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Summary. Security guards are often the first line of defense. Whether they are managing crowd control at a large event or serving a facility and the employees, information, or equipment it houses, security guards are there to protect from outside threats.
Companies will be very cautious during the security guard interview process to ensure they are hiring the right person for the position. That's why we've prepared tips to help you interview better, some common security guard interview questions, and advice that can help you land your dream job.
As a candidate, your interviewer will assess your communication skills, physical fitness, and ability to effectively de-escalate dangerous situations.
As an interviewer, look for candidates who communicate effectively and politely, and who can make intelligent decisions under pressure.
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What is your experience carrying weapons? Not all security guard positions will require you to carry a weapon, but many do. If this particular role will require you to carry a weapon on your person, you should be prepared to answer this question.
Be honest in your response. Don’t tell them you have experience with a weapon if you do not.
Example Answer:
“I have plenty of experience carrying a gun for my job. I am well-versed in the safety protocols regarding my weapon and have, thankfully, never had to use it during a work-related situation.”
How do you decide when you need to use your weapon to defuse a situation? Whether or not you will be carrying a weapon for the position you’re interviewing for, you may hear this question being asked.
This is an extremely important question for those who are carrying weapons, but it also gives the hiring manager insight into the way you think — it is a clear behavioral question.
You want to be very clear in how you respond. Weapons should only be used in life-threatening situations; they should always be a last resort.
Example Answer:
“My weapon should only be used as a last resort and only ever in a life-threatening situation. Protecting myself and those around me is the goal and I will always use other means of negotiation and action to settle the problem if possible.”
What would you do during your downtime at this job? Unless you are working crowd control, there may be a significant amount of downtime in your security job. A security guard is present so that there is someone to intercept the threat — if and when a threat ever presents itself.
It is easy to become distracted or lax with your duties during downtime. You need to let the interviewer know that you have no intention of losing focus simply because things are a little quiet.
Example Answer:
“The safety of this facility and its employees is my main responsibility. If there are extended quiet periods during my shifts, it is no excuse to lose focus or be less attentive. If there is a period of downtime, I would patrol the area and use any additional time to keep up with my reports.”
How do you stay alert and attentive during a shift? We’ve already talked about extended periods of downtime with security jobs. Some security jobs will also require long shifts, sometimes during late-night hours. Employers want to know that you can stay alert — and awake — during these shifts.
Example Answer:
“I find that staying active helps me to stay alert. A few jumping jacks or a walk around the perimeter can go a long way in helping me to stay attentive during my shift. Staying hydrated and fueled with healthy snacks will also help. I’m not above mainlining coffee, though.”
What relevant certifications do you have? You want to demonstrate that you have technical expertise in addition to your other skills. Are you CPR and First Aid certified? Do you have self-defense training? Do you have weapons certifications? Are there specific security certifications you’ve obtained?
This is, again, something very easy to include on your resume. Still, you may hear this question in the interview as well. This allows you to elaborate. Some states have specific requirements for armed security personnel, so be aware of what is required in the state you are seeking employment in.
Example Answer:
“I am registered as a security officer in the state of South Carolina. In addition to this, I am also CPR and First Aid certified.”
Describe a time when you had to collaborate with the police on the job. Most of your job as a security officer will likely be relatively quiet. But there will inevitably be situations that need to be escalated to law enforcement or emergency services.
Employers want to know that you can handle these interactions professionally and communicate effectively with police officers.
Example Answer:
“At my previous job we had an incident that was escalated to the local law enforcement. I prepared a full report of the incident to pass along to detectives and helped them to review the relevant security footage when requested. I made my team, and myself, available to answer any questions during their visit and any follow-up.”
How do you assess the potential danger level in people’s appearances? Your attention to detail is extremely important in a security job. You need to be able to glean information as you scan the crowds and watch the security screens.
Be careful as you respond to questions of this nature, though. You do not want to imply that you are stereotyping or allowing prejudice to influence your judgment. Appearance is only one piece of the puzzle here.
Example Answer:
“It is difficult to assess the danger level based on physical appearances alone. If an individual appears suspicious or potentially volatile, I would investigate further. Maintaining a close, but subtle, distance from the individual can allow me to better assess their physical appearance and determine if they are carrying any weapons on their person. Assessing their body language, paying close attention to facial expressions, and listening to their words can also make things more clear.”
Look at these two photos of two different people for five seconds. Then, put the photographs down and describe those two people to me. Again, your attention to detail is crucial to your role as a security guard. You need to be able to quickly assess a situation and glean as much information as possible from that short interaction.
You may hear this question in a variety of ways. They may ask you to describe a scene or spot differences in two separate pictures. While there is no guarantee you will face this question during the interview process, it is a skill you need to have to succeed on the job. We recommend practicing this skill regularly before the interview.
How would you deal with angry or aggressive individuals? It is inevitable. You will face an angry, aggressive, or volatile individual working in security.
People who don’t want to be hassled when they’ve forgotten their ID cards, individuals who have an issue with someone in the building, those who have been caught shoplifting, or any number of other scenarios are commonplace in this industry.
You need to demonstrate that you know how to handle conflict and that you can respond to these situations, rather than just react to them. Emotional control is important when dealing with a situation like this. If you have previous experience, use it as an example.
Example Answer:
“The most important thing is to remain calm. Responding with aggression or threats will only trigger an escalation. Non-threatening body language, a calm voice, and reassuring tones can help to defuse the situation before it becomes violent. I would be sure to clear the area and alert other security personnel of the potential situation. If I am unable to calm the individual or de-escalate the situation, I would involve the other security team members.”
What is your opinion, are the responsibilities of a security guard? The hiring manager wants to know that you understand what this job entails and are aware of — and comfortable with — all that will be required of you.
Familiarize yourself with the job description and parrot the responsibilities mentioned back to the interviewer — in your own words of course.
Example Answer:
“Security Guards should patrol the properties, monitor security feeds and alarm systems, assess potential situations, and remove risks. It is our job to ensure that employees and the public feel safe when on the property.”
How do you handle stress and pressure?
This is a pretty important question for an interviewer to ask if they’re looking to hire a security guard of any sort. They need someone who is good in an emergency and doesn’t get too freaked out by stress.
You should honestly answer this question and have it be an acceptable answer, but if you are bothered by stress and don’t do well in emergencies, then this might not be the job for you.
Example Answer:
I feel that I handle stress, pressure, and even emergencies quite well. I’ve been in a few urgent situations where I stepped up and acted without giving it much thought. My instinct is to help, and I tend not to be overwhelmed by stress. Outside of emergencies, I like to run or exercise when I get stressed or feel there’s a lot of pressure. I tend to externalize rather than internalize stress because I know it will soon pass.
How comfortable are you working alone?
If the job requires you to work alone, then you’d better be prepared for this question and know how you’re going to answer it.
Example Answer:
I’m very comfortable working alone. I’m a self-starter, so I don’t need anyone to tell me what to do, and I don’t feel I need to have people around me all of the time.
How do you feel about working during the night?
If you’re not comfortable working alone at night, you might want to look for a different security guard position. Remember, there are many of them out there with flexible hours. Sometimes you work in teams – you can certainly find something that fits your needs and personality.
Example Answer:
Growing up on the farm, there are days when we worked through the night. On the other hand, we get up most mornings when other people still consider night. It doesn’t matter to me one way or another. I’ve always been good at getting sleep when I can and being awake to work when necessary. If you’re wondering if I’d be afraid in the dark, the answer is definitely not.
What would you do if you caught someone breaking onto our property during your watch?
Again, this question depends on the job and what their protocol is. It’s okay if you don’t know the exact answer.
Example Answer:
Because I don’t know the protocol for this position yet and having had any training, I’m going to have to give you an educated guess on my answer. But I would assume that I would assess the situation, and contact the police if necessary. Perhaps set off an alarm system, and then follow whatever protocol there is.
Have you ever felt like you were in physical danger on the job? How did you respond?
Whether you have or have not been in danger at work, they’re looking for a nice, level-headed response. You want to prove that you can handle stress.
Example Answer:
Working on a farm, you’re always one misstep away from danger. You must stay alert, pay attention to all safety procedures, and immediately respond if things aren’t going exactly how you expect them to. I’ve learned that it’s better always to be cautious rather than try to take shortcuts or do things quickly.
In the context of being a security guard, you should focus on your professional background in positions that require you to communicate effectively and de-escalate situations, as well as any major skills you have and accomplishments you've made.
I'm an experienced security professional with a strong background in physical security. I gained my experience as a security guard with access control patrols, and incident response. I've been one of the top guards at my company for over 7 years now, and I'm always ready to learn new techniques.
Overall, I am passionate about security and I am always looking for new ways to stay up-to-date with the latest threats and best practices.
Why do you want to work here? A good answer to this question will be specific to the company you're applying for. This is why it's important to research the company before the interview, so you can use that knowledge to explain why you want to work there.
Example Answer:
I want to work here because of your reputation for providing exceptional security services and your commitment to providing people with a safe shopping experience. I've researched the company and I've been impressed with its track record, high level of professionalism, and expert staff.
I'm confident that my experience and skills make me a strong fit for this company and I'm eager to contribute my skills. I'm passionate about security and safety and I'm excited about the opportunity to work with a team of professionals who share that passion and commitment
Why should we hire you? The person who has the most comprehensive perspective on their performance as a security guard is the candidate themselves. That’s why an interviewer usually asks them, “Why should we hire you?”.
When answering, a candidate should outline the aspects of their personality and experience that make them an ideal fit for the role. The hiring manager wants the applicant to sell themselves succinctly when posing this blunt question.
Example Answer:
You should hire me because I possess a wealth of experience in the field, as well as a proven track record of success.
In my career as a security guard, I've successfully managed and de-escalated every situation that arose. I've prevented two separate robberies through the accurate use of surveillance footage, as well as removed trespassers without incident.
I am also an excellent communicator, which can be seen in my proven ability to handle difficult situations.
Where do you see yourself in five years? Companies hiring a manager want to know that you will be loyal and dedicated to keeping up with the industry. Talk about how you plan to advance your security career.
Example Answer:
In five years, I see myself as a successful security guard who builds strong relationships and has a track record of resolving incidents without issue. I will have gained even more experience and expertise that will allow me to make informed and beneficial decisions.
Additionally, I believe my interest in growing my martial arts skills will allow me to excel in my career even further. I intend to train over the course of the full five years, which will give me even more martial arts experience than I have now.
What are your strengths and weaknesses? This question is all about balance and positivity. Start off by talking about your biggest strength. Then, even after you honestly transition to your biggest weakness, ensure that you discuss how you manage and improve that weakness.
Example Answer:
My greatest strength is my attention to detail. I'm meticulous when it comes to observing my surroundings, identifying potential threats, and taking appropriate action to ensure the safety and security of people and company property.
On the other hand, my weakness is a tendency to be too cautious. While it's important to be vigilant and careful in this field, I recognize that sometimes this behavior can potentially slow down response times or impede progress. To address this, I'm constantly working to strike a balance between caution and action, and I'm always looking for ways to improve my decision-making skills in high-pressure situations.
Do you consider yourself an attentive person?
What are your interests and hobbies outside of work?
What are your career goals as a security guard?
Explain your previous experience as a security guard.
What skills make you qualified for this position?
How comfortable are you with being on the premises alone in the evening?
Please explain what your responsibilities were in your last security role.
How have your previous experiences prepared you for this role?
Describe your experience with different security systems.
How do you help guests and employees feel safe?
What procedures do you typically use to keep large crowds under control?
What strategies do you use to diffuse high-tension situations?
What strategies would you use to protect our facility, employees, and yourself?
What would you do if someone you knew tried to enter the building without the proper credentials?
What would you do if you noticed a fellow security guard slacking off on the job?
What would you do if a visitor to your facility resisted metal screening upon entering?
Walk me through the standard procedures for admitting guests at your previous job.
How do you handle long-hour shifts?
How well do you work on a team?
What is your favorite part of being a security guard?
What is your least favorite part of being a security guard?
Describe a time you had to work with others to solve a security problem.
Are you aware of the physical demands of the job, such as standing for long periods? Are you capable of meeting such demands?
What precautions do you take to ensure your safety?
Can you tell us about a time you have experienced interpersonal conflict with a colleague or supervisor, and how did you resolve it?
What defensive tools do you have experience using (i.e., gun, taser, baton, etc.)?
What do you consider the key pieces of information that should be recorded in an incident report?
How would you describe your ability to prioritize and multitask?
All of the possible Interview questions for the security guard job might seem overwhelming at first, but there are some effective steps you can take to prepare:
As a CandidateResearch. Look into the company you're applying for and why they're looking to hire a security guard. This will inform you about what the company is looking for and make it easier to talk about your relevant skills.
De-escalation Examples. Think of a time you were able to successfully de-escalate a dangerous situation. Though a security guard is effective in the worst-case scenario, being able to resolve a situation before it becomes "worst case" is ideal. In turn, this experience will inform the employer of your communication skills.
Dedication to Fitness. Explaining any martial arts, fitness, or weapons training you have will help you stand out as a candidate. If you don't have any formal training in any of these disciplines, express your willingness and eagerness to learn.
Review the Job Description. Use the job description to construct your ideal candidate, but do not overlook candidates who are proven to be good communicators and quick learners.
Explain Responsibilities. Ensure your candidates are aware of the responsibilities they would have as security guards. Additionally, talk about some common situations they might encounter on the job.
Provide a Timeline. Provide your prospective security guard with an accurate hiring process timeline.
Security guards monitor, patrol, and inspect people and/or buildings to prevent crime in the form of theft, vandalism, fire, or other illegal activities. Depending on the location, these threats may include terrorist activities.
Their duties may include patrolling the building, both interior and exterior, monitoring security feeds and alarm systems, controlling access to the building, and detaining criminals or suspects. There will be an expectation of collaboration with law enforcement and emergency services should the need arise.
While the specific duties will vary based on employer and potential threats, security guards are expected to remain alert throughout their shift.
This is typically an entry-level position that requires only a high school diploma, or equivalent, as a prerequisite. An associate’s in criminal justice may make you a more competitive candidate, though.
Specific skill sets or expectations will vary based on the employer and job description, of course. However, those working security must possess a set of skills that will make them effective at identifying potential threats, defusing volatile situations, restraining criminals, and more, all while maintaining control of their own emotions and actions.
Below are skills you should have if you want to be a security guard. These should be displayed clearly on your resume as well as reiterated and highlighted during the interview process. You should possess:
Surveillance and observational skills
Knowledge of security operations and procedures
Multitasking skills
Emotional control
Technical knowledge of security systems
Physical fitness