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Security assistant vs security/customer service

The differences between security assistants and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security assistant has an average salary of $38,261, which is higher than the $32,115 average annual salary of a security/customer service.

The top three skills for a security assistant include customer service, security clearance and patrol. The most important skills for a security/customer service are ID, patrol, and security services.

Security assistant vs security/customer service overview

Security AssistantSecurity/Customer Service
Yearly salary$38,261$32,115
Hourly rate$18.39$15.44
Growth rate3%3%
Number of jobs102,858224,564
Job satisfaction--
Most common degreeBachelor's Degree, 50%High School Diploma, 34%
Average age4343
Years of experience--

What does a security assistant do?

A security assistant is in charge of performing support tasks in a company or establishment's security department. Their responsibilities typically include monitoring alarm systems and surveillance cameras, organizing equipment such as radios and flashlights, keeping an eye on the inventory of supplies, and liaising with external and internal parties. They may also perform clerical tasks such as preparing and processing documentation, arranging requests, answering calls and correspondence, maintaining records of transactions, and handling paperwork. There are also instances where they must assist clients and employees, adhering to protocols as needed.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Security assistant vs security/customer service salary

Security assistants and security/customer services have different pay scales, as shown below.

Security AssistantSecurity/Customer Service
Average salary$38,261$32,115
Salary rangeBetween $24,000 And $59,000Between $24,000 And $41,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateAlaskaAlaska
Best paying companyInter-Con Security SystemsJPMorgan Chase & Co.
Best paying industryGovernmentHospitality

Differences between security assistant and security/customer service education

There are a few differences between a security assistant and a security/customer service in terms of educational background:

Security AssistantSecurity/Customer Service
Most common degreeBachelor's Degree, 50%High School Diploma, 34%
Most common majorCriminal JusticeBusiness
Most common college--

Security assistant vs security/customer service demographics

Here are the differences between security assistants' and security/customer services' demographics:

Security AssistantSecurity/Customer Service
Average age4343
Gender ratioMale, 56.4% Female, 43.6%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 15.6% Unknown, 5.3% Hispanic or Latino, 18.4% Asian, 6.1% White, 52.9% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between security assistant and security/customer service duties and responsibilities

Security assistant example responsibilities.

  • Manage the application for the FCL, maintain e-FCL and track clearance progress; provide CEO reports for require clearance actions.
  • Review, approve and input daily patrol logs, inspection forms, incident reports, and correspondence into the appropriate file/system.
  • Assist DHS on a contract with CBP.
  • Track employee DHS suitability status.
  • Request all supporting documents through DCII and the SMO need to properly determine access.
  • Conduct quarterly boat patrol inspections and annotates/resolve discrepancies.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Security assistant vs security/customer service skills

Common security assistant skills
  • Customer Service, 11%
  • Security Clearance, 8%
  • Patrol, 7%
  • Patients, 6%
  • Security Procedures, 5%
  • Background Checks, 4%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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