Administrative Assistant
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?
Who we are
Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.
Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.
If you want to join our team where community is at the heart of what we do, then you've come to the right place!
Job Summary:
The Administrative Assistant is a team member of a fast-paced and energized company working with some of the most vulnerable population. A successful Administrative Assistant at WMMHC is a brilliant multitasker and a detail-oriented coordinator; they keep the office moving forward and are critical to WMMHC's success.
A typical day at the front desk is spent providing clients top-notch customer service and helping clinicians focus on therapeutic goals instead of administrative ones. Every day this position works to make sure client demographics are up to date, managing schedules so that clients can receive services quickly, sending out helpful reminders, and ensuring compliance information is reported to any relevant entities.
This position provides supports that help our clients receive the best care possible. Everyday you'll be rewarded by seeing the improvements our clients make. This job is meaningful and the successful applicant will have the ability to make a significant impact serving their community.
Come join the WMMHC team and make a difference!
Current openings in Missoula
Qualifications:
High school diploma or equivalent
Ability to pass background check and driver's license check upon offer of employment.
Provide proof of auto liability insurance coverage per Western's policies.
Montana Driver's License with good driving record
Preferred experience
One year in general office work preferred
Benefits:
We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.
Health Insurance - 3 options to choose from starting as little as no cost for employee only
Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
Health savings account (HAS) with match or medical flexible spending account (FSA)
403(B) Retirement enrollment offered right away with an employer match offered after one year
Generous paid time off to take care of yourself and do the things you love
Accrued PTO starts immediately
Extended sick leave
9 paid holidays and 8 floating holidays
Loan forgiveness programs through PSLF or NHSC
$31k-37k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Receptionist
H&R Block, Inc. 4.4
Secretary job in Frenchtown, MT
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
Sponsored Job
#37722
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$11-27 hourly Auto-Apply 11d ago
Construction Project Assistant
Knightsbridge Capital Corporation
Secretary job in Bonner-West Riverside, MT
Advance your career hanging with the bison and steers at The Resort at Paws Up on a sprawling, 37,000-acre, authentic working cattle ranch in Western Montana. Are you ready for an adventure? Here at the Resort at Paws Up we are the pioneer in perfecting the peaceful point where promoting the pursuit of personal passion and progressive pay can prosper. We're all about the magic of Montana, sharing moments, making memories, and building meaningful friendships. Apply today, what's stopping you?
The role of the Construction Project Coordinator will b facilitating the bridge between design and construction of projects for our design build construction team. The Resort at Paws Up has multiple projects ranging in size from $20K - $10M, with typical annual Capital Expenditures ranging from $2M - $5M.
The Primary Functions are:
Work daily with ConstructionProjectManager(CPM)and Special Project Director(SPD)to keep the team organized and details in line for various projects.
Work with CPM and SPD to createvarious SOPsforthe Paws UpField Guide.
Create a working documentcomplete with all oftheopen permits.Putting each permit together with different buildings andcreating budgets.
Managethe administration of theprojectbudgetsincluding contracts,documentationand tracking.
Manageadministration ofchangeorders,track progress withproject completion and budgets
Involved with project communication and documentation, along with project follow upsand hand off to the maintenance team.
Maintain shop drawing logs and project-related documentation.
Assistin organizationandmaintainingproject software.
Facilitate specification listincluding product and materialresearchand liaison with procurement team.
Ensure project is executed withinspecificationsanddesign intent is followed through in all phases.
Monitor project progress and handle any issues that arise.
Looking for Team Members with:
Bachelor's degreepreferred
A year ormore ofpost-internship architectural design and/or construction experiencea plus.
Extremely organized, detail-oriented,proactiveand self-motivated
Proficientwith Microsoft Office, with advanced knowledge of Excel and Projects
Highly organized and proficient with project documentation
Knowledge of basic accounting skills
Intermediate knowledge of drafting software including AutoCAD or similar
3D modeling and visualization skills are a plus
Understand technical terminology of the architectural and construction industry
Knowledge of construction schedules and time frames
Valid driver's license, ability to meet company driving requirements
Team Members can look forward to:
PTO
Medical, Dental, Vision
Life Insurance, Long Term and Short Term Disability
401K with match
Opportunities for career development and advancement
Carpool reimbursement $5-$20/Day
Housing Assistance Available
Complimentary Lunch Provided
Employee Discounts on Merchandise
A great work environment in a beautiful luxury resort setting
*The position offered is full-time and year-round and located in Greenough, Montana.
Check it out for yourself!
Join The HERD
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$28k-41k yearly est. Auto-Apply 2d ago
Health Unit Coordinator HUC
Cottonwood Springs
Secretary job in Missoula, MT
Job Title: Health Unit Coordinator (HUC) - Job Type: PT
Schedule: Days
Your experience matters: Community Medical Center
At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements: A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs), managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology.
Key Responsibilities
Patient Flow & Record Keeping:
Communication Hub:
Unit Management:
Support for Staff:
Provide clerical and administrative support to nurses and other medical professionals.
Ensure unit operations run smoothly by managing data and maintaining a clean, orderly work environment.
Manage and reorder medical supplies and equipment for the unit.
Schedule diagnostic tests, procedures, and appointments for patients.
Assist with preparing insurance forms and other administrative documents.
Answer and screen incoming telephone calls and take messages.
Relay physician orders, test results, and patient status updates to appropriate staff.
Act as a go-between for the medical staff, patients, and their families, answering administrative questions.
Coordinate and document patient admissions, transfers, and discharges.
Assemble, organize, and maintain patient medical charts and electronic health records (EHRs).
Record and relay information between patients, families, and the medical team.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Shift differential
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program, including mental, physical, and financial wellness
Professional development and growth opportunities
Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Ronald De Castro via email, *****************************, or
connect with me!
About Us
Community Medical Center is a 151-bed hospital located in Missoula, MT. It is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier with acute care, rehabilitation, and behavioral health facilities across the country
. From your first day to your next career milestone-your experience matters
EEOC Statement
“Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$24k-31k yearly est. Auto-Apply 6d ago
Branch Administrator
The Overhead Door 3.8
Secretary job in Missoula, MT
The Position Reporting to the Warehouse Manager, the Warehouse Administrator is responsible for all administrative functions for the warehouse, including: expediting customer pick-ups and shipouts, preparing all shipping documentation, and selling and filing supply only sales orders. This is a full-time temporary position for possibly 3 months. Qualifications
Applicants shall meet the following requirements:
High School diploma required
1-3 years administrative experience required
Ability to interface well with various levels of employees within the company
Communicate effectively and professionally with customers and external contacts inside and outside the organization
Proficient in MS Office products including Word and Excel
Ability and willingness to become familiar with various product lines
Accurately handle multiple tasks simultaneously
Exceptional organizational skills required
Ability to meet designated deadlines
Our employees enjoy a great work environment with competitive pay and excellent benefits. We provide comprehensive technical and product training. Applications will be accepted until the position has been filled. Responsibilities include:
Selling and filing supply only sales orders
Responsible for ensuring the timely pickup and ship outs of supply only orders
Calling customers to advise of product arrival
Creating branch transfers
Preparing documentation for all pickup and ship outs
$37k-42k yearly est. Auto-Apply 33d ago
Administrative Assistant
Dick Anderson Construction 3.2
Secretary job in Missoula, MT
Apply Today The Administrative Assistant performs routine clerical, secretarial, and administrative work, including answering telephones, receiving the public, providing customer assistance, data processing, and recordkeeping. Qualification Requirements:
Must have a high school diploma and experience with Microsoft Word, Excel, Outlook, and 10-key entry. The position requires proficiency in communication, flexibility, ethical conduct, time management, and problem-solving/analysis skills. Must have initiative and be customer/client focused. Use of office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines required.
Essential Job Functions:
* Develops and maintains forms and procedures, and assists with administrative tasks.
* Answers central telephone system and directs calls accordingly.
* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens, and others, referring to the appropriate person, official, or department when necessary.
* Operates listed office machines as required.
* Prepares outgoing mail; sorts and distributes incoming mail.
* Duplicates and distributes materials.
* Composes, types, and edits correspondence, reports, memoranda, and other material.
* Assists the public with the use of department facilities.
* Maintains office supply inventory.
* Assist with new-hire orientation when necessary. (If assigned as office hiring officer)
* Reviews all invoices for appropriate documentation and approval before payment.
* AP invoice and credit card entry, credit card reconciling, and filing
* Ensure time cards are sent to the Helena office in a timely manner.
* Run errands for the office when necessary.
Non-Essential Job Functions:
* May perform other duties as needed.
Physical Demand Classification:
* The job of Administrative Assistant is a Light Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Light Duty involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects.
Apply Today
$33k-40k yearly est. 46d ago
Administrative Assistant - Missoula, Montana
Elm Utility Services
Secretary job in Missoula, MT
←Back to all jobs at ELM Utility Services Administrative Assistant - Missoula, Montana
ELM Utility Services is an EEO Employer - M/F/Disability/Protected Veteran Status ELM Utility Services is seeking an Administrative Assistant to work in Missoula/Helena, Montana area. This person will perform routine clerical duties, including communicating with field techs and data entry.
Here is just some of what we have to offer:
• Optional benefits like Medical, Dental, Vision, Life, Disability, FSA, H.S.A., and Teledoc.
• Company Paid Life Insurance
• Paid-Time Off (PTO) for vacation and sick time (Accrues up to 80 hours per full year and increases with years of service.)
• 6 Paid Holidays
• 401(k) plan
• Bonuses for milestone anniversaries
Your specific duties in this role will include, but not be limited to:
• Ability to solve problems• Excellent writing skills and computer skills including MS Office Suite and Outlook
• Experience with Excel Spreadsheets.
• Must have solid oral and written communication skills, and the ability to communicate verbally and in writing with administrative, management and executive personnel
• Prioritize and manage multiple assignments in a fast-paced environment to meet deadlines with efficiency and accuracy
• Customer service experience a plus
Specific qualifications for the position include:
• Ability to pass a pre-employment drug, Motor Vehicle Record, and background check.
• High school diploma or equivalent
• 1-3 years previous office experience.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Please visit our careers page to see more job opportunities.
$27k-34k yearly est. 2d ago
Administrative Assistant
Taleo Social Sourcing
Secretary job in Missoula, MT
THE
OUTSIDE
IS IN US ALL.
Announcement:
Please remember to attach the required documents listed in this announcement.
Resume
Cover Letter
Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on October 5, 2025. You must apply through the State of Montana Career site.
Special Information:
Identity of applicants who become finalists may be releases to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
Women and minorities are under-represented in this job category and are encouraged to apply.
Specific Job Information:
The Montana Fish, Wildlife & Parks (MFWP) Regional Headquarters office located in Region Two (Missoula) is the western administrative headquarters for over 90 permanent and approximately 50 seasonal employees providing information and services to the hunting, fishing and recreating publics within the region of northwest Montana. This headquarters has a regional supervisor, office manager and administrative support staff, an information/education officer, and supervisory and field personnel for the parks, fisheries, wildlife, and enforcement divisions. The regional headquarters supports and coordinates all activities of Montana Fish, Wildlife and Parks in northwestern Montana. It develops and implements, local fish, wildlife, parks, law enforcement and information programs with direction and support from Helena headquarters.
Incumbent must have knowledge of business English, including grammar, spelling, punctuation and sentence structure. Skill in use of personal computers, MS Office and ability to adapt to various proprietary computer applications. Must have excellent customer service skills and a desire to deliver such. Must have knowledge general math and reasoning skills. Progressive responsibility in public relations/office operations/administrative support. Previous Customer Service experience, General accounting or bookkeeping. Incumbent must be able to sit for an extended period of time. Must physically be able to lift up to 25 lbs. Must be able to run a vacuum and wash a window, change a light bulb and clean up spills.
The incumbent is one of the first persons at the regional headquarters to greet and assist our external customers with their license & information needs. The incumbent must present a professional, friendly, and helpful demeanor. This position answers phone inquiries, research topics, accurately conduct sales, collects monies, balances the cash drawer, documents the day's activities, and assists in preparing remittances to the State Treasury. This position is directly involved in keeping the orderliness of our Front Desk Interpretive Center/Lobby ensuring that the publication & brochure racks are stocked with seasonally pertinent information and inventory on hand is adequate for demand. The incumbent also completes varied administrative tasks for our internal customers in support of the various programs of the Fish, Wildlife, Enforcement & Parks divisions as directed by the Office Manager.
Job Duties:
Delivers first-line customer service to our external and internal customers
The work unit answers 200+ phone, personal, and written inquiries from the public and department employees per day. Explains and interprets department and program policies pertaining to hunting and fishing laws but also the department's statutory laws, ARM rules, department policies, rules, and procedures. The incumbent must also have a strong working knowledge of all FWP divisions, FWP programs, other regions, as well as responsibility of services provided by other state and federal agencies.
Verifies information and makes eligibility, including residency determinations using knowledge and sound judgment, for license sales. Some general rules and regulations apply to all license sales. However, many have specific eligibility compliance requirements that the incumbent must know implicitly. Incumbent must also ensure that proper fees are collected and that certain deadlines are met for certain licenses. Completes miscellaneous sales transactions by providing requested item(s) and collecting proper fees, using knowledge of department and work unit rules and regulations and general accounting procedures. Region 2 sells approximately $320K in licenses & permits representing approximately 22,000 individual transactions per year.
Safeguards and balances cash till daily to ensure compliance with department accounting regulations.
Obtains biological information from hunters and fishermen. Coordinates the harvest quotas for Region 2 Information reported on tagged fish, banded waterfowl and kill data on big game animals and furbearers is recorded on the appropriate forms and forwarded to the responsible biologist or region. Provides accurate information on current status of regional harvest quotas and season closures for elk, mountain lions, bobcat and other species under a quota system. Advises wardens, field biologists, other regional offices and department administrators of these quotas and closures on a daily basis.
Receives and processes license and permit applications through the mail for both residents and nonresidents. Examines and assures requests are complete and accurate and issues appropriate items and collects proper fees.
Minimum Qualifications (Education and Experience):
The knowledge, skills and abilities of this position are normally attained through a combination of education and experience equivalent to a high school diploma or equivalent and one to two years of job-related work experience. Other combinations of education and experience will be considered on a case-by-case basis.
$27k-34k yearly est. 60d+ ago
Health Unit Coordinator HUC
Lifepoint Health 4.1
Secretary job in Missoula, MT
Job Title: Health Unit Coordinator (HUC) - Job Type: PT
Schedule: Weekends Only
Your experience matters: Community Medical Center
At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements: A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs), managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology.
Key Responsibilities
Patient Flow & Record Keeping:
Communication Hub:
Unit Management:
Support for Staff:
Provide clerical and administrative support to nurses and other medical professionals.
Ensure unit operations run smoothly by managing data and maintaining a clean, orderly work environment.
Manage and reorder medical supplies and equipment for the unit.
Schedule diagnostic tests, procedures, and appointments for patients.
Assist with preparing insurance forms and other administrative documents.
Answer and screen incoming telephone calls and take messages.
Relay physician orders, test results, and patient status updates to appropriate staff.
Act as a go-between for the medical staff, patients, and their families, answering administrative questions.
Coordinate and document patient admissions, transfers, and discharges.
Assemble, organize, and maintain patient medical charts and electronic health records (EHRs).
Record and relay information between patients, families, and the medical team.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Shift differential
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program, including mental, physical, and financial wellness
Professional development and growth opportunities
Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Ronald De Castro via email, *****************************, or
connect with me!
About Us
Community Medical Center is a 151-bed hospital located in Missoula, MT. It is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier with acute care, rehabilitation, and behavioral health facilities across the country
. From your first day to your next career milestone-your experience matters
EEOC Statement
“Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at *************************
Job Description
Duration: 2+ month (With possible extension)
Details:
• 1+ Years of experience Perform administrative and secretarial duties as requested.
• Sort and file materials. Verify information on forms. Access information in tables graphs or charts.
• Photocopy/fax, perform detailed work, follow instructions and proofread/correct errors in documents; knowledge of grammar. Produce lists, labels, tables, forms or other simple and/or brief documents. Coordinate and arrange meetings and travel plans. Prepare expense reports.
• Transcribe and type correspondence and other documents, and proofread materials. Open and prioritize mail. Screen incoming calls and provide callers with assistance. Schedule appointments and maintain calendars. Prepare materials for presentations, including creating graphics and formatting documents.
• Knowledge of computer software required, with some demonstrated secretarial/ administrative assistant capabilities.
• Typically provides general administrative support for a department.
• Strong Excel skills and the ability to learn SAP and other Windows computer software programs.
• Work Schedule: 8 to 5 M-F
Qualifications
• 1+ Years of experience Perform administrative and secretarial duties as requested.
• Strong Excel skills and the ability to learn SAP and other Windows computer software programs.
• Work Schedule: 8 to 5 M-F
Additional Information
$30k-37k yearly est. 60d+ ago
Administrative Coordinator/Hiring Team
Consumer Direct Care Network 4.5
Secretary job in Missoula, MT
General information Date Wednesday, December 17, 2025 Location MT - Missoula Remote/Hybrid Yes Position Level Individual Contributor I Employment Type Full time Career Field Operations Description & Requirements
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
The Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Responsible for handling customer service, including all inbound and outbound phone calls, emails, messages, and/or chats. Coordinate and manage daily intake and referral processes to ensure positive business growth and development. Process client and attendant enrollment paperwork. Coordinate authorization processes and meet general customer service objectives to ensure positive business growth and development. Handle specialized tasks and/or projects as assigned. Responsible to behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.
JOB DUTIES
Provide excellent customer service to internal and external clients.
Handle inbound/outbound phone calls, providing accurate answers to queries and concerns.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Provide administrative and clerical support including mailing, scanning, faxing, and data entry tasks.
Process forms and documents in relevant systems
Support accounts receivable efforts by auditing service authorizations for accuracy and facilitating corrections from MCO representatives.
Communicate effectively.
Comply with applicable legal requirements, standards, and policies, and procedures.
Maintain the necessary skills and knowledge to coordinate workflow.
Exhibit an intermediate level of computer efficiency.
Demonstrate effective problem-solving and decision-making skills.
Participate in professional development and training activities.
Bi-lingual preferred in various locations
Other duties as assigned
QUALIFICATIONS
High School Diploma or GED preferred
Previous office experience preferred
Combination of education and experience
Be able to successfully pass a background screening
Employees must provide their own reliable internet if working a remote/hybrid position
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
Base Min. $ 20 Base Max. $ 20
$28k-34k yearly est. 23d ago
Full-Time Life Enrichment Assistant
Riverside Health Care Center 4.1
Secretary job in Missoula, MT
Essential Job Functions:
Assist with the coordination and implementation of the Life Enrichment programs.
Facilitate scheduled activities with other departments.
Promote positive interaction between residents, families, and community groups.
Encourage resident participation and assist with resident outings.
Adapt to match each resident's needs, preferred communication, and engagement style.
Assist in set up and break-down of special events.
Support residents in transportation to appointments and outings.
Communicate regularly with Director of Life Enrichment regarding needs and concerns of residents.
Document resident participation in the Resident Engagement Record.
Preserve the appearance of activity areas, program supplies, and equipment.
Perform other job-related duties as assigned.
Knowledge and Critical Skills:
Be able to make independent decisions and follow instructions.
Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
Communicate effectively in a manner that is sufficient for supervisors, team members, prospects, residents, and families.
Knowledge of Microsoft Office Suite.
Education and Experience:
Must meet all applicable state and federal requirements for this position.
One + years of experience in social or recreational programming in Health Care or related field preferred.
Fluent in English, verbal and written.
Supervisory Responsibility:
This position does not have direct reports or supervisory requirements.
Working Conditions and Physical Demands:
Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
Physical Requirements - The Physical activities of this position involve:
Prolonged periods of sitting at a desk and working on a computer
Prolong periods of standing, walking community
Must be able to lift, carry and pull up to 30 pounds at times
Must be able to push up to 50 pounds at time
Times when kneeling, crouching and reaching
Alternate between standing and sitting
Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:
Executes tasks independently
Ability to express yourself clearly and effectively
General computer literacy
Environmental Requirements - An individual in this position may be exposed to:
Ambient room temperatures, lighting and traditional office equipment as found in a typical office environment
Times where you may work outdoors in varying weather conditions (e.g., if there is a barbeque).
Other Requirements -
Ability to work nights, weekends and holidays, upon request
Ability to work overtime as needed
Conclusion:
All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
$23k-27k yearly est. 2d ago
Administrative Assistant
Cedar Creek Integrated Health
Secretary job in Saint Ignatius, MT
The Administrative Assistant provides critical administrative support to the facility, ensuring efficient operations within the residential treatment environment. Core duties include assisting with client intakes and discharges, tracking client insurance status, managing the UA (urine analysis) process, maintaining medical records, managing staff shift scheduling, and assisting with supply orders and expense tracking. This role ensures that client belongings are properly stored during intake and returned upon discharge, and that facility items are retrieved. The Administrative Assistant reports directly to the Clinical Director/Site Manager.
This job description does not imply that these are the only duties to be performed by the employee. Additional tasks may be assigned by the supervisor as necessary.
Essential Job Functions:
Maintains the client database and frequently checks insurance statuses, ensuring active coverage for all participants.
Assists with intakes and discharges, ensuring all necessary paperwork is completed and client belongings are properly handled.
Stores client belongings during intake and ensures they are returned at discharge, while retrieving facility-issued items from the client.
Manages the UA (urine analysis) process:
Sets up the UA schedule for clients.
Collects UAs from clients and enters them into the ordering system.
Ensures UAs are submitted and sent out daily.
Supports scheduling of staff shifts to ensure coverage and consistency in participant care.
Files and ensures that medical records are maintained and stored in compliance with HIPAA and ASAM Level 3.3 standards.
Facilitates the release and receipt of medical records between facilities as necessary.
Tracks facility expenses and submits them to the bookkeeper in a timely manner.
Assists in ordering necessary supplies and ensures inventory is properly managed.
Creates and maintains a welcoming, trauma-informed front office environment for clients and visitors.
Attends and participates in mandatory training, staff meetings, and other agency functions as assigned.
Provides administrative support to the Clinical Director/Site Manager as needed.
Attendance Requirements:
The Administrative Assistant is expected to follow the schedule provided, which may vary based on staffing needs, operational demands, and participant requirements. Supervisors have the authority to adjust work schedules to meet the needs of the facility, including start/end times and total hours worked, based on participant care and staff availability.
Minimum Qualifications:
Knowledge/Skills/Abilities:
Ability to work effectively with diverse cultures and maintain sensitivity to individual and family differences.
Strong computer skills, with proficiency in Microsoft Word and Excel.
Ability to maintain and organize files and records with attention to detail.
Excellent multitasking, prioritization, and time management skills.
Strong written and verbal communication skills.
Ability to maintain a professional, customer-oriented attitude, ensuring a trauma-informed and culturally sensitive approach.
Teamwork skills, with the ability to collaborate with staff, participants, and community resources.
Current, valid Montana state driver's license.
Clear child protective services (CPS) and criminal background checks.
Education/Experience:
High school diploma or GED (unless waived by the Site Director).
Office work experience in a medical or mental health agency preferred.
Experience with computers, particularly Microsoft Excel and Word.
Positive, customer-oriented, professional presentation.
Requirements
Education/Experience:
High school diploma or GED (unless waived by the Site Director).
Office work experience in a medical or mental health agency preferred.
Experience with computers, particularly Microsoft Excel and Word.
Positive, customer-oriented, professional presentation.
Current, valid Montana state driver's license.
Clear child protective services (CPS) and criminal background checks.
Salary Description 18.00/hour
$27k-34k yearly est. 60d+ ago
Cafe Assistant
Calhoun Intermediate School District 3.8
Secretary job in Hamilton, MT
We are seeking a friendly and motivated Cafe Assistant to join our team at Marshall Academy. This part-time position offers an exciting opportunity to provide excellent customer service while assisting in the daily operations of our cafe. The ideal candidate will have a passion for working with students, a positive attitude, and the ability to work in a fast-paced environment.
Approximately 20-30 hours a week - varies based on school schedule and director needs.
Responsibilities
* Greet and serve students in a friendly and efficient manner
* Prepare and serve a variety of food and beverage items
* Maintain cleanliness and organization of the cafe area
* Assist with inventory management and restocking supplies as needed
* Collaborate with team members to ensure smooth operations
* Follow health and safety regulations to ensure a safe dining experience
Requirements
* Previous experience in a cafe, restaurant, or customer service role preferred
* Strong communication and interpersonal skills
* Will need to complete ServSafe certification
$21k-26k yearly est. 60d+ ago
Health Unit Coordinator HUC
Cottonwood Springs
Secretary job in Missoula, MT
Job Title: Health Unit Coordinator (HUC) Job Type: FT Nights
$5,000.00 commitment-incentive bonus
Schedule:
Your experience matters: Community Medical Center
At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements: Applicants should possess:
Exceptional interpersonal customer service consists of an outgoing, positive attitude.
A critical attribute required for this position is exceptional interpersonal customer service, consisting of an outgoing positive attitude, warm, friendly, joyful demeanor, and the utmost care and respect for our guests, patients, families, customers, and colleagues
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Essential Functions: Provides direct patient care.
Performs specific documentation in the patient's record, maintains equipment and supplies, and participates in quality assurance. Communicates appropriate information in-departmental and interdepartmentally.
Assists and participates in staff education and pursues continuing education for personal development. Applies knowledge of age-related factors appropriately to patients, utilizing appropriate policies and procedures. Non-Essential Functions
Certifications: Basic Life Support (BLS) - to be obtained within 30 days.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Shift differential
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program, including mental, physical, and financial wellness
Professional development and growth opportunities
Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Ronald De Castro via email, *****************************, or
connect with me!
About Us
Community Medical Center is a 151-bed hospital located in Missoula, MT. It is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier with acute care, rehabilitation, and behavioral health facilities across the country
. From your first day to your next career milestone-your experience matters
EEOC Statement
“Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$24k-31k yearly est. Auto-Apply 4d ago
Health Unit Coordinator HUC
Lifepoint Hospitals 4.1
Secretary job in Missoula, MT
Job Title: Health Unit Coordinator (HUC) Job Type: FT Commitment/Sign-On Bonus: $5,000.00 Schedule: Nights Your experience matters: Community Medical Center At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements: A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs), managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology.
Key Responsibilities
Patient Flow & Record Keeping:
* Communication Hub:
* Unit Management:
* Support for Staff:
* Provide clerical and administrative support to nurses and other medical professionals.
* Ensure unit operations run smoothly by managing data and maintaining a clean, orderly work environment.
* Manage and reorder medical supplies and equipment for the unit.
* Schedule diagnostic tests, procedures, and appointments for patients.
* Assist with preparing insurance forms and other administrative documents.
* Answer and screen incoming telephone calls and take messages.
* Relay physician orders, test results, and patient status updates to appropriate staff.
* Act as a go-between for the medical staff, patients, and their families, answering administrative questions.
* Coordinate and document patient admissions, transfers, and discharges.
* Assemble, organize, and maintain patient medical charts and electronic health records (EHRs).
* Record and relay information between patients, families, and the medical team.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
* Shift differential
* Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
* Competitive paid time off and extended illness bank package for full-time employees
* Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
* Tuition reimbursement, loan assistance, and 401(k) matching
* Employee assistance program, including mental, physical, and financial wellness
* Professional development and growth opportunities
Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Ronald De Castro via email, *****************************, or connect with me!
About Us
Community Medical Center is a 151-bed hospital located in Missoula, MT. It is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities across the country. From your first day to your next career milestone-your experience matters
EEOC Statement
"Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
$27k-33k yearly est. Easy Apply 60d ago
Receptionist
H&R Block, Inc. 4.4
Secretary job in Missoula, MT
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#16470
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$26k-32k yearly est. Auto-Apply 11d ago
Administrative Assistant
Mindlance 4.6
Secretary job in Hamilton, MT
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Description Duration: 2+ month (With possible extension)
Details:
• 1+ Years of experience Perform administrative and secretarial duties as requested.
• Sort and file materials. Verify information on forms. Access information in tables graphs or charts.
• Photocopy/fax, perform detailed work, follow instructions and proofread/correct errors in documents; knowledge of grammar. Produce lists, labels, tables, forms or other simple and/or brief documents. Coordinate and arrange meetings and travel plans. Prepare expense reports.
• Transcribe and type correspondence and other documents, and proofread materials. Open and prioritize mail. Screen incoming calls and provide callers with assistance. Schedule appointments and maintain calendars. Prepare materials for presentations, including creating graphics and formatting documents.
• Knowledge of computer software required, with some demonstrated secretarial/ administrative assistant capabilities.
• Typically provides general administrative support for a department.
• Strong Excel skills and the ability to learn SAP and other Windows computer software programs.
• Work Schedule: 8 to 5 M-F
Qualifications
• 1+ Years of experience Perform administrative and secretarial duties as requested.
• Strong Excel skills and the ability to learn SAP and other Windows computer software programs.
• Work Schedule: 8 to 5 M-F
Additional Information
$30k-37k yearly est. 14h ago
Administrative Coordinator - Hiring Team
Consumer Direct Care Network 4.5
Secretary job in Missoula, MT
General information Date Wednesday, December 17, 2025 Location MT - Missoula Remote/Hybrid Yes Position Level Individual Contributor I Employment Type Full time Career Field Operations Description & Requirements
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
The Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Responsible for handling customer service, including all inbound and outbound phone calls, emails, messages, and/or chats. Coordinate and manage daily intake and referral processes to ensure positive business growth and development. Process client and attendant enrollment paperwork. Coordinate authorization processes and meet general customer service objectives to ensure positive business growth and development. Handle specialized tasks and/or projects as assigned. Responsible to behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.
JOB DUTIES
Provide excellent customer service to internal and external clients.
Handle inbound/outbound phone calls, providing accurate answers to queries and concerns.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Provide administrative and clerical support including mailing, scanning, faxing, and data entry tasks.
Process forms and documents in relevant systems
Support accounts receivable efforts by auditing service authorizations for accuracy and facilitating corrections from MCO representatives.
Communicate effectively.
Comply with applicable legal requirements, standards, and policies, and procedures.
Maintain the necessary skills and knowledge to coordinate workflow.
Exhibit an intermediate level of computer efficiency.
Demonstrate effective problem-solving and decision-making skills.
Participate in professional development and training activities.
Bi-lingual preferred in various locations
Other duties as assigned
QUALIFICATIONS
High School Diploma or GED preferred
Previous office experience preferred
Combination of education and experience
Be able to successfully pass a background screening
Employees must provide their own reliable internet if working a remote/hybrid position
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
Base Min. $ 20 Base Max. $ 20
The average secretary in Missoula, MT earns between $23,000 and $40,000 annually. This compares to the national average secretary range of $26,000 to $51,000.