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Become A Security Dispatcher

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Working As A Security Dispatcher

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $38,310

    Average Salary

What Does A Security Dispatcher Do At Erickson Living

* Monitoring of Emergency Call System for independent living.
* Track status of residents involved in emergency situations.
* Monitor Fire Alarm System
* Receive emergency calls and dispatch appropriate resources
* Dispatch Security/ES on calls for service
* Dispatch ambulance, private ambulances or 911 as needed
* Page On-call physician as needed
* Assist with contacting residents during latch checks
* Log residents who are transported to the hospital in the Census book
* Log residents who inform us that they will be away in the away book (as needed)
* Make resident badges as needed
* Page maintenance when needed
* Assign and place in computer resident and employee access stickers
* Monitor CCTV systems.
* Track and document all pertinent information on Dispatch log
* Initiate Incident Reports for completion by SEOs
* Manage process for updating residents’ File of Life
* Provide assistance to the Hospitality Associate I as needed.
* Provide administrative support to the Security/ES Supervisor

What Does A Security Dispatcher Do At Firelands Regional Medical Center

* Receives and responds to a variety of emergency and non-emergency services and complaints.
* Asks questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other appropriate departments or agencies.
* Manages all radio communication during codes and other emergency calls, according to Health System policies and procedures.
* Monitor and operate a radio console and computer equipment.
* Monitors critical cameras during staffed hours and informs shift Lieutenant if anything occurs that needs the attention of officers.
* Operates a multi-line telephone console system and alerting system.
* Ability to type 50 55 wpm.
* Ability to use personal computer and various software applications for the management of information.
* Knowledge of Report Exec, DS Control Point, Microsoft Excel, Word and Outlook, Continuum and internet search engines.
* Ability to operate office equipment
* such as fax, copier and multi-line phone.
* Able to work under stressful situations.

What Does A Security Dispatcher Do At Securiguard

* monitoring computer-based alarm and access control systems and closed circuit television systems; emergency response coordination; answering telephones; radio communication coordination between security officers; internal and external emergency notification; maintain a daily activity log of incidents; and, preparing reports of incidents.
* SOC dispatchers process temporary identification passes and maintain a separate log for lost and found articles.
* They also maintain records of issued temporary identification badges and update database systems as required.
* Dispatchers deal with Kennedy Center staff and the general public regarding security related questions (lost and found, etc.) and also conduct administrative matters for the Security Operations Center.
* The SOC Dispatcher is responsible for receiving, issuing, storing and accounting for controlled JFKC keys and other controlled property, such as radios and security equipment.
* Dispatchers reconcile sign in/out records for property with each shift and maintain a copy of the inventory.
* Any discrepancies are noted and brought to the attention of the Shift Supervisor.
* Must be an ―Unarmed Special Police Officer, licensed by the District of Columbia Security Officer Management Branch and be registered, certified, licensed, insured, or bonded as required by the appropriate federal, state or local government where the services are being provided.
* Dispatcher SPO’s must possess a minimum of two years of experience in law enforcement, military, guard force, or security, or a combined total of two years of experience in these fields working in a security operations center which includes experience in the operation of computer based alarm monitoring and access control systems and radio/telephone.
* Dispatch Certification Required
* Dispatcher SPO’s must possess a high school diploma or equivalency; however, collegiate academic course work or an AA/AS degree is preferred
* Min 21 years of age; US Cit; Pass Physical/Drug screen & background.
* ID: 2014

What Does A Security Dispatcher Do At Ascension Health

* Manages and responds to calls and/or alarms and initiates immediate response.
* Coordinates and/or dispatches staff in response to requests for service.
* Retrieves recorded documentation as required.
* Monitors the activities of persons on the premises by way of surveillance systems and communications.
* Initiates communication with team leader/manager when additional staffing support is necessary and assists with resolution of those issues.
* Perform ID badging creation and distribution

What Does A Security Dispatcher Do At Erickson Living

* include the following.
* Other duties may be assigned.
* Monitoring of all pull cords for independent living.
* Track status of resident involved in situation.
* Monitor Fire Alarm System
* Receive emergency calls from residents and staff and dispatch appropriate personnel
* Dispatch Security and EMS on calls for service
* Dispatch ambulance, private ambulances or 911 as needed
* Page On-call physician as needed
* Assist Security personnel with latch checks on a daily basis and in other areas as needed

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Security Dispatcher Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • German

  • Samoan

  • Dakota

  • Italian

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Top Skills for A Security Dispatcher


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Top Security Dispatcher Skills

  1. Non-Emergency Calls
  2. Ensure Safety
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Received and processed emergency and non-emergency calls.
  • Coordinate campus security team to ensure safety of students and staff in an effective and efficient manner.
  • Operate in a high pace environment, utilizing multiple communication equipment, while maintaining quality customer service.
  • Monitored and operate multiple systems simultaneously, including Computer Aided Dispatch, CCTV and various alarm and communication systems.
  • Answered switchboard emergency and general information phone calls.

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