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Security guard vs security dispatcher

The differences between security guards and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $31,983 average annual salary of a security guard.

The top three skills for a security guard include customer service, patrol and ladders. The most important skills for a security dispatcher are customer service, patients, and patrol.

Security guard vs security dispatcher overview

Security GuardSecurity Dispatcher
Yearly salary$31,983$33,347
Hourly rate$15.38$16.03
Growth rate3%3%
Number of jobs101,72882,349
Job satisfaction4-
Most common degreeHigh School Diploma, 42%High School Diploma, 33%
Average age4343
Years of experience-2

What does a security guard do?

Security guards are responsible for maintaining and ensuring the peace and safety of the building they are assigned to. They ensure that everyone who enters the building has official business to be done in the building. They are also in charge of patrolling and monitoring activities within the area. Security guards are also tasked to immobilize anyone who seems to pose a threat to the peace and safety of the building. They are also responsible for preventing any untoward incidences or crimes that may happen in the area. Security guards must be observant and alert to be able to succeed in their roles.

What does a security dispatcher do?

Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.

Security guard vs security dispatcher salary

Security guards and security dispatchers have different pay scales, as shown below.

Security GuardSecurity Dispatcher
Average salary$31,983$33,347
Salary rangeBetween $25,000 And $40,000Between $26,000 And $41,000
Highest paying CityLakewood, WABellevue, WA
Highest paying stateHawaiiAlaska
Best paying companyBasin Electric Power CooperativeBrigham and Women's Hospital
Best paying industryUtilitiesHospitality

Differences between security guard and security dispatcher education

There are a few differences between a security guard and a security dispatcher in terms of educational background:

Security GuardSecurity Dispatcher
Most common degreeHigh School Diploma, 42%High School Diploma, 33%
Most common majorCriminal JusticeCriminal Justice
Most common college--

Security guard vs security dispatcher demographics

Here are the differences between security guards' and security dispatchers' demographics:

Security GuardSecurity Dispatcher
Average age4343
Gender ratioMale, 72.0% Female, 28.0%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 5.3% White, 54.0% American Indian and Alaska Native, 1.6%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%7%

Differences between security guard and security dispatcher duties and responsibilities

Security guard example responsibilities.

  • Assist employees with any and all concerns regarding payroll issues, insurance and requesting time off.
  • Certify in fire safety, adult/child CPR with mask and choking, adult/child a, infant CPR w/ mask and choking.
  • Distribute payroll checks to security officers.
  • Administer CPR and transport injured personnel to local medical facilities.
  • Monitor CCTV and other various intrusion detection security equipment for security issues.
  • Provide relief to other security officers while maintaining punctuality and building moral support.
  • Show more

Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
  • Show more

Security guard vs security dispatcher skills

Common security guard skills
  • Customer Service, 25%
  • Patrol, 17%
  • Ladders, 16%
  • Security Services, 6%
  • Emergency Situations, 4%
  • CPR, 3%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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