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Become A Security Dispatcher

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Working As A Security Dispatcher

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $27,000

    Average Salary

What Does A Security Dispatcher Do At Minnesota Visiting Nurse Agency

* Receive emergency and non-emergency calls for security service and medical assistance
* Prioritize calls and initiate appropriate action based on incident type and importance
* Contact police, fire, ambulance in emergency situations and coordinate proper response
* Dispatch security officers or other personnel using two-way radio or telephone
* Operate and monitor a wide range of moderately complex computer driven equipment, including systems for life/safety, security alarm, closed circuit television and building automations
* Query callers to obtain detailed incident information, record duties and activities
* Generate reports, maintain records, and perform data entry functions
* Operate multi-line telephone system
* Notify appropriate managers or supervisors of critical conditions on a 24-hour basis
* Performs other duties as assigned but only after appropriate training

What Does A Security Dispatcher Do At Florida Hospital

* Demonstrates through behavior, Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program.
* Communicates and documents Security Officer activities for routine patrols, posting, and assignment of calls for service.
* Answers emergency and non-emergency telephone for the Security Operations Center.
* Performs facility electronic lockdown as directed by department policy.
* Monitors fire safety systems and dispatches appropriate resources when fire alarms are activated.
* Monitors and dispatches response to infant abduction alarms, medical gas alarms, and access control alarms.
* Exhibits good judgment and authoritative demeanor during critical situations while maintaining a high level of customer service and professionalism.
* Documents calls for service utilizing a Computer Aided Dispatch (CAD) software.
* Utilizes Closed Circuit TV (CCTV) systems to monitor cameras that monitor in progress situations and relay observed information to field responders per department procedures.
* Maintains logs of all deceased patients within the Florida Hospital System and receives information via telephone from the legally authorized person regarding arrangements for the release of deceased patients from Florida Hospital.
* Utilizes phone and mass notification systems to notify Hospital stakeholders and leadership of significant events
* The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job.
* Responsibilities are subject to change. /
* If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Security Dispatcher opportunity with Florida Hospital and apply online today!
* Keywords: Security Dispatcher

What Does A Security Dispatcher Do At Healtheast

* Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards.
* Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
* Answers and prioritizes incoming calls.
* Maintains a high level of knowledge in emergent and non-emergent protocols and procedures to provide accurate communications with campus staff and external emergency response agencies.
* Provides support for the Security Officers by monitoring of activities via radio and tracking their locations and duties.
* Initiates and assists in coordination and communications in response to facility emergencies.
* Maintain officer call logs to include officer dispatch time, location, request made and clear times.
* Logs any follow up information received from officer.
* Tracks shift calls that include complaint details such as name, location nature of call, resolution.
* Logs incidents, i.e. fire, helicopter incoming and take-off, combative patient, emergency response events.
* Monitor Systems (CTV cameras and activity, Access control system, Activity/ Gas Alarms, Duress Alarms on Monitoring Station and Fire Panel system, Weather Radio, Temp Trak).
* Provides services and response to each system agreement.
* Assists with building/area lock downs, turning off employee cards, etc.
* Logs and communicates deficiencies.
* Ensures control center equipment problems are promptly reported and corrected.
* Maintains awareness of repair status.
* Communicates supply needs with Control Center Lead, Leads, Supervisor and Director of Security
* Maintains an up to date operations manual of control center equipment and procedures.
* Update manuals as required by operations or equipment changes.
* Assists department management staff with special projects, communications and procedure development as assigned.
* Works on projects as assigned.
* Maintains and keeps updated the quick reference index of procedures and resource information for routine and emergency situations

What Does A Security Dispatcher Do At Securiguard

* monitoring computer-based alarm and access control systems and closed circuit television systems; emergency response coordination; answering telephones; radio communication coordination between security officers; internal and external emergency notification; maintain a daily activity log of incidents; and, preparing reports of incidents.
* SOC dispatchers process temporary identification passes and maintain a separate log for lost and found articles.
* They also maintain records of issued temporary identification badges and update database systems as required.
* Dispatchers deal with Kennedy Center staff and the general public regarding security related questions (lost and found, etc.) and also conduct administrative matters for the Security Operations Center.
* The SOC Dispatcher is responsible for receiving, issuing, storing and accounting for controlled JFKC keys and other controlled property, such as radios and security equipment.
* Dispatchers reconcile sign in/out records for property with each shift and maintain a copy of the inventory.
* Any discrepancies are noted and brought to the attention of the Shift Supervisor.
* Must be an ―Unarmed Special Police Officer, licensed by the District of Columbia Security Officer Management Branch and be registered, certified, licensed, insured, or bonded as required by the appropriate federal, state or local government where the services are being provided.
* Dispatcher SPO’s must possess a minimum of two years of experience in law enforcement, military, guard force, or security, or a combined total of two years of experience in these fields working in a security operations center which includes experience in the operation of computer based alarm monitoring and access control systems and radio/telephone.
* Dispatch Certification Required
* Dispatcher SPO’s must possess a high school diploma or equivalency; however, collegiate academic course work or an AA/AS degree is preferred
* ID: 2014
*

What Does A Security Dispatcher Do At Ascension Health

* Responds to telephone requests and assigns staff to perform services on established priority basis.
* Prioritizes requests and changes priority of requests to ensure timely response.
* Monitors transport activities during transport to ensure transporters move from dispatches to completion in a timely manner.
* Informs supervisor of activity level when additional support is needed and assists with resolution of those issues.
* Maintains established departmental policies, procedures, objectives regarding safety and infection control

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Security Dispatcher Career Paths

Security Dispatcher
Dispatcher Medical Assistant Patient Care Coordinator
Office Manager
5 Yearsyrs
Dispatcher Coordinator Team Leader
Account Manager
5 Yearsyrs
Dispatcher Logistics Coordinator Office Manager
Co-Owner
6 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Center Manager
6 Yearsyrs
Certified Nursing Assistant Lead Teacher Assistant Manager
Support Manager
5 Yearsyrs
Medical Assistant Specialist Customer Service Supervisor
Service Supervisor
5 Yearsyrs
Medical Assistant Security Officer Investigator
Loss Prevention Manager
5 Yearsyrs
Loss Prevention Officer Security Supervisor
Security Manager
6 Yearsyrs
Loss Prevention Officer Security Supervisor Operation Supervisor
Dispatcher Supervisor
5 Yearsyrs
Loss Prevention Officer Security Supervisor Security Manager
Security Operations Manager
7 Yearsyrs
Home Health Aid Coordinator Operation Supervisor
Fleet Manager
7 Yearsyrs
Home Health Aid Security Officer Investigator
Loss Prevention Supervisor
5 Yearsyrs
Home Health Aid Mail Clerk Assistant Supervisor
Unit Supervisor
5 Yearsyrs
Officer Manager President
Commissioner
5 Yearsyrs
Officer Platoon Sergeant Platoon Leader
Transportation Officer
5 Yearsyrs
Officer Investigator Security Manager
Chief Of Security
8 Yearsyrs
Specialist Quality Assurance Specialist Customer Service Team Lead
Team Service Leader
5 Yearsyrs
Technical Support Representative Customer Account Executive Lead Customer Service Representative
Lead Dispatch
5 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Radio Dispatcher 4.3 years
Fire Dispatcher 4.2 years
Police Dispatcher 3.9 years
Dispatcher 2.7 years
Security Officer 2.5 years
Security Monitor 2.2 years
Security Guard 2.0 years
Security 2.0 years
Top Careers Before Security Dispatcher
Cashier 11.9%
Dispatcher 4.6%
Internship 2.9%
Server 2.5%
Volunteer 1.9%
Supervisor 1.7%
Security 1.7%
Top Careers After Security Dispatcher
Cashier 9.2%
Dispatcher 6.1%
Supervisor 3.3%
Server 2.7%
Driver 2.2%
Internship 1.8%
Volunteer 1.8%

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Top Skills for A Security Dispatcher

  1. Non-Emergency Calls
  2. Security Cameras
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Received evaluated and prioritized emergency and non-emergency calls and dispatched the appropriate personnel via radio and or telephone.
  • Monitored security cameras in over 70 campuses for security-related concerns and events, respecting high standards for vigilance and discretion.
  • Answered switchboard emergency and general information phone calls.
  • Answer phones and provide customer service to District administrators, staff and outside public agencies regarding emergency and non-emergency security issues.
  • Monitored the entire facility using CCTV while simultaneously performing dispatch duties.

Security Dispatcher Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,233 Security Dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Security Dispatcher Resume

View Resume Examples

Security Dispatcher Demographics

Gender

Female

51.2%

Male

36.4%

Unknown

12.4%
Ethnicity

White

60.5%

Hispanic or Latino

18.5%

Black or African American

11.5%

Asian

5.7%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

70.5%

French

11.5%

German

3.3%

Portuguese

1.6%

Samoan

1.6%

Chinese

1.6%

Vietnamese

1.6%

Somali

1.6%

Dakota

1.6%

Polish

1.6%

Arabic

1.6%

Italian

1.6%
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Security Dispatcher Education

Schools

University of Phoenix

18.2%

The Academy

8.8%

Community College of the Air Force

7.6%

Miami Dade College

7.6%

College of Southern Nevada

5.9%

University of North Texas

4.7%

Brigham Young University - Hawaii

4.1%

Minnesota State University - Mankato

3.5%

Valencia College

3.5%

Houston Community College

3.5%

North Central Texas College

3.5%

University of Central Florida

3.5%

Southern New Hampshire University

3.5%

Pasadena City College

3.5%

Grand Canyon University

3.5%

University of Nevada - Las Vegas

2.9%

Ashford University

2.9%

University of Texas at Arlington

2.9%

University of New Haven

2.9%

Coppin State University

2.9%
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Majors

Criminal Justice

28.2%

Business

18.3%

Psychology

5.5%

Medical Assisting Services

5.5%

General Studies

5.4%

Health Care Administration

5.0%

Accounting

3.7%

Nursing

3.3%

Education

2.8%

Computer Science

2.4%

Legal Support Services

2.4%

Communication

2.2%

Liberal Arts

2.2%

Management

2.1%

Information Technology

2.1%

Graphic Design

2.0%

Political Science

1.9%

Biology

1.7%

Finance

1.7%

Medical Technician

1.7%
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Degrees

Other

37.4%

Bachelors

29.2%

Associate

18.8%

Certificate

6.1%

Masters

4.9%

Diploma

2.9%

License

0.4%

Doctorate

0.3%
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