skills, ability to prioritize work, meet deadlines and work under pressure
Ability to manage and develop organized systems for filing, communications, and follow-up
Ability to manage multiple, simultaneous projects and priorities effectively
Ability to sense urgency and respond accordingly
Use of discretion in confidential matters
Flexibility and ability to adapt to changing pace and environment with frequent interruptions
Willingness to learn needed skills on the job in order to enhance performance
restor3d is an Equal Opportunity Employer
Auto-ApplyBilingual Administrative Support Specialist
Secretary job in Salem, MA
Make a Lasting Impact-Join the Pathways Family Resources Team!
We are a mission-driven organization dedicated not only to nurturing young children and families, but also to fostering the growth and success of our employees.
We are currently seeking an Administrative Support Specialist who is passionate about supporting and empowering colleagues and families and inspired by the opportunity to make a meaningful difference in the lives of members of our vibrant and diverse community.
Why Join Pathways?
When you join our team, you're joining a supportive community that offers:
Access to professional development and training
Career advancement opportunities within the organization
A collaborative and inclusive work environment grounded in our core values: Respect, Trust, Collaboration, and Opportunity
About the Role:
Location - Salem, MA
Start date: September 1, 2025
Schedule - this position is scheduled for 20 hours per week (hours subject to change based on the needs of the Center)
Scheduled hours are based on need of the program.
Typical Hours (may require participation in events outside regular business hours to be scheduled ahead)
Monday: 9-1
Tuesday: 10:30-2:30
Wednesday: 9-1
Thursday: 9-1
Friday 9-1
Rate - $19-23 per hour based on education and experience, this position is eligible for a bilingual language stipend.
WHAT WILL YOU DO? (not a complete list)
· Professionally managing incoming calls from families, professionals, and other agencies to caringly connect them with the resource(s) they seek.
· Will use bilingual skills regularly and with frequency with families within their department/role. Regular and frequent use is at least 20% of regularly scheduled hours.
· Maintaining a high level of confidentiality with regard to client information.
· Fulfilling receptionist and general clerical duties to include, but are not limited to, answering phones, photocopying, mail processing, filing and office organization.
· Support special projects as assigned.
· Organize and recruit for upcoming program options to include: family events, playgroups, workshops and parent education programs.
WHAT DO YOU NEED?
· High school diploma or equivalent required; associate's degree or some college coursework in a related field preferred
· Minimum of one year of administrative or clerical experience, preferably in a social services, education, or nonprofit environment
· Excellent organizational, time management, and communication skills
· Ability to interact respectfully and effectively with families from diverse backgrounds
· Functionally fluent in a language that is represented and needed within the program/role
Other Requirements:
· Successfully complete a pre-employment physical, provide verification of immunization to Head Start vaccine mandate.
· Maintain licensor background check requirements
· Possess valid MA driver's license and proof of auto insurance, dependable vehicle and acceptable driving record
WHAT DO WE OFFER?
· Internal growth! We often hire from within to help our employees reach their greatest potential
· On-going training and Professional Development provided free of charge
· Retirement Plans such as 401 (K) and ROTH - with employer match upon meeting eligibility and vesting requirements
Pathways for Children provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Secretary 2
Secretary job in Natick, MA
See
Attachment
for
Description
Auto-ApplyPublic Relations - Administrative Support Assistant
Secretary job in Malden, MA
Public Relations Administrative Support Assistant
Mystic Valley Regional Charter School | Malden, MA
About the Role
The Public Relations Administrative Support Assistant plays a vital role in supporting the admissions and enrollment process for K-8 families at Mystic Valley Regional Charter School. Serving as a primary point of contact for newly admitted students, the Assistant ensures a smooth transition from lottery through the first day of school, while maintaining the accuracy, security, and compliance of student records.
This role combines family-facing communication with behind-the-scenes data management and requires a professional, detail-oriented individual who can build strong relationships with families while upholding compliance and operational excellence. Working closely with the Public Relations Manager and school leadership, the Assistant manages the enrollment pipeline, backfills open seats, coordinates screenings, oversees annual re-registration, and supports compliance and reporting requirements.
Key Responsibilities
Enrollment & Family Engagement
Serve as a welcoming, professional point of contact for families throughout the admissions process.
Collaborate across departments to align recruitment, enrollment, and retention goals.
Support lottery setup, execution, and post-lottery communications.
Coordinate family information sessions, orientations, and screenings.
Assist families with creating and accessing PowerSchool Parent Login accounts.
Admissions, Lottery & Waitlist Management
Manage all aspects of student registration, documentation collection, and residency verification.
Verify enrollment packets, eligibility, screenings, and documentation completeness.
Maintain and act on the waitlist to ensure timely, compliant backfilling of open seats.
Process offers, enrollment forms, declines, and withdrawals.
Prepare and distribute family communications, including offer letters and deadlines.
Student Records & Data Management
Enter and maintain student information for new, current, and former students in PowerSchool.
Coordinate with families to collect and track missing documentation.
Fulfill approved student records requests
Support teachers, parents, and students with registration and withdrawal needs.
Compliance & Operations
Assist with audits, accountability measures, and operational reporting.
Support administrative projects and initiatives related to recruitment and enrollment.
Perform related tasks as assigned by school leadership, consistent with policies and practices.
Qualifications
Bachelor's degree.
1-3 years of administrative experience.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite and Outlook.
High standards for accuracy, confidentiality, and organizational diligence.
Professional appearance and demeanor.
Key Skills & Attributes
Detail-oriented and proactive problem solver.
Strong ability to set priorities and exercise sound judgment.
Flexible and collaborative teammate, with the ability to work independently.
Adaptable to shifting priorities and deadlines.
Compensation & Benefits
Competitive salary, commensurate with experience.
Comprehensive benefits package, including health, retirement, and paid time off.
About Mystic Valley Regional Charter School
Founded in 1998, Mystic Valley Regional Charter School (MVRCS) is a public K-12 charter school located in Malden, Massachusetts, serving more than 1,750 students across three campuses. The school draws students primarily from Everett, Malden, Medford, Melrose, Stoneham, and Wakefield.
MVRCS students wear uniforms, attend school for 200 days each year, and benefit from an extended school day (8:00 AM - 3:30 PM), providing more instructional time than traditional public schools. As a result, Mystic Valley consistently ranks among the top public schools in Massachusetts and nationally, with graduates excelling in post-secondary education and beyond.
Auto-ApplyAdministrative Specialist - General Application
Secretary job in Beverly, MA
Full Time Administrative Specialist Position for an Outpatient, Therapist Owned Private Practice
We are always looking for amazing people to join our team. Creating an environment for great PTs to flourish as they provide exceptional care for our communities is what we are all about. At the moment, we are not actively hiring, but
if what you read about OP or the duties below resonate with you, we would love for you to submit your resume
. When a new position becomes available, we'll have your information to contact right away!
Position Requirements
Must have exceptional patient interaction and people management skills
Must exemplify humility and teamwork
Must consistently strive to be better
Must be organized and efficient
Must be detail-oriented and enjoy completing tasks
Must be able to prioritize essential and non-essential tasks
Key Accountabilities
Fill the schedule utilizing waitlist and new patients in lead management softwares
Follow up with new leads within 24 hours
Utilize the no next, no first appointment working procedures to fill slots
Move new evals forward if spot cannot be filled
Use proper objection handling during patient cancellations
Escalate patient issues to team leader
Effective communication with patients, managers, and coworkers
Answer phone calls, schedule patients, maintain waitlist, and return voicemails immediately
Set the standards for body language, tone, and verbal language above and beyond “typical” customer interactions
Address each patient with an overwhelming tone of appreciation, empathy, and welcoming
Handle frequently asked questions and objections with confidence, calmness, and sensitivity
Be able to explain and access most up to date decision tree
Effective and efficient use of different software platforms:
Greet arriving patients and complete check-in process
Collect patient balances
Obtain prior authorization from insurance
Obtain referrals and signed plans of care from physicians
Manage claims with issues and clinical issues lists
Perform insurance eligibility and benefit checks daily
Manage OP email inbox
Formulate OKRs
Achieve team benchmarks and objectives
Escalate information to team leader
Run and relay reports on clinic metrics (weekly/monthly)
Collect and accurately enter patient data in EMR system within 24 hours
Maintain the cleanliness and appearance of workspace and office
Manage records and correspondence for clinic
Gather any missing information needed from Clinicient Operations team to complete claims payment in a timely manner
Prep and assist in all workshops, including evening workshops
Delegate tasks and roles appropriately
Provide opinions on interview candidates after the shadowing phase
Provide feedback for office policies and procedures.
Provide feedback for updates and upkeep of playbook
Check in with team leader regularly
Opening and close office appropriately according to most up to date working procedure
Order office supplies
Other duties as directed by the Clinic Manager, team leader, and assistance for physical therapists as needed
We are looking for an individual that behaves according to our core values:
Results and success that are meaningful to his/her patients and teammates
This doesn't just apply to patients; “did I make a difference today?”, giving support to your co-workers, checking-in with them
Teamwork and realizing that collaboration helps everyone
If it isn't good for the team, don't say it or don't do it; putting the team before yourself, helping co-workers sometimes even if it means putting you behind
Education and the desire to learn more and teach what she/he learns
Not only with patients, educate co-workers on what you need and what is helpful for you, educate co-workers on a particular situation if they are unaware -whether it be a process thing or an internal thing
Always wanting to be better as a person, as a team, and as an administrative specialist
Reflect on what you day every day - did you do your best? Could you have done anything better? Is there a better way to do something - did you look into it and say something? Are you challenging your co-workers to be better, communicate better, etc.
Behavior Competencies
High Social Intellect (Smart)
Customer Focus
Time management/multitasking
Team Player/Humility
Resourcefulness/initiative
Adaptability
Hunger/Grit
Self Awareness
Assertiveness / Persuasion
Analysis/Problem Solving
This position is fully benefited including:
Combined 21-23 days off including mandated vacation at least 2 weeks each year
$1,350 reimbursed for vacation expenses (equivalent to 5 vacation days)
Company sponsored student loan repayment program
Staff incentive programs
Medical Insurance
Dental Insurance
Vision Insurance
401k with company match
Spectrum personal and small group training membership discounts
HSA plan
Life Insurance
Accident Insurance
Hospital Indemnity Insurance
Critical Illness Insurance
Pet Insurance
Jury duty reimbursement
Bereavement time off
Administrative Support Specialist
Secretary job in Bedford, MA
McBride Consulting as an exciting opportunity for a Senior Administrative Support Specialist providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB). The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Digital portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO Digital Directorate is headquartered at Hanscom Air Force Base, MA with geographically separated operating units CONUS and OCONUS.
This is a full time position located Hanscom Air Force Base, MA.
Responsibilities
Duties include, but not limited to:
Ensures the leadership is kept informed of all issues of interest that relate to the mission of the directorate
Monitors progress toward accomplishment of various taskings and initiatives.
Provides support by supplying the information and background for the preparation of program events
Drafts documents for the approval and signature of leadership
Disseminates program policy and specific initiative guidance for members of the organization
Coordinates, documents, monitors, and supports a variety of meetings and conferences to include, but not limited to, scheduling and set up of physical and virtual meetings and in support office staff and external participates
Prepare background information and invite required meeting participants ensuring documentation of the meetings are filed IAW organizational policy
Documentation may include but is not limited to attendance logs, minutes and/or action items with corresponding action officers
Maintains scheduling documents and requirements for video and online conferencing set up and execution, which may include but is not limited to the maintenance logs on the equipment, the corresponding instructions on equipment set up, and meeting execution
Prepare correspondence, reports, papers and briefings IAW applicable policies and templates
Maintain appointment calendars and conference room schedules
Answer telephones, forward messages, and provide responses to routine queries
Assist with coordination, consolidation, analysis, distribution and monitoring of action items, suspenses, and responses
Provide inputs and recommendations regarding administrative and office management processes and procedures
Assist with preparation of and updates to program office file management documents
Prepare agendas, reports and briefings for staff meetings
Assist Government with management of organization's workflow.
Requirements
Minimum Required Qualifications:
Citizenship: Must be a US citizen
Clearance: Must have and be able to maintain an active Secret security clearance
Years' Experience:
Bachelor's or Master's Degree in a related field and at least ten years of experience in the respective technical / professional discipline being performed, five of which must be in the DoD OR
Fifteen years of directly related experience with proper certifications
Additional Information:
Location: Hanscom AFB
Travel: 10%
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Admin/Clerical- Floorplan Specialist-Entry Level
Secretary job in Billerica, MA
Full-time Description
At AXLE Funding, we are car people that understand your business. Founded in 2006 and headquartered in Dallas, Texas, we have a local footprint in all of the markets we serve and help thousands of car dealers purchase inventory easily.
Our goal remains to deliver the best services nationally with a local presence to our faithful dealers. The success and growth of our customer, the dealer, will always remain our biggest achievement.
We started our journey with a mission to revolutionize the way car dealers finance their inventory. Since then we have expanded our business by keeping a constant focus on providing superior service to our dealers and the challenges they face. Our staff's deep expertise in working with dealers and truly understanding their business delivers tremendous value and differentiates AXLE Funding.
Floorplan Specialist will facilitate, reconcile and audit the floorplan inventory of its customers which includes: Customer service, dealer communications, collections, title control and sales promotion.
Responsible for:
Provide efficient and courteous service to all customers at all times.
Always exhibit ‘hands on' and direct approach with customers.
Work well independently as well as a team player.
Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
Develop a thorough understanding of policies, processes and procedures relative to the floorplan industry.
Daily reconciliation of floorplan accounts.
Strong understanding of title processing and title management
Prepare and review status reports for internal management and dealer customers.
Maintain accurate dealer and floorplan industry contacts at all times.
Performs other duties as necessary.
Requirements
Education:
Experience in the automotive finance industry or consumer/commercial lending industry.
Experience:
Computer Proficient
Skills:
Should be highly organized, self motivated and self disciplined. Highly customer service orientated.
Requirements:
Must be at least 21 years of age
Must possess a valid driver's license
Must be able to read, write and speak English fluently.
Salary Description $18-$21/hour
Administrative Assistant - Police CIT Program Support (Part-Time)
Secretary job in Brookline, MA
ADMINISTRATIVE ASSISTANT CIT Brookline Police Department Part-Time (up to 18.5 hours/week) Hourly Rate: $30.20 The Brookline Police Department seeks a part-time Administrative Assistant to support the Norfolk County Crisis Intervention Team Training & Technical Assistance Center (CIT-TTAC). This position performs a variety of administrative and technical tasks that ensure the effective delivery of CIT trainings and related initiatives.
Responsibilities
* Prepare materials, equipment, and technology for CIT and related trainings.
* Provide on-site technical support to presenters, including setting up presentations.
* Manage stipend reimbursements for CIT presenters and consultants.
* Track attendance, maintain master training records, and assist with data reporting to the Department of Mental Health.
* Prepare and administer surveys of training attendees to assess outcomes.
* Assist with scheduling trainings and coordinating CIT-TTAC activities.
* Develop and maintain the Norfolk County CIT-TTAC website, including training announcements and resource listings.
* Provide administrative support to the Norfolk County First Responder Support Initiative, including data tracking.
* Travel to CIT satellite sites to support the smooth facilitation of trainings.
* Assist with tracking CIT-TTAC activities and preparing grant-related reports.
* Perform general office duties, such as answering phones and responding to inquiries.
* Perform other similar or related duties as required.
Qualifications
High school diploma; Bachelors degree in behavioral health or related preferred; three to five years of office experience; basic bookkeeping and/or accounting experience, or an equivalent combination of education and experience. Familiarity with the mental health system and/or the criminal justice system in Massachusetts is preferred.
The role requires strong organizational, interpersonal, and communication skills; proficiency with Microsoft Office programs; the ability to manage websites and training technology; and the ability to work independently, handle confidential information, and maintain accuracy and attention to detail while managing multiple tasks.
Additional Requirement
Must have a reliable personal vehicle and valid Massachusetts drivers license; travel to off-site trainings is expected.
Apply today! Applications received by 12/15/2025 will receive priority consideration.
Research Administration Specialist, IS-1101-12
Secretary job in Cambridge, MA
SERIES/GRADE: IS-1101-12 Trust Indefinite (Non-Federal) DIVISION: Director's Office
What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Flexible Spending Account (Health & Dependent Care).
Conditions of Employment
Pass Pre-employment Background Check and Subsequent Background Investigation, as required.
Complete a Probationary Period if applicable.
Maintain a Bank Account for Direct Deposit/Electronic Transfer.
The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
OVERVIEW
INTRODUCTION
The Smithsonian Astrophysical Observatory (SAO) is at the forefront, internationally, of the scientific exploration of the universe. SAO combines its resources with those of the Harvard College Observatory to form the Harvard-Smithsonian Center for Astrophysics (CfA). The CfA is the best-known astrophysics center in the world. Its programs range from ground-based astronomy and astrophysics research to space-based research, the engineering and development of major scientific instrumentation for space launch and use in large ground-based facilities, and research designed to improve science education. The research objectives of SAO are carried out primarily with the support of Government and Smithsonian Institution funds, with additional philanthropic support. Government funds are in the form of Federal appropriations or the form of contracts and grants from other agencies. In contrast, Institution funds are available to SAO through grants from the Institution's Restricted Funds, Special Purpose Funds, Bureau Activities, Business Activities, and non-Federal contracts and grants.
SUMMARY
The Research Administration Specialist provides full lifecycle research administration in support of a portfolio of Principal Investigators (PIs). The position is part of a team-based research administration PI support team. The incumbent exercises independent judgment, ensuring compliance with federal and sponsor requirements, and provides oversight and guidance to junior staff members of the PI support team.
MAJOR DUTIES The incumbent is responsible for comprehensive pre-award and post-award research administration, financial management, and compliance monitoring across assigned PI portfolios. Duties include proposal development, award management, forecasting, reporting, liaison with internal and external stakeholders, and leadership in process improvement initiatives.
Proposal Development and Pre-Award Administration
Collaborates with PIs to develop, review, and submit proposals for both federal and non-federal sponsors in accordance with SAO and sponsor policies.
Prepares, reviews, and advises on budgets, budget justifications, under-recovery, use of institutional resources, and sponsor forms.
Ensures compliance with Smithsonian, federal, and sponsor requirements before submission.
Coordinates with Research Administrative Services (RAS) reviewers to route proposals and make adjustments as needed on the prescribed timelines.
Advises PIs on pre-award requirements, including cost allowability, indirect cost recovery, and sponsor restrictions.
Anticipates and resolves issues that could delay or compromise submission.
Award and Post-Award Management
Establishes and manages project accounts for federal, trust, and sponsored awards.
Reviews and approves financial transactions for compliance.
Oversees award set-ups, closeouts, extensions, and required reports.
Tracks and addresses account overruns; reallocates charges as appropriate.
Manages payroll and personnel actions, including salary distributions, changes to appointments, promotions, new hires, renewals, and reappointments.
Prepares spending plans, account projections, and financial status reports for assigned PIs.
Financial Oversight and Compliance
Reviews monthly and quarterly expenses for certification, including salary expenses.
Monitors and enforces compliance with sponsor terms, OMB circulars, GAAP, and Smithsonian directives.
Reviews internal controls, variance analyses, and ensures the allowability of costs.
Manages subawards, cost sharing, and subcontracts for assigned PI portfolios.
Supports internal and external audits and escalates complex matters to senior leadership as needed.
Ensures institutional policies are implemented consistently across PI portfolios.
Budgeting, Forecasting, and Analysis
Prepares monthly account projections and multi-year budget forecasts by PI.
Provides financial forecasts to PIs, Budget and Financial Services (BFS), and leadership.
Conduct variance analysis, trend analysis, and identify risks and opportunities.
Develops and conducts financial modeling and fiscal management studies to support decision-making.
Tracks and forecasts multi-year budgets at PI and project levels.
Collaborate with Business Operations Services (BOS) and other system offices to design reporting tools for evaluating budgets and spending.
Contributes to long-range financial planning and forecasting across PI portfolios.
Collaboration and Liaison
Serves as liaison with internal and external offices, including Human Resources (HR), BOS, Procurement, Contracts, Property (PCP), (BFS), RAS, and sponsors.
Collaborates with PI support teams and administrative colleagues across SAO.
Provides authoritative guidance to PIs, staff, and junior administrators on financial and administrative matters.
Coordinates financial input across PI support teams to ensure consistent and accurate reporting.
Represents the PI support team in meetings with central administration and sponsors.
Leadership and Continuous Improvement
Provides oversight, mentorship, and training to junior members of the PI support team.
Participate in cross-functional teams to improve research administration and fiscal management.
Contributes to the development and refinement of financial procedures and administrative processes.
Implement process improvements to strengthen the team-based PI support model.
Ensure proactive risk management and address project risks before they impact research.
Maintains expert knowledge of evolving sponsor regulations, OMB guidance, and Smithsonian policies.
Other Duties as Assigned
Performs additional administrative, financial, or research operations tasks as directed by management to support the mission of the Smithsonian Astrophysical Observatory
QUALIFICATION REQUIREMENTSBasic Requirements:
Candidates must possess at least one year of specialized experience at or above the grade 11 level in a similar position, such as experience managing pre- and post-award research administration, including developing proposals and budgets.
Factor 1 - Knowledge Required by the Position
Expert knowledge of federal regulations, OMB guidance, and sponsor policies governing sponsored research administration, including independent management of both pre-award and post-award administration.
Advanced knowledge and skill in applying accounting, budgeting, and financial reporting principles for multi-sponsor, multi-year Principal Investigator (PI) portfolios.
Skill in applying acquisition regulations (FAR), cost analysis, audit requirements, proposal strategy, and negotiation practices.
Comprehensive knowledge of Smithsonian policies, federal cost principles (Uniform Guidance, OMB Circulars), and sponsor systems (e.g., NSF Research.gov, NASA NSPIRES, NIH eRA Commons).
Proficiency with Smithsonian business systems and common accounting tools (PeopleSoft, web TA, ServiceNow, SAM.gov, Concur, MS Office), with the ability to diagnose and resolve complex system errors.
Skill in analyzing financial data, preparing projections, reconciling accounts, and advising PIs and institutional leadership on strategic, financial, and compliance decisions.
Ability to interpret and reconcile conflicting or incomplete guidance and independently develop compliant, practical solutions to complex administrative and fiscal issues.
Demonstrated ability to supervise and mentor staff, set performance standards, and develop training resources to strengthen team capability.
Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in rejection of your application and may also result in termination after employment begins. Join us in "Inspiring Generations through Knowledge and Discovery."
Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.
What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid.
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact ******************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures. The Smithsonian Astrophysical Observatory is an equal opportunity employer. Please visit the SAO website at ***************************
Administrative Specialist
Secretary job in Pepperell, MA
WHO WE ARE Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.
At Prince, we don't just make parts-we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth-minded thinking to deliver real value.
JOB SUMMARY
The Administrative Specialist is a detail-oriented and tech-savvy team player supporting both production and quality operations through the effective use of our ERP system (Epicor) and adherence to AS9100 standards. This role is key in tracking labor and part flow, maintaining compliance documentation, and assisting with internal audits and inspections. This position also provides critical backup coverage across departments during vacations or absences.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Track and validate labor transactions and job time reporting
* Perform data entry into the Prince ERP system including but not limited to quote preparation, part maintenance and part production tracking.
* Administer Process documentation
* Support quality assurance initiatives and documentation accuracy
* Works effectively with all department personnel and co-workers in a cooperative manner.
* Assist with communication between departments and customers regarding work order and part delivery status
* Ability to communicate effectively both in oral and written form and interact appropriately with all levels of the company and customers.
* Provide vacation or absence backup coverage for key shop and admin roles
* Additional responsibilities assigned by supervisor may include special projects to meet production needs.
Admin Specialist
Secretary job in Portsmouth, NH
Admin Specialist needs 1+ years experience
Admin Specialist requires:
Data entry
Administrative experience
Interpersonal skills
Handle inbound Lien questions
Make outbound calls to customers along with some data entry tasks
Strong organizational skills. ...
Communication skills. ...
Interpersonal skills. ...
Experience with technology and software. ...
Problem-solving skills. ...
Attention to detail. ...
Customer service skills.
Administrative Specialist / Clinic Receptionist
Secretary job in Waltham, MA
Rate: $22/hour
The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Shift Blended Shift Additional Shift Details Tuesday 10am-8pm
Wednesday 4pm-8pm
Friday 10-am-8pm
Saturday 9am-5pm
Responsibilities
Greet clinic visitors in a helpful, friendly and approachable manner.
Update contact information, verify insurance, and collect co-payment.
Respond to and direct telephone and email inquiries promptly.
Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
Manage filing system and storage of medical records in compliance with clinic regulations.
Create charts for therapist and ensure forms are filed appropriately.
Provide clerical and administrative support to clinical staff.
Ensure that the waiting rooms are clean, organized and maintained.
Contact appropriate department and/or personnel in cases of an emergency.
Qualifications
Must have a high school diploma or equivalent degree.
Psychology and social work students are strongly encouraged to apply!
Must have valid driver's license and access to auto.
Excellent written and verbal communication.
Excellent customer services and communication skills.
Bilingual candidates encouraged to apply!
Comprehensive computer knowledge.
Must hold a valid driver's license and access to an operational and insured vehicle.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Why Should I Consider a Career in Human Services?
Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and
actively listening
. We exercise independent judgement and contribute to the overall success and benefit of the Team.
Is Human Services a Fit for Me?
Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.
Keywords: clinic receptionist, front desk, clerical
Auto-ApplySenior Medical Administrative Secretary, Fitchburg Primary Care, 40 Hours, Days
Secretary job in Fitchburg, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8 am to 4:30 pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 3071 Fitchburg Primary Care
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.
II. Major Responsibilities
1. Patient Scheduling, Registration, and Coordination
* Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
* Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
* Assists with new patient intake, including collecting demographic and insurance information.
* Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2. Communication and Customer Service
* Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
* Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
* Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
* Escorts patients to examination rooms and chaperones examinations as required.
3. Documentation, Transcription, and Correspondence
* Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
* Proofreads and edits materials for grammar, spelling, format, and style.
* Composes or prepares standard letters and forms for review.
* Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4. Meeting, Program, and Faculty Support
* Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
* Makes travel arrangements for conferences, meetings, and other events.
* May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
5. Billing and Financial Processing
* Collects patient copayments, processes payments, and maintains records for daily deposits.
* Performs on-site charge entry for submission to billing.
III. Position Qualifications
License/Certification/Education:
Required:
1. High School diploma or equivalent.
Preferred:
1. Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1. 2 years of experience in a medical office or healthcare setting.
2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
3. Strong organizational, communication, and customer service skills.
4. Ability to maintain confidentiality of patient and organizational information.
5. Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1. Previous experience providing administrative support in an academic medical office.
2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
IV. Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.
Major Responsibilities:
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem relat
Major Responsibilities:
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department.
Position Qualifications:
Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
ed priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department.
Position Qualifications:
Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
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