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Become A Security Dispatcher

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Working As A Security Dispatcher

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $50,313

    Average Salary

What Does A Security Dispatcher Do At Minnesota Visiting Nurse Agency

* Receive emergency and non-emergency calls for security service and medical assistance
* Prioritize calls and initiate appropriate action based on incident type and importance
* Contact police, fire, ambulance in emergency situations and coordinate proper response
* Dispatch security officers or other personnel using two-way radio or telephone
* Operate and monitor a wide range of moderately complex computer driven equipment, including systems for life/safety, security alarm, closed circuit television and building automations
* Query callers to obtain detailed incident information, record duties and activities
* Generate reports, maintain records, and perform data entry functions
* Operate multi-line telephone system
* Notify appropriate managers or supervisors of critical conditions on a 24-hour basis
* Performs other duties as assigned but only after appropriate training

What Does A Security Dispatcher Do At Florida Hospital

* Demonstrates through behavior, Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program.
* Communicates and documents Security Officer activities for routine patrols, posting, and assignment of calls for service.
* Answers emergency and non-emergency telephone for the Security Operations Center.
* Performs facility electronic lockdown as directed by department policy.
* Monitors fire safety systems and dispatches appropriate resources when fire alarms are activated.
* Monitors and dispatches response to infant abduction alarms, medical gas alarms, and access control alarms.
* Exhibits good judgment and authoritative demeanor during critical situations while maintaining a high level of customer service and professionalism.
* Documents calls for service utilizing a Computer Aided Dispatch (CAD) software.
* Utilizes Closed Circuit TV (CCTV) systems to monitor cameras that monitor in progress situations and relay observed information to field responders per department procedures.
* Maintains logs of all deceased patients within the Florida Hospital System and receives information via telephone from the legally authorized person regarding arrangements for the release of deceased patients from Florida Hospital.
* Utilizes phone and mass notification systems to notify Hospital stakeholders and leadership of significant events
* The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job.
* Responsibilities are subject to change. /
* If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Security Dispatcher opportunity with Florida Hospital and apply online today!
* Keywords: Security Dispatcher

What Does A Security Dispatcher Do At Healtheast

* Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards.
* Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
* Answers and prioritizes incoming calls.
* Maintains a high level of knowledge in emergent and non-emergent protocols and procedures to provide accurate communications with campus staff and external emergency response agencies.
* Provides support for the Security Officers by monitoring of activities via radio and tracking their locations and duties.
* Initiates and assists in coordination and communications in response to facility emergencies.
* Maintain officer call logs to include officer dispatch time, location, request made and clear times.
* Logs any follow up information received from officer.
* Tracks shift calls that include complaint details such as name, location nature of call, resolution.
* Logs incidents, i.e. fire, helicopter incoming and take-off, combative patient, emergency response events.
* Monitor Systems (CTV cameras and activity, Access control system, Activity/ Gas Alarms, Duress Alarms on Monitoring Station and Fire Panel system, Weather Radio, Temp Trak).
* Provides services and response to each system agreement.
* Assists with building/area lock downs, turning off employee cards, etc.
* Logs and communicates deficiencies.
* Ensures control center equipment problems are promptly reported and corrected.
* Maintains awareness of repair status.
* Communicates supply needs with Control Center Lead, Leads, Supervisor and Director of Security
* Maintains an up to date operations manual of control center equipment and procedures.
* Update manuals as required by operations or equipment changes.
* Assists department management staff with special projects, communications and procedure development as assigned.
* Works on projects as assigned.
* Maintains and keeps updated the quick reference index of procedures and resource information for routine and emergency situations

What Does A Security Dispatcher Do At Securiguard

* monitoring computer-based alarm and access control systems and closed circuit television systems; emergency response coordination; answering telephones; radio communication coordination between security officers; internal and external emergency notification; maintain a daily activity log of incidents; and, preparing reports of incidents.
* SOC dispatchers process temporary identification passes and maintain a separate log for lost and found articles.
* They also maintain records of issued temporary identification badges and update database systems as required.
* Dispatchers deal with Kennedy Center staff and the general public regarding security related questions (lost and found, etc.) and also conduct administrative matters for the Security Operations Center.
* The SOC Dispatcher is responsible for receiving, issuing, storing and accounting for controlled JFKC keys and other controlled property, such as radios and security equipment.
* Dispatchers reconcile sign in/out records for property with each shift and maintain a copy of the inventory.
* Any discrepancies are noted and brought to the attention of the Shift Supervisor.
* Must be an ―Unarmed Special Police Officer, licensed by the District of Columbia Security Officer Management Branch and be registered, certified, licensed, insured, or bonded as required by the appropriate federal, state or local government where the services are being provided.
* Dispatcher SPO’s must possess a minimum of two years of experience in law enforcement, military, guard force, or security, or a combined total of two years of experience in these fields working in a security operations center which includes experience in the operation of computer based alarm monitoring and access control systems and radio/telephone.
* Dispatch Certification Required
* Dispatcher SPO’s must possess a high school diploma or equivalency; however, collegiate academic course work or an AA/AS degree is preferred
* ID: 2014
*

What Does A Security Dispatcher Do At Ascension Health

* Responds to telephone requests and assigns staff to perform services on established priority basis.
* Prioritizes requests and changes priority of requests to ensure timely response.
* Monitors transport activities during transport to ensure transporters move from dispatches to completion in a timely manner.
* Informs supervisor of activity level when additional support is needed and assists with resolution of those issues.
* Maintains established departmental policies, procedures, objectives regarding safety and infection control

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Security Dispatcher Demographics

Gender

Female

59.4%

Male

39.0%

Unknown

1.6%
Ethnicity

White

58.0%

Hispanic or Latino

20.6%

Black or African American

11.0%

Asian

6.6%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

73.3%

French

10.0%

Chinese

3.3%

German

3.3%

Samoan

3.3%

Dakota

3.3%

Italian

3.3%
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Security Dispatcher Education

Schools

University of Phoenix

13.3%

Community College of the Air Force

7.8%

College of Southern Nevada

7.8%

North Central Texas College

6.7%

University of North Texas

6.7%

The Academy

5.6%

Houston Community College

5.6%

Miami Dade College

5.6%

Southern New Hampshire University

4.4%

Pima Community College

3.3%

Minnesota State University - Mankato

3.3%

Valencia College

3.3%

University of Akron

3.3%

West Los Angeles College

3.3%

University of Southern Mississippi

3.3%

Des Moines Area Community College

3.3%

Brigham Young University - Hawaii

3.3%

Salisbury University

3.3%

Coppin State University

3.3%

University of Denver

3.3%
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Majors

Criminal Justice

27.5%

Business

17.4%

Psychology

6.2%

Medical Assisting Services

5.2%

Health Care Administration

4.9%

General Studies

4.4%

Nursing

3.9%

Accounting

3.6%

Legal Support Services

2.9%

Computer Science

2.6%

Education

2.6%

Graphic Design

2.6%

Liberal Arts

2.3%

Biology

2.3%

Communication

2.3%

English

2.1%

Information Technology

2.1%

Fire Science And Protection

1.8%

Culinary Arts

1.6%

Political Science

1.6%
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Degrees

Other

37.2%

Bachelors

29.3%

Associate

18.3%

Masters

6.5%

Certificate

5.2%

Diploma

2.7%

Doctorate

0.5%

License

0.3%
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Security Dispatcher Videos

CPI Security Dispatcher Voice will Deter?

Dispatching Tow Truck Drivers, Not A Job For The Weak Willed!

Dispatcher Job Description

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Top Skills for A Security Dispatcher

  1. Security Personnel
  2. Non-Emergency Calls
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Participated in the security of an accredited University by communicating constantly with hired security personnel.
  • Receive all incoming emergency and non-emergency calls into the department for security or for emergency Maintenance.
  • Assist with Police Operations and notification of road and safety hazards located within patrol jurisdiction.
  • Routed all incoming two-way radio/telephone calls.
  • Provided customer service and information to visiting customers Responded to investigate incidents and fire alarms.

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Top Security Dispatcher Employers

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Security Dispatcher Videos

CPI Security Dispatcher Voice will Deter?

Dispatching Tow Truck Drivers, Not A Job For The Weak Willed!

Dispatcher Job Description

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