Security/customer service resume examples from 2026
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How to write a security/customer service resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in security/customer service-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the security/customer service position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical security/customer service skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a security/customer service resume:
- ID
- Patrol
- Security Services
- Customer Service
- Customer Issues
- Customer Satisfaction
- Emergency Situations
- Property Damage
- Front Desk
- CPR
- Incident Reports
- Loss Prevention
- Surveillance Equipment
- Public Safety
- CCTV
- Security Cameras
- Crowd Control
- Safety Hazards
- Fire Hazards
- Security Issues
- Foot Patrol
- Medical Emergencies
- Security Systems
- Customer Complaints
- Alarm Systems
- TSA
- Alertness
- Evict Violators
- Telephone Calls
- Local Law Enforcement
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write security/customer service experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from security/customer service resumes:
Work history example #1
Watchman
ISMG
- Maintained accurate occurrence log and prompt, courteous communication with supervisors and fellow officers regarding on-site security issues.
- Conducted security audits that identify threats to the facility and its supply chain, both internal and external.
- Controlled communications and notifications during hazardous response incidents, industrial emergencies, and medical emergencies.
- Monitored all employees and visitors into facility, initiate in appropriate screening prior to entering building and ensured high end security.
- provided security for sprint telecommunications center
Work history example #2
Nurses' Aide
Bayada Home Health Care
- Utilized CPR certification knowledge of emergency procedures and implemented fire and safety precautions.
- Provided BLS to employees within the company.
- charged with sterilization and maintenance of hospital rooms and corresponding areas in the facility.
- Performed and assisted with Patient's ADLS.
- Performed all tasks within the CNA scope of practice while maintaining patient safety
Work history example #3
Direct Support Staff
Chrysalis
- Used tact professionalism and communication to overcome obstacles and achieve goals
- Certified in CPR and SOAR physical restraint training to best serve the residents.
- Provided support and opportunities for individuals with disabilities by dispensing medication, supervising outings and maintaining daily behavioral logs.
- Obtained and maintained CPR/food handlers certifications.
- Provided assistants to residents with dementia with the activities of daily living i.e.
Work history example #4
Patrol Officer
Eastern Kentucky University
- Certified instructor through American Red Cross for Basic First Aid, AED and CPR for adult, child and infant.
- Obtained knowledge of Emergency & Critical Incident Response, Defense Tactics and First Aid and CPR.
- Responded to emergencies Earned CPR and AED Certification Performed daily/nightly tasks as needed
- Monitored security cameras (CCTV) from central location (i.e.
- Directed community policing events covering personal safety, crime reporting methods, and police procedures.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2013 - 2013
High School Diploma
2017 - 2017
Highlight your security/customer service certifications on your resume
If you have any additional certifications, add them to the certification section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your security/customer service resume:
- Security 5 Certification
- First Aid, CPR and AED Instructor
- Certified in Homeland Security (CHS)